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MCQs_Unit3_OS

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MCQs_Unit3_OS

Uploaded by

Shumank Srivastava
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© © All Rights Reserved
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Multiple Choice Questions: Unit III Process Technology Strategy and Product and Service

Development

1. What is the primary goal of process technology strategy?

A. Maximizing revenue

B. Aligning technology with strategic objectives

C. Minimizing labor costs

D. Increasing the complexity of operations

Answer: B

2. Which of the following is NOT a dimension for characterizing process technology?

A. Scale

B. Scalability

C. Connectivity

D. Profitability

Answer: D

3. What does 'scalability' in process technology refer to?

A. The efficiency of operations

B. The ability to adapt capacity based on demand

C. The cost-effectiveness of operations

D. The automation level of technology

Answer: B

4. Tightly coupled systems offer:

A. High flexibility

B. High interdependence
C. Low connectivity

D. Low initial costs

Answer: B

5. What does the product-process matrix align?

A. Scale and automation

B. Product lifecycle stages and process types

C. Market size and connectivity

D. Process technology and profitability

Answer: B

6. Which process type is characterized by low volume and high customization?

A. Assembly line

B. Job shop

C. Batch production

D. Continuous flow

Answer: B

7. What is a key benefit of high scalability in process technology?

A. Reduced complexity

B. Adaptability to growth

C. Minimal need for investment

D. Lower costs in all scenarios

Answer: B

8. Dynamic scalability is most associated with which type of technology?


A. Manual

B. Traditional

C. Cloud-based

D. Analog

Answer: C

9. In process technology strategy, economies of scale refer to:

A. Reduced costs per unit due to larger operational size

B. Increased variety of products at constant costs

C. Maximized technological compatibility

D. Enhanced connectivity between processes

Answer: A

10. What is a significant challenge in scaling process technology?

A. Managing legacy systems

B. Standardizing operations

C. Reducing technological obsolescence

D. All of the above

Answer: D

11. What is the first stage in product/service development?

A. Design and prototyping

B. Concept development

C. Idea generation

D. Testing and validation

Answer: C
12. The primary purpose of testing and validation in product development is:

A. Enhancing cost efficiency

B. Aligning with marketing strategy

C. Ensuring market fit

D. Improving sustainability

Answer: C

13. Life cycle thinking in product development emphasizes:

A. Immediate profitability

B. Optimization of long-term environmental impact

C. Customer retention strategies

D. Increasing product complexity

Answer: B

14. Which of the following is a key goal of sustainable product development?

A. Short-term profitability

B. Rapid market entry

C. Minimizing waste

D. Low-quality customization

Answer: C

15. What does early-stage integration in sustainability ensure?

A. Maximum sales growth

B. Minimal design rework later

C. Focus on niche markets


D. Higher labor costs

Answer: B

16. Which framework aligns product lifecycle stages with process types?

A. SWOT analysis

B. Product-process matrix

C. Operations strategy matrix

D. Technology lifecycle chart

Answer: B

17. Prototyping in product development primarily helps to:

A. Test market positioning

B. Refine usability and feasibility

C. Accelerate commercialization

D. Lower production costs

Answer: B

18. How does customer feedback contribute to product/service development?

A. It enhances scalability

B. It validates concepts and designs

C. It replaces market testing

D. It focuses exclusively on cost reduction

Answer: B

19. Which stage involves finalizing and launching a product?

A. Concept development
B. Design and prototyping

C. Commercialization

D. Validation

Answer: C

20. In sustainable development, collaboration across stakeholders ensures:

A. Accelerated profitability

B. Aligned and inclusive goals

C. Reduced flexibility

D. Shorter product lifecycles

Answer: B

21. What ensures operations align with business goals?

A. Continuous prototyping

B. Strategic evaluation of process technologies

C. Minimizing investment costs

D. Avoiding automation

Answer: B

22. Which is NOT a critical area in evaluating process technology?

A. Scalability

B. Cost

C. Adaptability

D. Aesthetic appeal

Answer: D
23. Strategic alignment in process technology means:

A. Achieving full automation

B. Synchronizing technology with market needs

C. Scaling processes with minimal disruption

D. Minimizing operational diversity

Answer: B

24. The primary focus of the product-process matrix is on:

A. Balancing quality and cost

B. Aligning volume with variety

C. Predicting future scalability

D. Enhancing customer satisfaction

Answer: B

25. Coupling in process technology refers to:

A. Physical scalability

B. Degree of interdependence between systems

C. Level of automation

D. Compatibility with legacy technologies

Answer: B

26. The primary role of connectivity in operations is:

A. Ensuring system independence

B. Enhancing integration and data sharing

C. Reducing system costs

D. Eliminating interdependencies
Answer: B

27. Which factor is most associated with economies of scale?

A. Increased customization

B. Reduced average costs with larger operations

C. Lower adaptability

D. High coupling between systems

Answer: B

28. A misaligned product-process matrix often leads to:

A. Increased competitive advantage

B. Inefficiency or capability mismatch

C. Enhanced product variety

D. Standardized quality improvements

Answer: B

29. Vertical scaling in process technology involves:

A. Adding new units of processes

B. Upgrading existing process capabilities

C. Replicating smaller processes

D. Reducing operational size

Answer: B

30. Dynamic capabilities in operations refer to:

A. Static process improvements

B. The ability to adapt and innovate


C. Reliance on legacy systems

D. Reducing organizational structure complexity

Answer: B

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