Quest® Secure Copy® 7.6.

Install Guide
© 2023 Quest Software Inc.
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Secure Copy Install Guide

Updated - November 2024
Software Version - 7.6.3
Contents
Before you install Secure Copy .............................................................................................. 4
Minimum system requirements .................................................................................................. 4
Supported operating systems .................................................................................................... 4
Required software ...................................................................................................................... 5
Supported NAS devices ............................................................................................................. 5
Supported cloud storage services .............................................................................................. 6
User privilege requirements ....................................................................................................... 6
Destination folder ....................................................................................................................... 6
Upgrading to Secure Copy 7.6 ................................................................................................... 7

Installing Secure Copy ............................................................................................................ 8

Installing Secure Copy ............................................................................................................... 8
Licensing Secure Copy .............................................................................................................. 8

About us .................................................................................................................................. 10
 1

Before you install Secure Copy

The system requirements are the same for all components of Quest® Secure Copy®. Ensure that the minimum
requirements are met and all necessary software is installed before installing any of the components.
● Minimum system requirements
● Supported operating systems
● Required software
● Supported NAS devices
● Supported cloud storage services
● User privilege requirements
● Destination folder
● Upgrading to Secure Copy 7.6.3

Minimum system requirements

Table 1. Minimum system requirements

Requirement Details
Processor 1 GHz processor
Memory Minimum 1 Gbyte
Hard Disk Space Minimum 100 Mbytes
Recommended 1 Gbyte
NOTE: Log files are created when a copy job runs and can grow very large
depending on the scope of the copy job.
Monitor 1152 x 864 screen resolution with 16-bit color

Supported operating systems

● Windows Server® 2008
● Windows Server 2008 R2
● Windows Server 2012
● Windows Server 2012 R2
● Windows Server 2016
● Windows Server 2019

Quest Secure Copy 7.6.3

Before you install Secure Copy 4
 ● Windows Server 2022
● Windows® 10
● Windows 8.1 (32-bit or 64-bit)
NOTE: Secure Copy will transfer data between NTFS/FAT16/FAT32 partitions only (security will not be
maintained when copying to a FAT partition). Secure Copy also transfers data from or to an Azure file
share. Certain NAS appliance manufacturers have devices that are compatible with Secure Copy.

Required software
● Microsoft® .NET Framework 4.5.2 or greater

Supported NAS devices

● EMC DMX3
● EMC VNX5600
● EMC VNX
● EMC VNX 8
● EMC Centerra® by EMC Celerra® NAS
● EMC Celerra NS480
● EMC Celerra NX4
● EMC Isilon
● EMC Isilon 8.1.0.1
● NetApp 8.1
● NetApp vFiler 8.2.1p3 7-mode FAS2220
● NetApp SAN using CIFS
● NetApp FAS3140
● NetApp FAS8080 EX
● NetApp Filer FAS3250
● NetApp FAS3240
● NetApp FAS6290
● NetApp FAS8040
● NetApp Filer Model FAS2040 firmware 7.3.4
● NetApp Filer Model FAS2040 firmware 8.0.1
● Dell® EqualLogic®
● Dell FluidFS. 4.0 based on Fs8600
● Dell Compellant® Fluid FS 4.0.230
● Dell PowerVault® 1950
● Dell EqualLogic PS Series Model 70-0400 firmware 6.0.2
● Hitachi NAS 4060
● Hitachi HNAS

Quest Secure Copy 7.6.3

Before you install Secure Copy 5
 ● Hitachi HNAS model 4100
● Hitachi NAS EVS - 12.3.3826.02 SMN400

Supported cloud storage services

● Azure file share

User privilege requirements

To use Secure Copy®, a user must hold administrative rights. These rights are required for the installation and
use of the product. Additionally, users must have administrative rights on any servers or workstations that are
involved in the copy process.
Secure Copy runs under the context of the logged on user. For full access to all files and folders on the source
machine, the user must be a member of the Administrators and Backup Operators groups on the source
machine.
In a Windows-to-Windows data copy, the user must only be a member of the Administrators group to effectively
grant the user the Backup Operator privileges and enable the Override Security on Access Denied feature.
However, when copying to or from certain network storage devices such as a NetAPP Filer, the Override security
on Access Denied option does not function. In this case, it is necessary for the user to be a member of the
Backup Operators group on this machine to avoid being denied access to certain files. If there is any question as
to whether a machine may not support this option, ensure the user is a member of the Backup Operators group
to prevent being denied access to files or folders.

Destination folder
Secure Copy® needs to be installed on only one machine, which does not need to be the source machine or the
target machine. Ideally, install Secure Copy on the source machine, which is most probably retired after the
migration is done. The only time it is not recommended is when the source machine is too old to be quick enough
or reliable enough for the copy process to be successful.
NOTE: Secure Copy streams RPC commands to the source and target machines as part of the copy
process. Having the Secure Copy on a third machine causes numerous network connections to open
and thus consume additional resources, which causes a minor latency between Secure Copy and the
source and target machines.

NOTE: For the resume option, Secure Copy will generate more read requests against the storage.
Thus, starting copy from scratch for very large volumes is recommended as an approach.

NOTE: While some RAM is consumed at the source and target machines; however, the majority of the
RAM is consumed on the machine running Secure Copy to build copy jobs. In the process of building
copy jobs, Secure Copy generates lists of files that are portioned out among the available threads and
batches. Maximizing the available RAM on the machine running Secure Copy allows it to perform tasks
without caching to disk because of lack of memory.

Quest Secure Copy 7.6.3

Before you install Secure Copy 6
Upgrading to Secure Copy 7.6.3
To see what is new in Secure Copy®, refer to the What’s New in Secure Copy 7.6.3 document or the Secure
Copy 7.6.3 Release Notes.
During the licensing process, you can import log files, scheduled jobs, and the jobs database from the previous
version of Secure Copy. See Licensing Secure Copy.

Back up your files

As with all software installations, it is recommended that you back up your files before installing the new software.
The simplest way to back up your files is to navigate to the directory on the server where Secure Copy is
installed. Press CTRL-A to select all files in this folder. Press CTRL-C to copy the files to the clipboard. Create a
new folder and press CTRL-V to paste these files into this new backup folder.

Quest Secure Copy 7.6.3

Before you install Secure Copy 7
 2

Installing Secure Copy

The installation process involves installing Quest® Secure Copy® and activating your license.
● Installing Secure Copy
● Licensing Secure Copy

Installing Secure Copy

NOTE: At the end of the installation, you may be prompted to restart your computer.
IMPORTANT: If you are upgrading from a previous version of Secure Copy, it is recommended that you
back up all directories that contain data relevant to Secure Copy.

To install Secure Copy

1 Launch the Autorun.
NOTE: You can access all product documentation on the Documentation tab of the Autorun.

2 On the Home page, click Install.

3 Launch the Secure Copy install file appropriate for your system.
4 On the Welcome screen of the Setup Wizard, click Next.
NOTE: You must accept the terms of the license agreement in order to continue with the
installation. The software may also be governed by other applicable laws and copyrights not
specifically enumerated in the license agreement, or as dictated by supplemental documentation
included with the product or at the time of purchase or evaluation.

5 Accept the license agreement and click Next.

6 If you want to change the installation destination, click Change, and then select a new location, otherwise,
click Next.
7 Click Install.
8 Click Finish.

Licensing Secure Copy

You need either a trial or full license to use Secure Copy®. If you have questions about your license, contact your
sales representative.

To activate your license

1 Launch Secure Copy.
Quest Secure Copy 7.6.3
Installing Secure Copy 8
 2 If no license has been installed, the licensing dialog box appears.
3 Click Update License, and locate your license file.
4 Click Open.
5 In the licensing dialog box, click OK.
6 If you are upgrading from a previous version of Secure Copy, you can import log files and the jobs
database.
a Select Import data from previous version, and locate the previous version’s installation directory
b Choose if you want to include the jobs database and scheduled jobs. If you choose to include
schedule jobs, enter the user account and password of the account that can access the scheduled
jobs.
IMPORTANT: It is recommended that you import data, log files, the jobs database, and scheduled
jobs. Upon completion of the installation process, the previous version’s installation directory is
deleted.

7 Click Next.
8 Select a location for the log files. The default location is C:\Program Files\Quest\Secure Copy 7\Logs\.
9 Click Finish.
NOTE: If Secure Copy is unable to migrate the scheduled jobs, you receive a message. You will
need to check the scheduled tasks and manually update the application path to reflect the new
Secure Copy installation path.

To update your license

1 Click License Status.
-OR-
Select Help | License Status.
2 To see the status of a license, select the module and click Details.
3 Select the module to license, and click Update License.
4 Locate the Quest license file (*.asc or *.dlv) and click Open.
5 In the licensing dialog box, click OK.

Quest Secure Copy 7.6.3

Installing Secure Copy 9
 About us

Quest provides software solutions for the rapidly-changing world of enterprise IT. We help simplify the challenges
caused by data explosion, cloud expansion, hybrid datacenters, security threats, and regulatory requirements.
We are a global provider to 130,000 companies across 100 countries, including 95% of the Fortune 500 and 90%
of the Global 1000. Since 1987, we have built a portfolio of solutions that now includes database management,
data protection, identity and access management, Microsoft platform management, and unified endpoint
management. With Quest, organizations spend less time on IT administration and more time on business
innovation. For more information, visit www.quest.com.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have
trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a
day, 365 days a year. The Support Portal enables you to:
● Submit and manage a Service Request
● View Knowledge Base articles
● Sign up for product notifications
● Download software and technical documentation
● View how-to-videos
● Engage in community discussions
● Chat with support engineers online
● View services to assist you with your product.

Quest Secure Copy 7.6.3

About us 10