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Task 2

The Software Requirement Specification Document outlines the requirements for the Online Ticket System, which facilitates ticket booking, management, and cancellation for various events. It details both functional and non-functional requirements, including user and admin functionalities, system constraints, and dependencies. The document serves as a reference for the development team to ensure the final system meets stakeholder expectations.

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8 views4 pages

Task 2

The Software Requirement Specification Document outlines the requirements for the Online Ticket System, which facilitates ticket booking, management, and cancellation for various events. It details both functional and non-functional requirements, including user and admin functionalities, system constraints, and dependencies. The document serves as a reference for the development team to ensure the final system meets stakeholder expectations.

Uploaded by

Sai Bunny
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Task 2

Software Requirement Specification Document


Online Ticket System
1. Introduction
1.1 Purpose
The purpose of this document is to define the requirements of the Online Ticket
System. It provides a detailed description of both functional and non-functional
requirements as proposed by stakeholders. This document serves as a reference
for the development team to ensure that the final system aligns with the
expected functionalities.
1.2 Scope
The Online Ticket System aims to facilitate the booking, management, and
cancellation of tickets for various events, including concerts, movies, sports,
and travel. The system will support both users and administrators by offering
functionalities such as ticket search, seat selection, online payment, and real-
time ticket availability updates.
1.3 Definitions, Acronyms, and Abbreviations
• User: An individual who registers and books tickets through the system.
• Administrator: Manages event listings, ticket availability, and system
operations.
• Database: Stores user details, event listings, and transaction records.
• Payment Gateway: A secure interface for processing online payments.
1.4 References
• IEEE Software Requirements Specification Std. 30-1993.
• Online documentation from ticketing platforms.
• Research on user experience best practices for online booking systems.
1.5 Overview
• Chapter 1 introduces the purpose and scope of the system.
• Chapter 2 describes the system functionalities and constraints.
• Chapter 3 details the specific system requirements.
• Chapter 4 contains appendices with additional resources.
2. System Description
2.1 Product Perspective
The Online Ticket System replaces traditional booking methods by offering a
digital platform for seamless ticket management. Users can search for events,
select seats, and complete transactions online, reducing the need for physical
ticket counters.
2.2 Product Functions
• User Registration & Login: Secure user authentication.
• Event Browsing & Search: Filter events based on location, date, or
category.
• Seat Selection: Interactive seat maps for venues.
• Online Payment: Secure payment gateway integration.
• Ticket Confirmation & Cancellation: Generate digital tickets and allow
cancellations based on event policies.
• Admin Dashboard: Manage events, pricing, and seat availability.
2.3 User Functions
• User (Customer): Browse events, book tickets, view purchase history, and
receive notifications.
• Admin: Manage event listings, oversee transactions, and update ticket
availability.
2.4 System Constraints
• Internet Dependency: Requires a stable internet connection.
• Security & Compliance: Must adhere to data protection regulations and
payment security standards.
• Device Compatibility: Optimized for desktops, tablets, and mobile
devices.
• Scalability: Should handle multiple concurrent users without performance
degradation.
2.5 System Dependencies
• Database Management System (DBMS) for storing event and user data.
• Payment Gateway Integration for secure transactions.
• Email & SMS API for ticket confirmation notifications.
• Web Technologies (HTML, CSS, JavaScript, Backend Framework) for
front-end and back-end development.
3. Specific System Requirements
3.1 Functional Requirements
• User Management: Registration, login, and profile management.
• Event Management: Admin can add, update, or remove events.
• Search & Filtering: Users can search for events by name, date, or
location.
• Seat Selection: Users can select seats based on availability.
• Payment Processing: Secure online payments and order confirmation.
• Booking History: Users can view past and upcoming bookings.
• Notification System: Alerts for booking confirmation, cancellations, and
event updates.
3.2 Non-Functional Requirements
• Performance: Must support at least 1000 concurrent users.
• Security: Encrypted user data and secure transactions.
• Usability: Intuitive user interface with minimal learning curve.
• Reliability: 99.9% uptime with proper backup mechanisms.
3.3 External Interfaces
3.3.1 User Interface
• Interactive and user-friendly design for ticket booking and management.
• Clear display of event details, pricing, and seat availability.
3.3.2 Hardware Interface
• Compatible with standard computers, tablets, and smartphones.
• Requires a server for database and application hosting.
3.3.3 Software Interface
• Front-end: HTML, CSS, JavaScript
• Back-end: Python/Java
• Database: MySQL/PostgreSQL
• Payment Gateway: PayPal/Stripe Integration
3.3.4 Communication Interface
• Email and SMS notifications for ticket confirmation and reminders.
• API integration with event organizers for real-time updates.
4. Appendices
Appendix A: Definitions
Appendix B: Database Schema

Online Ticket System

Functional Requirements Non-Functional Requirements

User Event Payment Performance Security Usability


Management Management Processing

Result
Thus, the Software Requirement Specification Document for the Online Ticket
System has been prepared.

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