WASHING MACHINE

DRUM TYPE
Basic Model : WF45K6500AV/A2
(WF6500K PROJECT)
Model Name : WF45N5300AV
WF45N5300AF
WF45N5300AW
Model Code : WF45N5300AV/US
WF45N5300AF/US
WF45N5300AW/US
(WF5300N)

SERVICE Manual

WASHING MACHINE (DRUM) CONTENTS

1. Safety Instructions

2. Features and Specifications

3. Disassembly and Reassembly

4. Troubleshooting

5. PCB Diagram

6. Wiring Diagram

7. Reference
CONTENTS

1. Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1-1. Safety instructions for service engineers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2. Features and Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2-1. Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2-2. Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2-3. Comparing specifications with existing models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2-4. Options specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3. Disassembly and Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3-1. Tools for disassembly and reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3-2. Standard disassembly drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4-1. Error modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4-2. Test Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4-3. Corrective actions for each error code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5. PCB diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5-1. MAIN PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5-2. Circuit diagrams of Main parts for Main PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5-3. INVERTER PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5-4. Circuit diagrams of Main parts for INVERTER PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5-5. Sub PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5-6. Circuit diagrams of Main parts for SUB PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5-7. Reactor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6. Wiring diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6-1. Wiring diagram (WF45M5500A*, WF45M5100A*). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

7. Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7-1. WF5500M Project name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
1. SAFETY INSTRUCTIONS

1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS

► Be sure to observe the following instructions to operate the product correctly and safely to prevent possible accidents
and hazards while servicing.
► Two types of safety symbols, Warning and Caution, are used in the safety instructions.

Hazards or unsafe practices that may result in severe personal injury or death.
WARNING

Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION

WARNING BEFORE SERVICING

• (When servicing electrical parts or harnesses) Make sure to disconnect the power plug before servicing.
√ Failing to do so may result in a risk of electric shock.

• Do not allow consumers to connect several appliances to a single power outlet at the
same time.
√ There is a risk of fire due to overheating.

• When removing the power cord, make sure to hold the power plug when pulling the plug
from the outlet.
√ Failing to do so may damage the plug and result in fire or electric shock.

• When the washing machine is not being used, make sure to disconnect the power plug
from the power outlet.
√ Failing to do so may result in electric shock or fire due to lightning.

• Do not place or use gasoline, thinners, alcohol, or other flammable or explosive substances near the washing
machine.
√ There is a risk of explosion and fire caused from electric sparks.

Safety Instructions _ 1
 CAUTION BEFORE SERVICING

• Do not sprinkle water onto the washing machine directly when cleaning it.
√ This may result in electric shock or fire, and may shorten the product lifetime.

• Do not place any containers with water on the washing machine.

√ If the water is spilled, it may result in electric shock or fire. This will also shorten the
product lifetime.

• Do not install the washing machine in a location exposed to snow or rain.

√ This may result in electric shock or fire, and shorten the product lifetime.

• Do not press a control button using a sharp tool or object.

√ This may result in electric shock or damage to the product.

CAUTION WHILE SERVICING

• When wiring a harness, make sure to seal it completely so no liquid can enter.
√ Make sure that they do not break when force is exerted.

• Check if there is any residue that shows that liquid entered the electric parts or harnesses.
√ If any liquid has entered into a part, replace it or completely remove any remaining moisture from it.

• If you need to place the washing machine on its back for servicing purposes, place a support(s) on the floor and lay it
down carefully so its side is on the floor.
√ Do not lay it down on its front. This may result in the inside tub parts damaging.

2 _ Safety Instructions
 WARNING WHILE SERVICING

• Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded.
√ If faulty, replace it immediately.
Failing to do so may result in electric shock or fire.

• Completely remove any dust or foreign material from the housing, wiring and connection parts.
√ This will prevent a risk of fire due to tracking and electrical hazard.

• When connecting wires, make sure to connect them using the relevant connectors and check that they are
completely properly.
√ If tape is used instead of the connectors, it may cause fire due to tracking.

• Make sure to discharge the PBA power terminals before starting the service.
√ Failing to do so may result in a high voltage electric shock.

• When replacing the heater, make sure to fasten the nut after ensuring that it is inserted into the bracket-heater.
√ If not inserted into the bracket-heater, it touches the drum and causes noise and electric leakage.

WARNING AFTER SERVICING

• Check the wiring.

√ Ensure that no wire touches a rotating part or a sharpened part of the electrical harness.

• Check for any water leakage.

√ Perform a test run for the washing machine course and check whether there is any water leakage through the
floor section or the pipes.

• Do not allow consumers to repair or service any part of the washing machine
themselves.
√ This may result in personal injury and shorten the product lifetime.

• If it seems that grounding is needed due to water or moisture, make sure to run
grounding wires. Grounding
(Check the grounding of the power outlet, and additionally ground it to a metallic water terminal
pipe.)
√ Failing to do so may result in electric shock due to electric leakage.
[Running a grounding wire]
- Twist a grounding wire (copper wire) two or three times around the tap.
- If you connect the grounding wire to a copperplate, bury it 75 cm under the earth in a
place with a lot of moisture.
Do not connect the grounding wire to a gas pipe, plastic water pipe or telephone
wire. There is a risk of electric shock or explosion.

75 cm

Copperplate

Safety Instructions _ 3
 CAUTION AFTER SERVICING

• Check the assembled status of the parts.

√ Now is a good time to inspect your work. Review all connections and wiring, including mounting hardware.

• Check the insulation resistance.

√ Disconnect the power cord from the power outlet and measure the insulation resistance between the power plug
and the grounding wire of the washing machine. The value must be greater than 10MΩ when measured with a
500V DC Megger.

• Check whether the washing machine is level the floor with respect to the original position
of the washing machine prior to service.
By doing this now will reduce for the need of customer dissatisfaction and redo call.
√ Vibrations can shorten the lifetime of the product.

4 _ Safety Instructions
2. FEATURES AND SPECIFICATIONS

2-1. FEATURES
Features Description

Smart Control • Samsung’s innovative Smart Control technology enables you to control your
washer through personal technologies such as smart phones. You don’t have
to be on standby until the cycle ends. Smart Control allows you to monitor the
washing process and let you know when the cycle is complete.

Smart Care • Samsung’s Smart Care, an automatic error-monitoring system, detects and
diagnoses problems at an early stage and provides a quick and easy solution
through LCD navigation. With the innovative Smart Control technology, you can
also be alerted when the problem occurs via your smart phones.

Self Clean+ • Clean your drum with one button! This Pure Cycle is specially designed to
(Tub Cleaning cycle) remove detergent residue and dirt buildup in the tub, diaphragm, and on the door
glass without the need for special chemical detergents.

Stylish Design • The stylish design of this washer blends well with your environment.

Premium & Ergonomic • A premium design provides an ergonomic and sophisticated look to complement
Design any modern interior. Its natural curves incorporate an elegant chrome line and a
Big Door for easier access. It also incorporates a swirl drum pattern and a control
panel with a clear ice blue LED display.

DD Motor • The power to handle anything! Our direct-drive inverter motor delivers power
right to the washer tub from a variable speed, reversible motor. A beltless direct-
drive motor generates a higher spin speed of 1,300 rpm for more effective, quiet
operation. The washer also has fewer moving parts, meaning fewer repairs.

Pedestal with Storage • An optional 15” pedestal is available to raise the washer
Drawers for easier loading and unloading.
(Model No : WE357*) It also offers a built-in storage drawer that can hold a
100 oz. bottle of detergent.

Stacking • Samsung washers and dryers can be stacked to

(Model No : SK-7A/XAA) maximize usable space. An optional stacking kit is
available for purchase from your Samsung retailer.

Features and Specifications _ 5

2-2. SPECIFICATIONS
Front loading washer
Type
WF45M5500A* WF45N5300A*
A: High-Overall 38.7 (984)
Dimension B: Width 27 686)
(inches / mm) C: Depth with door open 54.6 (1,386)
D: Depth 34 (864)
Water pressure (psi (kPa)) 20~116 (137~800)
NET Weight (lb (kg)) 218 (99)
Spin revolution 1,300 rpm
Heater rating 900 W -
Washing 120V 200 W 200 W
Washing and Heating 120V 1150 W -
Heater rating
Spin 120V 550 W 550 W
Drain 120V 80 W 80 W

C
D

6 _ Features and Specifications

2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS
Project WF5500M WF5300N

WF45M5500AP WF45N5300AV
Model Name WF45M5500AZ WF45M5100AW WF45N5300AF
WF45M5500AW WF45N5300AW

Image

Capacity (cu.ft. DOE) 4.5 cu.ft. 4.5 cu.ft. 4.5 cu.ft.

Motor Type DD Motor DD Motor DD Motor

MAX RPM 1200 1200 1200
VRT Yes Yes Yes
Heater (900W) Yes - -
Main Spec Diamond Drum Yes Yes Yes
Washing Cycle # 10 8 8
Delay Wash Yes Yes Yes
Tilted Drum 5° 5° 5°
Sound Pressure MAX 61.0 dBA↓ MAX 61.0 dBA↓ MAX 61.0 dBA↓
MEF 3.26 3.45 3.45
Target WCF 2.9 2.8 2.8
Perfermance
kWh/year 127 kWh/year↓ 95 kWh/year↓ 95 kWh/year↓
Control Display G LED G LED G LED

Design Frame Color Platinum White White

Dimension 27”×33”×38.7” 27”×33”×38.7” 27”×33”×38.7”
(W*D*H)

Features and Specifications _ 7

2-4. OPTIONS SPECIFICATIONS

Item Code QTY Remarks

USER : DC68-03665A
MANUAL USER 1 Default
TECH : DC68-03672A

CAP-FIXER DC67-00307A 6 Default

HOSE-HANGER DC62-10278A 1 Default

Note
• Customer can purchase additional water supply and drain hoses from a service center.
• The spanner(wrench), water supply and drain hoses are not supplied. Both the water supply and drain hoses are
supplied during the installation.

8 _ Features and Specifications

3. DISASSEMBLY AND REASSEMBLY

3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY

Tool Type Remarks

Socket 10mm Heater (1)

Wrench with 13mm Motor (1), Balance (5), 2 holes of each left and
6” Extension 19mm right of the shock absorber 1 Pulley hole

10mm Replaceable for the box driver.

Open End
13mm Since the bolt runs idle when the box driver is
wrench
19mm used, use the box driver 17mm.

Tool to protect the idle and abrasion of the bolt

Vice pliers
for the box driver.

Others
(Driver, Nipper, Long General tools for the after service.
nose)

Removal and Reassembly _ 9

3-2. STANDARD DISASSEMBLY DRAWINGS
► This is a standard disassembly diagram and may differ from the actual product.
Use this material as a reference when disassembling and reassembling the product.

Part Figure Description

1. Remove the 2 screws holding the Back-Cover at

the back of the washing machine and separate the
Back-Cover pushing it downwards. (Assemble it by
lifting it upwards)

2. After separating the Back-Cover, remove the M19

nut holding the Motor. To remove it, turn it counter-
clockwise. As the Motor also rotates if the nut is
turned slowly, torque it quickly and firmly in a single
action.
Do not remove the nut by inserting a screwdriver
into the Motor, as this may result in a problem with
the motor.
3. Remove the M19 nut and washer and then
separate the Rotor. Since removing the rotor
requires a lot of strength due to the magnetic force
of the Rotor and it may come off suddenly, your
hand or arm may be injured by the edge of the
Stator or Frame. Therefore take precaution when
separating it.
Disassembling and You can separate the connector by pressing
Repairing the Rear
Motor Motor wire

4. Separate the Motor Wire and Hall Sensor while

Hall sensor
pressing the navel of the Housing. Take precaution
when you do this because the Hall Sensor part is
easily shocked.

5. Separate the 6 M10 screws. → Separate the Assy

Bracket Motor → Separate the Stator.
When removing the last of the 6 screws, hold the
Stator as it may fall when the screws are removed.

﹡ Check Points for Troubleshooting

1. Check if there is any alien substance between the Rotor and the Stator.
2. Check if the motor power (Blue, White, Red) wire is connected.
3. Check if the Hall Sensor wire is connected.
The order of the motor wires is Blue, White, and Red from the right. Check if the
resistance between Blue-White, White-Red, and Red-Blue is equal to 15Ω.

10 _ Removal and Reassembly

 Part Figure Description

1. Separate the Assy Thermistor and Guide Wire-T

while pulling the Assy Thermistor.
2. Separate the Assy Thermistor and Assy Wire
Harness while pressing the navel of the Housing.

Disassembling
and Repairing the 3. Pull the Assy Thermistor from Tub Back.
Thermistor When disassembling Assy Thermistor , leave the
rubber packing.

CAUTION
OK NG

1. When assembling Assy Thermistor, push to the

end. If assembling like NG picture, water leakage
possibility is high.
2. When assembling and disassembling Assy
Thermistor , rubber Packing should be checked. If
OK NG
Gap the gap existed between rubber packing and tub-
back, water leakage possibility is high.

Removal and Reassembly _ 11

 Part Figure Description

1. Remove the 2 hexagon screws, which are at the

back, fixing the COVER-TOP.

2. Disassemble the COVER-TOP by sliding it

backwards.

3. Press the Separate button to separate the ASSY

DRAWER.

Separating the
Cover_Top and
Panel-Control
(Check Sub-PCB) 4. Pull the PANEL-CONTROL towards and then lift it
upwards to separate.

5. Carefully disconnect the two wiring connectors by

hand.

6. Disassemble the ASSY KNOB-ENKODER by

pulling it upwards.

7. Remove the all screws holding the PCB and

release the hooks on both sides to remove the
PCB for repair / replacement.

12 _ Removal and Reassembly

 Part Figure Description

1. Remove the 2 screws holding the ASSY PCB-

MAIN at the back of the washing machine.

2. Separate the 2 Hooks by pushing it rightwards.

3. Remove the 2 screw and 2 Connectors for

separating Guide Wire-T

Separating the Main

PCB
4. Push the TUB upside to separate ASSY PCB-
MAIN. and separate the ASSY PCB-MAIN lifting it
up.

5. Separate the 3 Hooks.

6. Disconnect All Connectors on main PBA. Lift up

Main PBA, Change SVC Part. After SVC, Certainly
check the all Hooks on COVER-PCB(M) Otherwise
COVER-PCB(M) will be disassembled during
washing machine running.

Removal and Reassembly _ 13

 Part Figure Description

1. Remove the 2 screws holding the HINGE-DOOR

and the FRAME-FRONT.

2. Disassemble the ASSY DOOR lifting it up slightly.

3. Remove the 18 screws fixing the HOLDER-

GLASS.
(including the 2 blue screws holding the LEVER-
DOOR, including the 3 arrow screws holding the
HINGE-DOOR.)

4. Putting and pressing hard a flat-head screwdriver

into the furrow between COVER-DOOR and
Disassembling and SUPPORT-HINGE.
Reassembling the
Door Part

5. Making a semicircle with screwdriver.

(Disassemble the hooks)

6. Disassemble the HOLDER-GLASS from COVER-

DOOR Take the DOOR-GLASS , SUPPORT-
HINGE, HINGE-DOOR.

4 Check Points for Troubleshooting

• Check the status of the screws holding the Hinge (check if they are loose).
Check if the front and rear of the door and the hinge part are not damaged.

14 _ Removal and Reassembly

 Part Figure Description

1. Pull the DIAPHRAGM upside, and finish

disassembling along the circle.

2. Remove the 2 screws to separate the DOOR

LOCK S/W.

3. Remove the 5 screws at the top of FRAME-

Disassembling the FRONT.
Front Cover/Frame
Front (Check the
Door Lock S/W)

4. Push the lever and pull it towards to open the

COVER-FILTER.

5. Separate the remaining WATER REMOVAL HOSE

(BLUE) from the hook.

6. Remove the 2 screw down under Frame Front.

7. Press the UPPER-PLATE slightly with the

screwdriver to separate the FRAME-FRONT.

Removal and Reassembly _ 15

 Part Figure Description

1. Remove the Top Assy-Plate.

2. Disconnect the water supply valve wire connector.

Disassembling and 3. Remove the 4 screws holding the water supply

Repairing the Water valve.
Supply Valve

4. Remove the hose connected to the valves.

(Use the plier to remove the hose.)

1. Separate the wire connected the SENSOR-

PRESSURE.

2. Adjust the plastic clip( of pressure sensor) between

two nose of plier, then grip and pull the plastic clip
with caution.
(Use the long nose plier to push the hook).
Disassembling and
Repairing the Water
Level Sensor

3. Remove the hose from the SENSOR-PRESSURE.

Disassembling the • Hold the Clamp of the Detergent Box and

inside Detergent Box disassemble the Hose-Drawer-Tub.

16 _ Removal and Reassembly

 Part Figure Description

1. Remove the 2 screws holding the ASSY PUMP

DRAIN.

2. Separate the Clamp of the hose connected to the

PUMP and then pull the DRAIN-HOSE.

3. Separate the Clamp of the hose connected to the

Disassembling the
PUMP and then pull the HOSE-AIR.
Pump Motor Part
4. Separate the Clamp of the hose connected to the
PUMP and then pull the HOSE-DRAIN.

5. Separate the wire connected to the PUMP.

• If the washing machine works, drain the water

in the wash tub by selecting the Spin course.
Removing the
If the washing machine does not work, remove
Remaining Water
the laundry from the wash tub and scoop the
remaining water out of the tub using a cup.

Removal and Reassembly _ 17

 Part Figure Description

1. Remove the 2 screws fixing GUIDE-WIRE, 6

screws fixing FRAME-PLATE(U).

2. Remove the 6 bolts fixing WEIGHT BALANCER

and then pull it towards with caution.

Disassembling the
Tub

3. Remove the 4 bolts fixing DAMPER to take ASSY

TUB out.

4. Remove all wire and hose connected the ASSY-

TUB.

5. Open the cap of SPRING-HANGER to take ASSY-

TUB out.

6. Lift the ASSY-TUB with two people carefully with

holding SPRING-HANGER.

18 _ Removal and Reassembly

 Part Figure Description

Disassembling the 7. Remove the M10 bolt from the middle of the TUB
Tub and separate the TUB-FRONT and TUB-BACK.

1. Separate the ASSY DRUM from TUB, remove

6 M10 bolts from the upper ASSY DRUM,
disassemble the ASSY FLANGE SHAFT.

2. Remove 12 screws from the outer sides and

then remove the two upper and lower BALL
BALANCERS.
Disassembling the
DRUM

3. Remove 3 screws from the outer sides and then

remove the 3 DRUM-LIFTERS.

- In order to disassemble the drum lifter in the assembly condition,

pierce a hole with the drill.
- Remove a screw from the outer sides and then remove the DRUM-LIFTERS.
- Block a hole with a silicon after replacing the drum lifter.

Removal and Reassembly _ 19

 Part Figure Description
1. Disassemble the Front-Frame.
2. Separate the connection wire.
- Separate the Thermostat fixed at the bottom of the
Tub.
(Take precaution as there may be water
remaining.)
Make sure to separate the Thermostat first and
then separate the Heater. If you fail to observe this
order, it may result in a shock and be damaged.
3. Release the nut holding the Heater with an M10
tool and then separate the Heater.
Do not completely release the nut.
Separating the Pull the Heater forward after releasing the nut. If
Heater at the Bottom the Heater is damaged, it may cause a problem.
Front Therefore unfasten the nut using spanner
or wrench manually without using pincers or
tweezers.
When you re-assembly the heater, make sure to
install the Heater exactly onto the Bracket inside
the Tub. If it is not properly installed, it may cause
a fire. In addition, completely insert the packing
part into the Tub when assembling it so that the
packing part is completely attached onto the Tub.
﹡ Check Points for Troubleshooting
1. Check if the resistance of the Heater is equal to 27.1Ω (for the 1900W product), or 26.2Ω
(for the 2000W product).
2. Check if the resistance of the Thermistor is equal to 12kΩ (at room temperature).

1. Remove the 2 screws From MEMS Sensor.

Disassembling The
MEMS Sesnor
2. Separate the wire Connecter.

Reassembly is in the reverse order of the removal.

20 _ Removal and Reassembly

4. TROUBLESHOOTING

4-1. ERROR MODES

► This is a washer integrated error mode. For detailed information, refer to the general repair scripts.

Error Type For USA Causes Remarks

- The part of the hose where the water level sensor is located is
damaged (punctured).
- The hose is clogged with foreign material.
- The hose is folded.
Water Level - Too much lubricant has been applied to the insertion part of the
1C
Sensor air hose.
- Hose engagement error. (disengaged)
- Part fault. (Faulty internal soldering)
- The water level sensor terminal is disengaged.
- Main PBA fault.
- The PBA connector terminal is not connected.
- The motor spin net is not engaged.
- The motor’s internal coil is damaged. (short-circuited or cut)
- The hall sensor terminal is not connected.
- Foreign material (a screw) has entered the motor.
- Motor overloaded due to too much laundry. (Non-sensing) This error occurs
- The motor hall sensor terminal is not connected. because of restrained
revolutions.
Motor Driving - PBA fault.
Error and Hall 3C - The motor driving error from the PBA is weak.
This error occurs when
Sensor Error Unstable relay operation, etc. an interference is
- This occurs due to erroneous operating signals from the motor generated due to too
hall sensor. much laundry, etc.
- The IPM terminal of the main PBA is not connected.
- The DD motor cover is out of place.
- The PCB housing terminal is not connected.
- PBA fault.
- DD motor fault.
- Foreign material is entering the water supply valve.
- The water supply valve terminal is not connected.
(Wire disconnected)
- The warm water and rinse connectors are wrongly connected
4C
to each other.
Water Supply - This occurs if the PCB terminal from the drain hose to the
Error detergent drawer is not connected. Check whether the
transparent hose is folded or torn.
- The cold and warm water supply hoses are wrongly engaged
into each other.
4C2
- The water temperature is sensed as higher than 50 ˚C in the
Wool or Lingerie courses.
- The pump motor impeller is damaged internally.
- The wrong voltage is supplied to the parts.
- Part fault.
- This occurs due to freezing in the winter season.
Drain Error 5C - The drain hose is clogged. (Injection error, foreign material)
- Clogged with foreign material.
- The water pump terminal is not connected: rubber band, bills,
cotton, hair pins, coins have collected inside the drain pump
ASSY.
- Check the consumer’s power conditions.
: Make sure to check the operating voltage. Connect a tester
to the internal power terminals during the Boil operations
and observe the washing machine’s operation carefully.
: Check the voltages.
Power Error 9C1,9C2
(An error occurs when under or over voltage is supplied.)
: Check whether a plug receptacle is used.
When the connecting wire is 1m, a momentary low voltage
may drop up to 10 V
- Main PBA fault (sometimes)

Troubleshooting _ 21
 Error Type For USA Causes Remarks

- The signals between the sub and main PBAs are not sensed
because of commuication error.
- Check the connector connections between the sub and main
AC PBAs carefully.
→ Check for incorrect or loose connections, etc.
- Remove the sub PBA C/Panel and check for any faulty
soldering.
- The signals between The DR Module and main PBAs are not
sensed because of commuication error.
- Check The connector connections between The DR Module
AC3
and main PBAs carefully.
→ Check for incorrect or loose connections, etc.
- Remove The DR Module and Check for any faulty soldering.
- The signals between The WIFI Module and main PBAs are not
sensed because of commuication error.
Communication - Check The connector connections between The WIFI Module
AC4
Error and main PBAs carefully.
→ Check for incorrect or loose connections, etc.
- Remove the WIFI Module and Check for any faulty soldering.
- The signals between The LCD Module and main PBAs are not
sensed because of commuication error.
- Check The connector connections between The LCD Module
AC5
and main PBAs carefully.
→ Check for incorrect or loose connections, etc.
- Remove The LCD Module and Check for any faulty soldering.

- The signals between the Inverter PBA and main PBA are not
sensed because of communication error.
- Check The connector connections between the Inverter PBA
AC6
and main PBA carefully.
→ Check for incorrect or loose connections, etc.
- Remove the Inverter PBA and Check for any faulty soldering.

- A switch is jammed or stuck due to be pressed unevenly due to

deformation of the control panel or button.
- This error may occur when the screws that hold the sub PBA in
Switch Error
place are tightened too much.
(Main Relay BC2
- A button other than the Power button is continually pressed.
Error)
(for more than 30 seconds).
- Deformation of an internal plastic injection part.
- A screw for assembling the sub PBA is tightened too much.
- A switch contact error because of a deformation of the door When the door is not
hook. opened after the door
- When the door is pulled by force. open operation.
DC
When the door is not
- This occurs in the Boil wash because the door is pushed due
locked after the door
Door Error to a pressure difference from internal temperature changes.
close operation.
- The door lock switch terminal is connected incorrectly.
- The door lock switch terminal is broken.
DC1
- This occurs intermittently because of an electric wire leakage
- Main PCB fault.
- The washing heater is short-circuited or has a wire
disconnected.
- The washing heater in the tub has an error.
If the heater has no
(Contact error, temperature sensor fault)
error, this occurs
Heater Error HC,HC1 - If the water level sensor operates without water because water because of a PBA relay
is frozen or for any other reason and the temperature sensor malfunction.
engaged at the bottom to prevent overheating for the washing
heater detects a temperature of 100 to 150 ˚C, the washing
machine turns the input power off.

22 _ Troubleshooting
 Error Type For USA Causes Remarks

- Heater engagement fault. (out of place)

- The air hose is out of place and water leakage occurs during
the spin cycle.
- The tub back at the safety bolts fixing part is broken.
- Water leakage occurs at the front with foaming because of too
much detergent.
- Water leakage occurs because the connecting hose to the
Water Leakage detergent drawer is connected incorrectly.
LC
Error - The drain pump filter cover is engaged incorrectly.
- Water leakage occurs at the drain hose.
- The duct condensing holding screws are worn.
- The nozzle-diaphragm is engaged in the opposite direction or
the rubber packaging is omitted.
- Water leakage occurs because the screws that hold the tub
back and front in place are fastened incorrectly.
- The leakage sensor is faulty.
- Water is supplied continually because the water level detection
does not work.
- Because the drain hose is clogged and there is an injection This error occurs
error (at a narrow section), the water level detection does not because the water
Overflow Error OC
work and water is supplied continually. level sensor terminal is
- Water is supplied continually because of freezing or because out of place.
there is foreign material in the water supply valve.
- This error may occur when the water level sensor is degraded.
- The washing heater sensor in the tub has an error.
(Contact error or temperature sensor fault) Heater sensor fault
- The connector is connected incorrectly or is disconnected. : When the connector
Temperature - If the water level sensor operates without water because the is connected
TC1
Sensor Error water is frozen or for any other reason and the temperature incorrectly or has a
sensor engaged at the bottom to prevent overheating for the wire disconnected or
washing heater detects a temperature of 100 to 150 ˚C, the contact error
washing machine turns the input power off.
- As laundry causes this error, check the laundry.
Unbalance Error UB - Find the reason for the unbalance and solve it as directed in
the user manual.
- This occurs when too much foaming is detected. It is also
displayed while foaming is removed. When the removal is
finished, the normal cycle proceeds.
Foaming “Sud” or “SUdS” is displayed when too much foaming is
SUD
Detected detected and “End” is displayed when the removal of the
foaming is finished.
(This is one of the normal operations. It is an error for
preventing non-sensing faults.)
8C1 - Error detected in the Mems PBA or data error detected.
Check the wire connections.
8C2
Mems PBA Error
Detected Replace if necessary.
8C 1. Check the wire connections.
2. Replace the Mems PBA.

System Error SF - Micro Controller Operation Fail. Replace Assy PCB.

Troubleshooting _ 23
4-2. TEST MODES

No Mode How to enter

Set the scheduled Press Start/Pause
1 Smart Install Standby Smart Install
time to 17:00 for 7 seconds

Automatic Smart Install

2 Press Start/pause While displaying “AS”.
check mode

Manual check Press Delay End While displaying “AS” delay end,
3 Enter Smart Install
mode Check devices in turn when pressing delay end.

S/W version Press the first button on the left at the bottom
4 Enter Smart Install
Check While displaying “AS”.

Press the first button on the right at the bottom while

displaying “AS”, “Cr”. Tum jog dial along the direction for
Diagnostic Code CW when displaying.
5 Enter Smart Install For models that do not feature the jog dial, press the 3rd button
Check
from the bottom left to display the information codes
one by one by one with the latest first.

Automatic Mode of Smart Install

▪ Automatically start all operation modes of Smart Install.

Manual Mode of Smart Install

▪ Under the condition of manual mode, every time when “Delay End” is pressed, next step will be entered.
▪ Contents like washings, etc. are not allowed in the drum.

1 carry out test for machine door locking 7 carry out test for operation of drainage pump
carry out test for drainage pump
2 8 carry out test for operation of dehydration
operation
carry out test for operation of carry out test for operation of drying heater and
3 9
preparatory valve drying fan
Co carry out test for operation of cold water valve 10 carry out test for operation of machine door
Ho carry out test for operation of hot water valve
carry out test for operation of water shot valve Automatic mode of Smart Install is completed
OK(Ot)
6 carry out test for operation of washing heater normally
carry out test for operation of rinsing

※ Accessories not included in the product are not require to check and they can be skipped directly.

Identity of Smart Install completion

▪ After Smart Install is completed normally, 『OK(Ot)』 identity will display.
▪ If Smart Install is completed abnormally or Smart Install fails to work, 『nG』identity will display.

Result Enquiry of Automatic Mode of Smart Install

▪ Under the condition of appearance of『AS』 identity, press “Delay End + Start/Pause” button.
▪ If automatic mode result is in normal condition, 『OK(Ot) identity will display.
If automatic checking mode fails to complete normally or fails to execute, 『nG』 identity will appear.

Diagnosis Information Display Mode

▪ U
 nder the condition of appearance of 『AS』 identity, if the first button on the right at the bottom is pressed, 『CR』
identity will appear and diagnosis information display mode is entered.
▪ U
 nder the condition of appearance of 『CR』 identity, of turn the jog dial control switch clockwise, diagnosis codes gen-
erated before will display 7 digits at most.

24 _ Troubleshooting
4-3. CORRECTIVE ACTIONS FOR EACH ERROR CODE

► These are common troubleshooting procedures for each drum-type washer error mode. For detailed information,
refer to the general repair scripts.

Error
Error Type Causes Corrective Actions Description of Photo
Mode

Check the water level sensor

terminal connections and Check the water level sensor
• Water level sensor contacts. frequency.
fault
An error occurs if an incorrect - Check it after the water
• Incorrect water level sensor is used. level sensor and the
connections of the Make sure to check the connector are connected.
Water Level water level sensor material code.
Sensor
1C terminal Checking Part :
(Abnormal operation) Pink Color Wire Orange
• The hose part for the
If the water level sensor is Color Wire.
water level sensor is
folded. faulty, replace it. - Frequency :
If the error persists despite Approx. 25.5 KHz with
• Main PCB fault
taking the action above, no load
replace the PBA.

► Check the motor Winding

Coil
Check the motor connector Plug out the connector and
terminal connections and read resistances at any two
• Washing motor fault
contacts. of the three terminals on
• Washing motor hall 3E is displayed because Motor
overloading occurs due to too : Should be 6.0 Ω (at 25°C)
sensor fault
much laundry.
• Incorrect
Washing Motor If the hall sensor terminal is
connections of the
Error and Hall 3C faulty, replace the hall sensor.
washing motor/hall ► Check the motor Hall
Sensor Error
sensor connector Check whether the stator of the Sensor
• Washing motor rotor motor cover is damaged. Check the resistance on the
and stator fault Check for coil disconnections main PCB motor
• Main PCB fault due to foreign material. (Between pins 1 and 3, and
If the PBA control circuit is 1 and 4 of the four (4) pins)
faulty, replace the PBA. - Resistance
: Approx. 2 to 4 MΩ
- Check the voltage when
the power is on.
Check the wire connections
• The signals between and terminal contacts between
the sub and main the sub and main PBAs.
PBAs are not Check for disconnected wires.
Communication sensed. Check whether the sub PBA
AC -
Error • Incorrect wire is short-circuited because of
connections between moisture.
the sub and main If the main PBA’s
PBAs. communication circuit is faulty,
replace it.

If a dS error occurs, check

whether it occurs during the
Boil cycle.
DC - If it is detected that the door
is open, close the door.
► TYPE 1
The 120V is directly connected
Check the door switch
• Door switch fault to the door.
Resistance.
Door Error Check and repair the power
• Main PCB fault wire connections and The resistance of 1 and 3
insulation state. Pin Must be approximately
175Ω.
Check the door switch.
DC1 Replace if faulty.
Check the main PBA door
sensing circuit. Replace if
faulty.

Troubleshooting _ 25
 Error
Error Type Causes Corrective Actions Description of Photo
Mode

DDC means add door is Check resistance values

opened Close the add door. normally displayed when
you press the door switch
Check add door switch,
button.
Barrier, Lock module’s
movement is operate normally.
check Open detection switch
DDC • Main PCB fault and Barrier ‘s Lock pillars
DOOR
DC3 • Bending connector coming down while pressing in
operation normally. Check door lock motor
resistance. (1-2 pin
Main PBA door detection
46.57±15Ω)
circuit is fault or connector
combination. Lock stroke check normal
detection on protrusion
Replace or repair if faulty. status. (3-4/3-5 pin check
resistance value displayed
normally).

A B ► TYPE 1
Check the resistance
Check for connection between between A and B. It should
wire and heater. be 16.05±0.65Ω.
• Disconnection wire If wash heater is faulty, replace
it. [ FRONT ]
• Heater falut
Heater Error HC,HC1
• Wash-thermistor - Refer the TYPE 1
fault If it is not problem in heater,
replace wash-thermistor
► TYPE 2
- Refer the TYPE 2 If TYPE 1 is OK, Change
C
a wash-thermistor at back
of Tub.

[ BACK ]

► DRAIN PUMP TYPE

(Automatic Drainage)
Check whether there is
Check for any leakage on the any foreign material in the
base, Hose, Valve and Tub bellows.
connections and take any Check for any foreign
• Check for any
required action. material, such as
leakage.
• Foreign material in During natural draining, this underwear wires or
Water Leakage the DV case error occurs because the coins.
LC
Error • Fault of a hose drain bellows are clogged with
or incorrect part foreign material. Remove the
engagement in the foreign material.
product
Check the drain motor
operation. Replace if it does
not operate normally. ► PUMP TYPE
Check for any leakage on
the base, Hose, Valve and
Tub connections.

26 _ Troubleshooting
 Error
Error Type Causes Corrective Actions Description of Photo
Mode

If the water level sensor has a

functional error, replace it.
Check the hose. This error Check the hose connected
• Water level sensor
occurs if it is torn or has a hole. to the water level sensor.
fault
Overflow Error OC Check whether the
• Freezing in the This error occurs if water is
hose is folded, cut, or
winter season frozen in the winter season.
damaged.
Use hair dryer to defrost hose.
Consider relocating the unit to
warmer location.
Check the connections for the
washing heater temperature
sensor connector.
If the washing heater
• Washing temperature sensor has a
temperature sensor functional error, replace it.
fault
- A tE error occurs.
• Dry temperature
sensor fault Check the connections for the
dry heater temperature sensor
Temperature • Faulty and incorrect
TC1 connector. -
Sensor Error connections of the
dry condensing If the dry heater temperature
sensor sensor has a functional error,
• Main PCB fault replace it.
• Freezing in the Check the connections for the
winter season duct condensing temperature
sensor connector.
If the duct condensing
temperature sensor has a
functional error, replace it.
Check the type of laundry.
Check whether they may
cause an unbalanced situat
• Motor hall sensor ion.
Unbalance fault - Educate the consumer in
UV -
Error • Caused by the this case is to press pause
laundry contents reposition the load or remove
a few items. Press start to
continue and complete the
wash cycle.

Troubleshooting _ 27
5. PCB DIAGRAM

5-1. MAIN PCB

4 5 6

2 3
1

Location Part No. Function Description Location Part No. Function Description

1 CN11 PBA Power Supply Supply 120V of AC power. Supply power to the sensor and provides a communications
5 CNS502 Sensor Connection Port
function.

2 RY7 Main Relay Be Supplied PBA power when the Power button is pressed.
6 CNS202 Flash Writing Connection Port Provides writing Flash memory.

3 RY2 Washing Heater Relay The switch for the Washing Heater power. Supply power to the SUB PBA and provides a communications
7 CNS801 SUB PBA Connection Port
function.
Supply power to the MEMS PBA and provides a communications
4 CNS501 MEMS Connection Port
function. 8 CN10 Each Load Connection Port The port to supply power for each electric device.

28 _ PCB Diagram
5-2. CIRCUIT DIAGRAMS OF MAIN PARTS FOR MAIN PCB

► CNS502
1. Ground
2. Door SW signal
► CNS202
3. Leakage signal
1. 5V
4. DRY_AIR_TEMP signal
2. RX_FROM_TEST
5. DRY_CON_TEMP signal
3. TX_TO_TEST
6. Water TEMP signal
4. Ground
7. Water Level OUT
5. BOOT
8. Water Level IN

► CNS501
1. 3.3V
2. CS1
3. CS2 ► CNS801
4. SDO 1. SUB Communications signal
5. SPI 2. SUB Communications signal
6. SPC 3. SUB Reset signal
7. GND 4. 5V
5. Ground
6. 12V
7. Empty pin
8. Power SW signal
9. SUB_Water Level signal
10. 5V
11. Inverter Communications signal
12. Inverter Communications signal
13. Ground

► CN11
1. Door Lock/Unlock
2. L line

► CN10 PIN Location

1. Drain pump 6. Cold_valve
10 9 8 7 6
2. Circulation pump 7. Hot_Valve
3. Door unlock 8. Pre_Valve 5 4 3 2 1
4. Door lock 9. Dry_Valve
5. Thermo Actuator 10. Water_Shot

PCB Diagram _ 29
5-3. INVERTER PCB

1 2
3 4

Location Part No. Function Description

1 CN1 Communication Communication with MAIN

2 CN2 Hall Sensor Sensing Hall signal

3 CN6 Motor Output MOTOR 3-Phase Output

4 CN5 AC Power Source Supply AC Power

30 _ PCB Diagram
5-4. CIRCUIT DIAGRAMS OF MAIN PARTS FOR INVERTER PCB

► CN2
1. 5V ► CN6
2. HALL A sensor signal 1. Motor signal (U)
3. HALL B sensor signal 2. Motor signal (V)
4. Ground 3. Motor signal (W)

► CN1
1. MAIN Communications signal ► CN5
2. MAIN Communications signal 1. L line
3. Ground 2. N line

PCB Diagram _ 31
5-5. SUB PCB

1
4 2

Location Part No. Function Description

1 BZ1 Buzzer Be generated sound when the menu key is pressed or the encoder is operated, the menu is closed.

2 CN401 FLASH WRITING Writing Programme to SUB.

3 CN201 PBA Communication Port PBA Communication Port between MAIN and SUB.

4 CN402 TOUCH PBA COMMUNICATION Supply power to Touch PBA and communication to SUB PBA.

32 _ PCB Diagram
5-6. CIRCUIT DIAGRAMS OF MAIN PARTS FOR SUB PCB

► CN201
1. Communications Port(Rx)
2. Communications Port(Tx)
3. Reset Signal input
4. 5V
5. GROUND
6. 12V
7. Empty Pin
8. Power_SW
9. Water level Signal
10. Empty Pin

► CN402
1. 12V
2. GROUND
3. SDA1
4. SCL1
5. Empty Pin

PCB Diagram _ 33
5-7. REACTOR

Location Part No. Function Description

1 INDUCTANCE 1.5mH ± 15%(1KHz, 1V) HP-4194A 0.1V (25℃±2℃)

2 DC RESISTANCE 0.07 Ω ± 20% HIOKI 3540 (25℃±2℃)

3 V_L 3.6V ± 15% -

AC 1,800V 1 SEC. TOS-5101

4 WITHSTANDING VOLTAGE
CUT OFF CURRENT (5mA)

34 _ PCB Diagram
6. WIRING DIAGRAM

6-1. WIRING DIAGRAM (WF45M5500A*, WF45M5100A*)

n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW

Wiring Diagram _ 35
 7. REFERENCE

7-1. WF5500M PROJECT NAME

MODEL NAME IN THE MARKET

BOM MODEL CODE

WF 45 M 5 5 0 0 A P / A5

► Buyer Code

7 : WF7500K
6 : WF6500K
5 : WF5500M

► Year 1 : Entry ► Region ► Color

13: F 2 : Entry A : N.America W : WHITE
► Drum Machine Classification
14: H 3 : Entry L : L.America G : Gray
WF:Drum-Washer(Big size)
15: J 4 : Mid E : Euro S : SILVER
WW:Drum-Washer(Standard)
16: K 5 : Mid
WD:Drum-Combo R : CIS V : Black
17: M 6 : Mid
DV:Dryer M : M.E Asia Z : Blue Sapphire
7 : High
F : Africa P : Inox
8 : High
S : S.E Asia
9 : High
H : India
C : China
J : Japan
► Capacity K : Korea
7.5 kg = 75
G : Global
20 kg = 20
4.5 cuft = 45
5.0 cuft = 50

36 _ Reference