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Chapter 1

Interaction design aims to enhance user experience by minimizing negative emotions and maximizing enjoyment. It involves creating usable products through user involvement and collaboration in multidisciplinary teams, while various roles like interaction designers and usability engineers contribute to the process. Key usability goals include effectiveness, efficiency, safety, utility, learnability, and memorability.

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3 views2 pages

Chapter 1

Interaction design aims to enhance user experience by minimizing negative emotions and maximizing enjoyment. It involves creating usable products through user involvement and collaboration in multidisciplinary teams, while various roles like interaction designers and usability engineers contribute to the process. Key usability goals include effectiveness, efficiency, safety, utility, learnability, and memorability.

Uploaded by

fa6oom003
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Chapter 1

One aim of interaction design is to:


 Reduce the negative aspects such as frustration, anger, and annoyance.
 Increase the positive aspects such as enjoyment, engagement.

Interaction design:
 Definition:
Designing interactive products to support the way people communicate
and interact in their everyday and working lives.
 Goals:
- Develop usable products (Usability means easy to learn, effective to
use, and enjoyable from the user’s perspective).
- Involve users in the design process.
Working in multidisciplinary teams:
 Benefits: more ideas and designs generated.
 Disadvantages: difficult to communicate and progress forward the
designs being create.
What pro do in Interaction design:
 interaction designers:
people involved in the design of all the interactive aspects of a product

 usability engineers:
people who focus on evaluating products, using usability methods and
principles

 web designers:
people who develop and create the visual design of websites, such as
layouts

 information architects:
people who come up with ideas of how to plan and structure interactive
products

 user experience designers (UX):


people who do all the above but who may also carry out field studies to
inform the design of products.
Usability goals:
 Effective to use (effectiveness): how good a product is at doing what it is
supposed to do.
Work is carefully and continuously saved, with full option for the user to undo any
activity at any time. Effective applications and services perform a maximum of
work, while requiring a minimum of information from users.
 Efficient to use (efficiency): product supports users in carrying out their tasks to
save time, effort, or money.

 Safe to use (safety): protecting the user from dangerous conditions and
undesirable situations.

 Have good utility (utility): the extent to which the product provides the right
kind of functionality so that the users can do what they need or want to do.

 Easy to learn (learnability): how easy a system is to learn to use.

 Easy to remember how to use (memorability): how easy a product is to


remember how to use , once learned.

Chapter 2

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