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CH 4 Study Guide - General Education

The document is a study guide for Chapter 4 of a cybersecurity course, defining key terms related to computer applications, operating systems, and user interfaces. It also includes explanations of how computers, devices, and drivers interact, as well as responsibilities of technical support specialists and managed service provider technicians. Additionally, it outlines a troubleshooting principle known as Occam's Razor and lists labs for practical preparation for the chapter test.

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14 views3 pages

CH 4 Study Guide - General Education

The document is a study guide for Chapter 4 of a cybersecurity course, defining key terms related to computer applications, operating systems, and user interfaces. It also includes explanations of how computers, devices, and drivers interact, as well as responsibilities of technical support specialists and managed service provider technicians. Additionally, it outlines a troubleshooting principle known as Occam's Razor and lists labs for practical preparation for the chapter test.

Uploaded by

bbla15985
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Cybersecurity

Ch 4 Study Guide
Define the following terms
Manages applications that are on the computer by the
Application operating system.
Management

A program that you can control the motherboard with, or


BIOS how your computer is started when it is booted up.

An operating system interface that allows a user to interact


Calendaring with the computer by displaying text on a screen and
accepting input from the keyboard. The input is entered as
Software that allow files to be shared, or accessed with other
Collaborative people or a team.
Editing

An interface that allows you to type text from your keyboard


Command Line to access or change different things on your operating
Interface system.

Sites where people can talk about different things.


Discussion
Board

An interface that allows you to interact with it by showing


Graphic User pictures or other images by representing different things on
Interface the PC.

The location with all the apps/folders/files when windows is


Home Screen booted up.
(Windows)

The software that you boot into that you use after turning on
Operating your computer. Typically Windows for most computers.
System

Being able to manage your resources well for your PC.


Resource
Management

A software that lets your partner/team see your entire screen


Screen Sharing and the view of your computer and vice versa.
Cybersecurity
Ch 4 Study Guide
Services that are managed by the operating system in the
Service background when you use your computer.
Management

The windows tab where you can search for your programs or
Start Window folders.

Passwords and privacy for users


Access Control /
Protection

You can end any programs that are being slow or crashing
Task Manager here.

The settings app allows the user to customize and have


Windows preferences for their Windows OS.
Settings App

Keeps the Windows machine on the new version, fixing


Windows bugs, and fixing malicious code in the old version.
Update

A storage system for settings in your OS, or programs,


Windows saved as keys.
Registry

A Windows utility that lets you see and edit all keys in the
Registry Editor registry. Allowing you have much more control over your
computer.

Explain the following questions as fully as possible


1. Explain how computers, devices and drivers work together
Computers run the programs while devices perform the tasks that the
computer is unable to do. The drivers let the computer and devices talk and
connect with each other.

2. List some common responsibilities related to a technical support specialist


The specialist that helps company’s or everyday people that can assist with
computer troubleshooting, and help resolve their issues with the computer.
Cybersecurity
Ch 4 Study Guide

3. List some common responsibilities related to a managed service provider


technician

Helps big corporate clients by helping their employees ensuring they have no
issues with their operating system.

4. Explain Occum’s Razor as it applies to software troubleshooting


Start with the most simple easiest solution first.

Please Review the Following Labs to Prepare for the Chapter 4 TEST
Lab 4.2 Connect and Configure a Monitor to your desktop
Lab 4.3 Explore the current BIOS settings
Lab 4.3 Correct workstations with a firmware update
Lab 4.4 Share a file for collaboration
Lab 4.4 Disable Permissions
Lab 4.5 Update Power Point Files
Lab 4.7 Troubleshoot Security Evaluator program

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