Getting Started Guide For The Plug and Gain Approach
Getting Started Guide For The Plug and Gain Approach
3 Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
6 Scope of Value Accelerators for Specific Processes in SAP Signavio Process Intelligence
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
6.6 Value Accelerator for Analysis of Record to Report Processes (Financial Closing). . . . . . . . . . . . . . . 37
6.8 Value Accelerator for Cross-System Analysis of Source to Pay Across SAP Ariba and SAP ERP
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Onboarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
8 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
10 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
11 Document History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
This guide provides information about getting things set up for the plug and gain approach. The information is
intended for customers, technical consultants, and other interested parties within SAP.
Understand what the plug and gain approach is and how the value accelerators for the plug and gain approach
can help you.
Introduction
The plug and gain approach offers an accelerated approach to business transformation and continuous
improvement. It combines the strengths of SAP Signavio Process Transformation Suite to provide you with
a predefined starting point for transformation and continuous improvement projects based on data from SAP
ERP Central Component (SAP ECC), SAP S/4HANA, or SAP Ariba. Using the plug and gain approach therefore
lets you combine the capabilities of SAP Signavio Process Insights and SAP Signavio Process Intelligence. You
benefit from being able to get fast data insights from SAP Signavio Process Insights and then combine these
with the flexibility offered by the features of SAP Signavio Process Intelligence.
The plug and gain approach lets you load data from SAP Signavio Process Insights to SAP Signavio Process
Intelligence quickly and easily. It also allows you to do a deep-dive analysis on process performance and
how your processes are actually run. This reduces the time needed to prepare for your transformation and
continuous improvement projects significantly, by supporting the process to prepare and deploy faster and
promote continuous process improvement. Typical use cases include the following:
• To help reduce the complexity and cost of SAP S/4HANA transformation projects
• To address challenges arising from mergers and acquisitions, resulting in distributed system landscapes
and limited process harmonization
• To handle the challenge of ERP systems that have grown historically with custom development, and
obsolete configuration settings and data
• To avoid costly process mining projects that require a lot of setup time before processes can be improved
With the plug and gain approach, you can expect the following outcomes and deliverables:
The process landscape analysis is always based on the latest data set available only and not on older
data.
The process landscape analysis provides an overview of an organization's end-to-end process landscape.
You can start by analyzing your organization's process landscape by looking at the best-run scores for your
core SAP processes (level 1). If you navigate down one level in the process landscape analysis, there's a
modular process view with all other out-of-the-box content and analyses (level 2). Process models with
color codes highlight the steps that contribute to effective process execution (level 3).
• Best-run score: a score that quantifies the effectiveness of your process execution
If there are multiple ways to accomplish a process step, some options are more favorable than others,
such as automated or standard (as opposed to custom) process steps. The most favorable options are
considered the best-run processes. The best-run score is calculated based on the number of completed
cases that involve steps that are considered to follow the best-run process.
• Internal benchmarking: comparison of process performance across systems or company codes
Available based on data from SAP Signavio Process Insights, internal benchmarking lets you compare
process performance based on company codes, document types, and more.
• Process execution analysis: analysis of process variants to reveal actual processes
This analysis in SAP Signavio Process Intelligence allows you to compare a modeled process and the actual
steps that your organization is taking. It allows you to understand key process metrics by process variant
and generate process diagrams from within SAP Signavio Process Intelligence based on the the actual
processes followed.
• Transaction code analysis: analysis of the usage of both standard SAP transactions and custom
transactions
As you strive for standardization, this overview helps you to understand how processes are executed
at user level and to identify where there is harmonization and standardization potential and where
harmonization effort should be planned.
These value accelerators allow you to analyze data from SAP Signavio Process Insights over long time
periods. They also integrate multiple performance indicators from SAP Signavio Process Insights to provide a
comprehensive view of processes. Each value accelerator focuses on two main aspects:
• Transformation
• Analyze and improve your best-run score:
Track how your best-run score evolves and identify opportunities for improvement.
• Harmonize your process:
Assess the current level of process harmonization in your organization and explore how to improve it.
• Improve your master data quality:
Evaluate the usage and quality of your master data and identify areas for improvement.
• Continuous improvement
• Perform domain-specific analyses to target process improvements, such as improving on-time
payment performance in invoice-to-cash processes or reducing quantity deviations in plan-to-fulfill
processes.
For an overview of the value accelerators available, see Scope of Value Accelerators for Specific Processes in
SAP Signavio Process Intelligence [page 24].
To ensure a smooth onboarding process, it's important that you understand all the requirements to be met
before you can use the plug and gain approach.
Note
You must have the standalone SAP Signavio Process Insights, base package.
Note
The ETL - Superuser Role feature set for process data management must be activated for users
who are setting up the connection and loading the data sets.
Note
Any SAP ERP or SAP Ariba source systems connected to SAP Signavio Process Insights that you use
for the plug and gain approach must be production systems. It's not possible to use system copies
because the nature and quality of data in these systems makes their data unsuitable.
Connecting an SAP Ariba source system is optional but this must be connected in addition to an SAP
ERP source system.
Other source systems, such as SAP EWM and SAP SRM, aren't supported.
• You must have version ST-A/PI 01V SP03 or higher of the ST-A/PI plug-in installed in your SAP ERP source
system. This version is required to ensure the content provided with plug and gain works as designed.
• You've set up the SAP Signavio workspace that you intend to use, which includes SAP Signavio Process
Intelligence, SAP Signavio Process Manager, and SAP Signavio Process Collaboration Hub.
Understand what process flows from SAP Signavio Process Insights are used in the process landscape analysis
in the plug and gain approach.
The following table indicates the scope of the process flows used in the process landscape analysis:
Process Flow
Process Flow ID Name (SAP Process Flow Var-
End-to-End Proc- (SAP Signavio Signavio Process iant (Plug and
ess/Industry Modular Process Process Insights) Insights) Gain) Best-Run Score
Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Outbound deliv- Yes
Fulfill item creation to ery processing
goods issue post- for sales orders
ing without classic
Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing for
goods issue post- orders without
ing charge without
classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Replenishment de- Yes
Fulfill item creation to livery processing
goods issue post- for stock transport
ing orders without
classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Supplier return de- Yes
Fulfill item creation to livery processing
goods issue post- without classic
ing Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000360 Outbound delivery Delivery process- Yes
Fulfill item creation to ing for subcon-
goods issue post- tracting without
ing classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing for
goods issue post- sales orders with
ing (transfer order) classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing for
goods issue post- orders without
ing (transfer order) charge with classic
Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Outbound delivery Yes
Fulfill item creation to processing without
goods issue post- order reference
ing (transfer order) and with classic
Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Replenishment de- Yes
Fulfill item creation to livery processing
goods issue post- for stock trans-
ing (transfer order) port orders with
classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Supplier return Yes
Fulfill item creation to delivery process-
goods issue post- ing with classic
ing (transfer order) Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000361 Outbound delivery Delivery process- Yes
Fulfill item creation to ing for subcon-
goods issue post- tracting with clas-
ing (transfer order) sic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for pur-
goods receipt chase orders with
posting classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for
goods receipt scheduling agree-
posting ments with classic
Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing with-
goods receipt out order refer-
posting ence with classic
Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for
goods receipt purchase orders
posting without classic
Warehouse Man-
agement
Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing for
goods receipt scheduling agree-
posting ments without
classic Warehouse
Management
Plan to Fulfill Deliver Product to KPLE000362 Inbound delivery Inbound delivery Yes
Fulfill item creation to processing without
goods receipt order reference
posting without classic
Warehouse Man-
agement
Plan to Fulfill Make to Inspect KPPP000160 Production order Make to stock (dis- Yes
creation to techni- crete manufactur-
cal completion ing)
Plan to Fulfill Make to Inspect KPPP000160 Production order Make to order (dis- Yes
creation to techni- crete manufactur-
cal completion ing)
Plan to Fulfill Make to Inspect KPPP000160 Production order Engineer to order Yes
creation to techni- (discrete manufac-
cal completion turing)
Plan to Fulfill Make to Inspect KPPP000260 Process order cre- Make to stock Yes
ation to technical (process manufac-
completion turing)
Plan to Fulfill Make to Inspect KPPP000260 Process order cre- Make to order Yes
ation to technical (process manufac-
completion turing)
Plan to Fulfill Make to Inspect KPPP000260 Process order cre- Engineer to order Yes
ation to technical (process manufac-
completion turing)
Source to Pay Procure to Receipt KPPURCH261 Purchase order Procurement for Yes
item creation stock materials
(without account with expected
assignment) to in- goods receipt
voice receipt crea-
tion
Source to Pay Procure to Receipt KPPURCH261 Purchase order Procurement for Yes
item creation text items (without
(without account material number
assignment) to in- and account as-
voice receipt crea- signment) with ex-
tion pected goods re-
ceipt
Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation cost center with-
(without GR) to FI- out expected
AP clearing goods receipt
Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation orders without ex-
(without GR) to FI- pected goods re-
AP clearing ceipt
Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation projects & net-
(without GR) to FI- works without ex-
AP clearing pected goods re-
ceipt
Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation individual custom-
(without GR) to FI- ers without ex-
AP clearing pected goods re-
ceipt
Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation assets without ex-
(without GR) to FI- pected goods re-
AP clearing ceipt
Source to Pay Procure to Receipt KPPURCH265 Purchase order Procurement for Yes
item creation other account as-
(without GR) to FI- signment catego-
AP clearing ries without ex-
pected goods re-
ceipt
Source to Pay Procure to Receipt KPPURCH266 Purchase order Purchase order Yes
item creation (sub- item creation (sub-
contracting) to in- contracting) to in-
voice receipt crea- voice receipt crea-
tion tion
Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation cost center with
(with account as- expected goods
signment) to in- receipt
voice receipt crea-
tion
Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation projects or net-
(with account as- works with ex-
signment) to in- pected goods re-
voice receipt crea- ceipt
tion
Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation orders with ex-
(with account as- pected goods re-
signment) to in- ceipt
voice receipt crea-
tion
Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation assets with ex-
(with account as- pected goods re-
signment) to in- ceipt
voice receipt crea-
tion
Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation individual cus-
(with account as- tomer with ex-
signment) to in- pected goods re-
voice receipt crea- ceipt
tion
Source to Pay Procure to Receipt KPPURCH268 Purchase order Procurement for Yes
item creation other account as-
(with account as- signment catego-
signment) to in- ries with expected
voice receipt crea- goods receipt
tion
Source to Pay Procure to Receipt KPPURCH560 Stock transport Intracompany re- Yes
order item crea- plenishment with-
tion (without deliv- out logistics exe-
ery) to GR cution
Source to Pay Procure to Receipt KPPURCH561 Stock transport Intracompany re- Yes
order item crea- plenishment with
tion (with delivery) logistics execution
to GR
Finance Invoice to cash KPSD000260 Sales billing docu- Cash collection for Yes
Lead to Cash ment creation to sales (invoices)
FI-AR clearing
Finance Invoice to cash KPSD000260 Sales billing docu- Cash collection Yes
Lead to Cash ment creation to for sales (debit
FI-AR clearing memos)
Finance Invoice to cash KPSD000260 Sales billing docu- Cash collection Yes
Lead to Cash ment creation to for sales (inter-
FI-AR clearing company invoices)
Lead to Cash Order to Fulfill KPSD000360 Sales order item Delivery-related Yes
creation to out- sales (to outbound
bound delivery delivery creation)
item creation
Lead to Cash Order to Fulfill KPSD000363 Third-party sales Third party sales No
order item crea- order item to sales
tion to sales in- invoice item crea-
voice item creation tion
Lead to Cash Order to Fulfill KPSD000364 Sales order item Sales order item No
(purchase to or- (purchase to or-
der) to sales in- der) to sales in-
voice item voice creation
Lead to Cash Order to Fulfill KPSD000365 Sales order item Sales order item Yes
(make to order) to (make to order) to
sales invoice item sales invoice crea-
tion
Finance Invoice to cash KPSD000367 Sales order item Sales order proc- Yes
Lead to Cash creation (order-re- essing with order-
lated billing) to FI- related billing
AR item clearing
Lead to Cash Request to Service KPSD000380 Returns order item Return order item Yes
creation to goods creation to goods
receipt posting receipt posting
Finance Invoice to cash KPSD000460 Debit memo re- Debit memo re- Yes
Lead to Cash quest item crea- quest item crea-
tion to FI-AR item tion to FI-AR item
clearing clearing
Lead to Cash Request to Service KPSD000462 Credit memo re- Credit memo re- Yes
quest item crea- quest item crea-
tion to FI-AR item tion to FI-AR item
clearing clearing
Acquire to Decom- Operate to Main- KWPM000160 Plant maintenance Corrective Mainte- Yes
mission tain notification crea- nance via malfunc-
tion to notification tion notification
completion
Acquire to Decom- Operate to Main- KWPM000160 Plant maintenance Corrective Mainte- Yes
mission tain notification crea- nance via general
tion to notification notification
completion
Acquire to Decom- Operate to Main- KWPM000160 Plant maintenance Maintenance via Yes
mission tain notification crea- activity report no-
tion to notification tification
completion
Plan to Fulfill Deliver Service to KWPM000161 Customer service Customer service Yes
Fulfill notification crea- via problem notifi-
tion to notification cation
completion
Plan to Fulfill Deliver Service to KWPM000161 Customer service Customer service Yes
Fulfill notification crea- via general notifi-
tion to notification cation
completion
Plan to Fulfill Deliver Service to KWPM000161 Customer service Customer Service Yes
Fulfill notification crea- via activity report
tion to notification notification
completion
Acquire to Decom- Operate to Main- KWPM000260 Plant maintenance Planned Mainte- Yes
mission tain order creation to nance with main-
order closure tenance order
(preventive)
Acquire to Decom- Operate to Main- KWPM000260 Plant maintenance Unplanned or im- Yes
mission tain order creation to mediate Mainte-
order closure nance with main-
tenance order
(corrective)
Plan to Fulfill Deliver Service to KWPM000262 Customer service Planned customer Yes
Fulfill order creation to service with serv-
order closure ice order (preven-
tive)
Plan to Fulfill Deliver Service to KWPM000262 Customer service Unplanned or im- Yes
Fulfill order creation to mediate customer
order closure service with serv-
ice order (correc-
tive)
Finance Manage Portfolio KPPROJ0360 WBS element cre- WBS element cre- Yes
Governance and Projects ation (without in- ation (without in-
vestment profile) vestment profile)
to closure to closure
Finance Manage Portfolio KPPROJ0361 WBS element cre- WBS element cre- Yes
Governance and Projects ation (with invest- ation (with invest-
ment profile) to ment profile) to
closure closure
Acquire to Decom- Manage Assets KFFI001860 Asset master crea- Asset master crea- Yes
mission tion (asset under tion (asset under
Finance construction) to construction) to
deactivation deactivation
Acquire to Decom- Manage Assets KFFI001861 Asset master crea- Asset master crea- Yes
mission tion (with depreci- tion (with depreci-
Finance ation) to deactiva- ation) to deactiva-
tion tion
Understand what performance indicators from SAP Signavio Process Insights are used in the value
accelerators for specific processes in the plug and gain approach.
The following table lists the performance indicators used in each of the value accelerators:
Acquire to Decommission KWPM000215 All status changes per plant maintenance order
Invoice to Cash KFFI001060 Customer invoice issuing (without sales) to FI-AR clearing
Invoice to Cash KFFI001303 Open dispute cases with last changed date in the past
Invoice to Cash KFFI001402 Open promise to pay cases with promise to pay date in the
past
Invoice to Cash KPSD000460 Debit memo request item creation to FI-AR item clearing
Invoice to Cash KWMD000206 Customer master data usage in FI-AR (per company code)
Invoice to Cash KWMD000207 Customer master data usage in FI-AR (cross-company code)
Invoice to Cash KWMD000503 Terms of payment usage in FI-AR invoices (per company
code)
Invoice to Pay KFFI000960 Supplier invoice issuing (without purchase order) to FI-AP
clearing
Invoice to Pay KPPURCH460 Supplier invoice issuing (with purchase order) to FI-AP clear-
ing
Invoice to Pay KWMD000313 Supplier master data usage in FI-AP (per company code)
Invoice to Pay KWMD000314 Supplier master data usage in FI-AP (cross-company code)
Invoice to Pay KWMD000501 Terms of payment usage in FI-AP invoices (per company
code)
Lead to Cash KPSD000360 Sales order item creation to outbound delivery item creation
Lead to Cash KPSD000361 Sales order item creation to sales invoice item creation
Lead to Cash KWMD000205 Customer master data usage in sales billing documents (per
sales area)
Plan to Fulfill KWMD000110 Material master data usage in procurement (per plant)
Plan to Fulfill KWQM000162 Lot creation for goods receipt inspection from manufactur-
ing to usage decision
Source to Pay Across SAP CPAOP00160 Purchase requisition item creation to purchase order item
Ariba and SAP ERP creation
Source to Pay Across SAP CPAOP00161 Purchase order item creation to invoice receipt creation
Ariba and SAP ERP
Source to Pay Across SAP KPPURCH261 Purchase order item creation (without account assignment)
Ariba and SAP ERP to invoice receipt creation
Source to Pay Across SAP KPPURCH268 Purchase order item creation (with account assignment) to
Ariba and SAP ERP invoice receipt creation
Source to Pay Across SAP KPPURCH360 Purchase requisition item creation to purchase order item
Ariba and SAP ERP creation
Source to Pay Across SAP KWMD000110 Material master data usage in procurement (per plant)
Ariba and SAP ERP
Source to Pay Across SAP KWMD000312 Supplier master data usage in purchasing documents (per
Ariba and SAP ERP purchasing organization)
Source to Pay Across SAP KWMD000315 Purchasing info record usage in purchase documents (cross-
Ariba and SAP ERP purchasing organization)
Source to Pay KWQM000162 Lot creation for goods receipt inspection from purchasing to
usage decision
Source to Pay KPPURCH261 Purchase order item creation (without account assignment)
to invoice receipt creation
Source to Pay KPPURCH268 Purchase order item creation (with account assignment) to
invoice receipt creation
Source to Pay KPPURCH360 Purchase requisition item creation to purchase order item
creation
Source to Pay KWMD000110 Material master data usage in procurement (per plant)
Source to Pay KWMD000312 Supplier master data usage in purchasing documents (per
purchasing organization)
Source to Pay KWMD000315 Purchasing info record usage in purchase documents (cross-
purchasing organization)
Record-to-Report (Financial KFFI001201 Overview of financial closing activities and their run times
Closing)
Understand the scope of value accelerators for specific processes as part of the plug and gain approach used in
SAP Signavio Process Intelligence.
Value Accel- SAP ECC Acquire to Asset Man- Increase Ad- All Available SAP Signavio
erator for SAP S/ Decommis- agement herence to
Analysis of 4HANA sion Standardized
Acquire to SAP Business
Decommis- Processes;
sion [page Reduce Data
27] Management
Cost; Reduce
Unplanned
Downtime or
Outages; Re-
duce Asset
Maintenance
Cost
Value Accel- SAP ECC Invoice to Finance Reduce Days All Available SAP Signavio
erator for SAP S/ Cash Sales Out-
Analysis of 4HANA standing; In-
Invoice to crease Ad-
Cash [page herence to
29] Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Reduce Data
Management
Cost; Reduce
Finance Cost;
Reduce Un-
collectible
Accounts Re-
ceivable
Write-Offs
Value Accel- SAP ECC Invoice to Pay Finance Improve Days All Available SAP Signavio
erator for SAP S/ Payable Out-
Analysis of 4HANA standing; In-
Invoice to Pay crease Ad-
[page 31] herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Reduce Data
Management
Cost; Reduce
Finance Cost
Value Accel- SAP ECC Lead to Cash Sales Improve On- All Available SAP Signavio
erator for SAP S/ Time Delivery
Analysis of 4HANA Service Performance;
Lead to Cash Increase Ad-
[page 33] herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Reduce Data
Management
Cost; Reduce
Sales Cost
Value Accel- SAP ECC Plan to Fulfill Manufactur- Reduce Total Manufactur- Available SAP Signavio
erator for SAP S/ ing Manufactur- ing
Analysis of 4HANA ing Cost; Re-
Plan to Fulfill duce Manu-
[page 35] facturing Cy-
cle Time; In-
crease Ad-
herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization
Value Accel- SAP ECC Record to Re- Finance Reduce Days All Available SAP Signavio
erator for SAP S/ port to Close An-
Analysis of 4HANA nual Books;
Record to Re- Increase Ad-
port Proc- herence to
esses (Finan- Standardized
cial Closing) SAP Business
[page 37] Processes;
Increase
Business
Process Har-
monization;
Reduce Fi-
nance Cost
Value Accel- SAP ECC Source to Pay Sourcing & Improve On- All Available SAP Signavio
erator for SAP S/ Procurement Time Delivery
Analysis of 4HANA Performance;
Source to Pay Increase Ad-
[page 39] herence to
Standardized
SAP Business
Processes;
Increase
Business
Process Har-
monization;
Improve Pro-
curement
FTE Produc-
tivity; Reduce
Data Man-
agement
Cost; Im-
prove User
Compliance
Value Accel- SAP Ariba Source to Pay Sourcing & Improve On- All Available SAP Signavio
erator for and SAP ECC Procurement Time Delivery
Cross-Sys- SAP Ariba Performance;
tem Analysis and SAP S/ Increase Ad-
of Source to 4HANA herence to
Pay Across Standardized
SAP Ariba SAP Business
and SAP ERP Processes;
[page 41] Increase
Business
Process Har-
monization;
Improve Pro-
curement
FTE Produc-
tivity; Reduce
Data Man-
agement
Cost; Im-
prove User
Compliance
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry Manufacturing
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
Get to know the purpose of this value accelerator for SAP Signavio Process Intelligence as well as its scope, use
cases, and more.
Performance indicators from SAP Signavio Process For a list of performance indicators, see Scope of Perform-
Insights
ance Indicators in Value Accelerators.
Industry All
Status Available
Sizing information
For sizing information, see SAP Note 3357899 .
Note
The template documentation is available only for SAP
Signavio users with a license for SAP Signavio Process
Intelligence. Read more in section Access to the Tem-
plate Documentation.
Note
This URL works only for workspaces hosted in the EU
region. For workspaces hosted in other regions, replace
editor in the URL with the following region indicators:
• Australia: app-au
• Canada: app-ca
• Japan: app-jp
• Singapore: app-sgp
• South Korea: app-kr
• USA: app-us
To use the value accelerators for the plug and gain approach, you want to understand the overall onboarding
process and what steps and stages are involved to get things up and running. Some steps you complete
yourself as an administrator and other steps require support from the plug and gain delivery team at SAP.
The following interactive image provides an overview of the onboarding process. The image also shows where
the different roles are required, both on the customer and SAP side, to complete all steps involved. Select a
step to jump to the details for that step.
Before you start, it's important that you ensure that all prerequisites are met.
In your subaccount in SAP BTP, prepare to use a service instance created with the api-plan service plan. This
plan is the same plan used for the analytical API of SAP Signavio Process Insights.
The following tasks must be completed in your SAP BTP global account by your global account administrator:
1. In the SAP BTP cockpit, if you haven't already done so, create a service instance that uses the api-plan
service plan of SAP Signavio Process Insights. The api-plan service plan is available for the process-
insights-api service. You create this service instance in addition to the service instance you previously
created to connect your on-premise source system to SAP Signavio Process Insights using the standard
plan for the same process-insights-api service.
For information about creating this service instance, see Creating a Service Instance in the API Reference
Guide for SAP Signavio Process Insights.
2. In your SAP BTP subaccount, create a service key for the service instance that you created using the
api-plan for the process-insights-api service. This service key is required to generate the service
key details with the credentials needed to retrieve and consume the data from SAP Signavio Process
Insights. You later need these credentials to create connections in SAP Signavio Process Intelligence.
For information about creating the service key, see Creating a Service Key in the API Reference Guide for
SAP Signavio Process Insights.
Tip
Copy the service key details from SAP BTP because you need these details later to create your
connections.
In SAP Signavio Process Intelligence, create new connections to SAP Signavio Process Insights. Do this using
the following connector:
You can create a connection for the process landscape analysis and each value accelerator that you intend
to use. You can create individual connections for any or all the value accelerators listed under Scope of Value
Accelerators for Specific Processes in SAP Signavio Process Intelligence [page 24].
For information about how to create a connector, see Creating a Connection in the SAP Signavio Process
Intelligence User Guide.
To get things set up, you must grant the plug and gain delivery team at SAP access so they can set up things for
you in your workspace:
Allow the plug and gain delivery team at SAP to access SAP Signavio Process Intelligence.
• In SAP Signavio Process Intelligence, invite the plug and gain delivery team as a new user by inviting the
e-mail address [email protected] to the relevant workspace. This user
must be assigned an Enterprise Plus license, be a workspace administrator, and have the ETL - Superuser
Role feature set.
For more information about inviting a user, see Create accounts in the SAP Signavio Process Manager
Workspace Admin Guide.
• In SAP Signavio Process Insights, set up a named user that can be used by the plug and gain delivery team.
This user must be assigned all roles assigned to the default role collection SAP Signavio Process Insights
Administrator that’s created when you use the booster to prepare your account for SAP BTP. You must
also ensure that this user has access to the data for all systems for which you want your data to be loaded.
See also the following information in the Administration Guide for SAP Signavio Process Insights:
Setting Up User Access to the Application
Configuring System Access
To get the process landscape analysis set up, you must request support from the plug and gain delivery team at
SAP. To do this, simply open a support ticket for the plug and gain delivery team at SAP to submit the delivery
request:
Note
You can install the relevant value accelerators for specific processes on your own or with support. We
recommend installing them with support from the plug and gain delivery team at SAP as part of this
request.
1. Go to SAP Note 3529579 and download the file provided. The file contains the form with the details for
the delivery request. You must complete this form to prepare the information for the plug and gain delivery
team.
2. Go to SAP Support Portal and, following the information provided to get support, open a support ticket
under component BPI-SIG-PAG, with the title Plug Request. Attach your completed delivery request form
to this ticket.
The plug and gain delivery team completes the next steps to set up everything in your SAP Signavio workspace.
For information about everything that's potentially created in your SAP Signavio workspace during these steps,
see What's Created by SAP [page 51]. Exactly what's created in your workspace is based on the scope of the
value accelerators that you request from the delivery team.
If you choose to install the value accelerators for specific processes on your own without support from the
delivery team, follow the instructions in SAP Note 3496399 (composite note).
In SAP Signavio Process Manager, manage the relevant users and user groups.
• Add the requested users to the SAP Plug and Gain user group. (The details of these users are also indicated
in the delivery request form provided in SAP Note 3529579 , also referred to previously.)
• Create and maintain the user groups that you want to use to allow your users work with your process
landscape analysis and the new value accelerators for specific processes.
Once your user groups are maintained, your users can start to analyze the data for your process landscape
analysis using the features of SAP Signavio Process Intelligence. For more information, see Getting Started
[page 62].
Learn about the required credentials for establishing a connection between SAP Signavio Process Insights and
SAP Signavio Process Intelligence.
Stage Released
Version 22.0.8370.0
Overview
Credential Description
OAuth Client Secret The OAuth Client Secret used to authenticate the OAuth Cli-
ent Id. This corresponds to the uaa.clientsecret from
the service key.
Service Root For information about completing this field, see Service Root
with Region Information [page 48].
OAuth Access Token Url The OAuth Access Token Url is used to retrieve the access
token. This corresponds to the uaa.url from the service
key.
Note
The suffix /oauth/token must be added.
Target Currency All monetary values from the extracted data are converted
to the target currency specified here. The target currency
specified here must be a currency that is available in SAP
Signavio Process Insights, for example, USD, EUR, or GBP.
Note
We do not recommend changing the target currency
after data has already been loaded because this might
result in inconsistent values.
Learn how to complete the Service Root field for the SAP Signavio Process Insights connector.
In the Service Root field, enter the URL in the format <root-URL>/api/<service>/<v1>/, where you can
find the information for <root-URL> in the following table.
Note
The root URLs for eu10 and eu20 need to be handled differently to the root URLs for other region IDs.
https://bpi-plug-
and-
gain-001.cfapps.eu20
-001.hana.ondemand.c
om
Note
Please check the
uaa.url field in your
service key to confirm
the region information
that applies in your case.
<service> specifies which data (process flows and performance indicators) you want to extract from SAP
Signavio Process Insights. The supported services are described in the following table.
Service Description
EventLogsService This service is relevant for the entry point for process land-
scape analysis.
Finance_I2CService This service is relevant for the Value Accelerator for Analysis
of Invoice to Cash [page 29].
Finance_I2PService This service is relevant for the Value Accelerator for Analysis
of Invoice to Pay [page 31].
ManufacturingService This service is relevant for the Value Accelerator for Analysis
of Plan to Fulfill [page 35].
AssetManagementService This service is relevant for the Value Accelerator for Analysis
of Acquire to Decommission [page 27].
SourcingAndProcurementService This service is relevant for the Value Accelerator for Analysis
of Source to Pay [page 39].
SalesService This service is relevant for the Value Accelerator for Analysis
of Lead to Cash [page 33].
RecordToReportService This service is relevant for the Value Accelerator for Analysis
of Record to Report Processes (Financial Closing) [page 37].
Get the service key information required to set up the connection between SAP Signavio Process Intelligence
and SAP Signavio Process Insights. You will find your service key details in SAP BTP.
Prerequisites
• The SAP Signavio Process Insights tenant has already been set up and has data available that you want to
send to SAP Signavio Process Intelligence.
• A service instance has been created with the api-plan service plan. This is the same plan used for the
analytical API of SAP Signavio Process Insights.
• Your SAP BTP user has the Subaccount Administrator role collection for the subaccount in which the
service instance was created.
You can see whether you have this authorization in the SAP BTP cockpit by navigating to the subaccount
and choosing Users. If you don't have this role collection, a subaccount administrator can assign it to you.
See Add Members to Your Subaccount.
• Your user has the Org Manager role in your organization.
You can see whether you have this authorization in the SAP BTP cockpit by navigating to the subaccount
and choosing Cloud Foundry Org Members . If you don't have this role, an org manager can assign it
to you. See Add Org Members Using the Cockpit.
• Your user has the Space Developer role in the space created by the booster.
You can see whether you have this role in the SAP BTP cockpit by navigating to the subaccount, choosing
Cloud Foundry Spaces , opening the relevant space, and choosing Space Members. If you haven't yet
been added to the space, a space manager can add you as a member and assign the Space Developer role.
Context
When a service instance is created in your subaccount for SAP Signavio Process Insights using the api-plan
service plan, a service key is also created for that service instance in the SAP BTP cockpit.
The service key contains the following parameters that are required to connect your SAP Signavio Process
Intelligence system to your SAP Signavio Process Insights tenant:
• uaa.clientid and uaa.clientsecret: Client ID and client secret used to authenticate to SAP Signavio
Process Insights. Enter the uaa.clientid value into the OAuth Client Id field in the SAP Signavio Process
Insights connector and the uaa.clientsecret value into the OAuth Client Secret field.
• uaa.url: Token endpoint to generate the authorization token. Enter this value into the OAuth Access Token
Url field in the SAP Signavio Process Insights connector.
1. In the SAP BTP cockpit, navigate to your subaccount and choose Instances and Subscriptions.
2. Under Instances, select the service instance for SAP Signavio Process Insights that was created using the
api-plan service plan.
3. Under Service Keys, choose the link for the key that was created for the service instance.
4. Copy or download the JSON so that you have the details available when setting up the the SAP Signavio
Process Insights connector.
Next Steps
Now that you have the service keys details, you can use them as you create the connection to SAP Signavio
Process Insights. For more information about creating this connection, see Connector - SAP Signavio Process
Insights [page 46].
For general information about how to create a connector, see Creating a Connection in the SAP Signavio
Process Intelligence User Guide.
Understand what's created in your SAP Signavio workspace by the plug and gain delivery team at SAP after
your delivery request has been processed.
• Source data: Each combination of process and process data pipeline is connected to a unique set of
source data. The source data contains a table for the process variant data or the performance indicator
data from SAP Signavio Process Insights.
• Process data pipeline (for the process landscape analysis): 1 process data pipeline is created for the
process landscape analysis. This process data pipeline is connected to all source data previously indicated
and to a dedicated process with the investigation for the process landscape analysis. It provides the data
that's displayed in the process landscape analysis in SAP Signavio Process Collaboration Hub (such as
best-run scores, completion rates, completion scores, and number of cases).
• Process data pipelines (for process flow variants): Up to 90 process data pipelines are created, where
there's 1 process data pipeline for each process variant for which data was loaded from your SAP Signavio
Process Insights tenant. The naming convention used is as follows:
[Plug and Gain] <performance indicator ID>
• Processes: Each process data pipeline is connected to a process and source data, both of which are unique
to each process data pipeline. The naming convention used is as follows:
[Plug and Gain] <performance indicator ID> <process variant name>
• Investigations: Each process contains 3–4 investigations:
The following is created for you in SAP Signavio Process Intelligence for every value accelerator that you plan
to use:
• Source data: Each combination of process and process data pipeline is connected to a unique set of
source data. The source data contains a table for the process variant data or the performance indicator
data from SAP Signavio Process Insights.
• Process data pipeline: 1 process data pipeline for the process for which data was loaded from your SAP
Signavio Process Insights tenant. The naming convention used is as follows:
[Plug and Gain] - <process>, such as [Plug and Gain] - Source to Pay
• Process: The process data pipeline is connected to a process and source data, both of which are unique to
each process data pipeline. The naming convention used is as follows:
[Plug and Gain] - <process>, such as [Plug and Gain] - Source to Pay
• Dashboards: Each process contains up to 8 dashboards. For a complete list, see Dashboards for Value
Accelerators [page 53].
• Process models: 92 process models are set up by importing an SAP Signavio archive (SGX) file that
contains the following:
• All process models: 1 for the process landscape analysis and more for each value accelerator (number
varies between processes)
• The logic of the process landscape analysis
• Links to the SAP Signavio Process Insights tenant and the investigations
• Attributes: The following three custom attributes are also created based on the SGX file imported:
• SAP Signavio Process Intelligence
• SAP Signavio Process Insights
• Reference Process
• User group: The SAP Plug and Gain user group is created with manager access to the process landscape
analysis in SAP Signavio Process Manager as well as to the processes and process data pipelines in SAP
Signavio Process Intelligence.
Get to know the scope of preconfigured dashboards that come with each value accelerator for specific
processes as part of the plug and gain approach.
The following table lists the dashboards available with each of the value accelerators:
Acquire to Decommission (SAP S/ Optimize your maintenance order proc- Provides a high-level overview of an Ac-
4HANA and SAP ECC) essing quire to Decommission (A2D) process.
It assesses to which extent, for which
use cases, and how maintenance or-
ders are used. It evaluates the adher-
ence to preventive and corrective main-
tenance orders in terms of planned vs.
actual dates. You can use these insights
to identify the root causes for improving
your maintenance efficiency.
Optimize your status change usage Focuses on the impact of system and
user status changes on your main-
tenance order process performance.
Identifies change patterns in the proc-
ess execution of preventive and cor-
rective maintenance. Helps to under-
stand process conformance, the impact
of process execution on performance,
process variants, operational efficiency,
and user status.
Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Invoice to Cash (SAP S/4HANA and Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
SAP ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Improve Days Sales Outstanding (DSO) Analyzes the extent to which late pay-
ments are impacting financial perform-
ance (DSO). It helps to identify organi-
zational units and/or customers partic-
ularly affected by late payments. You
can use these insights to understand
root causes for late payments and de-
rive improvement measures.
Invoice to Pay (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Improve on-time payment performance Analyzes the extent to which early pay-
ments are impacting financial perform-
ance (DPO). It helps to identify the risk
of damaging your supplier relationships
by late payments. You can use these in-
sights to derive measures for improving
your on-time payment performance.
Lead to Cash (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Plan to Fulfill (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Record to Report (SAP S/4HANA and Optimize your closing process This dashboard analyzes the scope and
SAP ECC) sequence of closing activities. It helps
you to identify long running closing ac-
tivities and bottlenecks along the clos-
ing process. You can use these insights
to detect areas of improvement along
automation and standardization proc-
ess metrics.
Source to Pay (SAP S/4HANA and SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
ECC) Score velops over time. Detects which activi-
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Cross-System Source to Pay (SAP Analyze and improve your Best-Run Analyzes how your Best-Run Score de-
Score velops over time. Detects which activi-
Ariba and SAP ERP)
ties are close to SAP recommendations
and which are not. You can use these in-
sights to derive measures for improving
process execution by analyzing Best-
Run Scores for specific process steps
and/or organizational units.
Understand how business users can get started once the technical steps to set things up for the plug and gain
approach have been completed.
Once things are up and running, you're ready to get started with your analysis. To help you get started, you can
start by checking out blogs relating to the plug and gain approach on SAP Community, such as the following
blogs:
You can also download this Getting Started Guide for business users to understand more about the plug and
gain approach and how you can get started.
Using the plug and gain approach and its value accelerators combines the capabilities of SAP Signavio Process
Insights and SAP Signavio Process Intelligence. As a result, the data protection and privacy policies of both
solutions apply together.
We recommend reviewing the guidelines of both solutions to familiarize yourself with your responsibilities. This
will help ensure that you are informed about the data protection and privacy mechanisms in place.
However, note the following information on personal data specific to the plug and gain approach.
The SAP Signavio Process Insights solution can potentially store and process personal data, such as customer,
supplier, and user identifiers collected for some performance indicators that it receives from your source
system. This data is transferred to SAP Signavio Process Intelligence as part of the plug and gain approach.
For a list of performance indicators potentially containing personal data, see Personal Data in Performance
Indicators in the Reference Guide for Business Content in SAP Signavio Process Insights.
If personal data is extracted from SAP Signavio Process Insights, you can choose to pseudonymize it for your
process analysis.
Pseudonymization is applied during the extraction before the data reaches SAP Signavio Process Intelligence.
For more information, see Pseudonymize Data in the SAP Signavio Process Intelligence User Guide.
Get help resolving issues getting started with the plug and gain approach.
Symptom In SAP Signavio Process Intelligence, you're trying to run a transformation and load of data
from SAP Signavio Process Insights and you get the following error:
| source-system: SAP_PROCESS_INSIGHTS
| cause:
Root cause The issue is caused by missing authorizations in your service key. New authorizations for
lines of business were added to the api-plan service plan after you created your service
instance. Existing service instances created before new authorizations are added don't have
the new authorizations automatically.
For example, authorizations for the lines of business LOB_AM and LOB_SERVICE were added
to the api-plan service plan in May 2024. If you created your service instance before May
2024, these authorizations are missing.
Note
If you're using the existing service instance for other use cases, such as integration with
SAP Analytics Cloud, you can also keep the existing service instance.
1. In SAP Business Technology Platform (SAP BTP), create a new service instance.
To create a new service instance, follow the steps outlined under Creating a Service
Instance in the API Reference Guide for SAP Signavio Process Insights.
Note
You probably don't need step 1, because the entitlement for the api-plan service
plan is already added.
Note
This value for this OAuth Access Token Url is probably unchanged.
See also Editing and Deleting Connections in the SAP Signavio Process Intelligence User
Guide.
This section provides an overview of the changes made in each version of this document since August 2024.
Date Comment
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About the icons:
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example code unless damages have been caused by SAP's gross negligence or willful misconduct.
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SAP supports a culture of diversity and inclusion. Whenever possible, we use unbiased language in our documentation to refer to people of all cultures, ethnicities,
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