Lol-Enterprza performanfe onoermer Page No.

Date

Gobjechsetypequestons
)Tronster priing -
ransfer pricinq efers to the prìce
at cohich diuisions of a Campan transac' it
each atthr tor gocd s Seruicer or intellectua
properlyusedo alloccte eenue ndeLpenses
coithin a CGorparationelpecially in mhntional
Companiestor taration and performance euelwtoa

CD Non-performing Asse cNpA)

An NPA is q loan or
Lodyance br aohich the principa)nterast payment
remains over due tor go days nore

arr classihed ndo sabst ndrddoh)

Cnd lossassels based on their duration of
de faiul4
Ocbsik Tralfc
This isTrafic refer o number o F
oho uisit o cee bsite. isiimeasued
usen
metrices Such as paqr yievs
Hhrough various andsessiorduraon
anique uisitor
4) Bounce Rate of uDebsite
Bounce aate is the pererb
uisitors who leave a coebsite olter wiesoing
Onl ne paeorthout taking an acion
 Page No.
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LA high bounce ode mayandi caBe pcor Cortet

sloco loading spee d, or íreleuant tof
AxeKaqe Oxdex Nalue
Aoy_ s the aerage amount
Spent by utonert per transachion is
Lcalulakd by diuiding total seuehue be the
number oE ordeks
O2 Shart Notes

D Dupant Analy sis

Du pont Aralysis is1S afnanial
perfor manle trame coork that breckr docon
tquty CRoE) into three Companet

psot Marqinmeasureg how efiienty a

company generates prot fronosales
Asset urnover
Reflect hoce efkcientty a
Compah hili20 it arscts to gebetate

iondal leveoqe -
Thdicates the Compan'r
eiance andeb for fincnanq

tomula
Ro E-Net prof Moxain.x Asset lurne X
Gnanial leleroge.
 Page No.
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helps basi ne ssey ident

Thisenal4steaknesse in pra
Sengths and
Assetilizaion Land finencial stuctue
enabling better
beterlecision makihq and
pertorman optimizaion
Oroject ime oer rUN and cost oNerun
ONerrun" occurs cohena
ocCurs cohen praject tokeg
taEes
longer than it planned chedule dua
pao planninq esoUrce shortoqe), oY
unfoe Seen hallengel.
projec Cost O\errUn happens cohen
actucl
erimgteJe epenSe eceed he
budged
Cause CosONerrUns
Tnadequate projecl plunning
Stape changer
poor NSk s segsnhent
Tneficient yesaurte allaation
ExBernal factors ike market fluctuotionc ox
vegulatory changes
Tapact fincindal burcden
Increosed
-projectolelays dffectinqoveall busines
goals
Locoer proftabiliky and repataion domage
 Page No.
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ucld oret
oYerunsakqanization shoule tocut
on effecie plennibgegeler aon hox iny
and isk managenmen stalecie,
Goa (anarLenceGoal
Condruene ensre c tho!
the chjecves oE propoyee
and the OYganization
depapars
Tt means thetindiuidu aligaed
oeral missionaf theCompan
Mechoigues to achiele 4oa Conerenle
OClear pertomdnc& etics
lncune olignment
Iransmrent commynico+ien
OBalanted scorecoyd

O3 Erplain he concept af manage rmnB cona

System2 Discusr Sicnifcon cef charo.cterishi co
of manage ment Conhal System applicble
utaeturingorcanzooh
Managemeat Contro sustern fMes)
A munade mend
Carhal sder is a set af xoe<selaclt
Jnd tra mecoorke usel bu oggn)zahons to
ensure that hei strodegis and objeche
are effectilel Implermen tedl.
 Page No.
Date

1 inuowes plonnìngmonitoNLng and

eyaluaing husinss operahon to opimhe
efhcieny and achieue dlesiredpertormane
SiqniGcance of management oohol system in
ngnufacturing
ocost conhal and effinu
Helps inredluci nq
operotianal and producion catf
1dente areas of coaste and inetiency
in Yesourceli2aon

Ouality Assurante and tandadizaion

Ensara dhernce to
industrystandards cne eulaish
1mplements quolits Cantolmed Surer o
mauntçn conos feh in

cerforoane Evaluahoo and De cisiannmaki

Trocks key perfomane
ndicatos toassesr toperationaefkishiy
ancqernen.
chain Stockott
DThventong qnd Supplyprevent or
overtockinq "by maintaining opima)
levels
Enhances Caodinaton betazen Supplies £
teamS
 Page No.
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&complianCe -
DRisk manaqement adentikes potenhalriskin
manufacturinq orOces ses
-Ensurer complian ce coith legalandienila
mental yegulctohs
characeisic -

1Gaal-oriente.
Aligns aperaionalLactuities coit
shedegi busihess objechves
-Ensureg thatal) depatoent aoark toccrds
Comnon arganiztionalqoalr
2.
Iegrcahan OF functional Ares
nks differerk cepad
Such as procucion_tnante and HR GRratith.
areratisb
Ensue thad all cleportmepth cooak
toiards Conmo
3 pertormance neasurement
ser fnandal and
financiol me ics
Helprin eualuohnq emplayeeond depatma
ertormane
4. Feec)back and caninuOLAE Improsement
feecl back mechonisns helpRequler monicto ring
rech ky neiencier denikyarl
 Page No.
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4Cxplain the significantaof "Balaned scorecad

mensure auanhtehyecLnd quclitah
Aserment Ôrqanizaion
Balan ce scSre card is astategieperforeaa
medsure ment frome ceork deueloped b
Roberd kaplanand Dauid Narton
nlike tandihona tinancia) measurei,
prouidea holistc wiea of businels
pertor mane Four key pexspecise
perspece
2. lustomerpetspectve
sloterna Busines processe perspea:ves
4 learning 4 Graoth perspe cie
Signikcance of BalancedScorecord
Lfinania Derspecve (lucntae)
Eualuates financial
pertormnance and
and profta
bilit
key meics -
Revenue Grocuth
-Retern oh lnVe stment
Cost reduion
prsft yihs
nateins
Cash oto
2ustomer perspecive Couaiteahwe 4uonn
Ase sser how
hawwe)
theorga nirzatiohmeek
 Page No.
Date

- (eustomek Sais fachan surey

-ute mer retenton
Net romate sCore
arketshart growth
l3 Tndexnal Busines prccessDerspetNe
medsure! Aperoona
efiientay anderfechieness
and
key trietics.

praduetish yde ime

Error ratey ancd defe! ater
proeis lmprov gent nitiaive
Innovcio an ReD Success

.Leorning and Crowth perspeces

focuses anaapoyeg
detelopement 1nnauction Co mpany
Culturei
-Emploee training haurr
-Emplayee engaqeoment tsctifoion surs
- leedership deuelopement roqha
Innou tton ammr
knawledge manogement
OYeral) stgni icante
SCOreca ro
afthe Balaned

| Altgns Steteg ith pertor mhy

Helps dgni ons
mision tonslek yisisn t
Into ach onoble objech es
 Page No.
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2DrÒides a Balancec slieco ofpeformance

unlike Arodiion al fnanciametiss BS
includer both Ananaal and Don-hoanìa
Lndicator
s Tmprote) Decision- makinq -
Data- Driven de ci sion
making based an muiple performen te
dimensions
Tdentes weaknesse in ustomer Serice
operations. or ennployee engogenment
4tncauYaqei Coni huou c lmpoement
Encourages
Heeback
Reqwarmonitoring{
teee back improve busineyr pracerres
Helps Carmpanies sto Compehiye in
changin9 business enironmnt

6.Enhance Communicaon andAccounta biliy

meuork tox emplayeesat allevels.
fro accountobilikyn a ochieuing
-EnsU res
stradcqiCabjecver
O5 Eospla in the Significohce of Aditas Control
Satyam and ENRON Case
System. Drinipler and obiecver o E
also ecplain
Audi pro e of
An dudi is o Sactemes Reords
organiaton'r Anancie
examining an
 Page No.
Date

Opexaiana pracssel cind complian ce coidth lar

and yeqation
Contro Sartm to enu
anspakn u mùntaihths
e vent faud cnommintaih
tanspaeh ehCial eporng
Sctyam Ehron gcandalr
L Sactyam Computers Scamnaia 2009)
fincn (ial sttennentRamalinga Raya
the fauncer
manupulete b
Areenueue profits and cash balancer
-The Scam coas unoeke d whes Rau Contejed
talsitying I36 Cox in Compa Actaunt
-Ihscals audihnq prachcep allasoe is fraudl
Contnue tor yea
e Audit aulure in zchyam Ca se
the cucitorr pri te cu cute
hauye Copexs failed to detecl the fmantig
Anancia
regelaihes
-Tntenal ud. processef cwere Cormproijed ee
to poor Cox porate
cqoleknance
-lack af fohensic cudtËr
Cud'trinq and independent
Nerifcation arhibuted a the scanda
Elnpact massije financial loss to showboldey
andmeto
collapse of inNertor confdente ih Indiar
Cororatt gover nante
 Page No.
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a leading comm
used accounting loopholer and coff balance
sheed hansaci ons tohiche t debt
The firm Shouocoh feke Droftbi)ity eshile
actiell inurring mussiNe Aossei
Pudit Failue -
Enron'r uditor Athu Ahdersen,Das
Compli he frauc insteod oc
in
ctinga s an
hicingarkndent oekog
-Theco mpan's ececuhve fnancs
manipd tinanc
mani
mis lead InNejtOr
epos to
Tm pad -
Enzon dealared bonknipy wiping out
billions inNgoxsauing
-Arthu Ahdexsen one of he Bq five" Acuh
shat down
frms
principlel and objectvesoE Audi
principles af Audit -

Lnderityand objeekuity knooled4e

Aegito Shouldhave dechajcal
Stendards
andochere o Drofessianal
3Conidentialiky
4.Tndeperelente
S. Accoundebilihy andrans paehcy.
 Page No.
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obyecves
Drimans obgecke af cdn, audil ae He
cdaect enorreisost fauddndesure
Campliance coith laos
L-Dedecon ond pelrention of fauc
2. Compliante coh las and Regealeien
3 aliablrty of finanial staement
4.Operaianal £CSciencay Aisk Assessmen+
Glndetor and Stkeholder Confdehce