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Process Approach Presentation Script Final

The presentation discusses the 'process approach' in Quality Management Systems (QMS), emphasizing its importance in connecting tasks to improve overall company performance. Key components include the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking, which help organizations achieve consistent results and enhance customer confidence. Implementing this approach involves setting clear goals, defining responsibilities, and continuously seeking improvements.

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14 views

Process Approach Presentation Script Final

The presentation discusses the 'process approach' in Quality Management Systems (QMS), emphasizing its importance in connecting tasks to improve overall company performance. Key components include the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking, which help organizations achieve consistent results and enhance customer confidence. Implementing this approach involves setting clear goals, defining responsibilities, and continuously seeking improvements.

Uploaded by

op
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Slide 1: Title

Hi everyone! Thanks for being here today. We're going to talk about something called the 'process

approach' in Quality Management Systems, or QMS. Basically, QMS is a way that companies

organize themselves to make sure they produce quality products or services. My name is [Your

Name], and this is [Second Presenter's Name]. We'll explain what the process approach is, why it's

useful, and how companies can use it to improve the way they work.
Slide 2: Introduction to Process Approach

Presenter 2:

Let's start with what the 'process approach' means. Think of it like a series of steps or tasks that are

all connected. Instead of looking at tasks as separate, this approach connects them, helping the

company work better as a whole.

Presenter 1:

In simple terms, it's like putting together a puzzle. Each task is a piece, and they all need to fit

together. In the ISO standards, which are guidelines companies follow for quality, the process

approach is super important. It helps make sure everything works well together. The process

approach also includes two key ideas: the Plan-Do-Check-Act (PDCA) cycle and something called

risk-based thinking, which we'll talk about soon.


Slide 3: Why Use a Process Approach?

Presenter 1:

Now, let's talk about why using the process approach is a good idea. When companies use this

approach, they get predictable results. That means they know what to expect each time they

complete a process, which helps them avoid surprises.

Presenter 2:

Another reason it's great is that it helps the company manage resources, like time and money, more

wisely. It also helps different departments work together better. When everyone's on the same page,

it's easier to reach company goals.

Presenter 1:

And last but not least, this approach makes customers feel more confident in the company.

Customers know they can rely on the company for good, consistent products or services.
Slide 4: Key Components of the Process Approach

Presenter 2:

The process approach is like organizing all the tasks so they work together smoothly. Every task, or

'process,' has clear goals, inputs (like materials), and outputs (like the final product or result).

Presenter 1:

Imagine it like a chain: each link (or process) connects to the next. For example, if one department

does its job well, it helps the next one do a better job too. It's all connected. This helps the whole

company work toward a common goal, like improving product quality.


Slide 5: Plan-Do-Check-Act (PDCA) Cycle

Presenter 1:

The PDCA cycle is a way to keep improving. Here's how it works:

1. Plan - First, set goals and plan the steps.

2. Do - Then, take action and do the tasks.

3. Check - After that, review what happened. Did everything go as planned?

4. Act - Finally, make changes if needed to improve for next time.

Presenter 2:

Basically, it's a loop. Every time you go through it, you make things a little bit better. The PDCA

cycle helps the company keep checking and improving its work.

Presenter 1:

Think of it as practicing a skill over and over to get better each time.
Slide 6: Process Approach in ISO 9001:2015

Presenter 2:

ISO 9001:2015 is a big set of rules that companies follow to make sure they're doing quality work. It

talks about the process approach in one section called Clause 4.4. Here, it says companies need to

plan out their steps, make sure people know their roles, and check they're getting good results.

Presenter 1:

The standard also says that companies should keep an eye on things constantly. If they see

something that could be better, they should fix it. This regular checking helps them find and fix

issues early.
Slide 7: Risk-Based Thinking

Presenter 1:

Risk-based thinking is another important part of the process approach. Think of 'risk' as anything

that could go wrong or be a problem. With risk-based thinking, companies look at each step and

think about what could go wrong, so they can prevent issues.

Presenter 2:

It's not just about stopping bad things from happening. It's also about finding opportunities for

improvement, like ways to make things faster or cheaper. This helps companies stay strong and

ready for changes.


Slide 8: Advantages of a Process Approach

Presenter 2:

So, what are the benefits of using a process approach? First, it helps companies be more efficient.

They can get more done with less waste, and that's good for business.

Presenter 1:

It also helps the company meet quality requirements more easily. If a company is consistent in its

work, customers will trust it more, and that helps build a good reputation.
Slide 9: Implementing the Process Approach

Presenter 1:

How can a company actually use the process approach? First, they need to set clear goals for each

step, like what they want to achieve. Then, they make sure everyone knows who's responsible for

each task.

Presenter 2:

After that, they have to keep track of each step and see if there's room for improvement. It's like

fine-tuning an instrument: even if it's already good, there's always a way to make it better.
Slide 10: Conclusion

Presenter 2:

To sum up, the process approach is all about making sure every part of the company works together

smoothly. This way, companies can get consistent results and keep improving.

Presenter 1:

It's like building a strong team where everyone knows their role and works toward the same goal.

Thank you for listening, and we're happy to answer any questions!

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