Information Letter

1. Winter In Your Country

You have received an email from your English friend, Helen. She asked you for
some information about winter in your country. Read part of her email:

“I know that you love winter. What is the weather like in winter in your country? What
do people often wear in winter? What do you often do in winter?”

Write an email responding to Helen.

Dear Helen,

How have you been lately? It has been such a long time since we last chatted. I am
writing to inform you about winter in my country.

You know, I am into winter in my country because it is quite different from other
countries. In my country, winter is not so cold. The temperature is usually from 26 to 28
degrees Celsius in my area. Therefore, I can do many interesting activities such as
hanging out with my close friends, playing sports, or going to coffee shops. Besides, in
winter, my family will buy a Christmas tree and lots of decorations to prepare for
Christmas.

In addition, thanks to the cool weather, people frequently wear a variety of clothes
depending on their interests. I love wearing hoodies in winter as they not only help me
stay warm but also make me look fashionable.

It is time to study. Write to me soon, my dear.

Best wishes,

2. Your City - Hanoi

You have received a letter from an English-speaking friend, Helen. Read the part of
her letter below.

… As you may know, I’m taking a 6-month course in Vietnamese in your city (Hanoi).
Can you please let me know about your city? Where should I stay? What should I do
there? What is the weather like? Is the food OK for me? What should I wear in August?...

Write a letter responding to Helen.

Dear Helen,
How have you been lately? It has been such a long time since we last chatted. I am
writing to inform you about my city, Hanoi.

You know, Hanoi is the capital of Vietnam. The weather here is usually varied depending
on seasons. Currently, in August, Hanoi is in autumn with cool weather; hence, I suggest
that you bring comfortable clothes to wear while living here. In addition, this will be the
perfect time for us to hang out and pay a visit to many tourist attractions such as Sword
Lake, Ha Noi Old Quarter, Ho Chi Minh Mausoleum, and Ba Dinh Square.

Besides, don’t worry about where to stay because you can stay at my house during your
course in Hanoi. My house is in the city center so it will be convenient for us to enjoy the
local cuisine here such as Bun Cha Ha Noi, Bun Dau Mam Tom, and Pho. I guarantee
that you are going to like them.

It is time to study. Write to me soon, my dear.

Best wishes,

3. An English Center

Write an email of at least 120 words to your friend to provide details about an
English center you recently studied.

- The reasons why you choose this English center.

- What do you think makes this center special?

- Explain why your friend should study in this center.

Dear Jane,

How have you been lately? It has been such a long time since we last chatted. I am
writing to inform you about my ABC English Center.

Thanks to my buddies’ recommendation, I registered for a course to pursue a B1 level in

a VSTEP test.

At first sight, I was astonished by the green color of the center brand as it represents an
environmentally friendly symbol. Besides, the teachers are not only well-qualified but
also supportive. Additionally, the classroom is well-equipped with air-conditioners and a
big screen to observe the lessons.

I know that you are searching for a center to help you attain a B2 level in VSTEP . I
strongly recommend that you join my current English center. I bet that you will not regret
this decision.
It is time to study. Write to me soon, my dear.

Best wishes,

4. An English Course For Miss Hoa’s sister

You are going to introduce an English center for Miss Hoa’s sister. She's about
seven. Tell her some information about the center, the prices, the class hours, what
other activities are organized there, and suitable courses for her age.
Dear Ms. Hoa,
I am happy that you have contacted us about an English course at our center. I am writing
to provide you with some information about this course.
Regarding our center, our center has been opening for 10 years and we also have many
qualified teachers and successful students. Besides, our classrooms are modern and
spacious which will make students comfortable with learning.
In terms of the course information, I recommend that your sister take the preliminary
course with a tuition fee of 1.500.000 dongs per month. The study time will be on
Monday, Wednesday, and Friday or Tuesday, Thursday, and Saturday from 5 p.m. to
6.30 p.m. or 7 p.m. to 8.30 p.m. Therefore, you can choose the study schedule that is
suitable for your sister.
Additionally, we frequently organize many interesting outdoor activities for students to
take part in. Hence, we believe that they can improve their English communication skills
and learn more social skills.
If you have any more questions, please do not hesitate to ask.
I am looking forward to hearing from you soon.
Yours faithfully,

5. Information About Hoa To Jane

You have received an email from your English friend, Jane. She asked you for some
information about one of your friends. Read part of her email below.

I’ve just got an email from your friend, Hoa. She said she’s going to take a course in
London this summer. She asked if she could stay with my family until she could find an
apartment. Can you tell me a bit about her (things like her personality, hobbies and
interests, and her current work or study if possible)? I want to see if she will fit in with
my family.

Write an email responding to Jane.

Dear Jane,

How have you been lately? It has been such a long time since we last chatted. I hope that
you are doing well. I am writing to inform you about my friend, Hoa.

Regarding her personality, Hoa is an energetic and friendly girl. She loves making friends
with other people and she can happily talk and share things with nearly anyone she meets.
Besides, she is a diligent and helpful student. She is always the best student in my class
every semester. This London course is her recent scholarship which she has just earned.

Mentioning her hobbies, she is crazy about outdoor activities because she will have many
chances to widen her social circle. In addition, just like you, she is a big fan of music.
Hence, I believe that both of you will have a lot to share.

I hope that you can help her when she stays in London.

It is time to study. Write to me soon, my dear.

Best wishes,

6. Miss Hoa’s 7-year-old Sister

You are going to introduce an English center for Miss Hoa’s sister. She's about
seven. Tell her some information about the center, the prices, the class hours, what
other activities are organized there, and suitable courses for her age.
Dear Ms. Hoa,
I am happy that you have contacted us about an English course at our center. I am writing
to provide you with some information about this course.
We have been running this center for 10 years and we also have many qualified teachers
and successful students. Besides, our classrooms are modern and spacious which will
make students comfortable with learning.
In terms of the course information, I recommend that your sister take the preliminary
course with a tuition fee of 1.500.000 dongs per month. The study time will be on
Monday, Wednesday, and Friday or Tuesday, Thursday, and Saturday from 5 p.m. to
6.30 p.m. or 7 p.m. to 8.30 p.m. Therefore, you can choose the study schedule that is
suitable for your sister.
Additionally, we frequently organize many interesting outdoor activities for students to
take part in. Hence, we believe that they can improve their English communication skills
and learn more social skills.
If you have any more questions, please do not hesitate to ask.
I am looking forward to hearing from you soon.
Yours faithfully,

7. A Birthday Party

Your friend, John, asked you to tell about your birthday party. Read a part of his
letter:

- What did you do?

- Where was the party?

- How did you feel?

Write a letter to respond to your friend.

Dear John,

How have you been lately? It has been such a long time since we last chatted. I am
writing to inform you about my birthday party.

Last weekend, I held a birthday party at my home. I chose to hold the party at home
because I thought that it would be convenient and comfortable. Besides, I invited a lot of
my close friends to join my party.

At the party, we enjoyed many delicious dishes and sang a Happy Birthday song together.
In addition, we played some card games to make the party more interesting. At the end of
the party, I took many beautiful pictures with my friends. I felt very cheerful and heart-
touched when I met and received lots of meaningful gifts from my friends.

I hope that you will be able to share this joyful moment with me next year.

It is time to study. Write to me soon, my dear.

Best wishes,

8. Feedback About A Year-End Party

You have just attended a year-end party at your company. Write a letter to the
company to give feedback about the party. In your letter:

 Say whether you were satisfied with the organization

 Add additional comments on how the party could be improved
 Ask the company for some photos taken during the party

Dear Sir or Madam,

I am writing to express my thoughts about the year-end party that has just been organized
by our company.

First, I would like to convey my appreciation for organizing the party. It was an
enjoyable event, and I truly had a wonderful time with my colleagues. The food, drinks,
and music were all excellent.

However, I think I have some suggestions to improve our party next year. We might want
to consider having some minigames or competitions to make the party more lively and
fun. Also, we might need to choose a larger space to organize the party because the recent
one was very crowded.

I would be very grateful if you could send me some photos taken during the party.

Thank you once again for organizing an enjoyable evening. I look forward to hearing
from you soon.

Yours sincerely,

9. Information For Helen’s Hanoi Trip

Your friend, Helen, is going to visit Hanoi. She asks you for some information about
Hanoi to prepare for her trip. Read part of her email below:

“… I will be traveling to Hanoi soon and would appreciate your recommendations.

Could you please suggest some places for sightseeing in the city? I heard that there are
many interesting things to do in Hanoi. Would you please recommend some local
activities for me to take part in? Also, can you tell me about the weather in Hanoi and the
things I should bring? “

Write a letter of at least 120 words to respond to Helen.

Dear Helen,

How are you doing? I am doing well. I hope that you are doing well. I am writing to give
you some information about Hanoi.

You asked me to tell you about that and I am very cheerful. You know, I would
recommend visiting the Temple of Literature, which is the first university in Vietnam.
You should also visit the Ho Chi Minh Mausoleum and Hanoi Old Quarter.

About the local activities, you can visit Bat Trang Pottery Village to try making your own
beautiful pottery. Besides, you can take a cyclo tour to explore the city. Finally, you
might want to try drinking Bia Hoi Hanoi, which is part of Hanoi people’s culture.
The weather in Hanoi during summer is hot most of the time. Therefore, I think you
should wear airy clothes and bring an umbrella, sunglasses, and suncream.

It is time to study. Write to me soon.

Best wishes,

10. A Puppy

Your friend, Helen, asked you to tell her about a puppy you have just received. In
your letter, you should include:

 When did you receive it?

 What does it look like?
 How did you feel when you received it?

Write a letter of at least 120 words to respond to Helen.

Dear Helen,
How have you been lately? I am doing well. I hope that you are doing well. I am writing
to inform you about a puppy I have just received.
My parents gave it to me on my birthday this year. At first, I thought that my birthday gift
this year was just the same as every year, which was books or toys. However, when I
opened the box, I was very surprised and over the moon.
Regarding his appearance, he is an adorable puppy with white fur. Whenever he sees me,
he always wags his tail to greet me. Honestly, I am keen on stroking his fur because it is
very smooth.
Besides, I consider him my good buddy because I can talk, share, and play with him in
my free time. Therefore, I have never been bored and felt lonely ever since I got him.
It is time to study. Write to me soon, my dear.
Best wishes,

11. Mid-Autumn Festival

Write a letter to Helen to describe The Mid-Autumn Festival in Vietnam.

 Traditional activities
 Which gifts children can receive
 Kinds of food in this festival

Write a letter of at least 120 words to respond to Helen.

Dear Helen,

How have you been lately? I am doing well. I hope that you are doing well. I am writing
to tell you about the Mid-Autumn festival in Vietnam.

Mid-Autumn Festival is a traditional festival in Vietnam that is celebrated on August

15th according to the lunar year. On this day, people usually do a variety of activities
such as appreciating the Full Moon, making and hanging lanterns around their houses, or
joining the lantern parade. Personally, I love watching the lion dance and listening to the
fairy tale of the Moon Boy from my grandparents.

Regarding gifts which children can receive, on this festival, they may receive many
colorful lanterns and yummy sweets, and they are all very cheerful.

In terms of the festival food, moon cakes are a special kind of food in the Mid-Autumn
festival. There are numerous moon cakes with different tastes. Adults frequently eat them
with tea; whereas, children are fond of enjoying them with their friends.

It is time to study. Write to me soon, my dear.

Best wishes,

12. A Favorite Movie

Your friend, Helen, asked you about your favorite movie. In your letter:

 Say where and when you watched the movie

 Describe the movie
 Say why you like it

Dear Helen,

How have you been lately? It has been such a long time since we last chatted. I hope that
you are doing well. I am writing to inform you about my favorite movie.

Last Sunday, my friend and I went to the CGV cinema to watch a movie directed by Tran
Thanh. This movie is called Mai. Even after a few days, I am still impressed because this
is a meaningful movie.

Regarding the movie plot, this movie is about a female massage therapist who lives in a
lower-social-class neighborhood and encounters many challenges in her life. This film
conveys a meaningful message about courage to overcome difficulties in life. Thanks to
this, I have more motivation to make my life better.

I recommend that you watch this movie and think about it for yourself.
It is time to study. Write to me soon, my dear.

Best wishes,

13. A New Job

Your foreign friend, John, sent you a letter asking about your new job. Read part of
his letter:

“How have you been lately? I heard that you have just started a job position at a new
company. I wonder what can be the reasons why you choose to change your job. Is it
because you realize that your previous job did not match your working ability?

Besides, how do you feel about your current job? What do you do at work every day? Do
you feel happy with that? How about your new colleague? Do you like them?”

Write a letter to John informing him about your new job.

Dear John,

How have you been lately? It has been such a long time since we last chatted. I hope that
you are doing well. I am writing to inform you about my new job.

A month ago, I came back to my homeland to live with my parents. Therefore, I had to
find a new job, which is near my current accommodation to commute conveniently.
However, my new job is similar to my previous one, being a pharmacist for a hospital
because I find it the most suitable career for me.

Regarding my working day, I often prepare medicine for patients. Thanks to this, I have
many opportunities to communicate with many people, which makes me feel cheerful.

Additionally, my colleagues are really helpful since we often help each other to finish
assignments. Currently, I am satisfied with both my job and my colleagues.

It is time to work. Write to me soon, my dear.

Best wishes,

14. Paula - Visiting Vietnam

Your friend, Paula, is going to visit Vietnam in the next several days and she will be
at the airport at 5 p.m. Write a letter responding to her questions in the previous
letter:
 Is it difficult to go to your house from the airport?
 In your country, what are some best places I can visit?
  How have you been lately? Do you have a lot of free time?
 Can you join me on my upcoming trip?

Dear Paula,

How have you been lately? It has been such a long time since we last chatted. I hope that
you are doing well. I am really blissful since I heard that you are going to visit Vietnam.
Hence, I am writing to inform you about my situation as well as my country.

Currently, I have just graduated from university so I have a lot of free time to find a job.
Therefore, I am ready to welcome and become your tour guide. Moreover, my house is
near Noi Bai Airport. Hence, I will pick you up there and drive you to my house. It is
really convenient to commute between my house and the airport. Don’t worry!

Regarding the tourist attraction, Ha Noi Capital has many places of interest that you can
visit such as Sword Lake, Ho Chi Minh Mausoleum, and Hanoi Old Quarter.

I hope that you will have a fascinating trip in Vietnam with me. Write to me soon, my
dear.

Best wishes,

15. A Speaker For A Career Event

You organize a career event for English teachers. You invite Mr. John to be the
speaker. Write a letter to answer his question about:

 Time of this event

 How many people will be there, information about the participants
 What he need to present about
 What means of transport he can use to go to the event

Dear Mr. John,

I am grateful for your agreement to be the speaker at our career event next Sunday.
Therefore, I am writing to inform you about the event.

Firstly, the event will be organized from 8:00 to 12:00 a.m this Sunday morning at the
central hall of our university. Hence, our staff will pick you up by car at 7:30 at the
airport.

Regarding the participants, we anticipate approximately 100 people to attend, consisting

of English teachers from various schools in the area. Hence, they are eager to learn from
your experience and teaching methods.
Besides, I would really appreciate it if you could share how to utilize modern techniques
in teaching English to students.

If you have any more questions, please do not hesitate to ask.

I am looking forward to hearing from you soon.

Yours sincerely,

16. Your Apartment

Write a letter to Maria to provide more information about your apartment. Next
month, Maria and her group of 10 friends will travel to Vietnam. You should
answer these questions:
 How much does it cost for a week?
 Is it convenient to get to the local center?
 Where do you usually shop?

Dear Maria,

I am grateful to hear that you will travel to Vietnam. Therefore, I am writing to inform
you about my apartment.

Firstly, my apartment is located on North Street, making it easy to get to the local center.
Therefore, I can reach the local center by motorbike in about 5 minutes.

Besides, my apartment is surrounded by many convenience stores and supermarkets so I

can effortlessly shop for everything from groceries to souvenirs.

Regarding the rent, the set price was 270 dollars per week. However, I negotiated with
the landlord and managed to have my rent discounted, so now I just need to pay 250
dollars a week. This helps me save a lot of money.

It is time to work. Write to me soon, my dear.

Best wishes,

17. Restaurant Service

You have received an email from Anna Smith. She asked you for some details about
your restaurant service. This is part of an email you received from Anna Smith.

“Our class is going to have a graduation party next week and would like to celebrate it in
your restaurant. Do you have a private room for 30 people? Do you provide decoration
service? Our class would like to have a nice backdrop for taking pictures. Also, would
you please send us your menu so that we could choose some food in advance? Please
suggest some of the best food that is often ordered.”

Dear Mrs. Smith,

I am really grateful since you choose my restaurant for your graduation party. Therefore,
I am writing to inform you about my restaurant service.

In terms of your room requirement, we host a lot of luxurious private rooms, which can
contain 30 people. However, you may need to book it at least 3 days before to reserve a
room.

Besides, my restaurant usually provides decoration services which follow customers’

demands. In case you would like to have a backdrop, we are willing to prepare it.
Nonetheless, it will cost you 20 dollars.

Regarding the menu, I will attach the menu pictures below, so you can make your order
in advance. Our restaurant is especially famous for beef steak so I strongly recommend
you to try it.

If you have any questions, please do not hesitate to ask.

I am looking forward to hearing from you soon.

Yours faithfully,

18. Vietnamese Music

Your foreign friend, Helen, has just listened to a Vietnamese song, and she wanted
to learn about Vietnamese music. Write a letter to answer her questions
 What are some kinds of music in Vietnam?
 Does your living place usually have concerts?
 Do you often listen to music?

Dear Helen,

How have you been lately? It has been such a long time since we last chatted. I hope that
you are doing well. I was grateful when you said you wanted to learn about Vietnamese
music. I am writing to inform you about this.

Firstly, Vietnamese music has a variety of genres such as pop, rock and classical. You
know, I am a big fan of pop music in my country so I often listen to music when I have
idle time. This helps me let my hair down and feel interesting.
Regarding concerts in my hometown, there are many concerts which are celebrated
because my hometown is a big city. Therefore, I often participate in many concerts to
meet a lot of celebrities, and enjoy an array of live performances.

I hope that you can visit Vietnam and enjoy the concerts with me.

It is time to study. Write to me soon, my dear.

Best wishes,

19. A Historical Exhibition

You are going to organize a historical exhibition. Your teacher, Ms. Helen, wrote a
letter to ask you about:

 The specific time of the exhibition

 Its major contents
 The discount program for her students.

Write a letter of at least 120 words to respond to your teacher.

Dear Ms. Helen,

I am really grateful for your interest in my historical exhibition. I am writing to inform

you about the details of the historical exhibition.

Regarding the specific time and main contents of the exhibition, it will be held at 8 a.m.
next Saturday. At the exhibition, we will display many items related to the Vietnam War
of the 20th century period. I think that these contents will be suitable for your student to
learn about history.

In terms of the discount program, we are offering a 10% discount for groups of 20 people
or more. Especially, if you buy tickets online in advance, you will get a better discount.

If you have any more questions, please do not hesitate to ask.

I am looking forward to hearing from you soon.

Yours faithfully,

20. Hobby

You have received a letter from your friend, Smith, who asks you about your
hobbies. Read part of his letter.
…My hobby is listening to music. What are your hobbies? Why do you like these
hobbies? Do you prefer going out or staying at home when you have free time?...

Write a letter responding to your friend.

Dear Smith,

How have you been lately? It has been such a long time since we last chatted. I hope that
you are doing well. I am writing to inform you about my hobbies.

Music is also my cup of tea. I am into listening to music, especially pop music in my
leisure time. This helps me feel comfortable and let my hair down after a nerve-racking
time. I think that my life will be boring without music.

In addition to listening to music, I often go out with my friends in my free time to go

shopping and to the coffee shop. This helps us have more chances to share our daily
stories and understand one another more.

I hope that you can share with me some of your favourite songs.

It is time to study. Write to me soon, my dear.

Best wishes,

21. Chris’s Trip To Your City

Your foreign friend, Chris, is going to visit you. Read part of his letter:
…”I was really excited that you invited me to visit your city. Therefore, I planned a trip
to visit your country next month. However, I wonder if it is okay for me to visit you in
August. Besides, if I traveled there in August, which activities can I join as well as what
tourist attractions can I pay a visit to? Moreover, what kinds of clothes should I bring?
Can you suggest some for this visit?
In case I traveled to your city, what means of transportation can I use to move from the
airport to your house?
I am looking forward to your response…”
Write a letter responding to Chris.
Dear Chris,
How have you been lately? It has been such a long time since we last chatted with each
other. I hope that you are doing well. I am writing to inform you about your trip to my
city, Hanoi.
Regarding the travel time, I think that August will be the perfect time for you to travel to
my city. The weather this month is just cool, so you can wear any clothes that make you
feel comfortable.
If you come in August, we will easily visit a lot of famous tourist attractions such as
Sword Lake, Ho Chi Minh Mausoleum, and Ha Noi Old Quarter. Besides, when you are
in Ha Noi Old Quarter, you will be able to take a lot of beautiful photos, try a variety of
local cuisine, and learn more about our traditions and history.
Don’t worry about how to get to my house because I will pick you up when you arrive at
Noi Bai Airport.
I am really looking forward to seeing you in Hanoi.
It is time to study. Write to me soon, my dear.
Best wishes,

Advice Letter

1. Encouraging Helen To Play The Piano

Your friend (Helen) loves to learn the piano but she is very busy with her studies
and lots of tasks. Write a letter to Helen and advise her what to do:

 Ask why she wants to play the piano

 Encourage her to play the piano (suggest some ways to help her study and play
the piano).
 Introduce her to a famous piano training center.

Dear Helen,
How have you been lately? It has been such a long time since we last chatted. I am
writing to give you some advice on your piano interest.
Can you share with me the reasons why you desire to play the piano? Honestly, I love
watching you playing the piano because you look so confident and comfortable while
you are with your piano. Hence, I strongly recommend that you keep going with your
hobby.

However, in order to balance your time between study and interest, you should carefully
make a daily schedule to arrange specific time that you can spend on each aspect. For
example, after finishing all your homework, you can practice playing the piano for an
hour before bedtime. If you are able to do this, you will feel less pressured and more
focused on each aspect.

Besides, I know a famous piano center near my house. Its name is ABC Music
Academy. I think that you will develop your piano skills a lot when you study at this
center.

It is time to study. Write to me soon, my dear.

Best wishes,

2. John’s Eye Problems

John went to the doctor, and the doctor said his eyesight was declining because
John often watches TV. Write a letter to John:

 Suggest how many hours a day he should watch TV

 Tell him what to do after school
 Suggest him some activities to do in his free time

Dear John,

How have you been lately? It has been such a long time since we last chatted. I hope
that you are doing well. I am writing to give you some advice on this issue.

I have been worried as I know that your eyesight is declining. Hence, I recommend that
you reduce the time you spend watching TV. Particularly, you should limit yourself to
watching TV for no more than 2 hours per day and ensure that you sit far from the TV
screen.

Regarding your leisure time after school, instead of watching TV, you should do other
activities such as helping your mother to cook dinner, listening to your favourite songs,
or playing with your puppy. These activities not only let your hair down but also improve
your shortsightedness.

I hope that my advice will be useful to improve your situation.

It is time to study. Write to me soon, my dear.

Best wishes,

3. A CD Player Or A Bike

John is going to have a birthday party next Friday. His father is going to give him
a CD player and a bike, but can only choose one of them. John knows you have
both so he wants to ask your opinion about which one to choose. Write a letter to
John

 Ask about his birthday party plans

 Describe your CD player and your bike
 Advise him on which one he should choose

Dear John,

How have you been lately? It has been such a long time since we last chatted. I hope
that you are doing well. I am writing to provide you with some information about my CD
player and bike, and some advice on your issue.
Regarding my CD player, it is black but it was broken after just a year I had bought it.
How about my bike? It is a pink classic bike so I am really into it. If I were you, I would
prefer a bike to a CD player. The reason is that a bike is more convenient than a CD
player as it will support your daily commute.

Besides, I am curious about where you are going to celebrate your birthday party.
Hence, I would be grateful if you told me your birthday destination.

I hope that my information and advice will be helpful.

It is time to study. Write to me soon, my dear.

Best wishes,

Apology Letter
1. Returning The Library Books

You have some library books that you are unable to return as a member of your
family in another city has fallen sick and you have to go and look after them.

Write a letter to the library. In your letter, you should:

 Explaining the situation

 Apologize for the inconvenience caused
 Say what you are going to do

Dear Sir or Madam,

I am writing to apologize for being unable to return these books.

Last Friday, I borrowed some books from your library and I need to return them this
Saturday morning. Unfortunately, my brother who lives alone in another city has fallen
sick and I have to go to the hospital to look after him.

I sincerely apologize for any inconvenience that may be caused. Besides, I promise that
I will return these books to the library as soon as I come back next Monday. In the
meantime, I am sure that these books are kept safe.

I hope that you can accept my sincere apology.

I am looking forward to hearing from you soon.

Yours faithfully,

2. Forgetting To Attend A Birthday Party

One of your friends organized a birthday celebration, but you missed it and forgot
to tell your friend that you couldn’t attend.
Write a letter to a friend. In your letter:
 Apologize for missing the birthday celebration
 Explain why you missed it and didn’t tell your friend
 Say what you would like to do to show that you are sorry

Dear John,

How have you been lately? It has been such a long time since we last chatted. I hope
that you are doing well. I am writing to apologize for being absent from your birthday
party.

I received your invitation last Thursday while I was traveling to Ha Noi. At first, I thought
that I could manage to come back on Saturday to attend your birthday party.
Unfortunately, the airplane was delayed due to bad weather conditions so I needed to
stay there until Sunday.

Besides, I have recently been so busy finding my new boarding house; thus, I forgot to
reply to your email. Until I saw the pictures you posted on Facebook, I realized that I
had forgotten your birthday celebration and I was so regretful about that.

Anyway, I was so happy that you had meaningful moments and precious gifts, and I will
send a special birthday gift to you. I promise to attend your birthday party next year.

I hope that you can accept my sincere apology and forgive me.

Best wishes,

Enquiry Letter

1. A Historical Exhibition
Your teacher is going to organize a trip to visit a historical exhibition for all
students. Write a letter to a manager in the historical exhibition to ask for some
information.
- When does it open? How much does a ticket?
- What can they see there?
- What benefits can students learn from this trip?

Dear Sir or Madam,

I have just noticed your upcoming hosted historical exhibition through an advertisement
on your website. I am writing to enquire about some information about this exhibition.

In terms of opening time, would you please inform me about your historical exhibition’s
opening hours? Although I tried to search on your website, I could not manage to find
them. Additionally, how much does a ticket? I would like to know if you have any
discount for groups of students’ participation. If so, that would be fascinating.
Regarding the content, I knew that this year’s topic is about War Relics; however, I am
curious about what we can specifically see there. I would be grateful if you could
provide us with more details about this. Besides, as I organize this trip as a field trip for
my students, I wonder what benefits they can gain from engaging in your historical
exhibition.

I am looking forward to hearing from you soon.

Yours sincerely,

2. John’s Concert Tickets

John bought two concert tickets but he could not attend the concert, John sent a
letter asking if you wanted to buy his two concert tickets. In your letter:

 Ask for details about the concert

 Ask about ticket prices
 Ask him where you will meet him to get the tickets

Write a letter of at least 120 words to respond to John.

Dear John,

How have you been lately? I am so sorry to hear that you cannot attend the concert that
you have already bought the tickets for. I am writing to enquire about this concert and
ticket details.

Regarding the concert, I am also a big fan of pop music; thus, this concert is exactly my
cup of tea. However, I wonder how many songs will be performed on that night.
Besides, would you please tell me the starting time of the concert so that I can arrange
my schedule to be there on time?

In terms of the ticket prices, how much do they cost? I would be grateful if you could
pass me those tickets with 20% off. In case you accept my request, where can I meet
you to get the tickets?

I am looking forward to your response.

It is time to study. Write to me soon, my dear.

Best wishes,

3. A School Field Trip

Your school is going to organize a field trip next month and you are interested
in that event. Write an email to ask for
- What are the requirements to join the trip?
 - How to register for a field trip?
- The trip’s schedule and fees

Dear Sir or Madam,

I am writing to enquire about our field trip.

Regarding the requirements, would you please inform me of several basic requirements
that I need to meet or prepare in order to participate in this event?

Besides, I am curious about the registration process because your poster just told us to
contact you for more information. Hence, I would be grateful if you could guide me on
how to register for this trip.

In addition, the schedule and fees are not mentioned on the poster. Therefore, if
possible, would you mind sending me the field trip schedule as well as the participating
costs and some extra necessary expenses that participants may need to spend? That
would be wonderful!

I am looking forward to hearing from you soon.

Yours faithfully,

4. A Historical Exhibition

Your teacher is going to organize a trip to visit a historical exhibition for all
students. Write a letter to a manager in the historical exhibition to ask for some
information.

 When does it open? How much does a ticket?

 What can they see there?
 What benefits can students learn from this trip?

Dear Sir or Madam,

I am writing to enquire about some information about the historical exhibition.

Firstly, I would like to know about the opening time of your historical exhibition;
therefore, we will arrange a more suitable schedule. Besides, I will be grateful if you tell
me the ticket price. Our large group consists of 30 people and we are going to visit your
place this Saturday. I hope that you give us a discount.

Regarding the content, please notify me about the theme and items that will be
displayed at the exhibition. Moreover, when we visit your historical exhibition, what
benefits will my students learn?

I hope that you could please provide me with these details as soon as possible.
I am looking forward to hearing from you soon.

Yours faithfully,

Complaint Letter
1. A Restaurant Service

You have received a letter from the manager (Mr. Robert) of the restaurant. He
asked you to explain the problem in his restaurant. Read the part of their letter
below.

...In your letter, you said that you are not satisfied with the service in my restaurant. Can
you tell me what problems you have (food, service, atmosphere)? What can we do to
improve it? I would like to know your suggestions…

Write a letter responding to the manager of the restaurant.

Dear Mr. Robert,

Last weekend, I went to your restaurant for dinner with my family. However, your
service was really disappointing. I am writing to express my dissatisfaction towards your
restaurant service.

Although I booked the table in advance, our family had to wait a long time to have a
seat because your staff did not note down my booking. Besides, the dishes were cold
and undercooked, which made me return them to the kitchen many times. Moreover,
the atmosphere was terrible. It was very stuffy and noisy that day due to a baby’s
crying. However, your staff seemed to ignore this.

For some suggestions for improvement, I think that you should frequently check the
food quality before serving to customers. Also, your staff need to be retrained to
carefully take note of customers’ booking and deal with unexpected situations.

I hope that you will have a look into and solve this problem as soon as possible.

I am looking forward to hearing from you soon.

Yours sincerely,

2. A Bus Service

You have received a letter from the bus company. They would like to know more
about your complaint. Read the part of the letter below.
…I have received your letter about the bus service of my company. Could you tell me
what things you like about our bus service? Are there any inconveniences for you?
What can we do to improve it? I would like to know your suggestions…

Write a letter responding to the manager of a bus company.

Dear Sir or Madam,

I am writing to express my dissatisfaction with your bus service.

I am a big fan of your bus service because your staff are known to be supportive and
friendly. However, last Monday, some problems made me disappointed with your
service. First, due to arriving at the bus stop late, your driver drove too fast, which made
us feel unsafe when traveling by your bus. Besides, the air-conditioning system was
broken that day. Hence, the atmosphere inside the bus was extremely hot and stuffy.

Regarding some suggestions, I think that you should set a speed limit so that your
drivers cannot drive so dangerously. This will make passengers feel more secure when
they choose your service. Additionally, you ought to frequently check your bus facilities
and fix any problems as soon as possible to ensure passengers’ travel experience.

I hope that you will have a look into and solve this as soon as possible.

I am looking forward to hearing from you soon.

Yours sincerely,

Application Letter
1. Oversea Job

You are looking for a job in another country. Write a letter to apply for a position.
In the letter, you should include:

- Your English level

- The job that you want to apply for

- Your experience in that job.

Dear Sir or Madam,

Recently, I have seen your advertisement on an Internet website. I am writing to apply

for a position as a chef at your company.

In terms of my experience, I love working as a chef because I am passionate about

cooking and I have worked in this field for 5 years and tried many positions in the
kitchen.
Regarding my certificate and English level, I have graduated with an excellent certificate
in Cookery. Besides, I have a 7.0 band score. Therefore, I am confident that I am able
to communicate effectively and be a helpful colleague.

I am currently available for any interview if needed. I hope that you can give me a
chance to devote myself to your company.

I am looking forward to hearing from you soon.

Yours Faithfully,

2. Junior High School Teaching Job

You have read an advertisement for a teaching position in a newspaper. Read

part of this advertisement.

“… The Junior High School of Manchester is looking for some teaching positions.
Please write a letter to Henry Smith, the director of Human Resources of the school to
apply for a job…”.

Write a letter to Henry Smith to apply for the job.

Dear Mr. Smith,

Recently, I have read the job description in your advertisement and found that my
experience and skills are appropriate to the job requirements. I am writing to apply for a
position as a Math teacher at your school.

Regarding my qualifications and experiences, I graduated with an excellent teaching

degree. Furthermore, I have worked for three years as a Math teacher in another
school. During that time, I have gained some considerable experiences in how to teach
effectively.

Another reason is that teaching Math for students is my happiness. You know, I am a
person who really loves working with children. For this reason, I firmly believe that I am
the best candidate for this position.

I hope that you can give me a chance to devote myself to your school.

I am looking forward to hearing from you soon.

Yours sincerely,