Amy Transcript
Amy Transcript
Skye Baker
Assessment Results
Client Name: Amy- Assessment (SLP)
Mode: learning
Collaborators 100/100
Hypothesis ✓
Assessments 100/100
Diagnosis 100/100
Recommendations 100/100
Clipboard Contents
Case History
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3/2/25, 8:45 PM Transcript
Reflective (+): 36
Acceptable (0): 22
Rejected (-): 1
3 minutes 7 seconds
Do you speak any languages other than English?
No.
3 minutes 13 seconds
Is there a family history of voice, speech, or language problems?
3 minutes 26 seconds
Tell me about your family.
I reside back with my mom and dad. Well, I do have two teenage
daughters, so you know, they are both active in sports.
Areas of Concern
4 minutes 20 seconds
Why are you here today?
All started just over a couple of years ago. And there's been
moments in the last couple years where it's gotten better, and
then moments where it's worse. And actually, like these last couple
of weeks have been worse than normal, worse than normal. But
like this is probably the worst it's gotten. I mean it's gotten this bad
before. But as far as level of like communication, as far as other
people being able to understand, and me being able to project,
this is probably like the worst I guess, I meant for lack of better
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5 minutes 7 seconds
How do you describe your voice?
Very soft. There is times that I can't understand, like when I say
something, so I guess, hard to understand.
6 minutes 4 seconds
How do you perceive your voice at this time: mild, moderate, or
severe?
6 minutes 24 seconds
Describe how you use your voice during a typical day.
Well, I do have two teenage daughters. So you know, they are both
active in sports. We have a lot of stuff going on at their school. And
you know, as far as at home right now, in the last couple of weeks,
really I've just been trying to organize stuff. At my home prior to
that, it is was primarily school stuff, you know homework. Really,
that's it.
6 minutes 56 seconds
How long has your voice been an issue?
It was just over, I wanna say it's, wasn't, September last year. Let's
see, June is when it started and actually I was being treated for a
neck injury and which I still, you know, battle with, have neck pain.
A couple of my discs are kind of pressed together. However,
whether they are related or not, I have no clue. It did start with a
cold, and you know, I wasn't having any vocal issues. I used to work
as a loss mitigation negotiator, and so one of my primary
functions--actually I was a marketing manager at the time--one of
my primary functions involved being on the phone with attorneys
and agents nationwide. So I was on the phone all day. When I first
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got this cold, I could talk fine. Again, I just talked or I spoke like I
was sinusy or clogged up. And it just didn't go away. I started
getting concerned like a month into it. People were like, this is
going around, this is going around and everyone was kind of off
sick. Like another month went by. I'm like something's not right. Do
I have mono? What's going on? Then it went away, runny nose,
feeling so stopped up. But then I began to lose my voice. So that's
really all I can tell you as far as remembering when it started.
7 minutes 30 seconds
Has your voice improved or declined since initial onset?
It's just I been like the whisper like as my regular voice has been
going on a lot lately. So to me, like when you said whisper,
although if I were, I could still project it, if I really needed to or
wanted to.
8 minutes 4 seconds
Is your voice ever normal? If yes, when and for how long; for
example, moments, sentences, hours, days?
Occasionally, when it's I would say just back to like to give you a
good time frame to compare it to. I mean, probably four sentences
would be the longest that it would come out.
8 minutes 20 seconds
Did you ever have a period of complete voice loss?
9 minutes 3 seconds
Do you engage in any vocal behaviors like yelling, screaming,
throat clearing, coughing, or weight lifting?
Clearing the throat, I notice myself doing that a lot. And sniffling.
Like I always feel like my, I have a runny nose. And one of ENTs--I
don't believe you have this report--he noticed a lot of drainage,
excessive drainage. To be honest, I don't know if other ENTs noted
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10 minutes 21 seconds
What previous evaluations or therapy have you had?
I did take speech therapy when this first started. So I mean, she
gave me breathing exercises, deep breathing for at home. We did
try different tones. It was more vocal in our session. She gave me a
couple of breathing exercises. And I probably should have done it
more, but I just felt like they weren't doing anything.
11 minutes 10 seconds
What types of exercises did you work on in therapy?
11 minutes 24 seconds
Were you ever given a diagnosis?
One of the things that she did is, she would hold a tissue in front of
my nose and my mouth when I would speak. And she was amazed
that--I forget the exercise she did. Whatever it was, like, the tissue
was not moving. I sound very breathy but there was not nearly as
much breath coming out when I was speaking. She found that, like
I forget what she related it to. Then I brought that up to my
primary doctor. For the longest time, he thought I had an issue
with my palate so that was his for months and months. And the
speech, like, they totally disagreed, the speech therapist and my
primary doctor. That went on for a six-month period. I finally just
said, whether it is what you think it is or not, we need to move this
along. I need to see other specialists. So I just ended up taking it
upon myself to get in to see you.
41 minutes 5 seconds
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Well, and let's go back for a second. I will say if I don't speak for
hours, in fact, like if I know I have to make an important phone call,
I'll just, I won't talk for hours. What I call "saving my voice." So I can
actually make an important phone call. I can usually get through a
phone call or two by doing that. So yes, if I am completely quiet for
hours, then it is better momentarily. The other time when I was
talking to my aunt about this, I laugh, but like drinking wine or
alcohol, I think it's because it relaxes that entire area.
12 minutes 59 seconds
How has your voice impacted your vocation?
Well, job, I was in finance for sixteen years, and you know that's
huge. Even to get a phone interview, I just find myself always
having to find another way when it comes to applying for jobs.
Then it's discouraging. So I am still jobless. I am in school, and I do,
it's not so bad at school because I think it's a smaller campus, they
are real good there, they are familiar with my condition. I shouldn't
say familiar with my condition, but they are aware of vocal issues.
But I remember a couple of situations where you know, we as a
group were asked to speak aloud. And especially the first time, it
was really embarrassing. I put my hands in the air and I said, and I
looked at my professor, and he just kind of went [makes gesture].
And they passed over me, but it was still... There were about 50
people. So that kind of opened my eyes to, wow, there's a lot more
you're going to be struggling with in the social environment or
setting, whether it's work, school, or with my children. I think it's
just hard to accept. So you know, I take it day by day and stay
hopeful.
13 minutes 30 seconds
Tell me about your educational history.
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13 minutes 46 seconds
Do you have to speak in groups at school often?
Not a lot, so I am lucky with that. Because I will tell you, you know
I'm in student government. I'm actually the treasurer for our
biomedical club. But what I noticed with myself is, I did miss the
last couple of meetings, and it was just because no matter what, I
always have to speak. I do just mind there's usually about ten
people who will show up to our meetings. And they are all just
wonderful people, I have never, well I shouldn't say never--I've had
one situation with a student that was kind of disheartening, but we
won't ever talk about that. But for the most part, everyone of any
student group I've been in, they're wonderful, they treat me as if I
am just like them. So I'm saying this because I have no reason to
fear going to group settings, but I do avoid them. I think it's just
because I feel I'm putting myself out there, and I feel like I may not
want to deal with it that day.
Social / Behavioral
15 minutes 31 seconds
How does your voice disorder impact you on a day-to-day basis?
What I do notice like at home you know, normally if you would ask
like um when I was working and before this, you know my daily
routine has totally changed. There is, I might watch the news for
five minutes, but then it's complete silence in my home. I don't you
know if I could keep the news on or have music playing--that was
always relaxing in the morning as I was getting ready for the day. I
notice now, like whether it's in my car or at home, a lot of times
even for me just to think about stuff or plan out my day, it just, it
seems like it takes a lot more thinking because of my vocal issue.
So silence is key for me to kind of get through my day more
successful, or that's probably not the right word. To get more stuff
done. I can tell you another hard thing for me to cope with on a
social level like, as I like stated earlier, sometimes like my voice will
come out just fine, but then again most sentences sounds like this,
half the time it sounds like this, sometimes it comes out good. So
even like people who know me, to explain it to family and friends,
they're like, they think it's a confidence issue more so, or they just
don't quite understand what I have going on. I don't even
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16 minutes 14 seconds
Describe your home and how you use your voice at home.
16 minutes 32 seconds
Do you avoid speaking when there is background noise?
17 minutes 15 seconds
What are your greatest frustrations?
Like I said, the biggest struggle that I find myself struggling with is
just like the phone calls or even professional conversations. The
other thing is, you know, I have two teenage daughters, so even
interacting at like their school functions. I just I find myself limiting
what I say at certain times, which is good in some ways, but in
most ways, it is not.
18 minutes 0 seconds
Do you feel any increase in effort for conversation, increased
loudness, or with singing?
Yes, what amazes me is like, people with vocal issues that are
actually able to sing. So I have wondered about that. I cannot sing.
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18 minutes 51 seconds
Does your voice change during different times of the year?
No, I haven't kept very good track. I can go off what other people
have stated. You know this time of the year, my mother mentioned
to my aunt that it has been worse recently. Just so you know, I
reside back with my mom and dad, so she would know. Obviously,
we speak on a daily basis. Do remember in March, but she said it
was a lot better. A lot of people--around the time of March,
February, and maybe April--did make mention that it was getting
better. But if you ask me why I am getting angry, I do remember
times feeling, well it's way better, I'll tell you that. Right now, I do
feel it's at its worst. Whether that has to do with weather or
season, it's hard to say.
19 minutes 44 seconds
Does your voice get worse with use?
Absolutely.
22 minutes 1 seconds
Are you able to get louder?
I could probably yell a little, a little bit louder. It does, it takes a lot
of effort, and I obviously get winded a lot quicker. That--you know,
obviously I try not to yell as much as possible, but when I get
frustrated and you know people don't hear what I'm saying, a lot of
times, especially with my children and family, it comes off as what
are you mad about, why are you angry? You know, so that's
frustrating as well.
43 minutes 45 seconds
Is your voice quality variable from day to day, morning to
afternoon, week to week?
I'll say this, too, as soon as I speak, with my eyes watering here,
even though it's not bad right now. A lot of times when I cry or if I
am passionate about what I'm speaking about. Like upset.
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Feeding / Swallowing
22 minutes 18 seconds
Do you have any difficulties swallowing?
42 minutes 10 seconds
Have you ever had to thicken the consistency of the liquids you
drink?
No.
42 minutes 10 seconds
Redirect #1
Medical
22 minutes 58 seconds
Do you have any medical issues?
I do have alopecia, severe hair loss. Now it has grown back. But I
mean, I personally I think it's from stress, stress related. And a little
bit hereditary. Because my father has half of his hair. I know it is a
little bit hereditary. I had spots and this last year, and basically I'm
trying to think of what I take. This is something else I take daily,
Biotin. That's more like a supplement that I've just been taking for
like the last three months. But my hair is growing back. I'm happy
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about that. Other than that, as far as health issues, I think that's
about it.
23 minutes 5 seconds
Have you had any previous surgeries? If yes, what type of surgery?
23 minutes 15 seconds
Are you currently taking any medications?
Yes. I take alprazolam and I also take Adderrall. That's for anxiety. I
mean as far as medications I take, I mean I do take pain medicine
occasionally for my neck, which primarily consists of Ibuprofen and
just over-the-counter headache or pain medicine. For sinus,
Claritin. And I do notice when I take Claritin, it does help. It seems
as if it doesn't one hundred percent. Like I can't say when I take
Claritin, I can talk at this level consistently, and I haven't taken it
since I've been here for the last week, and it's been worse. So I
think that might be imperative. But it is easier for me to speak and
talk and maybe just breathe. So other than that.
24 minutes 25 seconds
Have you seen a physical therapist?
24 minutes 35 seconds
Do you cough at night?
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24 minutes 58 seconds
Do you clear your throat often?
Yes.
25 minutes 7 seconds
Do you have any abnormal respiratory patterns or shortness of
breath?
25 minutes 27 seconds
Do you have any laryngeal pain or sensations in your throat such
as pain, tightness, muscular aching, soreness, burning, globus,
dryness, tickle, or increased mucus?
No.
25 minutes 42 seconds
Have you ever been scoped?
I've gotten scoped so many times. The first one, that's a whole
other story, but they won't release. I'm working on it.
25 minutes 51 seconds
Have you ever been intubated or had a tracheostomy?
No.
26 minutes 8 seconds
Do you have any history or current symptoms of reflux?
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No.
26 minutes 48 seconds
Do you or anyone else in your family have a history of ulcers?
27 minutes 41 seconds
What else would you like to tell me?
28 minutes 17 seconds
Do you have any issues with your jaw or TMJ?
I have never ever had issue with my jaw locking or anything related
to TMJ.
28 minutes 52 seconds
Do you have any dental problems?
No.
29 minutes 5 seconds
Do you have any issues with cramping or muscle dystonia?
Like spasm? I mean very seldom, no. I mean, I'll tell you sometimes
it does feel like I have a spasm in my neck. No and yeah, if you had
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29 minutes 47 seconds
What were your specific cervical, shoulder, and spine injuries?
29 minutes 58 seconds
What type of injections did you get?
Steroid. It did give short-term pain relief, but then it would come
right back.
30 minutes 21 seconds
Did you have MRI or CT scans following the car accident?
I did get an MRI done, but at not at that time, there was nothing.
The CT scans were, I think, were just primarily of my neck area.
30 minutes 54 seconds
What type of medical care did you seek after the accident?
No, I did not go to the emergency room. Like I said, it was just that
Monday. And actually, my--I called my primary doctor, and they
could not get me in that day. So I ended up, they told me just to go
to walk-in, but I actually ended up just going directly to my
chiropractor. They could get me in right away.
31 minutes 29 seconds
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Tell me more about your car accident and any other symptoms
you experienced at the time of your accident.
31 minutes 49 seconds
Have you ever seen a neurologist?
32 minutes 15 seconds
Do you or anyone else in your family have a history of dyspnea?
32 minutes 41 seconds
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No.
32 minutes 58 seconds
Has anyone talked with you about surgical options?
No, there's not been any surgery for my neck. Vocally, noted they
could do Botox through the front. But he doesn't feel it's gonna
help. And after I Googled what that procedure consists of, I really
do not want to do that. They also said they could do an actual
surgery, but there's only a fifty percent chance it would work.
Hearing / Vision
33 minutes 28 seconds
Do you have any hearing difficulties?
No.
33 minutes 37 seconds
Do you have any vision problems?
No.
Language / Literacy
34 minutes 48 seconds
Do you have any difficulty understanding when people are talking
to you?
No.
35 minutes 1 seconds
Describe any difficulties you have with your speech or ability to
think of words.
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Ironically, I have not until about maybe two months ago, and that
was the first like time I noticed and it was like consistent for a
couple of weeks where I would be thinking of a word, I know what I
wanted to say, but I just couldn't get the word out. But now that
does not seem to happen since, like. It just happened a couple
times, in that couple-week period. I'm hoping it was just like a one
time hormonal thing.
Collaborators
Reflective (+): 12
Acceptable (0): 8
Rejected (-): 0
Medical
44 minutes 17 seconds
You contact the Primary Care Physician
Hello, I am Joe Larkin. Amy has been a patient of mine for the past
five years. As you are aware, her voice has been an issue for some
time now, and she is seeking a second opinion. I will send you the
reports I have on file to assist with your evaluation.
44 minutes 25 seconds
What is Amy's diagnosis?
44 minutes 58 seconds
What do you recommend?
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45 minutes 11 seconds
What is Amy's prognosis?
Her prognosis for full recovery from her neck injury is guarded.
Her former otolaryngologist recommended medical management
for her dysphonia, which Amy was not interested in. I am hopeful
that your evaluation may lead to additional insight into her
prognosis.
45 minutes 36 seconds
What do you think is the cause?
Amy describes the onset of her voice loss paired with an upper
respiratory infection. Her URI improved; however, her voice did
not. I initially believed her vocal changes were a result of a palatal
insufficiency; however, the SLP and otolaryngologist that she
initially saw did not believe that was the case.
45 minutes 58 seconds
What medications does Amy take?
46 minutes 6 seconds
What other therapists has Amy seen?
46 minutes 18 seconds
Describe any recent neurological testing.
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Amy had an MRI of her head a year ago. There was nothing
significant with the MRI findings. There were no lesions or shifts
observed. She also had a CT scan of her head and neck. Her head
CT was normal. With regards to her neck, she was noted to have a
disc injury with the outer wall of the disc torn.
46 minutes 25 seconds
What type of injections did Amy receive?
46 minutes 38 seconds
You contact the ENT
46 minutes 50 seconds
Have you treated Amy?
46 minutes 57 seconds
What did you recommend?
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47 minutes 3 seconds
What surgery did you recommend?
47 minutes 20 seconds
Do you recommend any oral medications?
I did not recommend oral medications for Amy as I do not feel they
would be of benefit to her.
47 minutes 29 seconds
What are your impressions from the videolaryngoscope?
The information you are looking for is in the report I sent to your
clipboard.
47 minutes 37 seconds
You contact the Neurologist
Family
47 minutes 48 seconds
You contact the Daughter
Hi, I'm Amy's daughter. My mom's voice just won't get better. My
sister and I try to help her, but we don't know what to do.
47 minutes 57 seconds
How do you help your mom?
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48 minutes 7 seconds
Has your mom's voice improved?
My mom's voice has never really improved. Some days are a bit
better than others, but for the most part, her voice has sounded
really weak for almost two years now. If she doesn't talk for a long
time, her voice sounds a little better, but that only lasts for a few
minutes, and then it is really weak and breathy again.
48 minutes 24 seconds
Are you able to have conversations with your mom?
Hypothesis
Hypothesis #1
49 minutes 12 seconds
VF paralysis
Assessments
Voice and Resonance
50 minutes 39 seconds
Sentence Reading
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52 minutes 18 seconds
Consensus Auditory-Perceptual Evaluation of Voice (CAPE-V)
52 minutes 57 seconds
Spectrogram
53 minutes 34 seconds
Rigid Video Stroboscopy Analysis
53 minutes 55 seconds
Flexible Endoscopy Analysis
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54 minutes 59 seconds
Analysis of Dysphonia in Speech and Voice (ADSV) Analysis
57 minutes 16 seconds
Aerodynamic Resistance
57 minutes 45 seconds
Mean Expiratory Airflow
58 minutes 3 seconds
Mean Peak Air Pressure
58 minutes 13 seconds
Vital Capacity
58 minutes 36 seconds
Voicing Efficiency
59 minutes 35 seconds
Average Fundamental Frequency for CAPE-V Sentences
59 minutes 58 seconds
Average Fundamental Frequency for Reading
1 hours 18 seconds
Average Fundamental Frequency for Spontaneous Speech
Counting 1-10
Oral Peripheral
Hearing
Psychosocial
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Diagnosis
Voice/ Resonance/ Airway
Recommendations
Recommendations
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