Senior Process Associate
Senior Process Associate
Mapping Ops
Job ID: 2730607 | ADCI - Delhi - P99
Apply now
DESCRIPTION
In this role, you will be responsible to monitor and ensure the accuracy of the pricing
analytics & operations team through audits and process improvement activities. The
job involves auditing operations teams & system outputs, suggesting and
implementing process/system improvements, and identifying emerging process
performance trends.
You will be responsible to audit, track and maintain the quality metrics of assigned
processes. The individual will interact with the business, automation & technology
teams to help drive operational and system improvements.
The successful candidate should have the ability to work at all levels with an eye for
detail to achieve process goals, actively seeks to understand Amazon’s core values
and translates those into everyday practices.
BASIC QUALIFICATIONS
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
PREFERRED QUALIFICATIONS
- Bachelor's degree in a quantitative discipline such as statistics, mathematics,
economics, computer science, or any related quantitative field
Supply Chain Compliance: What
is it and how to maintain it?
Rules and regs are meant to maintain safety and security for everyone. Which is a
major component for supply chain and manufacturing. This is where supply chain
compliance comes in.
Below, we explain what supply chain compliance is and the 4 best practices to
maintaining it.
Therefore, it’s crucial for maintaining the integrity of the supply chain, mitigating
risks, and upholding the reputation and credibility of the organization.
Labor Standards: Ensuring that suppliers and partners follow labor laws, including fair
wages, reasonable working hours, safe working conditions, and no use of child or forced
labor.
Ethical Sourcing: Ensuring that raw materials and components are sourced responsibly,
without contributing to illegal practices, environmental harm, or social injustices.
Environmental Regulations: Complying with environmental laws and regulations
throughout the supply chain to minimize the environmental impact of operations, including
waste management, emissions control, and sustainable practices.
Product Safety and Quality: Ensuring that products meet safety standards and quality
requirements, and that they are produced and handled in accordance with relevant
regulations.
Data Protection and Privacy: Complying with data protection laws and ensuring that
customer and employee data is handled securely and ethically.
International Trade Regulations: Adhering to trade laws and regulations when dealing
with imports and exports, including customs duties, trade restrictions, and export controls.
Anti-Corruption and Bribery: Implementing measures to prevent corruption and bribery
throughout the supply chain and complying with anti-corruption laws.
Conflict Minerals Compliance: Ensuring that minerals sourced from conflict-affected
regions are not used in products, as required by regulations such as the Dodd-Frank Act.
Social Responsibility: Engaging in socially responsible practices that support the well-
being of local communities and stakeholders affected by the supply chain.
Supplier Audits and Monitoring: Conducting regular audits and assessments of suppliers
and partners to ensure ongoing compliance and identify areas for improvement.
Maintaining supply chain compliance often involves close collaboration with
suppliers, vendors, and partners. Companies may establish codes of conduct,
supplier agreements, and verification processes to monitor compliance. Additionally,
companies may seek certifications, such as ISO 9001 for quality management or
ISO 14001 for environmental management, to demonstrate their commitment to
supply chain compliance and sustainability.
For example, food manufacturers may need to keep a closer eye on timelines and
temperatures to ensure food safety, and manufacturers of military equipment may
need to be more thorough about ensuring that only people with the right security
clearances can access their goods. And, of course, the official regulations will vary
from one country to the next.
However, any business that sells physical goods should be keeping a clear handle
on the origins and the journeys of their products — and the supplies or ingredients
used to make those products. After all, a better understanding of your products gives
you more data on how to improve what you sell — and how to increase profit
margins, too.
Plus, vendors and retailers can use supply chain data to better market their products,
and logistics and manufacturing companies that offer better records and
transparency may gain an edge with vendors.
Here are some of the best practices for supply chain compliance that can apply to
every industry.
1. Evaluate and onboard new
suppliers carefully
A big part of supply chain safety, security, and compliance is making sure that the
suppliers you choose to work with are operating within the bounds of the law and
sourcing their products ethically.
Before you sign on with any supplier, you need to gather some evidence that they’re
following all the rules.
It can help to think of onboarding a new supplier the same way you’d onboard a new
employee. You’ll need to do your background research and check references
beforehand, and carefully “train” them as they first start up so that they understand
your standards for behavior.
And just like employees, it can help to use set procedures for this vetting and
onboarding process so no step is skipped. It also helps to have suppliers sign an
agreement that they understand your values and agree to operate accordingly.
Beyond that, you can also use third-party services to assess risk and evaluate
compliance for any prospective supplier, and incorporate this step into the supplier
onboarding process.
Some supply chain management software programs can handle this job, plus they
can display supplier information and data in dashboard format. Dashboards and
reports can show both suppliers and sub-suppliers, and can even allow users to sort
suppliers visually based on things like their inventory and their invoice status.
Software programs can also come with other helpful features, such as alerts for
when a supplier’s certification is expiring.
Regardless of how you store supplier data, you should have a way to remind
yourself to re-evaluate suppliers regularly for things like updated certification,
compliance, and commitment to your company’s values (such as sustainability or fair
labor practices).
3. Improve product tracking and
labeling
Trusting your suppliers and keeping track of their certification is important, but many
manufacturers and distributors are taking things further by keeping track of each
individual product.
These tracking features and programs make it easier to quickly find out where any
particular product has come from, which in turn makes it easier to handle potential
recalls more easily or pinpoint which products have been affected by contamination.
Keeping detailed tracking info for each product also makes it easier to identify
authentic products and spot counterfeits.
The company Loftware, which offers a digital platform for companies to produce and
manage their own product labels and artwork, notes the difference between tracking
and tracing in their report published in Supply Chain Management Review.
Tracking “refers to following the movement of product from one place to the next,
and the activity surrounding that transaction,” while tracing “is all about identifying a
product’s origin—including the parts or materials used in making it.”
Tracking is more about the logistical touch points of moving the product, while
tracing is about keeping records and certificates that can be used to identify the
original source of a product.
However, the best companies are using tracking and tracing to their advantage.
For most industries, it’s a best practice to limit the number of people who have
access to the product overall. This decreases risk that a product could be tampered
with and maximizes security.
Some industries also keep more detailed information about who has had access to
their facilities, and when. In fact, tracking visitor access is required of companies that
want to join the Customs-Trade Partnership Against Terrorism.
Although you must take care not to infringe on visitors’ personal privacy, tracking
visitor data has other benefits, too. You can use it to better assess how much staff
you need, for example, and understand who is coming to your facility and why.
If you’re ready to try a top-rated visitor management system, we invite you to try The
Receptionist for iPad for two weeks free. The Receptionist for iPad is a great fit for
manufacturers, logistics companies, and warehouses. Take the product tour below to
learn more.
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1. GLOBAL SUPPLY CHAIN
"SOX is far reaching and touches every component and function and
division and branch within a company," says Les Stone, associate partner,
Finance & Performance Management Service Line, with Accenture. As
Stone views the controls sought by SOX, he observes, "It isn't anything
new. The importance placed on internal controls was always there — both
from a corporate standpoint as well as an auditor's perspective."
The SEC did not issue what would have been a cookie-cutter approach to
evaluating controls as required in Section 404, nor did it provide a
checklist. Instead, it asks companies to define their own framework and
then to explain that to the SEC. As it turns out, most companies use
criteria issued in a 1990s framework by the Committee of Sponsoring
Organizations (COSO) in its "Internal Control — Integrated Framework."
"Everyone is going down a path using COSO," says Stone, "but Peek-a-Boo
suggests that you don't need to evaluate 100% of your controls, just your
critical controls and those that are most likely to cause reporting
irregularities. You are going to have different controls in different
businesses — computers and banking, for example."
"If people are only looking at Section 404 to comply with SOX," notes
Stone, "they are missing a huge opportunity to gain a competitive
advantage."
Stone points out that from a vendor perspective within the supply chain,
it's necessary to understand what's happening in the marketplace, i.e.,
what types of new programs vendors and suppliers are offering, or should
be offering.
As Stone notes, "As companies develop a map telling them where they
want to go and execute against that map — as they understand what the
key value drivers are and how to manage future value — they become the
companies that are going to be better rewarded in the marketplace."
One of the keys, he says, is how a company takes SOX compliance and
leverages that to allow it to gain a competitive advantage. "At the end of
the day, it's just that simple."
Table 1
Plan Raw materials are Raw materials Cost of sales Supplier delivery
purchased Accounts payable performance
Cash and debt Cost and quality
Planned deliveries
Source Purchase of equipment, Property and Depreciation Supplier delivery
direct and indirect equipment(net) Taxes performance
material, and services Accounts payable Cost and quality
Cash and debt Planned deliveries
Store Raw materials, work in Raw materials Cost of sales Inventory accuracy
progress, or finished Work in progress Wages Queue, buffer and
goods are stored Finished goods Utilities safety stock levels
Accounts payable Inventory turnover
Accrued expenses Scrap rate
Wages payable
Cash
Transport Goods are transported Work in progress Cost of sales On-time delivery
Finished goods Wages Quality and cost
Accounts payable Scrap rate
Wages payable
Cash
Sell Products or services are Accounts receivable Net revenues Sales plan
sold (net) Cost of sales performance
Finished goods Selling expenses Customer service
Warranty reserves Marketing Percent sales order
Commissions expenses changes
payable Commissions Order entry
Cash accuracy
Return Sold goods are returned Accounts receivable Net revenues Quality and
(net) customer service
Inventory reserves Planned returns
Accounts payable
Warranty reserves
Commissions
payable
Cash
Table 2
Phase One:
Phase One: Prioritization of objectives and resources for improvement initiatives;
Defining and recognition of processes have a significant effect on an organization's
linking elements financials.
Source: Protiviti/APICS
resources
Accenture
www.accenture.com
APICS
www.apics.org
Protiviti Inc.
www.protiviti.com
News stories, feature articles, and trends analysis dedicated to helping material handling
and logistics professionals move information, materials and products efficiently through all
stages of the supply chain.
A look at new material handling and logistics products and equipment from the leading
suppliers.
Co-produced betweek IndustryWeek and Material Handling & Logistics, this newsletter
features the latest supply chain news and information, focusing on technology and best
practices.
This cross-publication newsletter features a broad range of news, discussions, and new
product content produced by Endeavor Business Media's manufacturing properties.
By submitting your information, you are agreeing to Endeavor Business Media's Terms of Service and Privacy
Policy.
Prime Video is a global premium streaming service that offers customers a vast
collection of TV shows and movies - all with the ease of finding what they love to
watch in one place. Prime Video is a fast-paced, growth business - available in over
240 countries and territories worldwide. The team works in a dynamic and global
environment where innovating on behalf of our customers is at the heart of
everything we do.
The Partner Operations Organization within Prime Video is looking for a Digital
Supply Chain Manager to join the India team. This key leader interfaces with
Amazon Prime Video India business, Worldwide Tech and Operations team on the
delivery process and publishing to Prime Video. As a Digital Supply Chain Manager,
you will be responsible for owning programs and driving with cross functional teams,
defining and distributing workflows, and partner with product and technology teams
to deliver value for the customer.
The successful candidate should have experience within the digital supply chain,
with a passion to innovate, and tackle complex problems. They will successfully
deliver and drive updates through their team within Prime Video workflows while
being able to deal with ambiguity, manage multiple stakeholders and processes to
deadlines, with an aptitude for calculated risk taking. They must possess strong
verbal and written communication skills, be self-driven and deliver high quality
results.
Define the digital supply chain road map with respect to asset delivery and upstream
process, eliminate redundant process, gain alignment across multiple key
stakeholders, and execute on goals.
Write quarterly business reviews (and monthly business reviews) that are reviewed
at leadership level.
Be available for meetings with Global teams during early/late IST hours.
Basic Qualifications
* Demonstrated results in Content Operations or Program Management with large
global organizations
* Technical ability, familiarity with industry digital delivery standards, specifications,
and delivery formats with the capacity to acquire new technology concepts quickly.
* Experience managing process updates across cross-function teams and
coordinating release schedules
* Excellent verbal and written communication skills
* Ability to work well across diverse groups, and influence and get things done
* Knowledge and familiarity with DAM (digital asset management) systems and
familiar with digital video file formats including but not limited to the following: digital
master files, Mezz (Mezzanine) files, and compressed deliverables.
Preferred Qualifications
* A background in consulting, MBA, or advanced degree in a related field preferred
* Experience delivering programs of medium to high complexity
* Ability to understand customers and their behavior in order to drive new feature
development.
Develop and execute strategic plans for the supply chain and operations function to
align with the company's objectives and growth targets.
Oversee end-to-end supply chain activities, including procurement, production
planning, inventory management, logistics, and distribution.
Procurement of Cables (Optical, Ethernet & Copper), Microwave Antennas, Switches,
DDF, Racks, DCDB and other passive accessories used in installation and
commissioning of Point-to-point Radios.
Collaborate with cross-functional teams to ensure timely and cost-effective sourcing
of materials, components, and services while maintaining quality standards.
Develop effective logistics partnerships (EXIM, Inland Transport) with a special focus
on duty benefits under ASEAN FTA, WPC Import license, Equipment Type Approval
(ETA), SVB rulings for related party transactions, Delivery Time & Cost.
QUALIFICATIONS REQUIRED
Bachelors Degree in Supply Chain Management, Operations, Engineering, or a
related field. MBA or advanced degree is preferrable.
Proven track record of at least 10-15 years in supply chain and operations
management, with a minimum of 5 years in a leadership role.
Experience in the telecommunications or electronics industry, particularly in
Microwave Radio technology, is highly desirable.
Well versed with International Logistics (EXIM) with a special focus on ASEAN treaty.
Strong understanding of supply chain principles, logistics, procurement, and
manufacturing processes
Exceptional analytical and problem-solving skills, with a data-driven approach to
decision-making.
Excellent communication, negotiation, and interpersonal skills to collaborate
effectively across functions and with external partners.
Demonstrated ability to lead and inspire a diverse team, fostering a culture of
continuous improvement and innovation.
Proficiency in using supply chain management software and tools.
Contract Management: Finalization of contracts, service deliverables with vendors
(Both Products & services including Installation & commissioning, Material
Transportation, AMC Contracts, etc.) and governing their implementation.
Lead Order management Process (Purchase Orders from Customers & Purchase
Orders to Vendors).
Implement continuous improvement initiatives to enhance operational efficiency,
reduce costs, and minimize lead times.
Process Management - Implement and Control systems/ policies/ procedures to
ensure seamless functioning of Commercial functions and ensuring the SOX
compliances.
Foster strong relationships with suppliers, vendors, and partners to ensure a reliable
and robust supply chain network.
Drive innovation in operations, exploring new technologies and methodologies to
optimize processes and stay ahead in the industry.
Provide leadership and mentorship to the operations team, promoting a culture of
accountability, teamwork, and professional development.
Monitor key performance metrics, analyze trends, and generate reports for senior
management to support decision-making.
Stay updated on industry trends, market dynamics, and regulatory changes