WiiM Ultra User Manual
WiiM Ultra User Manual
1 1/21/2025
Table of Contents
1. Introduction ................................................................................................................ 3
Typical Use Cases .................................................................................................. 4
Other Devices Needed to Use the WiiM Ultra ........................................................ 6
Audio Devices Work with the WiiM Ultra................................................................. 7
2. What's in the Box ...................................................................................................... 8
3. Technical Specifications ........................................................................................... 9
4. WiiM Ultra Controls, Interfaces, and Lights .......................................................... 12
Front Panel Controls and Lights............................................................................ 12
Back Panel Interfaces ........................................................................................... 13
WiiM Voice Remote ............................................................................................... 15
LED Status Lights.................................................................................................. 17
5. How to Get Started ................................................................................................... 18
Connect the WiiM Ultra's Audio Output................................................................. 18
Connect the WiiM Ultra's Audio Input ................................................................... 25
Use 12V Trigger Out ............................................................................................. 31
Power On the WiiM Ultra ....................................................................................... 32
Download and Install the WiiM Home App............................................................ 33
Set Up the WiiM Ultra ............................................................................................ 34
Configure the WiiM Ultra in the WiiM Home App .................................................. 44
Fill Your Home with Sound .................................................................................... 45
6. WiiM Ultra Configuration ......................................................................................... 46
Select Audio Input Source and Configure Audio Input ......................................... 46
Select Audio Output Interface ............................................................................... 48
Adjust Audio Output Settings ................................................................................ 50
Adjust Subwoofer Settings .................................................................................... 52
Room Correction ................................................................................................... 53
Equalizer (EQ) ....................................................................................................... 54
7. Audio Output/Input via Bluetooth .......................................................................... 55
Audio Output via Bluetooth ................................................................................... 55
Audio Input via Bluetooth ...................................................................................... 57
8. USB Media Library ................................................................................................... 58
9. Voice Control ............................................................................................................ 59
10. Direct Control via Your Favorite App ..................................................................... 60
Spotify Connect ..................................................................................................... 60
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1. Introduction
At WiiM, our mission is to provide the simplest and most affordable Hi-Fi, lossless audio
systems. Each product we design features top-tier craftsmanship and an intuitive user
interface.
The WiiM Ultra, our flagship music streamer, serves as the central digital hub for your audio
ecosystem. Boasting audiophile-grade components, rich audio connections, and a vibrant
3.5-inch full-color touchscreen, it delivers Hi-Res streaming, advanced room correction,
and smart home integration. The WiiM Ultra seamlessly connects to a variety of devices,
including turntables, TVs, headphones, AV receivers, subwoofers, smart speakers, wired
or wireless headphone, and more, offering a comprehensive and versatile audio solution.
Equipped with the ESS Sabra ES9038 Q2M premium DAC, it delivers industry-leading low
distortion and wide dynamic range, featuring a Signal-to-Noise Ratio (SNR) of 121 dB (A-
wt) and a Total Harmonic Distortion plus Noise (THD+N) of -116 dB across sample rates
from 44.1k to 192k, courtesy of its ultra-low noise clock and optimized power and circuit
design. Additionally, it features a cutting-edge TI Burr-Brown PCM1861 ADC, which
achieves a 110 dB SNR for analog-to-digital conversion, ideal for input sources like
turntables, MP3 players, and TVs. The high-fidelity headphone amplifier TPA6120A2
supports a wide range of headphones.
Simply connect the WiiM Ultra to your stereo receiver, amplifier, or powered speakers, and
control it using the user-friendly WiiM Home app or popular platforms like Spotify, TIDAL,
Amazon Music, or any Google Cast-enabled apps. Voice control is also a breeze through
compatible Echo and Google Home devices, as well as the Alexa app, and Google Home
app.
Create synchronized groups with Echo, Google Home, other Alexa-compatible devices, or
additional WiiM devices, and stream music throughout your home or playing different tracks
in separate rooms.
Elevate your audio gear with the smart capabilities of the WiiM Ultra, and enjoy
incomparable convenience and fidelity.
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The WiiM Ultra is designed to enhance your existing audio setup by adding wireless
streaming capabilities and smart features. Here are a few common use cases for the WiiM
Ultra:
⚫ Upgrade Your Favorite Legacy Audio Systems: If you have a traditional stereo
system or speakers that you want to integrate into your Spotify, TIDAL, local
Music library, Google Cast, Amazon Alexa, DLNA, Roon, or WiiM ecosystem, the
WiiM Ultra allows you to wirelessly stream music to those speakers. It bridges the
gap between your older audio equipment and the modern world of streaming
music.
⚫ Streaming Services and Music Libraries: The WiiM Ultra allows you to access
various streaming services such as Spotify, Amazon Music, or TIDAL, bringing a
wide range of music to your existing audio setup. You can also connect it to your
personal music library stored on a computer, network-attached storage device, or
USB disk for seamless playback.
⚫ Podcasts and Internet Radio: In addition to streaming music, the WiiM Ultra
provides access to a wide range of podcasts and internet radio stations. You can
browse through different genres, podcasts, or specific radio stations to enjoy on
your existing audio system.
⚫ Multi-Room Audio: The WiiM Ultra seamlessly integrates with other 3rd party
popular smart speakers and components, or another WiiM device, allowing you to
create a whole-home audio system with synchronized music playback in multiple
rooms.
⚫ Smart Home Integration: The WiiM Ultra supports voice control through platforms
like Amazon Alexa or Google Assistant, allowing you to control your music hands-
free and integrate with other smart home devices.
⚫ Home Theater Integration: The WiiM Ultra can be used as a bridge between your
home theater system and the WiiM ecosystem. By connecting the Ultra to your AV
receiver or soundbar, you can stream music wirelessly to your home theater
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speakers and synchronize audio playback with other WiiM devices for a cohesive
audio experience.
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To use the WiiM Ultra, you will need a few essential devices and components. Here's a list
of what you'll need:
⚫ Audio System: The WiiM Ultra is designed to connect to an existing audio system.
This can be a stereo system, powered speakers, passive speakers with an
amplifier/receiver, or a home theater setup with an AV receiver, or soundbar. Make
sure you have the appropriate audio system in place.
⚫ Wi-Fi Network: The WiiM Ultra requires a stable Wi-Fi network connection to
function. Ensure that you have a reliable Wi-Fi network available in the area where
you plan to set up the WiiM Ultra. You'll need the Wi-Fi network credentials during
the setup process.
⚫ Power Source: The WiiM Ultra needs to be connected to a power source using
the included power cable. Ensure that you have an electrical outlet nearby to
power the device.
⚫ Ethernet Cable (optional): While the WiiM Ultra primarily connects to your Wi-Fi
network, it also has an Ethernet port. If you prefer a wired connection for added
stability, you can use an Ethernet cable to connect the WiiM Ultra directly to your
router or network switch.
These are the core components required to use the WiiM Ultra. It's important to have an
audio system that you want to integrate with the Ultra, a stable Wi-Fi or wired network, and
a compatible device with the WiiM Home app for setup and control.
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The WiiM Ultra can work with your audio source devices, smart speakers, and other legacy
stereo systems, DAC, amplifier, speakers, or soundbars etc. The audio source device
includes TV, record player and MP3 player. The block diagram below shows how you can
connect your audio system with the WiiM Ultra.
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1. WiiM Ultra x1
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3. Technical Specifications
Category Specification
Audio Amplification -
Bluetooth BT 5.3
Ethernet Yes
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AirPlay 2 No
DLNA Yes
DRAM 512 MB
Flash 512 MB
HDMI ARC:
⚫ Up to 192kHz/24-bit.
⚫ Supports Stereo PCM and Dolby Digital, but not DTS.
Optical In:
⚫ Up to 192kHz/24-bit.
⚫ Supports Stereo PCM and Dolby Digital, but not DTS.
Line In:
Audio Input Ports
⚫ 2 Vrms
⚫ Analog signal, converted to digital via ADC (up to
192kHz/24-bit)
Phono In (MM/MC):
⚫ Gain: 41dB MM / 59dB MC
⚫ MM: THD+N -75dB, SNR 76dB@5mV
⚫ MC: THD+N -58dB, SNR [email protected]
⚫ RIAA accuracy: < ±0.5dB / 20Hz - 20kHz
Line Out:
Audio Output Ports
⚫ Maximum output: 2.1V RMS
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USB Out:
⚫ Up to 192kHz/24-bit
⚫ UAC 2.0
⚫ DC 5V/1.5A power output
Note: The USB Out port currently does not support Subwoofer
Output (Sub Out). This feature will be supported through a firmware
update in the future.
Headphone Out:
⚫ 300 ohms: SNR (119 dB), THD+N (-99 dB)
⚫ 32 ohms: SNR (119 dB), THD+N (-92 dB)
⚫ 3.5 mm port
12V Trigger Out ⚫ Load-carrying capacity: DC 12V/200mA
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Push:
⚫ Play/Pause
⚫ Wi-Fi setup or Bluetooth pairing
(push and hold for 3 seconds)
Volume Knob ⚫ Restore to the factory setting
(push and hold for 10 seconds)
Turn clockwise: Increase volume
Turn anti-clockwise: Decrease volume
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USB
USB OUT: Outputs high quality audio to an external
DAC or other audio device with a USB audio input.
Note: Use a USB hub to connect both USB IN and
USB OUT simultaneously.
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You can use the provided WiiM Voice Remote to effortlessly control the WiiM Ultra.
For detailed instructions, refer to How to Set Up Your WiiM Voice Remote.
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The WiiM Ultra offers six distinct audio output interfaces to connect to your DAC, amplifier,
headphones, stereo receiver, subwoofer, and powered speakers. These include:
⚫ Analog Line Out
⚫ Digital Optical Out
⚫ COAX Out
⚫ USB Out
⚫ Sub Out
⚫ Headphone Out
In addition to audio output via the above physical interfaces, the WiiM Ultra can also output
audio via Bluetooth. For detailed instructions, see Audio Output via Bluetooth Out.
Notes:
⚫ The WiiM Ultra outputs audio to only one of these interfaces at a time, aside from
the optional Sub Out.
⚫ Selecting the appropriate audio output port is crucial to ensure sound output.
Incorrect selection may result in no audio.
⚫ For bit-perfect audio output, opt for the digital audio output and activate Fixed
Volume Output, disable EQ and mono audio in the WiiM Home app's device
settings.
⚫ You have two ways to control the volume of your system:
o Control the volume directly from your AV receiver or amplifier when Fixed
Volume Output is set on the WiiM Ultra.
o Control the volume through the WiiM Home app, but make sure to disable
Fixed Volume Output. (Recommended Method)
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The LINE Out interface on the WiiM Ultra is typically used to connect to the external audio
equipment, e.g., powered speakers, amplifiers, or AV receivers to output high-quality
analog audio playback.
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The Optical Out interface on the WiiM Ultra is typically used to connect to the external
device, e.g., soundbars, DACs, or AV receivers, to output digital audio playback.
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The COAX Out interface on the WiiM Ultra is typically used to connect to the external
device, e.g., DACs, AV receivers, or amplifiers supporting coaxial input.
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The USB Out port on the WiiM Ultra is typically used to connect to the external device,
e.g., DACs or amplifiers that support USB audio input.
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The Sub Out interface connects to a powered subwoofer for enhanced bass.
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Scenario 1: Analog Line In Audio Source Input (CD Player, Turntable with
a Built-in Preamp, or PC)
The Line In interface on the WiiM Ultra is typically used to connect to a CD Player,
Turntable with a built-in preamp, or PC to receive analog audio input.
Cable Requirement: One of the following two types of cables might be used.
⚫ An RCA-to-RCA cable as below:
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Note: The Optical In interface on the WiiM Ultra only supports PCM and Dolby Digital
5.1 audio formats. Please ensure that the audio source device connected to the WiiM
Ultra is set to output audio in PCM or Dolby Digital 5.1 format. Otherwise, you may not
hear sound.
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The HDMI ARC interface on the WiiM Ultra is typically used to connect to a TV to receive
audio input.
Note: The HDMI ARC interface on the WiiM Ultra only supports PCM and Dolby Digital
5.1 audio formats. Please ensure that the audio source device connected to the WiiM
Ultra is set to output audio in PCM or Dolby Digital 5.1 format. Otherwise, you may not
hear sound.
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The Phono In port on the WiiM Ultra is specifically designed to connect to a turntable
without a built-in preamp.
Cable Requirement:
⚫ Use a turntable RCA cable.
⚫ If the turntable has a ground wire, the provided PHONO ground adapter is needed.
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You can use the 12V Trigger Out port on the WiiM Ultra to automatically power on or off
external audio devices, such as amplifiers or DACs, based on the WiiM Ultra's status.
To achieve this, connect the 12V Trigger Out port on the WiiM Ultra to the 12V Trigger In
port on the external audio device using a compatible cable.
For more information, refer to How to Use the 12V Trigger Out.
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Connect the provided power adapter to the Power Input port and then plug it into a power
outlet. It supports a voltage range of 100~240V, 50/60 Hz, with a current up to 0.5A. This
ensures your device operates safely and efficiently.
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⚫ For an iOS or Android device, scan the following QR code to download the app:
⚫ The beta version is also available for Windows and Mac OS. Download it here.
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You need to set up the WiiM Ultra via Wi-Fi or Ethernet using the WiiM Home app. If you
choose to connect via Wi-Fi, make sure you have your network password ready. This will
ensure a smooth and efficient setup process.
1. When the Set Up prompt appears on the WiiM Ultra’s screen, open the WiiM
Home app on your smartphone or tablet.
2. When the Set Up pop-up appears in the app, tap it to start the setup.
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You will see the following prompt on the WiiM Ultra’s screen.
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b) Connect the WiiM Ultra to the same Wi-Fi network as the WiiM Home app.
When the WiiM Ultra is successfully connected to the Wi-Fi network, you
will see the following prompt on the WiiM Ultra’s screen.
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For detailed instructions, refer to How to Set Up Your WiiM Voice Remote.
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Once the WiiM Ultra is set up, configure it in the WiiM Home app, including settings for
audio input, audio output, subwoofer, room correction, and EQ adjustments.
For detailed instructions, see WiiM Ultra Configuration.
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Now, play music from your favorite audio sources, such as a TV, amplified turntable, CD
player, or MP3 player. Alternatively, immerse yourself in your favorite music and radio
stations through seamless Wi-Fi or Bluetooth streaming.
Connect multiple WiiM devices to enjoy synchronized music throughout your home.
Expand your listening experience by grouping with Alexa-enabled or Google Cast-enabled
devices, including Amazon Echo and Google Home, for a seamless multi-room audio setup.
For more information, see Multi-room and Stereo Pairing.
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3. Tap the icon at the bottom and select the output interface.
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If you connect a subwoofer to the WiiM Ultra, navigate to Device Settings > Subwoofer
in the WiiM Home app to enable and adjust the subwoofer settings. This will ensure the
subwoofer operates seamlessly with your audio system for optimal sound quality.
For detailed instructions, refer to Tutorial: Tuning Subwoofer Settings on WiiM Devices for
Optimal Sound Quality.
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Room Correction
You can use the Room Correction feature in the WiiM Home app to enhance audio quality
by adapting to your room's unique acoustic properties. This feature minimizes unwanted
audio issues such as echoes, reflections, and standing waves, delivering a more balanced
and accurate listening experience.
For detailed instructions, see Room Correction Guide.
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Equalizer (EQ)
You can enhance your audio experience with the Per-Source EQ feature in the WiiM Home
app.
Choose from 24 preset EQ settings for quick adjustments, utilize the 10-band Graphic EQ
(GEQ) for intuitive control, or fine-tune your sound with the 10-band Parametric EQ (PEQ)
for precise and detailed customization.
For detailed instructions, see EQ Guide.
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You can use the WiiM Ultra as a Bluetooth source device, enabling seamless pairing with
your Bluetooth speaker, headphone, or earphone.
Follow these steps to complete the Bluetooth pairing procedure for audio output:
1. Open the WiiM Home app on your iOS or Android device.
2. Select the Devices tab.
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You can also complete this procedure by selecting the Bluetooth output from the Now
Playing page. For details, see Select Audio Output Interface.
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With Bluetooth, you can stream tunes from various devices like smartphones, tablets, TVs,
and laptops. To start streaming, first pair your device with the WiiM Ultra.
You can select any of the following options to pair your device with the WiiM Ultra:
Press and hold the Volume Knob on the WiiM Ultra for 3 seconds or more to
initiate pairing mode.
Press and hold the Play button on the WiiM Voice Remote for 3 seconds or more
to initiate pairing mode.
Tap Input and select Bluetooth on the WiiM Ultra’s screen to initiate pairing
mode.
If the WiiM Ultra is connected to your network, you can initiate Bluetooth pairing
mode in the WiiM Home app by selecting Bluetooth as your source input in the
Browse tab.
In this case, if there’s no device connected to the WiiM Ultra, the app will initiate
pairing mode for WiiM Ultra automatically.
Note: The Bluetooth feature is compatible with A2DP and AVRCP profiles, and supports
both SBC and AAC codecs.
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9. Voice Control
Navigate and control the WiiM Ultra with voice commands to search, play, stop, or skip
music and more.
The WiiM Ultra supports the following voice control services:
⚫ Amazon Alexa
Refer to How to Use Amazon Alexa with Your WiiM Device for instructions.
⚫ Google Voice Assistant
Refer to How to Control WiiM Device via Google Assistant for instructions.
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Spotify Connect
Spotify Connect allows you to stream Spotify to your WiiM Ultra over Wi-Fi or Ethernet,
eliminating the need for Bluetooth pairing. It works with smartphones, tablets, or PCs as
remote controls and supports both free and premium accounts. For more information, visit
Spotify Connect.
Using Spotify Connect ensures the best audio quality and streaming experience on your
WiiM Ultra.
License Information
The Spotify software is subject to third-party licenses, which can be found here.
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TIDAL Connect
TIDAL is a global music streaming platform that brings fans closer to artists through unique
experiences and the highest sound quality. Stream your favorite music seamlessly from
the TIDAL app directly to your devices, up to 192 kHz, 24-bit.
TIDAL Connect allows you to stream music from the TIDAL app to compatible devices,
similar to Apple AirPlay and Spotify Connect. Use your smartphone or computer to control
playback on your WiiM device.
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Alexa Cast lets you play and control music on any Alexa device from the Amazon Music
app on iOS or Android. You can discover and target any Alexa device from your app,
regardless of the Wi-Fi network, allowing you to play music on any chosen device. Your
app functions as a remote control, enabling you to follow along, skip tracks, and more.
Control Options
⚫ Voice Control: Use voice commands to control music on the device.
⚫ App Control: Switch between voice and app control for convenience.
⚫ Stop Casting: To stop casting and resume playing on your phone, open the
device list and tap the disconnect button.
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Google Cast audio allows you to instantly stream your favorite music, radio, or podcasts
from Google Cast-enabled apps on your mobile device to your speakers over Wi-Fi or
Ethernet.
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DLNA
DLNA (Digital Living Network Alliance) sets standards for home networking devices to
communicate and share media files seamlessly. The WiiM Ultra is a DLNA-compatible
digital media renderer (DMR). When a USB drive is plugged to the WiiM Ultra, it also
functions as a Digital Media Server (DMS), allowing any DLNA-enabled client to access
the music stored on the drive.
How It Works
When connected to the same network as your other DLNA devices or apps, the WiiM Ultra
automatically appears in the menus of these networked components. Your computer and
other media devices will discover and recognize the WiiM Ultra without any additional setup.
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With our proprietary multi-room technology, the WiiM Ultra supports all types of audio
inputs—Wi-Fi/Ethernet, Bluetooth, analog Line In, Phono In, digital Optical In, and HDMI
ARC—as sources for your multi-room system.
b) Tap the Group icon in the upper right corner of the device box.
c) Choose other desired WiiM devices to include in the multi-room audio group.
Now, the music from the connected device will play across your multi-room music group.
You can follow the same procedure to set up a WiiM multi-room system with any other
source input supported by your source device.
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3. Select a WiiM device and tap the Group icon in the upper right corner.
4. Select the other WiiM device, then tap Done.
5. Tap the icon and set the two WiiM devices to L and R, respectively.
6. Go to the Browse tab, then select your music to play.
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Note: When used with Amazon Echo or other Amazon devices, the WiiM Ultra functions
as an audio receiver and cannot transmit its physical audio inputs (e.g., Line In or Optical
In) to these Amazon devices over Wi-Fi.
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You can group the WiiM Ultra with other Google Home or Google Cast enabled devices to
play the same music on all devices via the Google Home app.
1. Open the Google Home app.
2. Tap the + icon in the top left corner.
3. Tap Create speaker group to create a speaker group.
4. Select the devices that are in the same network.
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Firmware Updates
When an Ethernet cable is connected, the WiiM Ultra will automatically switch off Wi-Fi to
use the Ethernet network.
To confirm the active connection:
1. Open the WiiM Home app.
2. Go to the Devices tab and tap the Device Settings icon of the WiiM Ultra.
3. Select Network Status to view the current network connection.
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FAQ
If you experience problems with the audio streamer, try these solutions first:
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o Update firmware and software: Ensure that your WiiM Ultra and all devices
involved in the streaming have the latest firmware and software updates
installed.
o Reset the WiiM Ultra: As a last resort, you can try performing a factory reset
on your WiiM Ultra and set it up again.
o Press and hold the volume knob for 10 seconds until you will hear the voice
prompts of “Restore to factory setting” and see the light flashing red and white.
The WiiM Ultra's screen will also display "Restore to factory setting."
o Factory reset clears all source, volume, and network settings for WiiM Ultra
and returns it back to the original factory settings.
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Support
If you are unable to resolve your issue, please follow one of the methods below to reach
out to us for assistance:
⚫ WiiM Home app: Go to More > Feedback or More > FAQ to submit a ticket. You
will receive email response from WiiM Support in the next 24 hours.
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22. This product contains magnetic material. Consult your physician on whether this might
affect your implantable medical device.
23. Do not place or install the bracket or product near any heat sources, such as fireplaces,
radiators, heat registers, or other apparatus (including amplifiers) that produce heat.
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‐Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
‐Consult the dealer or an experienced radio/TV technician for help.
For radio equipment operates in 5150-5850MHz
High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85
GHz bands. These radar stations can cause interference with and/or damage to LE LAN
(Licence-Exempt Local Area Network) devices. No configuration controls are provided for
this wireless equipment allowing any change in the frequency of operations outside the
FCC grant of authorization for US operation according to Part 15.407 of the FCC rules.
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems; for devices with
detachable antenna(s), the maximum antenna gain permitted for devices in the bands
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5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with
the e.i.r.p. limit; for devices with detachable antenna(s), the maximum antenna gain
permitted for devices in the band 5725-5850 MHz shall be such that the equipment still
complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation
as appropriate.
Transmitters in the 5.925-7.125 GHz band are prohibited from operating to control or
communicate with unmanned aircraft systems.
L’équipement est conforme aux limites d’exposition aux rayonnements FCC/IC RSS-102
établies pour un environnement non contrôlé. L’équipement doit être installé et utilisé avec
une distance minimale de 20cm entre le radiateur et votre corps.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme
aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux
appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Les radars de puissance élevée sont attribués comme utilisateurs principaux des
fréquences de 5,25 à 5,35 GHz et Bandes de 5,65 à 5,85 GHz. Ces stations radar peuvent
causer des interférences avec Et/ou dommages aux périphériques LE LAN (réseau Local
exempté de licence). Non non Des contrôles de configuration sont fournis pour cet
équipement sans fil permettant toute Modification de la fréquence des opérations en
dehors du FCC octroi d’autorisation Pour les opérations américaines conformément à la
partie 15.407 des règles de la FCC.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour
une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux; le gain maximal d’antenne
permis pour les dispositifs utilisant les bandes 5250-5350 MHz et 5470-5725 MHz doit se
conformer à la limite de p.i.r.e.; le gain maximal d’antenne permis (pour les dispositifs
utilisant la bande 5725-5850 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour
l’exploitation point à point et non point à point, selon le cas.
Il est interdit d’utiliser les émetteurs de la bande de 5,925 à 7,125 GHz pour contrôler les
systèmes d’aéronef sans pilote ou communiquer avec eux.
CAN ICES-003(B)/NMB-003(B)
IC: 30828-ASR004
FCC ID: 2BABF-ASR004
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WiiM Ultra User Manual Version 1.2.1 1/21/2025
CE Statement:
RF exposure information: The Maximum Permissible Exposure (MPE) level has been
calculated based on a distance of d=20 cm between the device and the human body. To
maintain compliance with RF exposure requirement, use product that maintain a 20cm
distance between the device and the human body.
Do not use the device in the environment at too high or too low temperature,
never expose the device under strong sunshine or too wet environment.
The suitable temperature for the product and accessories is 0℃-40℃.
TELEC Statements
According to radio law, the 5.2/5.3/6GHz band is limited to indoor use.
電波法により 5.2/5.3/6 GHz 帯は屋内使用に限ります.
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