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Job Description - Store Manager

Reliance Retail Ltd. is seeking a Store Manager for their Fashion & Lifestyle division, responsible for sales, profitability, and customer satisfaction across PAN India. The role requires achieving financial targets, managing inventory, ensuring customer engagement, and adhering to operational guidelines. Candidates should have a graduate degree and at least 6 years of relevant experience.

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Rahul Kashyap
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0% found this document useful (0 votes)
18 views2 pages

Job Description - Store Manager

Reliance Retail Ltd. is seeking a Store Manager for their Fashion & Lifestyle division, responsible for sales, profitability, and customer satisfaction across PAN India. The role requires achieving financial targets, managing inventory, ensuring customer engagement, and adhering to operational guidelines. Candidates should have a graduate degree and at least 6 years of relevant experience.

Uploaded by

Rahul Kashyap
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Organisation Reliance Retail Ltd.

Business Fashion & Lifestyle


Role Name Store Manager
Reporting Manager Cluster Manager
Responsible for sales, presentation, profitability, and customer satisfaction
Role Purpose
of categories in the respective store
Salary Band 5-7.5 Lakhs per annum
Location PAN India

BSC perspective Key Responsibilities


 Achievement of Targeted Annual Operating Plan, Gross Margin and
SPSF (sales per square foot).
 Other Source of Income – SOH (stock on hand).
Finance
 Increase margins and minimize expenses.
 Control inventory level and shrinkage.
 Achievement of targeted earnings (EBITDA).
 Stores to look as per guidelines.
 Ensure that sales team meets customer’s need.
Customer  Achieve targeted ATS (avg. transaction size) and Conversion.
 Mystery Shopping Findings and Improvement.
 Focus on customer enrollment and business volume.
 Monitor sales figure/ inventory planning.
 Adhere to Mockshop guidelines for visual merchandising.
Internal Business Process  100% SOP Implementation and Adherence by team.
 Ensure Negative Inventory Control.
 Statutory Compliance.
 Control Attrition.
 Product knowledge, brand differentiation.
 Recognize and develop talent.
 Optimize manpower resource for category.
People/ Learning & Growth
 Functional and behavioral training.
 Mentor sales assistance through training and career planning.
 Update category and store associates on latest development in new
product/brands and presentation/selling technique.

Competencies
 Ability to work under pressure
Functional Competencies  Attention to Detail
 Customer Centricity
 Communication Skills
Generic Competencies
 Commitment to Excellence
Academics and Experience
Qualification Graduate/ PG Diploma in Retail or equivalent degree
Work Experience 6+ years’ experience

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