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What Do You Mean by Operation Strategy? Discuss The Development of Operations Strategy

Operation strategy is a long-term plan that aligns a company's operations with its business goals through efficient resource management and process improvement. Process design involves organizing steps for producing goods or services, focusing on efficiency, flexibility, and quality assurance, with various types including project, job shop, batch, assembly line, continuous, and service processes. Master Production Scheduling (MPS) outlines production plans based on demand and resources, while capacity refers to a facility's maximum output, influenced by factors such as technology, labor, and demand variability.

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7 views17 pages

What Do You Mean by Operation Strategy? Discuss The Development of Operations Strategy

Operation strategy is a long-term plan that aligns a company's operations with its business goals through efficient resource management and process improvement. Process design involves organizing steps for producing goods or services, focusing on efficiency, flexibility, and quality assurance, with various types including project, job shop, batch, assembly line, continuous, and service processes. Master Production Scheduling (MPS) outlines production plans based on demand and resources, while capacity refers to a facility's maximum output, influenced by factors such as technology, labor, and demand variability.

Uploaded by

zaincreative14
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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1. What do you mean by operation strategy?

Discuss the development of

operations strategy.

Definition of Operation Strategy:

Operation strategy is a long-term plan designed to achieve a company's goals through

the efficient management of its resources and processes.

It ensures that operations are aligned with the overall business objectives.

Key Elements of Operation Strategy:

1. Resource Allocation: Deciding how to use available resources effectively.

2. Process Improvement: Streamlining processes for efficiency.

3. Quality Management: Ensuring products and services meet standards.


4. Technology Adoption: Using modern tools for competitiveness.

Development of Operations Strategy:

1. Understanding Business Objectives:

Analyze the company's mission and vision.

Example: A company focusing on innovation may emphasize flexibility in operations.

2. Market Analysis:

Study customer needs, competition, and trends.

Example: A retail company may focus on faster delivery to gain a competitive edge.

3. Defining Operational Goals:


Goals may include cost reduction, quality improvement, or faster production.

4. Choosing Strategic Options:

Examples include lean manufacturing, just-in-time production, or automation.

5. Implementation:

Assign tasks, train employees, and invest in required resources.

6. Monitoring and Feedback:

Evaluate performance and make necessary adjustments.


Importance of Operation Strategy:

1. Aligns operations with business goals.

2. Improves productivity and efficiency.

3. Enhances customer satisfaction.

4. Helps adapt to market changes.

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2. Define process design? Discuss in detail types of processes.

Definition of Process Design:


Process design involves planning and organizing the steps required to produce goods

or services efficiently.

It focuses on optimizing workflow, resources, and time.

Objectives of Process Design:

1. Efficiency: Minimize waste and maximize output.

2. Flexibility: Adapt to changes in demand or technology.

3. Quality Assurance: Ensure consistent product standards.

Types of Processes:

1. Project Process:

For unique, one-time activities (e.g., construction, filmmaking).


Characteristics: High customization, low volume.

2. Job Shop Process:

Handles small batches of different products.

Example: Custom furniture or machine parts.

Characteristics: Flexible, labor-intensive.

3. Batch Process:

Produces goods in batches (e.g., bakery products, clothing).

Characteristics: Medium volume, moderate flexibility.


4. Assembly Line Process:

Used for mass production of standardized items (e.g., cars, electronics).

Characteristics: High volume, low flexibility.

5. Continuous Process:

Operates non-stop for large-scale production (e.g., oil refining, chemicals).

Characteristics: High efficiency, high automation.

6. Service Process:

Focuses on delivering services (e.g., banking, healthcare).

Characteristics: Customer interaction, variable output.


Steps in Process Design:

1. Identify requirements.

2. Analyze existing processes.

3. Develop workflow.

4. Test and refine the process.

5. Implement and monitor.

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3. Explain about Master Production Scheduling.

Definition:

Master Production Scheduling (MPS) is a plan that outlines what to produce, when, and

in what quantity.

It ensures that production aligns with demand and resource availability.

Features of MPS:

1. Centralized Planning: Acts as the backbone of production planning.

2. Time-Phased: Covers short-term and medium-term schedules.

3. Demand-Driven: Reflects customer requirements.

Steps in Creating MPS:


1. Demand Forecasting:

Predict future demand using historical data or market trends.

2. Resource Planning:

Evaluate available resources like labor, materials, and machines.

3. Schedule Development:

Define production timelines and quantities.

4. Coordination:

Communicate the schedule to departments (e.g., procurement, manufacturing).


5. Monitoring and Adjustments:

Track progress and adjust for delays or demand changes.

Benefits of MPS:

1. Improves resource utilization.

2. Reduces production bottlenecks.

3. Enhances customer satisfaction.

4. Minimizes inventory costs.


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4. State capacity? What are the different types of capacity? Mention the factors

influencing the capacity of a plant.

Definition of Capacity:

Capacity refers to the maximum output that a facility can produce within a given period.

It is a measure of a plant's capability to meet demand.

Types of Capacity:

1. Design Capacity:

Maximum output under ideal conditions.

2. Effective Capacity:
Actual output considering regular maintenance and other factors.

3. Actual Capacity:

Real-time production level achieved.

Factors Influencing Capacity:

1. Facilities:

Size, layout, and location of the plant.

2. Technology:

Level of automation and efficiency of equipment.


3. Labor Force:

Availability and skill of workers.

4. Raw Materials:

Availability and quality of inputs.

5. Demand Variability:

Fluctuations in customer orders.


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5. Elaborate work measurement? Discuss various techniques of work

measurement.

Definition of Work Measurement:

Work measurement involves determining the time required to complete a task.

It is used to set performance standards and improve efficiency.

Objectives of Work Measurement:

1. Setting Standards: Define realistic performance targets.

2. Improving Productivity: Identify inefficiencies and suggest improvements.

3. Workforce Planning: Determine labor requirements.


Techniques of Work Measurement:

1. Time Study:

Observing and recording the time taken for each task.

Suitable for repetitive work.

2. Work Sampling:

Randomly checking tasks to estimate the proportion of time spent.

Useful for non-repetitive tasks.

3. Predetermined Motion Time System (PMTS):

Uses standard time values for basic motions (e.g., lifting, moving).
Example: MTM (Methods-Time Measurement).

4. Standard Data Method:

Uses previously recorded times for similar tasks.

Saves time and effort.

5. Activity Sampling:

Measures the frequency of specific activities over time.

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