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Getting Started Guide For The Plug and Gain Approach

The 'Getting Started Guide for the Plug and Gain Approach' outlines the setup process for utilizing the Plug and Gain methodology, which accelerates business transformation and continuous improvement using SAP Signavio tools. It details prerequisites, including necessary licenses and system connections, and describes the outcomes and deliverables such as process landscape analysis and value accelerators for various business processes. The guide serves as a comprehensive resource for customers and consultants to effectively implement the Plug and Gain approach in their organizations.

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0% found this document useful (0 votes)
53 views70 pages

Getting Started Guide For The Plug and Gain Approach

The 'Getting Started Guide for the Plug and Gain Approach' outlines the setup process for utilizing the Plug and Gain methodology, which accelerates business transformation and continuous improvement using SAP Signavio tools. It details prerequisites, including necessary licenses and system connections, and describes the outcomes and deliverables such as process landscape analysis and value accelerators for various business processes. The guide serves as a comprehensive resource for customers and consultants to effectively implement the Plug and Gain approach in their organizations.

Uploaded by

mateo filleti
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 70

PUBLIC

Document Version: 2.3 – 2024-11-22

Getting Started Guide for the Plug and Gain


Approach
© 2025 SAP SE or an SAP affiliate company. All rights reserved.

THE BEST RUN


Content

1 Getting Started Guide for the Plug and Gain Approach. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 What Is Plug and Gain?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 Scope of Business Content in Process Landscape Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

5 Scope of Performance Indicators in Value Accelerators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

6 Scope of Value Accelerators for Specific Processes in SAP Signavio Process Intelligence
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

6.1 Value Accelerator for Analysis of Acquire to Decommission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

6.2 Value Accelerator for Analysis of Invoice to Cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.3 Value Accelerator for Analysis of Invoice to Pay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6.4 Value Accelerator for Analysis of Lead to Cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6.5 Value Accelerator for Analysis of Plan to Fulfill. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6.6 Value Accelerator for Analysis of Record to Report Processes (Financial Closing). . . . . . . . . . . . . . . 37

6.7 Value Accelerator for Analysis of Source to Pay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

6.8 Value Accelerator for Cross-System Analysis of Source to Pay Across SAP Ariba and SAP ERP
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

7 Onboarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

7.1 Connector - SAP Signavio Process Insights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Service Root with Region Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Getting Your Service Key Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

7.2 What's Created by SAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dashboards for Value Accelerators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

8 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

9 Data Protection and Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

10 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

11 Document History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Getting Started Guide for the Plug and Gain Approach


2 PUBLIC Content
1 Getting Started Guide for the Plug and
Gain Approach

This guide provides information about getting things set up for the plug and gain approach. The information is
intended for customers, technical consultants, and other interested parties within SAP.

Getting Started Guide for the Plug and Gain Approach


Getting Started Guide for the Plug and Gain Approach PUBLIC 3
2 What Is Plug and Gain?

Understand what the plug and gain approach is and how the value accelerators for the plug and gain approach
can help you.

Introduction

The plug and gain approach offers an accelerated approach to business transformation and continuous
improvement. It combines the strengths of SAP Signavio Process Transformation Suite to provide you with
a predefined starting point for transformation and continuous improvement projects based on data from SAP
ERP Central Component (SAP ECC), SAP S/4HANA, or SAP Ariba. Using the plug and gain approach therefore
lets you combine the capabilities of SAP Signavio Process Insights and SAP Signavio Process Intelligence. You
benefit from being able to get fast data insights from SAP Signavio Process Insights and then combine these
with the flexibility offered by the features of SAP Signavio Process Intelligence.

The plug and gain approach lets you load data from SAP Signavio Process Insights to SAP Signavio Process
Intelligence quickly and easily. It also allows you to do a deep-dive analysis on process performance and
how your processes are actually run. This reduces the time needed to prepare for your transformation and
continuous improvement projects significantly, by supporting the process to prepare and deploy faster and
promote continuous process improvement. Typical use cases include the following:

• To help reduce the complexity and cost of SAP S/4HANA transformation projects
• To address challenges arising from mergers and acquisitions, resulting in distributed system landscapes
and limited process harmonization
• To handle the challenge of ERP systems that have grown historically with custom development, and
obsolete configuration settings and data
• To avoid costly process mining projects that require a lot of setup time before processes can be improved

Outcomes and Deliverables

With the plug and gain approach, you can expect the following outcomes and deliverables:

Process Landscape Analysis


• Process landscape analysis: central entry point to the content for the plug and gain approach as shown in
the following image

Getting Started Guide for the Plug and Gain Approach


4 PUBLIC What Is Plug and Gain?
 Note

The process landscape analysis is always based on the latest data set available only and not on older
data.

The process landscape analysis provides an overview of an organization's end-to-end process landscape.
You can start by analyzing your organization's process landscape by looking at the best-run scores for your
core SAP processes (level 1). If you navigate down one level in the process landscape analysis, there's a
modular process view with all other out-of-the-box content and analyses (level 2). Process models with
color codes highlight the steps that contribute to effective process execution (level 3).
• Best-run score: a score that quantifies the effectiveness of your process execution
If there are multiple ways to accomplish a process step, some options are more favorable than others,
such as automated or standard (as opposed to custom) process steps. The most favorable options are
considered the best-run processes. The best-run score is calculated based on the number of completed
cases that involve steps that are considered to follow the best-run process.
• Internal benchmarking: comparison of process performance across systems or company codes
Available based on data from SAP Signavio Process Insights, internal benchmarking lets you compare
process performance based on company codes, document types, and more.
• Process execution analysis: analysis of process variants to reveal actual processes
This analysis in SAP Signavio Process Intelligence allows you to compare a modeled process and the actual
steps that your organization is taking. It allows you to understand key process metrics by process variant
and generate process diagrams from within SAP Signavio Process Intelligence based on the the actual
processes followed.
• Transaction code analysis: analysis of the usage of both standard SAP transactions and custom
transactions
As you strive for standardization, this overview helps you to understand how processes are executed
at user level and to identify where there is harmonization and standardization potential and where
harmonization effort should be planned.

Getting Started Guide for the Plug and Gain Approach


What Is Plug and Gain? PUBLIC 5
Value Accelerators
In addition to the process landscape analysis, the plug and gain approach provides value accelerators for
dedicated business processes such as Lead to Cash, Invoice to Cash, and Source to Pay.

These value accelerators allow you to analyze data from SAP Signavio Process Insights over long time
periods. They also integrate multiple performance indicators from SAP Signavio Process Insights to provide a
comprehensive view of processes. Each value accelerator focuses on two main aspects:

• Transformation
• Analyze and improve your best-run score:
Track how your best-run score evolves and identify opportunities for improvement.
• Harmonize your process:
Assess the current level of process harmonization in your organization and explore how to improve it.
• Improve your master data quality:
Evaluate the usage and quality of your master data and identify areas for improvement.
• Continuous improvement
• Perform domain-specific analyses to target process improvements, such as improving on-time
payment performance in invoice-to-cash processes or reducing quantity deviations in plan-to-fulfill
processes.

For an overview of the value accelerators available, see Scope of Value Accelerators for Specific Processes in
SAP Signavio Process Intelligence [page 24].

Getting Started Guide for the Plug and Gain Approach


6 PUBLIC What Is Plug and Gain?
3 Prerequisites

To ensure a smooth onboarding process, it's important that you understand all the requirements to be met
before you can use the plug and gain approach.

The following prerequisites must be met:

• You have licenses for the following solutions:


• SAP Signavio Process Insights

 Note

You must have the standalone SAP Signavio Process Insights, base package.

• SAP Signavio Enterprise Plus Edition


• SAP Signavio Process Intelligence

 Note

The ETL - Superuser Role feature set for process data management must be activated for users
who are setting up the connection and loading the data sets.

• SAP Signavio Process Manager


• SAP Signavio Process Collaboration Hub
For more information about licenses and sizing, contact your SAP account executive or sales
representative.
• You've connected at least one production SAP ERP system (SAP ECC 6.0 or SAP S/4HANA) to your SAP
Signavio Process Insights tenant and at least one data collection has run. For more information, see the
Administration Guide for SAP Signavio Process Insights.

 Note

Any SAP ERP or SAP Ariba source systems connected to SAP Signavio Process Insights that you use
for the plug and gain approach must be production systems. It's not possible to use system copies
because the nature and quality of data in these systems makes their data unsuitable.

Connecting an SAP Ariba source system is optional but this must be connected in addition to an SAP
ERP source system.

Other source systems, such as SAP EWM and SAP SRM, aren't supported.

• You must have version ST-A/PI 01V SP03 or higher of the ST-A/PI plug-in installed in your SAP ERP source
system. This version is required to ensure the content provided with plug and gain works as designed.
• You've set up the SAP Signavio workspace that you intend to use, which includes SAP Signavio Process
Intelligence, SAP Signavio Process Manager, and SAP Signavio Process Collaboration Hub.

Getting Started Guide for the Plug and Gain Approach


Prerequisites PUBLIC 7
4 Scope of Business Content in Process
Landscape Analysis

Understand what process flows from SAP Signavio Process Insights are used in the process landscape analysis
in the plug and gain approach.

The following table indicates the scope of the process flows used in the process landscape analysis:

Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Finance Invoice to Pay KFFI000960 Supplier invoice Supplier payment Yes


Source to Pay issuing (without without purchas-
purchase order) to ing
FI-AP clearing

Finance Invoice to Cash KFFI001060 Customer invoice Cash collection Yes


Lead to Cash issuing (without for non-sales (in-
sales) to FI-AR voices)
clearing

Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Outbound deliv- Yes
Fulfill item creation to ery processing
goods issue post- for sales orders
ing without classic
Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing for
goods issue post- orders without
ing charge without
classic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Replenishment de- Yes
Fulfill item creation to livery processing
goods issue post- for stock transport
ing orders without
classic Warehouse
Management

Getting Started Guide for the Plug and Gain Approach


8 PUBLIC Scope of Business Content in Process Landscape Analysis
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Supplier return de- Yes
Fulfill item creation to livery processing
goods issue post- without classic
ing Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Delivery process- Yes
Fulfill item creation to ing for subcon-
goods issue post- tracting without
ing classic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Processing of Yes


Fulfill item creation to outbound deliver-
goods issue post- ies without or-
ing der reference and
without classic
Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing for
goods issue post- sales orders with
ing (transfer order) classic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing for
goods issue post- orders without
ing (transfer order) charge with classic
Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing without
goods issue post- order reference
ing (transfer order) and with classic
Warehouse Man-
agement

Getting Started Guide for the Plug and Gain Approach


Scope of Business Content in Process Landscape Analysis PUBLIC 9
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Replenishment de- Yes
Fulfill item creation to livery processing
goods issue post- for stock trans-
ing (transfer order) port orders with
classic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Supplier return Yes
Fulfill item creation to delivery process-
goods issue post- ing with classic
ing (transfer order) Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Delivery process- Yes
Fulfill item creation to ing for subcon-
goods issue post- tracting with clas-
ing (transfer order) sic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for pur-
goods receipt chase orders with
posting classic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for
goods receipt scheduling agree-
posting ments with classic
Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing with-
goods receipt out order refer-
posting ence with classic
Warehouse Man-
agement

Getting Started Guide for the Plug and Gain Approach


10 PUBLIC Scope of Business Content in Process Landscape Analysis
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for
goods receipt purchase orders
posting without classic
Warehouse Man-
agement

Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for
goods receipt scheduling agree-
posting ments without
classic Warehouse
Management

Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing without
goods receipt order reference
posting without classic
Warehouse Man-
agement

Plan to Fulfill Make to Inspect KPPP000160 Production order Make to stock (dis- Yes
creation to techni- crete manufactur-
cal completion ing)

Plan to Fulfill Make to Inspect KPPP000160 Production order Make to order (dis- Yes
creation to techni- crete manufactur-
cal completion ing)

Plan to Fulfill Make to Inspect KPPP000160 Production order Engineer to order Yes
creation to techni- (discrete manufac-
cal completion turing)

Source to Pay Procure to Receipt KPPP000163 Production order Direct procure- No


component crea- ment for non-
tion to goods re- stock components
ceipt (using direct in discrete manu-
procurement) facturing

Plan to Fulfill Make to Inspect KPPP000260 Process order cre- Make to stock Yes
ation to technical (process manufac-
completion turing)

Getting Started Guide for the Plug and Gain Approach


Scope of Business Content in Process Landscape Analysis PUBLIC 11
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Plan to Fulfill Make to Inspect KPPP000260 Process order cre- Make to order Yes
ation to technical (process manufac-
completion turing)

Plan to Fulfill Make to Inspect KPPP000260 Process order cre- Engineer to order Yes
ation to technical (process manufac-
completion turing)

Source to Pay Procure to Receipt KPPP000263 Process order Direct procure- No


component crea- ment for non-
tion to goods re- stock components
ceipt (using direct in process manu-
procurement) facturing

Source to Pay Procure to Receipt KPPURCH261 Purchase order Procurement for Yes
item creation stock materials
(without account with expected
assignment) to in- goods receipt
voice receipt crea-
tion

Source to Pay Procure to Receipt KPPURCH261 Purchase order Procurement for Yes
item creation text items (without
(without account material number
assignment) to in- and account as-
voice receipt crea- signment) with ex-
tion pected goods re-
ceipt

Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation cost center with-
(without GR) to FI- out expected
AP clearing goods receipt

Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation orders without ex-
(without GR) to FI- pected goods re-
AP clearing ceipt

Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation projects & net-
(without GR) to FI- works without ex-
AP clearing pected goods re-
ceipt

Getting Started Guide for the Plug and Gain Approach


12 PUBLIC Scope of Business Content in Process Landscape Analysis
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation individual custom-
(without GR) to FI- ers without ex-
AP clearing pected goods re-
ceipt

Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation assets without ex-
(without GR) to FI- pected goods re-
AP clearing ceipt

Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation other account as-
(without GR) to FI- signment catego-
AP clearing ries without ex-
pected goods re-
ceipt

Source to Pay Procure to Receipt KPPURCH266 Purchase order Purchase order Yes
item creation (sub- item creation (sub-
contracting) to in- contracting) to in-
voice receipt crea- voice receipt crea-
tion tion

Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation cost center with
(with account as- expected goods
signment) to in- receipt
voice receipt crea-
tion

Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation projects or net-
(with account as- works with ex-
signment) to in- pected goods re-
voice receipt crea- ceipt
tion

Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation orders with ex-
(with account as- pected goods re-
signment) to in- ceipt
voice receipt crea-
tion

Getting Started Guide for the Plug and Gain Approach


Scope of Business Content in Process Landscape Analysis PUBLIC 13
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation assets with ex-
(with account as- pected goods re-
signment) to in- ceipt
voice receipt crea-
tion

Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation individual cus-
(with account as- tomer with ex-
signment) to in- pected goods re-
voice receipt crea- ceipt
tion

Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation other account as-
(with account as- signment catego-
signment) to in- ries with expected
voice receipt crea- goods receipt
tion

Finance Invoice to Pay KPPURCH460 Supplier invoice Supplier payment Yes


Source to Pay issuing to FI-AP from purchasing
clearing

Source to Pay Procure to Receipt KPPURCH560 Stock transport Intracompany re- Yes
order item crea- plenishment with-
tion (without deliv- out logistics exe-
ery) to GR cution

Source to Pay Procure to Receipt KPPURCH561 Stock transport Intracompany re- Yes
order item crea- plenishment with
tion (with delivery) logistics execution
to GR

Source to Pay Procure to Receipt KPPURCH562 Intercompany Intercompany re- Yes


stock transport or- plenishment with
der item creation logistics execution
to FI-AR clearing

Finance Invoice to cash KPSD000260 Sales billing docu- Cash collection for Yes
Lead to Cash ment creation to sales (invoices)
FI-AR clearing

Getting Started Guide for the Plug and Gain Approach


14 PUBLIC Scope of Business Content in Process Landscape Analysis
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Finance Invoice to cash KPSD000260 Sales billing docu- Cash collection Yes
Lead to Cash ment creation to for sales (debit
FI-AR clearing memos)

Finance Invoice to cash KPSD000260 Sales billing docu- Cash collection Yes
Lead to Cash ment creation to for sales (inter-
FI-AR clearing company invoices)

Lead to Cash Order to Fulfill KPSD000360 Sales order item Delivery-related Yes
creation to out- sales (to outbound
bound delivery delivery creation)
item creation

Lead to Cash Order to Fulfill KPSD000361 Sales order item Delivery-related No


creation to sales sales (to invoice
invoice item crea- creation)
tion

Lead to Cash Order to Fulfill KPSD000363 Third-party sales Third party sales No
order item crea- order item to sales
tion to sales in- invoice item crea-
voice item creation tion

Lead to Cash Order to Fulfill KPSD000364 Sales order item Sales order item No
(purchase to or- (purchase to or-
der) to sales in- der) to sales in-
voice item voice creation

Lead to Cash Order to Fulfill KPSD000365 Sales order item Sales order item Yes
(make to order) to (make to order) to
sales invoice item sales invoice crea-
tion

Lead to Cash Order to Fulfill KPSD000366 Intercompany Intercompany No


sales order item sales
creation to FI-AP
item clearing

Finance Invoice to cash KPSD000367 Sales order item Sales order proc- Yes
Lead to Cash creation (order-re- essing with order-
lated billing) to FI- related billing
AR item clearing

Getting Started Guide for the Plug and Gain Approach


Scope of Business Content in Process Landscape Analysis PUBLIC 15
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Lead to Cash Request to Service KPSD000380 Returns order item Return order item Yes
creation to goods creation to goods
receipt posting receipt posting

Finance Invoice to cash KPSD000460 Debit memo re- Debit memo re- Yes
Lead to Cash quest item crea- quest item crea-
tion to FI-AR item tion to FI-AR item
clearing clearing

Lead to Cash Request to Service KPSD000462 Credit memo re- Credit memo re- Yes
quest item crea- quest item crea-
tion to FI-AR item tion to FI-AR item
clearing clearing

Acquire to Decom- Operate to Main- KWPM000160 Plant maintenance Corrective Mainte- Yes
mission tain notification crea- nance via malfunc-
tion to notification tion notification
completion

Acquire to Decom- Operate to Main- KWPM000160 Plant maintenance Corrective Mainte- Yes
mission tain notification crea- nance via general
tion to notification notification
completion

Acquire to Decom- Operate to Main- KWPM000160 Plant maintenance Maintenance via Yes
mission tain notification crea- activity report no-
tion to notification tification
completion

Plan to Fulfill Deliver Service to KWPM000161 Customer service Customer service Yes
Fulfill notification crea- via problem notifi-
tion to notification cation
completion

Plan to Fulfill Deliver Service to KWPM000161 Customer service Customer service Yes
Fulfill notification crea- via general notifi-
tion to notification cation
completion

Plan to Fulfill Deliver Service to KWPM000161 Customer service Customer Service Yes
Fulfill notification crea- via activity report
tion to notification notification
completion

Getting Started Guide for the Plug and Gain Approach


16 PUBLIC Scope of Business Content in Process Landscape Analysis
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Acquire to Decom- Operate to Main- KWPM000260 Plant maintenance Planned Mainte- Yes
mission tain order creation to nance with main-
order closure tenance order
(preventive)

Acquire to Decom- Operate to Main- KWPM000260 Plant maintenance Unplanned or im- Yes
mission tain order creation to mediate Mainte-
order closure nance with main-
tenance order
(corrective)

Plan to Fulfill Deliver Service to KWPM000262 Customer service Planned customer Yes
Fulfill order creation to service with serv-
order closure ice order (preven-
tive)

Plan to Fulfill Deliver Service to KWPM000262 Customer service Unplanned or im- Yes
Fulfill order creation to mediate customer
order closure service with serv-
ice order (correc-
tive)

Finance Manage Portfolio KPPROJ0360 WBS element cre- WBS element cre- Yes
Governance and Projects ation (without in- ation (without in-
vestment profile) vestment profile)
to closure to closure

Finance Manage Portfolio KPPROJ0361 WBS element cre- WBS element cre- Yes
Governance and Projects ation (with invest- ation (with invest-
ment profile) to ment profile) to
closure closure

Acquire to Decom- Manage Assets KFFI001860 Asset master crea- Asset master crea- Yes
mission tion (asset under tion (asset under
Finance construction) to construction) to
deactivation deactivation

Acquire to Decom- Manage Assets KFFI001861 Asset master crea- Asset master crea- Yes
mission tion (with depreci- tion (with depreci-
Finance ation) to deactiva- ation) to deactiva-
tion tion

Getting Started Guide for the Plug and Gain Approach


Scope of Business Content in Process Landscape Analysis PUBLIC 17
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Utilities Invoice to cash KFFI001960 Utilities invoice Utilities invoice Yes


creation to clear- creation to clear-
ing in contract ac- ing in contract ac-
counting (FI-CA) counting (FI-CA)

Utilities Invoice to cash KIISU00260 Utilities billing Utilities billing Yes


document creation document creation
to print document to print document
creation creation

Utilities Invoice to cash KIISU00261 Outsorted utilities Outsorted utilities Yes


billing document billing document
creation to invoice creation to invoice
printout printout

Utilities Invoice to cash KIISU00360 Utilities print Utilities print Yes


document creation document creation
to open item clear- to open item clear-
ing ing

Utilities Invoice to cash KIISU00361 Outsorted utilities Outsorted utilities Yes


print document print document
creation to open creation to open
item clearing item clearing

Retail Procure to Receipt KIRET00460 Intracompany re- Intracompany re- Yes


plenishment from plenishment with
distribution center logistics execution
to store from DC to Store

Retail Procure to Receipt KIRET00460 Intracompany re- Merchandise dis- Yes


plenishment from tribution execution
distribution center (intracompany)
to store with logistics exe-
cution from DC to
Store

Retail Procure to Receipt KIRET00464 Intercompany re- Intercompany re- Yes


plenishment from plenishment with
distribution center logistics execution
to store from DC to Store

Getting Started Guide for the Plug and Gain Approach


18 PUBLIC Scope of Business Content in Process Landscape Analysis
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Retail Procure to Receipt KIRET00464 Intercompany re- Merchandise dis- Yes


plenishment from tribution execution
distribution center (intercompany)
to store with logistics exe-
cution from DC to
Store

Retail Procure to Receipt KIRET00560 Procurement Direct procure- Yes


(without account ment for stock ma-
assignment) to terials to DC
distribution center

Retail Procure to Receipt KIRET00560 Procurement Procurement for Yes


(without account text items (without
assignment) to material number
distribution center and account as-
signment) with ex-
pected goods re-
ceipt to DC

Retail Procure to Receipt KIRET00560 Procurement Procurement for Yes


(without account merchandise dis-
assignment) to tribution to DC
distribution center

Retail Procure to Receipt KIRET00562 Procurement (with Procurement for Yes


account assign- cost center with
ment) to distribu- expected goods
tion center receipt to DC

Retail Procure to Receipt KIRET00562 Procurement (with Procurement for Yes


account assign- individual cus-
ment) to distribu- tomer with ex-
tion center pected goods re-
ceipt to DC

Retail Procure to Receipt KIRET00562 Procurement (with Procurement for Yes


account assign- orders with ex-
ment) to distribu- pected goods re-
tion center ceipt to DC

Getting Started Guide for the Plug and Gain Approach


Scope of Business Content in Process Landscape Analysis PUBLIC 19
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score

Retail Procure to Receipt KIRET00562 Procurement (with Procurement for Yes


account assign- other account as-
ment) to distribu- signments with ex-
tion center pected goods re-
ceipt to DC

Getting Started Guide for the Plug and Gain Approach


20 PUBLIC Scope of Business Content in Process Landscape Analysis
5 Scope of Performance Indicators in Value
Accelerators

Understand what performance indicators from SAP Signavio Process Insights are used in the value
accelerators for specific processes in the plug and gain approach.

The following table lists the performance indicators used in each of the value accelerators:

Value Accelerator Performance Indicator ID Performance Indicator Name

Acquire to Decommission KWPM000160 Plant maintenance notification creation to notification com-


pletion

Acquire to Decommission KWPM000215 All status changes per plant maintenance order

Acquire to Decommission KWPM000261 Plant maintenance order creation to order settlement

Invoice to Cash KFFI000104 Changes in financial documents

Invoice to Cash KFFI001060 Customer invoice issuing (without sales) to FI-AR clearing

Invoice to Cash KFFI001303 Open dispute cases with last changed date in the past

Invoice to Cash KFFI001402 Open promise to pay cases with promise to pay date in the
past

Invoice to Cash KPSD000201 Sales invoices not posted to accounting

Invoice to Cash KPSD000217 Changes in sales billing documents

Invoice to Cash KPSD000260 Sales billing document creation to FI-AR clearing

Invoice to Cash KPSD000460 Debit memo request item creation to FI-AR item clearing

Invoice to Cash KWMD000206 Customer master data usage in FI-AR (per company code)

Invoice to Cash KWMD000207 Customer master data usage in FI-AR (cross-company code)

Invoice to Cash KWMD000503 Terms of payment usage in FI-AR invoices (per company
code)

Invoice to Pay KFFI000104 Changes in financial documents

Invoice to Pay KFFI000960 Supplier invoice issuing (without purchase order) to FI-AP
clearing

Invoice to Pay KPPURCH412 Changes in supplier invoices

Getting Started Guide for the Plug and Gain Approach


Scope of Performance Indicators in Value Accelerators PUBLIC 21
Value Accelerator Performance Indicator ID Performance Indicator Name

Invoice to Pay KPPURCH460 Supplier invoice issuing (with purchase order) to FI-AP clear-
ing

Invoice to Pay KWMD000313 Supplier master data usage in FI-AP (per company code)

Invoice to Pay KWMD000314 Supplier master data usage in FI-AP (cross-company code)

Invoice to Pay KWMD000501 Terms of payment usage in FI-AP invoices (per company
code)

Lead to Cash KPSD000217 Changes in sales billing documents

Lead to Cash KPSD000324 Changes in sales documents

Lead to Cash KPSD000360 Sales order item creation to outbound delivery item creation

Lead to Cash KPSD000361 Sales order item creation to sales invoice item creation

Lead to Cash KWMD000205 Customer master data usage in sales billing documents (per
sales area)

Plan to Fulfill KPPP000160 Production order creation to technical completion

Plan to Fulfill KPPP000161 Production order creation to first settlement

Plan to Fulfill KPPP000260 Process order creation to technical completion

Plan to Fulfill KPPP000261 Process order creation to first settlement

Plan to Fulfill KWMD000109 Process order creation to first settlement

Plan to Fulfill KWMD000110 Material master data usage in procurement (per plant)

Plan to Fulfill KWQM000162 Lot creation for goods receipt inspection from manufactur-
ing to usage decision

Source to Pay Across SAP CPAOP00160 Purchase requisition item creation to purchase order item
Ariba and SAP ERP creation

Source to Pay Across SAP CPAOP00161 Purchase order item creation to invoice receipt creation
Ariba and SAP ERP

Source to Pay Across SAP KPPURCH221 Changes in purchase orders


Ariba and SAP ERP

Source to Pay Across SAP KPPURCH261 Purchase order item creation (without account assignment)
Ariba and SAP ERP to invoice receipt creation

Source to Pay Across SAP KPPURCH268 Purchase order item creation (with account assignment) to
Ariba and SAP ERP invoice receipt creation

Getting Started Guide for the Plug and Gain Approach


22 PUBLIC Scope of Performance Indicators in Value Accelerators
Value Accelerator Performance Indicator ID Performance Indicator Name

Source to Pay Across SAP KPPURCH309 Changes in purchase requisitions


Ariba and SAP ERP

Source to Pay Across SAP KPPURCH360 Purchase requisition item creation to purchase order item
Ariba and SAP ERP creation

Source to Pay Across SAP KPPURCH412 Changes in supplier invoices


Ariba and SAP ERP

Source to Pay Across SAP KWMD000110 Material master data usage in procurement (per plant)
Ariba and SAP ERP

Source to Pay Across SAP KWMD000312 Supplier master data usage in purchasing documents (per
Ariba and SAP ERP purchasing organization)

Source to Pay Across SAP KWMD000315 Purchasing info record usage in purchase documents (cross-
Ariba and SAP ERP purchasing organization)

Source to Pay KWQM000162 Lot creation for goods receipt inspection from purchasing to
usage decision

Source to Pay KPPURCH221 Changes in purchase orders

Source to Pay KPPURCH261 Purchase order item creation (without account assignment)
to invoice receipt creation

Source to Pay KPPURCH268 Purchase order item creation (with account assignment) to
invoice receipt creation

Source to Pay KPPURCH309 Changes in purchase requisitions

Source to Pay KPPURCH360 Purchase requisition item creation to purchase order item
creation

Source to Pay KPPURCH412 Changes in supplier invoices

Source to Pay KWMD000110 Material master data usage in procurement (per plant)

Source to Pay KWMD000312 Supplier master data usage in purchasing documents (per
purchasing organization)

Source to Pay KWMD000315 Purchasing info record usage in purchase documents (cross-
purchasing organization)

Record-to-Report (Financial KFFI001201 Overview of financial closing activities and their run times
Closing)

Getting Started Guide for the Plug and Gain Approach


Scope of Performance Indicators in Value Accelerators PUBLIC 23
6 Scope of Value Accelerators for Specific
Processes in SAP Signavio Process
Intelligence

Understand the scope of value accelerators for specific processes as part of the plug and gain approach used in
SAP Signavio Process Intelligence.

The following table indicates the scope of what's included:

End-to-End Line of Busi-


Accelerator System Process ness Value Driver Industry Availability Provider

Value Accel- SAP ECC Acquire to Asset Man- Increase Ad- All Available SAP Signavio
erator for SAP S/ Decommis- agement herence to
Analysis of 4HANA sion Standardized
Acquire to SAP Business
Decommis- Processes;
sion [page Reduce Data
27] Management
Cost; Reduce
Unplanned
Downtime or
Outages; Re-
duce Asset
Maintenance
Cost

Value Accel- SAP ECC Invoice to Finance Reduce Days All Available SAP Signavio
erator for SAP S/ Cash Sales Out-
Analysis of 4HANA standing; In-
Invoice to crease Ad-
Cash [page herence to
29] Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Reduce Data
Management
Cost; Reduce
Finance Cost;
Reduce Un-
collectible
Accounts Re-
ceivable
Write-Offs

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
24 PUBLIC Intelligence
End-to-End Line of Busi-
Accelerator System Process ness Value Driver Industry Availability Provider

Value Accel- SAP ECC Invoice to Pay Finance Improve Days All Available SAP Signavio
erator for SAP S/ Payable Out-
Analysis of 4HANA standing; In-
Invoice to Pay crease Ad-
[page 31] herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Reduce Data
Management
Cost; Reduce
Finance Cost

Value Accel- SAP ECC Lead to Cash Sales Improve On- All Available SAP Signavio
erator for SAP S/ Time Delivery
Analysis of 4HANA Service Performance;
Lead to Cash Increase Ad-
[page 33] herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Reduce Data
Management
Cost; Reduce
Sales Cost

Value Accel- SAP ECC Plan to Fulfill Manufactur- Reduce Total Manufactur- Available SAP Signavio
erator for SAP S/ ing Manufactur- ing
Analysis of 4HANA ing Cost; Re-
Plan to Fulfill duce Manu-
[page 35] facturing Cy-
cle Time; In-
crease Ad-
herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 25
End-to-End Line of Busi-
Accelerator System Process ness Value Driver Industry Availability Provider

Value Accel- SAP ECC Record to Re- Finance Reduce Days All Available SAP Signavio
erator for SAP S/ port to Close An-
Analysis of 4HANA nual Books;
Record to Re- Increase Ad-
port Proc- herence to
esses (Finan- Standardized
cial Closing) SAP Business
[page 37] Processes;
Increase
Business
Process Har-
monization;
Reduce Fi-
nance Cost

Value Accel- SAP ECC Source to Pay Sourcing & Improve On- All Available SAP Signavio
erator for SAP S/ Procurement Time Delivery
Analysis of 4HANA Performance;
Source to Pay Increase Ad-
[page 39] herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Improve Pro-
curement
FTE Produc-
tivity; Reduce
Data Man-
agement
Cost; Im-
prove User
Compliance

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
26 PUBLIC Intelligence
End-to-End Line of Busi-
Accelerator System Process ness Value Driver Industry Availability Provider

Value Accel- SAP Ariba Source to Pay Sourcing & Improve On- All Available SAP Signavio
erator for and SAP ECC Procurement Time Delivery
Cross-Sys- SAP Ariba Performance;
tem Analysis and SAP S/ Increase Ad-
of Source to 4HANA herence to
Pay Across Standardized
SAP Ariba SAP Business
and SAP ERP Processes;
[page 41] Increase
Business
Process Har-
monization;
Improve Pro-
curement
FTE Produc-
tivity; Reduce
Data Man-
agement
Cost; Im-
prove User
Compliance

6.1 Value Accelerator for Analysis of Acquire to


Decommission

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across the Acquire to Decommission process. It captures
events related to maintenance orders from maintenance no-
tification creation to closing the maintenance order.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Maintenance Order Header.

System SAP ECC


SAP S/4HANA

Process Acquire to Decommission

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 27
Process indicators from SAP Signavio Process Insights For a list of performance indicators, see Scope of Perform-
ance Indicators in Value Accelerators.

Use cases • Increase harmonization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Scope Process data pipelines, investigations, and dashboards are


set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
28 PUBLIC Intelligence
6.2 Value Accelerator for Analysis of Invoice to Cash

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across the Invoice to Cash process. It captures events re-
lated to the lifecycle of sales billing documents and cus-
tomer invoices from creation to clearing.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Invoice Document Header.

System SAP ECC


SAP S/4HANA

Process Invoice to Cash

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Improve standardization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 29
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
30 PUBLIC Intelligence
6.3 Value Accelerator for Analysis of Invoice to Pay

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across the Invoice to Pay process. It captures events related
to the lifecycle of supplier and FI invoices from invoice issu-
ing to clearing.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Invoice Document Header.

System SAP ECC


SAP S/4HANA

Process Invoice to Pay

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Increase harmonization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 31
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
32 PUBLIC Intelligence
6.4 Value Accelerator for Analysis of Lead to Cash

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across the Lead to Cash process and tracks the sales, deliv-
ery, and billing process. It captures events related to the life-
cycle of Sales Documents, Outbound Deliveries, and Billing
Documents.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Sales Order Item.

System SAP ECC


SAP S/4HANA

Process Lead to Cash

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Improve standardization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 33
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
34 PUBLIC Intelligence
6.5 Value Accelerator for Analysis of Plan to Fulfill

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across Plan to Fulfill process flows. It captures events related
to the lifecycle of production/process orders from creation
to completion.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Production/Process Order.

System SAP ECC


SAP S/4HANA

Process Plan to Fulfill

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Increase harmonization


• Improve data quality
• Increase process efficiency

Industry Manufacturing

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 35
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
36 PUBLIC Intelligence
6.6 Value Accelerator for Analysis of Record to Report
Processes (Financial Closing)

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


along the period-end closing process flow. It captures events
related to closing relevant programs/transaction codes,
which have been executed during period-end closing. The
related analyses help you to optimize the closing process,
identify activities and bottlenecks, and to detect improve-
ment areas along automation and standardization process
metrics.

The case ID is set on one closing process/execution for fi-


nance respectively controlling.

System SAP ECC


SAP S/4HANA

Process Record to Report

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Increase harmonization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 37
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
38 PUBLIC Intelligence
6.7 Value Accelerator for Analysis of Source to Pay

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across the Source to Pay process. It captures events related
to the lifecycle of purchase orders from purchase requisition
creation to invoice receipt.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Purchase Order Item.

System SAP ECC


SAP S/4HANA

Process Source to Pay

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Increase harmonization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 39
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
40 PUBLIC Intelligence
6.8 Value Accelerator for Cross-System Analysis of Source
to Pay Across SAP Ariba and SAP ERP

Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.

Description This value accelerator provides a comprehensive analysis


across the Source to Pay process including data from both
SAP Ariba and SAP ERP. It captures events related to the life-
cycle of purchase orders from purchase requisition creation
to invoice receipt.

This helps you to identify process improvements and proc-


ess harmonization potential, recommendations for master
data improvement, and the value potential of business proc-
ess improvements.

The case ID is set on the Purchase Order Item.

System SAP Ariba and SAP ECC


SAP Ariba and SAP S/4HANA

Process Source to Pay

Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.

Use cases • Increase harmonization


• Improve data quality
• Increase process efficiency

Industry All

Status Available

Sizing information
For sizing information, see SAP Note 3357899 .

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
Intelligence PUBLIC 41
Scope Process data pipelines, investigations, and dashboards are
set up by your SAP technical consultant. For a detailed over-
view, see What's Created by SAP.

For the template documentation, see Value Accelerators for


the Plug and Gain Approach .

 Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.

 Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:

• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us

For example, the URL for workspaces hosted in Australia


is as follows: https://app-au.signavio.com/g/
statics/pi-etl/documentation/<accelerator-
name>

Getting Started Guide for the Plug and Gain Approach


Scope of Value Accelerators for Specific Processes in SAP Signavio Process
42 PUBLIC Intelligence
7 Onboarding

To use the value accelerators for the plug and gain approach, you want to understand the overall onboarding
process and what steps and stages are involved to get things up and running. Some steps you complete
yourself as an administrator and other steps require support from the plug and gain delivery team at SAP.

The following interactive image provides an overview of the onboarding process. The image also shows where
the different roles are required, both on the customer and SAP side, to complete all steps involved. Select a
step to jump to the details for that step.

• 1. Meet the Prerequisites [page 44]


• 2. Prepare to Connect SAP Signavio Process Insights [page 44]
• 3. Create Connections for SAP Signavio Process Insights [page 44]
• 4. Prepare Access for Delivery Team at SAP [page 45]
• 5a. Set Up Process Landscape Analysis [page 45]
• 5b. Set Up Value Accelerators for Specific Processes [page 46]
• 6. Manage Users and User Groups [page 46]

Getting Started Guide for the Plug and Gain Approach


Onboarding PUBLIC 43
1. Meet the Prerequisites

Before you start, it's important that you ensure that all prerequisites are met.

See: Prerequisites [page 7]

2. Prepare to Connect SAP Signavio Process Insights

In your subaccount in SAP BTP, prepare to use a service instance created with the api-plan service plan. This
plan is the same plan used for the analytical API of SAP Signavio Process Insights.

The following tasks must be completed in your SAP BTP global account by your global account administrator:

1. In the SAP BTP cockpit, if you haven't already done so, create a service instance that uses the api-plan
service plan of SAP Signavio Process Insights. The api-plan service plan is available for the process-
insights-api service. You create this service instance in addition to the service instance you previously
created to connect your on-premise source system to SAP Signavio Process Insights using the standard
plan for the same process-insights-api service.
For information about creating this service instance, see Creating a Service Instance in the API Reference
Guide for SAP Signavio Process Insights.
2. In your SAP BTP subaccount, create a service key for the service instance that you created using the
api-plan for the process-insights-api service. This service key is required to generate the service
key details with the credentials needed to retrieve and consume the data from SAP Signavio Process
Insights. You later need these credentials to create connections in SAP Signavio Process Intelligence.
For information about creating the service key, see Creating a Service Key in the API Reference Guide for
SAP Signavio Process Insights.

 Tip

Copy the service key details from SAP BTP because you need these details later to create your
connections.

3. Create Connections for SAP Signavio Process Insights

In SAP Signavio Process Intelligence, create new connections to SAP Signavio Process Insights. Do this using
the following connector:

• Connection type: SAP Signavio


• Connector: SAP Signavio Process Insights

You can create a connection for the process landscape analysis and each value accelerator that you intend
to use. You can create individual connections for any or all the value accelerators listed under Scope of Value
Accelerators for Specific Processes in SAP Signavio Process Intelligence [page 24].

For information about how to create a connector, see Creating a Connection in the SAP Signavio Process
Intelligence User Guide.

Getting Started Guide for the Plug and Gain Approach


44 PUBLIC Onboarding
For information about the SAP Signavio Process Insights connector and the credentials to be used, see
Connector - SAP Signavio Process Insights.

4. Prepare Access for Delivery Team at SAP

To get things set up, you must grant the plug and gain delivery team at SAP access so they can set up things for
you in your workspace:

Allow the plug and gain delivery team at SAP to access SAP Signavio Process Intelligence.

• In SAP Signavio Process Intelligence, invite the plug and gain delivery team as a new user by inviting the
e-mail address [email protected] to the relevant workspace. This user
must be assigned an Enterprise Plus license, be a workspace administrator, and have the ETL - Superuser
Role feature set.
For more information about inviting a user, see Create accounts in the SAP Signavio Process Manager
Workspace Admin Guide.
• In SAP Signavio Process Insights, set up a named user that can be used by the plug and gain delivery team.
This user must be assigned all roles assigned to the default role collection SAP Signavio Process Insights
Administrator that’s created when you use the booster to prepare your account for SAP BTP. You must
also ensure that this user has access to the data for all systems for which you want your data to be loaded.
See also the following information in the Administration Guide for SAP Signavio Process Insights:
Setting Up User Access to the Application
Configuring System Access

5a. Set Up Process Landscape Analysis

To get the process landscape analysis set up, you must request support from the plug and gain delivery team at
SAP. To do this, simply open a support ticket for the plug and gain delivery team at SAP to submit the delivery
request:

 Note

You can install the relevant value accelerators for specific processes on your own or with support. We
recommend installing them with support from the plug and gain delivery team at SAP as part of this
request.

1. Go to SAP Note 3529579 and download the file provided. The file contains the form with the details for
the delivery request. You must complete this form to prepare the information for the plug and gain delivery
team.
2. Go to SAP Support Portal and, following the information provided to get support, open a support ticket
under component BPI-SIG-PAG, with the title Plug Request. Attach your completed delivery request form
to this ticket.

The plug and gain delivery team completes the next steps to set up everything in your SAP Signavio workspace.

For information about everything that's potentially created in your SAP Signavio workspace during these steps,
see What's Created by SAP [page 51]. Exactly what's created in your workspace is based on the scope of the
value accelerators that you request from the delivery team.

Getting Started Guide for the Plug and Gain Approach


Onboarding PUBLIC 45
When the plug and gain delivery team at SAP has completed the required steps, you're notified of completion.
You're also requested to add users to an SAP Plug and Gain user group created by the plug and gain delivery
team (see also step 6 Manage Users and User Groups).

5b. Set Up Value Accelerators for Specific Processes

If you choose to install the value accelerators for specific processes on your own without support from the
delivery team, follow the instructions in SAP Note 3496399 (composite note).

6. Manage Users and User Groups

In SAP Signavio Process Manager, manage the relevant users and user groups.

• Add the requested users to the SAP Plug and Gain user group. (The details of these users are also indicated
in the delivery request form provided in SAP Note 3529579 , also referred to previously.)
• Create and maintain the user groups that you want to use to allow your users work with your process
landscape analysis and the new value accelerators for specific processes.

Once your user groups are maintained, your users can start to analyze the data for your process landscape
analysis using the features of SAP Signavio Process Intelligence. For more information, see Getting Started
[page 62].

7.1 Connector - SAP Signavio Process Insights

Learn about the required credentials for establishing a connection between SAP Signavio Process Insights and
SAP Signavio Process Intelligence.

Stage Released

Technology Behind cdata.jdbc:odata.jar

Version 22.0.8370.0

Overview

Connects to SAP Signavio Process Insights.

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46 PUBLIC Onboarding
OAuth Authentication

Credential Description

OAuth Client Id The OAuth Client Id used to authenticate to SAP Signavio


Process Insights. This corresponds to the uaa.clientid
from the service key for the service instance in your SAP
BTP subaccount.

For more information, see Getting Your Service Key Details


[page 50].

OAuth Client Secret The OAuth Client Secret used to authenticate the OAuth Cli-
ent Id. This corresponds to the uaa.clientsecret from
the service key.

Service Root For information about completing this field, see Service Root
with Region Information [page 48].

OAuth Access Token Url The OAuth Access Token Url is used to retrieve the access
token. This corresponds to the uaa.url from the service
key.

 Note
The suffix /oauth/token must be added.

So the final format of the URL should be: <uaa.url from


service key>/oauth/token.

Target Currency All monetary values from the extracted data are converted
to the target currency specified here. The target currency
specified here must be a currency that is available in SAP
Signavio Process Insights, for example, USD, EUR, or GBP.

 Note
We do not recommend changing the target currency
after data has already been loaded because this might
result in inconsistent values.

Currencies are converted based on the conversion rates


from the SAP Market Rates Management, Internal Plan.
Monetary values for documents and items are converted
from their original currency into the target currency you se-
lect. Conversion is based on the latest available conversion
rate and is independent of the posting date of a document.
SAP Signavio Process Insights requests the latest conver-
sion rates from SAP Market Rates Management, internal
plan on a daily basis.

For more information, see the SAP Market Rates


Management, internal plan documentation on SAP Help Por-
tal.

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Onboarding PUBLIC 47
7.1.1 Service Root with Region Information

Learn how to complete the Service Root field for the SAP Signavio Process Insights connector.

In the Service Root field, enter the URL in the format <root-URL>/api/<service>/<v1>/, where you can
find the information for <root-URL> in the following table.

 Note

The root URLs for eu10 and eu20 need to be handled differently to the root URLs for other region IDs.

Infrastructure Provider Region Region ID Root URL

Amazon Web Services Australia (Sydney) ap10 https://bpi-plug-


and-
gain.cfapps.ap10.ha
na.ondemand.com

Amazon Web Services Canada (Montreal) ca10 https://bpi-plug-


and-
gain.cfapps.ca10.ha
na.ondemand.com

Amazon Web Services Europe (Frankfurt) eu10 https://bpi-plug-


and-
gain.cfapps.eu10-004
.hana.ondemand.com

Amazon Web Services Europe (Frankfurt) eu11 https://bpi-plug-


and-
gain.cfapps.eu11.ha
na.ondemand.com

Amazon Web Services Japan (Tokyo) jp10 https://bpi-plug-


and-
gain.cfapps.jp10.ha
na.ondemand.com

Amazon Web Services U.S. East (VA) us10 https://bpi-plug-


and-
gain.cfapps.us10.ha
na.ondemand.com

Amazon Web Services Asia Pacific (Singapore) ap11 https://bpi-plug-


and-
gain.cfapps.ap11.ha
na.ondemand.com

Amazon Web Services Asia Pacific (Seoul) ap12 https://bpi-plug-


and-
gain.cfapps.ap12.ha
na.ondemand.com

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48 PUBLIC Onboarding
Infrastructure Provider Region Region ID Root URL

Microsoft Azure Europe (Netherlands) eu20


https://bpi-plug-
and-
gain.cfapps.eu20.ha
na.ondemand.com/
or

https://bpi-plug-
and-
gain-001.cfapps.eu20
-001.hana.ondemand.c
om

 Note
Please check the
uaa.url field in your
service key to confirm
the region information
that applies in your case.

Microsoft Azure U.S. West (WA) us20 https://bpi-plug-


and-
gain.cfapps.us20.ha
na.ondemand.com

<service> specifies which data (process flows and performance indicators) you want to extract from SAP
Signavio Process Insights. The supported services are described in the following table.

Service Description

EventLogsService This service is relevant for the entry point for process land-
scape analysis.

Finance_I2CService This service is relevant for the Value Accelerator for Analysis
of Invoice to Cash [page 29].

Finance_I2PService This service is relevant for the Value Accelerator for Analysis
of Invoice to Pay [page 31].

ManufacturingService This service is relevant for the Value Accelerator for Analysis
of Plan to Fulfill [page 35].

AssetManagementService This service is relevant for the Value Accelerator for Analysis
of Acquire to Decommission [page 27].

SourcingAndProcurementService This service is relevant for the Value Accelerator for Analysis
of Source to Pay [page 39].

SalesService This service is relevant for the Value Accelerator for Analysis
of Lead to Cash [page 33].

RecordToReportService This service is relevant for the Value Accelerator for Analysis
of Record to Report Processes (Financial Closing) [page 37].

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Onboarding PUBLIC 49
7.1.2 Getting Your Service Key Details

Get the service key information required to set up the connection between SAP Signavio Process Intelligence
and SAP Signavio Process Insights. You will find your service key details in SAP BTP.

Prerequisites

• The SAP Signavio Process Insights tenant has already been set up and has data available that you want to
send to SAP Signavio Process Intelligence.
• A service instance has been created with the api-plan service plan. This is the same plan used for the
analytical API of SAP Signavio Process Insights.
• Your SAP BTP user has the Subaccount Administrator role collection for the subaccount in which the
service instance was created.
You can see whether you have this authorization in the SAP BTP cockpit by navigating to the subaccount
and choosing Users. If you don't have this role collection, a subaccount administrator can assign it to you.
See Add Members to Your Subaccount.
• Your user has the Org Manager role in your organization.
You can see whether you have this authorization in the SAP BTP cockpit by navigating to the subaccount
and choosing Cloud Foundry Org Members . If you don't have this role, an org manager can assign it
to you. See Add Org Members Using the Cockpit.
• Your user has the Space Developer role in the space created by the booster.
You can see whether you have this role in the SAP BTP cockpit by navigating to the subaccount, choosing
Cloud Foundry Spaces , opening the relevant space, and choosing Space Members. If you haven't yet
been added to the space, a space manager can add you as a member and assign the Space Developer role.

Context

When a service instance is created in your subaccount for SAP Signavio Process Insights using the api-plan
service plan, a service key is also created for that service instance in the SAP BTP cockpit.

The service key contains the following parameters that are required to connect your SAP Signavio Process
Intelligence system to your SAP Signavio Process Insights tenant:

• uaa.clientid and uaa.clientsecret: Client ID and client secret used to authenticate to SAP Signavio
Process Insights. Enter the uaa.clientid value into the OAuth Client Id field in the SAP Signavio Process
Insights connector and the uaa.clientsecret value into the OAuth Client Secret field.
• uaa.url: Token endpoint to generate the authorization token. Enter this value into the OAuth Access Token
Url field in the SAP Signavio Process Insights connector.

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50 PUBLIC Onboarding
Procedure

1. In the SAP BTP cockpit, navigate to your subaccount and choose Instances and Subscriptions.
2. Under Instances, select the service instance for SAP Signavio Process Insights that was created using the
api-plan service plan.
3. Under Service Keys, choose the link for the key that was created for the service instance.
4. Copy or download the JSON so that you have the details available when setting up the the SAP Signavio
Process Insights connector.

Next Steps

Now that you have the service keys details, you can use them as you create the connection to SAP Signavio
Process Insights. For more information about creating this connection, see Connector - SAP Signavio Process
Insights [page 46].

For general information about how to create a connector, see Creating a Connection in the SAP Signavio
Process Intelligence User Guide.

7.2 What's Created by SAP

Understand what's created in your SAP Signavio workspace by the plug and gain delivery team at SAP after
your delivery request has been processed.

SAP Signavio Process Intelligence


The following is created for you in SAP Signavio Process Intelligence for the process landscape analysis:

• Source data: Each combination of process and process data pipeline is connected to a unique set of
source data. The source data contains a table for the process variant data or the performance indicator
data from SAP Signavio Process Insights.
• Process data pipeline (for the process landscape analysis): 1 process data pipeline is created for the
process landscape analysis. This process data pipeline is connected to all source data previously indicated
and to a dedicated process with the investigation for the process landscape analysis. It provides the data
that's displayed in the process landscape analysis in SAP Signavio Process Collaboration Hub (such as
best-run scores, completion rates, completion scores, and number of cases).
• Process data pipelines (for process flow variants): Up to 90 process data pipelines are created, where
there's 1 process data pipeline for each process variant for which data was loaded from your SAP Signavio
Process Insights tenant. The naming convention used is as follows:
[Plug and Gain] <performance indicator ID>
• Processes: Each process data pipeline is connected to a process and source data, both of which are unique
to each process data pipeline. The naming convention used is as follows:
[Plug and Gain] <performance indicator ID> <process variant name>
• Investigations: Each process contains 3–4 investigations:

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Onboarding PUBLIC 51
• 01. Process Execution
• 02. Process Variant Analysis
• 03. Transaction Code Analysis (only available when transaction code information is available for the
process)
• 99. Process Quantity Structure

The following is created for you in SAP Signavio Process Intelligence for every value accelerator that you plan
to use:

• Source data: Each combination of process and process data pipeline is connected to a unique set of
source data. The source data contains a table for the process variant data or the performance indicator
data from SAP Signavio Process Insights.
• Process data pipeline: 1 process data pipeline for the process for which data was loaded from your SAP
Signavio Process Insights tenant. The naming convention used is as follows:
[Plug and Gain] - <process>, such as [Plug and Gain] - Source to Pay
• Process: The process data pipeline is connected to a process and source data, both of which are unique to
each process data pipeline. The naming convention used is as follows:
[Plug and Gain] - <process>, such as [Plug and Gain] - Source to Pay
• Dashboards: Each process contains up to 8 dashboards. For a complete list, see Dashboards for Value
Accelerators [page 53].

SAP Signavio Process Manager


The following is created for you in SAP Signavio Process Manager:

• Process models: 92 process models are set up by importing an SAP Signavio archive (SGX) file that
contains the following:
• All process models: 1 for the process landscape analysis and more for each value accelerator (number
varies between processes)
• The logic of the process landscape analysis
• Links to the SAP Signavio Process Insights tenant and the investigations
• Attributes: The following three custom attributes are also created based on the SGX file imported:
• SAP Signavio Process Intelligence
• SAP Signavio Process Insights
• Reference Process
• User group: The SAP Plug and Gain user group is created with manager access to the process landscape
analysis in SAP Signavio Process Manager as well as to the processes and process data pipelines in SAP
Signavio Process Intelligence.

SAP Signavio Process Collaboration Hub


The folder with the process models is published to SAP Signavio Process Collaboration Hub from SAP Signavio
Process Manager.

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52 PUBLIC Onboarding
7.2.1 Dashboards for Value Accelerators

Get to know the scope of preconfigured dashboards that come with each value accelerator for specific
processes as part of the plug and gain approach.

The following table lists the dashboards available with each of the value accelerators:

Accelerator Analysis Objective Description

Acquire to Decommission (SAP S/ Optimize your maintenance order proc- Provides a high-level overview of an Ac-
4HANA and SAP ECC) essing quire to Decommission (A2D) process.
It assesses to which extent, for which
use cases, and how maintenance or-
ders are used. It evaluates the adher-
ence to preventive and corrective main-
tenance orders in terms of planned vs.
actual dates. You can use these insights
to identify the root causes for improving
your maintenance efficiency.

Improve financial performance Analyzes the improvement of the finan-


cial performance and how it's impact-
ing the maintenance order processing
cycle. Provides plan/actual deviations
to assess the impact of open commit-
ments on your maintenance orders. You
can use these insights to identify pat-
terns for the settlement of maintenance
orders along the A2D process.

Optimize your status change usage Focuses on the impact of system and
user status changes on your main-
tenance order process performance.
Identifies change patterns in the proc-
ess execution of preventive and cor-
rective maintenance. Helps to under-
stand process conformance, the impact
of process execution on performance,
process variants, operational efficiency,
and user status.

Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

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Onboarding PUBLIC 53
Accelerator Analysis Objective Description

Harmonize your process Measures the degree of process har-


monization based on process flow var-
iants used. Analyzes how many alter-
native activities are used to perform
the same process step. This leads to
lower change management effort and
increased efficiency by deriving to-be
harmonized process execution.

Invoice to Cash (SAP S/4HANA and Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
SAP ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

Harmonize your process Measures the degree of process har-


monization based on process flow var-
iants used. Analyzes how many alter-
native activities are used to perform
the same process step. This leads to
lower change management effort and
increased efficiency by deriving to-be
harmonized process execution.

Improve customer master data quality Provides an overview of which custom-


ers are used most frequently. Focuses
on the improvement potential along
the customer master data maintenance
process. Prepares for the business part-
ner migration as part of the SAP S/
4HANA transformation by cleaning up
outdated master data and fixing master
data issues.

Improve Days Sales Outstanding (DSO) Analyzes the extent to which late pay-
ments are impacting financial perform-
ance (DSO). It helps to identify organi-
zational units and/or customers partic-
ularly affected by late payments. You
can use these insights to understand
root causes for late payments and de-
rive improvement measures.

Improve operational efficiency Analyzes the impact of manual changes


on your financial and process perform-
ance. It helps to identify change pat-
terns (frequent changes to automat-
ically created documents, repeated
changes to the same field etc.). Uncov-
ers changes to values, which should
have been derived from customer mas-
ter data and shows how to improve cus-
tomer master data quality.

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54 PUBLIC Onboarding
Accelerator Analysis Objective Description

Increase automation along the invoice- Provides a measurement of the degree


to-cash process of automation and efficiency along the
Invoice to Cash (ITC) process. It helps
to identify the biggest levers for improv-
ing automation. You can use these in-
sights to derive measures to increase
process automation.

Optimize your payment term usage Focuses on the impact of payment


terms on DSO. It helps to identify com-
pliance and/or master data issues by
analyzing (unfavorable) payment term
changes. You can use these insights
to derive improvement measures such
as renegotiation of payment terms with
your customers.

Invoice to Pay (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

Harmonize your process Measures the degree of process har-


monization based on process flow var-
iants used. Analyzes how many alter-
native activities are used to perform
the same process step. This leads to
lower change management effort and
increased efficiency by deriving to-be
harmonized process execution.

Improve customer master data quality Provides an overview of which custom-


ers are used most frequently. Focuses
on the improvement potential along
the supplier master data maintenance
process. Prepares for the business part-
ner migration as part of the SAP S/
4HANA transformation by cleaning up
outdated master data and fixing master
data issues.

Improve on-time payment performance Analyzes the extent to which early pay-
ments are impacting financial perform-
ance (DPO). It helps to identify the risk
of damaging your supplier relationships
by late payments. You can use these in-
sights to derive measures for improving
your on-time payment performance.

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Onboarding PUBLIC 55
Accelerator Analysis Objective Description

Improve operational efficiency Analyzes the impact of manual changes


on your financial and process perform-
ance. It helps to identify change pat-
terns (frequent changes to automat-
ically created documents, repeated
changes to the same field etc.). Uncov-
ers changes to values, which should
have been derived from customer mas-
ter data and shows how to improve sup-
plier master data quality.

Improve our discount usage Analyzes the financial impact of cash


discount usage. It helps to identify root
causes for missed cash discount. You
can use these insights to evaluate cash
discount usage by company code and
supplier.

Optimize your payment term usage Focuses on the impact of payment


terms on the cash conversion cycle. It
helps to understand for which suppli-
ers it might be worth it to renegotiate
payment terms. You can use these in-
sights to detect patterns for (unfavora-
ble) changes in payment terms along
the Invoice to Pay (ITP) process.

Lead to Cash (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

Avoid process delays Provides an overview on goods issue


and billing deviations. Analyzes the im-
pact of process delays on your busi-
ness. You can use these insights to de-
rive actions that could be taken to re-
duce deviations from planned goods is-
sue date and billing date.

Harmonize your process Measures the degree of process har-


monization based on process flow var-
iants used. Analyzes how many alter-
native activities are used to perform
the same process step. This leads to
lower change management effort and
increased efficiency by deriving to-be
harmonized process execution.

Getting Started Guide for the Plug and Gain Approach


56 PUBLIC Onboarding
Accelerator Analysis Objective Description

Improve customer master data quality Provides an overview of which custom-


ers are used most frequently. Focuses
on the improvement potential along
the customer master data maintenance
process. Prepares for the business part-
ner migration as part of the SAP S/
4HANA transformation by cleaning up
outdated master data and fixing master
data issues.

Improve operational efficiency Analyzes the impact of manual changes


on your financial and process perform-
ance. It helps to identify change pat-
terns (frequent changes to automat-
ically created documents, repeated
changes to the same field etc.). Uncov-
ers changes to values which should
have been derived from customer mas-
ter data and shows how to improve sup-
plier master data quality.

Optimize your sales order processing Provides an overview of sales order


volume and parameters that impact
sales order processing. Analyzes rejec-
tion reasons for sales orders to prevent
cancellations. Uncovers delivered sales
order items despite credit blocks and
focuses on how to improve credit check
performance.

Plan to Fulfill (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

Harmonize your process Measures the degree of process har-


monization based on process flow var-
iants used. Analyzes how many alter-
native activities are used to perform
the same process step. This leads to
lower change management effort and
increased efficiency by deriving to-be
harmonized process execution.

Reduce quantity deviations Provides an overview of a company’s


delivery reliability in relation to the ful-
fillment of target quantity delivered. As-
sesses the impact of under- and over-
deliveries on your business. It helps to
understand actions that could be taken
to reduce the impact of quantity devia-
tions.

Getting Started Guide for the Plug and Gain Approach


Onboarding PUBLIC 57
Accelerator Analysis Objective Description

Reduce time deviations Provides an overview of whether your


company finishes production early or
late and evaluates your on-time delivery
performance. Assesses the impact of
early and late finish of production on
your business. It helps to understand
actions that could be taken to reduce
the impact of deviations of delivery date
from scheduled delivery date.

Improve your inspection lot handling Provides a comprehensive overview of


inspection lot handling within your or-
ganization. Understand the usage of
inspection lots, to which extend they
are automated, and if quantity devia-
tions occur. Analyze your usage deci-
sions, specifically the share of rejected
and accepted inspection lots, and the
related decision codes. Get visibility
about goods movements after comple-
tion of inspection and investigate cases
that might require special attention. As-
sess planning accuracy of inspection lot
processing and the potential impact on
delivery performance.

Record to Report (SAP S/4HANA and Optimize your closing process This dashboard analyzes the scope and
SAP ECC) sequence of closing activities. It helps
you to identify long running closing ac-
tivities and bottlenecks along the clos-
ing process. You can use these insights
to detect areas of improvement along
automation and standardization proc-
ess metrics.

Source to Pay (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

Evaluate your supplier delivery reliabil- Provides an overview of whether your


ity suppliers deliver early or late and eval-
uate your supplier's delivery reliability.
Assesses the impact of early, late and
overdue deliveries on your business. It
helps to understand actions that could
be taken to reduce the impact of unreli-
able deliveries.

Getting Started Guide for the Plug and Gain Approach


58 PUBLIC Onboarding
Accelerator Analysis Objective Description

Harmonize your process Measures the degree of process harmo-


nization based on process flow variants
used. Provides insights into harmoniza-
tion across specific purchasing scenar-
ios, like Purchase Requisition and Con-
firmation Control. Analyzes how many
alternative activities are used to per-
form the same process step. This leads
to lower change management effort
and increased efficiency by deriving to-
be harmonized process execution.

Improve material and supplier data Provides an overview of which materials


quality and suppliers are used most frequently.
Focuses on the improvement potential
along the materials and supplier data
maintenance process. Prepares for the
business partner migration as part of
the SAP S/4HANA transformation by
cleaning up outdated master data and
fixing master data issues.

Improve operational efficiency Analyzes the impact of manual changes


on your financial and process perform-
ance. It helps to identify change pat-
terns (frequent changes to automat-
ically created documents, repeated
changes to the same field etc.). Uncov-
ers changes to values which should
have been derived from customer mas-
ter data and shows how to improve sup-
plier master data quality.

Improve your three-way-match rate Provides an overview of the three-way-


match rate of your suppliers. The three-
way-match-rate is a control indicator
that measures if quantities and prices
in the delivery and invoice correspond
to the initial purchase order. Evaluates
the impact of deviations from the three-
way-match and derive actions. It helps
to reduce effort for corrections by im-
proving the three-way-match rate.

Getting Started Guide for the Plug and Gain Approach


Onboarding PUBLIC 59
Accelerator Analysis Objective Description

Improve your inspection lot handling Provides a comprehensive overview of


inspection lot handling within your or-
ganization. Understand the usage of
inspection lots, to which extend they
are automated, and if quantity devia-
tions occur. Analyze your usage deci-
sions, specifically the share of rejected
and accepted inspection lots, and the
related decision codes. Get visibility
about goods movements after comple-
tion of inspection and investigate cases
that might require special attention. As-
sess planning accuracy of inspection lot
processing and the potential impact on
delivery performance.

Cross-System Source to Pay (SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
Score velops over time. Detects which activi-
Ariba and SAP ERP)
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.

Evaluate your supplier delivery reliabil- Provides an overview of whether your


ity suppliers deliver early or late and eval-
uate your supplier's delivery reliability.
Assesses the impact of early, late, and
overdue deliveries on your business. It
helps to understand actions that could
be taken to reduce the impact of unreli-
able deliveries.

Harmonize your process Measures the degree of process harmo-


nization based on process flow variants
used. Provides insights into harmoniza-
tion across specific purchasing scenar-
ios, like Purchase Requisition and Con-
firmation Control. Analyzes how many
alternative activities are used to per-
form the same process step. This leads
to lower change management effort
and increased efficiency by deriving to-
be harmonized process execution.

Getting Started Guide for the Plug and Gain Approach


60 PUBLIC Onboarding
Accelerator Analysis Objective Description

Improve automation across SAP ERP Provides an overview of the different


and SAP Ariba automation rates to understand what
analysis will be most important. Brings
transparency on the level of automation
in creating PR (purchase requisition)
items, converting PR items to PO (pur-
chase order) items as well as creating
PO items without PR in both SAP Ariba
and ERP systems. It helps to detect
problems in automation and to detect
root causes.

Improve material and supplier data Provides an overview of which materials


quality and suppliers are used most frequently.
Focuses on the improvement potential
along the materials and supplier data
maintenance process. Prepares for the
business partner migration as part of
the SAP S/4HANA transformation by
cleaning up outdated master data and
fixing master data issues.

Improve operational efficiency Analyzes the impact of manual changes


on your financial and process perform-
ance. It helps to identify change pat-
terns (frequent changes to automat-
ically created documents, repeated
changes to the same field etc.). Uncov-
ers changes to values which should
have been derived from customer mas-
ter data and shows how to improve sup-
plier master data quality.

Improve your three-way-match rate Provides an overview of the three-way-


match rate of your suppliers. The three-
way-match-rate is a control indicator
that measures if quantities and prices
in the delivery and invoice correspond
to the initial purchase order. Evaluates
the impact of deviations from the three-
way-match and derive actions. It helps
to reduce effort for corrections by im-
proving the three-way-match rate.

Getting Started Guide for the Plug and Gain Approach


Onboarding PUBLIC 61
8 Getting Started

Understand how business users can get started once the technical steps to set things up for the plug and gain
approach have been completed.

Once things are up and running, you're ready to get started with your analysis. To help you get started, you can
start by checking out blogs relating to the plug and gain approach on SAP Community, such as the following
blogs:

• plug and gain 101: #1 What is a Best-Run Score?


• plug and gain 101: #2 What is a Transaction Score? And what is a Completion Score?
• plug and gain 101: #3 What is the Process House?

You can also download this Getting Started Guide for business users to understand more about the plug and
gain approach and how you can get started.

Getting Started Guide for the Plug and Gain Approach


62 PUBLIC Getting Started
9 Data Protection and Privacy

Using the plug and gain approach and its value accelerators combines the capabilities of SAP Signavio Process
Insights and SAP Signavio Process Intelligence. As a result, the data protection and privacy policies of both
solutions apply together.

We recommend reviewing the guidelines of both solutions to familiarize yourself with your responsibilities. This
will help ensure that you are informed about the data protection and privacy mechanisms in place.

• SAP Signavio Process Insights: Data Protection and Privacy


• SAP Signavio Process Intelligence: Data Protection and Privacy

However, note the following information on personal data specific to the plug and gain approach.

Personal Data in Performance Indicators in SAP Signavio Process Insights

The SAP Signavio Process Insights solution can potentially store and process personal data, such as customer,
supplier, and user identifiers collected for some performance indicators that it receives from your source
system. This data is transferred to SAP Signavio Process Intelligence as part of the plug and gain approach.

For a list of performance indicators potentially containing personal data, see Personal Data in Performance
Indicators in the Reference Guide for Business Content in SAP Signavio Process Insights.

Pseudonymization of Personal Data in Event Logs in SAP Signavio Process


Intelligence

If personal data is extracted from SAP Signavio Process Insights, you can choose to pseudonymize it for your
process analysis.

Pseudonymization is applied during the extraction before the data reaches SAP Signavio Process Intelligence.
For more information, see Pseudonymize Data in the SAP Signavio Process Intelligence User Guide.

Getting Started Guide for the Plug and Gain Approach


Data Protection and Privacy PUBLIC 63
10 Troubleshooting

Get help resolving issues getting started with the plug and gain approach.

Data extraction failed due to missing authorizations

Symptom In SAP Signavio Process Intelligence, you're trying to run a transformation and load of data
from SAP Signavio Process Insights and you get the following error:

Error: ExtractionJob failed

| source-system: SAP_PROCESS_INSIGHTS

| cause:

[403001] Not authorized to send event 'READ' to...

Root cause The issue is caused by missing authorizations in your service key. New authorizations for
lines of business were added to the api-plan service plan after you created your service
instance. Existing service instances created before new authorizations are added don't have
the new authorizations automatically.

For example, authorizations for the lines of business LOB_AM and LOB_SERVICE were added
to the api-plan service plan in May 2024. If you created your service instance before May
2024, these authorizations are missing.

Getting Started Guide for the Plug and Gain Approach


64 PUBLIC Troubleshooting
Suggested action Create both a new service instance and service key to use for your plug and gain connection.
(Creating a new service key only is not sufficient.)

 Note
If you're using the existing service instance for other use cases, such as integration with
SAP Analytics Cloud, you can also keep the existing service instance.

1. In SAP Business Technology Platform (SAP BTP), create a new service instance.
To create a new service instance, follow the steps outlined under Creating a Service
Instance in the API Reference Guide for SAP Signavio Process Insights.

 Note
You probably don't need step 1, because the entitlement for the api-plan service
plan is already added.

2. In SAP BTP, create a new service key.


After you've created your new service instance using the api-plan service plan, create
a new service key as outlined under Creating a Service Key in the API Reference Guide
for SAP Signavio Process Insights. This new service key then includes the latest permis-
sions.
3. In SAP Signavio Process Intelligence, update your connection.
Update the connection that you previously created for SAP Signavio Process Insights
by navigating to the connection created for the relevant value accelerator for which the
error occurred and update the information in the following fields based on the latest
service key details:
• OAuth Client Id
• OAuth Client Secret
• OAuth Access Token Url

 Note
This value for this OAuth Access Token Url is probably unchanged.

See also Editing and Deleting Connections in the SAP Signavio Process Intelligence User
Guide.

Getting Started Guide for the Plug and Gain Approach


Troubleshooting PUBLIC 65
11 Document History

This section provides an overview of the changes made in each version of this document since August 2024.

Date Comment

2024-11-22 Updated information under Onboarding [page 43]:

• Added an image to make onboarding steps clearer at a


glance
• Restructured information and added details to make
clearer who needs to complete which onboarding steps

Removed references to the term SAP Process Landscape


Analysis to prevent confusion

2024-11-11 Updated information under Onboarding [page 43]:

• Removed details about information previously to be


shared with SAP and replaced with new step to create a
support ticket
• Replaced references to technical consultant at SAP with
plug and gain delivery team at SAP to avoid confusion
• Changed the reference to the role collection to be as-
signed to the named user in SAP Signavio Process
Insights to SAP Signavio Process Insights Administra-
tor (from SAP Signavio Process Insights User previ-
ously)

Getting Started Guide for the Plug and Gain Approach


66 PUBLIC Document History
Date Comment

2024-11-06 Added information under Getting Your Service Key Details


[page 50]:

• Added this new section with information about how to


get the service key details needed to create a connec-
tion

Added information under Service Root with Region Informa-


tion [page 48]:

• Added this new section with information about how to


complete the Service Root field in the connector

Added information under Troubleshooting [page 64]:

• Added this new section to provide details and sug-


gested action to help resolve issues

Updated information under Prerequisites [page 7]:

• Updated the version of the ST-A/PI plug-in required to


ST-A/PI 01V SP03, to align with the latest minimum ver-
sion recommended for SAP Signavio Process Insights

Corrected some information under Onboarding [page 43]:

• Corrected the email address to be added as a new


user in the relevant workspace to signavio-plug-
[email protected]

2024-09-09 Corrected the information under Scope of Business Content


in Process Landscape Analysis [page 8], where the list of
process flow variants was incomplete

2024-08-27 Updated the information under Scope of Performance Indi-


cators in Value Accelerators [page 21]:

• Changed the name of performance indicator


KFFI001201 from Schedule Manager: Runtimes and
Status to Overview of financial closing activities and their
run times based on renaming in SAP Signavio Process
Insights

2024-08-22 Updated the information under Connector - SAP Signavio


Process Insights:

• Added a link to more details on specifying the region ID


in the service root URL

Getting Started Guide for the Plug and Gain Approach


Document History PUBLIC 67
Date Comment

2024-08-19 Updated the information under Connector - SAP Signavio


Process Insights:

• Corrected the service root URL to https://bpi-


plug-and-
gain.cfapps.<region_ID>.hana.ondemand.com/
api/<service>/v1/
• Updated the value accelerator link for Manufacturing-
Service
• Updated the connector stage to Released

Getting Started Guide for the Plug and Gain Approach


68 PUBLIC Document History
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Getting Started Guide for the Plug and Gain Approach


Important Disclaimers and Legal Information PUBLIC 69
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THE BEST RUN

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