Fiery X3e

JOB MANAGEMENT GUIDE

CF2001P
Copyright © 2001 Electronics For Imaging, Inc. All rights reserved.
This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose
without express prior written consent from Electronics For Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change
without notice and does not represent a commitment on the part of Electronics For Imaging, Inc.

The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.

Patents: 5,867,179; 5,835,788; 5,666,436; 5,553,200; 5,543,940; 5,537,516; 5,517,334; 5,506,946; 5,424,754; 5,343,311; 5,212,546; 4,941,038; 4,837,722;
4,500,919; D406,117

Trademarks
EFI, the EFI logo, Fiery, the Fiery logo, Fiery Driven, the Fiery Driven logo, EFICOLOR, ColorWise, and Rip-While-Print are trademarks registered in the U.S.
Patent and Trademark Office. Fiery ZX, Fiery X2, Command WorkStation, AutoCal, Starr Compression, Memory Multiplier, NetWise, and VisualCal are
trademarks of Electronics For Imaging, Inc.

Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator, and Adobe PageMaker are trademarks of Adobe Systems Incorporated,
registered in certain jurisdictions. EPS (Encapsulated PostScript) is a trademark of Altsys Corporation. Apple, the Apple logo, AppleShare, AppleTalk, EtherTalk,
LaserWriter, and Macintosh are registered trademarks, and MultiFinder is a trademark of Apple Computer, Inc. Microsoft, MS, MS-DOS, and Windows are
registered trademarks of Microsoft in the US and other countries. QuarkXPress is a registered trademark of Quark, Inc. Times, Helvetica, and Palatino are
trademarks of Linotype AG and/or its subsidiaries. ITC Avant Garde, ITC Bookman, ITC Zapf Chancery, and ITC Zapf Dingbats are registered trademarks of
International Typeface Corporation. Ethernet is a registered trademark of Xerox Corporation. NetWare and Novell are registered trademarks and Internetwork
Packet Exchange (IPX) is a trademark of Novell, Inc. UNIX is a registered trademark of UNIX System Laboratories, a wholly owned subsidiary of Novell, Inc.
PANTONE is a registered trademark of Pantone, Inc. Matchprint is a trademark of Imation Corp.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

Legal Notices
APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE.
APPLE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE
OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE
RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort [including negligence],
product liability or otherwise), will be limited to $50.

Restricted Rights Legends

For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause at 252.227.7013.

For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the
commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics For Imaging, Inc.’s standard commercial
agreement for this software. Unpublished rights reserved under the copyright laws of the United States.

Printed in the United States of America on recycled paper.

Part Number: 45024727

FCC Information

Declaration of Conformity

Trade Name: Printer Controller

Model Number: Fiery X3e CF2001 (Printer)

Compliance Test Report Number: EMC-2000-104

Compliance Test Report Date: October 30, 2000

Responsible Party (in USA): Electronics For Imaging, Inc.

Address: 303 Velocity Way, Foster City, CA 94404

Telephone: (650) 357-3500

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.

WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.

Industry Canada Class A Notice

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled, “Digital Apparatus” ICES-003 from Industry Canada.

Avis de Conformation Classe A de l’Industrie Canada

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe A prescrites dans la
norme sur le matériel brouilleur, “Appareils Numériques” NMB-003 édictée par l’Industrie Canada.
CE Marking (Declaration of Conformity)
We declare under our sole responsibility that the copier and options to which this declaration relates is in conformity with the specifications below. This declaration
is valid for the area of the European Union (EU) only.

Product Type Console Printer System

System Product CF2001 + Fiery X3e CF2001

Name CF2001 Options: FN-107, FN-108, JS-1002, AD-14, PF-117, PF-118, CT-2, M128-2, Counter

Compliance EMC-2000-73, EMC-2000-74

Report Number

Standards Safety * 2 : EN 60 950/1992 (A1, A2, A3, A4 & A11)

(Safety of information technology equipment, including electrical business equipment)
EN 60825-1 / 1994 with A11 (Copier only)
(Radiation safety of laser products, equipment classification, requirements, and user’s guide)
EMC *1 : EN55 022 (Class B)/1998 (Limits and method for measurement of radio disturbance characteristics of information
technology equipment (ITE))
EN61000-3-2/1995 (Electromagnetic compatibility (EMC)- Part 3: Limits, Section 2: Limits for harmonic current
emissions (equipment input current ≤16A per phase))
EN61000-3-3/1995 (Electromagnetic compatibility (EMC)- Part 3: Limits, Section 2: Limitation of voltage fluctuations
and flicker in low-voltage supply systems for equipment with rated current ≤16A
EN55024/1998 (Information technology equipment — immunity characteristics — Limits and methods of
measurement
EN61000-4-2/1995 : Electrostatic discharge immunity test
EN61000-4-3/1995 : Radiated electromagnetic field immunity test
EN61000-4-4/1995 : Electrical fast transient/burst immunity test
EN61000-4-5/1995 : Surge immunity test
EN61000-4-6/1996 : Immunity to conducted disturbance, induced by radio-frequency field
EN61000-4-8/1993 : Power-frequency magnetic field immunity test
EN61000-4-11: Voltage dips, short interruptions and voltage variations immunity test
Notes: *1) EMC performance: This product was designed for operation in a typical office environment.
*2) First year of labeling according to EC-directive 73/23/EEC and 93/68/EEC: 2000
3) This product was designed for operation in a typical office environment.

EC Directives Safety: 73/23/EEC and 93/68/EEC

EMC: 89/336/EEC and 93/68/EEC

This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications and is
prohibited under EC Directives.

Software License Agreement

Before using the Software, please carefully read the following terms and conditions. BY USING THIS SOFTWARE, YOU SIGNIFY THAT YOU HAVE
ACCEPTED THE TERMS OF THIS AGREEMENT. If you cannot or do not accept these terms, you may return the entire package within ten (10) days to
the Distributor or Dealer from which you obtained them for a full refund.

Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Software”) included
with the Fiery X3e you have purchased, including without limitation the PostScript software provided by Adobe Systems Incorporated.
You may:
a. use the Software solely for your own customary business purposes and solely with Fiery X3e;
b. use the digitally-encoded machine-readable outline and bitmap programs (“Font Programs”) provided with Fiery X3e in a special encrypted format (“Coded
Font Programs”) to reproduce and display designs, styles, weights, and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own
customary business purposes on the display window of the Fiery X3e or monitor used with Fiery X3e;
c. use the trademarks used by Electronics for Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and
d. assign your rights under this Agreement to a transferee of all of your right, title and interest in and to Fiery X3e provided the transferee agrees to be bound by
all of the terms and conditions of this Agreement.

You may not:

a. make use of the Software, directly or indirectly, to print bitmap images with print resolutions of 600 dots per inch or greater, or to generate fonts or typefaces
for use other than with Fiery X3e;
b. make or have made, or permit to be made, any copies of the Software, Coded Font Programs, accompanying documentation or portions thereof, except as
necessary for use with the Fiery X3e unit purchased by you; provided, however, that under no circumstances may you make or have made, or permit to be made,
any copies of that certain portion of the Software which has been included on the Fiery X3e hard disk drive. You may not copy the documentation;
c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation.
d. rent or lease the Software.

Proprietary Rights
You acknowledge that the Software, Coded Font Programs, Typefaces, Trademarks and accompanying documentation are proprietary to Electronics For Imaging
and its suppliers and that title and other intellectual property rights therein remain with Electronics For Imaging and its suppliers. Except as stated above, this
Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or
licenses in respect of the Software, Coded Font Programs, Typefaces, Trademarks or accompanying documentation. You may not adapt or use any trademark or
trade name which is likely to be similar to or confusing with that of Electronics For Imaging or any of its suppliers or take any other action which impairs or
reduces the trademark rights of Electronics For Imaging or its suppliers. The trademarks may only be used to identify printed output produced by the Coded Font
Programs. At the reasonable request of Electronics For Imaging, you must supply samples of any Typeface identified with a trademark.

Confidentiality
You agree to hold the Software and Coded Font Programs in confidence, disclosing the Software and Coded Font Programs only to authorized users having a need
to use the Software and Coded Font Programs as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties.

Remedies
Unauthorized use, copying or disclosure of the Software, Coded Font Programs, Typefaces, Trademarks or accompanying documentation will result in automatic
termination of this license and will make available to Electronics For Imaging other legal remedies.

Limited Warranty And Disclaimer

Electronics For Imaging warrants that, for a period of ninety (90) days from the date of delivery to you, the Software under normal use will perform without
significant errors that make it unusable. Electronics For Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning
Fiery X3e to Electronics For Imaging or an authorized dealer) will be, at Electronics For Imaging’s option, to use reasonable commercial efforts to attempt to
correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement. Some
states do not allow limitations on duration of implied warranty, so the above limitation may not apply to you.

Except for the above express limited warranty, Electronics For Imaging makes and you receive no warranties or conditions on the Products, express, implied, or
statutory, and Electronics For Imaging specifically disclaims any implied warranty or condition of merchantability or fitness for a particular purpose.

For warranty service, please contact your authorized service/support center.

EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, ELECTRONICS FOR IMAGING MAKES AND YOU RECEIVE NO WARRANTIES
OR CONDITIONS ON THE SOFTWARE OR CODED FONT PROGRAMS, EXPRESS, IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION
OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND ELECTRONICS FOR IMAGING SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Electronics For Imaging does not warrant that
the operation of the software will be uninterrupted or error free or that the Software will meet your specific requirements.
Limitation Of Liability
IN NO EVENT WILL ELECTRONICS FOR IMAGING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST
PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM THE USE OF
THE SOFTWARE, CODED FONT PROGRAMS OR ACCOMPANYING DOCUMENTATION, HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY. THIS LIMITATION WILL APPLY EVEN IF ELECTRONICS FOR IMAGING OR ANY AUTHORIZED DEALER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE THAT THE PRICE OF THE UNIT REFLECTS THIS ALLOCATION OF RISK.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Export Controls
You agree that you will not export or re-export the Software or Coded Font Programs in any form without the appropriate United States and foreign government
licenses. Your failure to comply with this provision is a material breach of this Agreement.

Government Use
Use, duplication or disclosure of the Software by the United States Government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in
Technical Data and Computer Software clause at DFARS 252.227-7013 or in subparagraphs (c) (1) and (2) of the Commercial Computer Software—Restricted
Right Clause at 48 CFR 52.227-19, as applicable.

Third Party Beneficiary

You are hereby notified that Adobe Systems Incorporated, a California corporation located at 345 Park Avenue, San Jose, CA 95110-2704 (“Adobe”) is a third-
party beneficiary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Fonts, the Coded Font Programs, the
Typefaces and the Trademarks licensed hereby. Such provisions are made expressly for the benefit of Adobe and are enforceable by Adobe in addition to Electronics
For Imaging.

General
This Agreement will be governed by the laws of the State of California.

This Agreement is the entire agreement held between us and supersedes any other communications or advertising with respect to the Software, Coded Font
Programs and accompanying documentation.

If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

If you have any questions concerning this Agreement, please write to Electronics For Imaging, Inc., Attn: Licensing Dept. or see Electronics For Imaging’s web
site at www.efi.com.

Electronics For Imaging

303 Velocity Way
Foster City, CA 94404
Contents
Introduction
About this manual xiii
Terminology xiv
About the documentation xv
Fiery X3e job environments xvi
Permissions xvi

Chapter 1: Operating the Fiery X3e

Using the Control Panel 1-1
Control Panel Display status messages 1-2
Rebooting, shutting down, and restarting the Fiery X3e 1-5
Rebooting the Fiery X3e 1-5
Shutting down the Fiery X3e 1-6
Restarting the Fiery X3e 1-7

Chapter 2: Introduction to Command WorkStation

About Command WorkStation 2-1
Starting up and logging in 2-3
Connecting to the Fiery X3e 2-3
Logging in 2-4
Logging out 2-5
The Command WorkStation interface 2-5
Window area (Queues, Archive, Job Log) 2-7
Menu bar 2-8
Server selection tabs 2-11
Sliders 2-12
Job ticket information 2-13
Window selection tabs 2-14
 x Contents

Queues window 2-14

Status bars 2-15
Job icons 2-18
Spool area 2-18
RIP area 2-19
Print area 2-20
Job commands 2-21
Archive window 2-24
Job Log window 2-26
Filtering jobs 2-28
Job properties 2-32
Viewing and editing job properties 2-33
Thumbnails and full-screen previews (DocBuilder) 2-34
Editing and merging files with DocBuilder 2-34
Full-screen previews 2-36

Chapter 3: Managing Print Jobs

Communicating with users 3-1
What the user needs to know 3-1
How users communicate print requirements 3-3
Customizing the Command WorkStation window 3-4
Setting Command WorkStation Preferences 3-5
Printing Fiery X3e information pages 3-6
Workflow scenarios 3-8
Canceling jobs 3-10
Page-level operations of Command WorkStation 3-10
Previewing print jobs 3-11
Merging raster files with DocBuilder 3-13
Viewing and overriding print settings 3-19
 xi Contents

Downloading files and fonts 3-21

Managing server fonts 3-25
Managing jobs with multiple color servers 3-27
Archiving jobs 3-28
Importing archived jobs from external media 3-30
Using the Job Log 3-32
Other server management commands 3-33

Chapter 4: Overview of Fiery WebTools

Fiery WebTools 4-1
Access privileges 4-1
Using Fiery WebTools 4-2

Chapter 5: Fiery WebSpooler and Fiery Spooler

Tracking and managing jobs with Fiery WebSpooler 5-1
About the Fiery WebSpooler window 5-3
Manipulating job options and job flow 5-4
Overriding job option settings 5-6
Using the Job Log 5-8
Fiery Spooler for Mac OS computers 5-10
Differences between Fiery Spooler for Mac OS and Fiery WebSpooler 5-12
 xii Contents

Appendix A: Troubleshooting
Error messages A-1
Maintaining optimal system performance A-7
Troubleshooting A-7
Command WorkStation hangs A-8
Command WorkStation fails to connect to a Fiery X3e A-8
Unexpected printing results A-9
Clearing the server A-10
Users are unable to connect to the printer A-10
Setup error messages A-12

Index
 xiii About this manual

Introduction The Fiery X3e Color Server™ is a special-purpose controller board built into the
printer. It enables you to use your printer as a high-speed networked color printer.

This manual is intended for Fiery X3e Color Server operators or administrators, or
users with the necessary access privileges, who monitor and manage job flow and
troubleshoot problems that may arise. It describes the functions and features of Fiery®
utilities and Fiery WebTools™ for the purposes of print job management and color
quality control.

If you have purchased the Command WorkStation™ option, the Fiery X3e Color
Server includes Command WorkStation software, which enables an operator to
manage all jobs sent to the Fiery X3e Color Server. Although it may not be the case at
all sites, the documentation for this product assumes the presence of an operator who
controls and manages jobs sent by users from remote workstations.

N OTE : The term “Fiery X3e” is used in this manual to refer to the printer in which the
Fiery X3e Color Server is embedded.

About this manual

This manual is organized as follows:

• Chapter 1 describes the Fiery X3e Control Panel. It explains the various messages
and icons that you might see and describes how to print system information pages. It
also explains how to properly start up and shut down the Fiery X3e.
• Chapters 2 and 3 describe the Command WorkStation interface. The Command
WorkStation application can be installed on networked Windows 95/98/Me/
NT 4.0 and 2000 computers, and used to view and manage virtually all aspects of
Fiery X3e activity. In addition to providing a graphic display of the job flow,
Command WorkStation allows you to reprint or hold jobs, view and override print
option settings, download files, manage printer fonts, preview print jobs, calibrate
the Fiery X3e, and perform Setup (server configuration). Command WorkStation
also provides tools for archiving jobs and moving jobs between Fiery X3e color
servers.
xiv Introduction

• Chapter 4 introduces Fiery WebTools, explains how to access them, and directs you
to sources of more information (in this manual or in other manuals in the
documentation set).
• Chapter 5 describes Fiery WebSpooler and Fiery Spooler™, which can be used to
view and manage Fiery X3e job activity. The interface and features of Fiery
WebSpooler and Fiery Spooler have identical counterparts in Command
WorkStation; therefore, this chapter refers you to Chapters 2 and 3 for details about
many Fiery WebSpooler and Fiery Spooler functions.
• Appendix A lists error messages that you might see on the Fiery X3e Control Panel,
Command WorkStation, Fiery WebSpooler, Fiery Spooler, or the printer, and
contains some troubleshooting information.

Terminology
Specific terms are explained as they are introduced. However, the following general
terms are used throughout:

• PostScript (PS)—A computer language designed as a page description language. The

Fiery X3e uses this language for imaging the page and for communication with
applications and with the print engine.
• Job—A file consisting of PostScript commands and comments that describe the
graphics, sampled images, and text that should appear on each page of a document,
and the printer options that should be used in printing, such as media or color
rendering style.
• Spool—Write to a disk. Usually used here to refer to a PostScript print job being
saved to the Fiery X3e hard disk in preparation for processing and printing.
• RIP—Acronym for raster image processing, which changes text and graphics
commands into descriptions of each mark on a page. In common use as a noun, a
“raster image processor” (RIP) is the computer processor that performs this function.
• Print—The process of rendering, or imaging, a page or a job on a printer.

These concepts can explain how the Fiery X3e Color Server and the printer work
together as a powerful printing system. The Fiery X3e PostScript RIP changes text and
graphics commands in PostScript into color specifications for each dot of toner
deposited on a page by the printer.
xv About the documentation

About the documentation

This manual is part of the set of Fiery X3e documentation, which includes the
following manuals for users and system administrators:

• The Configuration Guide explains basic configuration and administration of the

Fiery X3e for the supported platforms and network environments. It also includes
guidelines for setting up UNIX, Windows NT 4.0, and Novell NetWare servers to
provide PostScript printing services to clients.
• Getting Started describes how to install software to enable users to print to the
Fiery X3e. Specifically, it describes installation of PostScript printer drivers, printer
description files, and other user software provided on the User Software CD. It also
explains how to connect each user to the network.
• The Printing Guide describes the printing features of the Fiery X3e for users who
send jobs via remote workstations on the network or via a direct parallel port
connection.
• The Color Guide provides an introduction to the basics of color theory and printing
to a Fiery X3e Color Server. It also includes practical color printing tips and
application notes that explain how to print to the Fiery X3e from popular Windows
and Mac OS applications.
• The Job Management Guide explains the functions of the Fiery X3e client utilities,
including Command WorkStation, and how they can be used to manage jobs and
maintain color quality. This book is intended for an operator or administrator, or a
user with the necessary access privileges, who needs to monitor and manage job flow,
perform color calibration, and troubleshoot problems that may arise.
• Release Notes provide last-minute product information and workarounds for some of
the problems you may encounter.
xvi Introduction

Fiery X3e job environments

The Fiery X3e supports several levels of control of printing, job management, and
setup, and offers you the flexibility to choose the configuration that corresponds to the
requirements of your site. Your situation may correspond to one of the descriptions
outlined below, or you may prefer an intermediate level of control.

At one extreme, an administrator or operator in a high-volume printing environment

controls the entire job flow and all printing. Print jobs arriving from remote users are
spooled to the server disk and stored until the operator decides it is time to print them.
Additional functions (calibration, job overrides, prioritizing, font management) are
reserved for the administrator or operator.

At the other extreme, anyone on the local network can control all printing and server
functions; operator intervention is not necessary. Users can print from their
workstations to any of the published print connections. Anyone can use Command
WorkStation, Fiery WebSpooler, or Fiery Spooler to control any print job.

The spectrum of control that an administrator can implement is described in the

Configuration Guide.

Permissions
Support for these job environments is achieved by a combination of Fiery X3e Setup
options. By default, anyone can access Setup, but the administrator can limit access to
Setup by specifying an Administrator password for the Fiery X3e (see the Configuration
Guide ).

Also by default, anyone can log in to Command WorkStation, Fiery WebSpooler, or

Fiery Spooler and control job flow, but an administrator can restrict access to these
functions by specifying an Operator password.
xvii Fiery X3e job environments

The three security levels, from greatest to least control, are:

• Administrator—confers control of Setup and is the highest level of control. The
person who has access to Setup can control the printing and job management
environment by enabling print connections and setting passwords. The
Administrator can also manage the fonts on the server, clear the server disk when
necessary, and set a common web link for all users who log in to the Fiery X3e using
their web browser.
• Operator—includes control of print jobs that arrive at the server and the ability to
perform calibration and reboot the server.
• Guest—allows users to view the status of active jobs and the list of stored jobs. They
cannot make changes to jobs or change their printing instructions. A password is not
needed to log in as Guest and view jobs from Command WorkStation, Fiery
WebSpooler, or Fiery Spooler windows.

This manual describes the features of the Fiery client utilities, including Command
WorkStation, and all operator privileges, whether those privileges are available to
everyone or are exclusive to only certain people. It also includes descriptions of
administrator functions and provides references to other manuals for more
information.
 1 1-1 Using the Control Panel

Chapter 1: You can use the Control Panel on the printer to access all basic functions of the
Fiery X3e, access special features, view status and information about jobs printed to the
Operating the Fiery X3e, view printer error messages, print system pages, run diagnostics, and
Fiery X3e configure Fiery X3e Setup options. For information about Setup options and how to
use them, see the Configuration Guide.

Using the Control Panel

Ready light

Display window

Up, down, left, and right buttons

Menu button Cancel button

Set button

The parts of the Control Panel that control functionality of the Fiery X3e are:
Menu button Enters the Functions menus. From a Setup menu
option, returns to the previous Setup menu.
Ready light Off—Off when the Fiery X3e is off or starting up.
Solid amber—Solid amber for more than 30 seconds
may indicate a communication error between the
Fiery X3e and the printer.
Blinking amber—Flashes amber when there is an
error that prevents printing.
Solid green—Solid green indicates normal state.
Blinking green—Flashes green when the Fiery X3e is
RIPping or printing a job, or communicating with a
remote computer (for example, through Fiery
Spooler).
1
1-2 Operating the Fiery X3e

Navigation buttons Down arrow—In Setup menus, advances from one

menu to the next. When entering numbers or text,
increments to the previous number or character.
Up arrow—In Setup menus, moves from one menu
to the previous. When entering numbers or text,
decrements to the next number or character.
Right arrow—Advances the cursor to the text-entry
position to the right.
Left arrow—When entering numbers or text,
backspaces and deletes.
Set button Activates the currently selected option and, if
applicable, proceeds to the next menu.
Cancel button In Setup menus, exits menus entirely, returning to
Info. While printing, Cancel stops printing or
processing the current job.

Control Panel Display status messages

When the Fiery X3e has control of the Control Panel, the LCD provides information
about the current status of the Fiery X3e.

Control Panel Display status messages are:

Loading system Appears during startup.
Info Appears when the Fiery X3e is idle.
<Server Name>
Info Appears when the Fiery X3e is idle and the Down arrow is
Idle pressed once.
Info Appears when the Fiery X3e is idle and the Down arrow is
#MB #v pressed twice. #MB indicates the amount of free space on
the Fiery X3e hard disk; #v indicates the version of system
software currently running on the Fiery X3e.
<Server Name> Appears when the Fiery X3e is processing a job. The activity
Processing light flashes green.
1
1-3 Using the Control Panel

<Job Name>
Busy #K
Appears when the Fiery X3e is processing a job. The #K
value increases to indicate the amount of the job that has
been processed. The activity light flashes green.
Sending Appears when a special page from the
<Job Name> Functions>Print Pages menu is printing. Job Name
indicates the type of page. The activity light flashes green.
<Server Name> Appears when the Fiery X3e is printing a job. The activity
Printing light flashes green.
<User Name> Appears when the Fiery X3e is printing a job. #C indicates
Copies: #C/#T the copy currently printing; #T indicates the total number
of copies in the job. The activity light flashes green.
Canceling Appears when the Cancel button has been pressed and the
Print job currently printing or processing job is being canceled.
Disconnecting Appears when Suspend Print has been selected from the
20CP-M Functions menu.
Connecting Appears when Resume Print has been selected from the
20CP-M Functions menu.
Calibration Appears when calibrating the Fiery X3e. For more
information, see the Color Guide. If an Administrator
password has been set, you must enter it to access the
Calibration menus.

The Control Panel screen displays basic information about the Fiery X3e. When the
Fiery X3e is neither processing nor printing a job, the LCD appears as shown below.

N OTE : If the Fiery X3e is idle for more than the default time of two minutes, control of
the Control Panel returns to the printer. Press the Menu button to return control to
the Fiery X3e.
1
1-4 Operating the Fiery X3e

Press the Menu button to display the Functions menu. The following options are
available:
Print Pages Select to print system pages from the Fiery X3e. You can
print the following pages from the submenu that appears:
Test Page—Enables you to confirm that the Fiery X3e is
properly connected to the printer. The Test Page provides
sample images and color samples. The following
information is also listed: Server name, Printer model, color
settings, calibration information, and date and time
printed.
Configuration—Gives the current Fiery X3e and device
configuration. This page lists general information about the
hardware and software configuration of the Fiery X3e, the
current options for all Setup settings, information about the
current calibration, and if applicable, the Ethernet addresses
of the Fiery X3e.
Job Log—Prints a list of the last 55 print jobs. For
information on the fields in the Job Log and on printing it
in other forms, see “Job Log window” on page 2-26.
Control Panel Map—The Control Panel Map provides an
overview of the menus you can access from the Control
Panel Display. For information about using these menus to
set up the Fiery X3e, see the Configuration Guide.
Color Charts—Prints samples of the RGB, CMY, and
PANTONE colors available from the Fiery X3e.
Font List—Provides a list of all PostScript fonts resident on
the Fiery X3e hard disk.
Total Counter Print—Prints a log of the total number of
pages that have been output from the printer.
If the Fiery X3e displays a message stating “Load _ in
tray 1,” load the specified paper and choose Total Counter
Print again.
1
1-5 Rebooting, shutting down, and restarting the Fiery X3e

Suspend Printing Temporarily interrupts communication between the

Fiery X3e and the printer. Select Suspend Printing if you
want to pause the currently printing Fiery X3e job.
After selecting Suspend Printing, jobs continue to process
on the Fiery X3e. Select Resume Printing to continue
printing the interrupted Fiery X3e job.
Resume Printing Re-establishes communication between the Fiery X3e and
the printer.
Shut Down Accesses the Shut Down menus.
Clear Server Clears all jobs in all Fiery X3e queues as well as all jobs
archived on the Fiery X3e hard disk, the index of archived
jobs, and the Job Log.
Run Setup Accesses Setup menus.
Run Diagnostics Enables authorized service/support technicians to run
diagnostic tests on the Fiery X3e and the printer.
Calibration Accesses the Calibration menus. Requires a password, if one
has been set.

Rebooting, shutting down, and restarting the Fiery X3e

Generally, you can leave the Fiery X3e and the printer running all the time. This
section describes how to reboot, shut down, and restart when necessary.

Rebooting the Fiery X3e

When you reboot the Fiery X3e, fonts that have been downloaded to the hard disk
drive are not deleted. Print jobs in the Hold queue, the Printed queue, and jobs that
have been processed but not printed are not deleted; they will be available for printing
when you restart the Fiery X3e.

To reboot the Fiery X3e, when the Control Panel reads Idle, press the Menu button to
access the Functions menu. Use the Down arrow button to scroll to Shut Down. Press
the Set button. Use the Down arrow button to scroll to Reboot System. Press the Set
button. For information on accessing the Setup menus, see the Configuration Guide.
1
1-6 Operating the Fiery X3e

Shutting down the Fiery X3e

You may need to shut down the Fiery X3e for service. When you do so, fonts that have
been downloaded to the hard disk drive are not deleted. Print jobs in the Hold queue,
the Printed queue, and jobs that have been processed but not printed are not deleted;
they will be available for printing when you restart the Fiery X3e.

To shut down the Fiery X3e, when the Control Panel reads Idle, press the Menu
button to access the Functions menu. Use the Down arrow button to scroll to Shut
Down. Press the Set button. Use the Down arrow button to scroll to Shut Down
System. Press the Set button. When you see the message “It is now safe to power off
the system,” turn off the printer using the main power switch.

Main power switch:

Press up to power on
Press down to power off

N OTE : After turning the printer off, wait at least three seconds before turning it back
on.
1
1-7 Rebooting, shutting down, and restarting the Fiery X3e

Restarting the Fiery X3e

To restart the Fiery X3e, move the main power switch on the printer to the On
position. Wait approximately three seconds, and press the Menu button on the
Control Panel to access the Functions menu. Use the Down arrow button to scroll to
Shut Down. Press the Set button. Use the Down arrow button to scroll to
Reboot Server. Press the Set button.

If an error occurs during startup, the activity light flashes amber. Check the Control
Panel display for details of the error.
 2 2-1 About Command WorkStation

Chapter 2: This chapter introduces you to the graphical user interface of Command WorkStation.
Select a user level and log in to the Fiery X3e. Once you have logged in, you can tour
Introduction to the Command WorkStation windows. Your exploration will be more complete if you
Command have some jobs in the Spool area (jobs printed to the Hold queue) and have the ability
WorkStation to send more jobs from a nearby computer.

Chapter 3 builds on the information in this chapter and describes job monitoring and
control in more depth.

About Command WorkStation

Command WorkStation provides a window on Fiery X3e and printer functions, and
an interface from which you can control those functions. The Command WorkStation
application can be installed on a Windows 9x/Me or Windows NT 4.0/2000
computer with a TCP/IP or IPX network connection to the Fiery X3e.

By default, no passwords are set on the Fiery X3e—in this default state, anyone can
perform Setup and use all Command WorkStation functions. Until an Administrator
password is defined in Fiery X3e Setup, you can log in to Command WorkStation as
an Administrator without entering a password, and you are given full privileges, which
include:

• A view of current printing jobs and jobs stored on the Fiery X3e
• Control of printing jobs
• Ability to perform calibration
• Access to Setup, management of resident fonts, clearing of the Fiery X3e disk and
the Job Log

After the Administrator has performed Setup and specified passwords, Command
WorkStation user options depend on your login level. If you log in to Command
WorkStation as Guest, you have the first option only. If you log in as Operator, you
have the first two options. If you log in as Administrator, you have all four options. For
information about Setup and specifying passwords, see the Configuration Guide.
2
2-2 Introduction to Command WorkStation

After you connect to the Fiery X3e and log in, your first view of Command
WorkStation is the Queues window (as indicated by the tab at the bottom), which is
divided into three regions by Spool, RIP, and Print status bars. The Queues window is
surrounded by a frame that includes slider buttons and menus.

Once the Fiery X3e receives print jobs, the Queues window becomes a dynamic
display, filled with the names of jobs and their characteristics. Status bars animate in
real time as new jobs are processed and printed, and jobs move to different display
areas. An operator, who has complete job control, sets the process in motion for each
job.

The Spool, RIP, and Print areas of the Queues window represent the stages of printing
a job. Jobs come in at the top level (Spool) and drop down to the Print level, unless
they are held along the way.

• Spooled jobs—Jobs listed below the Spool status bar area are PostScript files stored
on the Fiery X3e disk. These jobs were sent to either the Print queue (white printer
icons) or the Hold queue (yellow icons).
• RIPped jobs—Jobs listed below the RIP status bar are ready to print. They have
already been rasterized (RIPped, or processed for printing) and are waiting, in order,
for access to the printer. Rasterized jobs can also be held; held jobs are displayed on a
yellow background.
• Printed jobs—Jobs listed below the Print status bar have already been printed.
Printed jobs can be stored on the Fiery X3e disk. The number of jobs that can be
stored (from 1 to 99) is defined in Setup.

You can interact with jobs in the window by selecting them and choosing from Job
menu commands or right-mouse menu commands, or by double-clicking them.
(However, if passwords have been set and you log in as Guest, you can only view jobs;
you cannot change or route them.) This chapter and the next explain the Command
WorkStation interface in detail.
2
2-3 Starting up and logging in

Starting up and logging in

To start up the Command WorkStation application, click the Windows Start button
and choose Command WorkStation from the Programs menu; or, if you have created a
shortcut to the Command WorkStation application, double-click the Command
WorkStation icon.

Connecting to the Fiery X3e

If Command WorkStation was previously connected to the Fiery X3e, you are
prompted to choose it from a list of servers.

N OTE : If Command WorkStation has never been connected to the Fiery X3e, you are
prompted to configure an entry for it. Click OK and see Getting Started for
instructions on how to configure a new connection.

With the Fiery X3e device name (20CP-M) selected, click OK. If the device name is not
displayed, click the plus sign (+) to expand the Fiery X3e entry.

Command WorkStation connects to the Fiery X3e and you are prompted to choose a
login level and enter a password to log in (see below). If you have any difficulties
connecting to the Fiery X3e, see Appendix A for error messages and troubleshooting
information.
 2
2-4 Introduction to Command WorkStation

Logging in
When Command WorkStation has connected to the Fiery X3e, the log in/out slider
appears, prompting you to select a login level and enter a password. Before you log in,
the Administrator key is in the vertical position, and the Operator and Guest keys are
in the flat (horizontal) position. When you click your login level, the corresponding
key turns to the vertical position.

Log in/out slider

For Administrator or Operator access to the Fiery X3e, click the corresponding key,
enter the password, and click Log in or press Enter. For Guest access only, click the
Guest key and then click Log in. No password is required for Guest access.

If you change your mind about logging in, or do not have the password you need, click
Cancel.

When you have entered the appropriate password and logged in, the log in/out slider
retracts and the full Command WorkStation display appears. The color of the key in
the lock indicates your login level. If the Fiery X3e is handling a large number of jobs,
it may take a few moments to display the entire job list.

When you reopen the slider after you have logged in, the Log in button will have
changed to the Log out button.

Access levels
The three possible levels of access to Command WorkStation functions are
Administrator, Operator, and Guest. To enable maximum password protection,
Administrator and Operator passwords must be specified in Setup (see the
Configuration Guide).
2
2-5 The Command WorkStation interface

When both Administrator and Operator passwords have been specified, the access
levels are as follows:

Access level Privileges and password requirements

Administrator Has full access to all Command WorkStation and Control Panel
functions; Administrator password required

Operator Has access to all Command WorkStation functions except Setup,

calibration, clearing the Fiery X3e disk, clearing the Job Log, and font
management; Operator password required

Guest Can view job status, but cannot make changes to jobs or Setup, and can
view the Queues window only; no password required

N OTE : Access privileges alone do not confer control of print jobs. If the operator is
going to manage all print jobs, the Administrator must route all user jobs to the Hold
queue (that is, all jobs are spooled and held on the Fiery X3e). To accomplish this, only
the Hold queue, and not the Direct connection or the Print queue, should be enabled
in Setup. See the Configuration Guide for more information.

Logging out
There are two ways to log out from the Fiery X3e:

• From the Server menu, choose Log out

• Open the log in/out slider (click the key icon just below the Fiery logo) and click
Log out

The Command WorkStation interface

The display illustrated below is the default Command WorkStation display in the
middle of job processing. It shows the elements common to all Command
WorkStation displays (1 through 4) and the Queues window elements (5 through 8).
However, the Queues window is the one from which most Command WorkStation
operations are performed. There are two other windows, Archive and Job Log, that you
access via tabs at the bottom of the display (3).
2 2-6 Introduction to Command WorkStation

The elements numbered 1 through 4 are common to all Command WorkStation

displays, those numbered 5 through 7 appear only in the Queues window, and element
number 8 is common to the Queues and Archive windows.

1
4
5

2
6

1 Server selection tabs

2 Sliders and system information
3 Window selection tabs
4 Job ticket information
5–8 Queues window display

Command WorkStation provides access to a great deal of information and many

features that are accessed in various ways—buttons, menus, double-clicking, and
right-mouse commands. It is a powerful interface that allows for a great deal of
interaction and flexibility in the production process. This section describes each of the
elements that compose the Command WorkStation display.
2
2-7 The Command WorkStation interface

Window area (Queues, Archive, Job Log)

This area can display one of three windows: the Queues window (shown below), the
Archive window, or the Job Log window (only the Queues window is available if you
logged in as Guest). The Queues window is the default window; it shows spooled,
processing, and printing jobs in a display that changes dynamically.

For information on See

Queues area “Queues window” on page 2-14

Archive area “Archive window” on page 2-24

Job Log area “Job Log window” on page 2-26

 2 2-8 Introduction to Command WorkStation

Menu bar
The menu bar has six menus. When an action is not available in the current context,
the command is dimmed.

Menu Choose this To do this

File Preferences Set Command WorkStation preferences; see page 3-4.

Print Pages Print any or all of the following pages to the Fiery X3e:
Configuration page, PS Test Page, Control Panel Map, PS Font
List, Color Charts, Job Log. You can also print the Configuration
page to any printer you specify; see page 3-6.
Print any or all of the following pages to a local printer:
Configuration, Archive Log, Queues.

Exit Log out from the Fiery X3e, exit the Command WorkStation
application, and return to the Windows desktop.

Job Delete Delete one or more selected jobs.

(For more
information Duplicate Duplicate one or more selected PostScript data jobs in the Spool or
on these Print areas; see page 2-18, page 2-20, and page 2-21.
commands,
Rename Rename a selected job.
see page 2-21)
Hold Hold the selected job(s); see page 2-17.

RIP and Hold RIP and then hold the selected job(s); see page 2-17.

Print Print the selected job(s); see page 2-20.

Print and Hold Print the selected job(s) and then hold it in the RIP area; see
page 2-17.

Process Next Give top priority to this job (Spool area only).

Remove Raster Remove the raster information from the selected job(s); see
page 2-22.

Properties View and edit print settings for the selected job(s) and print job(s)
with new settings; see page 2-33.
 Menu
2 2-9 The Command WorkStation interface

Choose this To do this

Job Thumbnail A Open a selected raster job in the Thumbnail A window, where you
cont. can view a full-screen preview of the job, edit the job, or merge it
(For more with another raster job
information
on these Thumbnail B Open a selected raster job in the Thumbnail B window for viewing
commands, a full-screen preview of the job, or for copying pages into a job in
see page 2-21) the Thumbnail A window.

Download Download files and fonts to the Fiery X3e; see page 3-21. You can
also choose this command by right-clicking on the Spool status bar.

Archive Archive one or more selected jobs; see page 2-24 and page 3-28.

Import Retrieve one or more archived jobs from an external device; see
page 3-30. You can also choose this command by right-clicking on
the Spool status bar.

Send to<Nickname_Devicename> Send the selected held job(s) to another connected Fiery X3e; see
page 3-27.

Page Delete Delete the selected page(s); see page 3-15.

(DocBuilder
commands for Duplicate Duplicate the selected page(s); see page 3-15.
Thumbnail A)
Preview View a full-screen preview of the selected page; see page 2-36.

Undo Undo previous Page menu commands (multiple undos available);

see page 3-15.
 Menu
2 2-10 Introduction to Command WorkStation

Choose this To do this

Server Cancel RIPping Stop RIPping the current job. You can also choose this command
by right-clicking on the RIP status bar.

Cancel Printing Stop printing the current job. You can also choose this command by
right-clicking on the Print status bar.

Suspend Printing Temporarily halt printing. You can also choose this command by
right-clicking on the Print status bar.

Resume Printing Restart printing (after a Suspend Printing command). You can also
choose this command by right-clicking on the Print status bar.

Manage Fonts View the fonts currently installed on the Fiery X3e disk, download
additional fonts, or delete fonts (requires Administrator privileges);
see “Managing server fonts” on page 3-25.

Manage Color Start ColorWise Pro Tools; see the Color Guide.

Clear Job Log Clear all jobs from the Job Log (requires Administrator privileges);
see “Other server management commands” on page 3-33.

Server Reboot Perform a soft reboot of the Fiery X3e (requires Operator or
cont. Administrator privileges); see “Other server management
commands” on page 3-33.

Clear Clear all jobs in all queues as well as all jobs archived on the
Fiery X3e hard disk, the index of archived jobs, and the Job Log
(requires Administrator privileges); see “Other server management
commands” on page 3-33.

Setup Start the Fiery Setup program (requires Administrator privileges);

see “Other server management commands” on page 3-33 and the
Configuration Guide.

Log out Log out of the Fiery X3e.

 Menu
2 2-11 The Command WorkStation interface

Choose this To do this

Window Filter Open the Filter dialog box for the active window; see page 2-28.

Export Save the information in the active window as a tab-delimited text

file; see page 2-26 and page 2-27.

Print Print the active window.

View in Helper App Open the active window in a particular application you specify; see
page 3-5.

Refresh Update the Job Log window with the latest information.

Revert to Default Settings Restore default settings for the status areas, the column headings,
and the column widths.

Help About View the Command WorkStation information screen.

Server selection tabs

The Server selection tabs, just below the menu bar at the top of the display, can be used
to log in to additional Fiery X3e servers and to switch between Fiery X3e servers
currently connected to Command WorkStation.

If you click a blank tab, you are prompted to connect to one of the Fiery X3e servers in
the list or configure a new Fiery X3e entry (see “Connecting to the Fiery X3e” on
page 2-3). A limit of five Fiery X3e servers can be connected to a single Command
WorkStation.

You can access the Server selection tabs from all Command WorkStation windows
(Queues, Archive, and Job Log).
 2 2-12 Introduction to Command WorkStation

Sliders
Along the left side of the display are buttons you click to activate function sliders.

Click to view Fiery X3e

information

Click to open the log in/out slider

Click to start a Fiery utility

Click to view disk space and

RAM availability

To retract any slider, click the icon at the far right of the slider.

Server information slider

The Server information slider displays name and version information about the
currently connected Fiery X3e and Command WorkStation. To retract the slider, click
the Fiery logo at the far right of the bar.
 2 2-13 The Command WorkStation interface

Log in/out slider

This slider is described in “Logging in” on page 2-4 and “Logging out” on page 2-5. To
retract the slider, click the lock icon at the far right of the bar.

Utilities shortcut slider

This slider can be used to access the Fiery Downloader and ColorWise Pro Tools
utilities. These utilities can also be accessed from the Job menu and Server menu,
respectively. To retract the slider, click the icon at the far right of the bar.

Disk space and RAM slider

Disk space used

RAM currently in use

Total RAM Total hard disk capacity

The System information indicators show the current availability of hard disk space and
RAM on the currently selected Fiery X3e. To retract the slider, click the icon at the far
right of the bar.

Job ticket information

All the jobs listed by name in the Queues and Archive windows can display the job
ticket information specified by the person who originated the print job. Command
WorkStation can display this information because it parses the PostScript file before it
is RIPped.
2 2-14 Introduction to Command WorkStation

You have considerable flexibility in arranging this information in the display. For
example, you can add Media Type to the display if you want to see which jobs call for
special paper or other media.

You can choose not to display headers for options that are not used at your site, or you
can display all possible options and scroll to see the ones that are less important to you.
If you just want to experiment, when you are finished you can choose Default Settings
from the Window menu.

For instructions on customizing the display in the Queues and Archive windows, see
page 3-4.

Window selection tabs

Command WorkStation always starts out by displaying the Queues window, from
which you view current job processes and control job flow and file storage. To go to
another window, click the corresponding tab at the bottom of the Command
WorkStation display.

Queues window
Spooling The Queues window is a dynamic display of the job staging area: jobs are lined up for
processing and printing, some of them are being held waiting for directions, some are
moving from one stage or queue to another and are finally dropped from the list, some
are held for processing by the operator, and some are held in a different queue in case
RIPping you need to reprint them.

One approach to understanding the dynamic display is to imagine the three parts of
the Queues window corresponding to the three stages of printing, illustrated as a
Printing downhill flow.
2
2-15 Queues window

Spooling—a PostScript file is saved on the Fiery X3e hard disk. The file can come in
packets from the network, or from another place on the Fiery X3e hard disk. Jobs are
added to a queue in the order in which they arrive, and they generally move to another
queue in the same order unless an operator has intervened to change the order.

Rasterizing (RIPping)—PostScript commands are interpreted in the Fiery X3e to allow

the printer to print the file the way its originator intended. The result of this
interpretation is a raster file associated with the original PostScript file. In this raster file
(raster image), color data is associated with each dot that can be rendered by the print
engine. The color data tells the print engine whether or not to apply cyan, magenta,
yellow, or black toner to each position on the page.

Printing—The raster image is transferred from the Fiery X3e to the print engine at
high speed, freeing up RAM for the next job. While the PostScript file is usually saved
to disk, raster images are held in RAM during and after each print job. However, both
users and operators can request that the Fiery X3e save the raster image to disk along
with the PostScript file.

Saving the raster image to disk offers some advantages—raster files are already
processed, so they print quickly, and each part of the raster file is still identified with a
page in the original document, which means that individual pages of a saved raster file
can be accessed.

Status bars
Jobs actively involved in the three processes (spooling, rasterizing, and printing) are
listed in the status bars that span the Queues window.

Status bars show the file name, and user name for the active process, and an indication
of its progress. Each status bar heads the list of jobs that have completed the process.
Thus, beneath the Spool status bar, you see a list of spooled files; beneath the RIP
status bar, you see a list of rasterized (RIPped) files; beneath the Print status bar, you
see a list of jobs that have already been printed.
2
2-16 Introduction to Command WorkStation

N OTE : In the Spool status bar, the file name and user information always appear as
“Unknown” (as shown below). This information is not available until the job has
finished spooling to the Fiery X3e disk.

Spooled jobs on Hold (yellow)

Active spooled jobs (white)

RIPped jobs on Hold (yellow)

Active RIPped jobs (white)

Printed jobs (white); some include

raster files in RAM

When a job is being processed, provided animation is enabled (see page 3-5), the
corresponding status bar is animated, indicating that the process is active. Each status
bar lists the file name of the active job, the user name, and an indication of its size or
progress.

If an error occurs, the Print status bar alerts you by displaying a message on a red
background instead of the normal blue background.

Enlarging the status bars Click the small arrows at the left of the status bar to
expand the status bar display. Click the arrows again to collapse the status bar to its
original size. To expand all the status bars at the same time, press Ctrl-E. To collapse
them to their original size, click the arrows or press Ctrl-E again.

Changing proportions By default, the status bars divide the window area into three
equal parts. You can drag the RIP and Print status bars up or down to change the
proportion of the window devoted to each job area. For example, drag the RIP status
bar down if you have a long list of spooled jobs that you want to see without scrolling.
2
2-17 Queues window

Making space If your workflow includes holding many jobs, and you don’t want to
view the held jobs all the time, consider moving some of them to the Archive window.
You can move jobs back and forth between the Queues window and the Archive
window with a single right-mouse command (see page 2-21).

Active jobs and held jobs

In the description that follows, assume that the operator has full control of jobs; that is,
the administrator has disabled the Direct connection and the Print queue, and all user
jobs come to the Hold queue. For more information about queues, see the
Configuration Guide.

The operator’s job management functions permit holding a job at any stage of the
process we have described, as illustrated below. In the figure, boxes indicate types of job
icons you would see in the Queues window.

Spool

PostScript data
Spooled and held
Spooled for printing

RIP

PostScript and
RIPped and held
raster data
Print*
RIPped for printing

Print

Print and hold

Printed Deleted

*A copy of the held job is printed; the held job remains in the RIP area.
2
2-18 Introduction to Command WorkStation

Jobs that are held are shown with a yellow icon in a yellow row, just beneath the Spool
or RIP status bar. Jobs that are held must be activated with a command in order to
print.

Active jobs are shown in white with white icons; new jobs are added above older jobs.

Job icons
There are two types of icons that are used for both active jobs and jobs on hold.

Active jobs Jobs on Hold

Icon
(white icons and rows) (yellow icons and rows)

PostScript or raster data PostScript data headed for Print

headed for printing (top) or and Hold or job on Hold after
after printing (bottom) printing (Hold)

Printer icons

Spool area
The job icons in the Spool area are described below:

Spool area icon What it indicates How long you see the job

1 PostScript data from a user on Until a destination is chosen

the network; no destination is
Yellow printer icon defined
Yellow job row

2 PostScript data headed for Until the RIP is free

Print
White printer icon
White job row

3 PostScript data headed for

RIP and Hold
Yellow raster icon
White job row
2
2-19 Queues window

The Spool area is both the receiving area for jobs from users on the network (Hold
queue) and the waiting area for jobs that will be RIPped (jobs in the Spool queue).

Hold queue jobs When printing requires an operator (because the Print queue and
Direct connection are disabled), the operator must assign a destination to all jobs
received from users on the network (icon 1 in the table above). Once assigned, jobs
(icons 2 and 3) move down the Spool queue for processing. All jobs printed to the
Hold queue require routing by an operator.

Print queue jobs When printing does not require an operator, network jobs sent to
the Print queue appear in the Spool area where they are shown with a white printer
icon (icon 2). When they reach the head of the queue, they are RIPped and printed
without operator intervention.

Direct connection jobs Jobs printed to the Direct connection are not displayed in the
Command WorkStation job lists. They are displayed briefly in the status bars (where
they cannot be selected) and are included in the Job Log.

RIP area
The job icons in the RIP area are described below:

RIP area icon What it indicates How long you see the job

1 Raster data, no destination Until it is deleted, moved to

defined; may have been the Archive window, or
Yellow raster icon printed before and held stripped of its raster data and
Yellow job row sent to the Spool area

2 Raster data headed for Print Until printer is free to print

in its turn; no hold defined the job
White printer icon
White job row

After a job is rasterized, it goes into the RIP area. The RIP area holds only raster data
(i.e., jobs that have been rasterized). Jobs in the RIP area are either waiting for the
printer to be free (Print queue jobs, icon 2 in the above table), or they are being held.
2
2-20 Introduction to Command WorkStation

Held jobs in the RIP area have already been rasterized (RIP and Hold), or they have
been printed and their raster data has been routed back to the RIP area (Print and
Hold), where they are shown in yellow rows (icon 1).

N OTE : Raster jobs in the RIP area that are waiting to print (icon 2 in the previous table)
cannot be manipulated by job commands.

Jobs held in the RIP area remain there until the operator moves them to the Archive
window or deletes them. Printing these jobs does not remove them from the RIP area.
Instead, a copy of the job is created and printed.

N OTE : For all rasterized jobs, the print option settings, in addition to the current
calibration state of the Fiery X3e, remain with the saved raster data each time the job is
reprinted. To print the job with new print option settings and with new calibration
data, you must remove the raster data and reRIP the job.

Print area
The job icons in the Print area are described below:

Print area icon What it indicates How long you see the job

1 PostScript data only—raster Until the job limit is reached

data has been deleted
White printer icon
White job row

2 Raster and PostScript data Until the job is reprinted or

If RAM is needed to RIP an the job limit is reached
White raster icon active job, the raster data is
White job row deleted and the job gets the
PS icon (icon 1, above)

The Print area, also referred to as the Printed queue, contains jobs that have already
been printed. These jobs were assigned the Print destination (white printer icon in the
Spool or RIP areas) without any Hold instructions; therefore, they all have white icons
and rows.
N OTE : A job row that appears in light red indicates that a PostScript error occurred
while printing the job. To see the error, double-click anywhere in the row.
 2 2-21 Queues window

Newly printed jobs are added to the Printed queue, and are shown at the top of the list.
Jobs are saved in the Printed queue until the job limit is reached. When the first job
over the limit is printed, the oldest job is deleted from the disk. The value for Jobs
Saved in Printed Queue can be changed in Fiery X3e Setup by the administrator.

N OTE : If you reprint a job in the Printed queue, the job returns to its original position
in the Printed queue after it is printed.

While it is printing, a job consists of PostScript and raster data. The raster data in
RAM is not cleared until memory is needed to rasterize the next job. As long as the
raster data is intact, the job can be reprinted from the Printed queue. Printed jobs that
still have their raster data are represented by a white raster icon in the Printed queue
(icon 2 in the previous table); jobs with only PostScript data remaining are represented
by a white PS icon (icon 1). If the job was printed from a held raster job (in the RIP
area), the raster data in the RIP area remains and can be used to reprint the job after
the raster data has been cleared from the Printed queue.

Job commands
Job commands are used to assign a selected job to a new destination or process. These
commands are available from the Job menu (see page 2-8). Many are also available as
right-mouse commands (described following the list of commands below). The job
commands available at a given time depend on the context; unavailable commands are
dimmed. Job commands are available in the Queues and Archive windows.

The job commands available for selected jobs in the Queues and Archive windows are
listed in the following table. The table also describes the effect of each command on
raster data associated with the affected job(s).

Choose this To do this Raster data is

Delete Delete the job(s) Deleted

Duplicate Duplicate one or more selected PostScript n/a

data jobs in the Spool or Print areas. You (The Duplicate command is not available for
can use the duplicate job(s) for different raster jobs)
print options or a different destination.
(The Duplicate command actually creates
a reference to the original job, with the
same name)
 2
Choose this
2-22 Introduction to Command WorkStation

To do this Raster data is

Rename Rename the job (PostScript file with or Unaffected, but associated with the new name
without raster)

Hold Hold the job in the current place (except Held in RIP area, if included with job
for a job in the Print area, which is moved
to the Spool or RIP area, depending on
whether it still has raster data associated
with it)

RIP and Hold RIP the job and hold it in the RIP area Held in RIP area indefinitely

Print Print the job in its turn (RIP it first if it Temporarily held in RAM after printing until
does not have raster data) memory is needed for another job
After printing, keep the printed job in the (If the job was printed from a held job in the
Print area until the job limit is reached RIP area, the raster data in the RIP area is kept
indefinitely)

Print and Hold Print the job in its turn (RIP it first if it Held in RIP area indefinitely (saved to disk)
(Like the user print option does not have raster data)
Save Fast Reprint) After printing, hold the PostScript data
and the raster in the RIP area

Process Next Give top priority to this job n/a

RIP (and then print) it as soon as the N OTE : This command is available only for
processor is free, before other waiting jobs jobs in the Spool area that are not currently
Option is dimmed if there are no other held.
waiting jobs

Remove Raster Remove the raster data from a job that has Deleted
raster data (indicated by a raster icon); N OTE : If you remove raster from a job in the
leave the PostScript data unaffected RIP area, the job is sent to the Spool area.

Properties View, override print option settings, and Possibly deleted and regenerated, depending
print a selected job or a group of selected on whether you change any settings that
jobs require re-RIPping

Thumbnail A Open the selected held raster data job in Changed if job is edited, unaffected if job is
the Thumbnail A window where you can only viewed
view a full-screen preview of the job, edit
the job, or merge it with raster data from
other jobs
 2
Choose this
2-23 Queues window

To do this Raster data is

Thumbnail B Open the selected raster data job (not Unchanged

necessarily a held job) in the Thumbnail B
window for viewing or for merging into a
job in the Thumbnail A window

Download Download files and fonts to the Fiery X3e n/a

with Fiery Downloader; see page 3-21

Archive Archive the selected held job(s) to the Archived with the job, if archiving of raster
Fiery X3e hard disk, a device on the data is specified
network, or to the local Command
WorkStation hard disk, and move the job
icon to the Archive window; see page 2-24

Import Import PostScript or raster data jobs Imported with the job, if it is available
previously archived to external volumes;
see page 3-30

Send Transfer the selected job(s) to another Transferred with the job
to<Nickname_Devicename> currently connected Fiery X3e; see
page 3-27

Using right-mouse commands

Use the following instructions to activate job commands with a single right-mouse
click.

TO ROUTE JOBS WITH RIGHT-MOUSE COMMANDS

1. To route a single job in the job list, right-click the job.

2. Select one of the commands or destinations and release the mouse button.
The command is carried out or the job is routed to the destination you chose.
Depending on your choice, the job line may reappear in a different part of the window
or a different window, or the job line may be deleted.

3. To route multiple jobs at the same time, select the jobs first.
Click the job line to select the first job. Shift-click to select adjacent jobs;
Ctrl-click to select nonadjacent jobs.
2
2-24 Introduction to Command WorkStation

N OTE : Select jobs with the same job icon; otherwise, the destination options may not
be the same. For example, select multiple jobs in the Spool area, and choose Print.

4. With the cursor still in one of the selected job lines, press the right mouse button.

5. Select one of the commands or destinations and release the mouse button.
The command is carried out or the jobs are routed to the destination you chose.

Archive window
If you want to store jobs before or after printing them, you can archive them. The
Fiery X3e can archive jobs internally on the Fiery X3e hard disk and externally on the
Command WorkStation hard drive or on network drives. For instructions on how to
archive jobs, see page 3-28.

N OTE : The Archive window is not available if you logged in as Guest.

Both PostScript and raster data jobs can be archived, but jobs must first be held in the
Spool or RIP areas of the Queues window before they can be archived.

When you archive a job, the job is moved, not copied, to the archive destination (the
Fiery X3e archive area or the external device). The Archive window shows a cumulative
list of all jobs that have been archived. This list is cleared (along with all jobs on the
Fiery X3e) by choosing Clear Server on the Fiery X3e Control Panel (see page 1-5) or
by using the Clear command from Command WorkStation (see page 2-10).

The job icons in the Archive window are described below:

Archive icon What it indicates

PostScript data only—raster data not present or deleted

Job was archived from the Spool area
Printer icon

Raster and PostScript data

Job was archived from the RIP area
Raster icon
 2 2-25 Archive window

The job commands described on page 2-21 can also be used with jobs in the Archive
window.

The icons that appear in the Archive window are always white, since they have no
destination (as long as they are in the Archive window).

Sort order indicator

External volume

By default, the Archive window displays all archived jobs. Until they are deleted,
archived jobs remain in the Archive window indefinitely. You can display a subset of
archived jobs based on various selection criteria by using the Filter command (see
page 2-28).

For jobs archived to external devices, the Volume column shows the volume and
pathname of the device. For jobs that were archived to the Fiery X3e hard disk, the
Volume column is blank.

As with the Queues window, you can select the headings for the display and use Job
menu or right-mouse commands; you can also sort jobs.

To Do this

Sort jobs in a category, such as Double-click the Date/Time heading. A small arrow indicates whether jobs are sorted in
by Date ascending or descending order. Double-click again to sort in the reverse order.

Route a job to a destination in Use job commands from the Job menu or the right-mouse command menu. For example, to
the Queues window print a job, choose Print or Print and Hold. You can also select and route multiple jobs. For
details, see page 2-23.
The other options, RIP and Hold or Hold, send a copy of the job to the Queues window (to
the RIP and Spool areas, respectively) without printing it; Remove Raster (which applies
only to jobs with the raster icon) leaves only the PostScript data for the job in the Archive
window.
 2
To
2-26 Introduction to Command WorkStation

Do this

View only particular jobs Choose Filter from the Window menu, and make entries in the Filter dialog box (see
page 2-28).

Delete a job Select the job(s) and choose Delete from the Job menu or right-mouse command menu.

Display or move job ticket Click the right mouse button on the appropriate column head; choose Add from the
information headers in the drop-down menu to list the columns that you can add to the display. The categories are the
Archive window same as in the Queues window (see page 2-13), but you can arrange them differently. The
column head arrangements you set in the Archive window are independent of those you set
in the Queues window.

Adjust the width of a column Click the column border in the heading and drag left or right.

Export the currently displayed Choose Export from the Window menu. Specify a file name (the default name is archive.log)
list of archived jobs to a and a location for the file and click Save. You can then open the exported file with a
tab-delimited text file spreadsheet, database, or word-processing application.

Job Log window

The Job Log is a list of processed and printed jobs, the date and time they were
processed or printed, and the characteristics of the job. It includes downloaded files,
fonts, and RIP and Hold jobs.

N OTE : The Job Log window is not available if you logged in as Guest.

At any given time, the Job Log includes only those jobs processed or printed since the
Job Log was last cleared. The Job Log can be cleared manually by choosing Clear Job
Log from the Server menu or automatically if the administrator has enabled
autoclearing of the Job Log in Setup. The Job Log is also cleared by choosing Clear
Server on the Fiery X3e Control Panel (see page 1-5) or by using the Clear command
from Command WorkStation (see page 2-10).
2
2-27 Job Log window

You can adjust the column widths in the Job Log display by clicking the column
border in the heading and dragging left or right. For more information, see Chapter 3.

When you open the Job Log, you can choose to display all jobs in the current Job Log
or only the jobs in a specified date range. By default, all jobs are displayed. To specify a
date range, choose Filter from the Window menu, click Range, and enter dates in the
From and To fields; or, click the calendar icons next to the From and To fields and
select dates by clicking them in the calendars. Use the arrows at the upper corners of
the calendars to display different months.
N OTE : In the Job Log window, Start Time reflects the time that the job began RIPping;
End Time reflects the time that the job printed; and Process Time reflects the total RIP
time for the job. These times do not correspond to the Date/Time values displayed in
the Queues window.

Updating the Job Log display To update the Job Log window display after specifying
a date range (or at any other time), choose Refresh from the Window menu.

Exporting the Job Log From the Job Log window, you can export the Job Log to a
tab-delimited text file (the default name is job.log) by choosing Export from the
Window menu. The exported file can be opened with a spreadsheet, database, or word
processing application. The exported Job Log contains the jobs for the date range you
specified.

Clearing the Job Log The Job Log is stored on the Fiery X3e disk. When logged in as
Administrator, you can clear the Job Log by choosing Clear Job Log from the Server
menu. The Job Log is cleared whenever an Administrator clears the Fiery X3e or
installs new software. In addition, the Job Log can be cleared automatically after every
55 jobs.
2
2-28 Introduction to Command WorkStation

Printing the Job Log To print the Job Log, choose Print Pages from the File menu,
select Job Log, click Print, and click OK. The Job Log is sent to the Print queue and
then prints to the Fiery X3e. You can use Job menu commands to manipulate the Job
Log print job as you would any other job. The printed Job Log contains the jobs for
the date range you specified. See “Using the Job Log” on page 3-32 for more
information.

Printing and clearing the Job Log automatically You can decide how you want to
handle the Job Log. If you have Administrator privileges, you can choose Setup from
the Server menu and enter your preferences in Job Log Setup. You can choose to print
the Job Log automatically every 55 jobs, or both print and clear the Job Log
automatically every 55 jobs. You can also choose the Job Log page size.

Filtering jobs
The Queues, Archive and Job Log windows displays a cumulative list of all jobs. If a
large number of jobs are listed, it may be difficult to locate a particular job or a
particular group of jobs. You can display a specified subset of jobs by filtering jobs in
the Queues, Archive, and Job Log windows.
2
2-29 Job Log window

To open the Filter dialog box, choose Filter from the Window menu.
2
2-30 Introduction to Command WorkStation

In the Queues window, you can filter jobs according to any or all of the following
criteria:

• Job title
• User name
• Date created (or a date range)
• Notes 1 or Notes 2
• Instructions

In the Archive window, you can filter jobs according to any or all of the following
criteria:

• Job title
• User name
• Date created (or a date range)
• Notes 1 or Notes 2
• Instructions
• Volume
• Device

In the Job Log window, you can filter jobs by date only.

The Filter command lets you perform a search based on any and all values you specify
in the Filter dialog box. Enter values in all fields relevant to your filtering criteria. If
you enter values in more than one field, only jobs that meet all the criteria are
displayed. For example, if you enter 10 in the Job Title field and <UserName> in the
User field, only those jobs whose titles somewhere contain “10” and whose User name
contains “<UserName>” will be displayed.
2 2-31 Job Log window

To filter by date, select Range in the Date created area and enter dates in the From and
To fields; or, click the calendar icons next to the From and To fields and select dates by
clicking on them in the calendar that appears. Click the arrows at the upper corners of
the calendar to display different months.

Creating Filter templates

If you often filter jobs according to specific criteria, you can create a filter template. In
this way, you can filter jobs easily in one step and avoid the need to enter specific
information each time you want to filter jobs.

TO CREATE A FILTER TEMPLATE

1. Open the Filter dialog box by choosing Filter from the Window menu.

2. Enter specific job filter criteria in the appropriate fields.

2
2-32

3.
Introduction to Command WorkStation

Click Save As.

4. Enter a name for the new template and click OK.

The new template is saved in the Templates pop-up menu in the Filter dialog box.

To view jobs in the Queues, Archive, and Job Log windows according to a filter
template, open the Filter dialog box, choose the template by name from the Templates
pop-up menu, and click OK.

To delete an existing template, open the Filter dialog box, choose the template by name
from the Templates pop-up menu, and click Delete. Click OK to confirm that you
want to delete the template.

Job properties
When logged in as Operator or Administrator to Command WorkStation, you can use
the Properties command to check and override the print option settings (properties) of
all jobs.

You can use this command for several purposes:

• To check a user’s job settings, especially notes and instructions

• To override a setting based on printed output or other print device conditions
• To change settings for a duplicate of the original job
• To print a single copy of a job before printing the number of copies required by the
user
2
2-33 Job properties

Viewing and editing job properties

The Properties command lets you view, edit the print option settings of, and print
multiple jobs simultaneously. You can use this feature to compare the properties of
several jobs and thereby group together jobs with similar settings.

To view the properties of one or more jobs, select the job(s) and choose Properties from
the Job menu or the right-mouse menu.

For information on using the Properties dialog box to change job settings, see
“Viewing and overriding print settings” on page 3-19.
N OTE : Some print options that are available in the printer driver are not displayed in
the Properties dialog box. For information on specific print options and settings, and
where they can be set, see Appendix A of the Printing Guide.
2
2-34 Introduction to Command WorkStation

Thumbnails and full-screen previews (DocBuilder)

Command WorkStation and Fiery WebSpooler include a powerful DocBuilder tool
that allows you to preview and edit raster data. (For information on how to identify a
raster data job, see page 2-18.) DocBuilder consists of two thumbnail windows and
several page-manipulation commands (listed in the Page menu).

The DocBuilder tool can be used in the following ways:

• In the Thumbnail A window, you can see thumbnails of the currently RIPping job
as it is processed, or of any raster data job (see “Previewing print jobs” on page 3-11).
• From the Thumbnail A and Thumbnail B windows, you can open a full-screen
preview of a raster file (see “Full-screen previews” on page 2-36).
• Using the Thumbnail A and Thumbnail B windows together, you can merge raster
data from more than one file, even if the files were printed from different
applications on different computer platforms (see the next section and “Merging
raster files with DocBuilder” on page 3-13).

DocBuilder’s merge features eliminate the limitations of particular software

applications. You can merge raster pages of documents of different types, even different
computer operating systems. You can merge color pages from graphics programs with
text pages from a word processor. An outline of DocBuilder’s features follows; for more
information and applications, see “Merging raster files with DocBuilder” on
page 3-13.

Editing and merging files with DocBuilder

When you select a raster data job and choose the Thumbnail A or Thumbnail B
command (from the Job menu or from the right-mouse commands), the
corresponding Thumbnail slider opens automatically, displaying thumbnails of the file.
To close the Thumbnail slider, click anywhere in the tab along the right edge of the
Thumbnail window. When the Thumbnail window is open, the arrows in the tab
point to the right, indicating that clicking the tab retracts the slider.
 2 2-35 Thumbnails and full-screen previews (DocBuilder)

With the Thumbnail A window you can see thumbnail views of any raster data job—
that is, any file that is currently RIPping, or any file that has been RIPped and held to
disk. You can also use the Thumbnail A window to edit a raster file—you can change
the sequence of pages, delete pages, duplicate pages, and copy pages from other raster
files into the Thumbnail A window. You can save the edited raster file as a new
printable document.

The Thumbnail B window can also display thumbnails of a raster job, and the
document displayed in Thumbnail B can be used as a source for editing the document
shown in Thumbnail A.

N OTE : Be careful not to delete all pages of a job in Thumbnail A without first saving a
copy of the job.

Click to expand or retract

the Thumbnail B window

Click here to close the Thumbnail B window

Thumbnail B (source)

Click to expand or retract

the Thumbnail A window

Click here to close the Thumbnail A window

Thumbnail A (target)
2
2-36 Introduction to Command WorkStation

You can merge documents by dragging (copying) one or more entire pages from
Thumbnail B to Thumbnail A. This creates a new document in the Thumbnail A
window. If you select one or more pages in the Thumbnail A window, the commands
in the Page menu give you additional editing possibilities. (Most of the Page menu
commands are also made available by right-clicking pages in Thumbnail A.) Multiple
undos of Page menu commands are possible.

You can merge pages from multiple documents into the Thumbnail A document by
opening documents one after another in the Thumbnail B window. Documents in the
Thumbnail B window are view-only, and while you can copy pages from Thumbnail B
to Thumbnail A, you cannot edit the Thumbnail B document. A merged document
that you create in Thumbnail A can be saved (with a different name) as a new raster
data file.

For more information, see “Merging raster files with DocBuilder” on page 3-13.

Full-screen previews
In the Thumbnail A or Thumbnail B window, right-click a page and choose Preview
from the menu that appears, left-click a page and choose Preview from the Page menu,
or double-click a page to open a full-screen preview of that page. The full-screen
preview is a view-only display, and it takes time to retrieve the data. Once begun, the
process cannot be canceled.

N OTE : If you have edited a raster job with DocBuilder, you must save the edited file
before you can view full-screen previews of all its pages.
 2 2-37 Thumbnails and full-screen previews (DocBuilder)

Using the icons in the full-screen preview, you can display adjacent pages, rotate the
page, or close the preview.

Click to view adjacent pages

Click to close the
Click to rotate 90, 180, or full-screen preview
270 degrees

If scroll bar appears,

click on arrows, in empty
spaces, or move bar to
scroll up or down

If scroll bar appears, click on

arrows, in empty spaces, or
move bar to scroll left or right
 3
3-1 Communicating with users

Chapter 3: This chapter provides some general information about managing printing with the
Fiery X3e and the printer, and gives you some hints on using the Command
Managing WorkStation windows to monitor and manage print jobs. It suggests ways to guide
Print Jobs users so that their jobs print correctly the first time. The chapter also follows the course
of a print job and shows possible ways to expedite jobs and take advantage of the
special capabilities provided by Command WorkStation.

Communicating with users

The Command WorkStation interface facilitates communication between users and
operators. All the same, users who originate print jobs may need to become better
informed about the Fiery X3e and the printer so they can choose the appropriate
options for their jobs.

What the user needs to know

You or the network administrator should consider supplying the following information
to your users:

• The name of the printer on the network and the names of servers sharing the printer
• User’s access status
Do all jobs require operator intervention because they go to the Hold queue? If not,
which connections are published—Direct connection and/or Print queue?
• How long you will hold jobs on the server before you delete them
• List of default printer settings and other settings (from the Configuration page)
• List of installed fonts
Do the users’ applications download fonts automatically? If not, should users embed
fonts in documents, or should they supply fonts to the administrator so he or she
can download them?
3
3-2 Managing Print Jobs

• Requirements for Notes fields (information that appears in the Job Log)
For example, department name, account code, phone number or extension. Is some
information mandatory at your site?
• Resident calibration target and date of current measurements
• Custom simulations
Are they available? What type of targets do they represent? Users see these print
options (CMYK Simulation) and should not select them if there are no custom
targets on the server.
• IP address or DNS name of printer so users can access Fiery WebTools to determine
whether their jobs have printed
• Installed option(s)
• Available media, alternative choices, standard tray/media configurations
• Suggestions for the Instructions field
• Information users might find on the WebLink web site
• Instructions for setting up the printer on client computers
• Sources of PostScript printer drivers, PPDs, color reference files, and additional
information
• Recommended PPD settings
• Conflicting settings and common PostScript errors
3
3-3 Communicating with users

How users communicate print requirements

Explain to remote users the information you check and what you need to know in
order to print the jobs they send. The Instructions field is suited for communication
about the job requirements. Notes fields appear in the Job Log, so they are more suited
for accounting, billing, and job cost information.

Users can provide you information with the print job, for example:

• Information entered in the Instructions field or the Notes fields—special

requirements at your site (see below)
• Job ticket information provided by PPD option settings (job properties)

Instructions and Notes fields

• User name and phone number
• Priority, due date, request for notification
• Number of copies needed
• Request that operator do color check
• Hold job for future printing or future reprinting
• Merge with another job, and merging instructions
• Quantity of paper required
• Future requirements for the job
3 3-4 Managing Print Jobs

Customizing the Command WorkStation window

You can customize the display of job ticket information in the Queues window by
rearranging the column headings. You can tighten the columns, add new column
headings, move columns, and delete column headings.

N OTE : The Job Title and User columns are always at the left and cannot be moved or
deleted. You can only add column headings to the right of the User column.

TO CUSTOMIZE THE Q UEUES WINDOW DISPLAY

1. Right-click in the column heading.

A menu appears. The Add submenu lists the headings that are not already displayed.

2. Choose the options you want to display and the sequence in which you prefer to view
them.
Add, delete, or move a column by holding down the right mouse button on the name
of the appropriate column heading; release the button after choosing one of the menu
options:
Add one of the listed columns to the display at your mouse position.
Move Left, Move Right—move the selected column left or right.
Delete the selected column.
The Job Title and User columns are required—all others are optional.

3. Adjust the column widths.

Adjust the width of a column by clicking the column border in the heading and
dragging to the left or right. You can change the column widths at any time.
If you display the Instructions column, which shows information typed into the
Instructions field by the user, you can reduce the width of the column so you can just
see whether or not there are instructions in it.

4. With a narrow Instructions column, if you want to read detailed instructions, double-
click the job and choose Notes from the Job Properties window.
This also allows you to read the notes. You can edit or annotate the information in the
Instructions field if you wish. It remains with the job as long as the job is on the server.
The operator cannot edit the Notes fields.
3
3-5 Setting Command WorkStation Preferences

Setting Command WorkStation Preferences

Choose Preferences from the File menu to access the Preferences dialog box.

Menu Choose this To do this

Preferences\ Enable Animation Turn on or off animation of the status bars

General
Enable Popup Help Turn on or off short captions that appear when you
pause the mouse over window elements; the
captions identify the main parts of the Command
WorkStation window

Units Specify the type of unit (Points, Inches, or

Millimeters) to use in the display for custom page
sizes

Temporary path Specify a location for temporary files created by the

Command WorkStation application
3 3-6 Managing Print Jobs

Menu Choose this To do this

Preferences\ Helper Application Specify the path to a helper application from which
Filter to view data in the active window; this application
opens automatically when “View in Helper App” is
chosen from the Window menu

Template path Specify the path to where Filter template files are
saved; for more information on Filter templates, see
page 2-31

Printing Fiery X3e information pages

Using the Print Pages command, you can print system pages stored on the Fiery X3e.

P RINTING F IERY X3 E PAGES

1. Choose Print Pages from the File menu.

2. In the Select Printer area, specify where you want to print the pages.

Server—The pages you specify are printed to the Fiery X3e.

Local Printer—The pages you specify are printed to any selected printer installed on
your Windows computer.
3
3-7

3.
Printing Fiery X3e information pages

If you specify Server, select from the following pages:

PS Test Page—A Test Page enables you to confirm that the Fiery X3e is properly
connected to the printer, and provides color and grayscale samples to troubleshoot
problems with the printer or the Fiery X3e. The following settings are among those
listed on the Test Page: Server Name, Printer Model, color settings, calibration
information, date and time the Test Page was printed.
Configuration—Prints the Configuration page, which gives the current server and
device configuration. This page lists general information about the hardware and
software configuration of the Fiery X3e, the current settings for all Setup options,
information about the current calibration, and the Ethernet addresses of the Fiery X3e.
Job Log—Prints a log of the last 55 jobs processed or printed. For information on the
fields in the Job Log and on printing it in other forms, see “Using the Job Log” on
page 3-32.
Control Panel Map—Prints the Control Panel Map, which is an overview of the screens
you can access from the Control Panel. For information about using these screens to
set up the Fiery X3e, see the Configuration Guide.
Color Charts—Prints samples of the RGB, CMY, and PANTONE colors available from
the Fiery X3e.
PS Font List—Prints a list of all fonts currently resident on the Fiery X3e hard disk.
If you specify Local Printer, select from the following pages:
Configuration—Prints the Configuration page, which gives the current server and
device configuration. This page lists general information about the hardware and
software configuration of the Fiery X3e, the current settings for all Setup options,
information about the current calibration, and IP address of the Fiery X3e.
Archive Log—Prints a log of all archived jobs.
Queues—Prints a log of all jobs in the Queues window.

N OTE : The number of jobs listed under the Print area of the Queues log is specified in
Server Setup. For more information see the Configuration Guide.
3
3-8

4.
Managing Print Jobs

Click Print.

5. If you selected Server in step 2, specify the number of copies to print and click OK.
The page(s) are printed to the Fiery X3e.

If you selected Local Printer in step 2, choose the desired printer in the Print dialog
box, specify the number of copies to print, and click OK.
The page is printed to the printer you specified.
N OTE : Server information pages printed with the Print Pages command appear in the
Fiery X3e Job Log with a User Name of “Operator” even if you logged in as
Administrator.

Workflow scenarios
The workflow at your site will depend on the number and complexity of jobs and the
amount of responsibility given to the operator. This section suggests some ways you
might interact with a job.

Scenario 1 At this site, the Print queue is enabled, and anyone using Command
WorkStation can view the progress of jobs. You watch the job progress from the top to
the bottom of the Queues window.

The green light on the printer flashes, the network icon blinks; in Command
WorkStation the Spool status bar is animated and the job title appears. As soon as
spooling has finished, the Spool status bar is cleared and the RIP status bar animates.
Almost immediately thereafter, the RIP status bar is cleared and the Print status bar
animates. The printed job is listed below the Print status bar and the job pages emerge
from the printer.

Scenario 2 At this site, all jobs come to the Hold queue and therefore require
operator intervention to proceed.

Again, the green light on the printer flashes, the Spool status bar is animated, and now
in the Spool area (below the status bar) the job title comes into view. In a few moments
the job is on the list, and you have time to scan the headings for the job ticket
information—media type, special instructions, copies, and pages.
3
3-9 Workflow scenarios

Are you ready for this job to print? Do other jobs have priority? What is the job for—
is it final output or a test print? The first choice is whether to put the job in the print
queue or hold it before processing it further. If you do nothing, the job remains in the
Spool area, and the file remains on the server disk.

Perhaps this is a routine job and does not call for special handling. You right-click the
job and choose Print. You notice the RIP status bar animate, and almost immediately,
the Print status bar animates. The printed job is listed below the Print status bar and
the job pages emerge from the printer.

The next job is a large job that you have not seen before. The Instructions field
indicates that the originator of the job wants to check one printout of the job before
you print another 50 copies. You make sure the Copies field is set to 1, right-click the
job, and choose Print and Hold.

The RIP status bar animates and displays the job title, and then the Print status bar
and copy 1 of the job emerges from the printer. You call the sender of the job for
approval. When the job is approved, you set the number of copies to 50, right-click the
job now being held in the RIP area, and choose Print.

Scenario 3 Everyone has discovered the printer on the network and jobs are coming
in rapidly. You right-click several routine jobs in the Spool area and choose Print to let
the server print them one after the other. You choose Print and Hold if you know you
will be reprinting the job soon. You move jobs that have more detailed instructions (or
need to be printed with similar jobs) to the Archive window (right-click Archive). You
remove printed jobs from the output trays and replenish media.

While some jobs are flowing through the queues and printing, you are preparing for
jobs that require more attention, such as obtaining special paper or notifying the
originator of a job that a PostScript error occurred.

Before you load special paper, you make sure all pending jobs are in holding areas.
When an especially important job is spooled for RIPping, you right-click Process Next.

You flip back and forth between the Archive and Queues window. You use the Archive
window to sort jobs into groups with similar requirements, such as media type, user
name, or another setting, and print all the jobs of the same type in sequence.
3
3-10 Managing Print Jobs

Canceling jobs
You may need to cancel a job after it has been routed for processing or printing. You
can cancel a job only while it is being RIPped or while it is being printed. You cannot
cancel a waiting job (white job row) that is routed for RIPping or printing.

• Canceling jobs during processing—While a job is being RIPped, and its name
appears in the RIP status bar, choose the Cancel RIPping command from the Server
menu, press the F7 key, or right-click on the RIP status bar and choose Cancel
RIPping.
When the RIP job is canceled, the Canceling message appears in the RIP status bar
and on the Fiery X3e Control Panel. The name of the canceled job appears in the
Job Log.
• Canceling jobs during printing—While a job is printing, and its name appears in
the Print status bar, choose the Cancel Printing command from the Server menu,
press the F8 key, or right-click on the Print status bar and choose Cancel Printing.
When the print job is canceled, Canceling appears on the Fiery X3e Control Panel.
The name of the canceled job appears in the Job Log.
N OTE : Canceled jobs may be partially printed, and may include pages with one or more
missing color planes, or pages that are completely blank.
• Canceling at the Control Panel—If you are at the Fiery X3e, the most direct way to
cancel a job is to press the Cancel button on the server Control Panel while you can
read the name of the job that is processing or printing. For more information on the
Control Panel, see Chapter 1.

Page-level operations of Command WorkStation

Page-level operations include generating thumbnail images, adding pages, deleting
pages, duplicating pages, reordering pages, and adding blank pages.
 3 3-11 Previewing print jobs

Previewing print jobs

You can use the Thumbnail A window to preview pages of the currently RIPping job.
You can also use Thumbnail A, as well as Thumbnail B, to preview any raster data job
in the RIP area.

The thumbnail windows also allow you to open a thumbnail view of a raster data job
in the RIP area and perform electronic collation or document merging. This feature,
called DocBuilder, is described on page 3-13.

Previewing the currently rasterizing job

To see the progress of jobs as they are RIPped, you can leave the Thumbnail A window
open in RIP preview mode.

TO VIEW THUMBNAILS OF THE CURRENTLY RIP PING FILE

1. Click the Thumbnail A tab at the right of the Queues window to open the slider.

2. Click the RIP preview icon at the left side of the window.
In this mode, Thumbnail A displays each page of the currently processing job after it
has been RIPped.

Click to display the currently

rasterizing job Click to close the
thumbnail window
 3 3-12

3.
Managing Print Jobs

Choose a PostScript file in the Spool or Print area and select RIP and Hold, Print, or
Print and Hold.
As pages are RIPped, they are displayed in the Thumbnail A window. Each page is
displayed for only a moment before the Thumbnail A window is cleared.

4. When you have finished viewing, click the Thumbnail A tab to close the thumbnail
window.

T O VIEW THUMBNAILS OF ANY RASTER DATA FILE IN THE

RIP AREA

1. Select any raster data job in the RIP area.

2. Choose Thumbnail A or Thumbnail B from the Job menu.

If you choose Thumbnail A, make sure the raster data preview icon (at the left side of
the window) is selected.
N OTE : Wait until all pages have been displayed before opening another raster file with
Thumbnail A. If the job contains many pages, it may take some time for the entire job
to be displayed.

Raster data preview icon

Click to close the
thumbnail window

3. When you have finished viewing, click the Thumbnail A or Thumbnail B tab to close
the thumbnail window.
3 3-13 Previewing print jobs

Merging raster files with DocBuilder

The ability to work with raster files gives you new opportunities to combine
documents from different sources into a single file. For example, you can combine
full-color covers and chapter head pages created in a page layout application with two-
color text pages created in a document processing application. Or, you can customize a
slide presentation by inserting slides from a different presentation.

You can display two raster files at once: a source file and a target file. The target file is
displayed in the Thumbnail A window, the source in Thumbnail B.

N OTE : Before editing or merging raster files with DocBuilder, make sure the source files
were RIPped using the print option settings and the resident calibration you want for
the final output.

Page manipulations
Page-level manipulations in the Thumbnail A window (adding pages, deleting pages,
or reordering pages) modify the temporary file. If you do not want to modify the
original file, you must save the job under a different name or discard the changes. The
Thumbnail B window is read-only—you cannot make content changes to it.

TO VIEW AND EDIT RASTER DATA JOBS

1. Select a raster data job and choose Thumbnail A from the Job menu.
The file must be a raster data job in the RIP area.

2. In the Thumbnail A window, right-click a thumbnail image to see the commands

available for pages in Thumbnail A.
These commands can also be accessed from the Page menu (see page 2-9) as well as
from buttons along the left side of the Thumbnail A window (see the illustration
below).
 3 3-14 Managing Print Jobs

To scroll through the pages in Thumbnail A, you can drag the slider bar at the bottom
of the screen, click in the empty area to the left or right of the slider bar, or click on the
arrows.

Click to open a full-screen

preview of the page

Click to duplicate a page

Click to delete a page

Delete—Deletes the currently selected page(s).

Duplicate—Duplicates the currently selected page(s).
Preview—Opens a full-screen preview of the currently selected page (see “Full-screen
previews” on page 2-36).

3. To move pages within Thumbnail A, left-click to select the page(s) and hold down the
mouse button as you drag the selected page(s) to the new location.
Shift-click to select multiple, sequential pages; Ctrl-click to select multiple,
non-sequential pages. Make sure to release the Shift or Ctrl key before moving the
pages.
If you move the page(s) on top of existing page(s), the page(s) will be overwritten.
3
3-15 Previewing print jobs

If the icon does not have an arrow, the page(s) will be replaced; if the icon has an arrow,
the page(s) will be inserted.

…
Replace single page Replace multiple pages

Move single page Move multiple pages

between two pages between two pages

Move single page Move multiple pages

before first page before first page

Move single page Move multiple pages

after last page after last page

4. When you are finished editing, click the Thumbnail A tab.

If you have edited the job, you are prompted to save the job (click Yes) and enter a new
name.

5. Enter a new name and click OK.

The new file is now ready to print. If you saved the edited file with a new name, the
original source file remains held in the RIP area.
3
TO
3-16 Managing Print Jobs

MERGE TWO RASTER DATA JOBS

1. In the Thumbnail A window, display the document you wish to edit.

The file must be a raster data job in the RIP area.

2. Right-click another raster data job in the RIP area and select Thumbnail B.
The Thumbnail B tab opens a second thumbnail view which cannot be edited but can
be a source for pages added to the document in Thumbnail A.
N OTE : To merge documents, the page sizes of the source document and the target
document must be the same. Before editing or merging raster files with DocBuilder,
make sure the source files were RIPped using the print option settings and the resident
calibration you want for the final output.

3. In the Thumbnail B window, left-click to select the page(s) and hold down the mouse
button as you drag the selected page(s) to the new location in Thumbnail A.
Shift-click to select multiple, sequential pages; Ctrl-click to select multiple,
non-sequential pages. Make sure to release the Shift or Ctrl key before moving the
pages.
To scroll through the pages in Thumbnail A and Thumbnail B, you can drag the slider
bar at the bottom of the screen, click in the empty area to the left or right of the slider
bar, or click on the arrows.
3
3-17 Previewing print jobs

To replace page(s), drag Thumbnail B page(s) on top of page(s) in Thumbnail A; to

add page(s), drag the page(s) to a new position between pages, before the first page, or
after the last page in Thumbnail A.

+ +…+
Replace single page Replace multiple pages

+ +…+
Move single page Move multiple pages
between two pages between two pages

+ +…+
Move single page Move multiple pages
before first page before first page

+ +…+
Move single page Move multiple pages
after last page after last page
 3 3-18 Managing Print Jobs

N OTE : To insert a Thumbnail B page directly after the last Thumbnail A page, drag the
Thumbnail B page so that it is just to the right of the last Thumbnail A page and
shows an arrow pointing to the right. If the Thumbnail B page is placed too far to the
right of the last Thumbnail A page, the Thumbnail B page will replace the last
Thumbnail A page.

Thumbnail B

Page 4 copied from the

document in Thumbnail B

Multiple undos are available; use Ctrl-Z or the Undo command to undo all the way
back to your first edit. There is no Redo function.
N OTE : Make sure to save the merged job with a new file name before deleting any of
the jobs you used to create the merged job.
Thumbnail B pages moved into Thumbnail A adopt some specific attributes of the
Thumbnail A job, such as the document and user name. However, many color-related
print options that are set in the Thumbnail B page, such as CMYK Simulation and
Rendering Style, remain with the specific page. This could result in a merged job being
made up of pages with different attributes.
3
3-19

4.
Viewing and overriding print settings

To close the Thumbnail view, click once on the same tab you used to open it
(Thumbnail A or Thumbnail B tab).

5. If you have edited Thumbnail A, you are prompted to save the job (click Yes) and
enter a new name. Enter a new name and click OK.
The new raster file is now in the RIP area, ready to print, together with the original
source and target files.
N OTE : In cases where multiple users are connected to the Fiery X3e via Command
WorkStation, Fiery WebSpooler, or Fiery Spooler, and one user makes changes to a
Thumbnail A job, not all users may see the results of those changes. If you are unable
to view changes in a job, or if selecting a Thumbnail window results in a message
indicating zero pages, then close and relaunch Command WorkStation, Fiery
WebSpooler, or Fiery Spooler.

Viewing and overriding print settings

When logged in as Operator or Administrator to Command WorkStation, you can
view and override user job settings for, and print any job in the Queues window. Using
the Properties dialog box, you can view and override job settings for a single job or for
multiple jobs at once. When viewing multiple jobs, you can override settings for each
job independently or override a setting for all the jobs at once.

• To view the properties for a single job, double-click the job line, or select the job and
choose Properties from the Job menu or right mouse menu.
• To view the properties for multiple jobs at once, shift-click to select contiguous jobs,
or Ctrl-click to select non-contiguous jobs, and choose Properties from the Job
menu or right mouse menu.
N OTE : If you want to retain a copy of the job with its original settings, duplicate the job
and rename the duplicate before you change any settings (see “Job commands” on
page 2-21).

To override a setting for a single job, right-click on the current setting and choose the
override setting from the pop-up list.
 3 3-20 Managing Print Jobs

N OTE : For some options, changing the setting requires that the job be reRIPped; these
options show an icon to the left of the option name.

Indicates reRIPping is required

To override settings for all jobs listed in the Properties dialog box, right-click on the
name of the print option (the row header) at the left of the dialog box and choose the
override setting from the pop-up list.
3
3-21 Downloading files and fonts

The Properties dialog box displays all the job settings encoded by the PostScript printer
driver that can be decoded by the Fiery X3e. If you (as operator) have not changed
anything, these are the settings a user entered before sending the job. There are two
exceptions to this: Page Range and Scale.

N OTE : Some print options that are available in the printer driver are not displayed in
the Properties dialog box. For information on specific print options and settings, and
where they can be set, see Appendix A of the Printing Guide.

When the Properties dialog box opens, the page range is always shown as All pages and
the scale is always shown as 100%. All pages denotes all the pages specified by the user
in printing the job; it may not include all the pages in the original document on the
user’s disk. Similarly, 100% scale indicates 100% of the magnification specified by the
user.

The Properties dialog box does display all the remaining user settings, including user
Instructions and Notes fields.

• Instructions fields are intended to be viewed and annotated by the operator, but
their contents are associated with the job and are deleted when the job is deleted
after printing.
• Notes fields can be viewed but cannot be changed by the operator; their contents are
transcribed to the Job Log just as the user sent them.

Downloading files and fonts

From Command WorkStation, you can download a variety of file types, as well as
fonts, to the Fiery X3e. These files and fonts can be located anywhere on the network
or on an external device connected to the Command WorkStation computer. You
browse to locate the files and fonts, select them, and add them to a list of items to be
downloaded. You can specify a limited number of print option settings for files that
you download (see page 3-24).

To download fonts, the Direct connection must be used. If the Direct connection is
not currently published in Setup, see the Configuration Guide for instructions on how
to publish it.
 3 3-22 Managing Print Jobs

N OTE : You cannot download TrueType fonts. If you use TrueType fonts in Windows,
you can print them by converting them to Adobe Type 1 fonts. To do this with the
Adobe PS printer driver, click the Fonts tab and set up the Font Substitution Table as
necessary.

The Manage Fonts command (in the Server menu) provides another way to download
fonts to the Fiery X3e (see page 3-25).

TO DOWNLOAD FILES OR FONTS

1. Choose Download from the Job menu, right-click the Spool status bar and select
Download, or open the utilities slider and click the Downloader icon.
The main Fiery Downloader window appears.

For fonts, choose Direct

connection

2. In the Files of type pop-up menu, choose the file types to display.
You can leave this at the default All Known Formats or choose All Files. All Known
Formats lists all files in supported formats; All Files lists all files.
3
3-23

3.
Downloading files and fonts

In the Connection Type pop-up menu, choose the queue to which you will download
the files.
The options available in this menu depend on the print connections currently enabled
in Setup. The potential choices are Print Queue, Hold Queue, or Direct Connection.
If your administrator has not enabled one or more of these connections, you cannot
choose it.
To download fonts, you must choose Direct Connection.
PDF files are always spooled to the Fiery X3e hard disk before being printed. PDF files
must be sent to the Print queue (or to the Hold queue if the Print queue is not
enabled). Do not choose Direct Connection to download PDF files.

4. In the Look in pop-up menu, browse to the file(s) you want to download.

5. Select the filename and click Add.

The File name field displays the name of the selected file before you click Add.
You can navigate to different drives and directories to select files and fonts to
download.
To select multiple sequential files, select the first file and then Shift-click the last file.
Ctrl-click to select multiple non-sequential files.
If you change your mind about a file, select the filename in the Files to be Downloaded
list and click Remove.
3
3-24

6.
Managing Print Jobs

To change the attributes of a file, select it from the Files to be Downloaded list and
click Options.
The Options dialog box for PostScript and EPS files is different from that for PDF
files, as explained below.

PostScript options PDF options

7. Specify the following information in the dialog box and click OK.
The options you set apply only to the selected file. You can set different options, or
leave the default settings, for each file.
Copies—Specify the number of copies.
Brightness (PostScript and EPS files only)—Change the Brightness setting if a file
appears to be too dark or too light. Choose 85% for a substantially lighter image,
115% for a substantially darker image, or one of the options in between.
N OTE : Some applications, including Adobe Photoshop, provide transfer functions that
let you specify density settings for an image. If the file you are printing includes
transfer functions, the Brightness option has no effect. For more information on using
transfer functions, see the documentation for your application.
3
3-25 Downloading files and fonts

‘showpage’ (after EPS files)—In most cases, you do not need to use this option. Select
this option only if an EPS file fails to print without it. This option adds a ‘showpage’
PostScript language command at the end of the print job. Some applications omit this
necessary PostScript language command when they generate EPS files. Select this
option when printing EPS files generated by these applications. If you select this
option unnecessarily, extra blank pages may print.
If you experience problems downloading EPS files, you can print the file directly from
the application in which you created it.
Page Range (PDF files only)—Specify the page range you want to print.

8. Click Download.
To cancel downloading, click Cancel or press the <Esc> key.

Managing server fonts

The Fiery X3e includes a number of built-in printer fonts. You can download
additional fonts to the Fiery X3e using the Manage Fonts command (see page 3-26) or
the Download command (see page 3-22). Users on the network can also download
fonts to the server using Fiery Downloader (see the Printing Guide). Downloading
fonts, either from Command WorkStation or with Fiery Downloader, requires that the
Direct connection be published in Setup (see the Configuration Guide).
N OTE : The Manage Fonts command is available only if you logged in as Administrator.

Although no special privileges are necessary to download fonts, Administrator

privileges are required to remove fonts from the server. The built-in printer fonts are
locked and cannot be removed by anyone.

To print a list of fonts currently resident on the Fiery X3e, use the Print Pages
command (see page 3-6).
 3
TO
3-26 Managing Print Jobs

ADD OR DELETE FONTS

1. Choose Manage Fonts from the Server menu.

The Server Fonts window displays Add, Delete, Update, and Print buttons.

Click to download additional fonts

Locked fonts
Click to delete font(s)

Click to update the font list display

Click to print the font list

Downloaded fonts

2. To download additional fonts to the Fiery X3e, click Add and refer to the instructions
on page 3-21.

3. To delete a font, select it in the font list and click Delete. Shift-click or Ctrl-click to
select multiple fonts.

N OTE : The printer fonts included with the Fiery X3e (built-in fonts) are locked. These
fonts appear with a lock icon next to the name and cannot be deleted.

4. To refresh the font list display, click Update.

5. To print the font list, click Print.

3 3-27 Managing jobs with multiple color servers

Managing jobs with multiple color servers

You can connect to up to five Fiery X3e color servers simultaneously from Command
WorkStation. This allows you to view and manage jobs being processed by multiple
servers from a single location, and also to balance the job load between servers of
similar capabilities.

• If you connect to multiple servers from Command WorkStation, you can easily
switch between them by clicking the server selection tabs (see page 2-11).
• With Fiery X3e color servers that support the feature, you can use the Send
to <Nickname_ Devicename> command to transfer jobs between color servers
(see page 2-9).

TO VIEW AND MANAGE JOBS ON MORE THAN ONE COLOR SERVER

1. Configure the connection to the first server and log in.

See Getting Started for information on configuring the connection to the server.

2. Click a blank server selection tab.

3. Configure the connection to the next server and log in.

The Command WorkStation windows show the job lists for the additional server. You
can route and manage the jobs processed by this server as long as you are logged in.

4. To switch servers, simply click the other server selection tab.

Once you have logged in, you do not need to log in again unless you have logged out.
If the servers are extremely busy with continuous jobs, you may see some delay in
updating the Command WorkStation window when you switch between servers. Job
lists may be blank for some seconds until updating is complete.
3
TO
3-28 Managing Print Jobs

TRANSFER JOBS BETWEEN COLOR SERVERS

1. Log in to more than one color server, as described above.

To transfer jobs between color servers, both color servers must support the Send
to <Nickname_Devicename> command.

2. In the Queues window of the source color server, select the job(s) you want to
transfer.
You can select any held jobs in the Spool or RIP areas.

3. Choose the Send to <Nickname_Devicename> command from the Job menu.

If two or more additional color servers (in addition to the originating server) are
connected to Command WorkStation, multiple Send to <Nickname_Devicename>
commands appear in the Job menu.
Jobs are transferred from the source server to the same area on the target server (from
Spool to Spool, from RIP to RIP).
N OTE : You cannot perform any other Command WorkStation functions while files are
being transferred between servers.

4. After verifying that the jobs were successfully transferred, you can delete them from
the originating server, if you wish.

Archiving jobs
PostScript and raster data jobs can be archived internally to the Fiery X3e hard disk or
the ZIP drive, or externally to the Command WorkStation hard disk or network
drives.

TO ARCHIVE A P OST S CRIPT OR RASTER JOB

1. In the Queues window, select any held job in the Spool or RIP areas.

2. Choose Archive from the Job menu.

The job is moved to the Archive window.
3
3-29

3.
Archiving jobs

To archive the job(s) internally to the Fiery X3e hard disk or to the ZIP drive, click OK.
The job(s) are archived internally.

4. To archive the job(s) externally to the Command WorkStation hard disk or to a device
on the network, click Add.

Click to add a device

5. Browse to the device and folder to which you want to archive the job(s) and click OK.

The Archive Options dialog box shows external devices as available archive volumes.
3 3-30

6.
Managing Print Jobs

If applicable, select Archive rasters.

The Archive rasters option is automatically selected and dimmed for PostScript data
jobs and for jobs being archived to Server Internal.

N OTE : Raster data files may be large and therefore may take considerable time to
archive. In order to save time and disk space, archive PostScript data jobs only.

7. Select an archive volume and click OK.

To retrieve jobs archived to external devices, use the Import command.

Importing archived jobs from external media

You can use the Import command to find and retrieve jobs previously archived to
external devices. This command can be used to retrieve files archived from the current
Fiery X3e or from another Fiery X3e that supports external archiving.

TO IMPORT AN ARCHIVED JOB FROM AN EXTERNAL DEVICE

1. Choose Import from the Job menu in the Queues window, or right-click on the Spool
status bar and choose Import.

2. In the Directories area, select the device containing the job(s) you want to import.
3
3-31 Archiving jobs

Click Add to import files from other archived volumes.

3. In the Job Title area, select the job(s) you want to import.
Shift-click to select multiple, adjacent jobs; Ctrl-click to select multiple, non-adjacent
jobs.

4. Click OK.
The job is imported to the same area in the Queues window (Spool or RIP) from
which it was archived.
3
3-32 Managing Print Jobs

Using the Job Log

Chapter 2 introduced the Job Log, which is the list of all processed and printed jobs,
including the date and time they were printed, and all the characteristics of the job. It
explained that the Administrator can set Job Log preferences for clearing and printing
the Job Log automatically, and for Job Log page size (page 2-27).

If you want to view the Job Log in a specific application, you can specify one in the
Preferences dialog box (see page 3-5), and then select View in Helper App from the
Window menu.

After displaying the Job Log, you can print it (use the Print Pages dialog box or choose
Print from the Window menu) or export it to a tab-delimited text file (choose Export
from the Window menu). The exported Job Log file can be imported into a
spreadsheet, database, or word processing application for job accounting purposes. If
the Filter command is used to display only a portion of the Job Log (such as jobs for
the current day), only that portion of the Job Log is printed or exported.

To update the Job Log, choose Refresh from the Window menu.

After printing or exporting the entire Job Log, you may want to clear it; choose Clear
Job Log from the Server menu.

The Job Log window displays a list of all the jobs and the following information about
them: status, document name, user, date, start time, end time, process time, size,
device, page size, media, number of originals, number of color pages, number of black
and white pages, and total number of pages. Information in the Notes 1 and Notes 2
fields is displayed if users entered this information when they printed.
3
3-33 Other server management commands

The text in the Status column provides information about the job:
OK The job was printed normally.
Cancel The job was canceled before printing was completed.
Error An error occurred during processing or printing.

Use the scroll bar at the bottom of the window to view all the fields in the Job Log
window.

Other server management commands

These additional Server menu commands are used to manage server performance,
configuration, and status. Some of these commands are available only when logged in
as Administrator:
• Manage Fonts—Allows you to delete fonts from, as well as add fonts to, the
Fiery X3e (see page 3-25)
• Manage Color—Opens ColorWise Pro Tools (see the Color Guide)
• Reboot—Causes the Fiery X3e to be rebooted, just as if you had selected Reboot
Server from the Control Panel (see page 1-5)
• Clear—Clears all jobs in all server queues as well as all jobs archived on the Fiery X3e
hard disk, the index of archived jobs (in the Archive window), and the Job Log
• Setup—Invokes Fiery Setup; for more information, see the Configuration Guide
• Log out—Closes the connection to the Fiery X3e, just as if you had chosen Log out
from the log in/out slider
 4 4-1 Fiery WebTools

Chapter 4: This chapter introduces Fiery WebTools and provides instructions on their usage. For
more information on certain Fiery WebTools, you are referred to other chapters in this
Overview of book and to other manuals in the documentation set.
Fiery WebTools
Fiery WebTools
Fiery WebTools reside on the Fiery X3e but can be accessed over the network from a
variety of platforms. The Fiery X3e has a home page that lets remote users view server
functions and manipulate jobs.

Fiery WebTools can be used on Windows 9x/Me and Windows NT 4.0/2000 client
computers with certain Internet browsers that support the Java language. For specific
information on the browsers supported with Fiery WebTools, see Getting Started.

Access privileges
The Fiery X3e system allows the site administrator to choose and implement a level of
access and control appropriate for your particular site. There is a spectrum of control
which can be implemented; the levels of access allowed to remote users depend on
whether the administrator has enabled use of Fiery WebTools, and whether or not a
password is required to use the job management features of Fiery WebTools.

If you have been given the Operator password, you can manage job flow and override
print settings of your jobs with Fiery WebSpooler. If not, you can still track the status
of your jobs with the Status tool, and with Fiery WebSpooler as a Guest. Check with
your site administrator for information on your Fiery WebTools access privileges.
4
4-2 Overview of Fiery WebTools

Using Fiery WebTools

Fiery WebTools are accessed from the Fiery X3e home page.

WebTool Summary For more information

Status Shows you the jobs currently processing See the Printing Guide
and printing.
WebSpooler Allows you to view, manipulate, reorder, See “Tracking and managing
reprint, and delete jobs currently jobs with
spooling, processing, or printing on the Fiery WebSpooler” on
Fiery X3e. It also allows you to view, page 5-1
print, and delete the Job Log.
WebLink Provides a link to another web page, See the Printing Guide and
provided you have a valid Internet the Configuration Guide
connection. The WebLink destination is
initially set to www.efi.com. The
WebLink destination can be changed;
this function requires the Administrator
password, if one has been set.
Installer Allows you to download Fiery X3e See Getting Started
printer file installers directly from the
server.
WebDownloader Allows you to download files to the See the Printing Guide
Fiery X3e.
WebSetup Allows you to modify the Fiery X3e See the Configuration Guide
configuration (Setup) remotely. This
function requires the Administrator
password, if one has been set.
4
TO
4-3

ACCESS
Using Fiery WebTools

F IERY W EB T OOLS

1. Start your Internet browser application.

2. Enter the IP address or the DNS name of the Fiery X3e.

Check with the operator or administrator for this information.
The Fiery X3e home page appears.

3. Click one of the buttons at the left to select one of the Fiery WebTools.
Move the cursor over the buttons to display information about the selections.
 5 5-1 Tracking and managing jobs with Fiery WebSpooler

Chapter 5: Fiery WebSpooler and Fiery Spooler are job management tools that duplicate many of
the functions and features of Command WorkStation.
Fiery WebSpooler
and Fiery Spooler N OTE : Fiery Spooler is available for Mac OS computers only.

• Fiery WebSpooler, one of the Fiery WebTools, is accessed with an Internet browser
from the Fiery X3e home page (see Chapter 4).
• Fiery Spooler is installed from the User Software CD. To use Fiery Spooler, users
need only a network connection to the Fiery X3e.

The interface of Fiery Spooler for Mac OS computers is virtually identical to that of
Fiery WebSpooler. Moreover, the interfaces of these tools are so similar to that of
Command WorkStation that this chapter often refers you to Chapters 2 and 3 (on
Command WorkStation) for information about icons and commands that is common
to all three tools.

Tracking and managing jobs with Fiery WebSpooler

You can use Fiery WebSpooler (and Fiery Spooler for Mac OS) to perform the
following functions from your workstation:

• Override current job option settings

• Delete jobs and cancel processing
• Duplicate or rename jobs
• RIP a job and hold the raster data
• Hold jobs in the spooled area or the RIPped area
• Remove raster data from RIPped files
• Change the priority of jobs
• Display, print, or delete the Job Log

Most of these functions require the Administrator or Operator password. However,

even without a password, you can log in to Fiery WebSpooler as Guest with view-only
privileges.
5 5-2 Fiery WebSpooler and Fiery Spooler

N OTE : Most Fiery WebSpooler commands function identically to those of Command

WorkStation. For more information on specific commands, see Chapters 2 and 3.

TO ACCESS THE F IERY W EB S POOLER WINDOW

1. From the Fiery X3e home page window, click WebSpooler.

For instructions on how to access the Fiery X3e home page window, see page 4-3.

2. To log in as Administrator, enter the Administrator password and click OK.

To log in as Operator, enter the Operator password and click OK.
To log in as Guest, click OK without entering any password.
The Fiery WebSpooler window appears in a new window.
5
5-3 Tracking and managing jobs with Fiery WebSpooler

About the Fiery WebSpooler window

Like Command WorkStation, Fiery WebSpooler is a window to view Fiery X3e and
printer functions, and an interface from which you can control those functions.

The Fiery WebSpooler window is divided into three areas by Spool, RIP, and Print
status bars. When the Fiery X3e receives print jobs, the Fiery WebSpooler window
becomes a dynamic display, filled with the names of jobs and their characteristics.

The Spool, RIP, and Print areas of the Fiery WebSpooler window represent the stages
of printing a job. Jobs come in at the top level (Spool) and drop down to the Print
level, unless they are held along the way.

The job icons displayed in the Fiery WebSpooler window are explained in “Job icons”
on page 2-18.

N OTE : In the Fiery WebSpooler window, the background color for the yellow and white
printer icons is the same.

Spooled jobs—Jobs listed in the area below the Spool status bar are PostScript files
stored on the Fiery X3e disk. These jobs were sent to either the Print queue (white
icons) or the Hold queue (yellow icons).

RIPped jobs—Jobs listed in the area below the RIP status bar are ready to print. They
have already been rasterized (RIPped, or processed for printing) and are waiting, in
order, for access to the printer. Rasterized jobs can also be held; held jobs are shown
with a yellow icon.

Printed jobs—Jobs listed in the area below the Print status bar have already been
printed. Printed jobs can be stored on the Fiery X3e disk. The number of jobs that can
be stored (from 1 to 99) is defined in Setup.
5
5-4 Fiery WebSpooler and Fiery Spooler

If you are logged in as Administrator or Operator, you can interact with a job wherever
it appears in the window by selecting it and choosing a command from the Job menu,
or by double-clicking the job and setting override options. See “Manipulating job
options and job flow” on page 5-4 for information.

Errors—Jobs with an error are shown in red. To display the error, double-click the job
line.

N OTE : If your job does not appear anywhere in the Fiery WebSpooler window, it may
have already been printed; if so, it will appear in the Job Log. To view the Job Log,
choose Show Job Log from the Window menu. (For more information on the Job Log,
see page 5-8.)

If the job does not appear in the Job Log, it may have been moved to the Archive
window by the operator. The Archive window cannot be viewed with Fiery
WebSpooler; you must contact the operator or look at the Command WorkStation
display to check this.

Manipulating job options and job flow

Using the commands in the Job menu, you can alter the destinations, priorities, and
other characteristics of jobs that appear in the Fiery WebSpooler window.
 5 5-5 Tracking and managing jobs with Fiery WebSpooler

To understand the effect each of these commands has on a job, you need to understand
the way the Fiery X3e handles PostScript and raster data, and how jobs are activated or
held in the various stages of processing. See Chapter 2 for this background information
before manipulating jobs with Fiery WebSpooler. Also, the commands in the
Fiery WebSpooler Job menu have identical counterparts in Command WorkStation.
For information about these commands, see Chapters 2 and 3.

Choose this command

To do this Raster data is
from the Job menu

Delete Job(s) Delete the job(s) from the list Deleted

Cancel Printing Cancel the currently printing job Deleted

Cancel RIPping Cancel the currently processing job Deleted

Duplicate Job(s) Duplicate one or more selected PostScript data n/a

jobs in the Spool or Print areas (creates a (The Duplicate command is not available for
reference to the original job, with the same raster jobs)
name)

Rename Rename the job (PostScript file with or without Unaffected, but associated with the new name
raster) N OTE : If the renamed job is printed, the Job
Log reflects the job’s original name.

Hold Hold the job in the current place (except for a Held in RIP area indefinitely, if included with
printed job, which is moved to the Spool or job
RIP area)

RIP and Hold RIP the job and hold it in the RIP area Held in RIP area indefinitely

Print Print the job in its turn (RIP it first if it does Temporarily held in RAM until memory is
not have raster data). Keep the printed job in needed for another job
the Print area until the job limit is reached

Print and Hold Print the job in its turn (RIP it first if it does Held in the RIP area indefinitely (saved to
(like the PPD option not have raster data) disk)
Save Fast Reprint) After printing, hold the PostScript data and the
raster in the RIP area

Process Next Give top priority to this job Held in RAM after printing (can be selected in
Print the job (or RIP and print) as soon as the the Print area while it remains there), or Held
processor and printer are free, before other in RIP area (saved to disk) if destination was
waiting jobs RIP and Hold
 5
Choose this command
5-6 Fiery WebSpooler and Fiery Spooler

To do this Raster data is

from the Job menu

Remove Raster Remove the raster from a job that has raster Deleted
data; leave the PostScript job in place

Override Print Settings Change the print options for the job Deleted and regenerated, if the newly selected
(see page 5-6) options require reRIPping, or reprinted with
the new settings, if none require reRIPping

Thumbnail A Open a selected raster job in the Thumbnail A Changed if job is edited; unaffected if job is
window, where you can view a full-screen only viewed
preview of the job, edit the job, or merge it
with like data from other jobs

Thumbnail B Open a selected raster job in the Thumbnail B Unchanged

window for viewing a full-screen preview of the
job, or for copying pages into a job in the
Thumbnail A window

Overriding job option settings

To change the job options of a job, double-click the job line, or select the job and
choose Override Print Settings from the Job menu. If necessary, scroll down to see all
the job options.
5
5-7 Tracking and managing jobs with Fiery WebSpooler

For PostScript files, you cannot override the Orientation option. For PDF files printed
using Fiery Downloader, you cannot override the following print options:

• Orientation
• Spot Color Matching

The options you set here are the same ones you set from the Print dialog box when you
print from an application. For information about setting and overriding these print
options, see the Printing Guide.

N OTE : For some options, changing the setting requires that the job be reRIPped; these
options show an icon to the left of the option name.
5 5-8 Fiery WebSpooler and Fiery Spooler

Using the Job Log

From Fiery WebSpooler, you can view and print a log of all jobs printed by the
Fiery X3e, including jobs downloaded with Fiery Downloader.

N OTE : If you logged in as Administrator, you can delete the Job Log from
Fiery WebSpooler (see page 5-10). The Job Log is not available if you logged in as
Guest.

TO DISPLAY , UPDATE , PRINT , DELETE , AND SAVE THE J OB L OG

1. Choose Show Job Log from the Fiery WebSpooler Window menu.

2. Click All or specify a date range.

3. Click OK.
The Job Log appears in a new browser window.
5
5-9 Tracking and managing jobs with Fiery WebSpooler

N OTE : The Delete button appears only if you logged in as Administrator.

Update
Print

Delete

The Job Log displays each job and the following information: status, document name,
user name, date, start time, end time, process time, file size, device, paper size, media,
number of originals, number of color pages, number of black-and-white pages, total
number of pages, Note1, and Note2.

The Status column provides the following information about jobs:

OK The job was printed normally.
ERROR An error occurred during processing or printing.
CANCEL The job was canceled before printing was completed.

4. To update the Job Log, click the Update button.

5
5-10

5.
Fiery WebSpooler and Fiery Spooler

To print the Job Log, choose Print Job Log from the File menu or click the Print
button.
The information displayed in the Job Log window prints to the current Fiery X3e.
When you print the Job Log, totals are printed for all appropriate columns.

6. If you logged in as Administrator, you can choose Delete Job Log from the File menu
or click the Delete button to clear the Job Log.
The system administrator can also print and clear the Job Log from the Control Panel.

7. To save the Job Log as a tab-delimited text file, choose Export Job Log from the File
menu, or click the Export button. In the File name area, enter a name for the Job Log
file, browse to the location where you want to save the file, and click Save.
The Job Log is saved as a text file, and the Job Log window reappears.
You can view the information in any application that can read a text file. Items are
separated by tabs.

To return to the job list, choose Show Job List from the Window menu.

Fiery Spooler for Mac OS computers

If you have purchased the Command WorkStation option, Fiery Spooler for Mac OS is
included on the User Software CD.

For Mac OS, the Fiery Spooler interface is almost identical to that of Fiery WebSpooler
(see “Differences between Fiery Spooler for Mac OS and Fiery WebSpooler” on
page 5-12), and both interfaces are very similar to the job management interface of
Command WorkStation. For details on the icons and commands in Fiery Spooler (and
Fiery WebSpooler) see Chapters 2 and 3.
5
TO
5-11

LAUNCH
Fiery Spooler for Mac OS computers

F IERY S POOLER ON A M AC OS COMPUTER

1. Double-click the Fiery Spooler icon.

2. Select the Fiery X3e in the Chooser window that appears.

For information on setting up the connection to the server, see Getting Started.

3. Click OK.
The Fiery Spooler main window appears.

For information on using Fiery Spooler for Mac OS computers, see “Tracking and
managing jobs with Fiery WebSpooler” on page 5-1, and Chapters 2 and 3.
5 5-12 Fiery WebSpooler and Fiery Spooler

Differences between Fiery Spooler for Mac OS and

Fiery WebSpooler
Though the interfaces for both Fiery Spooler for Mac OS and Fiery WebSpooler are
almost identical, there are some feature differences.

Connecting to a different Fiery X3e

With Fiery Spooler, you can connect to a different Fiery X3e from within the
application using the following procedure.

TO CONNECT TO A DIFFERENT F IERY X3 E

1. Choose Open Fiery from the File menu.

2. Select the Fiery X3e in the Chooser window that appears.

For information on setting up the connection to the server, see Getting Started.

3. Click OK.
The Fiery Spooler main window appears.
 A A-1 Troubleshooting

Appendix A: This section lists error messages you might see, and provides some troubleshooting
guidelines should a problem arise with the Fiery X3e or Command WorkStation.
Troubleshooting If you are unable to resolve a problem after referring to this chapter, contact your
authorized service/support center.

Error messages
Error messages can result from problems with the print job, the Fiery X3e, Command
WorkStation, or the printer. Some of the most common error conditions are listed
here.

A printer error message sometimes remains displayed in Command WorkStation even

after you have resolved the error. A time lag in communicating the resolution of the
error to Command WorkStation may lead you to believe the error has not been
resolved. However, printing will resume and the Command WorkStation display will
be updated after a short delay.

When an error interferes with printing, you will see a message in Command
WorkStation. The status bar that displays the message indicates the process in which
the error occurred. Following are the messages (listed in alphabetical order), with the
appropriate corrective action for each one. You can cancel the pending print job while
you attend to the error condition. A few normal status messages are included in this list
in case they cause concern.

Fiery X3e message Corrective action/additional information

Black imaging unit The black imaging unit needs to be replaced soon.
near life limit

Black imaging unit The black imaging unit is not installed.

not set

Black imaging unit The black imaging unit is not installed correctly.
not set right

Black IU over life The black imaging unit needs to be replaced. Please replace the
limit. Please change. unit yourself.
A
A-2 Troubleshooting

Fiery X3e message Corrective action/additional information

Black IU over life The black imaging unit needs to be replaced. Call a service
limit. Call service. technician.

Black toner The black toner needs to be replaced soon.

nearly empty

Busy The printer is printing. Please wait.

Check power and cable Check the power to the printer and the Fiery X3e.

Check power of DT105 Check the power to the DT-105.

Cover open at __ A cover is open on the printer. Printing can resume when the
specified cover is closed.

Cyan imaging unit The cyan imaging unit needs to be replaced soon.
near life limit

Cyan imaging unit The cyan imaging unit is not installed.

not set

Cyan imaging unit The cyan imaging unit is not installed correctly.
not set right

Cyan IU over life limit. The cyan imaging unit needs to be replaced. Please replace the unit
Please change. yourself.

Cyan IU over life limit. The cyan imaging unit needs to be replaced. Call a service
Call service. technician.

Cyan toner The cyan toner needs to be replaced soon.

nearly empty

Fuser unit near The fuser unit needs to be replaced soon.

life limit

Fuser unit not set The fuser unit is not installed, or is not installed correctly.

Fuser unit over life The fuser unit needs to be replaced. Please replace the unit
limit. Please change. yourself.

Fuser unit over life The fuser unit needs to be replaced. Call a service technician.
limit. Call service.

Image Stabilizing The printer is stabilizing. Please wait.

A
A-3 Troubleshooting

Fiery X3e message Corrective action/additional information

Load __ OHP Load the specified overhead paper size in tray 1.

in tray 1

Load __ plain Load the specified paper size in any tray.

in any tray

Load __ Thick1 Load the specified Thick 1 paper size in tray 1.

in tray 1

Load __ Thick2 Load the specified Thick 2 paper size in tray 1.

in tray 1

Load __ Load the specified paper size in the specified tray.

in __

Load __ __ Load the specified paper size and media type in the specified tray.
in __

Magenta imaging unit The magenta imaging unit needs to be replaced soon.
near life limit

Magenta imaging unit The magenta imaging unit is not installed.

not set

Magenta imaging unit The magenta imaging unit is not installed correctly.
not set right

Magenta IU over life The magenta imaging unit needs to be replaced. Please replace it
limit. Please change. yourself.

Magenta IU over life The magenta imaging unit needs to be replaced. Call a service
limit. Call service. technician.

Magenta toner nearly The magenta toner is nearly empty.

empty

Near trouble __ The printer has become unstable. Note the specified trouble code
and call a service technician.

No black toner. The black toner is empty. Replace the black toner yourself.
Please change.

No black toner. The black toner is empty. Call a service technician.

Call service.

No cyan toner. The cyan toner is empty. Replace the cyan toner yourself.
Please change.
A
A-4 Troubleshooting

Fiery X3e message Corrective action/additional information

No cyan toner. The cyan toner is empty. Call a service technician.

Call service.

No magenta toner. The magenta toner is empty. Replace the magenta toner yourself.
Please change.

No magenta toner. The magenta toner is empty. Call a service technician.

Call service.

No front staples Front stapler is out of staples. Replace staples.

No back staples Back stapler is out of staples. Replace staples.

No yellow toner. The yellow toner is empty. Replace the yellow toner yourself.
Please change.

No yellow toner. The yellow toner is empty. Call a service technician.

Call service.

OC roller unit near life The OC roller unit is wearing out. It needs to be replaced soon.
limit

OC roller unit over life The OC roller unit is worn out. It needs to be replaced. Please
limit. Please change. replace it yourself.

OC roller over life The OC roller unit is worn out. It needs to be replaced. Call a
limit. Call service. service technician.

Paper jam at __ There is a paper jam. Printing can resume when the paper jam is
cleared from the specified location.

Power save mode The printer is in Power Save mode.

Printing stopped The paper is set at manual feed tray. Remove the paper.

Printing suspended The printer is suspended.

Replace Trans. Belt The Transfer belt unit needs to be replaced. Call a service
technician.

Replace Transfer belt The Transfer belt unit needs to be replaced. Please replace it
unit yourself.
A
A-5 Troubleshooting

Fiery X3e message Corrective action/additional information

Service Code C__ There is a problem with the printer that requires a service
technician.

Sleep mode The printer is in sleep mode.

The guides in tray __ The guides in the specified tray are not set properly. Correct the
not set right guide settings.

To print, clear The 1st tray is full. Remove the paper from the 1st tray.
1st tray

To print, clear The specified Mail bin is full. Remove the paper from the Mail
Mail bin # bin.

To print, clear Elevator The Elevator tray is full. Remove the paper from the Elevator tray.
tray

To print, clear Sorter The Sorter area is full. Remove the paper from the Sorter area.
area

Transfer belt unit near The Transfer belt unit needs to be replaced soon.
life limit

Transfer belt unit not The Transfer belt unit is not installed, or not installed correctly.
set

Waiting for The controller board is being initialized.

initialization

Warming up Printer is warming up.

Waste toner bottle Waste toner bottle is not installed, or not installed correctly.
not set Printing or copying can resume when the waste toner bottle is
installed.

Waste toner full. The waste toner container needs to be emptied. Please empty it
Please change. yourself.

Waste toner full. The waste toner container needs to be emptied. Call a service
Call service. technician.

Waste toner The waste toner container needs to be replaced soon.

nearly full

Web unit near life The Web unit needs to be replaced soon.
limit
A
A-6 Troubleshooting

Fiery X3e message Corrective action/additional information

Web unit not set The Web unit is not installed, or not installed correctly.

Web unit over life The Web unit needs to be replaced. Please replace it yourself.
limit. Please change.

Web unit over life The Web unit needs to be replaced. Call a service technician.
limit. Call service.

Yellow imaging unit The yellow imaging unit needs to be replaced soon.
near life limit

Yellow imaging unit The yellow imaging unit is not installed.

not set

Yellow imaging unit The yellow imaging unit is not installed correctly.
not set right

Yellow IU over life The yellow imaging unit needs to be replaced. Please replace it
limit. Please change. yourself.

Yellow IU over life The yellow imaging unit needs to be replaced. Call a service
limit. Call service. technician.

Yellow toner nearly The yellow toner needs to be replaced soon.

empty
A
A-7 Troubleshooting

Maintaining optimal system performance

The Fiery X3e does not require maintenance. Beyond the routine requirements of
servicing and maintaining the print engine and replenishing consumables, there are a
few things you can do to improve the overall performance of your system:

• Reduce unnecessary two-way communication.

If users notice that the server is frequently too busy to receive jobs, it may be because
several users are running utilities that are updated often. Large numbers of remote
users running Fiery Downloader or Fiery WebTools may have a significant effect on
Fiery X3e performance.

• Schedule the printing workload by checking job ticket information before printing.
Print jobs with the same output and paper specifications together to minimize paper
changes. Also, print routine jobs while you prepare to print jobs with special
instructions or special media.
• Reduce unnecessary server connections from Command WorkStation. If you use a
second or third Fiery X3e server on an occasional basis, performance will be
improved if you log off when you are not using it.
• Avoid printing with the server Disk full warning.
If you see this warning, delete jobs from the Queues or Archive windows that have
been held for a long time and are not likely to be needed. Avoid this condition by
deleting old jobs on a regular basis. The date associated with a job is the original date
it was sent. As a last resort, you can use the Clear Server or the Clear command.

Troubleshooting
In case of problems, and before you call for service, check the guidelines in this section.
If you are unable to resolve the problem, make a note of the error condition and
contact your authorized service/support center.
A
A-8 Troubleshooting

Command WorkStation hangs

If the Command WorkStation windows do not update, try clicking the Log in/out
slider and logging out, and then exiting Command WorkStation. Restart the
Command WorkStation application or restart the computer.

If the Command WorkStation windows do not update, or no jobs are displayed, and
the mouse has no effect (you cannot select a job or a window, use a right mouse
command, or select a menu item) the Fiery X3e is down or communication over the
network has failed.

To force an exit from the Command WorkStation application, press Ctrl-Alt-Delete,

and, with Command WorkStation selected, click End Task. At the Fiery X3e,
disconnect and reconnect the network cable, and try printing a Test Page or
Configuration page. If that fails, reboot the server.

If the Fiery X3e Control Panel does not respond to the Menu button, press the Reset
button, turn off the server and turn it on again. When it reaches Idle, restart the
Command WorkStation application.

Command WorkStation fails to connect to a Fiery X3e

If a remote Command WorkStation cannot connect to a server that was connected
previously, you may need to reconfigure the connection.

1. If you can, choose Exit from the Command WorkStation File menu.

2. In the C:\Windows folder, find the Efinl.ini file and move it out of the C:\Windows
folder to another folder.
If the Efinl.ini file contains a limited amount of configuration information that is easily
recreated (i.e., information for only one or two servers), you can delete the file
altogether. A new Efinl.ini file will be created in the C:\Windows folder when you
reconfigure the connection.
If the Efinl.ini file contains configuration information for several servers, or
information that is not readily recreated, keep the Efinl.ini file as a backup.
A
A-9

3.
Troubleshooting

Print a Configuration page.

You will use the information on this page to configure the connection to the server.

4. Launch the Command WorkStation application.

5. When you are prompted to configure a server connection, click OK.

Use the instructions in Getting Started to configure the connection.

6. If you still cannot connect to the Fiery X3e, the Administrator should reinstall
Command WorkStation software.
See Getting Started for details.

Unexpected printing results

If this happens This is the problem

A cover page is not printed The cover page identifies the originator of the job and the
when you reprint a saved time the job was sent. Time stamp and user information on
raster job. the cover page of a reprinted job are not meaningful.

The job settings are not If the user printed from Mac OS, there may be two
carried out as you expected. conflicting print settings. You can check the job properties by
double-clicking the job. See the Printing Guide for a table of
job properties and conflicting properties. Notify the users of
these conflicts so they can avoid them in the future.
If you expected the settings you see in the Properties window,
be aware that the Copies field does not currently reflect user
settings, and that Page Range and Scale are All and 100%,
respectively, unless they were changed after being sent for
printing.

The job does not print. Some printing errors may be displayed in the Print status bar.
When the job is in the Printed queue, jobs that had a
PostScript error are displayed in a light red job row.
Double-click anywhere in the row to see the error message.
A
A-10 Troubleshooting

If this happens This is the problem

There are font errors. If user-specified fonts that are not resident on the Fiery X3e
are not printing correctly in PostScript files that are
downloaded by users, request that users embed the fonts in
the PostScript file or print directly from their application.
When users print from their applications, if special fonts are
not downloaded automatically, they should be downloaded
directly to the Fiery X3e with Fiery Downloader. This can be
done by the user or by the operator, provided the Direct
connection is enabled. For information about Fiery
Downloader, see the Printing Guide.

Clearing the server

Clearing the server is an Administrator option that can be used as a last resort if a job
persists in the system and prevents printing despite attempts to cancel or delete it.
Clearing the server deletes all jobs currently saved on the server in any queue, all locally
archived jobs, and all FreeForm master jobs. It also clears the Job Log, the index of
archived jobs, and the index of FreeForm masters.

Before clearing the server, export the Job Log if you have not recorded the information
in it. If you can, notify users that you will clear their jobs from the server so they can
back them up and resend them when the server is back in operation.

You can clear the server from the Control Panel (see page 1-5) or by using the Clear
command from Command WorkStation (see page 2-10).

Users are unable to connect to the printer

If users are unable to connect to the printer, or are unable to find the printer from their
workstations, the network administrator may need to troubleshoot their network
connections and check settings on the servers they use for printing. If settings have
changed, it may be necessary to reconfigure the Fiery X3e.

For example, if print servers or print queues on a Novell server are renamed or deleted,
or if accounts or permissions are changed, the Fiery X3e administrator may have to
edit settings or enter new settings in IPX (Novell) Setup to reflect the new
configuration.
A
A-11 Troubleshooting

If users cannot connect to the printer with Fiery Downloader from Windows 9x/Me or
Windows NT 4.0/2000, you may need to reconfigure the utility’s connection to the
server. See Getting Started for details.

Mac OS users may fail to see the printer if a network administrator has assigned it to a
different zone, or has added zones where previously there were none.

If you have configured the Fiery X3e and set up client computers and network servers
according to guidelines in the Configuration Guide and Getting Started, try printing a
Test Page (in Command WorkStation, choose Print Pages from the File menu).

If you are able to print the test page but still cannot print a file from a remote
computer, contact the system administrator to troubleshoot the network connection.

If you are unable to connect, and you cannot print the Test Page, check the printer’s
touch panel display.

If this happens Try this

It displays a diagnostic or Take the appropriate corrective action, as described in the

error message. printer manual or in the section “Error messages” on
page A-1.

The display is completely Check the printer’s Standby function. If the printer is in
blank. Standby mode, press the Standby key to see any messages on
the display.

The printer is not in The printer’s Automatic Power-Off function may have shut
Standby mode. down the printer.
Turn the printer on, and then try printing a Test Page again
when the printer has warmed up.

You still cannot print a Make a copy. If you can make a copy, restart the Fiery X3e,
Test Page. and when you see Idle on the status line of the Fiery X3e
display, try printing a Test Page again. If the Test Page still
fails to print, contact your authorized service/support center.
A
A-12 Troubleshooting

Setup error messages

For information on Setup error messages, see the Configuration Guide.
Index
A Command WorkStation 5-4
About command 2-11 Archive window 2-24
access display, described 2-5
levels xvii, 2-4 introduction to 2-1
restricting xvi Job Log window 2-27
active jobs 2-17 logging in to server 2-4
adjusting columns (Queues window) 2-14 main window, parts of 2-5
Administrator password xvii, 2-1, 2-5 menus 2-8
Adobe Photoshop, see Photoshop Queues window 2-5
animation, see status bars starting 2-3
Archive command 2-9, 2-23, 3-28 troubleshooting A-8, A-9
archived jobs, filtering 2-25 Configuration page
Archive window 2-24, 5-4 printing from the Command
adjusting column width 2-26 WorkStation 3-7
changing displayed headers 2-25 printing from the Control Panel 1-4
deleting held jobs A-7 connection to server, configuring 2-3
exporting job list 2-26 Control Panel 1-1 to 1-2
features 2-25, 2-26 Control Panel map
job icons 2-24 printing from the Command
routing jobs 2-25 WorkStation 3-7
sorting jobs 2-25
archiving a job 2-17, 2-23 D
Data activity light 1-2
C Delete (job) command 2-8
calibration from the Control Panel 1-3 Delete (page) command 2-9
Cancel Printing command 2-10, 3-10 Delete command 2-21, 3-14
Cancel Printing command (Fiery Delete Job command (Fiery
WebSpooler) 5-5 WebSpooler) 5-5
Cancel RIPping command 2-10, 3-10 differences
Cancel RIPping command (Fiery between Fiery Spooler for Mac OS and
WebSpooler) 5-5 Fiery WebSpooler 5-12
Clear command 2-10, 3-33 Direct connection 2-19, 3-25, A-10
clears archived jobs 2-24, 2-26, A-10 disk space used 2-13
Clear Job Log command 2-10 DocBuilder
Clear Server command Delete command 3-14
clears archived jobs 2-24, 2-26 Duplicate command 3-14
Color Charts 3-7 editing options 3-14
merging two files 3-16
I-2 Index

Open Preview command 3-14 Rename command 5-5

page manipulations 3-13 RIP and Hold command 5-5
Download command 2-9, 2-23, RIPped jobs 5-3
3-22 to 3-25 status bars 5-3
downloading files and fonts 3-21 window 5-3
Duplicate (job) command 2-8 Fiery WebTools
Duplicate (page) command 2-9, 3-14 accessing 4-3
Duplicate Job command (Fiery home page 4-3
WebSpooler) 5-5 Installer 4-2
overview 4-1
E passwords 4-1
Efinl.ini file A-8 Status 4-2
Enable Animation 3-5 WebLink 4-2
Enable Popup Help 3-5 WebSpooler 4-2
Error activity light 1-7 File menu commands 2-8
error display 2-16 Filter 2-28
error messages Filter command 2-11
during Setup A-12 Archive window 2-25
general A-1 to A-7 fonts
Exit command 2-8 Adobe Type 1 3-22
Export command 2-11 deleting 3-26
exporting archived job list 2-26 displaying font list 3-26
downloading 3-21, 3-26, A-10
F managing 3-25 to 3-26
Fiery Spooler for Mac OS PostScript 1-4
differences from Fiery WebSpooler 5-12 printer fonts on server 3-26
Fiery WebSpooler printing font list 3-7, 3-26
accessing 5-2 TrueType 3-22
Cancel Printing command 5-5 Font Substitution Table 3-22
Cancel RIPping command 5-5
Delete Job(s) command 5-5 G
functions available with 5-2 Guest access xvii, 2-1, 2-5
Guest (view-only) privileges 5-1
Hold command 5-5 H
Job menu 5-4, 5-5 headers
Operator password 5-1 Job Log window 2-27
overview 4-2 Queues window 2-13, 3-4
Print and Hold command 5-5 held jobs 2-17, 2-19
Print command 5-5 Help
Process Next command 5-5 Command WorkStation preferences 3-5
raster data 5-5 Help menu commands 2-11
Remove Raster command 5-6 Hold command 2-8, 2-22, 5-5
I-3 Index

I printing automatically 2-28

icons printing from the Command
Archive window 2-24 WorkStation 3-7
Job Log window 2-27 printing from the Control Panel 3-7
Print area 2-20 specifying a date range 2-27
RIP area 2-19 updating the display 2-27
Spool area 2-18 using (from Fiery WebSpooler) 5-8
Import command 2-9, 2-23, 3-30 viewing printed jobs 5-4
Installer WebTool, see Fiery WebTools Job menu commands 2-8, 2-9, 5-4, 5-5
Instructions field 3-3, 3-4, 3-21 Jobs Saved in Printed Queue 2-21
job ticket information 3-4, A-7
J rearranging 2-13, 3-4
job
active 2-17 L
areas 2-2 LCD Panel Map, printing 1-4
canceling 3-10 load balancing between servers 3-27
defined xiv logging in to a server 2-4
deleting 2-21 Log in/out slider 2-13, A-8
environment xvi log in/out slider 2-4
flow 2-14 Log out command 2-10, 3-33
flow diagram 2-17
flow scenarios 3-8 M
held 2-17 Manage Color command 3-33
limit 2-20, 2-21 Manage Color option 2-10
order of display 2-18 Manage Fonts command 2-10, 3-25, 3-33
overrides 3-19, 5-6 multiple servers, balancing load
previewing 3-14 between 3-27
remove raster and reRIP 2-20
job icons 5-3 N
Notes fields 3-2, 3-3, 3-4, 3-21
Archive window 2-24
Print area 2-20
RIP area 2-19
O
Operator password xvii, 2-5, 4-1, 5-1
Spool area 2-18
Override Print Settings command 5-6
Job Log 2-27
calendar icons 2-27 P
clearing 2-27 Page menu commands 2-9
deleting 2-27 PANTONE 1-4, 3-7
described 2-26 passwords
displaying 5-8 Administrator 2-5
exporting to a file 2-27 for Command WorkStation access 2-1
Filter 2-28 Operator 2-5, 4-1, 5-1
printing 1-4
I-4 Index

PDF files, downloading 3-23 elements 2-5, 2-6

performance, optimizing A-7 spooled jobs 2-15
permissions xvi, 2-1 update 3-27
Photoshop, transfer functions 3-25
PostScript xiv, 2-15 R
error 2-20 RAM 2-15
icon 2-18 in use 2-13
RIP xiv total 2-13
PostScript fonts 1-4 raster
PostScript Test Page, printing 1-4 data 2-19, 2-21, 5-5
Preferences dialog box, commands 2-8, 3-5 icon 2-18
Preview command 2-9, 3-14 image 2-15
previewing print jobs 3-12 raster files
Print and Hold command 2-8, 2-22, 5-5 editing 3-13
Print area 2-2 previewing 3-11
icons 2-20 saving 2-15
Print command 2-8, 2-11, 2-22, 5-5 saving an edited document 3-19
Printed queue 1-5, 2-2, 2-20, 5-3 rasterizing, see RIPping
printer (job) icon 2-18 Reboot (server) command 2-10, 3-33
printer fonts, see fonts Refresh command 2-11
printing remote users A-7, A-10
Archive Log 3-7 Remove Raster command 2-8, 2-22, 5-6
Configuration page 3-7 Rename command 2-8, 2-22, 5-5
defined xiv restricting access to server xvi
font list 1-4, 3-7 Resume Print command 1-5
Queues log 3-7 Resume Printing command 2-10
server information pages 3-6 Revert to Default Settings command 2-11
print jobs right mouse button commands 2-21 to 2-24
previewing 3-11, 3-12 RIP, defined xiv
routing 2-21 to 2-24 RIP and Hold command 2-8, 2-22, 5-5
Print Pages command 1-4, 2-8, 3-32 RIP area 2-2, 2-19
Command WorkStation 3-6 RIPped jobs 2-2, 5-3
problems, see troubleshooting RIPping 2-15
Process Next command 2-8, 2-22, 5-5 Run Diagnostics command 1-5
Properties command 2-8, 2-22, 3-19
Properties dialog box 3-19 S
Notes field 3-21 Send to command 2-23
Send To Server command 3-28
Q Send to Server command 2-9
queues 2-15 server
Queues window 2-5, 2-14 clearing the A-10
changing the proportions 2-16 configuring 2-3
deleting held jobs A-7
I-5 Index

connecting from Command Thumbnail A

WorkStation 2-3, 2-11, 3-27 editing options 3-14
managing multiple color servers 3-27 page commands 3-13
selecting another 2-11, 3-27 page display 3-11
working with more than one 3-27 window 3-13
server fonts, see fonts Thumbnail A command 2-9, 2-22, 5-6
Server Information slider 2-12 Thumbnail B 3-13
Server menu commands 2-10 Thumbnail B command 2-9, 2-23, 5-6
Server Selection tabs 2-11 Touch Panel Display
Setup command 2-10, 3-33 status messages 1-2
‘showpage’ after EPS files option 3-25 troubleshooting
sliders 2-12 Command WorkStation cannot connect
sorting jobs 2-25 to server A-8, A-9
source file 3-13 Command WorkStation hangs A-8
spool, defined xiv general guidelines A-7
Spool area 2-2 unexpected printing results A-9, A-10
job icons 2-18 users are unable to connect to the
spooled jobs 2-2 printer A-10
displayed in Fiery WebSpooler 5-3
icons 2-18 U
status bars 2-2, 2-15 undo, in editing thumbnail views 2-36, 3-18
animation 2-16 Undo command 2-9
displaying error 2-16
Print 5-3 V
RIP 5-3 View in Helper App command 2-11
Spool 5-3 Volume column, in Archive window 2-25
status messages, Touch Panel Display 1-2
Status WebTool, see Fiery WebTools
W
warning
Suspend Print command 1-5
"Disk full" A-7
Suspend Printing command 2-10
WebDownloader WebTool, see Fiery
switching servers 2-11, 3-27
WebTools
system information 2-12
WebLink WebTool, see Fiery WebTools
system performance A-7
WebSetup WebTool, see Fiery WebTools
WebSpooler, see Fiery WebSpooler
T
target file 3-13 WebTools, see Fiery WebTools
Test Page Window menu commands 2-11
printing A-11 window selection tabs 2-5, 2-14
printing from workflow scenarios 3-8
Command WorkStation 3-7 working with more than one server 3-27
problem printing A-11
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