Exam 1 Review 001c
Exam 1 Review 001c
This is the study guide for Exam #1 for MIS 101. It covers chapters 1 through 4.
During the exam you will be able to use one page of hand-written notes, one side, with
your name clearly written on it (you can put your name on the back). These notes should be
turned in with the exam. Most questions will be multiple choice, with a few fill-in-the-blank
questions.
Questions can be from the book, slides or lecture. When a topic is listed, assume that you
should study more than just its name.
Note that some things that are on this study guide may not appear in the exam. Similarly,
there may be things on the exam that are not on the study guide. However, it is intended that if
you thoroughly study using this study guide, you will be well-prepared.
Chapter 1:
1. The case of Kodak
2. The “laws” of computer technology as discussed in the class and book, and the general
ideas behind these “laws”
3. Non-routine skills
4. What does an MIS consist of?
5. Components of an IS
6. Knowledge, information and data
7. The six criteria of data quality (remember your instructor defines these a little bit
differently than the book!)
Chapter 2:
1. Porter’s Five Forces and four generic strategies
2. Value chains and business processes
3. The types of business process activities, and the categories these belong to
4. Business process design theory – what it is and what it expects
5. First-mover versus second-mover advantages
6. The ways a product can incorporate IS
7. The ways that business processes can incorporate IS
Chapter 3:
1. The four functions of business intelligence
2. The three phases of business intelligence
3. Data storage technologies used in business intelligence, and their roles
4. Ways to acquire data and what we do when we acquire data
5. Different types of analyses – concepts, terminology, etc.
6. Reporting types and approaches
7. Knowledge management (as far as it is defined in your book and/or the lecture) and
supporting systems
8. Artificial intelligence
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a. Uses
b. Types
c. Strength
d. Advantages/disadvantages
Chapter 4:
1. Computer data storage
2. Basic computer components
3. Machine language and programming languages
4. Computer types
5. Software types and categories
6. Software licensing
7. Virtualization
8. Disruptive technologies
9. BYOD policies
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