Concept of BPR:

o Business Process Reengineering (BPR) is a management strategy focusing on

analyzing and redesigning workflows and processes within an organization.
o Aimed at eliminating inefficiencies, reducing costs, and improving customer
service.

Principles of BPR

1. Fundamental Rethinking

BPR involves questioning the fundamental aspects of business processes and

thinking about how they can be improved from the ground up, rather than making
incremental changes.

2. Radical Redesign

Instead of making small improvements, BPR aims for radical redesign and
transformational change to achieve dramatic improvements in performance.

3. Process-Oriented Approach

BPR focuses on processes rather than functions, looking at how work is done
across various departments to achieve the desired outcomes.

4. Performance Metrics

The goal of BPR is to achieve significant improvements in critical performance

measures such as cost, quality, service, and speed.

5. Use of Technology

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 BPR often leverages information technology to enable the redesign of business
processes, making them more efficient and effective.

6. Customer Focus

The redesign of processes is often done with the customer in mind, aiming to
improve customer satisfaction and service delivery.

7. Change Management

Implementing BPR requires managing change effectively, involving employee

participation, training, and communication to ensure smooth transitions.

8. End-to-End Process Integration

BPR emphasizes integrating processes end-to-end, from initial customer contact

to final service or product delivery.

Role of IT in BPR:

o IT serves as an enabler for BPR by automating processes, providing real-time

data, and improving communication.
o Helps in eliminating bottlenecks, enhancing decision-making, and streamlining
workflow.

Technological Tools:

o Enterprise Resource Planning (ERP): Integrated software systems that

automate business processes.
o Business Process Management (BPM) software: Tools to model, monitor, and
optimize business processes.

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 o Data Analytics and AI: Used to analyze large sets of business data and improve
decision-making processes.

Enterprise Resource Planning (ERP):

Business process management software that allows an organization to use a

system of integrated applications to manage the business and automate many back
office functions related to technology, services and human resources.

ERP software typically integrates all facets of an operation — including product

planning, development, manufacturing, sales and marketing — in a single
database, application and user interface.

ERP software is considered to be a type of enterprise application, that is software

designed to be used by larger businesses and often requires dedicated teams to
customize and analyze the data and to handle upgrades and deployment. In contrast,
Small business ERP applications are lightweight business management software
solutions, often customized for a specific business industry or vertical.

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Examples of ERP system Modules

Examples of ERP system modules include: product lifecycle management, supply chain
management (for example purchasing, manufacturing and distribution), warehouse
management, customer relationship management (CRM), sales order processing, online
sales, financials, human resources, and decision support system

Components of ERP

Database – it is where the data about the assets (like the number of products in the
warehouse etc) is stored.

Backend – the engine that performs the operations in the system according to the users’
request, for example, make a request for the database to make a list of the products and
goods on the particular warehouse and render it to the user.

Frontend – the graphical interface that allows the users to communicate with the
backend and to form the requests and then display the received information.

Benefits of implementing ERP

Among countless other advantages, implementing ERP software can improve

productivity, increase efficiencies, decrease costs and streamline processes. The
following are the most common benefits of an ERP system that companies may report
after implementation include the following:

Competition

ERP software requires major investment, but there’s also an even bigger cost in not
making the investment. While some manufacturers choose to stick to the tried and true
methods of the past, others seek technology solutions. Manufacturers cannot afford to
put off an ERP implementation while their competitors invests in ERP.

Efficiency

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An ERP solution eliminates repetitive processes and greatly reduces the need to
manually enter information. The system also streamline business processes and make it
easier and more efficient for companies to collect data, no matter what department
they’re working in.

Forecasting

Enterprise resource planning software gives your users, and especially managers, the
tools they need to create more accurate forecasts. Since the information within ERP is
as accurate as possible, businesses can make realistic estimates and more effective
forecasts.

Collaboration

Nobody wants to run a siloed business with each department functioning separate from
the other. Collaboration between departments is a crucial and often necessary part of
the business. With the data entered into ERP systems being centralized and consistent,
there’s no reason why departments can’t work together. The software also touches on
almost every aspect of a business, thus naturally encouraging collaborative,
interdepartmental efforts

Scalability

Structured ERP systems allow the addition of new users and functions to grow the
initially implemented solution over time. When business grow or it needs more
resources, enterprise resource planning software should be able to facilitate that growth.

Integrated Information

No more issues with data spread across separate databases; all information will be
housed in a single location. This means you can integrate platforms like your Customer
Resource Management (CRM) software with the ERP system, keeping data consistent,
accurate, and unique. Know your customer, their orders, and your inventory, all in one
place.

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Cost Savings

With one source of accurate, real-time information, ERP software reduces

administrative and operations costs. It allows manufacturers to proactively manage
operations, prevents disruptions and delays, breaks up information logjams and helps
users make decisions more quickly.

Streamlined Processes

As manufacturers grow, their operations become more and more complex.

Manufacturing software automates business operations cross-departmentally, providing
accurate, real-time information to everyone utilizing the solution. ERP increases
efficiency and productivity by helping users navigate complex processes, preventing
data re-entry, and improving functions such as production, order completion and
delivery. Streamlined, efficient processes throughout.

Mobility

An advantage of ERP solutions like Work Wise ERP software is having access to a
centralized database from anywhere you work. Home, office, wherever, through our
mobile-friendly solution and application

Reporting

ERP software helps make reporting easier and more customizable. With improved
reporting capabilities, your company can respond to complex data requests more easily.
Users can also run their own reports without relying on help from IT, saving your users
time to use toward other projects.

Productivity

Save time and increase productivity levels. Sound too good to be true? It’s not with
ERP software. By having redundant processes automated, users have more time to

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work on other pressing projects and tasks. They’ll also be able to work easier since the
solution was designed for ease-of-use.

Regulatory Compliance

A benefit of ERP software which sometimes goes unnoticed is how it ties well into
regulatory compliance in the manufacturing industry. Powerful ERP solutions will keep
track of regulations within the industry and monitor changes in compliance.

Flexibility

Modern ERP software systems are robust, flexible, and configurable. They are not a
onesize-fits-all proposition but can be tailored to the unique needs of a business. ERP
systems also can adapt to the ever-changing needs of a growing business, ensuring you
won’t have to buy a new solution once your needs change or your business grows.

Customer Service

It’s easier to provide high-quality customer service using an enterprise solution,

especially when you’re using one as well-equipped as Work Wise ERP. Sales and
customer service people can interact with customers better and improve relationships
with them through faster, more accurate access to customers’ information and history.
You’ll also have access to marketing automation and contact center software, ensuring
your customers are being interacted with consistently.

Security

Data security isn’t a worry when you have an enterprise resource planning solution in
place. A new system will improve the accuracy, consistency, and security of data, all
through built-in resources and firewalls. Restrictions to data can also be enhanced by
managers of the solution, so you can make your own software as secure as you’d like.

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