Wireshark is

downloaded over
500,000 per month
on average

Wireshark University

Get Certified on the World’s Foremost

Network Protocol Analyzer

Exam Version 102.1 (updated 07/02/2012)

Welcome to Wireshark University™ and the
Wireshark Certified Network Analyst Program™
Wireshark (formerly “Ethereal”) has become the de facto industry standard open source product
for network analysis, troubleshooting and security. Over 500,000 IT professionals worldwide
download Wireshark each month. Wireshark has proven to be a necessary tool for locating the
cause of network performance issues and identifying security breaches. In addition, Wireshark is
used in worldwide multi-vendor training programs to visualize network communication processes.

The Wireshark Certified Network Analyst Exam was designed to confirm individual competencies
in using Wireshark to locate the cause of network problems (poor performance or security-
related) and confirm your knowledge of TCP/IP network communications in general. The
Wireshark Certified Network Analyst Exam was DoD 8570 certified by the U.S. Army in 2009.

The Exam is based on the thirty-three areas of study defined in the Exam Focus and Content
section of this document. The four primary areas covered in this Exam are:

• Wireshark Functionality
• TCP/IP Network Communications
• Network Troubleshooting
• Network Security

Register for the Wireshark Certified Network Analyst Exam at www.webassessor.com/pai.

For more information visit www.wiresharktraining.com/certification 1

[v102.1]
Contents
Exam Overview............................................................................................................................................ 3
Online Proctored Exam Version .................................................................................................................. 3
Exam Time Limit/Question Count ................................................................................................................ 3
Exam Pricing ............................................................................................................................................... 3
Pass/Fail Grading ........................................................................................................................................ 3
Question Formats ........................................................................................................................................ 4
Test Retake Procedure ................................................................................................................................ 4
Exam Registration ....................................................................................................................................... 4
Taking Your Proctored Exam ....................................................................................................................... 4
Acceptable Forms of Identification ............................................................................................................... 4
Closed Book Policy ...................................................................................................................................... 5
Cancellation/Rescheduling Details .............................................................................................................. 5
Cancellation/Rescheduling within 72 Hours of Your Exam Appointment ..................................................... 5
Certification Maintenance and Expiration .................................................................................................... 5
Wireshark Certified Network Analyst Online Portal ...................................................................................... 5
In Case of Test Problems or Questions ....................................................................................................... 6

Frequently Asked Questions (FAQ) .................................................................. 7

Can I keep my belongings with me during the test session? ................................................................... 7
May I bring food or drinks into the testing room? .................................................................................... 7
How do I register for the Wireshark Certified Network Analyst Exam? .................................................... 7
Can I take the Exam at the same time I register? ................................................................................... 7
How long does the Exam take? ............................................................................................................... 7
Is the Exam in English only? ................................................................................................................... 7
Where can I take the Exam? ................................................................................................................... 7
What do I get when I pass my Exam? ..................................................................................................... 7
How long is my certification valid? .......................................................................................................... 8
What are the Continuing Professional Education (CPE) requirements? ................................................. 8
Do CPE Credits from other certification programs count towards my Wireshark Certified Network
Analyst certification requirements? ......................................................................................................... 8
How do I take the Practice Exam? .......................................................................................................... 8
How do I prepare for the certification exam? ........................................................................................... 8
Should I register for the Exam before attending a Wireshark class? ....................................................... 8
How does the Wireshark Certified Network Analyst designation compare to other IT industry
certifications? .......................................................................................................................................... 9
Who created this Certification? ............................................................................................................... 9
Will this certification help my job prospects/career advancement? ......................................................... 9
Will there be additional levels added to the certification program later? .................................................. 9
What's the WCNA Examination passing score? ...................................................................................... 9
Are there different versions of the Exam for each country?..................................................................... 9
Which version of Wireshark is the Exam based on? ............................................................................... 9

Exam Preparation ............................................................................................. 10

Online Self-Paced Training ........................................................................................................................ 10
Core 1: Analyzing TCP/IP Networks with Wireshark™.......................................................................... 10
Core 2: Troubleshooting and Securing TCP/IP Networks with Wireshark™ ......................................... 10
All Access Pass Membership ................................................................................................................ 10
Instructor-Led Training Partners ................................................................................................................ 10
Books......................................................................................................................................................... 11
Customized Onsite and Online Training .................................................................................................... 11

Wireshark Certified Network Analyst

Exam Objectives (Test WCNA102.1) ............................................................... 12

For more information visit www.wiresharktraining.com/certification 2

[v102.1]
Exam Overview
Successful completion of the Wireshark Certified Network Analyst Exam indicates you have the
knowledge required to capture network traffic, analyze the results and identify various anomalies
related to performance or security issues.

To earn the Wireshark Certified Network Analyst status, you must pass a single Exam—the
WCNA-102.x Exam and obtain twenty (20) CPE credits each year of your certification.

The Wireshark Certified Network Analyst Exam is available at hundreds of testing centers around
the world. You can take your Exam at a KRYTERION High-stake Online Secure Testing (HOST)
location. Register for the proctored Wireshark Certified Network Analyst Exam online at
www.webassessor.com/pai.1

Online Proctored Exam Version

The Exam is also available in an Online Proctored (OLP) format which allows you to schedule to
take the test at your home or office. Biometric authentication steps are required (photo and
keyboard analytics) in order to register for an OLP Exam. OLP Exams are proctored via webcam
following the requirements defined by Kryterion, Inc. To view a tutorial on the OLP option, register
for a free test taker account at www.webassessor.com/pai and login to your Home page. Click the
Launch Tutorial button next to “Prepare Yourself – Try an Online Secured Assessment Now.”
Visit www.kryteriononline.com/delivery_options/online_proctoring/ for more information on OLP
technology.

Exam Time Limit/Question Count

The Wireshark Certified Network Analyst Exam is a closed-book Exam consisting of 100
questions. The Exam time limit is 2 hours (120 minutes).

Exam Pricing
The Wireshark Certified Network Analyst Exam cost is USD 299 for a single Exam sitting. The
Wireshark Certified Network Analyst Exam Practice Exam (online) cost is USD 29 for a single
Practice Exam session. Additional Exam sittings and Practice Exam sessions must be paid for
separately at the full price. If you require more than one Practice Exam session, we recommend
you purchase the Wireshark Certified Network Analyst Official Exam Prep Guide (see Books on
page 11).

Pass/Fail Grading
The Wireshark Certified Network Analyst Exam is graded on a pass/fail basis. Passing scores are
set by using statistical analysis. At the completion of the Exam, Candidates receive a score report
along with a score breakout by Exam section.

1
PAI represents the Protocol Analysis Institute, the parent company of Wireshark University and
Chappell University.

For more information visit www.wiresharktraining.com/certification 3

[v102.1]
Question Formats
There are two forms of questions in the Wireshark Certified Network Analyst Exam—true/false
and multiple choice. Only one answer is correct for each multiple choice question. Many
questions include images of Wireshark graphs or packet details.

Test Retake Procedure

If you fail the Exam, you must wait five (5) business days before retaking the Exam. You must
purchase another Test Taker Authorization Code at www.webassessor.com/pai. Only three (3)
Exams with the same Exam identification number may be taken per calendar year.

You must purchase another Exam sitting at the full price if you require a retake.

Exam Registration
Register for the proctored Wireshark Certified Network
Analyst Exam online at www.webassessor.com/pai.
Step-by-step Exam Registration instructions are
available at www.wiresharktraining.com/certification.

Taking Your Proctored Exam

Once your registration and scheduling is complete, you
will receive an email confirmation which includes the
details of your registration including your Test Taker Authorization Code. The email also includes
the HOST location address and the date and time of your test session. This email is the only
receipt you will receive from Kryterion.

You are required to bring two forms of identification with you to the HOST location, which
your proctor verifies and records. In addition, you must bring your Test Taker
Authorization Code which you received in your registration confirmation email.

The proctor will hand you a document to read in the waiting room while they load your Exam in
the testing area. The testing center document prepares you for your Exam session.

Once your Exam has loaded, your proctor will show you where the restrooms are, store your
personal belongings in a secure compartment and answer any Exam session questions you may
have. You may then begin your Exam. The Exam engine provides you with detailed instructions
on how to take the Exam and guides you through each step of the Exam process.

You have two hours (120 minutes) to complete the Wireshark Certified Network Analyst Exam.
You may review your answers before submitting your Exam. Unanswered questions are graded
as incorrect. When finished, you are prompted to notify your proctor that you have completed the
Exam. The proctor will then close your Exam session. You will receive your pass/fail notification
upon completion of the Exam.

Acceptable Forms of Identification

Acceptable forms of photo ID include: government-issued drivers license or ID card, passport,
military identification, an employee identification card or a student picture ID from an accredited
college or university. The following forms of non-photo ID are acceptable: credit card, check
cashing card or a bank debit card. A social security card is not an acceptable form of
identification.

For more information visit www.wiresharktraining.com/certification 4

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The OLP Exam requires a photo ID as well as keyboard analytic process to verify the identity of
the test taker and match the registrant with the test taker. For more information regarding the
OLP process and security, visit www.kryteriononline.com/delivery_options/online_proctoring/.

Closed Book Policy

The Wireshark Certified Network Analyst Exam is closed book format. No Internet access or open
computer (other than the Exam system) is allowed during the Exam. Candidates may not access
any printed materials or electronic devices such as extra computers or USB flash drives.

Cancellation/Rescheduling Details
If you need to reschedule your Exam appointment, you may do so earlier than 72 hours of your
Exam appointment. Log into your KRYTERION account at www.webassessor.com/pai and click
on View Schedule Details and the Reschedule button. IMPORTANT: Read the next section
regarding cancellation and rescheduling within 72 hours of your Exam appointment.

Cancellation/Rescheduling within 72 Hours of Your

Exam Appointment
If you wish to cancel or reschedule your Exam within 72 hours of your appointment, please call
the PAI Customer Support line at +1 408-378-7841. Do not attempt to contact Kryterion or the
testing center directly. You will be charged a $175 seating fee if you reschedule or cancel your
Exam appointment within 72 hours of your Exam appointment or do not show for your Exam
appointment.

Certification Maintenance and Expiration

Your Wireshark Certified Network Analyst status is valid for three (3) years from the date of
successful Exam completion. Twenty (20) Continuing Professional Education (CPE) credits are
required yearly to maintain your certification in good standing. CPE credits must be obtained in
the area of (a) network communications, (b) troubleshooting, (c) network testing/optimization or
(d) network security. For more information on obtaining and reporting CPE credits, refer to
www.wiresharktraining.com/certification.

Wireshark Certified Network Analyst Online Portal

After successful completion of the Wireshark Certified Network Analyst Exam, you will be
provided access to the Wireshark Certified Network Analyst Online Portal. Your Online Portal
contains at least 20 hours of online training/study/enhancement and is a key resource for easily
maintaining your certification in good standing with the required number of CPE credits. The
Online Portal also contains case studies of network analysis projects completed by other WCNAs.

You do not need to submit Online Portal activities for CPE credit. Wireshark University
periodically polls your transcript information from the Online Portal and credits your account
accordingly. To determine how many credits you have earned from your Online Portal activity,
click the Transcript button on the Online Portal menu.

For more information visit www.wiresharktraining.com/certification 5

[v102.1]
If desired, you may submit content to the Online Portal for CPE credits. First you must email your
request to submit content and provide an outline of same to [email protected]. Release
forms must be signed prior to posting WCNA documents to the Online Portal.

In Case of Test Problems or Questions

Please first review the FAQ section of this document. If you have additional questions regarding
the certification process, your certification status or the Kryterion testing engine, contact
Wireshark University at [email protected] or call +1 408-378-7841.

For more information visit www.wiresharktraining.com/certification 6

[v102.1]
Frequently Asked Questions (FAQ)
Can I keep my belongings with me during the test session?
Your personal items may not be accessed during the test session. Personal items include: bags,
wallets, purses, briefcases, watches, books, beepers, cell phones, electronic organizers and
calculators. You should, however, keep your identification with you at all times.

May I bring food or drinks into the testing room?

No, tobacco products, food, drink, and chewing gum are not allowed in the testing area.

How do I register for the Wireshark Certified Network Analyst Exam?

Step-by-step Exam Registration instructions are available at
www.wiresharktraining.com/certification.

Can I take the Exam at the same time I register?

Not the proctored Exam—the earliest you can schedule your Exam is 72 hours before your
desired Exam date/time. Registrants can take the unproctored Practice Exam immediately
following registration.

How long does the Exam take?

Candidates are provided two hours (120 minutes) to complete the Exam. An Exam timer indicates
the remaining Exam time. A question counter indicates the number of questions answered and
total number of questions in the Exam. A Review Test option allows you to mark questions for
review and revisit all questions and answers in the Exam. You may skip questions during the
Exam, but it is recommended you complete each question before submitting your Exam for
grading. Unanswered questions are marked incorrect. The Practice Exam also includes a two
hour (120 minutes) time limit.

Is the Exam in English only?

Currently the Exam and Practice Exam are only available in English.

Where can I take the Exam?

The Wireshark Certified Network Analyst Exam is delivered by Kryterion, Inc. Kryterion has
hundreds of testing centers around the world. Visit www.kryteriononline.com/host_locations/ to
locate a Kryterion High-stake Online Secure Testing (HOST) location near you.

What do I get when I pass my Exam?

Within fifteen (15) business days of successful completion of the Exam, Wireshark University will
send your Wireshark Certified Network Analyst Welcome Kit. The Welcome Kit includes your
Certificate, Certification ID Number, valid certification date details and additional information
regarding your certification maintenance, CPE credits and information regarding access to and
usage of the Wireshark Certified Network Analyst logo.

For more information visit www.wiresharktraining.com/certification 7

[v102.1]
How long is my certification valid?
Wireshark Certified Network Analyst status is valid
for three (3) years from the date of successful Exam
completion. During that three (3) year period, you
must retain your Wireshark Certified Network Analyst
certification in good standing by obtaining twenty (20)
CPE credits yearly.

What are the Continuing Professional

Education (CPE) requirements?
Twenty (20) CPE credits will be required to maintain your certification in good standing by
ensuring you are staying current with network analysis practices and technologies. CPE credits
must be obtained in the areas of:

(a) network communications

(b) network troubleshooting
(c) network testing/optimization
(d) network security

CPE credit information must be submitted to Wireshark University on an annual basis. If you
participate in the training activities on the Online Portal, you do not need to submit your CPE
information – your information will be automatically updated in your Wireshark Certified Network
Analyst account. For further information on CPE options and manually submitting your CPE
information, visit www.wiresharktraining.com/cpe.

Do CPE Credits from other certification programs count towards my

Wireshark Certified Network Analyst certification requirements?
If your CPE activity falls in one of the four areas listed above, you may submit your activity at
www.wiresharktraining.com/cpe.

How do I take the Practice Exam?

Register for the Practice Exam just as you register for the final Exam. Your Practice Exam is
available for you to take as soon as you have completed the registration process at
www.webassessor.com/pai. Locate the Launch button for your Exam on your Webassessor
home page. If you need to stop your Practice Exam for some reason, you may do so simply by
closing the Practice Exam window. Any questions you have already answered have been saved
for you. If the Practice Exam was interrupted due to technical issues, you may re-launch the
Practice Exam by logging into your Webassessor home page and clicking the Launch button.
The Practice Exam will resume at the first unanswered question. You have two hours (120
minutes) of active time to complete the Practice Exam.

How do I prepare for the certification exam?

You can prepare for the Wireshark Certified Network Analyst Exam using self-paced, instructor-
led or on-the-job study. We recommend the Exam Prep Guide which contains over 300 practice
questions based on the actual Exam. The Exam Prep Guide is available through Amazon. Refer
to Exam Preparation on page 10 for more details.

Should I register for the Exam before attending a Wireshark class?

Most students wait until after taking their Wireshark training courses to register for the Exam. You
should only schedule your Exam after you feel comfortable with the subject material.

For more information visit www.wiresharktraining.com/certification 8

[v102.1]
How does the Wireshark Certified Network Analyst designation compare to
other IT industry certifications?
The Wireshark Certified Network Analyst designation is focused on not only Wireshark, but also
key TCP/IP communications areas that can be investigated when troubleshooting or securing a
network. The Wireshark Certified Network Analyst designation will identify you as an IT
professional who is keeping up with current techniques and the world’s most popular network
analyzer tool. The Wireshark Certified Network Analyst designation is an ideal complement to the
CISSP, CCIE, CNP, Network+ and Security+ certifications.

Who created this Certification?

Wireshark University was co-founded by Gerald Combs (creator of Wireshark) and Laura
Chappell, world-renown network analyst, in 2007. One element of Wireshark University is the
Wireshark Certified Network Analyst designation. Topics included in the Exam come from the
thirty-three areas of study for network analysts (see Wireshark Certified Network Analyst Exam
Objectives on page 12).

Will this certification help my job prospects/career advancement?

If you want to attain a competitive edge and help improve employability and earning potential,
obtaining your Wireshark Certified Network Analyst designation can help position you in the job
market. Wireshark’s increasing popularity (with over 500,000 downloads per month) and leading
role as the in-house de facto tool for troubleshooting and security increases the value of this
certification immensely.

Will there be additional levels added to the certification program later?

We have considered creating “specializations,” but at this time the only certification is the
Wireshark Certified Network Analyst. If specialization certifications are created, the Wireshark
Certified Network Analyst Exam must be completed successfully in order to achieve such
specializations.

What's the WCNA Examination passing score?

The Wireshark Certified Network Analyst Exam is a Pass/Fail exam. You are provided with topics
of the questions answered incorrectly on each Exam upon completion of the Exam. The passing
score for each examination is calculated by equating the scoring values associated with each
question. Passing rates are estimated to be in the 70% to 80% range.

Are there different versions of the Exam for each country?

The same English language version is given throughout the world.

Which version of Wireshark is the Exam based on?

The current Exam (as of July 2, 2012) is based on Wireshark version 1.8.x.The Study Guide-
Second Edition and Exam Prep Guide-Second Edition are also based on Wireshark version 1.8.x.

For more information visit www.wiresharktraining.com/certification 9

[v102.1]
Exam Preparation
The Wireshark Certified Network Analyst Exam
focuses on TCP/IP communications analysis, methods
for using Wireshark to identify the cause of network
problems, and the evidence that a network is under
reconnaissance or a host has been breached.
Consider the following options for Exam preparation.

Online Self-Paced Training

All Access Pass Membership
The All Access Pass (AAP) training membership provides access to Core 1, Core 2,
Wireshark Certification Study Sessions, live online training events and additional online
training in the areas of network analysis, troubleshooting, optimization and security.
Core 1: Analyzing TCP/IP Networks with Wireshark™
In this self-paced course, students discover effective Wireshark operations and packet-
level TCP/IP communications by examining both properly-performing and poorly-
performing networks as they prepare for the Wireshark Certified Network Analyst Exam.
[25 sections, 46 labs, approximately 22 hours of online training]
Core 2: Troubleshooting and Securing TCP/IP Networks with Wireshark™
In this self-paced course, students gain the skills required to effectively troubleshoot and
secure a TCP/IP network by analyzing network traffic with Wireshark as they prepare for
the Wireshark Certified Network Analyst Exam. Student learns techniques to analyze
traffic on poorly performing TCP/IP networks and identify reconnaissance processes on
the network as well as indicators that a host is compromised. [19 sections, 53 labs,
approximately 25 hours of online training]

Visit www.chappellU.com to view the complete contents of the All Access Pass.

Instructor-Led Training Partners

For an updated list of Wireshark University Certified Training Partners, visit
www.wiresharktraining.com/iltpartners.

Global Knowledge - North America - www.globalknowledge.com

Global Knowledge is the worldwide leader in IT and business training. Global Knowledge
delivers training via training centers, private facilities, and the Internet, enabling
customers to choose when, where, and how they want to receive training programs and
learning services.

SCOS Software bv – Europe - www.scos.nl

Polarisavenue 53
2132 JH Hoofddorp
The Netherlands
Email: [email protected]
Phone: 0031 (0)23 568 5615
Fax: 0031 (0)23 562 1072

For more information visit www.wiresharktraining.com/certification 10

[v102.1]
Books
Wireshark Network Analysis: The Official Wireshark Certified
Network Analyst Study Guide (Second Edition)
This comprehensive book covers all thirty-three areas of study for the
Wireshark Certified Network Analyst Exam while providing numerous
case studies, tips and tricks for using Wireshark efficiently to
troubleshoot and secure networks.
ISBN10: 1-893939-94-4
ISBN13: 978-1-893939-94-3
Paperback: 986 pages
Book URL: www.wiresharkbook.com
Paperback Retail Price: $99.95
Kindle Version Retail Price: $69.95

Wireshark Certified Network Analyst: Official Exam Prep Guide

(Second Edition)
This book provides 300+ practice quiz questions based on the thirty-
three areas of study defined for the Wireshark Certified Network
Analyst Exam. This Official Exam Prep Guide offers a companion to
Wireshark Network Analysis: The Official Wireshark Certified Network
Analyst Study Guide (Second Edition).
10-digit ISBN: 1-893939-90-1
13-digit ISBN: 978-1-893939-90-5
Paperback: 186 pages
Book URL: www.wiresharkbook.com/epg
Paperback Retail Price: $39.95
Kindle Version Retail Price: $9.95

Customized Onsite and Online Training

Wireshark University
www.wiresharktraining.com
Wireshark University was founded in 2007 to provide training on Wireshark for
troubleshooting, security and optimization. Customized onsite courses can be arranged
to train multiple students at one time at your location or via the Internet for a
geographically dispersed student base. Courses can be customized based on your
network details and design.

For more information on customized onsite courses, visit the Online and Onsite sections
of www.chappellU.com or email [email protected] or call +1 408-378-7841.

For more information visit www.wiresharktraining.com/certification 11

[v102.1]
Wireshark Certified Network Analyst Exam
Objectives (Test WCNA102.1)
The Wireshark Certified Network Analyst Exam is based on thirty-three areas of concentration.

Key Area The icon marks key topics to study in preparation for the Exam.

Section 1: Network Analysis Overview

9 Define the Purpose of Network Analysis
9 List Troubleshooting Tasks for the Network Analyst
9 List Security Tasks for the Network Analyst
9 List Optimization Tasks for the Network Analyst
9 List Application Analysis Tasks for the Network Analyst
9 Define Legal Issues of Listening to Network Traffic
9 Overcome the "Needle in the Haystack " Issue
9 Understand General Network Traffic Flows
9 Review a Checklist of Analysis Tasks

Section 2: Introduction to Wireshark

9 Describe Wireshark's Purpose
9 Know How to Obtain the Latest Version of Wireshark
9 Compare Wireshark Release and Development Versions
9 Report a Wireshark Bug or Submit an Enhancement
9 Capture Packets on Wired or Wireless Networks
9 Open Various Trace File Types
9 Describe How Wireshark Processes Packets
9 Define the Elements of the Start Page
9 Identify the Nine GUI Elements
9 Navigate Wireshark’s Main Menu
9 Use the Main Toolbar for Efficiency
9 Focus Faster with the Filter Toolbar
9 Make the Wireless Toolbar Visible
9 Access Options through Right-Click Functionality
9 Define the Functions of the Menus and Toolbars

Section 3: Capture Traffic

9 Know Where to Tap Into the Network
9 Know When to Run Wireshark Locally
9 Capture Traffic on Switched Networks
9 Use a Test Access Port (TAP) on Full-Duplex Networks
9 Define When to Set up Port Spanning/Port Mirroring on a Switch
9 Analyze Routed Networks
9 Analyze Wireless Networks
9 Define Options for Capturing at Two Locations Simultaneously (Dual Captures)
9 Identify the Most Appropriate Capture Interface
9 Capture on Multiple Adapters Simultaneously
9 Capture Traffic Remotely
9 Automatically Save Packets to One or More Files
9 Optimize Wireshark to Avoid Dropping Packets

For more information visit www.wiresharktraining.com/certification 12

[v102.1]
 9 Conserve Memory with Command-Line Capture

Section 4: Create and Apply Capture Filters

9 Describe the Purpose of Capture Filters
9 Build and Apply a Capture Filter to an Interface
9 Filter by a Protocol
9 Create MAC/IP Address or Host Name Capture Filters
9 Capture One Application’s Traffic Only
9 Use Operators to Combine Capture Filters
9 Create Capture Filters to Look for Byte Values
9 Manually Edit the Capture Filters File
9 Share Capture Filters with Others

Section 5: Define Global and Personal Preferences

9 Find Your Configuration Folders
9 Set Global and Personal Configurations
9 Customize Your User Interface Settings
9 Define Your Capture Preferences
9 Define How Wireshark Automatically Resolve IP and MAC Names
9 Plot IP Addresses on a World Map with GeoIP
9 Resolve Port Numbers (Transport Name Resolution)
9 Resolve SNMP Information
9 Configure Filter Expressions [NEW}
9 Configure Statistics Settings
9 Define ARP, TCP, HTTP/HTTPS and Other Protocol Settings
9 Configure Protocol Settings with Right-Click

Section 6: Colorize Traffic

9 Use Colors to Differentiate Traffic
9 Disable One or More Coloring Rules
9 Share and Manage Coloring Rules
9 Identify Why a Packet is a Certain Color
9 Create a “Butt Ugly” Coloring Rule for HTTP Errors
9 Color Conversations to Distinguish Them
9 Temporarily Mark Packets of Interest

Section 7: Define Time Values and Interpret Summaries

9 Use Time to Identify Network Problems
9 Understand How Wireshark Measures Packet Time
9 Choose the Ideal Time Display Format
9 Identify Delays with Time Values
9 Create Additional Time Columns
9 Measure Packet Arrival Times with a Time Reference
9 Identify Client, Server and Path Delays
9 Calculate End-to-End Path Delays
9 Locate Slow Server Responses
9 Spot Overloaded Clients
9 View a Summary of Traffic Rates, Packet Sizes and Overall Bytes Transferred

For more information visit www.wiresharktraining.com/certification 13

[v102.1]
Section 8: Interpret Basic Trace File Statistics
9 Launch Wireshark Statistics
9 Identify Network Protocols and Applications
9 Identify the Most Active Conversations
9 List Endpoints and Map Them on the Earth
9 Spot Suspicious Targets with GeoIP
9 List Conversations or Endpoints for Specific Traffic Types
9 Evaluate Packet Lengths
9 List All IPv4/IPv6 Addresses in the Traffic
9 List All Destinations in the Traffic
9 List UDP and TCP Usage
9 Analyze UDP Multicast Streams
9 Graph the Flow of Traffic
9 Gather Your HTTP Statistics
9 Examine All WLAN Statistics

Section 9: Create and Apply Display Filters

9 Understand the Purpose of Display Filters
9 Create Display Filters Using Auto-Complete
9 Apply Saved Display Filters
9 Use Expressions for Filter Assistance
9 Make Display Filters Quickly Using Right-Click Filtering
9 Filter on Conversations and Endpoints
9 Understand Display Filter Syntax
9 Combine Display Filters with Comparison Operators
9 Alter Display Filter Meaning with Parentheses
9 Filter on the Existence of a Field
9 Filter on Specific Bytes in a Packet
9 Find Key Words in Upper or Lower Case
9 Use Display Filter Macros for Complex Filtering
9 Avoid Common Display Filter Mistakes
9 Manually Edit the dfilters File

Section 10: Follow Streams and Reassemble Data

9 Follow and Reassemble UDP Conversations
9 Follow and Reassemble TCP Conversations
9 Follow and Reassemble SSL Conversations
9 Identify Common File Types

Section 11: Customize Wireshark Profiles

9 Customize Wireshark with Profiles
9 Create a New Profile
9 Share Profiles
9 Create a Troubleshooting Profile
9 Create a Corporate Profile
9 Create a WLAN Profile
9 Create a VoIP Profile
9 Create a Security Profile

For more information visit www.wiresharktraining.com/certification 14

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Section 12: Annotate, Save, Export and Print Packets
9 Annotate a Packet or an Entire Trace File
9 Save Filtered, Marked and Ranges of Packets
9 Export Packet Contents for Use in Other Programs
9 Export SSL Keys
9 Save Conversations, Endpoints, I/O Graphs and Flow Graph Information
9 Export Packet Bytes

Section 13: Use Wireshark’s Expert System

9 Launch Expert Info Quickly
9 Colorize Expert Info Elements
9 Filter on TCP Expert Information Elements
9 Define TCP Expert Information

Section 14: TCP/IP Analysis Overview

9 Define Basic TCP/IP Functionality
9 Follow the Multistep Resolution Process
9 Define Port Number Resolution
9 Define Network Name Resolution
9 Define Route Resolution for a Local Target
9 Define Local MAC Address Resolution for a Target
9 Define Route Resolution for a Remote Target
9 Define Local MAC Address Resolution for a Gateway

Section 15: Analyze Domain Name System (DNS) Traffic

9 Define the Purpose of DNS
9 Analyze Normal DNS Queries/Responses
9 Analyze DNS Problems
9 Dissect the DNS Packet Structure
9 Filter on the DNS/MDNS Traffic

Section 16: Analyze Address Resolution Protocol (ARP) Traffic

9 Define the Purpose of ARP Traffic
9 Analyze Normal ARP Requests/Responses
9 Analyze Gratuitous ARP
9 Analyze ARP Problems
9 Dissect the ARP Packet Structure
9 Filter on ARP Traffic

Section 17: Analyze Internet Protocol (IPv4/IPv6) Traffic

9 Define the Purpose of IP
9 Analyze Normal IPv4 Traffic
9 Analyze IPv4 Problems
9 Dissect the IPv4 Packet Structure
9 Filter on IPv4/IPv6 Traffic
9 Sanitize IPv4 Addresses in a Trace File
9 Set Your IP Protocol Preferences

For more information visit www.wiresharktraining.com/certification 15

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Section 18: Analyze Internet Control Message Protocol
(ICMPv4/ICMPv6) Traffic
9 Define the Purpose of ICMP
9 Analyze Normal ICMP Traffic
9 Analyze ICMP Problems
9 Dissect the ICMP Packet Structure
9 Filter on ICMP and ICMPv6 Traffic

Section 19: Analyze User Datagram Protocol (UDP) Traffic

9 Define the Purpose of UDP
9 Analyze Normal UDP Traffic
9 Analyze UDP Problems
9 Dissect the UDP Packet Structure
9 Filter on UDP Traffic

Section 20: Analyze Transmission Control Protocol (TCP) Traffic

9 Define the Purpose of TCP
9 Analyze Normal TCP Communications
9 Define the Establishment of TCP Connections
9 Define How TCP-based Services Are Refused
9 Define How TCP Connections are Terminated
9 Track TCP Packet Sequencing
9 Define How TCP Recovers from Packet Loss
9 Improve Packet Loss Recovery with Selective Acknowledgments
9 Define TCP Flow Control
9 Analyze TCP Problems
9 Dissect the TCP Packet Structure
9 Filter on TCP Traffic
9 Set TCP Protocol Parameters

Section 21: Graph IO Rates and TCP Trends

9 Use Graphs to View Trends
9 Generate Basic I/O Graphs
9 Filter I/O Graphs
9 Generate Advanced I/O Graphs
9 Compare Traffic Trends in I/O Graphs
9 Graph Round Trip Time
9 Graph Throughput Rates
9 Graph TCP Sequence Numbers over Time
9 Interpret TCP Window Size Issues
9 Interpret Packet Loss, Duplicate ACKs and Retransmissions

Section 22: Analyze Dynamic Host Configuration Protocol

(DHCPv4/DHCPv6) Traffic
9 Define the Purpose of DHCP
9 Analyze Normal DHCP Traffic
9 Analyze DHCP Problems

For more information visit www.wiresharktraining.com/certification 16

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 9 Dissect the DHCP Packet Structure
9 Filter on DHCPv4/DHCPv6 Traffic
9 Display BOOTP-DHCP Statistics

Section 23: Analyze Hypertext Transfer Protocol (HTTP) Traffic

9 Define the Purpose of HTTP
9 Analyze Normal HTTP Communications
9 Analyze HTTP Problems
9 Dissect HTTP Packet Structures
9 Filter on HTTP or HTTPS Traffic
9 Export HTTP Objects
9 Display HTTP Statistics
9 Graph HTTP Traffic Flows
9 Set HTTP Preferences
9 Analyze HTTPS Communications
9 Analyze SSL/TLS Handshake
9 Analyze TLS Encrypted Alerts
9 Decrypt HTTPS Traffic
9 Export SSL Keys

Section 24: Analyze File Transfer Protocol (FTP) Traffic

9 Define the Purpose of FTP
9 Analyze Normal FTP Communications
9 Analyze Passive Mode Connections
9 Analyze Active Mode Connections
9 Analyze FTP Problems
9 Dissect the FTP Packet Structure
9 Filter on FTP Traffic
9 Reassemble FTP Traffic

Section 25: Analyze Email Traffic

9 Analyze Normal POP Communications
9 Analyze POP Problems
9 Dissect the POP Packet Structure
9 Filter on POP Traffic
9 Analyze Normal SMTP Communication
9 Analyze SMTP Problems
9 Dissect the SMTP Packet Structure
9 Filter on SMTP Traffic

For more information visit www.wiresharktraining.com/certification 17

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Section 26: Introduction to 802.11 (WLAN) Analysis
9 Analyze Signal Strength and Interference
9 Capture WLAN Traffic
9 Compare Monitor Mode and Promiscuous Mode
9 Set up WLAN Decryption
9 Prepend a Radiotap or PPI Header
9 Compare Signal Strength and Signal-to-Noise Ratios
9 Describe 802.11 Traffic Basics
9 Analyzed Normal 802.11 Communications
9 Dissect Basic 802.11 Frame Elements
9 Filter on WLAN Traffic
9 Analyze Frame Control Types and Subtypes
9 Customize Wireshark for WLAN Analysis

Section 27: Voice over IP (VoIP) Analysis Fundamentals

9 Define VoIP Traffic Flows
9 Analyze Session Bandwidth and RTP Port Definition
9 Analyze VoIP Problems
9 Examine SIP Traffic
9 Examine RTP Traffic
9 Play Back VoIP Conversations
9 Decipher RTP Player Marker Definitions
9 Create a VoIP Profile
9 Filter on VoIP Traffic

Section 28: Baseline “Normal” Traffic Patterns

Wireshark Certified Network Analyst Exam Objectives:
9 Define the Importance of Baselining
9 Baseline Broadcast and Multicast Types and Rates
9 Baseline Protocols and Applications
9 Baseline Boot up Sequences
9 Baseline Login/Logout Sequences
9 Baseline Traffic during Idle Time
9 Baseline Application Launch Sequences and Key Tasks
9 Baseline Web Browsing Sessions
9 Baseline Name Resolution Sessions
9 Baseline Throughput Tests
9 Baseline Wireless Connectivity
9 Baseline VoIP Communications

For more information visit www.wiresharktraining.com/certification 18

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Section 29: Find the Top Causes of Performance Problems
9 Troubleshoot Performance Problems
9 Identify High Latency Times
9 Point to Slow Processing Times
9 Find the Location of Packet Loss
9 Watch Signs of Misconfigurations
9 Analyze Traffic Redirections
9 Watch for Small Payload Sizes
9 Look for Congestion
9 Identify Application Faults
9 Note Any Name Resolution Faults

Section 30: Network Forensics Overview

9 Compare Host to Network Forensics
9 Gather Evidence
9 Avoid Detection
9 Handle Evidence Properly
9 Recognize Unusual Traffic Patterns
9 Color Unusual Traffic Patterns

Section 31: Detect Scanning and Discovery Processes

9 Define the Purpose of Discovery and Reconnaissance
9 Detect ARP Scans (aka ARP Sweeps)
9 Detect ICMP Ping Sweeps
9 Detect Various Types of TCP Port Scans
9 Detect UDP Port Scans
9 Detect IP Protocol Scans
9 Define Idle Scans
9 Know Your ICMP Types and Codes
9 Analyze Traceroute Path Discovery
9 Detect Dynamic Router Discovery
9 Define Application Mapping Processes
9 Use Wireshark for Passive OS Fingerprinting
9 Detect Active OS Fingerprinting
9 Identify Spoofed Addresses and Scans

For more information visit www.wiresharktraining.com/certification 19

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Section 32: Analyze Suspect Traffic
9 Identify Vulnerabilities in the TCP/IP Resolution Processes
9 Find Maliciously Malformed Packets
9 Identify Invalid or Dark Destination Addresses
9 Differentiate between Flooding or Standard Denial of Service Traffic
9 Find Clear Text Passwords and Data
9 Identify Phone Home Behavior
9 Catch Unusual Protocols and Applications
9 Locate Route Redirection Using ICMP
9 Catch ARP Poisoning
9 Catch IP Fragmentation and Overwriting
9 Spot TCP Splicing
9 Watch Other Unusual TCP Traffic
9 Identify Password Cracking Attempts
9 Build Filters and Coloring Rules from IDS Rules

Section 33: Effective Use of Command-Line Tools

9 Define the Purpose of Command-Line Tools
9 Use Wireshark.exe (Command-Line Launch)
9 Capture Traffic with Tshark
9 List Trace File Details with Capinfos
9 Edit Trace Files with Editcap
9 Merge Trace Files with Mergecap
9 Convert Text with Text2pcap
9 Capture Traffic with Dumpcap
9 Define Rawshark

For more information visit www.wiresharktraining.com/certification 20

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For more information on the Wireshark Certified Network Analyst Exam, please visit
www.wiresharktraining.com/certification or contact us directly.

Wireshark University
[email protected]
5339 Prospect Road, #343
San Jose, CA 95129
USA

Phone: +1 408-378-7841
Fax: +1 408-387-7891

For more information visit www.wiresharktraining.com/certification 21

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