Service Availability Matrix
Service Availability Matrix
This document provides you with an overview of the ConnectedDrive services and features relating to our vehicles. These include factory-installed options, ConnectedDrive
upgrades, BMW Digital Standard, BMW Digital Premium, service durations and renewals, and various important notes relating to these services.
Please note the following important notes relating to the information provided in this document:
- The service availability matrix provides an overview of when a particular feature became available on a particular model. Actual availability of particular features in a vehicle may
depend on vehicle options, vehicle software version, other technical restrictions, applicable laws, or applicable ConnectedDrive Terms. To confirm eligibility for a particular vehicle,
please visit the ConnectedDrive Store (www.bmwusa.com/MyBMWConnectedDrive) and log in with the BMW ID associated to that vehicle.
- Prices, durations, and features are subject to change, subject to applicable laws and ConnectedDrive Terms.
- Dates shown reflect model year (e.g., 2020) or initial production dates (e.g., Mar-19) when a particular feature first became available. Some vehicles are no longer able to access
the features due to technology discontinuations such as discontinuation of cellular connectivity. On most MY2023 and newer vehicles, an active ConnectedDrive contract is
required in order to activate most features.
- Whether equipped with BMW Digital Standard or BMW Digital Premium, all vehicles will have BMW Assist eCall, TeleService, and Remote Services available for as long as
technically capable and in accordance with applicable law, ConnectedDrive Terms, and other restrictions.
- Please refer to the footnotes at the end of the document for additional information.
BMW Online (BMW Search) 2014 2022 2024 2023 2014 2022 2014 2009 2014 2010 2010 2009 2019 2013 2018 2011 2015 2010 2010 2019 2023 2009
Concierge Services 2014 N/A N/A N/A 2014 N/A 2014 2007 2014 Sep-06 2007 2007 2019 2013 2018 2011 2015 2007 2008 2019 N/A 2009
22 4
WiFi Hotspot 2019 N/A N/A N/A N/A N/A 2017 2017 2017 2017 2017 2016 2019 2018 2018 2017 2017 2017 2017 2019 N/A 2019
1-23 Page 1
Please refer to “Notes and Disclosures to Service Availability Matrix” page for additional information. 12/11/2024
BMW CONNECTED DRIVE.
Service Availability Matrix
Factory-Installed Options (Continued).
Digital Key Plus8 N/A N/A 2024 2023 N/A 2022 N/A N/A N/A 2024 N/A 2023 N/A 2023 2024 2022 2022 2024 2024 2023 2023 N/A
2020/ 2020/
BMW Connected Music w/Spotify®11 N/A 2022 2024 2023 N/A 2022 202010 20199 2021 2020 N/A 2020 2019 2023 2024
202112 202112
2019 2020 2019 2023 2019
10 9
Remote Software Upgrade N/A 2022 2024 2023 N/A 2022 2020 2019 2021 2021 N/A 2020 2019 2023 2024 2022 2022 2019 2020 2019 2023 2019
19 10 9
Remote Engine Start N/A N/A N/A N/A N/A N/A 2020 2019 2021 2021 N/A 2020 2019 2023 2024 2022 2022 2019 2020 2019 N/A 2019
18 10 9 12 12
Remote 3D View N/A 2022 2024 2023 N/A 2022 2020 2019 2021 2017 2018 2018 2019 2023 2024 2018 2019 2019 2020 2019 2023 2019
16 10 9
Drive Recorder N/A 2022 2024 2023 N/A N/A 2020 2019 2021 2021 N/A 2020 2019 2023 2024 2022 2022 2019 2020 2019 2023 2019
2020/ 2020/
Intelligent Personal Assistant N/A 2022 2024 2023 N/A 2022 202010 20199 2021 2020 N/A 2020 2019 2023 2024 2019 2020 2019 2023 2019
202112 202112
2020/
Amazon Alexa Car Integration13 2019 2022 2024 2023 2020 2022 2020 201913 202013 N/A 202013 201913 2019 2019 2019 2019 201913 202013 201913 2023 201913
202113
2020/ 2020/
Traffic Camera Information14 N/A 2022 2024 2023 N/A 2022 202210 20199 2021 2020 N/A 2020 2019 2023 2024 2019 2020 2019 2023 2022
202112 202112
17 10 9 2020/ 2020/
Android Auto Compatibility N/A 2022 2024 2023 N/A 2022 2020 2019 2021 2020 N/A 2020 2019 2023 2024 2019 2020 2019 2023 2019
202112 202112
20 10 9 2020/ 2020/
Uneven Road Surface App N/A 2022 2024 2023 N/A 2022 2022 2019 2021 2020 N/A 2020 2019 2023 2024 2019 2020 2019 2023 2022
202112 202112
23
Personal eSIM N/A 2022 2024 2023 N/A 2022 2023 2023 2024 2024 N/A 2023 N/A 2024 2024 2025 N/A 2024 2024 2023 2023 N/A
1-23 Page 2
Please refer to “Notes and Disclosures to Service Availability Matrix” page for additional information. 12/11/2024
BMW CONNECTED DRIVE.
Service Availability Matrix
ConnectedDrive Upgrades.
IconicSounds Sport N/A N/A N/A N/A N/A N/A N/A N/A N/A 2021 N/A N/A N/A N/A N/A N/A N/A 2019 2020 2019 N/A N/A
27
Welcome Light Animation N/A N/A 2024 2023 N/A N/A N/A N/A N/A 2024 N/A 2023 N/A N/A N/A N/A N/A 2024 2024 N/A N/A N/A
28
Entertainment Offer N/A 2024 2024 2023 N/A 2024 N/A N/A N/A 2024 N/A 2023 N/A N/A N/A N/A N/A 2024 2024 2024 2024 N/A
BMW Digital Premium29 N/A N/A N/A N/A N/A N/A 202530 N/A N/A N/A N/A N/A N/A 2024 2024 2025 N/A N/A N/A N/A N/A N/A
1-27 Page 3
Please refer to “Notes and Disclosures to Service Availability Matrix” page for additional information. 12/11/2024
BMW CONNECTED DRIVE.
Service Availability Matrix
BMW Digital Premium
BMW Digital Premium offers owners numerous benefits in addition to the BMW Digital Standard offering:
AirConsole Games Games on vehicle screen with smartphone control N/A Included
My Modes My Modes 3 Modes (Efficient, Personal, Sport) 6 Modes (3 Standard Modes + 3 Additional Modes)
Doors & Windows Geo-based routines (e.g., Automated Window) N/A Included
NOTES:
- Whether equipped with BMW Digital Standard or BMW Digital Premium, all vehicles will have BMW Assist eCall, TeleService, and Remote Services available for as long as technically capable.
Page 4
12/11/2024
BMW CONNECTED DRIVE.
Notes and Disclosures to Service Availability Matrix.
1
Lights Flash / Horn Blow available on 2012 and later 3 Series Sedan and ActiveHybrid 3 and 2014 and later 3 Series Sports Wagon and Gran Turismo
2
Lights Flash / Horn Blow available on 2010 and later 5 Series Gran Turismo and 2011 and later 5 Series Sedan
3
Advanced Real-Time Traffic Information, Weather Icons in Navigation Map, and Message Dictation available on 2013 and later ActiveHybrid 3 and 2014 and later 3 Series Sedan, Sports Wagon, and Gran Turismo
4
WiFi Hotspot is not available on 2017 3 Series Gran Turismo
5
Dates shown indicate when Apple CarPlay® Compatibility was first available as a factory-installed option. or available to purchase via the ConnectedDrive Store (www.bmwusa.com/MyBMWConnectedDrive). When not
factory-equipped with CarPlay Compatibility, vehicles must be factory-equipped with Navigation Professional and either 6NW (Wireless Charging), 6NP (Enhanced USB and Bluetooth), or 6NS (Smartphone Integration /
Enhanced USB and Bluetooth) in order to be eligible for purchase of CarPlay Compatibility via the ConnectedDrive Store. For vehicles with Navigation Business (e.g., option 6UN/6UP/606), CarPlay Compatibility is only
available as a factory-installed option.
6
X3/X4 vehicles available with Apple CarPlay® Compatibility as a factory-installed option starting with Sep. 2016 production or available to purchase via the ConnectedDrive Store starting with Aug. 2016 production.
7
This note intentionally left blank.
8
Digital Key Classic, Digital Key, and Digital Key Plus require Comfort Access (Option 322) and automatic transmission (Option 205, 2TB, or 2TE). Digital Key and Digital Key Plus require a compatible smartphone with
NFC-capabilities or Ultra-Wideband (UWB) capabilities, respectively. Digital Key Classic is only available with the BMW KeyCard in order to use the Digital Key feature. Where Digital Key Plus and Digital Key are both
shown for a vehicle, both technologies can be used with the vehicle. The BMW KeyCard is also available to use for vehicles equipped with Digital Key and Digital Key Plus.
9
Feature is available on 3 Series Sedan. It is not available 3 Series Gran Turismo.
10
Except for Traffic Camera Information and Uneven Road Surface, feature is available on 2 Series Gran Coupe and MY2022 and newer 2 Series Coupe. Feature is not available on 2 Series Convertible. Traffic Camera
Information and Uneven Road Surface are only available for MY2022 and newer 2 Series Coupe.
11
Feature requires that the vehicle software is level 11/2019 or newer. For applicable vehicles, the software version can be checked in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For
vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for vehicles which require a software update to be performed at a BMW Center,
additional charges may apply. A Spotify® Premium account is required. Spotify® is a registered trademark of Spotify AB. Further information on Spotify can be found at https://www.spotify.com/us/.
12
Feature is available on 2020 X3 and X4 (except X3 M and X4 M). It is then available on all MY2021 and later X3 and X4, including X3 M and X4 M.
13
For vehicles equipped with 6U3 (Live Cockpit Professional) or 6U2 (Live Cockpit Plus), feature requires that the vehicle software is level 3/2021 or newer. For applicable vehicles, the software version can be checked in
iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for
vehicles which require a software update to be performed at a BMW Center, additional charges may apply. For vehicles not equipped with 6U3 (Live Cockpit Professional) or 6U2 (Live Cockpit Plus), feature requires that
the vehicle software is level 11/2018 or newer.
14
Traffic Camera Information requires that the vehicle software is level 7/2019 or newer. For applicable vehicles, the software version can be checked in iDrive via “Apps > Settings > General Settings > Remote Software
Upgrade” . For vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for vehicles which require a software update to be performed at a BMW
Center, additional charges may apply. Traffic Camera Information requires option Live Cockpit Pro (Option 6U3) on applicable vehicles.
15
For MY2021, 530e/530e xDrive Sedan is compatible as of July 2020 production and X5 xDrive45e is compatible as of August 2020 production.
16
Refer to note #7 on “Notes and Disclosures to Service Durations and Renewals” for more information about Drive Recorder applicability.
17
Android Auto Compatibility requires that the vehicle software is level 7/2020 or newer and vehicle is equipped with Connected Package Professional (6C4). For applicable vehicles, the software version can be
checked in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please
note: for vehicles which require a software update to be performed at a BMW Center, additional charges may apply.
18
Refer to note #9 on page 6 for more information about Remote 3D View applicability.
19
For applicable vehicles, equipped with automatic transmission (Option 205, 2TB, or 2TE) and not factory-equipped with Remote Engine Start (Option 1CR), please visit the ConnectedDrive Store at www.bmwusa.com/
MyBMWConnectedDrive, your BMW Center, or call BMW Assist at 888-333-6118 to see if this feature is available for purchase.
20
Feature requires that the vehicle software is level 7/2020 or newer. For applicable vehicles, the software version can be checked in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For
vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for vehicles which require a software update to be performed at a BMW Center,
additional charges may apply.
21
Feature requires vehicle software 11/19 or newer. Not available for vehicles with the following factory options: 2VF (Adaptive M Suspension), 2VR (2-axle air suspension), or 2VW (Adaptive M Suspension Professional).
22
Vehicles equipped with Personal eSIM will have WiFi Hotspot functionality via the Personal eSIM.
23 Page 5
For Model Year 2023, only available on M2 Coupe.
2020-08-25 12/11/2024
BMW CONNECTED DRIVE.
Notes and Disclosures to Service Availability Matrix (Continued).
24
Available on vehicles produced 7/21 and later. Requires option code 5DN (Parking Assistant Plus)
25
Requires that vehicle is equipped with option 5DN (Parking Assistant Plus) and option 322 (Comfort Access). Vehicle software level 22-11 or later required.
26
Available for vehicles equipped with option 9QV (Driving Assistant Plus Preparation). For BMW iX, also available with option 5AQ (Active Guard Plus) since start of production.
27
Available for applicable vehicles with vehicle software 23-11 or later.
28
Available for applicable vehicles with vehicle software 23-07 or later.
29
Digital Premium includes Welcome Light Animation and Drive Recorder.
30
Available for MY2025 and newer 2 Series Gran Coupe only.
Page 6
12/11/2024
BMW CONNECTED DRIVE.
Service Durations and Renewals.
Model Year 2018 and earlier vehicles.
1-3
Please refer to “Notes and Disclosures to Service Durations and Renewal” page for additional information.
Where no duration is shown above, feature is available for as long as technically supported.
Page 7
12/11/2024
BMW CONNECTED DRIVE.
Service Durations and Renewals. Model Year
2019 and later.
Model Year 2019 and later Model Year 2019 and later Model Year 2019 and later
Feature
with Live Cockpit Pro (Option Code 6U3) with Live Cockpit Plus (Option Code 6U2) without Live Cockpit/Pro/Plus
Requires Connected Package Pro (6C4) Requires Connected Package Pro (6C4) Requires Advanced Real-Time Traffic Information (Option 6AM)
or Connected Package Plus (6C2) 4years of service included in factory-equipped vehicles
Advanced Real-Time 4 years of service included in factory-equipped vehicles 4 years of service included in factory-equipped vehicles
Traffic Information 1 year renewal of 6AM available as part of the BMW Connected
1 year renewal of 6AM available as part of the BMW Connected 1 year renewal of 6AM available as part of the BMW Connected Services
Services package Services package package
Requires Connected Package Pro (6C4) Requires Connected Package Pro (6C4)
Weather Icons in Navigation Map or Connected Package Plus (6C2) Requires BMW Online and Apps / ConnectedDrive Services (Option 6AK)
4 years of service included in factory-equipped vehicles
4 years of service included in factory-equipped vehicles 4 years of service included in factory-equipped vehicles1 year renewal
1 year renewal available as part of the BMW Connected Services
BMW Online (News & Weather) 1 year renewal available as part of the BMW Connected Services available as part of the BMW Connected Services package
package
package
Requires Connected Package Pro (6C4)
Requires Connected Package Pro (6C4) and
or Connected Package Plus (6C2) and Requires WiFi Hotspot option (6WD)
WiFi Hotspot option (6WD)
WiFi Hotspot option (6WD)
A 3 month / 3GB (whatever occurs first) trial is included.
WiFi Hotspot A 3 month / 3GB (whatever occurs first) trial is included.
A 3 month / 3GB (whatever occurs first) trial is included.
A paid subscription to a data plan is required beyond trial period
A paid subscription to a data plan is required beyond trial period for
A paid subscription to a data plan is required beyond trial for continued WiFi Hotspot functionality
continued WiFi Hotspot functionality
period for continued WiFi Hotspot functionality
Requires Apple CarPlay Compatibility (6CP)
Requires Connected Package Pro (6C4) Requires Connected Package Pro (6C4)
Apple CarPlay® Compatibility as a factory-equipped feature or purchased via
or Connected Package Plus (6C2) ConnectedDrive Store
Requires Connected Package Pro (6C4) 4
Digital Key Classic4 1 year of service included in factory-equipped vehicles. Not Applicable Not Applicable
No renewals available
Digital Key Requires Connected Package Pro (6C4) 4 Requires Connected Package Pro (6C4) 4
Not Applicable
(formerly Digital Key for iPhone®)4 Included with vehicle for as long as technically capable Included with vehicle for as long as technically capable
Requires Connected Package Pro (6C4) 4 Requires Connected Package Pro (6C4) 4
Digital Key Plus Not Applicable
Included with vehicle for as long as technically capable Included with vehicle for as long as technically capable
Requires Connected Package Pro (6C4) Requires Connected Package Pro (6C4) Requires Remote Engine Start (Option 1CR)
Remote Engine Start6 or Connected Package Plus (6C2)
4 years of service included in factory-equipped vehicles 4 years of service included in factory-equipped vehicles 4 years of service included in factory-equipped vehicles
Requires Connected Package Pro (6C4) Requires Parking Assistant Plus (Option 5DN) or
Requires Connected Package Pro (6C4)
Remote 3D View9 or Connected Package Plus (6C2) Side and Top View Cameras (Option 5DL)
4 years of service included in factory-equipped vehicles 4 years of service included in factory-equipped vehicles 4 years of service included in factory-equipped vehicles
Requires Live Cockpit Pro (6U3)
Drive Recorder7 Available as 1 month trial, 12 months or 36 months subscription, or Not applicable Not Applicable
one-time purchase
Requires Live Cockpit Pro (6U3)
Intelligent Personal Assistant Not Applicable Not Applicable
4 years of service included in factory-equipped vehicles
4-10`
Please refer to “Notes and Disclosures to Service Durations and Renewal” page for additional information.
Where no duration is shown above, feature is available for as long as technically supported.
Page 8
12/11/2024
BMW CONNECTED DRIVE.
Service Durations and Renewals. Model Year
2019 and later (continued).
Model Year 2019 and later
Model Year 2019 and later
with Live Cockpit Pro / Model Year 2019 and later
Feature with Live Cockpit Plus / Navigation
BMW Curved Display with HUD without Live Cockpit/Pro/Plus
(Option Code 6U2)
(Option Code 6U3)
Requires Live Cockpit Pro / BMW Curved Display with HUD (6U3) Requires Live Cockpit Plus / Navigation (6U2)
Traffic Camera Information8 3 month trial is included for factory-equipped vehicles 3 month trial is included for factory-equipped vehicles Not Applicable
1 year subscription available 1 year subscription available
Android Auto Compatibility Requires Connected Package Pro (6C4) Requires Connected Package Pro (6C4) Not Applicable
Amazon Alexa Car Integration10 Requires Connected Package Pro (6C4) Requires Connected Package Pro (6C4) Not Applicable
Uneven Road Surface App Requires Connected Package Pro (6C4) Not Applicable Not Applicable
4-10`
Please refer to “Notes and Disclosures to Service Durations and Renewal” page for additional information.
Where no duration is shown above, feature is available for as long as technically supported.
Page 9
12/11/2024
BMW CONNECTED DRIVE.
Renewals.
BMW Connected Services Package
The BMW Connected Services package contains all services available for renewal, based on your vehicle’s equipment, with the exception of any ConnectedDrive Upgrades
renewals. ConnectedDrive Upgrades are available as standalone renewals.
Renewals are available once the service(s) are within 30 days of expiration. If your vehicle is eligible for renewal(s), simply log in to the ConnectedDrive Store (https://
mygarage.bmwusa.com) to see what BMW Connected Services package is available for your vehicle. Based on how many services will be included in the renewal, the price of the
package is reflected accordingly.
Please note that the actual number of services included in the BMW Connected Services package for your vehicle may differ based on vehicle equipment.
Page 10
12/11/2024
BMW CONNECTED DRIVE.
Notes and Disclosures to
Service Durations and Renewals.
1
Applicable for vehicles with a BMW Assist contract completed starting September 23, 2015. For vehicles with a contract completed before September 23, 2015, the service offering will be that shown in the “2014
and later (except 2014 X6)…” column
2
An active ConnectedDrive contract is required (either from factory or via a renewal of “Connected Services” package)
3
Refer to the Service Availability Matrix for availability information about Apple CarPlay Compatibility
4
Digital Key Classic and Digital Key require Comfort Access (Option 322) and automatic transmission (Option 205, 2TB, or 2TE). Digital Key requires a compatible smartphone with NFC-capabilities, while Digital Key
Classic is only available with the BMW KeyCard in order to use the Digital Key feature.
5
Feature requires that the vehicle software is level 11/2019 or newer. For applicable vehicles, the software version can be checked in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For
vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for vehicles which require a software update to be performed at a BMW Center,
additional charges may apply. For BMW Connected Music, a Spotify® Premium account is required. Spotify®is a registered trademark of Spotify AB. Further information on Spotify can be found at https://
www.spotify.com/us/.
6
Requires Remote Engine Start (Option 1CR) from new, or purchased via the ConnectedDrive Store at www.bmwusa.com/MyBMWConnectedDrive, your BMW Center, or by calling BMW Assist at 888-333-6118.
7
Requires Parking Assistant Plus (Option 5DN) and Drive Recorder (Option 6DR). For vehicles not equipped with Option 6DR from new, but equipped with Option 5DN, Drive Recorder requires that the vehicle
software is level 7/2019 or newer. For applicable vehicles, the software version can be checked in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For vehicles without Remote Software
Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for vehicles which require a software update to be performed at a BMW Center, additional charges may apply.
8
Traffic Camera Information requires that the vehicle software is level 7/2019 or newer. For applicable vehicles, the software version can be checked in iDrive via “Apps > Settings > General Settings > Remote
Software Upgrade” . For vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please note: for vehicles which require a software update to be
performed at a BMW Center, additional charges may apply.
9
Remote 3D View requires Parking Assistant Plus (Option 5DN) or Side and Top View Cameras (Option 5DL). Additionally, MY2020 5 Series, X3, and X4 require vehicle software 11/2019 or newer. The software
version can be checked in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your
BMW Center. Please note: for vehicles which require a software update to be performed at a BMW Center, additional charges may apply.
10
For vehicles equipped with 6U3 (Live Cockpit Professional) or 6U2 (Live Cockpit Plus), feature requires that the vehicle software is level 3/2021 or newer. For applicable vehicles, the software version can be checked
in iDrive via “Apps > Settings > General Settings > Remote Software Upgrade” . For vehicles without Remote Software Upgrade option, the vehicle’s software level may be confirmed by your BMW Center. Please
note: for vehicles which require a software update to be performed at a BMW Center, additional charges may apply. For vehicles not equipped with 6U3 (Live Cockpit Professional) or 6U2 (Live Cockpit Plus), feature
requires that the vehicle software is level 11/2018 or newer.
Page 11
12/11/2024