NetBackup™ Emergency

Engineering Binary Guide

Release 10.0 and 10.x

Document Version 10
NetBackup™ Emergency Engineering Binary Guide
Last updated: 2024-09-27

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 Contents

Chapter 1 NetBackup release content listings ............................... 6

About NetBackup release content listings ............................................ 6

About the NetBackup "known issues" documentation conventions
............................................................................................. 7

Chapter 2 EEBs and other known issues resolved in

NetBackup 10.5 ............................................................. 8
Previous EEBs now resolved in NetBackup 10.5 .................................. 8
Other known issues resolved in NetBackup 10.5 ................................. 22

Chapter 3 EEBs and other known issues resolved in

NetBackup 10.4.0.1 .................................................... 34
Previous EEBs now resolved in NetBackup 10.4.0.1 ............................ 34
Other known issues resolved in NetBackup 10.4.0.1 ............................ 37

Chapter 4 EEBs and other known issues resolved in

NetBackup 10.4 ........................................................... 38
Previous EEBs now resolved in NetBackup 10.4 ................................. 38
Other known issues resolved in NetBackup 10.4 ................................. 51

Chapter 5 EEBs and other known issues resolved in

NetBackup 10.3.0.1 .................................................... 61
Previous EEBs now resolved in NetBackup 10.3.0.1 ............................ 61
Other known issues resolved in NetBackup 10.3.0.1 ............................ 64

Chapter 6 EEBs and other known issues resolved in

NetBackup 10.3 ........................................................... 68
Previous EEBs now resolved in NetBackup 10.3 ................................. 68
Other known issues resolved in NetBackup 10.3 ................................. 81
 Contents 5

Chapter 7 EEBs and other known issues resolved in

NetBackup 10.2.0.1 .................................................... 92
Previous EEBs now resolved in NetBackup 10.2.0.1 ............................ 92
Other known issues resolved in NetBackup 10.2.0.1 ............................ 96

Chapter 8 EEBs and other known issues resolved in

NetBackup 10.2 ........................................................... 99
Previous EEBs now resolved in NetBackup 10.2 ................................. 99
Other known issues resolved in NetBackup 10.2 ............................... 108

Chapter 9 EEBs and other known issues resolved in

NetBackup 10.1.1 ...................................................... 116
Previous EEBs now resolved in NetBackup 10.1.1 ............................. 116
Other known issues resolved in NetBackup 10.1.1 ............................. 125

Chapter 10 EEBs and other known issues resolved in

NetBackup 10.1 .......................................................... 133
Previous EEBs now resolved in NetBackup 10.1 ............................... 133
Other known issues resolved in NetBackup 10.1 ............................... 144

Chapter 11 EEBs and other known issues resolved in

NetBackup 10.0.0.1 .................................................. 153
Previous EEBs now resolved in NetBackup 10.0.0.1 .......................... 153
Other known issues resolved in NetBackup 10.0.0.1 .......................... 157

Chapter 12 EEBs and other known issues resolved in

NetBackup 10.0 .......................................................... 159
Previous EEBs now resolved in NetBackup 10.0 ............................... 159
Other known issues resolved in NetBackup 10.0 ............................... 174

Appendix A About SORT for NetBackup Users ............................. 183

About Veritas Services and Operations Readiness Tools ..................... 183
 Chapter 1
NetBackup release
content listings
This chapter includes the following topics:

■ About NetBackup release content listings

■ About the NetBackup "known issues" documentation conventions

About NetBackup release content listings

Each release of NetBackup incorporates fixes to several known issues that affected
previous versions of NetBackup. Some of these fixes are associated with the
customer-specific issues that have been documented in the form of customer cases.
Several of the customer-related fixes that are incorporated into each release are
also made available as emergency engineering binaries (EEBs).
The NetBackup Emergency Engineering Binary Guide contains the following
information:
■ Tables that list the EEBs that were incorporated into NetBackup releases
■ Release content listings of some of the known issues that were fixed in
NetBackup releases
The NetBackup Emergency Engineering Binary Guide is published for each major
release and minor (single-dot) release. The guide is then periodically updated to
include the EEB and release content listings for subsequent double-dot and triple-dot
releases.
Much of the information that is found in the NetBackup Emergency Engineering
Binary Guide can also be found on the Veritas Services and Operations Readiness
Tools (SORT) website using the NetBackup Hot Fix and EEB Release Auditor
widget.
 NetBackup release content listings 7
About the NetBackup "known issues" documentation conventions

See “About Veritas Services and Operations Readiness Tools” on page 183.

Note: If you do not see information about an EEB or a fixed issue that you expected
to see in the NetBackup Emergency Engineering Binary Guide or in SORT, contact
Veritas Support.

About the NetBackup "known issues"

documentation conventions
The following items describe the conventions used in the NetBackup known issues
listings:
■ Etrack Incident
Notes the Etrack number that targets a release
■ Associated Primary Etrack
An additional Etrack number that exists in the incident hierarchy
■ Associated Service Request Etrack
The Etrack that is associated with the customer support service request
■ Description
Describes a particular issue that has been fixed in a release, as well as additional
notes and workarounds (if available).
Workarounds can be used instead of applying the patch, however, Veritas
recommends the best practice of operating at the latest available NetBackup
release level.
■ **Description or **Etrack number
Describes a critical issue or an issue that can lead to a potential data loss that
has been fixed in this release
Please read these issue descriptions carefully. In some cases, a Tech Alert link
is provided.
 Chapter 2
EEBs and other known
issues resolved in
NetBackup 10.5
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.5

■ Other known issues resolved in NetBackup 10.5

Previous EEBs now resolved in NetBackup 10.5

The following table contains a listing of known issues with NetBackup that were
identified, fixed, and made available to customers in the form of an emergency
engineering binary (EEB). NetBackup 10.5 resolves the issues that were fixed with
each of these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 2-1 Previous EEBs now resolved in NetBackup 10.5

Etrack Number EEB Description

4047040, version 30 The EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1

4055084, version 15 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.1.0.1.

4067646, version 5 This is an EEB Package for Security updates.

4069637, version 12 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.0.
 EEBs and other known issues resolved in NetBackup 10.5 9
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4070421, version 15 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0 (DD 16.0).

4073293, version 11 Updates Log4j JARs to 2.17.1, Spring JARs to 5.3.27, Jackson databind JARs to 2.13.2.2 ,
HttpClient JARs to 4.5.13, Commons Text to 1.10.0, Shiro to 1.11.0.

4078046, version 5 Spring, Jackson databind and httpclient update.

4078688, version 20, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1
19, 18

4079016, version 16, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.0.0.1.
15

4084835 Example ET for EEB creation demo

4090055 Unable to automatically find the active node from the list of nodes added in load balancing

4090334, version 11, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.1.
10

4098023 Oracle RMAN backup fails (status 23 or 61) and then continues.

4102406, version 25, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.1.1.
24, 23, 22, 21, 20, 19,
18, 17

4108529 The Japanese message does not appear after the expiration operation on the backup image
of the WORM storage unit.

4109189, version 2 Changing the volume pool of an assigned tape media causes nbsl to stop and the NetBackup
Administration Console to hang.

4110767 This EEB provides porting of NetBackup Sheltered Harbor solution from 10.2 to 10.1. This
solution adds the ability to NetBackup client to comply with Sheltered Harbors prescribed
Data Vaulting Solution Requirements.

4111423 This EEB is provides porting of NetBackup Sheltered Harbor solution from 10.2 to 10.1.1.
This solution adds the ability to NetBackup client to comply with Sheltered Harbors prescribed
Data Vaulting Solution Requirements.

4112083 Attempts to change drive name via NetBackup console or command line fail with error.

4112734 Restore from Vcenter plugin to alternate VC is not working.

4114001, version 5, 4 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.2
 EEBs and other known issues resolved in NetBackup 10.5 10
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4114925, version 8, 7 An issue occurred while adding Cloud Object Store account with HTTP proxy for NetBackup
10.2.

4115119 If duplicate entries exist in refdb, the refdb fails to fix it.

4115990, version 12, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.1.1.
11, 10

4118175 Retention levels in backup report are not reported correctly due to zero byte backups shifting
the data.

4118837, version 4 Provides upgrades to Spring Framework version 5.3.34, Spring Security Web version 5.7.8,
Apache Commons Text 1.10, Commons-Fileupload version 1.5 and SnakeYAML usages
from ServiceLocatorImpl Single SignOn (SAML), Apache Shiro version 1.12.0.

4121328, version 1 NDMP Accelerator backups - fail with status code 114, fail on full Accel. synthetic backup,
several volumes fails with error code 99, or backup of files greater than 2GB cause
APP_CRASH on Windows.

4121982 Addresses issues with Oracle restore.

4122719, version 18, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.2.0.1
17, 16, 15, 14, 13, 12,
11

4122961 Addresses issues with Oracle restore.

4123455 bpdbm reports inconsistencies for copy mismatches.

4124797, version 7, 6, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.0.1.
5

4125986 Getting errors (failed to import config file, Insert for BMR configuration information failed,
Failed sending the discovery, BMR information discovery failed).

4126159 Editing a drive in the Media and Device Mgmt / Devices / Drives pane may fail.

4128760, version 1 NetBackup 10.2.0.1 EEBs for [DBPAAS] [AWS] [REDSHIFT] Changes to enable protection
of AWS REDSHIFT databases. Indexing from Backup job failure on EKS scale setup. IAM
token refreshed where ever required.

4131061, version 3 This is an EEB Package for Security updates.

4132331 Azure NSM discoveries are failing "Waiting for either azure-vm-name to be present in vmmap
or vmmap population to complete."

4133270 NetBackup 10.1 Universal share backup fails with error 213, storage units are not available.
 EEBs and other known issues resolved in NetBackup 10.5 11
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4133937 Malware Scan jobs only use one scan-host from scan-hosts pool.

4134429, version 1 RDS proxy issue - large_objects - and backups that hang.

4136219 When creating a protection plan for Kubernetes workload the replication retention is set to
the snapshot value rather than the backup value.

4136230 Anomaly detection is not triggering Malware Scans

4136538, version 5, 4, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.3.
3, 2

4136568 Post primary reboot, WebUI doesn't launch, shows "page not available".

4136611 Malware scan fails.

4136955 Snapshot Manager-created source volume snapshots are not deleted from the NAS when
the NetBackup images expire.

4137574 JAVA GUI shows error 'Precheck schedule type cannot exist for an EEB package.'

4137905 In VMware-NAS, if explicit deport is executed on the snapshot then the proceeding bpfis
delete fails leaving the snapshot as orphan.

4138696 Replication job failures post upgrade for vmware policy type(using NBSM).

4138875 Getting errors (failed to import config file, Insert for BMR configuration information failed,
Failed sending the discovery, BMR information discovery failed).

4139303, version 1 Unable to configure SSO/SAML Authentication with VMWare Identity Manager.

4139499 Accelerator not working for BFS jobs - incurs more data transfer and API cost

4139795 Mapped backup image of a specific Nutanix Windows VM does not capture all of the files
from multiple folders.

4140382 After CatMan Migration of NetBackup Primary Server webui is not updating the date for last
successful backup of Nutanix AHV workload.

4140490 The backup from snapshot image is missing file level information in the catalog for Linux
VMs hosted on Azure.

4140833 NetBackup 10.2.0.1 Windows client backups fail with status 11 due to bpbkar failure.

4140861, version 5, 4 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.3.

4140863, version 6, 5, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.3.0.1.
4
 EEBs and other known issues resolved in NetBackup 10.5 12
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4140974 EMM database cleanup on decommission NetBackup server and NetBackup Server DR
server shows "(AIR)- deletion entries error".

4141086 Error on Backup status 4315 (Cannot replicate the on-premise snapshot.)

4141865 All the SQL backups are running slow to FlexScale appliance.

4141983 Media server processes (NetBackup Tape Manager and others) not able to connect to the
Primary server processes.

4142012 This EEB is not intended for a customer, it's internal.

4142147, version 1 This is an EEB Package for NSM 10.3

4142841 Cloud discovery failing when the number of assets is huge (active assets count greater than
~5-6 lakhs).

4143155 VMWare and RHV discoveries from WEBUI are not working post CatMan Migration.

4143309 Marsh Azure NSM discoveries are failing with "Input parameter is NULL" error.

4143775 Address issue with Oracle restore which appears due to permission bits are not picked-up
from environment variable.

4144102 Imports not starting automatically on target primary server requires starting them manually.

4144776 Job details for Oracle archive file restore shows bptm timeout message.

4145108 Improve SQL backup performance in NetBackup Flex Scale.

4145384 10.2 - NSM 'Setting disk size as snapshot size for smart metering. Server encountered an
internal error'.

4145524 Flex Vulnerablity Assessment Scan

4145537 MongoDB isn't using V_ functions - potential buffer overflow.

4145974, version 9, 8, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.3.0.1.
7, 6, 5, 4, 3

4146047 Backup image expired immediately when the backup time is longer than the TTK time.

4146084 NetBackup 10.1 Universal share backup fails with error 213, storage units are not available.

4146412 Security Vulnerability Fix

4146938 VMware agentless restore jobs finish with error 2820. Partial success when trying to restore
individual files from VM backup when certain extended attributes exist on the original file.
 EEBs and other known issues resolved in NetBackup 10.5 13
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4148166 Post the primary reboot, WebUI doesn't launch,shows 'page not available'

4149381, version 1 Failed to log in to WEBUI using AD user in Flex 4.0.

4149383 Isilon NDMP backup with Accelerator is missing data.

4149554 The EEB includes fixes for MSDP issue on netbackup 10.3.0.1

4149570 NSM BFS Accelerator is not accelerated half of the time.

4149607 Upgrade JRE version to 8u401.

4149616 The recovery point of some MSSQL databases cannot be displayed in WEBUI after backup
jobs completed.

4149700 Expired images (sept 2022) still in catalog and other bpdbm consistency issue.

4150363 Flex Vulnerablity Assessment Scan.

4150533, version 5, 1 MSDP preferred bundle for container only files: NB 10.3.0.1

4150590 Too many login events from NetBackup backup service accounts leading to performance
issues on Vcenter server.

4150662 All SQL backups are running slow to FlexScale appliance.

4150697, version 1 Intermittent authentication failure while using SAML SSO with IDP for cross-geo primary
servers.

4151654 Upgrade nbcertcmdtool to use curl 8.4.0.

4151772 Not able to list the protection plans while adding protection plan for cloud virtual machine.

4151995 JAVA GUI shows error 'Precheck schedule type cannot exist for an EEB package.'

4152162, version 1 Auto renewal of Apache Tomcat certificate doesn't work on Windows VCS.

4152252 Unable to automatically find the active node from the list of nodes added in load balancing.

4152262 SAP HANA multi-stream recovery happens without changing the max_recovery_channels.

4152294 Editing a drive in the Media and Device Mgmt / Devices / Drives pane may fail.

4152352 In IRE environment, when multiple dns server ips are configured, the system may frequently
refresh the iptables/firewall rules. If the system is busy, packet drop has chance to happen.

4152937, version 1 This is a bundle of PVM fixes, VM display issue in webui and failure of VMware restores
through specific Vcenter on clustered environment.
 EEBs and other known issues resolved in NetBackup 10.5 14
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4153201 All SQL backups are running slow to FlexScale appliance.

4153202 All SQL backups are running slow to FlexScale appliance.

4153496 The scheduler finds that no backups are due or the virtual target hosts do not need to be
upgraded, status 200.

4153517 NetBackup NDMP accelerated backups for Fujitsu ETERNUS do not work.

4153554 Exchange 2019 DAG GRT backups complete with Status 1.

4153561 Backup image expired immediately when the backup time is longer than the TTK time.

4153585 DNAS SMB shares fail with 'object is not iterable' error.

4153678 Attempts to change drive name via NetBackup console may fail with error.

4153832 Attempts to change drive name via NetBackup console may fail with error.

4154020 Attempts to change drive name via NetBackup remote administration console may fail with
error.

4154066 Exchange GRT backups hung. The logs copy process goes into a loop.

4154231 GRT backup of Exchange 2019 on windows server 2022 hangs infinitely.

4154343 Unable to expire images from two disk pools.

4154411, version 2, 1 Malware Scan Host: Need alternate dump directory for scan logs other than /etc/tmp.

4154429 Audit Messages context ID: VRTS-IDEA-105204.

4154554 Duplication from MSDP to MSDP-C is failing with error message "OpenStorage WORM lock
error (88)".

4154661 NetBackup COSP fails with "COS_BufferInfo::InitSharedMem: Failed to create a unique

shared memory segment"

4154693 Failed to log in to WEBUI using AD user after upgrading to 10.3.0.1.

4155035 NetBackup 10.1 Universal share backup fails with error 213, storage units are not available.

4155036 NetBackup 10.1 Universal share backup fails with error 213, storage units are not available.

4155086 Unable to add a Kubernetes cluster name with multiple consecutive hyphens (-) in its name.

4155210 Unable to automatically find the active node from the list of nodes added in load balancing.

4155345 Fix for the universal share quota issue.

 EEBs and other known issues resolved in NetBackup 10.5 15
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4155492, version 1 This is an EEB Package for Security updates.

4155555 Long erase of tape is successful but shows a status 50 on the Activity Monitor.

4155592 Private Individual EEB bundle for 10.1.1 which has the fix for VPFS stop failure due to DNS
issue. Based on the existing preferred EEB bundle which contains fixes for MSDP issues on
NetBackup 10.1.1.

4155641 PostgreSQL Backup parent job Using WEB UI Fails with status 13.

4155738 Upgrade MSDP SQLite to 3.44.2

4155794 Example issue for EEB creation demo

4155805 NetBackup Job Manager (nbjm) stops due to connectivity problem with NetBackup client's
Client Daemon (bpcd).

4155858 Connection times out while registering Primary Server with Alta View.

4156265 Few VM backups snapshot operation is failing with status 130 (bpfis command faulting)

4156328 Catalog Recovery fails after installing primary server in Disaster Recovery mode.

4156343 Discovery fails if assets are already discovered.

4156433 After upgrade to Access 8.2 jobs start but do not progress.

4156509 [PVM-3319] Upgrade nginx to 1.24.0

4156539 Failed to Match TimeZone during Microsoft SQL Server restore.

4156581 Exchange database restore to RDB fails to restore the database file (.edb).

4156589 VMware backup of restored VM with XFS filesystem fails with status 50.

4156608 After upgrade to 10.3.0.1 Teradata policy is not available.

4156992 Unable to configure SRT for solaris 11.4 server. Enabled the call to 'set-publisher' for 'solaris'.

4157027 ICA image cannot reconstruct .f file when bpverify the msdp cloud image.

4157083 Synthetic Backups Fail with Status 79 when trying to process older image that is archived.

4157185 NetBackup Flex Scale OneUI API update.

4157243 Isilon NDMP backup with Accelerator is missing data.

4157370 Update supermin to fix issues.

 EEBs and other known issues resolved in NetBackup 10.5 16
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4157376 Update VRTSpddei to fix NetBackup Storage Deduplication issues.

4157390 Added fix for getting UUID for NBFS with same hostID for primary, storage and media server.

4157529 Backup cloud object storage succeeds with warning it skipped all files.

4157630 Upgrades Apache Tomcat Version to 9.0.87 for NetBackup 10.1.1

4157683 The consistency check reports incorrect copy numbers.

4157787 User cannot be added to RBAC if the username contains the word 'and'

4157809 Upgrades for Apache Tomcat version 9.0.87 for NetBackup 10.2.0.1

4157838 Upgrades for Apache Tomcat Version to 9.0.87 for NetBackup 10.0.0.1

4157847 Exchange 2019 DAG GRT backups completing with Status 1, and VMware Instant Recovery
fails on source domain after backup image is replicated using AIR.

4157904 NetBackup Outage caused by failed restore jobs in Activity Monitor.

4157991 Job details for Oracle archive file restore shows bptm timeout message.

4158014, version 1 Perpetual and Subscription licenses cannot be used simultaneously with the version 10.3.0.1.

4158024 Upgrades Apache Tomcat Version to 9.0.87 for NetBackup 10.3.0.1

4158035 Sybase Database core dump performance issues.

4158038 Unable to see Qatar region in dropdown list.

4158078 Job details for Oracle archive file restore shows bptm timeout message.

4158136 Spoold shutdown due to write error.

4158252 Unable to automatically find the active node from the list of nodes added in load balancing.

4158339 Add call to check sanitize command line.

4158371 VMWare Snapshot backups are failing with system error occurred (130)

4158407 Upgrades for Apache Tomcat version 9.0.87 for NetBackup 8.3.0.2

4158429 Failed to set WORM immutable and indelible lock for image.

4158447 BOC production site, many Malware scan jobs hang, potential memory leak issue in vpfsd.

4158454 Job details for Oracle archive file restore shows bptm timeout message.
 EEBs and other known issues resolved in NetBackup 10.5 17
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4158554 Support NetBackup Server Migrator for PostgreSQL to PostgreSQL migration.

4158555 SSupport NetBackup Server Migrator for PostgreSQL to PostgreSQL migration.

4158556 Support NetBackup Server Migrator for PostgreSQL to PostgreSQL migration.

4158585 NetBackup 10.3.0.1 Cassandra credential related fixes.

4158630 This EEB adds support for AIR on DBPaaS workloads.

4158632 This EEB adds support for AIR on DBPaaS workloads.

4158637 Media server processes (NetBackup Tape Manager and others) not able to connect to the
Primary server processes.

4158669 Upgrades for Apache Tomcat Version to 9.0.87 for NetBackup 9.1.0.1

4158758 Oracle policy in NetBackup 10.3.0.1 which has multiple clients. Attempts to run manually via
WebUI lists name of only one client at the top to be run manually. Same issue does not show
in Java GUI.

4158947 GRT processing failing with status code 1.

4158975 MSDP - UShares - SQL - Intermittent errors - BackupIoRequest::ReportIoError: read failure

on backup device.

4159008, version 5, 4, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.4.
3, 2, 1

4159015, version 1 10.4 (DD 20.4) MSDP Preferred EEB Bundle for Containers.

4159093 Notification emails configured through the web UI can not be set if the email address contains
a plus character.

4159218 Added fix for getting UUID of media server from media server API instead of host config to
avoid conflict in case of ECA.

4159279 Unable to start SPAD on CloudScale pods. Possible corruption in CatalogShadow directory.

4159426 'MSDP-C disk pool volume is down after upgrade'.

4159435, version 1 Web service is unresponsive.

4159531, version 1 The web service is unresponsive after upgrade to 10.1.1.

4159536 Snapshot Manager 10.3: EC2 (AWS-S3) backup from snapshot jobs are failing with status
code 11.
 EEBs and other known issues resolved in NetBackup 10.5 18
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4159656 Upgrade JRE version to 8u411.

4159658 Upgrade JRE version to 8u411.

4159764 VMware backups receives Status 130 error.

4159835 NSM NetApp image cleanup jobs fail with "Error bppficorr(pid=nnnnnn) Cannot delete the
snapshot(s), Error Code[4220]."

4160140 Universal share backup failing with status 40, vpfs logs show 'size should not be 0, but its
size is 0'.

4160182 Mutiple NSM fixes on top of 10.3.0.1

4160229 If the GCP project is not part of any organization then the GCP plugin discovery will fail on
NBSM.

4160362 Exchange 2019 DAG GRT backups completing with Status 1, and VMIR fails on source
domain after backup image is replicated to another domain using Targeted AIR due to nbfsd
selecting the incorrect mount.

4160494 Unable to remove the VRTSpddea package on AIX due to an explicit dependency in
VRTSnbcfg. The AIX package manager does not provide a mechanism to ignore
dependencies. This EEB removes this dependency.

4160698 Metadata collection after SQL takes longer than expected.

4160803 Cannot restore Multiple WebApps in single restore job.

4160822 Cluster configured with short name is failing to configure ECA due to FQDN requirement.

4160852 This EEB is based on NB 10.3.0.1 MSDP bundle EEB v7 plus the fixing for UShare backup
hang issue.

4160903 Not able to send alert/notification emails when email contains a plus character after configuring
in the web UI.

4160976 This EEB provides PATCH API support in NBWSS for 9.1 NetBackup primaries

4160980 This EEB provides Patch API support in NBWSS to 10.0.0.1 NetBack Primaries

4161029 AD GRT backups complete partially with 'ERR - Error encountered while attempting to get
additional files for System State:\'

4161052 Image clean up can fail with status 88.

4161167 Unable to reconnect to MSDP Storage after upgrade to NetBackup 10.4.

 EEBs and other known issues resolved in NetBackup 10.5 19
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4161326 NDMP accelerated backup to HPE Storeonce OST Storage server stu fails.

4161525 On NetBackup Flex Scale one of the media containers goes into unhealthy state. Also health
check shows nbrmms service is down.

4161554 Upgrade to openssl 1.0.2zj

4161566 VM RedHat 9 file restore shows wrong create time.

4161745 Not able to modify policies from Java GUI after upgrade to NetBackup 10.4 (error: 25)

4161752 Failed to log in to WEBUI using AD user after upgrading to 10.4.

4161941 Upgrades Spring version to 5.3.32 and Spring Boot version 2.7.18.

4161942 Upgrades VDDK version to 8.0.2.1.

4161950 Upgrades SLIC library to version 3.7.7.

4161962 Upgrade Python to 3.9.19

4162363 Upgrades the Python cryptography module.

4162367 Upgrades the Python expat module.

4162377 Oracle Backups WORM Images are failing with error Code 252.

4162673 Restore job failing when disk encryption set is selected as double encryption.

4162721 NetBackup core security bundle.

4162825, version 1 This is an EEB Package for Security updates.

4162858 Migration from RD to NSM.

4163042, version 1 EEB bundle addresses issue on the web UI where a user cannot be added or removed.

4163069 Customer visiblCustomer has BoKS user management system that restricts use of password
and allows logins using PASSCODE that is gerenarated on hand-held device. PAM login in
NetBackup does not work with it.e problem details...

4163110 postgresql restore via WebUI, fails when user selects 'start recovery' with error - The
'renameEachFileToDifferentLocation' field must be specified.

4163270 BOC production site, some BackupIDs show "Failed to create the instance access mount
(4001)" error for Malware Scan.

4163311 NetBackup AWS backup from snapshot fails when tried from cross account.
 EEBs and other known issues resolved in NetBackup 10.5 20
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4163343 After upgrade to Access 8.2 NetBackup jobs start but do not progress.

4163428 Need for support to restore Azure VMs which has managed disks with SSE using double
encryption.

4163553 Storage units are not detected when some options are specified in the WebUI.

4163726, version 1 Webservice becomes unresponsive upon calling api netbackup/config/hosts.

4163825 If previous log collection didn't exit smoothly, the next log collection in MSDP WORM instance
will fail with error '/usr/bin/tar: Unexpected EOF in archive'.

4163973 When editing a Deployment Policy that has an EEB selected in the Java Console, the Java
Console returns the error 'Precheck schedule type cannot exist for an EEB package.'

4163977 Update NBSU so it does not make system changes when running the NBU_emm_getserver
collector.

4163986 Upgrades for Spring version to 5.3.34 for NetBackup 10.3.0.1

4163993 Unable to configure SSO/SAML Authentication with VMWare Identity Manager.

4164025 All incoming backup jobs goes in queued state when image clean job run.

4164101 NetBackup version 10.4 is not performing regular cleanup of proxy_peers folder on windows
if NetBackup is configured with a non-service user or a local system user, which can cause
the disk space issues where NetBackup is installed.

4164129 Postgres Backups are not listed with the command "nbpgsql -o query".

4164166 Exchange GRT browse hangs due to items with Japanese names.

4164324 Web UI is only showing 10 accountsID when configuring snapshot replication in a protection
plan.

4164426 After parallel duplication to MSPD-C WORM only the first copy created gets set as WORM
locked.

4164547 NDMP accelerated backup to HPE Store once OST Storage server stu fails.

4164646 The synthetic backup fails after upgrade to 10.3.0.1.

4164805 MSDP catalog recovery with drcontrol fails in Windows 2019.

4164878 Log process during Exchange GRT processing goes into loop after implementing
JetLogLocation registry key.

4164975 SSL proxy support for Azure VM based deployment.

 EEBs and other known issues resolved in NetBackup 10.5 21
Previous EEBs now resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4165504 Not able to modify policies from Java GUI after upgrade to NetBackup 10.4 (error: 25)

4165614 Update NBSU so it does not make system changes when running the NBU_emm_getserver
collector.

4165665 Unable to create new sub-bucket using msdpcldutil for RVLT bucket, results in access denied
message.

4165689, version 1 Customer EEBs required for 10.4.0.1

4165697 Retention levels in backup report not reported correctly due to zero byte backups shifting the
data.

4165700 Fix for disabling windows AD SSO login feature.

4165746, version 1 Allows location to which nbmalwareutil is copied to be different than /tmp

4165758 External KMS operations fail with invalid command parameter error after upgrade to 10.3.0.1

4166149 Python Upgrade to 3.9.19

4166163 WebUI is only showing 10 accountsID when configuring snapshot replication in a protection
plan.

4166607 Image clean up can fail with status 88.

4166608 Image clean up can fail with status 88.

4166637 Porting request / BMR backup job for multiple clients finish with status 1.

4166782 NetBackup workload BMR issues when upgrading to NB 10.4.0.1.

4166838, version 1 This EEB is a 10.1.1 bundle.

4167023 Webui DNAS policy configuration fails to add Qumulo.

4167150 Throttle Bandwidth does not work for Windows Client (MS-Windows policy).

4167527 Fixes display of file/folders containing special characters when browsing through 'Backup,
Archive and Restore' in Administration Console.

4167545 Failed to log in to WEBUI using AD user after upgrade to 10.4.0.1.

4168184 Support NetBackup Server Migrator for PostgreSQL to PostgreSQL migration.

4168185 Support NetBackup Server Migrator for PostgreSQL to PostgreSQL migration.

4168312 SQL backup runs fast, but metadata collection takes a long time.
 EEBs and other known issues resolved in NetBackup 10.5 22
Other known issues resolved in NetBackup 10.5

Table 2-1 Previous EEBs now resolved in NetBackup 10.5 (continued)

Etrack Number EEB Description

4168333, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.4.

4168335, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.4.0.1.

4168694 Issues with multiple servers during/post 10.4.0.1 upgrade.

4169154 Sporadic 10-min delay in allocating resources, all types.

4169968, version 1 Alta View - Primary Server Registration is failing when proxy is in use.

4171756 Upgrade the Python module Werkzeug to 3.0.3

4172410 Unable to see the GRT level tree structure for the files inside the sub folders in the parent
folder.

4172693 Cannot verify that the requested user is the same the user that performed archive operation.

4172695 [NB CLIENT]: libyaml vulnerabilities in multiple areas.

4172697 Upgrade sqlite-jdbc jar version from 3.42.0.0 to 3.46.0.0

4172710 Upgrade kerberos to version 1.21.3

4173304 Upgrade Certifictae to 2024.7.4

4173779 Restore Issue for UTF8 named folder and files.

4174707, version 1 Not able to login to NetBackup WEB UI using AD credentials even after adding group in
RBAC.

4175374 Owner appears as "nfsnobody" for files in Universal share.

4175521 Unexpected behavior in Oracle policy.

4175685 Multiple network Backup Host adding the wrong NIC to Qumulo Export rule.

4175852 VM RedHat 9 file restore shows wrong modified time in BAR interface.

4177624 Email alert for child stream failed upon backup completion.

4177797 Restore from vCenter plugin to alternate VC is not working.

Other known issues resolved in NetBackup 10.5

Etrack Incident: 4119684
■ Associated Primary Etrack: 4119040
 EEBs and other known issues resolved in NetBackup 10.5 23
Other known issues resolved in NetBackup 10.5

■ Associated Service Request Etrack(s): 4119039

■ Description:
Non-accelerator VM incremental backup still remains after a full backup expired.
Etrack Incident: 4133928
■ Associated Primary Etrack: 4123400
■ Associated Service Request Etrack(s): 4123399
■ Description:
PaaS SQL databases cannot validate the credentials for each database.
Etrack Incident: 4134688
■ Associated Primary Etrack: 4133589
■ Associated Service Request Etrack(s): 4133588
■ Description:
The cp_datamover.sh does not currently create a data mover container.
Etrack Incident: 4134902
■ Associated Primary Etrack: 4134664
■ Associated Service Request Etrack(s): 4134663
■ Description:
Multiple snapshot ID's of different origin are listed in the job overview section of
a DNAS backup from Snapshot job.
Etrack Incident: 4138757
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Cloud info is missing from the NetBackup Support Utility report.
Etrack Incident: 4141460
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup Flex Scale with ECA configuration prevents periodic hostDB metadata
updates and fails with error 233.
Etrack Incident: 4142462
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.5 24
Other known issues resolved in NetBackup 10.5

■ Associated Service Request Etrack(s): N/A

■ Description:
The nbkmscmd -validatekmsconfig command returns an exit code 0 even
when validation fails.
Etrack Incident: 4142471
■ Associated Primary Etrack: 4142472
■ Associated Service Request Etrack(s): 4153485
■ Description:
The nbkmscmd command is unresponsive when the eKMS server is unavailable.
Etrack Incident: 4144047
■ Associated Primary Etrack: 4143625
■ Associated Service Request Etrack(s): 4143624
■ Description:
Rest API: PATCH /config/policies/policyName does not work for modifying
policy attributes.
Etrack Incident: 4150055
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
SPWS API does not support uploading files larger than 100M.
Etrack Incident: 4150122
■ Associated Primary Etrack: 4149723
■ Associated Service Request Etrack(s): 4149722
■ Description:
The installer exits from the upgrade path if the Q does not exist for cleanup.
Etrack Incident: 4150177
■ Associated Primary Etrack: 4145518
■ Associated Service Request Etrack(s): 4145517
■ Description:
On Flex Appliance, NetBackup 10.2.0.1 instance shows as unhealthy when
the auth-rpcgss-module service is in a failed state.
Etrack Incident: 4150199
 EEBs and other known issues resolved in NetBackup 10.5 25
Other known issues resolved in NetBackup 10.5

■ Associated Primary Etrack: 4149723

■ Associated Service Request Etrack(s): 4149722
■ Description:
Agent stops if the configuration file has multiple sections for items like datamover
and logging in flexsnap.conf.
Etrack Incident: 4150521
■ Associated Primary Etrack: 4140977
■ Associated Service Request Etrack(s): 4140976
■ Description:
During installation, nbcheck shows not ok missing_binaries_noncritical:
binaries [libncurses.so.5].

Etrack Incident: 4151039

■ Associated Primary Etrack: 4150293
■ Associated Service Request Etrack(s): 4150292
■ Description:
NetBackup Snapshot Manager deployment fails via Azure Marketplace if public
access to KeyVault is restricted.
Etrack Incident: 4151493
■ Associated Primary Etrack: 4142005
■ Associated Service Request Etrack(s): 4142004
■ Description:
Using Swagger, API call for /catalog/duplicate-images does not work.
Etrack Incident: 4151646
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
MSSQL is not hidden when cacontrol updatebytype command is run.
Etrack Incident: 4152793
■ Associated Primary Etrack: 4152513
■ Associated Service Request Etrack(s): 4152512
■ Description:
Flexsnap configure does not enter all parameters in to logs and provides no
status messages.
 EEBs and other known issues resolved in NetBackup 10.5 26
Other known issues resolved in NetBackup 10.5

Etrack Incident: 4152794

■ Associated Primary Etrack: 4152513
■ Associated Service Request Etrack(s): 4152512
■ Description:
Cloud Snapshot workload exit errors are not logged.
Etrack Incident: 4153129
■ Associated Primary Etrack: 4149786
■ Associated Service Request Etrack(s): 4149785
■ Description:
NetBackup Snapshot Manager jobs log too many Rate exceeded messages.
Etrack Incident: 4153277
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
vnet_usock_server_protocol fails to read from the named pipe because it is
being used by another process. bpduplicate and bpimport fail to get resources
from the Enterprise Media Manager.
Etrack Incident: 4153483
■ Associated Primary Etrack: 4142472
■ Associated Service Request Etrack(s): 4153485
■ Description:
Administrator is not able to manually disable eKMS server to prevent
unresponsiveness of the nbkmscmd if that server is down or unavailable.
Etrack Incident: 4153827
■ Associated Primary Etrack: 4142809
■ Associated Service Request Etrack(s): 4142808
■ Description:
Existence of emm.conf tuning prevents postgres migration during upgrade -
nbemm does not start.

Etrack Incident: 4154369

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 10.5 27
Other known issues resolved in NetBackup 10.5

■ Description:
NetBackup Support Utility is missing the vssadmin list shadows and "log on as"
account for services.
Etrack Incident: 4154568
■ Associated Primary Etrack: 4154569
■ Associated Service Request Etrack(s): 4155429
■ Description:
NetBackup Self Service: After switching to a configure tenant user, checking
for a report in the dropdown does not show the expected list.
Etrack Incident: 4155659
■ Associated Primary Etrack: 4154162
■ Associated Service Request Etrack(s): 4154161
■ Description:
NetBackup Snapshot Manager 10.1.1 - After the upgrade, a manual discovery
fails persistently.
Etrack Incident: 4155811
■ Associated Primary Etrack: 4154155
■ Associated Service Request Etrack(s): 4154154
■ Description:
After upgrade to 10.3.0.1, security scan finds OpenSSL < 1.0.2zd.
Etrack Incident: 4156078
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The auth-rpcgss-module service is running within a container and causing it
to fail.
Etrack Incident: 4156643
■ Associated Primary Etrack: 4155150
■ Associated Service Request Etrack(s): 4155149
■ Description:
New 10.3.0.1 installation of Snapshot Manager results in Failed to load cached
network config.
Etrack Incident: 4157326
 EEBs and other known issues resolved in NetBackup 10.5 28
Other known issues resolved in NetBackup 10.5

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
Flex Appliance and NetBackup Flex Scale: The include.template file is missing
the volmgr/debug/daemon log directory.
Etrack Incident: 4157506
■ Associated Primary Etrack: 4155639
■ Associated Service Request Etrack(s): 4155638
■ Description:
The log_gather file does not collect or contain ECA certificates.
Etrack Incident: 4157942
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Message logged in Import Manager for AIR OST events is misleading.
Etrack Incident: 4158132
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Unsupported functionality to import a specific BID instead of all BIDS on a disk
volume.
Etrack Incident: 4158497
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Upgrade from previous releases creates a baseline PatchCache installer folder
that affects reinstalls.
Etrack Incident: 4158647
■ Associated Primary Etrack: 4156579
■ Associated Service Request Etrack(s): 4156578
■ Description:
NetBackup Snapshot Manager snapshot creation is failing due to a service
control policy requiring tags on snapshots.
 EEBs and other known issues resolved in NetBackup 10.5 29
Other known issues resolved in NetBackup 10.5

Etrack Incident: 4158818

■ Associated Primary Etrack: 4154342
■ Associated Service Request Etrack(s): 4154341
■ Description:
An error appears in Detailed Status of PIT Rollback Restore that completes with
STATUS 0.
Etrack Incident: 4159723
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Anomaly detection configuration finds NULL/empty in some freshly installed IRE
setups.
Etrack Incident: 4159768
■ Associated Primary Etrack: 4159644
■ Associated Service Request Etrack(s): 4159643
■ Description:
Upgrade from pre-10.2 has issues if /usr/openv/db/data is a symlink to another
volume.
Etrack Incident: 4160010
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Instance health monitoring may timeout or go offline intermittently.
Etrack Incident: 4160378
■ Associated Primary Etrack: 4119930
■ Associated Service Request Etrack(s): 4119929
■ Description:
Unable to browse granular Active Directory image in WebUI.
Etrack Incident: 4160497
■ Associated Primary Etrack: 4160470
■ Associated Service Request Etrack(s): 4160469
■ Description:
 EEBs and other known issues resolved in NetBackup 10.5 30
Other known issues resolved in NetBackup 10.5

NetBackup 10.3 and 10.4 instance upgrades change the UID and GID for sssd
and polekitd, resulting in failed SSSD configurations after upgrade.
Etrack Incident: 4161038
■ Associated Primary Etrack: 4152462
■ Associated Service Request Etrack(s): 4152461
■ Description:
Restores of virtual machine disks fail if the VM was migrated to another VMware
cluster.
Etrack Incident: 4161050
■ Associated Primary Etrack: 4160827
■ Associated Service Request Etrack(s): 4160826
■ Description:
MQ Broker fails to start after upgrade from NetBackup Appliance version 5.0.0.1
to 5.3.x.
Etrack Incident: 4161056
■ Associated Primary Etrack: 4160437
■ Associated Service Request Etrack(s): 4160436
■ Description:
NetBackup Snapshot Manager upgrades from the Azure portal are failing.
Etrack Incident: 4162914
■ Associated Primary Etrack: 4160470
■ Associated Service Request Etrack(s): 4160469
■ Description:
Flex Appliance 5.0/IPV6 upgrades: Media containers go to unhealthy state after
container upgrade.
Etrack Incident: 4164854
■ Associated Primary Etrack: 4119930
■ Associated Service Request Etrack(s): 4119929
■ Description:
After Windows type GRT backup in NetBackup 10.2 with only Shadow Copy
Components selected, "client hostname could not be found" error appears in
the Active Directory from the backed up image in Web UI Recovery.
Etrack Incident: 4166693
 EEBs and other known issues resolved in NetBackup 10.5 31
Other known issues resolved in NetBackup 10.5

■ Associated Primary Etrack: 4165384

■ Associated Service Request Etrack(s): 4165383
■ Description:
"Block Volume Management plugin" logs are not collected from NetBackup
Snapshot Manager virtual machine during log gather.
Etrack Incident: 4167408
■ Associated Primary Etrack: 4165360
■ Associated Service Request Etrack(s): 4165359
■ Description:
Restore of a DNAS image completes successfully, but does not restore
permissions.
Etrack Incident: 4169208
■ Associated Primary Etrack: 4169207
■ Associated Service Request Etrack(s): 4169206
■ Description:
Backup failed for certificate issue; connectivity to the Snapshot Manager host
is breaking.
Etrack Incident: 4173112
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
If primary server is configured with ECA only and client has NetBackup CA
issued certificate, certificate renewal failures occur.
Etrack Incident: 4173298
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
DNAS on DELL EMC Isilon: FQDN gets converted to lower-case post plugin
configuration.
Etrack Incident: 4174816
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 10.5 32
Other known issues resolved in NetBackup 10.5

NetBackup Flex Scale primary instance upgrade failed from 3.1 to 3.2 due to
failed name lookup.
Etrack Incident: 4175722
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Database registration or backups may cause Oracle database assets to switch
from RAC to single instance, causing backup failures or catalog host lookup
failures during restores.
Etrack Incident: 4176261
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Black Duck scan detects vulnerable Spring version of 6.1.11.
Etrack Incident: 4176455
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Upgrade fails and NetBackup is not usable if a NetBackup DB password contains
"%", which also prevents password change.
Etrack Incident: 4176805
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
PVM package allows escalation in user privileges and make the system
vulnerable.
Etrack Incident: 4177489
■ Associated Primary Etrack: 4175311
■ Associated Service Request Etrack(s): 4175310
■ Description:
After upgrade from version 10.3 to 10.4, Oracle database backups in RAC fail.
Etrack Incident: 4177505
■ Associated Primary Etrack: 4175311
 EEBs and other known issues resolved in NetBackup 10.5 33
Other known issues resolved in NetBackup 10.5

■ Associated Service Request Etrack(s): 4175310

■ Description:
After upgrade from version 10.3 to 10.4, nboracmd does not include all database
listings.
Etrack Incident: 4178469
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Multiple EEB installation takes longer than expected due to applying permissions
to the large run-time files directory.
 Chapter 3
EEBs and other known
issues resolved in
NetBackup 10.4.0.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.4.0.1

■ Other known issues resolved in NetBackup 10.4.0.1

Previous EEBs now resolved in NetBackup

10.4.0.1
Table 3-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.4.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 3-1 Previous EEBs now resolved in NetBackup 10.4.0.1

Etrack Number EEB Description

4123455 bpdbm reports inconsistencies for copy mismatches.

4139795 Mapped backup image of a specific Nutanix Windows VM does not capture all of the files
from multiple folders.
 EEBs and other known issues resolved in NetBackup 10.4.0.1 35
Previous EEBs now resolved in NetBackup 10.4.0.1

Table 3-1 Previous EEBs now resolved in NetBackup 10.4.0.1 (continued)

Etrack Number EEB Description

4140833 NetBackup 10.2.0.1 Windows client backups fail with status 11 due to bpbkar failure.

4144776 Job details for Oracle archive file restore shows bptm timeout message.

4146938 VMware agentless restore jobs finish with error 2820. Partial success when trying to restore
individual files from VM backup when certain extended attributes exist on the original file.

4149383 Isilon NDMP backup with Accelerator is missing data.

4149700 Expired images (sept 2022) still in catalog and other bpdbm consistency issue.

4153554 Exchange 2019 DAG GRT backups complete with Status 1.

4153585 DNAS SMB shares fail with 'object is not iterable' error.

4154661 NetBackup COSP fails with "COS_BufferInfo::InitSharedMem: Failed to create a unique

shared memory segment"

4155086 Unable to add a Kubernetes cluster name with multiple consecutive hyphens (-) in its name.

4155555 Long erase of tape is successful but shows a status 50 on the Activity Monitor.

4156265 Few VM backups snapshot operation is failing with status 130 (bpfis command faulting)

4157243 Isilon NDMP backup with Accelerator is missing data.

4157683 The consistency check reports incorrect copy numbers.

4157787 User cannot be added to RBAC if the username contains the word 'and'

4157847 Exchange 2019 DAG GRT backups completing with Status 1, and VMware Instant Recovery
fails on source domain after backup image is replicated using AIR.

4157991 Job details for Oracle archive file restore shows bptm timeout message.

4158078 Job details for Oracle archive file restore shows bptm timeout message.

4158148 Oracle backup shows partial completion status, with child jobs successful, but parent job
shows error in the end - backup_oracle_metadata: Oracle metadata collection has failed with
error - 5458.

4158371 VMWare Snapshot backups are failing with system error occurred (130)

4158454 Job details for Oracle archive file restore shows bptm timeout message.

4158486 Upgrades Apache Tomcat Version to 9.0.88 for NetBackup 10.4

4158630 This EEB adds support for AIR on DBPaaS workloads.

 EEBs and other known issues resolved in NetBackup 10.4.0.1 36
Previous EEBs now resolved in NetBackup 10.4.0.1

Table 3-1 Previous EEBs now resolved in NetBackup 10.4.0.1 (continued)

Etrack Number EEB Description

4158632 This EEB adds support for AIR on DBPaaS workloads.

4158947 GRT processing failing with status code 1.

4159093 Notification emails configured through the web UI can not be set if the email address contains
a plus character.

4159764 VMware backups receives Status 130 error.

4159835 NSM NetApp image cleanup jobs fail with "Error bppficorr(pid=nnnnnn) Cannot delete the
snapshot(s), Error Code[4220]."

4160290 Upgrades Apache Tomcat Version to 9.0.88 for NetBackup 9.0.0.1

4160362 Exchange 2019 DAG GRT backups completing with Status 1, and VMIR fails on source
domain after backup image is replicated to another domain using Targeted AIR due to nbfsd
selecting the incorrect mount.

4160903 Not able to send alert/notification emails when email contains a plus character after configuring
in the web UI.

4161029 AD GRT backups complete partially with 'ERR - Error encountered while attempting to get
additional files for System State:\'

4161585 Upgrades Apache Tomcat Version to 9.0.89 for OpsCenter 10.0.0.1.

4161941 Upgrades Spring version to 5.3.32 and Spring Boot version 2.7.18.

4161942 Upgrades VDDK version to 8.0.2.1.

4161950 Upgrades SLIC library to version 3.7.7.

4162363 Upgrades the Python cryptography module.

4162367 Upgrades the Python expat module.

4163042, version 1 EEB bundle addresses issue on the web UI where a user cannot be added or removed.

4164101 NetBackup version 10.4 is not performing regular cleanup of proxy_peers folder on windows
if NetBackup is configured with a non-service user or a local system user, which can cause
the disk space issues where NetBackup is installed.
 EEBs and other known issues resolved in NetBackup 10.4.0.1 37
Other known issues resolved in NetBackup 10.4.0.1

Other known issues resolved in NetBackup

10.4.0.1
Etrack Incident: 4159961
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Discovery process using the Discovery API took longer than anticipated.
Etrack Incident: 4160135
■ Associated Primary Etrack: 4140977
■ Associated Service Request Etrack(s): 4140976
■ Description:
The nbcheck process displayed "not ok missing_binaries_noncritical: binaries
[libncurses.so.5]" during installation.
Etrack Incident: 4160992
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Anomaly detection configuration found NULL/empty in some freshly installed
IRE setups.
Etrack Incident: 4161421
■ Associated Primary Etrack: 4160470
■ Associated Service Request Etrack(s): 4160469
■ Description:
After upgrade, UID/GID changes in /etc/passwd and /etc/group resulted in
failed SSSD & polekitd configurations.
Etrack Incident: 4162656
■ Associated Primary Etrack: 4160470
■ Associated Service Request Etrack(s): 4160469
■ Description:
Media containers goes to "unhealthy" state after container upgrade.
 Chapter 4
EEBs and other known
issues resolved in
NetBackup 10.4
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.4

■ Other known issues resolved in NetBackup 10.4

Previous EEBs now resolved in NetBackup 10.4

Table 4-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.4 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 4-1 Previous EEBs now resolved in NetBackup 10.4

Etrack Number EEB Description

3984936 Migrated and pre-migrated files are skipped in the backup.

3987773 bpbkar skips backup of GPFS migrated and pre-migrated files.

4010093 Backups fail with EEB installed and with more than 4000 files in the backup.

4047040, version 28 The EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1
 EEBs and other known issues resolved in NetBackup 10.4 39
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4070421, version 14, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0 (DD 16.0).
12

4070535, version 7, 6 MSDP preferred EEB bundle for container only files; NetBackup 10.0 (MSDP 16.0)

4071311 PostgreSQL backups fail with Status 13 under heavy workload.

4078688, version 17, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1
16, 15

4086519 Migrated and pre-migrated files are skipped in the backup.

4086788 Incorrect backup size in nbdeployutil reports.

4088470 Time is set incorrectly after BMR restore of a machine.

4088643 Adds CISCO PnP VIC device details in PnpDB_WINPE_2016_SP0_X64.xml

4090055 Unable to automatically find the active node from the list of nodes added in load balancing

4090337 (BMR) Windows client configuration with EMC PowerPath'ed disks cannot unmap or initialize
- Status 252.

4091378 Time is set incorrectly after BMR restore of a machine.

4091734, version 11, EEB bundle contains fixes for MSDP issues on NetBackup 10.1.
10, 9

4093478 Import job fails intermittently (MSDP and DD) with Client process error 50.

4094311 SharePoint GRT backup fails with status code 130 when upgrading frontend server to 9.1.0.1.
This EEB contains additional debug logs and one exception handling change

4096609 Skipping migrated and pre-migrated files in the backup causes performance degradation.

4100421 Unable to write progress log

4102406, version 16, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.1.1.
15, 13, 12, 11

4102775 Adds CISCO PnP VIC device details in PnpDB_WINPE_2016_SP0_X64.xml

4103848 Exchange log files go into a loop on Windows 2022.

4104325 Exchange RDB restore fails with error: Unable to fetch Exchange account credentials from
the credential store.

4105561 Exchange 2019 DAG backups completing with status 1.

 EEBs and other known issues resolved in NetBackup 10.4 40
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4105969 JRE upgrade to 8u361.

4106018 [Anomaly Detection] - disabling Oracle type not honored

4106057 JRE upgrade to 8u361.

4106205 Skipping migrated and pre-migrated files in the backup causes performance degradation.

4108941 After successful DB Backup, Backup ID is not showing in .anf or anp file

4109022 Backup to Windows Exchange client failing with file read failed: error: 13

4109326, version 1 Customer is not able to perform non-LVM backups with -b and -d options.

4110609 Add Domain Admin group via bpnbaz -addrbacprincipal fails when the user group has space
in the group name.

4110767 This EEB provides porting of NetBackup Sheltered Harbor solution from 10.2 to 10.1. This
solution adds the ability to NetBackup client to comply with Sheltered Harbors prescribed
Data Vaulting Solution Requirements.

4110819 JRE upgrade to 8u361.

4110906 Inline copy backup fails with STATUS 52 when spanning multiple tape by end of media.

4111423 This EEB is provides porting of NetBackup Sheltered Harbor solution from 10.2 to 10.1.1.
This solution adds the ability to NetBackup client to comply with Sheltered Harbors prescribed
Data Vaulting Solution Requirements.

4111646 [Anomaly Detection] - disabling some policy types not honored

4112396 Exported NetBackup Administration Console Activity Monitor filter does not function in the
Web UI.

4112808 Differential backups of VMs with individual file recovery enabled occasionally cause bpbkar
to exhaust memory and hang the backup

4112818 With NetBackup 10.1.1, Instant access takes long time while a malware scan is running.

4113089 This package contains Anomaly extensions for detecting anomalies in image expiration and
detecting client offline due to any malware attack, respectively.

4113092 Backup to Windows Exchange client fails with file read failed: error: 13

4113203 Anomaly Detection - disabling some policy type is not honored.

4113276 This EEB bundle addresses Exchange DB issues.

 EEBs and other known issues resolved in NetBackup 10.4 41
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4113891 MSDP Worm storage leaves orphaned images

4114001, version 3, 2 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.2

4114852 Unable to add Rancher-based Kubernetes cluster in the web UI.

4114925, version 6, 5, An issue occurred while adding Cloud Object Store account with HTTP proxy for NetBackup
4 10.2.

4115238, version 2, 1 Restore GUI window not opening when clicking Restore button for VMware restore. Also
includes security fixes

4115285 API return wrong description and title after upgrade to 10.1.1

4115357 nbdeployutil 10.0.0.1 manual report generation hangs after upgrading from 8.3.0.1

4115741 Staging restore fails in 10.1.

4115782 Delete for BMR client fails with V-123-49.

4115902 This package contains anomaly extensions for detecting anomalies in image expiration and
detecting client offline due to any malware attack, respectively.

4115990, version 9, 8, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.1.1.
7, 6

4116267 Differential backups of VMs with individual file recovery enabled occasionally cause bpbkar
to exhaust memory and hang the backup

4116619 'su root' is reported in OS logs when nbsu is run which is a violation of customer security
policy.

4116661 bpstulist process crashes when called by nbdeployutil. Applies to Windows NetBackup 10.0
only.

4116753 Following problems are addressed by this EEB: 1) NBdeployutil generated report shows 0
byte size, 2) Incorrect/No version info reported by nbdeployutil

4117227 Getting Policy types 'obackup', 'universal-share' and 'sql_server' is disabled in Anomaly
detection

4117264 BMR enabled backups fail with Status 1 after upgrade to 10.0.0.1

4117306 After successful DB Backup, Backup ID is not showing in .anf or anp file

4117308 After successful DB Backup, Backup ID is not showing in .anf or anp file

4117646 Time is set incorrectly after BMR restore of a machine.

 EEBs and other known issues resolved in NetBackup 10.4 42
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4118717 Support for independent disk for VM instant access and instant sync.

4119285 BMR Backup Failing on Windows 10 client.

4120649 NDMP duplication jobs with TIR fragments that take greater than 24 hours may fail.

4120713 Changing the volume pool of an assigned tape media causes nbsl to crash and the NetBackup
Administration Console to hang.

4121304 This EEB provides security fixes.

4121305 This EEB provides security fixes.

4121306 This EEB provides security fixes.

4121307 This EEB provides security fixes.

4121308 This EEB provides security fixes.

4121309 This EEB provides security fixes.

4121424 Delete for BMR client fail with V-123-49.

4122719, version 10, 9, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.2.0.1
8, 7, 6, 5, 4, 3, 2, 1

4123734 AHV Hypervisor Restore can only recover from last full backup, not previous backup images.
This can happen when Media Multiplexing is enabled.

4124104 In the module run_precheck, while getting the global credentials of the NDMP, the error
comes while the query is running.

4124260 When creating a cloud protection plan the replication retention will get set to the snapshot
value and not the backup value.

4124738 BMR support for new version of RedHat platform RHEL 9.2. This EEB will add support of
RHEL 9.2 for Self-restore/DDR/DSR and LVM thin provisioning (self- restore/sytem disk only
restore)

4124797, version 4, 3 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.0.1.

4124863 Remaining SnapShot Manager Plug-in not shown in web UI.

4125836 [Anomaly Detection] - disabling Universal share type not honored

4126039 Automatic renewal of Tomcat Certificates are failing for service user with no administrator
rights in a Windows cluster setup.
 EEBs and other known issues resolved in NetBackup 10.4 43
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4126187 BMR Backup Failing on Windows 10 client.

4126230 Unable to view files in BAR GUI of NDMP accelerator backups.

4127158 Cloud duplication jobs fail when throttling enabled.

4127278 This EEB provides security fixes.

4127359 Cloud duplication jobs fail when throttling enabled.

4127633 Cloud duplication jobs fail when throttling enabled.

4127639 This mitigates CVE-2023-24998 for NetBackup OpsCenter.

4127675 Adds CISCO PnP VIC device details in PnpDB_WINPE_2016_SP0_X64.xml

4127806 Anomaly detection shows deselected policy types in report.

4128299 Apache Tomcat 76 or later upgrade for NetBackup 8.3.0.2.

4128381 Oracle OIP backup is completed but archive log delete fails.

4128416 Oracle Incremental Merge Backup completes with error while collecting Oracle metadata.

4128419 Oracle Copilot with universal share backup from snapshot job fails with status 40, bpbkar
report error 24 (too many files opened).

4128865 Unable to upgrade JRE on Flex 3.0 and above platform.

4128866 JRE update EEB is not getting upgraded on Flex.

4128869 Unable to upgrade JRE on Flex 3.0 and above platform.

4129084 PostgreSQL backup fails with status 13.

4129094 HANA backup fails when there are no exec permissions on /tmp.

4129520 SharePoint 2013 and 2019 webapp is not backed up when that webapp's content database
is resides on SQL AG Always On.

4129778 Media servers showing communication errors with some client systems and some backups
to tape appear to hang.

4130309 The nbauditreport command using '-fmt PARSABLE' switch fails with status 366.

4130533 Apache Tomcat 9.0.79 upgrade for NetBackup 10.1.1.

4131116 JRE upgrade to 8u381.

 EEBs and other known issues resolved in NetBackup 10.4 44
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4131165 EEB to mitigate CVE-2023-24998 for NetBackup OpsCenter 9.1.0.1.

4131255 Apache Tomcat 9.0.80 upgrade for NetBackup 9.1.0.1.

4131425 Apache Tomcat 9.0.80 upgrade for NetBackup 10.2.0.1 to mitigate CVE-2023-41080.

4131457 Oracle Copilot backup from snapshot job fails with status 40.

4131540 Oracle RAC database restore to an alternate client is failing in scenarios where if the BPRD
process on the primary server finds backup IDs with the same time stamp as backup IDs
from the source client (for other RAC servers). Restore works otherwise.

4131671 JRE upgrade to 8u381 for NetBackup 10.2.0.1.

4131729 Tapes moving prematurely to Scratch Pool after upgrading to 10.2.0.1

4131792 BMR enabled backups fail with Status 1 after upgrade to 10.0.0.1.

4132006 Apache Tomcat 9.0.80 upgrade for NetBackup 8.3.0.2.

4132151 Apache Tomcat 9.0.80 upgrade for NetBackup 10.0.0.1.

4132155 Apache Tomcat 9.0.80 upgrade for NetBackup 10.0.0.1 OpsCenter.

4132253 nbdeployutil report shows 0 KB on the manually run and scheduled incremental report.

4132888 Tapes moving prematurely to Scratch Pool after upgrading to 10.2.0.1

4132957 Restore Mysql database with mysqldump method fails on the NetBackup web UI.

4133002 EEB for NetBackup 10.2 for Flex Appliance to address several Kubernetes workload protection
issues.

4133054 Changing the volume pool of an assigned tape media causes nbsl to crash and the NetBackup
Administration Console to hang.

4133495 Oracle backup is completed but archive log delete fails.

4133654 Malware scan job fails for one Windows client's data: Failed to create the instant access
mount(4001)

4133855 PostgreSQL restore via web UI fails when 'Start Recovery' is selected with error - "The
'renameEachFileToDifferentLocation' field must be specified" - although restoring back to
original location.

4134558, version 2, 1 Incorrect backup size in nbdeployutil reports.

 EEBs and other known issues resolved in NetBackup 10.4 45
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4134680, version 2, 1 This EEB provides security fixes by upgrading crypto-js, amq client, Netty and removing
snakeyaml lib.

4135020 Apache Tomcat 9.0.80 upgrade for NetBackup 10.0 primary server.

4135096 WORM flag set to enable for backup images on non-worm MSDP pool on Access Appliance.

4135156 When using the Administration Console for selective VMDK restores, browsing for destination
virtual machines in large vSphere environments is slow.

4135257 If pgsql backed up image has Materialized view, then restore will fail while refreshing views
and not able to see some of the databases from a backup image.

4135469 Provides Apache Tomcat version 9.0.82 for NetBackup 10.1.1

4135562 Provides Tomcat Upgrade version 9.0.82 for Netbackup 10.0.0.1 OpsCenter.

4135570 Provides Apache Tomcat version 9.0.82 for Netbackup 9.1.0.1

4135580 Provides Apache Tomcat version 9.0.82 for NetBackup 10.2.0.1.

4135636 NetBackup IFS (Index from Snapshot) Job fails with Status 12 - file open failed (12). Activity
Monitor: MMM DD, YYYY HH:MM:SS PM - Error bpbrm (pid=xxxxx) db_send_FILES_LIST
failed: file open failed (12)

4135786 Upgrades Curl to version 8.4.0.

4135788 This EEB provides security fixes.

4135885 JRE upgrade to 8u381.

4135913 Provides Kerberos upgrade to version 1.20.1 for security fixes. Provides cURL upgrade to
version 8.4.0 for security fixes.

4135950 Provides Apache Tomcat 9.0.81 or later to mitigate CVE-2023-44487 for NetBackup 10.0.0.1.

4136046 Provides Apache Tomcat 9.0.82 for NetBackup 8.3.0.2

4136068 Provides JRE upgrade to 8u391 for NetBackup 9.1.0.1.

4136103 The restore operation fails for VM with Secure Boot option enabled and it is enforced by the
policy constraint 'constraints/compute.requireShieldedVm'

4136108 The nbmysql backup command does not report a failure if the database backup has failed
during backup.

4136164 Retention time for replication is set based on snapshot rather than backup when configuring
a protection plan.
 EEBs and other known issues resolved in NetBackup 10.4 46
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4136256 Provides support to create Instant Access for VM and Instant Roll back with independent
disk.

4136300 This EEB provides security fixes.

4136305 MSDP Worm storage leaves orphaned images

4136314 nbemm experiences core dumps regularly.

4136443 Dumping data to vpfsd will fail with 'Input/output error', and vpfsd log will report mkdir failed

4136464 Upgrades Curl to version 8.4.0.

4136465 Upgrades Curl to version 8.4.0.

4136533 Upgrades Curl to version 8.4.0.

4136538, version 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.3

4136625 This EEB provides security fixes.

4136694 Provides Apache Tomcat 9.0.82 for NetBackup 10.3

4137149 Remaining SnapShot Manager Plug-in not shown in web UI.

4137973 Discovery failing for Red Hat Virtualization.

4138316 The discovery operation fails from Primary server to NSM server

4138911 This EEB provides security fixes for cURL and Kerberos.

4138919 This EEB provides security fixes for cURL and Kerberos.

4138920 This EEB provides security fix for cURL.

4139240, version 1 JRE upgrade EEB is not getting upgraded on Flex.

4139485 Automatic renewal of Tomcat Certificates are failing for service user with no administrator
rights in a Windows cluster setup.

4139545 RDS MySQL Instance Backup performance issue.

4140079 After upgrading Snapshot Manager from NetBackup 10.2.0.1 to 10.3, communication between
Snapshot Manager and the primary server are broken.

4140131 SAP Hana backup fails.

4140238 bpdbm daemon produces a core dump, and pgbouncer full of "pooler error:
query_wait_timeout".
 EEBs and other known issues resolved in NetBackup 10.4 47
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4140777 Avoids a few debug logs.

4140784 bpdbm daemon produced a core crash issue, and pgbouncer full with 'pooler error:
query_wait_timeout'

4140815 NetBackup Linux Client Installation changes causing a loop while using silent installer

4140852 Provides Apache Tomcat 9.0.83 or higher for NetBackup 10.1.1

4140861, version 3, 2, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.3.
1

4140863, version 3, 2, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.3.0.1.
1

4140907 This EEB provides security fixes.

4140917 This EEB provides security fixes.

4141007 Provides Apache Tomcat 9.0.83 for NetBackup 9.1.0.1

4141116, version 1 Universal shares become unavailable.

4141213 Provides Apache Tomcat 9.0.83 or higher for OpsCenter 10.0.0.1

4141231 Provides Apache Tomcat 9.0.83 for NetBackup 10.3

4141309 Deletes unused Fibre Channel driver in NetBackup 10.3.

4141419 Provides Apache Tomcat 9.0.83 for NetBackup 10.2.0.1

4141565, version 1 Updates Spring and Spring Boot versions to 5.3.30 and 2.7.16 respectively. The Ramda
version is upgraded to 0.29.1

4141732 This EEB enables restore to an vSAN datastore with ESA architecture.

4141781 This EEB provides security fixes.

4141875 Updates supermin to fix PVM issues.

4142073 STS is DOWN but storage-servers API incorrectly still shows it as UP

4142075 Upgrades NetBackup Postgres version to 14.10.1.0.

4142085 Credentials configuration for GCP Paas DB has failed.

4142147 This is an EEB Package for NSM 10.3

4142216 Provides Apache Tomcat version 9.0.84 for Netbackup 8.3.0.2

 EEBs and other known issues resolved in NetBackup 10.4 48
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4142467 Nbkmscmd is enhanced to show details of certificate expiry, to return error-code in case of
failure for incorporation of nbkmscmd into script.

4142748 Upgrades Apache Tomcat Version to 9.0.84 for NetBackup 10.0.0.1.

4142801 This is an EEB Package for Security updates

4142971 Upgrades Perl version to 5.38.2.

4142973 Upgrades Perl version to 5.38.2.

4142974 Upgrades Perl version to 5.38.2.

4142976 Upgrades Perl version to 5.38.2.

4142977 Upgrades Perl version to 5.38.2.

4142979 Upgrades Perl version to 5.38.2.

4142981 Upgrades Perl version to 5.38.2.

4142983 Upgrades Perl version to 5.38.2.

4142984 Upgrades Perl version to 5.38.2.

4142986 Upgrades Perl version to 5.38.2.

4142987 Upgrades Perl version to 5.38.2.

4142988 Upgrades Perl version to 5.38.2.

4142989 Upgrades Perl version to 5.38.2.

4142991 Upgrades Perl version to 5.38.2.

4142992 Rebuilds drcontrol with Perl 5.38.2

4143016 Universal Shares hanging during Sybase data dump.

4143284 Cannot unmap drives in BMR disk configuration.

4143743 Oracle workload currently having many false positives with anomaly detection.

4144166 If certificates with key size greater than 2048 are used, NetBackup Web UI reports that the
JSON web token is an invalid format.

4145330 Deletes unused Fibre Channel driver in NetBackup 10.2.0.1

4145448 On a freshly configured AA 8.2 setup, VDD with 19.0.1 version failed.
 EEBs and other known issues resolved in NetBackup 10.4 49
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4145538, version 1 Updates Spring and Spring Boot versions to 5.3.30 and 2.7.16 respectively. The Ramda
version is upgraded to 0.29.1 and snakeyaml to 2.0

4145749 Protection plan creation results in Error: The replication retention period must be greater than
the schedule frequency.

4145774, version 1 This EEB provides PVM fixes.

4145814 NDMP duplication jobs with TIR fragments that take greater than 24 hours to complete fail
due to a problem with socket connection cleanup activities.

4148110, version 1 When using the Administration Console for selective VMDK restores, browsing for destination
virtual machines in large vSphere environments is slow.

4149023 Updates supermin to fix PVM issues.

4149354 This EEB provides security fixes.

4149364 This EEB provides security fixes.

4149392 Upgrades Perl to 5.38.2 in nbtelemetry binaries and consume same in NetBackup.

4149396 This EEB upgrades Perl version 5.38.2

4149397, version 1 This EEB upgrades Perl version.

4149401, version 1 This EEB upgrades Perl version.

4149404, version 1 This EEB upgrades Perl version to 5.38.2.

4149405, version 1 This EEB upgrades Perl version to 5.38.2

4149406, version 1 This EEB upgrades Perl version to 5.38.2

4149407, version 1 This EEB upgrades Perl version.

4149408, version 1 This EEB upgrades Perl version.

4149409, version 1 This EEB upgrades Perl version.

4149410, version 1 This EEB upgrades Perl version.

4149411, version 1 This EEB upgrades Perl version.

4149412, version 1 This EEB upgrades Perl version to 5.38.2

4149413, version 1 This EEB upgrades Perl version to 5.38.2.

4149414, version 1 This EEB upgrades Perl version to 5.38.2.

 EEBs and other known issues resolved in NetBackup 10.4 50
Previous EEBs now resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4149415, version 1 This EEB upgrades Perl version to 5.38.2

4149475 'nbauditreport' fails with error code 366 - 'Failed to lookup VxUL message catalog' because
of missing message ID in error catalog.

4149636 Upgrading VRTSPostgres to a newer version to mitigate vulnerabilities.

4150250 Staging restore fails in NetBackup 10.1.

4150412 Time is set incorrectly after BMR restore of a machine.

4151024 Not able to see some of the databases from a backup image on the restore wizard.

4152257 STS is DOWN but storage-servers API incorrectly still shows it as UP

4152473 'nbauditreport' fails with error code 366 - 'Failed to lookup VxUL message catalog' because
of missing message ID in error catalog.

4152578 JRE upgrade to 8u401.

4152889 NDMP duplication jobs with TIR fragments that take greater than 24 hours may fail.

4152892 [Anomaly Detection] - disabling Oracle type not honored

4152978 [Anomaly Detection] - disabling Oracle type not honored

4153003 New client direct functionality for RHEL on POWER clients for NetBackup 9.1.0.1.

4153005 New client direct functionality for RHEL on POWER clients.

4153803 Unable to upgrade JRE on Flex 3.0 and above platforms.

4153887 ESA vSAN datastores don't support writing to snapshots, causing standard VM restore to
fail.

4154620 TPIP Component logback 1.2.9 has vulnerability and is upgraded to 1.3.14

4154878 Upgrades JDOM to 2.6.0.1

4154914 NDMP duplication jobs with TIR fragments that take greater than 24 hours may fail.

4155052 Web UI is not working properly after update to 10.3.0.1

4155207 This EEB has bundle of security patches and DD client Direct feature

4155512 Upgrade netty to 1.1.15 and jackson databind to 2.15.3 and postgresql JDBC driver to 42.7.2

4155972 No restore window appears after clicking 'Restore' when VMware restores.
 EEBs and other known issues resolved in NetBackup 10.4 51
Other known issues resolved in NetBackup 10.4

Table 4-1 Previous EEBs now resolved in NetBackup 10.4 (continued)

Etrack Number EEB Description

4156051, version 1 This EEB provides security fixes by upgrading crypto-js,amq client to 5.13.1, Netty to 4.1.101
and removing snakeyaml lib.

4157712 Upgrades PostgreSQL driver to 42.7.2

4157980 Upgrades PostgreSQL JDBC JAR to 42.7.2

Other known issues resolved in NetBackup 10.4

Etrack Incident: 4095430
■ Associated Primary Etrack: 4092061
■ Associated Service Request Etrack(s): 4092060
■ Description:
Active Directory was corrupted after the backup deleted \SysVol.
Etrack Incident: 4114286
■ Associated Primary Etrack: 4113471
■ Associated Service Request Etrack(s): 4113472
■ Description:
PVM-1906 fix
Etrack Incident: 4114700
■ Associated Primary Etrack: 4112741
■ Associated Service Request Etrack(s): 4112740
■ Description:
Backup from Snapshots were not occurring as part of the SLP secondary
operations.
Etrack Incident: 4116924
■ Associated Primary Etrack: 4114085
■ Associated Service Request Etrack(s): 4114084
■ Description:
NetBackup 10.2 kOps and data mover images failed security scan.
Etrack Incident: 4118287
■ Associated Primary Etrack: 4117876
 EEBs and other known issues resolved in NetBackup 10.4 52
Other known issues resolved in NetBackup 10.4

■ Associated Service Request Etrack(s): 4117875

■ Description:
For NetBackup Snapshot Manager, the size of the messages file grew quickly
as SE Linux generated logs.
Etrack Incident: 4124467
■ Associated Primary Etrack: 4122192
■ Associated Service Request Etrack(s): 4122191
■ Description:
On the Activity Monitor, task IDs were logged only for successful jobs.
Etrack Incident: 4125254
■ Associated Primary Etrack: 4122192
■ Associated Service Request Etrack(s): 4122191
■ Description:
Snapshot failed in bulk when run parallelly using CIG.
Etrack Incident: 4126035
■ Associated Primary Etrack: 4124870
■ Associated Service Request Etrack(s): 4124869
■ Description:
No swap space was configured for the NBSM VM on AWS as well as Azure
marketplace.
Etrack Incident: 4126330
■ Associated Primary Etrack: 4125641
■ Associated Service Request Etrack(s): 4125640
■ Description:
NetBackup 10.2.0.1 nbcplogs did not create NBSU as expected.
Etrack Incident: 4126760
■ Associated Primary Etrack: 4120105
■ Associated Service Request Etrack(s): 4120104
■ Description:
An error occurred when changing cloud throttling available bandwidth via
NetBackup Administration Console or csconfig command.
Etrack Incident: 4128445
 EEBs and other known issues resolved in NetBackup 10.4 53
Other known issues resolved in NetBackup 10.4

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
PVM-2748 fix.
Etrack Incident: 4129004
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Excess storage utilization was experienced with universal shares: VPFS - Error
running 'vpfsck'.
Etrack Incident: 4129842
■ Associated Primary Etrack: 4128110
■ Associated Service Request Etrack(s): 4128109
■ Description:
Unable to restore from universal share.
Etrack Incident: 4129843
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Unable to restore from a universal share.
Etrack Incident: 4131250
■ Associated Primary Etrack: 4130735
■ Associated Service Request Etrack(s): 4130734
■ Description:
Error received during upgrade from NetBackup 9.1.0.1 Windows primary server
to 10.2.
Etrack Incident: 4131442
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Memory leak and possible access of random memory occurred in ndmp_notify
function.
 EEBs and other known issues resolved in NetBackup 10.4 54
Other known issues resolved in NetBackup 10.4

Etrack Incident: 4131500

■ Associated Primary Etrack: 4130290
■ Associated Service Request Etrack(s): 4130289
■ Description:
In the UI, show the size of disk was not displayed under Cloud > Virtual Machine
> Volume.
Etrack Incident: 4132647
■ Associated Primary Etrack: 4128567
■ Associated Service Request Etrack(s): 4128566
■ Description:
A new client installation failed if the LD_LIBRARY_PATH_64 was defined.
Etrack Incident: 4133792
■ Associated Primary Etrack: 4115679
■ Associated Service Request Etrack(s): 4115678
■ Description:
NetBackup Snapshot Manager AWS Windows instance recovery from BFS copy
completed successfully but instances failed to boot.
Etrack Incident: 4133832
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Data transfer performance varied for AWS when the rate of reading snapshot
from AWS slowed down.
Etrack Incident: 4133888
■ Associated Primary Etrack: 4133454
■ Associated Service Request Etrack(s): 4133453
■ Description:
Upgrade to NetBackup 10.2.0.1 from 9.1 failed with status code 13.
Etrack Incident: 4134424
■ Associated Primary Etrack: 4122192
■ Associated Service Request Etrack(s): 4122191
■ Description:
 EEBs and other known issues resolved in NetBackup 10.4 55
Other known issues resolved in NetBackup 10.4

Snapshot failed in bulk when run parallelly using CIG.

Etrack Incident: 4135538
■ Associated Primary Etrack: 4134793
■ Associated Service Request Etrack(s): 4134792
■ Description:
Message "None of the virtual disks have any recognized file system" was
displayed during restore.
Etrack Incident: 4135881
■ Associated Primary Etrack: 4135075
■ Associated Service Request Etrack(s): 4135074
■ Description:
Backup from snapshot failed for multiple cloud VMs with error 2060017.
Etrack Incident: 4136058
■ Associated Primary Etrack: 4134387
■ Associated Service Request Etrack(s): 4134386
■ Description:
NetBackup 10.2.0.1 primary server failed: database not available, unable to
connect to the database.
Etrack Incident: 4136405
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The ecmsgtest component failed.
Etrack Incident: 4137368
■ Associated Primary Etrack: 4134620
■ Associated Service Request Etrack(s): 4134619
■ Description:
Backup from snapshot for Azure VM intermittently failed with status code 50.
Etrack Incident: 4138489
■ Associated Primary Etrack: 4131032
■ Associated Service Request Etrack(s): 4131031
■ Description:
 EEBs and other known issues resolved in NetBackup 10.4 56
Other known issues resolved in NetBackup 10.4

One VM backed up slowly when file recovery was enabled.

Etrack Incident: 4138543
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
TCP shrink window setting was not reflected in containers.
Etrack Incident: 4138909
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Images were incorrectly checked by the imagecheck tool.
Etrack Incident: 4138936
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
ImagePullSecret field was incorrectly passed with value None during deployment.
Etrack Incident: 4139275
■ Associated Primary Etrack: 4138879
■ Associated Service Request Etrack(s): 4138878
■ Description:
Installations failed intermittently at the 'DeploySecurityCertificates' step, the
most common cause of which appears to be due to the primary server being
unresponsive.
Etrack Incident: 4139607
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Mixing perpetual and subscription licenses was not allowed under SLIC licensing.
Etrack Incident: 4139712
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 10.4 57
Other known issues resolved in NetBackup 10.4

Installed NB 10.3.0.1 on a machine with VIOM, but needed permission change

of /usr/openv to root.
Etrack Incident: 4140261
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
ECA certificate expiry notification was not displayed in the web UI.
Etrack Incident: 4140611
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
ECA web and web UI certificate expiry notification was not displayed in the web
UI.
Etrack Incident: 4141629
■ Associated Primary Etrack: 4140871
■ Associated Service Request Etrack(s): 4140870
■ Description:
Restored VM in AWS showed incorrect platform and platform details (Linux/Unix).
Etrack Incident: 4141798
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NBKOPS 10.3 had vulnerabilities.
Etrack Incident: 4143550
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Initial data sync between Alta View and NetBackup was not restarting
automatically.
Etrack Incident: 4143673
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 10.4 58
Other known issues resolved in NetBackup 10.4

■ Description:
Resource limits for VMware restore jobs in the web UI was not supported.
Etrack Incident: 4143676
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Resource limits for VMware restore jobs in the web UI and bprd was not
supported.
Etrack Incident: 4144575
■ Associated Primary Etrack: 4143180
■ Associated Service Request Etrack(s): 4145051
■ Description:
Proxy details were not removed from the web UI if the primary server was
removed when the proxy details are wrongly entered.
Etrack Incident: 4145420
■ Associated Primary Etrack: 4144374
■ Associated Service Request Etrack(s): 4144373
■ Description:
The discovery operation failed if ECA used LDAP URL for CDP.
Etrack Incident: 4145436
■ Associated Primary Etrack: 4144183
■ Associated Service Request Etrack(s): 4144182
■ Description:
NetBackup Self Service upgrade failed.
Etrack Incident: 4146027
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
PID files were not cleaned up when a non-root user tried to create MSDP and
then tried to kill the process.
Etrack Incident: 4146792
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.4 59
Other known issues resolved in NetBackup 10.4

■ Associated Service Request Etrack(s): N/A

■ Description:
Universal share details did not display the Direct NFS attribute in the web UI.
Etrack Incident: 4147546
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
SQL script did not find NBDB_HOME and DB_BIN_DIR correctly on NetBackup
10.2 clusters.
Etrack Incident: 4148839
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Enabling and then disabling request logging through nbdb_admin CLI caused
PostgreSQL to stop logging to the postgresql-YYYY-MM-DD.csv log file.
Etrack Incident: 4151091
■ Associated Primary Etrack: 4134664
■ Associated Service Request Etrack(s): 4134663
■ Description:
Multiple snapshot IDs of different origin were listed in the job overview section
of a DNAS backup from the snapshot job.
Etrack Incident: 4151520
■ Associated Primary Etrack: 4149723
■ Associated Service Request Etrack(s): 4149722
■ Description:
In upgrade path, the installer would exit if the queue did not exist for cleanup.
Etrack Incident: 4151656
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
With cacontrl --sth updatebytype MSSQL enabled, all backups would use
the MSSQL stream handler, even some backups that are not MSSQL.
Etrack Incident: 4152114
 EEBs and other known issues resolved in NetBackup 10.4 60
Other known issues resolved in NetBackup 10.4

■ Associated Primary Etrack: 4150293

■ Associated Service Request Etrack(s): 4150292
■ Description:
NBSM deployment failed via Azure Marketplace if access to KeyVault was
restricted.
Etrack Incident: 4153611
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
On Windows 2022 and 2019, NetBackup commands bpduplicate and bpimport
always return error: INF - Cannot obtain resources for this job : error [40].
Etrack Incident: 4153845
■ Associated Primary Etrack: 4142472
■ Associated Service Request Etrack(s): 4153485
■ Description:
Status field was not displayed in the KmsInfo table.
Etrack Incident: 4154085
■ Associated Primary Etrack: 4152513
■ Associated Service Request Etrack(s): 4152512
■ Description:
Error logs lacked context from where upgrades were exiting.
Etrack Incident: 4155351
■ Associated Primary Etrack: 4154155
■ Associated Service Request Etrack(s): 4154154
■ Description:
After upgrade from 10.0 to 10.3.0.1, security scans found OpenSSL versions
that were earlier than 1.0.2zd.
 Chapter 5
EEBs and other known
issues resolved in
NetBackup 10.3.0.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.3.0.1

■ Other known issues resolved in NetBackup 10.3.0.1

Previous EEBs now resolved in NetBackup

10.3.0.1
Table 5-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.3.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 5-1 Previous EEBs now resolved in NetBackup 10.3.0.1

Etrack Number EEB Description

4110609 Add Domain Admin group via bpnbaz -addrbacprincipal fails when the user group has space
in the group name.

4116753 Following problems are addressed by this EEB: 1) NBdeployutil generated report shows 0
byte size, 2) Incorrect/No version info reported by nbdeployutil
 EEBs and other known issues resolved in NetBackup 10.3.0.1 62
Previous EEBs now resolved in NetBackup 10.3.0.1

Table 5-1 Previous EEBs now resolved in NetBackup 10.3.0.1 (continued)

Etrack Number EEB Description

4124260 When creating a cloud protection plan the replication retention will get set to the snapshot
value and not the backup value.

4132253 nbdeployutil report shows 0 KB on the manually run and scheduled incremental report.

4135469 Provides Apache Tomcat version 9.0.82 for NetBackup 10.1.1

4135562 Provides Tomcat Upgrade version 9.0.82 for Netbackup 10.0.0.1 OpsCenter.

4135570 Provides Apache Tomcat version 9.0.82 for Netbackup 9.1.0.1

4135580 Provides Apache Tomcat version 9.0.82 for NetBackup 10.2.0.1.

4135636 NetBackup IFS (Index from Snapshot) Job fails with Status 12 - file open failed (12). Activity
Monitor: MMM DD, YYYY HH:MM:SS PM - Error bpbrm (pid=xxxxx) db_send_FILES_LIST
failed: file open failed (12)

4135788 This EEB provides security fixes.

4135913 Provides Kerberos upgrade to version 1.20.1 for security fixes. Provides cURL upgrade to
version 8.4.0 for security fixes.

4135950 Provides Apache Tomcat 9.0.81 or later to mitigate CVE-2023-44487 for NetBackup 10.0.0.1.

4136046 Provides Apache Tomcat 9.0.82 for NetBackup 8.3.0.2

4136068 Provides JRE upgrade to 8u391 for NetBackup 9.1.0.1.

4136103 The restore operation fails for VM with Secure Boot option enabled and it is enforced by the
policy constraint 'constraints/compute.requireShieldedVm'

4136108 The nbmysql backup command does not report a failure if the database backup has failed
during backup.

4136164 Retention time for replication is set based on snapshot rather than backup when configuring
a protection plan.

4136300 This EEB provides security fixes.

4136625 This EEB provides security fixes.

4136694 Provides Apache Tomcat 9.0.82 for NetBackup 10.3

4136955 Snapshot Manager-created source volume snapshots are not deleted from the NAS when
the NetBackup images expire.

4137905 In VMware-NAS, if explicit deport is executed on the snapshot then the proceeding bpfis
delete fails leaving the snapshot as orphan.
 EEBs and other known issues resolved in NetBackup 10.3.0.1 63
Previous EEBs now resolved in NetBackup 10.3.0.1

Table 5-1 Previous EEBs now resolved in NetBackup 10.3.0.1 (continued)

Etrack Number EEB Description

4138316 The discovery operation fails from Primary server to NSM server

4138911 This EEB provides security fixes for cURL and Kerberos.

4138919 This EEB provides security fixes for cURL and Kerberos.

4138920 This EEB provides security fix for cURL.

4139499 If user selects FIXED type of retention in a protection plan and Recurrence of a backup job
is equal to the snapshot retention period, the snapshot gets expired after its retention period
is over and hence no reference snapshot would be available.

4140079 After upgrading Snapshot Manager from NetBackup 10.2.0.1 to 10.3, communication between
Snapshot Manager and the primary server are broken.

4140777 Avoids a few debug logs.

4140852 Provides Apache Tomcat 9.0.83 or higher for NetBackup 10.1.1

4140907 This EEB provides security fixes.

4140917 This EEB provides security fixes.

4141007 Provides Apache Tomcat 9.0.83 for NetBackup 9.1.0.1

4141213 Provides Apache Tomcat 9.0.83 or higher for OpsCenter 10.0.0.1

4141231 Provides Apache Tomcat 9.0.83 for NetBackup 10.3

4141309 Deletes unused Fibre Channel driver in NetBackup 10.3.

4141419 Provides Apache Tomcat 9.0.83 for NetBackup 10.2.0.1

4141556 Updates VRTSpddei to fix PVM issues.

4141565, version 1 Updates Spring and Spring Boot versions to 5.3.30 and 2.7.16 respectively. The Ramda
version is upgraded to 0.29.1

4141781 This EEB provides security fixes.

4141875 Updates supermin to fix PVM issues.

4142075 Upgrades NetBackup Postgres version to 14.10.1.0.

4142216 Provides Apache Tomcat version 9.0.84 for Netbackup 8.3.0.2

4142748 Upgrades Apache Tomcat Version to 9.0.84 for NetBackup 10.0.0.1.

4142971 Upgrades Perl version to 5.38.2.

 EEBs and other known issues resolved in NetBackup 10.3.0.1 64
Other known issues resolved in NetBackup 10.3.0.1

Table 5-1 Previous EEBs now resolved in NetBackup 10.3.0.1 (continued)

Etrack Number EEB Description

4142973 Upgrades Perl version to 5.38.2.

4142974 Upgrades Perl version to 5.38.2.

4142976 Upgrades Perl version to 5.38.2.

4142977 Upgrades Perl version to 5.38.2.

4142979 Upgrades Perl version to 5.38.2.

4142981 Upgrades Perl version to 5.38.2.

4142983 Upgrades Perl version to 5.38.2.

4142984 Upgrades Perl version to 5.38.2.

4142986 Upgrades Perl version to 5.38.2.

4142987 Upgrades Perl version to 5.38.2.

4142988 Upgrades Perl version to 5.38.2.

4142989 Upgrades Perl version to 5.38.2.

4142991 Upgrades Perl version to 5.38.2.

4142992 Rebuilds drcontrol with Perl 5.38.2

4145330 Deletes unused Fibre Channel driver in NetBackup 10.2.0.1

Other known issues resolved in NetBackup

10.3.0.1
Etrack Incident: 4135719
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Upgrade from 9.1 to 10.2.0.1 failed with status code 13 creating the database.
Etrack Incident: 4136156
■ Associated Primary Etrack: 4125316
■ Associated Service Request Etrack(s): 4125315
 EEBs and other known issues resolved in NetBackup 10.3.0.1 65
Other known issues resolved in NetBackup 10.3.0.1

■ Description:
NetBackup upgrade on Windows primary server failed during the execution of
bmrsetupmaster.

Etrack Incident: 4137441

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The rate of reading snapshot from AWS varied and slowed down.
Etrack Incident: 4138555
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
SQL backups failed on NetBackup FlexScale 3.1 due to a RHEL TCP stack
bug.
Etrack Incident: 4139586
■ Associated Primary Etrack: 4138957
■ Associated Service Request Etrack(s): 4138956
■ Description:
With an upgrade to NetBackup Snapshot Manager 10.3.0.0.1057, the agent
constantly crashed with an invalid token error.
Etrack Incident: 4139737
■ Associated Primary Etrack: 4135075
■ Associated Service Request Etrack(s): 4135074
■ Description:
Backups from a snapshot failed for multiple cloud VMs with error 2060017.
Etrack Incident: 4139960
■ Associated Primary Etrack: 4122192
■ Associated Service Request Etrack(s): 4122191
■ Description:
Snapshots failed in bulk when run in parallel with CIG.
Etrack Incident: 4141473
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.3.0.1 66
Other known issues resolved in NetBackup 10.3.0.1

■ Associated Service Request Etrack(s): N/A

■ Description:
NetBackup Kubernetes Operator (NBKOPS) had vulnerabilities as reported by
customer.
Etrack Incident: 4141986
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Setup tools in DBPaaS agents has a vulnerability.
Etrack Incident: 4142156
■ Associated Primary Etrack: 4142172
■ Associated Service Request Etrack(s): 4143535
■ Description:
NetBackup DataMover image had the GNU C library which has a vulnerability.
Etrack Incident: 4143179
■ Associated Primary Etrack: 4143180
■ Associated Service Request Etrack(s): 4145051
■ Description:
Unable to add a primary server in Veritas Alta View. Error: Unable to establish
connection with host.
Etrack Incident: 4143799
■ Associated Primary Etrack: 4143797
■ Associated Service Request Etrack(s): 4144329
■ Description:
Unable to add China region into CloudPoint Azure plug-in.
Etrack Incident: 4144545
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Initial data sync was not restarting automatically after upgrade if Initial Sync
Flag was not in the database.
Etrack Incident: 4144597
 EEBs and other known issues resolved in NetBackup 10.3.0.1 67
Other known issues resolved in NetBackup 10.3.0.1

■ Associated Primary Etrack: 4144374

■ Associated Service Request Etrack(s): 4144373
■ Description:
Installation of NBServerMigrator (NBSM) was blocked.
Etrack Incident: 4145143
■ Associated Primary Etrack: 4143797
■ Associated Service Request Etrack(s): 4144329
■ Description:
Removed China Region from plug-in UI because the region is not supported in
NetBackup 10.3.0.1.
 Chapter 6
EEBs and other known
issues resolved in
NetBackup 10.3
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.3

■ Other known issues resolved in NetBackup 10.3

Previous EEBs now resolved in NetBackup 10.3

Table 6-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.3 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 6-1 Previous EEBs now resolved in NetBackup 10.3

Etrack Number EEB Description

3981133, version 37, 8.2 MSDP Preferred EEB bundle

36

4033971, version 11 The EEB bundle contains fixes for MSDP issues on NetBackup 9.0.0.1

4047040, version 27, The EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1
26, 25, 24
 EEBs and other known issues resolved in NetBackup 10.3 69
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4052154, version 22, This EEB is used to improve the universal share performance for NetBackup 8.3.0.2.
21, 20, 19, 18, 17, 16,
15, 14, 13, 12, 11, 10,
9, 8, 6, 5, 4, 3, 1

4052209 This EEB provides support to remove backups brought online from an archive without having
to run a new archive session or manually manage bpcatres output files.

4057238 bpcd does not re-read bp.conf if mtime is older than the last time bp.conf was read unless
bpcd service is restarted.

4060379 nbdeployutil reports suspicious data values depending on whether the report is scheduled
or manually initiated.

4065153, version 2 Primary server being DDOSed due to a large number of connections from clients at same
time. Bpcd invokes nbcertcmd ping to first server after every 45 mins.

4068286 Remote Admin Console hangs on NetBackup Service Layer (NBSL) while connecting to
primary server.

4070421, version 11, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0 (DD 16.0).
10, 9

4073293, version 10 Updates Log4j JARs to 2.17.1, Spring JARs to 5.3.27, Jackson databind JARs to 2.13.2.2 ,
HttpClient JARs to 4.5.13, Commons Text to 1.10.0, Shiro to 1.11.0.

4078046, version 4 Spring, Jackson databind and httpclient update.

4078688, version 14, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1
13, 12, 11, 10, 9, 8, 7,
6

4084320 Hadoop database backup is very slow or failing with status 13

4084755 VMware incremental flash backup fails

4086611 Web UI on a non-English Windows server wrongly converted a byte in the path of the progress
file when sending a restore request to bprd.

4087222 Fail to restore VM with error 2820 if ESX server uses IPv6 address.

4089679, version 1 Certain files/folders are missing during restore browse of Windows VM backups.

4091600 MySQL Intelligent policy DB backup fails for multiple instances.

4091663 EEB to remove backup brought online from Archive without having to run a new archive
session or manually manage bpcatres output files.
 EEBs and other known issues resolved in NetBackup 10.3 70
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4091734, version 8, 7, EEB bundle contains fixes for MSDP issues on NetBackup 10.1.
6

4091917 nbstserv consumes a large amount of memory when the SLP backlog is large.

4091938, version 1 Unable to send mails configured in WebUI via TLS

4091996 PostgreSQL backup fails with error - Parser failed to issue command for PostgreSQL

4092276 Kubernetes configuration fails to validate cluster credentials. Failure Reason: System error
occurred.

4092298 Cleanup WAL archives after FULL backup was not working.

4094997 Provides Apache Tomcat 9.0.69 upgrade for NetBackup 8.3.0.1 to mitigate CVE-2022-42252.

4095000 Postgres failure - Require '-d' option for NetBackup Version 10.0

4095187 bpcatarc error: no entity was found (227)

4095513 Oracle password are displayed in plain text in NetBackup logs.

4096582 NBCS processes aren't shutting down and fail to delete Cloud snapshots.

4097919 Accelerator not working as expected for DNAS with Hitachi NAS for NFS shares.

4098090 Differential incremental backup (INCR) with Archive bit-based is successful, but some files
are not backed up, and the Archive bit of these files are cleared.

4098142, version 3, 2 Bundle EEB for resolving AIR replication job failures and WORM unlock time related issue.

4098462 Addresses HANA DB recovery issue.

4098676 AIR Import Confirmation fails due to invalid and/or failing to find the machine ID.

4098770 This EEB provides fixes for issues with large MSSQL database backups with universal share.

4099014 The nbdb_unload command fails to generate the schema output when run as part of the
NBSU execution due to lack of permissions on the NBSU output folder.

4101518 DNAS 'Exclude Volumes' is not being honored during a backup.

4101522 BMR Restore fails to map /boot on new hardware

4102406, version 10, 9, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.1.1.
8, 7, 6, 5, 4, 3, 2, 1

4102487 MSDP Storage server properties will not show itself as a replication target.
 EEBs and other known issues resolved in NetBackup 10.3 71
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4102836 Instant access for WDD disk is not appearing.

4103181 Remote Admin console hangs while connecting to primary server.

4103223 Updates Flex Library Versions in the NetBackup web UI.

4103705 VIP of NetBackup 8.3.0.2 fails with STATUS 200 despite updating the cache list for the virtual
machine.

4104235 Malware Scan Instant Access fails if the Standard backup image contains files with a specific
UID/GUI.

4104456 Slow backups and jobs queuing each night and storage servers all marked as DOWN.

4105272 BMR support for new version of RedHat platform RHEL 9.0 and 9.1 This EEB will add support
of RHEL 9.0 and 9.1 for Self-restore/DDR/DSR and lvm thin provisioning (self- restore/sytem
disk only restore).

4105549 Unable to send mails configured in WebUI via TLS

4105590 Teradata backup license reporting is still wrong after patch.

4106047, version 2, 1 Unable to log in with Active Directory user ID after configuring the LDAP domain via the API.

4106506 Host name does not change after switching to another node.

4106546, version 1 9.1.0.1 - Nbdeployutil Cumulative EEB for Accurate License Reporting

4106725 Cloud Object Store protection - restore from tape failure

4106801 NetBackup Java Console is slow when NetBackup Access Control (NBAC) is enabled.

4107275, version 1 Provides a feature for BOA such that AIX client can directly write to Datadomain storage.

4107419 Provides upgrades to Spring Framework version 5.3.27, Spring Security Web version 5.7.8,
Apache Commons Text 1.10, Commons-Fileupload version 1.5 and SnakeYAML usages
from ServiceLocatorImpl.

4107445 Provides upgrades to Spring Framework version 5.3.27, Apache Commons Text 1.10 and
SnakeYAML usages from ServiceLocatorImpl.

4107679 Fixes for NetBackup Administration Console, which hang in BMR node, Packages node and
change config dialog.

4107834 NetBackup Client Snapshot Management in Nutanix Cluster Fails snapshot with code (3022).

4107966 Bare metal restore clients are not loading.

 EEBs and other known issues resolved in NetBackup 10.3 72
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4108001 Web UI on a non-English Windows server wrongly converted a byte in the path of the progress
file when sending a restore request to bprd.

4108283 NetBackup 10.1.1 media server multiplexed tape backups fail with status code 66 for client
versions below 9.1.

4108386 DNAS backup fails due to bpbkar crash on backup host

4108999 BMR Restore fails to map /boot on new hardware

4109162 BMR Restore fails to map /boot on new hardware

4109223 BMR Restore fails to map /boot on new hardware

4109297 Fixes for NetBackup Administration Console, which hang in BMR node, Packages node and
change config dialog.

4109508 This EEB provides the mini-reset feature for NetBackup 8.3.

4109561 This EEB provides the mini-reset feature for NetBackup 9.0.

4109576 This EEB provides the mini-reset feature for NetBackup 9.1.

4109586 BMR Restore fails to map /boot on new hardware

4109623 Jobs fail with error codes 83, 84, 2074, 2106 during backup windows in midnight. Curl calls
to primary server fail to connect to PBX for some interval which cause backup failure. The
connection to PBX starts to work again after some interval.

4109674 Image cleanup error: fails to delete WORM locked image.

4109688 This EEB provides the mini-reset feature for NetBackup 10.0.

4109689 This EEB provides the mini-reset feature for NetBackup 10.1.

4109766 BMR Restore fails to map /boot on new hardware

4109784 Malware Scanner: image scanning is failing.

4109940 AHV backups failed with error 69.

4109953 PaaS backups are failing in Amazon Gov cloud.

4110392 Performance optimization for DNAS SMB backups.

4110432 NetBackup 10.1 client backups may fail with status-code 8314.

4110459 Provides upgrade to Apache Tomcat 9.0.71 or later.

 EEBs and other known issues resolved in NetBackup 10.3 73
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4110553 Initiating Kubernetes delete backup request fails with error code: 130

4110770 Addresses multiple NBFS specific issues.

4110817 Postgres failure - Require '-d' option for NetBackup Version 10.0.

4110847 Restoring Azure PaaS MS-SQL across tenants fails.

4111330 Conflict of EEBs while installing a new EEB.

4111420 The Instant Access job triggered by Malware Scan fails with error 4001. Malware Scan jobs
complete in one minute for million of files, which is unexpected.

4111537 Malware Scanning is failing with "Failed to create the instant access mount. (4001)"

4111653 Permissions not restored for directories and subdirectories on alternate path

4111676 Provides Apache Tomcat version 9.0.73 to mitigate CVE-2023-24988.

4111737 Backup failed for MariaDB database with error ' Failed to get pointer to function
mysql_library_end'.

4112094, version 3, 2, Enables alternate client restores and addresses issues with EEB install/uninstall for NBFS
1

4112110 Provides Apache Tomcat 9.0.73 or later to mitigate CVE-2023-28708

4112143 Adds utility on NetBackup primary server to identify cloud provider type.

4112144 Adds utility on NetBackup primary server to identify cloud provider type.

4112145 Adds utility on NetBackup primary server to identify cloud provider type.

4112146 Adds utility on NetBackup primary server to identify cloud provider type.

4112265 Teradata backups fail because they are unable to load or reference symbols in XBSA library.

4112371 Provides Apache Tomcat 9.0.73 or later to mitigate CVE-2023-28708 for NetBackup 9.1.0.1.

4112405 VMware agentless restore with NetBackup 10.1.1 to a Windows Server 2022 virtual machine
fails with status 2820.

4112632 Provides Apache Tomcat 9.0.73 or later to mitigate CVE-2023-28708 for NetBackup 9.0.0.1.

4112731 Provides upgrade to Apache to 9.0.73 or later for NetBackup 10.0.0.1 to mitigate
CVE-2023-24998.

4112909 Provides Apache Tomcat version 9.0.73 to mitigate CVE-2023-28708.

 EEBs and other known issues resolved in NetBackup 10.3 74
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4112949 VMWare Agentless restore is failing on CentOS 7.4 OS VMs.

4113027 Fails to connect to scan host error when malware scan job fails.

4113054 Adds k8s_service and virtualized_cloud_provider keys to Usage Insights metadata.

4113088 This EEB contains a new extension of anomaly detection called 'nbaneximgexp'. This EEB
is created for Flex setups only (linuxR_x86).

4113145 NDMP Restore fails for paths with special characters

4113668 bpnbat WEB login fails for Active Directory user as it is unable to save the authentication
token.

4113805 Provides Apache Tomcat 9.0.74 for NetBackup 10.2 to mitigate CVE-2023-24998.

4113832 Web UI on a non-English Windows server wrongly converted a byte in the path of the progress
file when sending a restore request to bprd.

4113874 The nbdb_unload command fails to generate the schema output when run as part of the
NBSU execution due to lack of permissions on the NBSU output folder.

4113891 Snapshot error 156 encountered.

4113961 Slow backup performance on MSDP after upgrading to NetBackup 10.0.0.1 from 9.1.0.1.

4114001, version 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.2

4114110 Oracle Recovery Points are missing.

4114363 Provides Kerberos 1.20.1 upgrade.

4114364 This EEB contains security fixes

4114365, version 1 This EEB contains security fixes

4114398 This EEB is used to diagnose vpfsd performance for NetBackup 8.3.0.2.

4114429 This EEB provides updates to Flex Scale Library Versions in the NetBackup web UI.

4114493 VMware VMs backups through CDP mechanism are slow for large VMs.

4114501 Excluding deleted assets from Kubernetes intelligent groups.

4114719 Adds k8s_service and virtualized_cloud_provider keys to Usage Insights metadata.

4114792 Remote Admin console hangs while connecting to primary server via Admin Network

4114801 Provides JRE 8u371 upgrade for RHEL 9.1.0.1.

 EEBs and other known issues resolved in NetBackup 10.3 75
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4114925, version 3, 2, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.
1

4115056 This is an EEB Package for Security updates

4115066 This EEB provides a fix for an issue with directories with long names in IA.

4115258 This EEB provides updates to Flex Scale Library Versions in the NetBackup web UI.

4115329 No Backup From Snapshot job gets triggered for PVC with a size 40TB or more

4115377 This EEB provides the ability to remove catalog brought online from archive without having
to run additional archive and not having to save and manage bpcatres outputs.

4115400, version 1 Job does not start when restoring to a different location using Web UI Spring update 5.3.20.

4115466 This EEB is provided to enable support of protection of AWS Redshift databases. The
infrastructure related changes are already part of Redwood release. This EEB contains
changes to enable backup and restores.

4115644 System error occurs in the web UI when trying to recover Windows backup with all_local_drives
directive / SCC.

4115735 After upgrade to NetBackup 10.2, jobs are sitting in queued state

4115862, version 1 Cannot save existing VMware policy in Web UI when it was created in the NetBackup
Administration Console.

4115893 NetBackup 10.2 client install causes non-NetBackup Postgres to stop working.

4115922, version 1 This EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1

4115931 Adds k8s_service and virtualized_cloud_provider keys to Usage Insights metadata.

4115990, version 5, 4, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.1.1.
3, 2, 1

4116100, version 1 Provides upgrades to Spring Framework version 5.3.24, Spring Security Web version 5.7.6,
Apache Commons Text 1.10 and SnakeYAML usages from ServiceLocatorImpl. Lag occurs
while updating Exchange credentials in NetBackup Administration Console on primary.

4116111 Replication job for cloud snapshots run sequentially instead of running in parallel. It is expected
to run 5 job in parallel when large numbers of workloads, snapshots and replications run.

4116227 NetBackup Kubernetes backup fails with Certificate errors.

4116282 This EEB provides NBFS API updates for the web UI.
 EEBs and other known issues resolved in NetBackup 10.3 76
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4116500 Java GUI hangs in BMR-Resources-Packages node due to Build number field missing in
Java OS level static strings for OSs before Windows 2022.

4116631 Following the upgrade to 10.1.1, the pagelimit and offset values are not being set from the
NetBackup Web UI when 'Kubernetes clusters' tab is selected.

4116644 Some image cleanup jobs exit with status 88.

4116781, version 2, 1 Intelligent Catalog Archiving is recalling .f files from image copies that are already expired

4116831, version 1 Addresses NetBackup primary server disconnection in Veritas Alta View for GA 10.1.1 builds.

4116874 PostgreSQL postmaster options causes nbdisco core dump.

4116916, version 1 An error occurs while registering the NetBackup primary server with Veritas Alta View after
using the proxy server.

4117068, version 1 Kubernetes backup job fails for deleted namespaces in intelligent group.

4117213 Backups of Hyper-V Virtual Machines end with error 48.

4117530 pg_basebackup tar file generated by recovery is corrupted and cannot be extracted due to
incorrect array size.

4117704, version 2, 1 This EEB provides Rancher support for Kubernetes clusters on 10.2.

4117775 Kubernetes intelligent group does not skip deleted namespaces while backup.

4117873 VMware agentless restore with NetBackup 10.2 to a Windows Server 2022 virtual machine
fails with status 2820.

4118032 Provides Apache Tomcat 9.0.74 or later to mitigate CVE-2023-24998.

4118096 Universal share backup runs into remote backup flow on BYO.

4118225 MS-SQL Point-in-Time recovery does not restore the database to the requested time if the
system timezone name is not part of the registry timezone name key.

4118281 Malware Scan filelist generation has issues when the scanning filename has special
characters.

4118496 Provides Tomcat 9.0.73 needed for OpsCenter 9.1.0.1.

4118534 Provides Apache Tomcat 9.0.75 or later to mitigate CVE-2023-24998.

4118737 This EEB provides improvements in handlehelper to do resource cleanup when resource
limitation is reached.
 EEBs and other known issues resolved in NetBackup 10.3 77
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4118749 Web UI is not able to show Infected Files list when infected files contain special characters
in names.

4118786 Adds k8s_service and virtualized_cloud_provider keys to Usage Insights metadata.

4118837, version 2, 1 Provides upgrades to Spring Framework version 5.3.27, Spring Security Web version 5.7.8,
Apache Commons Text 1.10, Commons-Fileupload version 1.5 and SnakeYAML usages
from ServiceLocatorImpl Single SignOn (SAML), Apache Shiro version 1.12.0.

4118884 Provides Kerberos upgrade to version 1.20.1 for security fixes.

4118936 Unable to display BMR data in the Web UI.

4119064 Adds backup start and end timestamp added to BPHDB logs.

4119066 Adds backup start and end timestamp added to BPHDB logs.

4119070, version 1 This EEB bundle contains multiple Kubernetes fixes.

4119203, version 3, 2, Malware scan job failed intermittently when Windows Defender used on the scan host
1

4119221 In a Flex environment, snapshots fail when backing up universal shares to a cloud storage
unit (STU).

4119243 Adds backup start and end timestamp added to BPHDB logs.

4119379 This EEB provides a security vulnerability fix.

4119709 Provides Apache Tomcat 9.0.74 or later to mitigate CVE-2023-24998.

4119713 AIR Imports are failing with "2060018 file not found".

4119934 Unable to send mails configured in the web UI via Transport Layer Security (TLS).

4120229 VMware backup fails with status code 200 saying 'The scheduler found that no backups are
due. Or, the target hosts do not need to be upgraded'.

4120276 Web UI on a non-English Windows server wrongly converted a byte in the path of the progress
file when sending a restore request to bprd.

4120354 Synthetic full backup fails with status code 610 when one image to synthesize resides on
tape.

4120515 VMware ASC job for Exchange VM completes with status 1: GRT Functionality for Database
is not supported because volume is on a GPT disk and is not supported.
 EEBs and other known issues resolved in NetBackup 10.3 78
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4120602 Restoring a virtual machine that has CPU Hot Plug (Hot Add) enabled in the virtual machine
settings fails when directed to a vsphere 8.x datastore.

4120679 NetBackup 10.1 client backups may fail with status code 8314.

4120790, version 1 This EEB bundle contains the following fixes: Central server and other primary server
communication issue. Socket read failures. Ignore ca_roots if large number of domains. Fix
to allow ~480 servers in lab setups.

4120871 VM IA error 4004: no version information available.

4120880 Adds new provider entry DataCore. Add Immutable Object Support for NetappLAN and
DataCore on WEBUI.

4120914 Openshift restore fails with 'invalid origin role binding' error.

4121339 Zero KB fragment size on MSDP non-WORM images.

4121537 Provides Apache Tomcat version 9.0.75 or later for NetBackup 10.0.0.1.

4121619 Failure to connect to scan host error when malware scan job fails.

4121855 PostgreSQL alternate restore fails with 85.

4121894 Restoring a virtual machine that has CPU Hot Plug (Hot Add) enabled in the virtual machine
settings fails when directed to a vsphere 8.x datastore.

4121982 Addresses issues with Oracle restore.

4122130, version 1 10.0.0.1 - Nbdeployutil Cumulative EEB for Accurate License Reporting

4122224 Provides Spring Framework version 5.3.27 upgrade.

4122528 PostgreSQL postmaster options causes nbdisco core dump.

4122568 ACL is not restored from VMware backup when file owned by Domain Users/Group.

4122615 This is an EEB Package for Security updates for NetBackup 10.0 servers.

4122628 This is an EEB Package for Security updates for NetBackup 10.0 clients.

4122861, version 1 This bundle EEB contains the following fixes - Fix1: 10.1 - Following the upgrade to 10.1,
discovery and job failures are seen. Fix2: Kubernetes configuration fails to validate cluster
credentials. Failure Reason: System error occurred.

4122907 Provides Apache Tomcat version 9.0.75 or later for NetBackup OpsCenter 10.0.0.1.

4122914 Provides Spring Framework version 5.3.27 for NetBackup 10.2.0.1.

 EEBs and other known issues resolved in NetBackup 10.3 79
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4122926 Synthetic full backup fails with status code 610 when one image to synthesize resides on
tape.

4122961 Addresses issues with Oracle restore.

4122965 MSDPC WORM creation with msdpcldutil could not find region configuration.

4123220 Remote Admin Console hangs on NetBackup Service Layer (NBSL) while connecting to
primary server.

4123774 This EEB provides PostgreSQL 15.x support in NetBackup 10.1.1.

4123910, version 1 Provides upgrades to Spring Framework version 5.3.27, Spring Security Web version 5.7.8,
Apache Commons Text 1.10 and SnakeYAML usages from ServiceLocatorImpl. Fixes NDMP
RBAC issue.

4124797, version 2, 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.0.1.

4124933 Provides Spring Framework version 5.3.27 upgrade.

4125134 Unable to log in with Active Directory user ID after configuring the LDAP domain via the API.

4125449, version 1 Malware scan fails with 'Missing parameters worklistid or osplatform or log file path'.

4125767 Web UI on a non-English Windows server wrongly converted a byte in the path of the progress
file when sending a restore request to bprd.

4125851 BMR fails for RHEL with 'Unable to unmount SRT'.

4125883 In the NetBackup 10.2 web UI, anomaly detection cannot remove clients from 'excluded
clients list'.

4126300 Provides JRE 8u381 upgrade for RHEL 9.1.0.1.

4126306 Provides Apache Tomcat version 9.0.75 or later for NetBackup 10.2.

4126603 Password is stored as plain text and catalog backups fail with Status 160 when the Disaster
Recovery path is in CIFS format.

4126665 Ca_roots are ignored if there are a large number (~480) of domains.

4126749 Backups and Replications are running slow. multiple servers are affected. Spoold has
performance issue with Windows 2019

4126929 This EEB provides support for multipart form payload API over web socket channel in NBWSS.

4127020 Provides Apache Tomcat version 9.0.75 or later for NetBackup 10.2.0.1.
 EEBs and other known issues resolved in NetBackup 10.3 80
Previous EEBs now resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4127150 Failure to connect to RHEL 9 scan hosts.

4127278 This EEB provides security fixes.

4127568 This EEB provides support for SCST 3.6 and SCST 3.7 on NetBackup 10.0.0.1 for Flex.

4127570 This EEB provides support for SCST 3.7 on NetBackup 10.1.1 for Flex.

4127573 This EEB provides support for SCST 3.7 on NetBackup 10.2.0.1 for Flex.

4127577 cata2map issue causes storage server to run out of memory.

4127678 This EEB provides multipart form data support and other important Veritas Alta View fixes
for NetBackup 10.2.

4127712 The remote web server is not enforcing HSTS.

4127898 Activation of Recovery Vault immutable storage fails on NetBcakup 10.0.0.1 with AWS.

4127929 Provides PyCA/cryptography upgrade to version 40.0.2.

4128007 Provides upgrades to Spring Framework version 5.3.27, Spring Security Web version 5.7.8,
Apache Commons Text 1.10 and SnakeYAML usages from ServiceLocatorImpl. Fixes issue
with deleted assets from Kubernetes intelligent groups.

4128501 VMware backup fails with status 200 after NetBackup upgrade from 8.2 to 10.1.1.

4129285 Provides Shiro update to version 1.12.0.

4129623, version 11 NetBackup Malware Issue: Flex Appliance prompt free SWAP is lower than optimal threshold
values

4130905 DNAS incremental backup of a Netapp Flexgroup volume with accelerator enabled scans
the same amount of data as a full.

4131014 Image cleanup error: failed to delete WORM locked image.

4131206 This package contains Anomaly extensions for detecting anomalies in image expiration and
detecting client offline due to any malware attack, respectively.

4131431 During NDMP restore, non-admin RBAC user receives error: The user does not have
permission to perform the requested operation.

4131582 During NDMP restore, non-admin RBAC user receives error: The user does not have
permission to perform the requested operation.

4131665, version 1 This EEB provides security fixes and other enhancements so that snapshots and backups
can work.
 EEBs and other known issues resolved in NetBackup 10.3 81
Other known issues resolved in NetBackup 10.3

Table 6-1 Previous EEBs now resolved in NetBackup 10.3 (continued)

Etrack Number EEB Description

4133822 AIR importing BMR backup data of windows client fails on target Red Hat primary server
after AIR replication job completes successfully.

4134245 Provides libxml upgrade to version 2.11.4.

4134365 Provides Python upgrade to version 3.9.18.

4134891 Provides Python upgrade to version 3.9.17.

Other known issues resolved in NetBackup 10.3

Etrack Incident: 4089473
■ Associated Primary Etrack: 4072291
■ Associated Service Request Etrack(s): 4072290
■ Description:
Backups and replications failed with status 25 communication between primary
and media servers.
Etrack Incident: 4099351
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Datamover operation was disallowed by cluster policy due to running in privileged
mode.
Etrack Incident: 4100681
■ Associated Primary Etrack: 4098285
■ Associated Service Request Etrack(s): 4098284
■ Description:
The dbbackex.exe process used 40GB of memory when a NetBackup 9.1 client
backed up a large SQL database.
Etrack Incident: 4104966
■ Associated Primary Etrack: 4102781
■ Associated Service Request Etrack(s): 4102780
■ Description:
 EEBs and other known issues resolved in NetBackup 10.3 82
Other known issues resolved in NetBackup 10.3

Catalog backup size suddenly dropped from 1.63TB to 199.3 GB.

Etrack Incident: 4105595
■ Associated Primary Etrack: 4101187
■ Associated Service Request Etrack(s): 4101186
■ Description:
Backup From Snapshot (BFS) failed for cross-account with AWS Gov cloud
region.
Etrack Incident: 4105601
■ Associated Primary Etrack: 4101187
■ Associated Service Request Etrack(s): 4101186
■ Description:
Backup From Snapshot (BFS) failed for cross-account with AWS Gov cloud
region.
Etrack Incident: 4107684
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
SSH Key authentication did not work in NetBackup instances on Flex.
Etrack Incident: 4108823
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
External certificates were not updating the PAF web app in server.xml when
removing the CA.
Etrack Incident: 4108910
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Huawai was still listed in CloudProvider.src/xml after support for it was removed.
Etrack Incident: 4109101
■ Associated Primary Etrack: 4099027
■ Associated Service Request Etrack(s): 4099026
 EEBs and other known issues resolved in NetBackup 10.3 83
Other known issues resolved in NetBackup 10.3

■ Description:
Replicated images imported from WORM storage were not expiring automatically
when the retention lock was above the maximum for the storage.
Etrack Incident: 4109534
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The volume from a snapshot was not being deleted when the original storage
class had a retain flag.
Etrack Incident: 4110034
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
When NetBackup or Kubernetes operators attempted to communicate with each
other during discovery, there was a scenario where an error was logged related
to the certificate authority.
Etrack Incident: 4110296
■ Associated Primary Etrack: 4110093
■ Associated Service Request Etrack(s): 4110092
■ Description:
Java BAR GUI would hang when drilling into a directory structure after DR.
Etrack Incident: 4110822
■ Associated Primary Etrack: 4109117
■ Associated Service Request Etrack(s): 4109116
■ Description:
Object Listing returns empty objects when there are objects in bucket.
Etrack Incident: 4111019
■ Associated Primary Etrack: 4096539
■ Associated Service Request Etrack(s): 4096538
■ Description:
Snapshot and shares created on Isilon during DNAS backups were left behind
and required manual cleanup.
Etrack Incident: 4111463
 EEBs and other known issues resolved in NetBackup 10.3 84
Other known issues resolved in NetBackup 10.3

■ Associated Primary Etrack: 4096539

■ Associated Service Request Etrack(s): 4096538
■ Description:
Snapshot and shares created on Isilon during DNAS backups were left behind
and required manual cleanup.
Etrack Incident: 4111470
■ Associated Primary Etrack: 4096539
■ Associated Service Request Etrack(s): 4096538
■ Description:
Snapshot and shares created on Isilon during DNAS backups were left behind
and required manual cleanup.
Etrack Incident: 4111814
■ Associated Primary Etrack: 4111323
■ Associated Service Request Etrack(s): 4111322
■ Description:
After an upgrade to NetBackup 10.1.1, the web UI's VM tab showed "system
error occurred" message.
Etrack Incident: 4111928
■ Associated Primary Etrack: 4106412
■ Associated Service Request Etrack(s): 4106411
■ Description:
Unable to install Snapshot Manager extensions on Azure Kubernetes Services
(AKS).
Etrack Incident: 4113988
■ Associated Primary Etrack: 4114184
■ Associated Service Request Etrack(s): 4114183
■ Description:
If location constraint is applied, then global snapshot creation failed, which in
turn failed the restore.
Etrack Incident: 4114315
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 10.3 85
Other known issues resolved in NetBackup 10.3

Currently in the web UI, auto-discovery interval for Kubernetes was set to 30
minutes by default, but the default was not displayed. Also, the value could not
be set in minutes (only in hours) and could not be returned to the default 30
minutes.
Etrack Incident: 4114367
■ Associated Primary Etrack: 4113904
■ Associated Service Request Etrack(s): 4113903
■ Description:
Key Management System (KMS) database filed fail to backup during catalog
backup, exiting with status 144.
Etrack Incident: 4114445
■ Associated Primary Etrack: 4113337
■ Associated Service Request Etrack(s): 4113336
■ Description:
Backup previously successful for one subscription later started failing after
extending permission to other subscriptions through the Azure web portal.
Etrack Incident: 4114451
■ Associated Primary Etrack: 4111476
■ Associated Service Request Etrack(s): 4111475
■ Description:
Restores failed to original storage class used at the time of backup.
Etrack Incident: 4114795
■ Associated Primary Etrack: 4108537
■ Associated Service Request Etrack(s): 4108536
■ Description:
Error code 4213 (Snapshot import failed) received on Oracle database backup
made by snapshot client/CloudPoint.
Etrack Incident: 4114854
■ Associated Primary Etrack: 4110412
■ Associated Service Request Etrack(s): 4110411
■ Description:
AWS replications failed with error "exceeded max request time '14400 s'".
Etrack Incident: 4114987
 EEBs and other known issues resolved in NetBackup 10.3 86
Other known issues resolved in NetBackup 10.3

■ Associated Primary Etrack: 4114098

■ Associated Service Request Etrack(s): 4114097
■ Description:
Automation generated false positive reports.
Etrack Incident: 4115213
■ Associated Primary Etrack: 4114645
■ Associated Service Request Etrack(s): 4114644
■ Description:
Missing timezone files caused nbwmc to go down after upgrade to NetBackup
10.2.
Etrack Incident: 4115374
■ Associated Primary Etrack: 4115368
■ Associated Service Request Etrack(s): 4115367
■ Description:
NetBackup 10.2 upgrade failed to migrate the Sybase database.
Etrack Incident: 4116464
■ Associated Primary Etrack: 4113090
■ Associated Service Request Etrack(s): 4113088
■ Description:
New anomaly extension nbaneximgexp binary for Flex.
Etrack Incident: 4117010
■ Associated Primary Etrack: 4114791
■ Associated Service Request Etrack(s): 4114790
■ Description:
NAS-Data-Protection policy failed after Snapcenter Management Server upgrade.
Etrack Incident: 4117104
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Silent client installs on Windows did not prevent installs of older versions of
NetBackup clients.
Etrack Incident: 4117182
 EEBs and other known issues resolved in NetBackup 10.3 87
Other known issues resolved in NetBackup 10.3

■ Associated Primary Etrack: 4116771

■ Associated Service Request Etrack(s): 4116770
■ Description:
With NBAC configured, the bpstulist command experienced a core dump
when executed under a non-root NBAC user.
Etrack Incident: 4117609
■ Associated Primary Etrack: 4117165
■ Associated Service Request Etrack(s): 4117164
■ Description:
Unable to successfully register Azure plugin to the Germany West Central region,
receiving 'Failed to connect Authentication' error message.
Etrack Incident: 4117850
■ Associated Primary Etrack: 4107523
■ Associated Service Request Etrack(s): 4107522
■ Description:
Image cleanup failed with WORM lock error.
Etrack Incident: 4118692
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Timestamps in audit records exported to syslog were not included.
Etrack Incident: 4120210
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Failed to backup PVC with a name longer than 63 characters.
Etrack Incident: 4120366
■ Associated Primary Etrack: 4120167
■ Associated Service Request Etrack(s): 4120166
■ Description:
CloudPoint backups would hang for all subscriptions if the permissions were
not current for every subscription.
 EEBs and other known issues resolved in NetBackup 10.3 88
Other known issues resolved in NetBackup 10.3

Etrack Incident: 4120778

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
AWS DynamoDB restore jobs failed.
Etrack Incident: 4121792
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Secret with API key was not mandated as a prerequisite before Helm install.
Etrack Incident: 4122039
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The WebsvcPasswordCheck process did not work as expected when a non-local
user was used.
Etrack Incident: 4122361
■ Associated Primary Etrack: 4122362
■ Associated Service Request Etrack(s): 4122361
■ Description:
Internal server error occurred while sending message.
Etrack Incident: 4123363
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Assets API ignored the zero if COS account name started with 0.
Etrack Incident: 4123428
■ Associated Primary Etrack: 4122115
■ Associated Service Request Etrack(s): 4122114
■ Description:
No 'Backup from Snapshot' job was generated for a 43TB PVC.
Etrack Incident: 4123466
 EEBs and other known issues resolved in NetBackup 10.3 89
Other known issues resolved in NetBackup 10.3

■ Associated Primary Etrack: 4123180

■ Associated Service Request Etrack(s): 4123179
■ Description:
Error message in logs did not identify the queue: ERROR - Queue is empty.
Etrack Incident: 4123764
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Needed to add support for MSDP cloud on SLES.
Etrack Incident: 4123936
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Code changes to add BMR support for RHEL 9.2 client/boot server was needed.
Etrack Incident: 4125573
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
nbcheck needed to confirm port 1556 availability for a NetBackup client to be
able to connect to a primary server.
Etrack Incident: 4125753
■ Associated Primary Etrack: 4123180
■ Associated Service Request Etrack(s): 4123179
■ Description:
Web UI did not provide a proper message that an asset was deleted.
Etrack Incident: 4126796
■ Associated Primary Etrack: 4126149
■ Associated Service Request Etrack(s): 4126148
■ Description:
NetBackup queue messaging broker failed to start while configuring ECA after
an upgrade.
Etrack Incident: 4127259
 EEBs and other known issues resolved in NetBackup 10.3 90
Other known issues resolved in NetBackup 10.3

■ Associated Primary Etrack: 4126767

■ Associated Service Request Etrack(s): 4126766
■ Description:
For Cloud Scale, the subscriber failed after two tries.
Etrack Incident: 4129409
■ Associated Primary Etrack: 4117876
■ Associated Service Request Etrack(s): 4117875
■ Description:
NetBackup Snapshot Manager: the size of messages file grew rapidly as SE
Linux generated logs.
Etrack Incident: 4129431
■ Associated Primary Etrack: 4122192
■ Associated Service Request Etrack(s): 4122191
■ Description:
Snapshot failed in bulk when run parallelly using CIG.
Etrack Incident: 4129437
■ Associated Primary Etrack: 4113471
■ Associated Service Request Etrack(s): 4113472
■ Description:
SSL Handshake issue occurred while adding plugin in CloudScale deployment
and registering Kubernetes extension.
Etrack Incident: 4129819
■ Associated Primary Etrack: 4125641
■ Associated Service Request Etrack(s): 4125640
■ Description:
NetBackup 10.2.0.1 nbcplogs did not create NetBackup storage unit as expected.
Etrack Incident: 4130336
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Unable to restore from a universal share.
Etrack Incident: 4130462
 EEBs and other known issues resolved in NetBackup 10.3 91
Other known issues resolved in NetBackup 10.3

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
When the NetBackup user was non-root and was creating MSDP at a Linux with
no sudo tool installed, MSDP failed to be created.
Etrack Incident: 4130870
■ Associated Primary Etrack: 4115773
■ Associated Service Request Etrack(s): 4115772
■ Description:
Images failed to be WORM-locked due to invalid max time.
Etrack Incident: 4131012
■ Associated Primary Etrack: 4120105
■ Associated Service Request Etrack(s): 4120104
■ Description:
Error occurred while changing cloud throttling available bandwidth: Unable to
fetch Scalable Storage Settings: unable to process request (228).
Etrack Incident: 4131931
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
API returned "Server configuration not found in NetBackup" error incorrectly
due to a pagination error in the API.
 Chapter 7
EEBs and other known
issues resolved in
NetBackup 10.2.0.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.2.0.1

■ Other known issues resolved in NetBackup 10.2.0.1

Previous EEBs now resolved in NetBackup

10.2.0.1
Table 7-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.2.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 7-1 Previous EEBs now resolved in NetBackup 10.2.0.1

Etrack Number EEB Description

3981133, version 37, The EEB bundle contains fixes for MSDP issues on NetBackup 8.2
36

3984936 Migrated and pre-migrated files are skipped in the backup.

 EEBs and other known issues resolved in NetBackup 10.2.0.1 93
Previous EEBs now resolved in NetBackup 10.2.0.1

Table 7-1 Previous EEBs now resolved in NetBackup 10.2.0.1 (continued)

Etrack Number EEB Description

3987773 bpbkar skips backup of GPFS migrated and pre-migrated files.

4010093 Backups fail with EEB installed and with more than 4000 files in the backup.

4033971, version 11 The EEB bundle contains fixes for MSDP issues on NetBackup 9.0.0.1

4068286 Remote Admin Console hangs on NetBackup Service Layer (NBSL) while connecting to
primary server.

4086519 Migrated and pre-migrated files are skipped in the backup.

4091938, version 1 Unable to send mails configured in the web UI via TLS

4092298 Cleanup WAL archives after FULL backup are not working.

4094997 Provides Apache Tomcat 9.0.69 upgrade for NetBackup 8.3.0.1 to mitigate CVE-2022-42252.

4096609 Skipping migrated and pre-migrated files in the backup causes performance degradation.

4098090 Differential incremental backup (INCR) with Archive bit-based is successful, but some files
are not backed up, and the Archive bit of these files are cleared.

4099014 The nbdb_unload command fails to generate the schema output when run as part of the
NBSU execution due to lack of permissions on the NBSU output folder.

4100421 Unable to write progress log

4101522 BMR Restore fails to map /boot on new hardware

4103181 Remote Admin console hangs while connecting to primary server.

4104456 Slow backups and jobs queuing each night and storage servers all marked as DOWN.

4105549 Unable to send mails configured in WebUI via TLS

4106205 Skipping migrated and pre-migrated files in the backup causes performance degradation.

4106725 Cloud Object Store protection - restore from tape failure

4106801 NetBackup Java Console is slow when NetBackup Access Control (NBAC) is enabled.

4107419 spring framework update 5.3.27 ,Spring Security Web to 5.7.8, commons text to 1.10
,commons-fileupload to 1.5 and snakeyaml usages from servicelocatorimpl

4107445 spring framework update 5.3.27 , commons text 1.10 and snakeyaml usages from
servicelocatorimpl

4108386 DNAS backup fails due to bpbkar crash on backup host

 EEBs and other known issues resolved in NetBackup 10.2.0.1 94
Previous EEBs now resolved in NetBackup 10.2.0.1

Table 7-1 Previous EEBs now resolved in NetBackup 10.2.0.1 (continued)

Etrack Number EEB Description

4108529 The Japanese message does not appear after the expiration operation on the backup image
of the WORM storage unit.

4108999 BMR Restore fails to map /boot on new hardware

4109162 BMR Restore fails to map /boot on new hardware

4109223 BMR Restore fails to map /boot on new hardware

4109586 BMR Restore fails to map /boot on new hardware

4109623 Jobs fail with error codes 83, 84, 2074, 2106 during backup windows in midnight. Curl calls
to primary server fail to connect to PBX for some interval which cause backup failure. The
connection to PBX starts to work again after some interval.

4109766 BMR Restore fails to map /boot on new hardware

4110392 Performance optimization for DNAS SMB backups.

4110432 NetBackup 10.1 client backups may fail with status-code 8314.

4110459 Provides upgrade to Apache Tomcat 9.0.71 or later.

4110553 Initiating Kubernetes delete backup request fails with error code: 130

4111653 Permissions not restored for directories and subdirectories on alternate path

4111676 Provides Appache Tomcat version 9.0.73 to mitigate CVE-2023-24988.

4111737 Backup failed for MariaDB database with error ' Failed to get pointer to function
mysql_library_end'.

4112110 Provides Apache Tomcat 9.0.73 or later to mitigate CVE-2023-28708

4112265 Teradata backups fail because they are unable to load or reference symbols in XBSA library.

4112371 Provides Apache Tomcat 9.0.73 or later to mitigate CVE-2023-28708 for NetBackup 9.1.0.1.

4112405 VMware agentless restore with NetBackup 10.1.1 to a Windows Server 2022 virtual machine
fails with status 2820.

4112632 Provides Apache Tomcat 9.0.73 or later to mitigate CVE-2023-28708 for NetBackup 9.0.0.1.

4112731 Provides upgrade to Apache to 9.0.73 or later for NetBackup 10.0.0.1 to mitigate
CVE-2023-24998.

4112909 Provides Apache Tomcat version 9.0.73 to mitigate CVE-2023-28708.

 EEBs and other known issues resolved in NetBackup 10.2.0.1 95
Previous EEBs now resolved in NetBackup 10.2.0.1

Table 7-1 Previous EEBs now resolved in NetBackup 10.2.0.1 (continued)

Etrack Number EEB Description

4113145 NDMP Restore fails for paths with special characters

4113668 bpnbat WEB login fails for Active Directory user as it is unable to save the authentication
token.

4113805 Provides Apache Tomcat 9.0.74 for NetBackup 10.2 to mitigate CVE-2023-24998.

4113874 The nbdb_unload command fails to generate the schema output when run as part of the
NBSU execution due to lack of permissions on the NBSU output folder.

4113891 Snapshot error 156 encountered.

4114110 Oracle Recovery Points are missing.

4114363 Provides Kerberos 1.20.1 upgrade.

4114364 This EEB contains security fixes

4114365, version 1 This EEB contains security fixes

4114501 Excluding deleted assets from Kubernetes intelligent groups.

4114792 Remote Admin console hangs while connecting to primary server via Admin Network

4114801 Provides JRE 8u371 upgrade for RHEL 9.1.0.1.

4114925, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.

4115056 This is an EEB Package for Security updates

4115329 No Backup From Snapshot job gets triggered for PVC with a size 40TB or more

4115735 After upgrade to NetBackup 10.2, jobs are sitting in queued state

4115862, version 1 Cannot save existing VMware policy in Web UI, it was created in Java Console.

4115893 NetBackup 10.2 client install causes non-NetBackup Postgres to stop working.

4115990, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.1.1.

4116100, version 1 spring framework update 5.3.24 ,Spring Security Web to 5.7.6, commons text 1.10 and
snakeyaml usages from servicelocatorimpl ,While updating Exchange credentials in Netbackup
JAVA GUI, lag/hang seen on Primary(WebService)

4116111 Replication job for cloud snapshots run sequentially instead of running in parallel. It is expected
to run 5 job in parallel when large numbers of workloads, snapshots and replications run.
 EEBs and other known issues resolved in NetBackup 10.2.0.1 96
Other known issues resolved in NetBackup 10.2.0.1

Table 7-1 Previous EEBs now resolved in NetBackup 10.2.0.1 (continued)

Etrack Number EEB Description

4116916, version 1 An error occurs while registering the NetBackup primary server with Veritas Alta View after
using the proxy server.

4117068, version 1 Kubernetes backup job fails for deleted namespaces in intelligent group.

4117775 Kubernetes intelligent group does not skip deleted namespaces while backup.

4117873 VMware agentless restore with NetBackup 10.2 to a Windows Server 2022 virtual machine
fails with status 2820.

4118032 Provides Apache Tomcat 9.0.74 or later to mitigate CVE-2023-24998.

4118534 Provides Apache Tomcat 9.0.75 or later to mitigate CVE-2023-24998.

4119709 Provides Apache Tomcat 9.0.74 or later to mitigate CVE-2023-24998.

Other known issues resolved in NetBackup

10.2.0.1
Etrack Incident: 4111929
■ Associated Primary Etrack: 4106412
■ Associated Service Request Etrack(s): 4106411
■ Description:
Unable to install NetBackup Snapshot Manager 10.1 extensions on Azure
Kubernetes Service (AKS).
Etrack Incident: 4114285
■ Associated Primary Etrack: 4113471
■ Associated Service Request Etrack(s): 4113472
■ Description:
PVM-1906 fix.
Etrack Incident: 4115057
■ Associated Primary Etrack: 4111476
■ Associated Service Request Etrack(s): 4111475
■ Description:
PVCs were restored with different storage classes other than that were backed
up.
 EEBs and other known issues resolved in NetBackup 10.2.0.1 97
Other known issues resolved in NetBackup 10.2.0.1

Etrack Incident: 4115211

■ Associated Primary Etrack: 4114645
■ Associated Service Request Etrack(s): 4114644
■ Description:
Missing time zone files caused NetBackup Web Management Console service
(nbwmc) to fail after upgrade to NetBackup 10.2.
Etrack Incident: 4115370
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Upgrade to NetBackup 10.2 failed and rolled back because it was unable to
unload NBAZDB.db.
Etrack Incident: 4115390
■ Associated Primary Etrack: 4115368
■ Associated Service Request Etrack(s): 4115367
■ Description:
Unable to create or upgrade the NetBackup database from Sybase to
PostgreSQL.
Etrack Incident: 4117004
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
When IPv6 is disabled on the setup, the flexsnap-nginx container is in restarting
state after NetBackup Snapshot Manager (NBSM) deployment.
Etrack Incident: 4117159
■ Associated Primary Etrack: 4116771
■ Associated Service Request Etrack(s): 4116770
■ Description:
With NetBackup Access Control (NBAC) configured, the bpstulist command
experiences core dumps when executed under a non-root NBAC user.
Etrack Incident: 4117407
■ Associated Primary Etrack: 4116964
■ Associated Service Request Etrack(s): 4116963
 EEBs and other known issues resolved in NetBackup 10.2.0.1 98
Other known issues resolved in NetBackup 10.2.0.1

■ Description:
The PostgreSQL Bouncer connection pooler (pgbouncer) failed to start because
resolv.conf file was missing.
 Chapter 8
EEBs and other known
issues resolved in
NetBackup 10.2
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.2

■ Other known issues resolved in NetBackup 10.2

Previous EEBs now resolved in NetBackup 10.2

Table 8-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.2 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 8-1 Previous EEBs now resolved in NetBackup 10.2

Etrack Number EEB Description

3973251 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3992265 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.
 EEBs and other known issues resolved in NetBackup 10.2 100
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

3996205 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3999214 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4020029 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4042999 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4047040, version 24, The EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1
23, 22, 21, 20

4049731 CDP - slow backups for big machines

4054927 Exchange GRT backups fails with error 'OPEN DATABASE FAILED: -510 There was a failure
writing to the log file'

4056627 Exchange GRT Backup completes with status code 1

4056674 Import Volume groups option is grayed out and unchecked. The expected behavior should
be 'Make available volumes on non-restored disks after the system is restored' option be
grayed out and always enabled for Windows LDM clients.

4056844 Exchange GRT backups return status 1 due to a Jet error in the granular phase of the backup.
The problem is intermittent.

4060819 MySQL database backup does not delete the snapshots after the backup completes.

4063094 nbwin.exe fails when restoring a Hyper-V client using 'Start Restore of Marked Files' button
in BAR.

4064571 Failure alert mail is not getting generated from OpsCenter.

4069343 Exchange backups failing with error message status 1

4070421, version 8, 7 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0 (DD 16.0).

4070535, version 5, 4 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0 for containers

4070736 Schedules are deleted when using Summary to modify.

4071624 MySQL restore fails on creating directory - Error creating the database directory.

4073293, version 9, 8 Updates Log4j JARs to 2.17.1, Spring JARs to 5.3.20, Jackson databind JARs to 2.13.2.2,
HttpClient JARs to 4.5.13, Commons Text to 1.10.0, Shiro updated to 1.11.0.
 EEBs and other known issues resolved in NetBackup 10.2 101
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4073422 Granular processing fails occasionally for Exchange backup.

4075538, version 3, 2 Updates Log4j JARs to 2.17.1, Spring JARs to 5.3.20, and Shiro JARs to 1.11.0

4076448 OpsCenter 10.0 Operational Restore searches do not complete, or return full results.

4078046, version 3, 2 Spring, Jackson databind and httpclient update.

4078559 Multibyte characters wider than 2 bytes in file names on NTFS file systems inside virtual
machines are not correctly encoded during VMware backups and may result in backup
failures.

4078688, version 5, 4 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1

4078967 Exchange GRT Backup completes with status code 1

4082079 EEB to support NetBackup v9.1.0.1 FTMS instance running on Flex Appliance 3

4082080 This EEB provides support for NetBackup v10 FTMS instance running on Flex Appliance 3.

4082423 ADAM GRT fails with status code 1.

4083862 NetBackup Hyper-V reference points are not cleaned up in VMCX files.

4084521 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1 (DD 15.0.2)

4084982 Failure alert mail is not getting generated from OpsCenter.

4085095 This EEB provides security fixes.

4085096 This EEB provides security fixes.

4085371 Updates Spring jars to 5.3.20 , updates Commons Text jars to 1.10.0 and updates Shiro to
1.10.0.

4085396 Upgrades Spring JARs to 5.3.20.

4085596 bpbkar does not exit immediately if the universal share file list fails.

4085919 nbcallhomeproxyconfig starts and allows entry and testing of a new proxy configuration, but
is unable to save new configurations or to load or test existing configurations.

4087028 Remove WAR files from media servers.

4087229, version 1 This EEB provides security fixes.

4087334, version 1 Security fixes V3

4088377 Kubernetes cluster validation on NetBackup fails.

 EEBs and other known issues resolved in NetBackup 10.2 102
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4088549 Image compression performed after the catalog backup expires fails with 'No dotf file'.

4089161 Duplication Failure due to leftover bpdm process consuming MSDP Worker Threads

4089167 This EEB resets the old values of variables.

4089612, version 1 If a SAML document has been submitted past 'NotOnOrAfter' field value under 5 minute,
then the SAML document will be accepted and the user is able to login.

4089616 OpsCenter 10.0.0.1 Operational Restore searches do not complete, or return full results.

4089635, version 1 This EEB provides security fixes.

4090050 After a catalog backup, sometimes the anomaly detection service fails to start automatically.

4090059 When creating oracle policy, the 'new' button on backup selection tab is not working.

4090121 This EEB provides security fixes.

4090126, version 1 This EEB provides security fixes.

4090149, version 1 This EEB provides security fixes.

4090152 This EEB provides security fixes.

4090153, version 1 This EEB provides security fixes.

4090309 VxUL logging parameter NumberOfLogFiles is not being honored. It results in accumulation
of PBX log files, which fills up system space.

4090775, version 1 This EEB provides security fixes.

4090866, version 1 This EEB provides security fixes.

4090883 SQL Server backup images have conflicting metadata if created in the same second for the
same database. This prevents the Netbackup SQL GUI from being able to find backup chain.

4090915 Issue with browsing images after unarchiving catalog images in NetBackup 10.0.0.1.

4090991 Shared VPC is not visible while restoring backup copy.

4091028 CLIENT_WRITE_TIMEOUT not required anymore.

4091687 The All Failed Backups report is not showing all failed jobs

4091698 This is an EEB Package for Security updates.

4091734, version 5, 4 EEB bundle contains fixes for MSDP issues on NetBackup 10.1.
 EEBs and other known issues resolved in NetBackup 10.2 103
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4091758 This EEB provides security fixes.

4091883 Security fixes for 8.2 client

4092019 Nutanix AHV backup fails with status 144

4092071, version 2 Using ExaGrid OST while performing optimized duplication in NetBackup 10.1 is not working.

4092332 FTMS support for NetBackup instance running on Flex 3

4092505 MySQL restore fails on creating directory - Error creating the database directory.

4092513, version 1 The NetBackup Administration Console displays "cannot connect on socket(25)" error when
clicking on "Policies" the first time.

4092654 SQL Server backups using client encryption fail with status code 42.

4092988 Updates JRE to version 351.

4093229 NetBackup Hyper-V reference points are not cleaned up in VMCX files.

4093315 bpps.exe lists non-NetBackup process, so NetBackup is not able to verify if NetBackup is
down. This prevents upgrades and EEB installation.

4093459 nbcallhomeproxyconfig starts and allows entry and testing of a new proxy configuration, but
is unable to save new configurations or to load or test existing configurations.

4093592 The Oracle Copilot backup failed due to issue in brash setup in DD 16.0.

4093944 Updates Apache Tomcat to 9.0.69 for NetBackup 10.1.

4094353 Upgrading to NetBackup 10 is very slow when updating the permissions on NetBackup
files/folders.

4094447 The index from snapshot becomes very slow for Azure cloud virtual machine due to Azure
APIs large fragmented virtual disk and bitmap creation process.

4094481 Updates Apache Tomcat to 9.0.68 for OpsCenter 10.0.0.1.

4094688 Upgrades WMC Apache Tomcat server to 9.0.69.

4094812 Updates JRE to version 351.

4094854 Oracle Copilot backup with instant access fails. Snapshot job is failing with error 144 and 13.

4094927 On backup, bpbkar crashes when server list is greater than or equal to 512 characters,
reducing the server list size resulted in successful backups.
 EEBs and other known issues resolved in NetBackup 10.2 104
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4094930 When creating an Oracle policy, the 'new' button on backup selection tab is not working.

4094988 Upgrades WMC Tomcat server to 9.0.69.

4095174 Updates Apache Tomcat to 9.0.68 for NetBackup 8.3.0.2.

4095269 When creating an Oracle policy, the 'new' button on the backup selection tab is not working.

4095357 Following the upgrade to 10.1, discovery and job failures are seen.

4095441 Exchange GRT backup fails with Status 1 (-510 and -1032)

4095526 Vpfs cron generates logrotate error every 5 minutes.

4095885 When creating an Oracle policy, the 'new' button on the backup selection tab is not working.

4096006 Can't update post rehydration period from the web UI or API when MSPD-C is configured
with Recovery Vault Azure archive tier.

4096418 Exchange backups fail with error message status 1.

4096709 NetBackup fails to install on RHEL 8 if OS FIPS Mode is enabled.

4096739 VxUL logging parameter NumberOfLogFiles is not being honored. It results in accumulation
of PBX log files, which fills up system space.

4096931 'Make available volumes on non-restored disks after the system is restore' is 'dimmed' and
not editable.

4097109 Replication to DataDomain fails due to missing IM fragment.

4097139 A non-GRT (Granular Recovery Technology) Exchange restore fails.

4097290 Exchange restore Server status = 2810 MS-Exchange-Server policy restore error. Server
status = 5

4097442 nbwin.exe fails when restoring a Hyper-V client using 'Start Restore of Marked Files' button
in BAR.

4097645 In the NetBackup Administration Console, Volume Groups list may show duplicate rows and
inconsistent information. Robotic inventory may fail with error 40.

4098142, version 1 Bundle EEB for resolving AIR replication job failures.

4098431 Upgrades WMC Tomcat server to 9.0.69.

4098591 Slow VM restores occur due to VM creation time.

 EEBs and other known issues resolved in NetBackup 10.2 105
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4098620 MSDP-C disk pool creation issue.

4098725 Duplications DataDomain fails since upgrade to 10.1 if using a duplication copy as the source
(not the backup as source). This is for User Archive Backups.

4098770 This EEB bundle addresses performance issues with universal shares.

4098929 Updates NetBackup Solaris installers to handle Solaris 10 patch version correctly.

4099080 Updates Apache Tomcat to 9.0.70 for NetBackup 10.0.0.1.

4099317 While updating Exchange credentials in NetBackup Administration Console, a lag is seen
on Primary (WebService).

4099411 The NetBackup Administration Console hangs in Bare Metal Restore Resources Packages
node.

4099431 Updates Apache Tomcat to 9.0.70

4099639 AHV restore with OverWrite opton fails since upgrade to 10.0.0.1 when iSCSI DataServices
IP is not configured.

4099693 Updates Apache Tomcat to 9.0.70 for NetBackup 10.1.

4099822 Upgrades WMC Apache Tomcat server to 9.0.70.

4100002 NetBackup for Kubernetes with Certificate errors.

4100042 Provides JRE 8u351 for OpsCenter Server and OpsCenter ViewBuilder.

4100047 This EEB removes /etc/cron.d/vpfs_monitor.cron from Linux clients using a VxUpdate package.

4100650, version 3 Oracle Backup fails with 87 Error - Failed to write to spoold on storage server (unknown
error).

4100934 Exchange backups are locking the AD service accounts.

4101308 NetBackup Administration Console hangs in BMR-Resources-Packages due to changes

made to support Windows 2022 OS.

4101833 Updates Apache Tomcat to 9.0.70 for NetBackup 10.1.1.

4101835 Updates Apache Tomcat to 9.0.70 for Flex.

4101854 Updates Apache Tomcat to 9.0.70 OpsCenter 10.0.0.1

4102253 Oracle Backup fails with 87 Error - Failed to write to spoold on storage server (unknown
error).
 EEBs and other known issues resolved in NetBackup 10.2 106
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4102406, version 1 This EEB bundle contains fixes for MSDP issues on NetBackup 10.1.1.

4102476, version 1 This EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1.

4102746 Problem entering credentials under Host Properties for Exchange: the web service stops
working and the Primary server needs to have the NetBackup services restarted.

4102855 Updates Apache Tomcat to 9.0.71.

4103846 AWS WORM: Many more verify operations than uploads, ocsd high CPU use and slow upload
performance causing on-premise storage to fill.

4103855 A non-GRT (Granular Recovery Technology) Exchange restore fails.

4103915 When entering credentials under Host Properties for Exchange, the web service stops working
and the Primary server needs to have the NetBackup services restarted.

4103918 The nbdelete command is very slow on ADV Pool.

4104406 For multiple vpfs instance, Oracle Copilot snapshots fail (156 Snapshot error encountered)
if ushare is NOT on default vpfs instance /mnt/vpfs.

4104439 For multiple vpfs instance, Oracle Copilot snapshots fail (156 Snapshot error encountered)
if ushare is NOT on default vpfs instance /mnt/vpfs.

4104543 Image compression after catalog backup expires fails with 'No dotf file'.

4105018 Optimized duplication fail for some OST partners.

4105426 Following the upgrade to 10.1, AIR replication jobs fail with 'NB image database contains no
image fragments for requested backup id/copy number'

4106194 Unauthorized users can execute NetBackup CLIs in NBAC automatic mode - Legacy daemons
[bpcd].

4106197 This EEB provides security fixes.

4106357, version 1 MSDP preferred EEB bundle for container images; NetBackup version 10.1.1

4106533, version 1 This EEB bundle contains fixes for MSDP issues on NetBackup 10.0.0.1.

4106916 Updates Apache Tomcat to version 9.0.71.

4107357 Upgrades Python version in CBR package.

4107364 Updates libarchive version to 3.6.2.

4107365 Updates libarchive version.

 EEBs and other known issues resolved in NetBackup 10.2 107
Previous EEBs now resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4107366 Updates libarchive version

4107419 Upgrades Spring Framework to 5.3.24, Spring Security Web to 5.7.6, Commons Text 1.10
and snakeyaml usages from servicelocatorimpl.

4107426 This EEB provides security fixes

4107445 Spring Framework update 5.3.24, Spring Security Web to 5.7.6, Commons Text 1.10 and
snakeyaml usages from servicelocatorimpl.

4107448, version 1 This EEB provides security fixes.

4107461 Red Hat Virtualization (RHV) logs grow large due to NetBackup snapshots.

4107466 This EEB provides security fixes.

4107468 This EEB provides security fixes.

4107470 This EEB provides security fixes.

4107514 In the NetBackup Administration Console, Volume Groups list may show duplicate rows and
inconsistent information. Robotic inventory may fail with error 40.

4107567 This EEB provides security fixes.

4107568 This EEB provides security fixes.

4107823 VxUL logging parameter NumberOfLogFiles is not being honored. It results in accumulation
of PBX log files, which fills up system space.

4108868 EEB contains Apache Tomcat 9.0.71 binaries.

4109789 Updates Apache Tomcat to 9.0.71.

4111376 nbdb_unload performs poorly

4111377 nbdb_unload performs poorly

4111378 nbdb_unload performs poorly

4111379 nbdb_unload performs poorly

4111380 nbdb_unload performs poorly

4111381 nbdb_unload performs poorly

4111382 nbdb_unload performs poorly

4111387 nbdb_unload performs poorly

 EEBs and other known issues resolved in NetBackup 10.2 108
Other known issues resolved in NetBackup 10.2

Table 8-1 Previous EEBs now resolved in NetBackup 10.2 (continued)

Etrack Number EEB Description

4111388 nbdb_unload performs poorly

4111389 nbdb_unload performs poorly

4111390 nbdb_unload performs poorly

4111394 nbdb_unload performs poorly

4111395 nbdb_unload performs poorly

4112070 This EEB provides security fixes.

4112255 Red Hat Virtualization backup parent jobs hang because of infinite loop caused by old values
in variable.

Other known issues resolved in NetBackup 10.2

Etrack Incident: 4082806
■ Associated Primary Etrack: 4080634
■ Associated Service Request Etrack(s): 4080633
■ Description:
Fresh install of NBU 10 broke after installing JRE 8u333 on a Windows 2019
server.
Etrack Incident: 4087408
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Access denied when setting the WORM retention on an image.
Etrack Incident: 4088510
■ Associated Primary Etrack: 4086589
■ Associated Service Request Etrack(s): 4086588
■ Description:
AIR imports were not occurring due to an invalid LSU for the storage server.
Etrack Incident: 4090369
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.2 109
Other known issues resolved in NetBackup 10.2

■ Associated Service Request Etrack(s): N/A

■ Description:
CLI-JWT authorization failed for bpbackup, bprestore commands.
Etrack Incident: 4091135
■ Associated Primary Etrack: 4088099
■ Associated Service Request Etrack(s): 4088098
■ Description:
Issues installing CloudPoint from Marketplace occurred when AWS Control
Tower is in use.
Etrack Incident: 4091296
■ Associated Primary Etrack: 4090296
■ Associated Service Request Etrack(s): 4090294
■ Description:
CloudPoint install failed if the hostname was greater than 63 characters.
Etrack Incident: 4091407
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Jobs failed with status codes 129 and 84, indicating no space left on the device,
when plenty of available space was available according to df -h and dsstat.
Etrack Incident: 4092670
■ Associated Primary Etrack: 4100096
■ Associated Service Request Etrack(s): 4100097
■ Description:
MS-Windows policy allowed selection of Granular Restore when not doing Active
Directory backups.
Etrack Incident: 4092836
■ Associated Primary Etrack: 4090489
■ Associated Service Request Etrack(s): 4090488
■ Description:
CLIENT_NAME value within NBInstallAnswers file was not honored during install
if it was not the primary hostname of the server.
Etrack Incident: 4093020
 EEBs and other known issues resolved in NetBackup 10.2 110
Other known issues resolved in NetBackup 10.2

■ Associated Primary Etrack: 4092698

■ Associated Service Request Etrack(s): 4092697
■ Description:
Backup from a snapshot job failed with a status 11 "System Call Failed".
Etrack Incident: 4094357
■ Associated Primary Etrack: 4093155
■ Associated Service Request Etrack(s): 4093154
■ Description:
HNAS Plugin did not log the payload and the API call at debug level for ease
of debugging.
Etrack Incident: 4094569
■ Associated Primary Etrack: 4092698
■ Associated Service Request Etrack(s): 4092697
■ Description:
Provision for setting the HTTP and HTTPS proxy with a Kubernetes deployment
was missing.
Etrack Incident: 4094849
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Security fix.
Etrack Incident: 4095023
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Image incorrectly flagged as non-optimized.
Etrack Incident: 4095914
■ Associated Primary Etrack: 4101079
■ Associated Service Request Etrack(s): 4101078
■ Description:
AKS marketplace deployment failed with error "Adding certificates not required
Registering and setting the cloud Cloud is already registered Registering and
setting the cloud completed Illegal number of parameters."
 EEBs and other known issues resolved in NetBackup 10.2 111
Other known issues resolved in NetBackup 10.2

Etrack Incident: 4096185

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
An issue occurred related to the limit for MSDP replication memory usage for
FlexScale when P/S cache is enabled.
Etrack Incident: 4096309
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Nutanix-AHV: VM was not restorable if it was secure-boot enabled.
Etrack Incident: 4096512
■ Associated Primary Etrack: 4095763
■ Associated Service Request Etrack(s): 4095762
■ Description:
During backup of snap from Hitachi plugin, the Hitachi HNAS Access
Configuration file was modified.
Etrack Incident: 4096584
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Provides support for a prompt message asking user to provide credential and
through stdin without showing anything on screen for better security.
Etrack Incident: 4097350
■ Associated Primary Etrack: 4096446
■ Associated Service Request Etrack(s): 4096445
■ Description:
Unable to log into the NetBackup Administration Console after going full ECA
mode (status 186) (with Single Sign-on).
Etrack Incident: 4097850
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 10.2 112
Other known issues resolved in NetBackup 10.2

■ Description:
BMR RHEL 9.0 proliferation.
Etrack Incident: 4098204
■ Associated Primary Etrack: 4096825
■ Associated Service Request Etrack(s): 4096824
■ Description:
Multiple container file systems became full. LSYNCD.LOG file consumed all the
space on /var/lib/docker/overlay2/.
Etrack Incident: 4098687
■ Associated Primary Etrack: 4096986
■ Associated Service Request Etrack(s): 4096985
■ Description:
NetBackup 8.3.0.1 - Upgrade to 10.0.0.1: Precheck failed with java_key_store
issue.
Etrack Incident: 4099213
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
MSDP 18.0, which has audit event, caused AIR event backlog forever when
running with MSDP 17.1 media server, which doesn't recognize audit event.
Etrack Incident: 4099978
■ Associated Primary Etrack: 4099143
■ Associated Service Request Etrack(s): 4099141
■ Description:
Logging issues regarding "missing SLP".
Etrack Incident: 4100160
■ Associated Primary Etrack: 4095996
■ Associated Service Request Etrack(s): 4095995
■ Description:
Missing support to configure the log size and rollover policy for CloudPoint
service logs.
Etrack Incident: 4100197
■ Associated Primary Etrack: 4100065
 EEBs and other known issues resolved in NetBackup 10.2 113
Other known issues resolved in NetBackup 10.2

■ Associated Service Request Etrack(s): 4100064

■ Description:
Restore from Snapshot of SMB share to a Linux host did not restore files to the
user specified location.
Etrack Incident: 4100814
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The correct event was not deleted when determined to be invalid.
Etrack Incident: 4101655
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Issues occurred with Kubernetes cluster validation flow for backupservercert.
Etrack Incident: 4103949
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
RHEL 9.1 srt creation failed.
Etrack Incident: 4105595
■ Associated Primary Etrack: 4101187
■ Associated Service Request Etrack(s): 4101186
■ Description:
BFS failed for cross-account with AWS Gov cloud region.
Etrack Incident: 4105825
■ Associated Primary Etrack: 4102781
■ Associated Service Request Etrack(s): 4102780
■ Description:
Catalog backup size suddenly dropped form 1.63 TB to 199.3 GB.
Etrack Incident: 4106389
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 10.2 114
Other known issues resolved in NetBackup 10.2

■ Description:
Server API for vrtsAtAddLdapDomain() logged LDAP domain Admin password
in clear text.
Etrack Incident: 4106604
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Could not remove approximately 30 images on a Flex WORM STS instance.
Etrack Incident: 4106986
■ Associated Primary Etrack: 4099085
■ Associated Service Request Etrack(s): 4099084
■ Description:
DNAS export snapshot operation failed with "Snapshot export failed. Failed to
export snapshot. Error: Could not complete the request: Error: Failed to add
permissions for exported cifs share: home$ Error: 'list' object is not callable."
Etrack Incident: 4107683
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
SSH Key authentication failed in NetBackup instances on Flex.
Etrack Incident: 4108197
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
MSDP EEB install on 5.0.0.1 MR2 appliance calling update_install_folder_perms
took a long time to run.
Etrack Incident: 4108465
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Could not remove approximately 30 images on a Flex WORM STS instance.
Etrack Incident: 4108908
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.2 115
Other known issues resolved in NetBackup 10.2

■ Associated Service Request Etrack(s): N/A

■ Description:
Removed Huawai from CloudProvider.src/xml.
Etrack Incident: 4108911
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Removed Huawai from CloudProvider.src/xml.
Etrack Incident: 4109902
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
When the original storage class has a retain flag, the Volume from the snapshot
was not being deleted.
Etrack Incident: 4111112
■ Associated Primary Etrack: 4096539
■ Associated Service Request Etrack(s): 4096538
■ Description:
Snapshot and shares created on Isilon during DNAS backups were left behind
and required manual cleanup.
Etrack Incident: 4111554
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Unable to login in to the NetBackup Web UI using SSO due to error
"NoClassDefFoundError."
 Chapter 9
EEBs and other known
issues resolved in
NetBackup 10.1.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.1.1

■ Other known issues resolved in NetBackup 10.1.1

Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.1.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1

Etrack Number EEB Description

4027944 VMware snapshot is not deleted after backup.

4038500 VMware snapshot job returns status 1 invalid command parameter.

4039534 Activity Monitor shows correct size of backup, but total number of
files is wrong
 EEBs and other known issues resolved in NetBackup 10.1.1 117
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4050903 With HPE storage, snapshot delete operation is triggering creation

of extra volumes, which is consuming the space on storage.

4050976 Multiple bpclntcmd.exe processes hang and accumulate until the

client's memory is exhausted, causing production outages on clients.

4052996 Netbackup AHV backups intermittently fail with status 6.

4055084, version 8, 7, The EEB bundle contains fixes for MSDP Direct Cloud Tiering
6 issues on NetBackup 9.1.0.1.

4058350 Netbackup AHV backups intermittently fail with status 6 after

upgrade to 9.1.0.1

4058364 DNAS snapshot import is failing with Status 130 'bpfis coring'

4062519 With Azure Cloud Scalable Storage Weekend settings configured,

all jobs stop/fail on Sunday morning, moments past midnight.

4065096 OpenStack HPE storage space is rapidly consumed during

NetBackup backup job operations.

4066141, version 1 Accelerated NDMP images fail with status code 13/99 due to inode
corruption in images.

4066268 Incremental backups of VMware Linux clients to deduplicated

storage fail with status code 84.

4066433 For Amazon cloud, image cleanup job fails with Access Denied
Exception.

4066770 Front-end terabyte (FETB) reporting from nbdeployutil incorrectly

show clients as 'UNKNOWN'.

4067638 NAS Data Protection Policy backups using CIFS are failing with
'Cannot access the snapshot'

4067646 EEB package contains security updates.

4067648 EEB package contains security updates.

4067650 EEB package contains security updates.

4068155 Single file recovery from VM is failing with 'Required VxUpdate

package is missing'

4068524 EEB provides support for backup from SnapMirror volumes.

 EEBs and other known issues resolved in NetBackup 10.1.1 118
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4068995 An issue occurs with browsing compressed images after unarchiving

catalog images in NetBackup.

4069104 On environments where the user's mail server required

authentication, NetBackup will silently fail to send notification emails
due to the email sender's address not matching the authorized
user's email address.

4069637, version 4, 3 The EEB bundle contains fixes for MSDP Direct Cloud Tiering
issues on NetBackup 10.0.

4071808 This EEB provides support for snapshot replication for volumes
having SnapMirror and SnapVault relationship. This also provides
support for backup from SnapMirror and SnapVault volumes.

4071822 Security fixes.

4072309 EEB package contains security updates.

4073083 Security fixes.

4073216 With OpenStack, unable to assign and report proper device path
for an attached volume.

4073302 Upgrades zlib from 1.2.11 to 1.2.12.

4073305, version 1 With OpenStack, the device path of an attached volume is wrongly
reported and that causes backup failure.

4073455 This EEB provides support for snapshot replication for volumes
having SnapMirror and SnapVault relationship. This also provides
support for backup from SnapMirror and SnapVault volumes.

4074074, version 2, 1 clients and media servers are getting "Connection cannot be
established" error because the host validation cannot be performed
on the target host. The remote hosts are getting a 500 error when
contacting nbwmc to perform the host validation, which is fail

4074119 OpsCenter issues occur with authentications of users from an

existing domain.

4075041 EEB package contains security updates.

4075368 OpsCenter Tape Drive Throughput report is not accurate

 EEBs and other known issues resolved in NetBackup 10.1.1 119
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4076031, version 2, 1 Multiple NDMP Isilon errors: 1) NDMP Accelerator backups fail with
status code 114; 2) NDMP backup fails on full Accelerator Synthetic
backup; 3) NDMP Backup of several volumes fails with error code
99.

4076227 Unable to see the Google Cloud Platform (GCP) service project in
the drop-down while creating the cloud intelligent group.

4076251 Replication fails due to WORM lock error.

4077906 No restore window appears after clicking 'Restore' when VMware

restores.

4078504 EEB package contains security updates.

4078524 For Oracle Copilot instant access, cannot get recovery points when
all the datafile table spaces are READ ONLY at the time of backup.
Also, cannot get recovery points when the SCN value is very large.

4078724 libcurl upgrade to version 7.83.1.

4078937 While doing restore of Windows 2022 client, there were 'Access is
denied' errors for some of the files within WindowsApps and
AppRepository folders. After the DR, the Startup Menu and Taskbar
search does not show modern apps.

4079016, version 3, 2, The EEB bundle contains fixes for MSDP Direct Cloud Tiering
1 issues on NetBackup 10.0.0.1.

4079114 Security fixes.

4079122 Security fixes.

4079442 Sort for VM conversion tasks fail with 'Sort parameter is not valid.'
error

4079463 EEB package contains security updates.

4079986, version 1 Accelerated NDMP images fail with status code 13/99 due to inode
corruption in images.

4080631 NDMP backup fails on full Accelerator Synthetic backup.

4080739 EEB contains Apache Tomcat 9.0.65 update.

4080811 A credential validation error occurs for exchange.

 EEBs and other known issues resolved in NetBackup 10.1.1 120
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4080976, version 1 Bundle EEB includes: 1) libcurl upgrade to version 7.83.1; 2)

security fixes.

4081293 BMR P2V operations fail with error 'V-433-33 Cannot find
TrueImage date.' for Windows 2008 client on RHEL 7.9 NetBackup
10.0 primary server for selecting PIT configuration.

4081466 The backup to a specific device path in the multipath configuration

fails with STATUS 2009.

4081543 EEB contains Apache Tomcat 9.0.65 update.

4081678 Vpfsd experiences a core dump issue

4081778 Skip discovery of vSphere objects during snapshot creation process

of VMware restore.

4081825 After a VCD restore, guestId is sometimes set to otherGuest.

4082223 Security fixes.

4082338 EEB contains Apache Tomcat 9.0.65 update.

4082368 Configuring SSO on the Primary host and IT Security is failing the
SSO test due to: 1. Reject SAML reposts; 2. Making JWT validity
configurable between minimum 2 hrs to maximum of 24 hrs.

4083399 EEB contains Apache Tomcat 9.0.65 update for OpsCenter 9.1.0.1.

4083590 VxUpdate upgrade from 8.3.0.1 to 8.3.0.2 on Solaris Sparc or

Redhat clients fails if /tmp mounted with noexec.

4083725 An issue occurs with browsing images after unarchiving catalog

images in NetBackup 10.0.0.1.

4083862 NetBackup Hyper-V reference points are not cleaned up in VMCX

files.

4083938 The preferred EEB bundle contains fixes for MSDP containers on
NetBackup 10.0.0.1 (Deduplication 16.0.1).

4083987 For amazon cloud, image cleanup job fails with Access Denied
Exception.

4084005 Unable to delete disk pool: Error 139.

4084036 Updates JRE to version 341.

 EEBs and other known issues resolved in NetBackup 10.1.1 121
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4084143 Oracle Instant Access recovery points are not visible in the
NetBackup Web UI when the Oracle DB name and DB unique ID
are different.

4084520 The preferred EEB bundle contains fixes for MSDP containers on
NetBackup 10.0.0.1 (Deduplication 16.0.1).

4084606 Inactive node upgrade fails while upgrading cluster in staggered

manner. Install logs show installer couldn't get MSI property
'CTLG_ACL_UPDTD'.

4084732 Security Fixes.

4084763 bpnbat -login -logintype AT does not work for a non-root user with
read-only home directory.

4084800, version 1 Bundled EEB for issue: Activity Monitor shows correct size of
backup, but total number of files is wrong.

4085078, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering
issues on NetBackup 9.1.0.1 based on MSDPC EEB bundle version
6, plus fix to Load the lsu-worm.conf in Init() in OCSD.

4085082, version 1 On Windows media servers, an NDMP Accelerated backup could

fail due to a tracklog transfer timeout being improperly handled.

4085093 Security Fixes.

4085094 Security Fixes.

4085291 EEB contains Apache Tomcat 9.0.65 update.

4085328 Updates JRE to version 341.

4085376 Upgrades Python to version 3.9.13.

4085383 Security Patch.

4085707 EEB contains Apache Tomcat 9.0.65 update.

4085774 NetBackup catalog backup (bpbackupdb.exe) fails with 'Policy:

Catalog -- not configured'.

4086056 NDMP Accelerated backups that take hours to synthesize can

timeout before completion.

4086080 After a VCD restore, guestId is sometimes set to otherGuest.

 EEBs and other known issues resolved in NetBackup 10.1.1 122
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4086114 Not able to see any appliance hardware info in OpsCenter

4086224 EEB package contains security updates.

4086326, version 1 Security Patch.

4086362 EEB contains Apache Tomcat 9.0.65 update for OpsCenter 10.0.0.1.

4086366 EEB package contains security updates.

4086368 EEB package contains security updates.

4086374 EEB package contains security updates.

4086376 EEB package contains security updates.

4086476 Updates JRE to version 341.

4086654 Updates drivers to adapt the newer minor updates in RHEL 7.9.

4086795 Security Patch.

4086819 Updates JRE to version 341.

4087171 Unable to restore VM backup image.

4087279 Changing volume pool of an assigned tape media causes nbsl to

crash and the NetBackup Administration Console to hang.

4087299, version 1 EEB bundle contains fixes for: 1) Activity Monitor shows correct
size of backup, but total number of files is wrong; 2) "An invalid API
request is encountered." when running GET /config/policies/

4087316, version 1 Security fixes.

4087324 Security fixes.

4087328 Security fixes.

4087331, version 1 Security fixes.

4087332, version 1 Security fixes.

4087379 Security patch.

4087678 Postgresql backups work but unable to purge logs using delwal
flag.
 EEBs and other known issues resolved in NetBackup 10.1.1 123
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4088008, version 1 Multiple NDMP Isilon errors: 1) NDMP Accelerator backups fail with
status code 114; 2) NDMP backup fails on full Accelerator Synthetic
backup; 3) NDMP Backup of several volumes fails with error code
99.

4088139 Skip discovery of vSphere objects during snapshot creation process

of VMware restore.

4088171 VxUpdate upgrade from 8.1.1 to 8.2 on RedHat x64 clients fails if
/tmp mounted with noexec.

4088660 Status 6 encountered during VMware backup due to very large

length for excluding last unchanged disk area on a disk.

4088787 EEB provides BMR support for new versions of Red Hat Enterprise
Linux (RHEL) 8.5 and 8.6 including thin provisioning LVM
(self-restore).

4088890 The Enterprise Media Manager on Primary Server does not match
and will lead to configuration errors.

4089469 VMware backup completes with status 1 on snapshot delete when

VM has many IPs.

4090334, version 2, 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering
issues on NetBackup 10.1.

4090406 Security fixes.

4090407, version 1 Security fixes.

4090526 BMR P2V operations fail with error 'V-433-33 Cannot find
TrueImage date.' for Windows client on RHEL primary server.

4090585 1) Windows start menu does not display correctly after restoring
Windows 2022 client; 2) "Access is denied" errors for windowsApps
and AppRepository files while restoring Windows 2022 client.

4091165 Security Patch.

4091167 Upgrades nbsqlite to version 3.39.2

4091169 Upgrades protobuf to version 3.15.0.

4091701 EEB package contains security updates.

 EEBs and other known issues resolved in NetBackup 10.1.1 124
Previous EEBs now resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4091734, version 3, 2, EEB bundle contains fixes for MSDP issues on NetBackup 10.1.
1

4091737 Not able to see any appliance hardware information in OpsCenter.

4091743 Security fixes.

4091745 Security fixes.

4091761 Upgrades Python modules PyJWT and Werkzeug.

4091903 Redirects NetBackup API and Web UI connection requests to port

443.

4091973 Security Patch.

4091975 Security Patch.

4092071 Using ExaGrid OST while performing optimized duplication in

NetBackup 10.1 is not working.

4092831, version 1 Security fixes.

4093229 NetBackup Hyper-V reference points are not cleaned up in VMCX

files.

4093374 Security fixes.

4093375 Security fixes.

4093379, version 1 Security fixes.

4093386 Security fixes.

4093397, version 1 Security fixes.

4093398 Security fixes.

4093667, version 1 Security fixes.

4093669, version 1 Security fixes.

4094370 The Enterprise Media Manager Server on Primary Server does not
match and will lead to configuration errors.

4097341 NetBackup and PBX services on client system do not auto start
after system reboot on RHEL9.
 EEBs and other known issues resolved in NetBackup 10.1.1 125
Other known issues resolved in NetBackup 10.1.1

Table 9-1 Previous EEBs now resolved in NetBackup 10.1.1 (continued)

Etrack Number EEB Description

4098094 NetBackup and PBX services on client system do not auto start
after system reboot on RHEL9.

4098192 After a successful backup, VMware snapshot is not removed.

Other known issues resolved in NetBackup 10.1.1

Etrack Incident: 4066921
■ Associated Primary Etrack: 4065012
■ Associated Service Request Etrack(s): 4065011
■ Description:
Adding the Dell EMC Isilon plugin failed due to possible compatibility issue with
OneFS.
Etrack Incident: 4079649
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Performance issues were observed with backups from snapshots with Microsoft
Azure.
Etrack Incident: 4080775
■ Associated Primary Etrack: 4076904
■ Associated Service Request Etrack(s): 4076903
■ Description:
CloudPoint failed to delete snapshots after backup.
Etrack Incident: 4081874
■ Associated Primary Etrack: 4079474
■ Associated Service Request Etrack(s): 4079473
■ Description:
Unable to restore using older recovery points with error "The snapshot associated
with the given backup image does not exist".
Etrack Incident: 4082447
■ Associated Primary Etrack: 4076764
 EEBs and other known issues resolved in NetBackup 10.1.1 126
Other known issues resolved in NetBackup 10.1.1

■ Associated Service Request Etrack(s): 4085511

■ Description:
CloudPoint discovery status reported as Partial Success and Status Failed.
Etrack Incident: 4082448
■ Associated Primary Etrack: 4076764
■ Associated Service Request Etrack(s): 4085511
■ Description:
CloudPoint discovery status reported as Partial Success and Status Failed.
Etrack Incident: 4082751
■ Associated Primary Etrack: 4081987
■ Associated Service Request Etrack(s): 4081986
■ Description:
Accelerator backup failed with "status: 50: client process aborted" when a file
size was 14 TB.
Etrack Incident: 4084514
■ Associated Primary Etrack: 4079880
■ Associated Service Request Etrack(s): 4079879
■ Description:
SJA packages were deleted from the repository when the nbrepo -add command
was run twice for the same package.
Etrack Incident: 4085231
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Command line help option bprestore -h returned error "-prEXIT STATUS 144:
invalid command usage".
Etrack Incident: 4085316
■ Associated Primary Etrack: 4083813
■ Associated Service Request Etrack(s): 4083812
■ Description:
Log gathering did not collect the cloud provider service certificates and the
certificate that are issued to the cloud provider by NetBackup.
Etrack Incident: 4085386
 EEBs and other known issues resolved in NetBackup 10.1.1 127
Other known issues resolved in NetBackup 10.1.1

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
The bpsetconfig command did not audit when non-root user performed actions
with a JSON web token (JWT).
Etrack Incident: 4085636
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Bare Metal Restore (BMR) Red Hat Enterprise Linux (RHEL) 8.6 proliferation.
Etrack Incident: 4086139
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Validation while adding cluster name did not include "/,:".
Etrack Incident: 4086226
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Red Hat Enterprise Linux (RHEL) 8.5 Secure Reliable Transport (SRT) creation
failed.
Etrack Incident: 4086459
■ Associated Primary Etrack: 4086370
■ Associated Service Request Etrack(s): 4086369
■ Description:
With an External Certificate Authority (ECA) renewal on the Flex containers,
certificate verification on the client failed with EC 25.
Etrack Incident: 4087375
■ Associated Primary Etrack: 4086660
■ Associated Service Request Etrack(s): 4086659
■ Description:
Open Cloud Storage Daemon (OCSD) encountered "ResourceNotReady:
exceeded wait attempts" and "Unable to delete" messages.
 EEBs and other known issues resolved in NetBackup 10.1.1 128
Other known issues resolved in NetBackup 10.1.1

Etrack Incident: 4087612

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
MQBroker configuration failed during installation or upgrade on Linux where
/tmp was mounted with noexec set.

Etrack Incident: 4088071

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup failed when the database startup script nbdbms_start_server did
not take into account the service user (root).
Etrack Incident: 4088132
■ Associated Primary Etrack: 4076613
■ Associated Service Request Etrack(s): 4076612
■ Description:
Hyper-V backups failed randomly with status 13.
Etrack Incident: 4088142
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
SQLite database was removed from the cloud provider.
Etrack Incident: 4088414
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Catalog duplication job succeeded but Job Details reported an error: "Error
terminating bpdbm for locking: a protocol error has occurred".
Etrack Incident: 4088825
■ Associated Primary Etrack: 4083593
■ Associated Service Request Etrack(s): 4083591
■ Description:
 EEBs and other known issues resolved in NetBackup 10.1.1 129
Other known issues resolved in NetBackup 10.1.1

After a WORM Storage Server resize, new capacity is not seen until crcontrol
is used to add the new volumes manually either from the WORM Storage Server
shell or the instance bash shell via Flex host and Docker exec.
Etrack Incident: 4089286
■ Associated Primary Etrack: 4087579
■ Associated Service Request Etrack(s): 4087578
■ Description:
CloudPoint pre-recovery check failed.
Etrack Incident: 4089610
■ Associated Primary Etrack: 4089335
■ Associated Service Request Etrack(s): 4089334
■ Description:
This fix handles a number of SSL renegotiations.
Etrack Incident: 4090377
■ Associated Primary Etrack: 4088800
■ Associated Service Request Etrack(s): 4088799
■ Description:
NetBackup Administration Console displayed an Attempt Ended time from
previous attempt when switching to the currently running attempt.
Etrack Incident: 4091094
■ Associated Primary Etrack: 4087579
■ Associated Service Request Etrack(s): 4087578
■ Description:
CloudPoint pre-recovery check failed.
Etrack Incident: 4091164
■ Associated Primary Etrack: 4083874
■ Associated Service Request Etrack(s): 4083873
■ Description:
Kubernetes restore failed: "Restore timeout occurred while waiting for the data
mover pod to be in running state".
Etrack Incident: 4091209
■ Associated Primary Etrack: 4088983
 EEBs and other known issues resolved in NetBackup 10.1.1 130
Other known issues resolved in NetBackup 10.1.1

■ Associated Service Request Etrack(s): 4088982

■ Description:
nginx was unnecessarily listening on port 80.

Etrack Incident: 4091229

■ Associated Primary Etrack: 4088983
■ Associated Service Request Etrack(s): 4088982
■ Description:
nginx was unnecessarily listening on port 80.

Etrack Incident: 4092026

■ Associated Primary Etrack: 4088274
■ Associated Service Request Etrack(s): 4088273
■ Description:
Files and folders were missing from a VMware backup when the mount point
began with //.
Etrack Incident: 4092489
■ Associated Primary Etrack: 4095812
■ Associated Service Request Etrack(s): 4095811
■ Description:
Component Apache Commons Text needed to be upgraded to 1.10.0.
Etrack Incident: 4093571
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Backups to MSDP reported 129 errors even though the pool was only 4% used,
with 5 MSDPC LSUs reserving most of the space for cache.
Etrack Incident: 4094337
■ Associated Primary Etrack: 4092698
■ Associated Service Request Etrack(s): 4092697
■ Description:
Backup from a snapshot job failed with a status 11 "System Call Failed".
Etrack Incident: 4094341
■ Associated Primary Etrack: 4088099
 EEBs and other known issues resolved in NetBackup 10.1.1 131
Other known issues resolved in NetBackup 10.1.1

■ Associated Service Request Etrack(s): 4088098

■ Description:
When deploying the cloud provider via Amazon Web Servies (AWS) marketplace,
problems were encountered due to uncommon issues with AWS and use of
AWS Control Tower.
Etrack Incident: 4094721
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
bpexpdate -try_expire_worm_copy intermittently resulted in copies remaining
in DELETE_PENDING state even after CLI returns.
Etrack Incident: 4094772
■ Associated Primary Etrack: 4091942
■ Associated Service Request Etrack(s): 4091941
■ Description:
CloudPoint installation was stuck at "Creating self-signed keys and certs for
nginx".
Etrack Incident: 4096186
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
FlexScale memory exhaustion by spad and spoold resulted in system outage.
Etrack Incident: 4096188
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
bpps.exe on Windows returned non-NetBackup processes when they have the
same executable name as NetBackup processes.
Etrack Incident: 4096307
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 10.1.1 132
Other known issues resolved in NetBackup 10.1.1

With Nutanix-AHV, a virtual machine (VM) was not restorable if VM is secure

boot enabled.
Etrack Incident: 4096952
■ Associated Primary Etrack: 4096446
■ Associated Service Request Etrack(s): 4096445
■ Description:
Unable to log into the NetBackup Administration Console with full External
Certificate Authority (ECA) mode and single-signon (status 186).
Etrack Incident: 4097891
■ Associated Primary Etrack: 4095763
■ Associated Service Request Etrack(s): 4095762
■ Description:
During a backup of snap from a Hitachi Plugin, the Hitachi HNAS Access
Configuration file was modified.
 Chapter 10
EEBs and other known
issues resolved in
NetBackup 10.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.1

■ Other known issues resolved in NetBackup 10.1

Previous EEBs now resolved in NetBackup 10.1

Table 10-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.0.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 10-1 Previous EEBs now resolved in NetBackup 10.1

Etrack Number EEB Description

3981133, version 35, 8.2 MSDP Preferred EEB bundle

34

4013394, version 31, The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1
30
 EEBs and other known issues resolved in NetBackup 10.1 134
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4015206 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to NetBackup
8.3.

4018358 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to NetBackup
8.3.

4020306 Capacity of clients/servers protected using NetBackup Self Service in usage reports.

4020307 Capacity of clients/servers protected using NetBackup Self Service in usage reports

4020308 Capacity of clients/servers protected using NetBackup Self Service in usage reports.

4021826 OpsCenter data collection fails for SLP images.

4021994 OpsCenter 8.3.0.1 Images data collection does not complete after being upgraded to 8.3.0.1

4022987 Capacity (FETB) values for clients/servers protected using NetBackup Self Service (NSS)
in usage reports and Usage Insights or Smart Meter.

4023793 OpsCenter displays incorrect details intermittently.

4027159 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to 8.3.

4028517 OpsCenter is using the wrong client names

4029455 Scheduler OpsCenter-10875 error occurs while running the scheduled report.

4033708 Smartmeter is not recording usage data correctly.

4033853 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to 8.3.

4034734 VMware Intelligent Policy (VIP) is shown in the policies subtab of the OpsCenter Client view.

4038043, version 2 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.0.0.1.

4038674 SLP Backlog report is not working or not showing data for some days

4041174 One NDMP backup job of an NDMP MPX backup hung intermittently.

4041251 mdbserver causes a core dump issue during mongodb backup.

4044197 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to 8.3.

4046209 Clients Not Backed report no longer returns what it did prior to upgrade to OpsCenter 8.3.

4046543 OpsCenter Job Finalized Alert Policy is not displaying policy view.
 EEBs and other known issues resolved in NetBackup 10.1 135
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4046615, version 19, This EEB provides support for NetBackup External Certificate Authority (ECA) for NetBackup
18, 17, 16, 15, 14, 13, FlexScale.
12, 11, 10, 9, 8, 7, 6, 5,
4, 3, 2, 1

4046677 The Option APP and SQL do not work in the auth.conf file for NetBackup 9.1.

4049036 MongoDB backup fails.

4049270 MS SQL Server multi-stripe restore jobs fail intermittently with Status 2809.

4049887 Images data collection does not complete after being upgraded to NetBackup 9.1.0.1.

4050413 Unable to restore an AHV VM to a Nutanix Cluster which has been rebuilt.

4050927 Unexpected increase in the NetBackup image size of accelerated backup in NetBackup 8.3.

4051128 1.Certificate enrollment fails if enrollment request is associated with FQDN and host record
in DB has shortname 2.nbdeployutil is failing to generate usage file required for Smart Meter
( this is bundle)

4051131 bpnbat CLI experiences multiple issues.

4052154 This EEB is used to improve the Universal share performance for NetBackup 8.3.0.2.

4052746 For an Oracle database backup on Windows client, NetBackup does not honor the
BKUP_IMAGE_PERM=ANY setting which is passed on via RMAN SEND parameters. The
Oracle backup images should have appropriate permissions set (0664).

4052749 Linux Media server upgrade failed via Deployment Management 'ERROR: Machine role [] is
not applicable for this installation.'

4052837 This EEB prevents nbostpxy from unexpectedly removing shared memory when the shared
memory has shmid 0.

4053688 Unable to send email from Opscenter.

4054766, version 4, 3, NetBackup customers who bought Azure/Azure Gov/Amazon/Amazon Gov subscription
2, 1 through Veritas cannot protect their workloads.

4054767, version 3, 2, NetBackup customers who bought Azure/Azure Gov/Amazon/Amazon Gov subscription
1 through Veritas cannot protect their workloads.

4054855 NetBackup customers who bought Azure/Azure Gov/Amazon/Amazon Gov subscription

through Veritas cannot protect their workloads.
 EEBs and other known issues resolved in NetBackup 10.1 136
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4054859 NetBackup customers who bought Azure/Azure/Amazon/Amazon GovGov subscription

through Veritas cannot protect their workloads.

4055084, version 5, 4, The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.1.0.1.
3

4055207 SAP Oracle redirected restore fails when multistream option is enabled.

4055314 Only ten entries are listed for subscriptions or resources under backup options when creating
a protection plan for cloud. EEB increases to one hundred being listed.

4055478 Updates JRE to 8u311 for NetBackup 8.2.

4056299 VCD restore exits with status code 1, cannot import the VM on vApp because the required
XML file is empty.

4056600 In ext4, symlink paths which are less than 60 bytes are stored in the inode, but NetBackup
looks in the inode for 60 byte paths as well.

4056705 SAN client DB Agent backup fails with pipe open failed / Close Conflicting Pipe'.

4057468 Unable to create standalone vtstap policy from Vcenter.

4058271 OpsCenter upgrade to 9.1.0.1 fails for Linux at a non-default install location.

4058281 FORCE_RESTORE_MEDIA_SERVER not respected by GRT.

4058396 Updates JRE to 8u311 for NetBackup 9.1.0.1.

4058553 OpsCenter - Upgrades to Apache Log4j 2.17.1

4058555 OpsCenter - Upgrades to Apache Log4j 2.17.1

4058556 OpsCenter - Upgrades to Apache Log4j 2.17.1

4058560, version 5, 4, Fix for CVE-2021-44228 - Updates NetBackup with Apache Log4j 2.17.1.
3, 2, 1

4058561, version 2, 1 Fix for CVE-2021-44228 - Updates NetBackup with Apache Log4j 2.17.1.

4058565 Upgrades Apache Tomcat to 9.0.58 for OpsCenter (CVE-2021-44228).

4059688 RHV restore fails with 'FTL - Failed to attach restored disks to VM. Error: [Cannot attach
Virtual Disk: Disk is locked. Please try again later.]'

4060536 Copy WORM Unlock Time changes for copy 2 when duplicating backup from one DD Worm
Storage to another DD Worm Storage.
 EEBs and other known issues resolved in NetBackup 10.1 137
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4060550 NetBackup Enterprise Media Manager (nbemm) process crashes while connecting with
misconfigured SAN clients.

4060931 After upgrade, unable to establish communication from other servers from central server with
large number of certificates (~170).

4061684 Red Hat Enterprise Linux 7.2 Shared Resource Tree (SRT) creation on Red Hat Enterprise
Linux 8.3 BMR Boot Server fails

4061686, version 1 Provides support for non-DNS for NetBackup FlexScale 2.1.

4062153 Removes PDDE-ES service due to Log4j issues.

4062508 PostgreSQL (nbpgsql) non-LVM backup fails with error "No such file or directory."

4062636 When handling list requests with a specified policy type bpdbm returns results including
related images.

4062860 Addresses bpnbat CLI issues.

4063518 Removes PDDE-ES service due to Log4j issues.

4064080 PostgreSQL backups fail under heavy workload.

4064278 Smartmeter is not recording usage data correctly.

4064529 Mail delivery is not working properly.

4064652 NDMP Accelerated backup can fail with error code 99.

4064940 PostgreSQL Non-LVM pg_base backup and incremental backup using WAL files fail with
error "No such file or directory".

4064994 NetBackup for PostgreSQL Agent does not create the log as described in Administrator's
Guide.

4065087 Upgrades Apache Tomcat to 9.0.58.

4065425 Updates JRE to 8u321 for all platforms.

4065723 Post-upgrade to 9.1.0.1 issues: any names in the auth.conf file with a # (pound sign) after
their name only get the BAR GUI.

4065757 FTS-SQL DB restore fails intermittently with error 2809.

4065759 FTS-SQL DB restore fails intermittently with error 2809.

4065763 SQL backup jobs hang Issuing SignalAbort to MS SQL Server VDI.
 EEBs and other known issues resolved in NetBackup 10.1 138
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4065925 FTS-SQL DB restore fails intermittently with error 2809.

4066284 Updates JRE to 8u321 for NetBackup 8.2.

4066386 Provides Apache Tomcat Version 9.0.58 for NetBackup 8.2.

4066459 Provides Apache Tomcat Version 9.0.58 for NetBackup 8.3.0.2.

4066473 nbcomponentupdate fix for Flex instances.

4066512, version 1 Security fixes.

4066683 Multiple SQL database calls querying metadata results in performance issues.

4066695 Upgrades Apache Tomcat to 9.0.58 for NetBackup 9.1.

4066746 Provides Apache Tomcat Version 9.0.58 for NetBackup 8.3.0.1.

4066765 Upgrades Apache Tomcat to version 9.0.58 for OpsCenter 9.1.0.1.

4067200 NDMP Accelerator of Isilon filer fails with status 84.

4067254 Provides Apache Tomcat Version 9.0.58 on NetBackup Opscenter 8.3.0.2.

4067306 Problems occurred when restoring VM to the same location.

4067343 This EEB prevents nbostpxy from unexpectedly removing shared memory when the shared
memory has shmid 0.

4067354 VMware Intelligent Policy (VIP) is shown in the policies subtab of the OpsCenter Client view.

4067472 This EEB provides improvements in grouping of the backup images for Teradata policy-type
in capacity usage reports.

4067516 Exchange backup fails with status 13: ERR - invalid STRM header.

4067522 Exchange backup fails with status 13: ERR - invalid STRM header.

4067534 SQL Server restore fails intermittently with exit status 13 and 2809.

4067552 Exchange backup fails with status 13: ERR - invalid STRM header.

4067641 Only ten entries are listed for subscriptions or resources under backup options when creating
a protection plan for cloud.

4067657 Error attempting to Delete intelligent VM group, but no subscription can be found for the
specified Protection Plan.

4067891 Provides Isolated Recovery Environment (IRE) for WORM storage server application.
 EEBs and other known issues resolved in NetBackup 10.1 139
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4067972 Updates JRE to 8u321 for NetBackup 8.2.

4068095 Provides support for Emulex 32Gb cards.

4068281 Unable to restore System State from Synthetic Full backups.

4068433 VMware backups are slower due to slower authentication on the vCenter.

4068446, version 3, 1 This EEB provides improvements in the number of backup/restore streams that can be run
in parallel.

4068575, version 1 Email notifications are not sent after second occurrence of error.

4068584 Upgrades Apache Tomcat to version 9.0.60.

4068752 Primary server upgrade from NetBackup 8.3.0.1 to NetBackup 9.1.0.1 failed when bpnbaz
experienced a core dump.

4069099 Job Finalized alerts do not generate for alternate client restore jobs

4069185 This EEB provides a new utility to display information about all the keys in the KMS database.

4069442 VMware Instant Access failed to create new Instant Access VM due to parser error.

4069443 This EEB contains the required changes for BMR support of thin provisioned volumes. The
changes on RHEL 8.X client containing thin provisioned volumes, boot server and primary
server.

4069596 Inflated capacity usage observed with Standard policy-type and client versions prior to 8.1

4069637, version 2, 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.0.

4070018 Login to NetBackup Adminsitration Console (Java) fails with status 505 due to password
length of 63 or more characters.

4070208 Duplicate client entries appeared when browsing for restores in OpsCenter.

4070293 nbdeployutil capacity report is not created.

4070321 Upgrades OpenSSL to 1.0.2zd for MSDP. Updates pspOpenSSL and nbopenssl to 7.6.12.0

4070351 Windows restore fails when files are read-only and hard linked (Access is Denied)

4070421, version 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0

4070425 Clustered MS SQL backup shows status code 239.

4070469 NetBackup primary server installation fails on SUSE Linux when symlink is present.
 EEBs and other known issues resolved in NetBackup 10.1 140
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4070535, version 3, 2, The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0 for containers
1

4070558 Upgrade to OpenSSL 1.0.2zd.

4070566 MongoDB database restore is failing with error "One or more of the input parameters or
arguments are invalid."

4070732 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4070874, version 2, 1 Upgrades Spring version to 5.3.18 so that Storage Platform Web Service (spws) verifies
vSphere certificates. Upgrades Jackson databind to version 2.13.2.2.

4071103 Upgrades Spring version to 5.3.18 and provides Jackson JAR updates for NetBackup
Administration Console (Java GUI).

4071311 PostgreSQL backups fail with Status 13 under heavy workload.

4071513, version 1 Two issues: 1. Updates Log4j JARs to 2.17.1. 2. Errors with mail delivery when SMTP servers
follow TLS protocol.

4071614 Unable to create standalone vtstap policy from Vcenter.

4071635 Encountered a parser error while performing an instant mount.

4071663 Traditional reports created by nbdeployutil shows database pack as 1, even when there are
no database agent backups configured in NetBackup.

4071721 VMware Intelligent Policy (VIP) backup jobs fail after upgraded to NetBackup 9.1 from 8.1.

4071758 This EEB provides security updates for NetBackup 10.0.

4071805 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4071857 Exchange Backup Failed with Exit Status 13 ERR - invalid STRM header

4071920 VMware Instant Access failed to create new Instant Access VM due to parser error.

4072063 VDDK is being distributed with older openssl / expat libraries.

4072147 Azure stack VM backup fails with error 112.

 EEBs and other known issues resolved in NetBackup 10.1 141
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4072179 This EEB is related to VMware virtual machine conversion to AWS AMI feature. This EEB
addresses the issue that, nbrestoreec2 fails to upload virtual machine disk files to AWS S3
with file size larger than 80GB.

4072235 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4072256 NetBackup 9.1.0.1 anomaly detection is not detecting all anomalies.

4072436 RHV restore fails with 'FTL - Failed to attach restored disks to VM. Error: [Cannot attach
Virtual Disk: Disk is locked. Please try again later.]'

4072479 Long delays were seen in duplication jobs to MSDP-C WORM.

4072819 Catalog backup is only partially successful after upgrade to NetBackup 10.0.

4073151 Bundled EEBs for OpsCenter.

4073257 Unexpected increase in the image size of accelerated backups in NetBackup 8.3.

4073293, version 2, 1 Upgrades Spring version to 5.3.19.

4073302 Upgrades zlib from 1.2.11 to 1.2.12.

4073340 Long delays were seen in duplication jobs to MSDP-C WORM.

4073544 Updates JRE to JRE 8 update 333.

4073717 Updates Log4j JARs to 2.17.1 and Spring JARs updated to 5.3.19 NetBackup 8.3.0.1 and
9.1.0.1.

4074059, version 1 Two issues: 1. Replications fail due to being unable to delete WORM lock on image fragments.
2. Copy Worm Unlock Time changes for copy 2 when duplicating backup from one DD WORM
Storage to another DD WORM Storage.

4074156 FTS-SQL DB restore fails intermittently with error 2809.

4074385 Upgrades Apache Tomcat to 9.0.63.

4074433 PostgreSQL backup fails with "nbpgsql.exe - System Error" popup error.

4074445 Updates PAR::Packed Perl executables to OpenSSL 1.0.2zd.

4074450 Updates version to pspOpenssl-7.6.12.0

4074452 Upgrade to OpenSSL 1.0.2zd for binaries created using PAR::Packer.

 EEBs and other known issues resolved in NetBackup 10.1 142
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4074541 Updates libarchive to 3.6.1. [RHEL/Debian binary on All Server platform]

4074627 Activity Monitor in the NetBackup Administration Console fails to load when the user has
restricted access and the hostname has a -r or -d embedded within the name.

4074763 Updates libarchive to 3.6.1.

4074764 Updates libarchive to 3.6.1. [SuSE binary on All Server platform]

4074790 Restores of Oracle backups fail due to IA getOracleRecoveryPointDTO() failure.

4074812 Update version to pspOpenssl-7.6.12.0 [RedHat3.10.0 and Debian 3.10.0 nbcheck on all
Primary Server platforms]

4074813 Update version to pspOpenssl-7.6.12.0 [SuSE4.4.73 nbcheck on all Primary Server platforms]

4074836 Upgrades Apache Tomcat to 9.0.63 for NetBackup 10.0.

4074839 Provides EEB update for Apache Tomcat 9.0.63 for NetBackup 8.2

4075205 Replication fails.

4075351 Provides Apache Tomcat Version 9.0.63 for NetBackup 8.3.0.1.

4075538, version 1 Updates log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19
(CVE-2022-22965).

4075553 Upgrades Apache Tomcat to 9.0.63 for NetBackup 8.3.0.2.

4075663 Removes WARs containing Log4j for NetBackup 8.3.0.2 media servers.

4075689 Upgrades Apache Tomcat to 9.0.63 for OpsCenter 9.1.0.1.

4075713 Received NetBackup status code 404: EMM status: Server Group does not exist.

4075839 This EEB provides security fixes.

4075856 Installation of VTS22-004 - hotfix fails.

4075891 For an Oracle database backup on Windows client, NetBackup does not honor the
BKUP_IMAGE_PERM=ANY setting which is passed on via RMAN SEND parameters.

4076994 Updates JRE to JRE 8 update 333.

4077106, version 1 Updates Log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19.

4077535 Updates JRE to JRE 8 update 333.

4078046, version 1 Updates Log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19.
 EEBs and other known issues resolved in NetBackup 10.1 143
Previous EEBs now resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4078399 Updates Log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19.

4078631 Updates libarchive to 3.6.1

4078632 Updates libarchive to 3.6.1

4078633 Updates libarchive to 3.6.1

4078634 Updates libarchive to 3.6.1

4078635 Updates libarchive to 3.6.1

4078636 Updates libarchive to 3.6.1

4078729 Updates Log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19.

4078931, version 1 Updates Spring JARs to 5.3.19, Log4j JARs to 2.17.1, and Jackson JARs to 2.13.2.

4078933, version 1 Updates Log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19.

4078964 VDDK is being distributed with older openssl / expat libraries.

4078965 VDDK was distributed with older openssl / expat libraries.

4079037 Updates Log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19.

4079118 This EEB provides security fixes.

4079123 This EEB provides security fixes.

4079247, version 1 This EEB provides DISA smart card authentication fixes.

4079895 Updates JRE to 8u333 for NetBackup 8.2 and 8.3.

4080066 Updates Log4j JARs to 2.16.0 for OpsCenter 10.0.0.1.

4080076, version 1 Unable to perform non-lvm backups with -b and -d options.

4081216 Deleting a disk group or volume could result in image fragments pending deletion still referring
to the group or volume.

4081463 PostgreSQL non-lvm database backup fails with error 'No such file or directory'.

4081955 Unable to restore RAC database.

4083260 Unable to start nbcctd daemon on a media server.

4084676 Removes WAR files from media servers.

 EEBs and other known issues resolved in NetBackup 10.1 144
Other known issues resolved in NetBackup 10.1

Table 10-1 Previous EEBs now resolved in NetBackup 10.1 (continued)

Etrack Number EEB Description

4084940 Catalog backup is partially successful after upgrade to NetBackup 10.0.

4085371 Upgrades Spring JARs to 5.3.20.

4085396 Upgrades Spring JARs to 5.3.20.

4085923 NetBackup Swagger POST request(/admin/jobs/{jobId}/cancel) fails with error message: The
content type specified by the request content-type header is not supported.

4086009, version 1 This EEB provides security fixes.

4086382 NetBackup status: 404, EMM status: Server Group does not exists

4086750 Failed to delete WORM locked image.

4087028 Remove WAR files from media servers.

4087229, version 1 This EEB provides security fixes.

Other known issues resolved in NetBackup 10.1

Etrack Incident: 4040321
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Policy settings needed more granularity for global tries per period and job retry
delay settings.
Etrack Incident: 4041715
■ Associated Primary Etrack: 4048999
■ Associated Service Request Etrack(s): 4048998
■ Description:
Container state was restarting after CloudPoint host deletion
Etrack Incident: 4059007
■ Associated Primary Etrack: 4058496
■ Associated Service Request Etrack(s): 4058495
■ Description:
 EEBs and other known issues resolved in NetBackup 10.1 145
Other known issues resolved in NetBackup 10.1

WORM application instance creation failed on Flex 5250 2.0.2/Application version

15.0.02.
Etrack Incident: 4059321
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Remote command execution using NetBackup Service Layer (NBSL) API
getLSUDirectoryInfo exposed a security issue.

Etrack Incident: 4060387

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup SQL Server Availability group database when demoted from AG
was missing recovery points in the web UI.
Etrack Incident: 4063909
■ Associated Primary Etrack: 4063453
■ Associated Service Request Etrack(s): 4063452
■ Description:
VXupdate for NetBackup 8.3.0.1 failed with status codes 7205, 7206, 7236.
Client temp folder was not cleaned up so subsequent upgrade attempts failed
until files were removed.
Etrack Incident: 4064157
■ Associated Primary Etrack: 4060220
■ Associated Service Request Etrack(s): 4060219
■ Description:
Google Cloud Platform (GCP) CloudPoint deployment from Marketplace failed
if "Enable regular snapshot of CloudPoint" selected.
Etrack Incident: 4064287
■ Associated Primary Etrack: 4061023
■ Associated Service Request Etrack(s): 4061022
■ Description:
The service user specified during the primary server installation was not
registered in bp.conf: "ERROR: No daemon user was found in bp.conf."
 EEBs and other known issues resolved in NetBackup 10.1 146
Other known issues resolved in NetBackup 10.1

Etrack Incident: 4064650

■ Associated Primary Etrack: 4063971
■ Associated Service Request Etrack(s): 4063970
■ Description:
The nbreplicate command failed with media manager system error 174 when
the target host contained uppercase characters.
Etrack Incident: 4064971
■ Associated Primary Etrack: 4064259
■ Associated Service Request Etrack(s): 4064258
■ Description:
NetBackup web UI Add VM Manually removed existing VMs from the policy.
Etrack Incident: 4065798
■ Associated Primary Etrack: 4060220
■ Associated Service Request Etrack(s): 4060219
■ Description:
Google Cloud Platform (GCP) plugin failed with private key having explicit line
break '\n'. The NetBackup UI and the GCP Marketplace plugin deployment were
not consistent due to this behavior.
Etrack Incident: 4065934
■ Associated Primary Etrack: 4064437
■ Associated Service Request Etrack(s): 4064436
■ Description:
Unable to configure bucket using msdpcldutil with error "NoSuchBucketPolicy:
The bucket policy does not exist."
Etrack Incident: 4066409
■ Associated Primary Etrack: 4065012
■ Associated Service Request Etrack(s): 4065011
■ Description:
Unable to configure plugin and validate on OneFS 9.2 version and later for Isilon
storage.
Etrack Incident: 4066899
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 10.1 147
Other known issues resolved in NetBackup 10.1

■ Description:
WORM lock remaining time was not reported in seconds and was not reporting
remaining duration.
Etrack Incident: 4066912
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Optimized duplication failed with media write error (84).
Etrack Incident: 4067294
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Prepare-to-restore (PTR) failed for thin provisioning.
Etrack Incident: 4067669
■ Associated Primary Etrack: 4047967
■ Associated Service Request Etrack(s): 4047966
■ Description:
Cleanup prior to installation did not remove all pre-existing directories and files
prior to installation.
Etrack Incident: 4067816
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Mirror logical volumes were restored as linear.
Etrack Incident: 4067954
■ Associated Primary Etrack: 4067909
■ Associated Service Request Etrack(s): 4067908
■ Description:
After deleting a cloud logical storage unit (LSU), pddecfg --listcloudlsu has
following error: 32: main: No item server101_dddd/whttest8/dddd is in
/MSDP/etc/puredisk/cloud.json.

Etrack Incident: 4068800

■ Associated Primary Etrack: 4052267
 EEBs and other known issues resolved in NetBackup 10.1 148
Other known issues resolved in NetBackup 10.1

■ Associated Service Request Etrack(s): 4052154

■ Description:
Universal share performance enhancements.
Etrack Incident: 4068801
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Universal share performance enhancements.
Etrack Incident: 4069255
■ Associated Primary Etrack: 4066471
■ Associated Service Request Etrack(s): 4066470
■ Description:
Flex Appliance backup jobs failed with error 800 - dbaccess log reports - SQL
Anywhere - Temporary space limit exceeded.
Etrack Incident: 4069841
■ Associated Primary Etrack: 4069392
■ Associated Service Request Etrack(s): 4069391
■ Description:
fslockadm sets the log file to msdpsvc:bin but most other log files in the
container are owned by msdpsvc:pduser.
Etrack Incident: 4070024
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
An example in admin.yaml required a correction.
Etrack Incident: 4071462
■ Associated Primary Etrack: 4070492
■ Associated Service Request Etrack(s): 4070491
■ Description:
Virtual Machine Hostname was not displayed correctly when browsing the
machine from Policy.
Etrack Incident: 4071944
 EEBs and other known issues resolved in NetBackup 10.1 149
Other known issues resolved in NetBackup 10.1

■ Associated Primary Etrack: 4069020

■ Associated Service Request Etrack(s): 4069018
■ Description:
Enables Cloudpoint to protect Azures Reliance Jio region.
Etrack Incident: 4072615
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
nbbuild did not create nb/lib binaries with proper version strings.

Etrack Incident: 4074320

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Enables autofill MSDPC_ENDPOINT for Azure and Azuregov in msdpcldutil.
Etrack Incident: 4074659
■ Associated Primary Etrack: 4074106
■ Associated Service Request Etrack(s): 4074105
■ Description:
Managed disk assets were skipped during a discovery: "Discovery is taking
more than 30 mins".
Etrack Incident: 4075032
■ Associated Primary Etrack: 4071582
■ Associated Service Request Etrack(s): 4071581
■ Description:
Unable to select any other storage tier than standard when using Google Cloud
Storage (GCS).
Etrack Incident: 4075057
■ Associated Primary Etrack: 4074758
■ Associated Service Request Etrack(s): 4074757
■ Description:
The permission-specific error that results due to missing permission after and
upgrade did not appear in the NetBackup UI.
 EEBs and other known issues resolved in NetBackup 10.1 150
Other known issues resolved in NetBackup 10.1

Etrack Incident: 4075170

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Restores of NTFS Deduplication Optimized backups failed to recover any files
over 32KB.
Etrack Incident: 4075897
■ Associated Primary Etrack: 4073805
■ Associated Service Request Etrack(s): 4073804
■ Description:
Configuring universal share by command vpfs_config.sh --configure_byo
failed.
Etrack Incident: 4077463
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Optimized duplication failed.
Etrack Incident: 4077981
■ Associated Primary Etrack: 4081522
■ Associated Service Request Etrack(s): 4081521
■ Description:
Azure plugin configuration failed in a proxy environment
Etrack Incident: 4078066
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Attempt to add second WORM volume to a disk pool disk returned the message:
DSM has encountered an invalid argument parameter <TheDiskPoolName>
(Status 20).
Etrack Incident: 4078420
■ Associated Primary Etrack: 4077728
■ Associated Service Request Etrack(s): 4077727
 EEBs and other known issues resolved in NetBackup 10.1 151
Other known issues resolved in NetBackup 10.1

■ Description:
Backup from a snapshot failed for AWS China region.
Etrack Incident: 4078643
■ Associated Primary Etrack: 4071142
■ Associated Service Request Etrack(s): 4071141
■ Description:
Primary server upgrade from 8.1 to 9.1 failed on Windows.
Etrack Incident: 4079496
■ Associated Primary Etrack: 4077214
■ Associated Service Request Etrack(s): 4077213
■ Description:
IMDSv2 was not being used for CloudPoint servers.
Etrack Incident: 4080771
■ Associated Primary Etrack: 4080598
■ Associated Service Request Etrack(s): 4080597
■ Description:
Indexing and backups of snapshots failed and CloudPoint certificate details
were not gathered
Etrack Incident: 4082207
■ Associated Primary Etrack: 4078015
■ Associated Service Request Etrack(s): 4078014
■ Description:
NetBackup backed up complete file systems instead of shares, even though
the backup selection is a share.
Etrack Incident: 4082436
■ Associated Primary Etrack: 4079474
■ Associated Service Request Etrack(s): 4079473
■ Description:
For AWS Relational Database Service (RDS), resource pagination caused
deletion of available recovery points after creation from CloudPoint database.
Etrack Incident: 4083241
■ Associated Primary Etrack: 4076904
 EEBs and other known issues resolved in NetBackup 10.1 152
Other known issues resolved in NetBackup 10.1

■ Associated Service Request Etrack(s): 4076903

■ Description:
CloudPoint failed to delete snapshots after backup.
Etrack Incident: 4083601
■ Associated Primary Etrack: 4076238
■ Associated Service Request Etrack(s): 4076237
■ Description:
WORM shell collect commands failed with mkdir error (command not found).
Etrack Incident: 4084845
■ Associated Primary Etrack: 4078015
■ Associated Service Request Etrack(s): 4078014
■ Description:
NetBackup backed up complete file systems instead of shares, even though
the backup selection is a share.
Etrack Incident: 4086817
■ Associated Primary Etrack: 4086816
■ Associated Service Request Etrack(s): 4087032
■ Description:
Potential file corruption occurred when a small file (less than 1 GB) enlarged to
a big file (greater than 1 GB) in a universal share.
 Chapter 11
EEBs and other known
issues resolved in
NetBackup 10.0.0.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.0.0.1

■ Other known issues resolved in NetBackup 10.0.0.1

Previous EEBs now resolved in NetBackup

10.0.0.1
Table 11-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.0.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 11-1 Previous EEBs now resolved in NetBackup 10.0.0.1

Etrack Number EEB Description

4033708 Smartmeter is not recording usage data correctly.

4046543 OpsCenter Job Finalized Alert Policy is not displaying policy view.
 EEBs and other known issues resolved in NetBackup 10.0.0.1 154
Previous EEBs now resolved in NetBackup 10.0.0.1

Table 11-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4050710 The Azure cloud GRT BFS (Backup From Snapshot) job fails intermittently with
'db_FLISTsend: db_end_sts() failed: file read failed (13)' in activity monitor.

4052746 For an Oracle database backup on Windows client, NetBackup does not honor the
BKUP_IMAGE_PERM=ANY setting which is passed on via RMAN SEND parameters. The
Oracle backup images should have appropriate permissions set (0664).

4052996 Netbackup AHV backups intermittently fail with status 6.

4055207 SAP Oracle redirected restore fails when multistream option is enabled.

4055314 Only ten entries are listed for subscriptions or resources under backup options when creating
a protection plan for cloud. EEB increases to one hundred being listed.

4056600 In ext4, symlink paths which are less than 60 bytes are stored in the inode, but NetBackup
looks in the inode for 60 byte paths as well.

4058350 Netbackup AHV backups intermittently fail with status 6 after upgrade to 9.1.0.1

4058364 DNAS snapshot import is failing with Status 130 'bpfis coring'

4059688 RHV restore fails with 'FTL - Failed to attach restored disks to VM. Error: [Cannot attach
Virtual Disk: Disk is locked. Please try again later.]'

4060550 NetBackup Enterprise Media Manager (nbemm) process crashes while connecting with
misconfigured SAN clients.

4062519 With Azure Cloud Scalable Storage Weekend settings configured, all jobs stop/fail on Sunday
morning, moments past midnight.

4064278 Smartmeter is not recording usage data correctly.

4064529 Mail delivery is not working properly.

4065723 Post-upgrade to 9.1.0.1 issues: any names in the auth.conf file with a # (pound sign) after
their name only get the BAR GUI.

4065763 SQL backup jobs hang Issuing SignalAbort to MS SQL Server VDI.

4066473 nbcomponentupdate fix for Flex instances.

4066683 Multiple SQL database calls querying metadata results in performance issues.

4067200 NDMP Accelerator of Isilon filer fails with status 84.

4067516 Exchange backup fails with status 13: ERR - invalid STRM header.

4067522 Exchange backup fails with status 13: ERR - invalid STRM header.
 EEBs and other known issues resolved in NetBackup 10.0.0.1 155
Previous EEBs now resolved in NetBackup 10.0.0.1

Table 11-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4067552 Exchange backup fails with status 13: ERR - invalid STRM header.

4067641 Only ten entries are listed for subscriptions or resources under backup options when creating
a protection plan for cloud. EEB increases to one hundred being listed.

4067891 Provides Isolated Recovery Environment (IRE) for WORM storage server application.

4068095 Provides support for Emulex 32Gb cards.

4068281 Unable to restore System State from Synthetic Full backups.

4068524 1. This EEB provides support for backup from SnapMirror volumes. 2. The EEB needs to be
used along with the EEB created for ET #4068842

4068575, version 1 Email notifications are not sent after second occurrence of error.

4069443 This EEB contains the required changes for BMR support of thin provisioned volumes. The
changes on RHEL 8.X client containing thin provisioned volumes, boot server and primary
server.

4069596 Inflated capacity usage observed with Standard policy-type and client versions prior to 8.1

4070018 Login to NetBackup Adminsitration Console (Java) fails with status 505 due to password
length of 63 or more characters.

4070421, version 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0

4070469 NetBackup primary server installation fails on SUSE Linux when symlink is present.

4070558 Upgrade to OpenSSL 1.0.2zd.

4070732 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4070874, version 2, 1 Upgrades Spring version to 5.3.18 so that Storage Platform Web Service (spws) verifies
vSphere certificates. Upgrades Jackson databind to version 2.13.2.2.

4071103 Upgrades Spring version to 5.3.18 and provides Jackson JAR updates for NetBackup
Administration Console (Java GUI).

4071805 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.
 EEBs and other known issues resolved in NetBackup 10.0.0.1 156
Previous EEBs now resolved in NetBackup 10.0.0.1

Table 11-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4071808 This EEB provides support for snapshot replication for volumes having SnapMirror and
SnapVault relationship. This also provides support for backup from SnapMirror and SnapVault
volumes.

4072063 VDDK is being distributed with older openssl / expat libraries.

4072179 This EEB is related to VMware virtual machine conversion to AWS AMI feature. This EEB
addresses the issue that, nbrestoreec2 fails to upload virtual machine disk files to AWS S3
with file size larger than 80GB.

4072235 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4072436 RHV restore fails with 'FTL - Failed to attach restored disks to VM. Error: [Cannot attach
Virtual Disk: Disk is locked. Please try again later.]'

4073293 Upgrades Spring version to 5.3.19.

4073455 This EEB provides support for snapshot replication for volumes having SnapMirror and
SnapVault relationship. This also provides support for backup from SnapMirror and SnapVault
volumes.

4073544 Updates JRE to JRE 8 update 333.

4074445 Updates PAR::Packed Perl executables to OpenSSL 1.0.2zd.

4074450 Updates version to pspOpenssl-7.6.12.0

4074452 Upgrade to OpenSSL 1.0.2zd for binaries created using PAR::Packer.

4074541 Updates libarchive to 3.6.1. [RHEL/Debian binary on All Server platform]

4074763 Updates libarchive to 3.6.1.

4074764 Updates libarchive to 3.6.1. [SuSE binary on All Server platform]

4074812 Update version to pspOpenssl-7.6.12.0 [RedHat3.10.0 and Debian 3.10.0 nbcheck on all
Primary Server platforms]

4074813 Update version to pspOpenssl-7.6.12.0 [SuSE4.4.73 nbcheck on all Primary Server platforms]

4075538, version 1 Updates log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19
(CVE-2022-22965).

4076994 Updates JRE to JRE 8 update 333.

 EEBs and other known issues resolved in NetBackup 10.0.0.1 157
Other known issues resolved in NetBackup 10.0.0.1

Table 11-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4077106, version 1 Updates log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19
(CVE-2022-22965).

4077535 Updates JRE to JRE 8 update 333.

4078399 log4j jars updated to 2.17.1 (CVE-2021-44228) and spring jars updated to 5.3.19 (CVE- 2022-
22965)

4078631 Updates libarchive to 3.6.1

4078632 Updates libarchive to 3.6.1

4078633 Updates libarchive to 3.6.1

4078634 Updates libarchive to 3.6.1

4078635 Updates libarchive to 3.6.1

4078636 Updates libarchive to 3.6.1

Other known issues resolved in NetBackup

10.0.0.1
Etrack Incident: 4069097
■ Associated Primary Etrack: 4066471
■ Associated Service Request Etrack(s): 4066470
■ Description:
Backup jobs failed with status code 800 on Flex Master 8.3.0.2. Temporary
space limit exceeded.
Etrack Incident: 4069936
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Updates to the Backup Host Pool failed with the error “All backup hosts in a pool
must have the same Operating System”.
Etrack Incident: 4071945
■ Associated Primary Etrack: 4069020
 EEBs and other known issues resolved in NetBackup 10.0.0.1 158
Other known issues resolved in NetBackup 10.0.0.1

■ Associated Service Request Etrack(s): 4069018

■ Description:
Cloudpoint was not enabled to protect Azure's Reliance Jio region.
Etrack Incident: 4075000
■ Associated Primary Etrack: 4071582
■ Associated Service Request Etrack(s): 4071581
■ Description:
Unable to select any other storage tier than standard when using Google Cloud
Storage (GCS).
 Chapter 12
EEBs and other known
issues resolved in
NetBackup 10.0
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.0

■ Other known issues resolved in NetBackup 10.0

Previous EEBs now resolved in NetBackup 10.0

Table 12-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.0 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website.
https://sort.veritas.com/netbackup

Table 12-1 Previous EEBs now resolved in NetBackup 10.0

Etrack Number EEB Description

3952829 Nbdeployutil report shows inaccurate capacity numbers for some clients.

3956103, version 24, The EEB bundle contains the fixes for MSDP issues on NetBackup 8.1.2
23
 EEBs and other known issues resolved in NetBackup 10.0 160
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

3962067 NBDEPLOYUTIL does not show the correct results.

3967906 NBDEPLOYUTIL does not show the correct results.

3973251 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3979291 NBDEPLOYUTIL is not showing correct results with FEDS data for sparse files.

3981098 Exchange GRT restore fails when user deletes DisableLoopBackCheck from the Registry.

3981133, version 33, 8.2 MSDP Preferred EEB bundle

32, 31, 30, 29, 28, 27

3981837, version 25, The EEB bundle contains fixes for Cloud Catalyst issues on NetBackup 8.2.
24

3983247 VXupdate shuts down vmd.exe without checking to see if it is a Veritas process.

3983309, version 6, 5, EEB Fix for CVE-2021-44228 - Update NetBackup with Apache Log4j 2.17.1
4, 3, 2, 1

3989733 nbdisco crashes on the primary server after upgrading NetBackup to 8.2

3991551, version 3, 1 Restore network at vCenter level for VCD restores.

3992265 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3996205 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3999214 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4002232 Multiple clients display zero size in Itemization tab of capacity report.

4010507, version 1 1-This fix ensure the NetBackup Resource Broker related data is stored in a SQLite DB
instead of Sybase. 2-Files and folders restore option greyed out when attempting restore via
the Web UI.

4012007 GRT restore fails because EWS autodiscovery is rejected when DisableLoopbackCheck
registry value is removed.

4013370, version 2, 1 OpsCenter generates alerts for connection to media server lost
 EEBs and other known issues resolved in NetBackup 10.0 161
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4013394, version 23, The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1
22, 21, 20, 19, 18, 17,
16, 15, 14

4015947, version 4 The EEB bundle contains fixes for Cloud Catalyst and MSDP Direct Cloud Tiering issues on
NetBackup 8.3.0.1.

4016996 HBase backups fail with service ID configuration which is not using the hostname of the
server in hbase-site.xml. It instead uses the service name which is a virtual name.

4017144 Introduction of NetBackup Performance Monitor (nbperfmon) tool.

4017931 Introduction of NetBackup Performance Monitor (nbperfmon).

4019103 SLP (duplication and replications) jobs fail with error 50.

4019469 Email notifications not resuming for like issues after 24 hours as they should.

4019481 SLP (duplication and replications) jobs fail with error 50.

4019819 Updates Tomcat to 9.0.38 or higher to resolve CVE-2020-13943 for OpsCenter version 8.2.

4020029 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4020247, version 2 Bundle of fixes for OST changes from 9.0 release.

4020631 Fixes an issue in credential fetching caused by a passphrase that is too long.

4020765 The Queued Jobs are not shown in the Activity Monitor, but bpdbjobs output show multiple
jobs.

4021177 Tomcat version 9.0.37 shipped with Netbackup affected by CVE vulnerability

4021210 VMware ASC backup fails with error code 20 if the client VM has iSCSI type disks.

4022378 CVE vulnerability found in Tomcat.

4022693 OpsCenter 8.3.0.1 generates false "media server unreachable" alerts every few minutes.

4023134 Upgrade to Tomcat 9.0.40.

4024151 Backups that use dbclient when the client and media are the same do not report the Buffer
Waits/Delay messages in the Job Detail status.

4026558 VMware snapshot state files are not getting cleaned

4026941 Errors are received while attempting VMware recovery from Web UI.
 EEBs and other known issues resolved in NetBackup 10.0 162
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4027101 Customer network topology prohibits NetBackup source media server to target DD storage
connectivity

4027539 This EEB provides security requirements for upgrading Apache Tomcat version to 9.0.40 on
NetBackup 9.0.

4027944 VMware snapshot is not deleted after backup.

4028002 VMware snapshot state files are not getting cleaned

4028637, version 2, 1 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.2.

4028759 The nbdeployutil report does not complete.

4029433 BMR boot CD couldn't drive up NIC. While performing BMR procedure, qlogic drivers fails
to load.

4029532 VMware restore for certain VMs fail to create VM due to

PopulateVirtualMachineConfigInfoFromXml: SYM_VMC_ERROR.

4029596 This EEB provides Apache Tomcat version 9.0.40.

4030014, version 4, 3 The EEB bundle contains fixes for Cloud Catalyst and MSDP Direct Cloud Tiering issues on
NetBackup 8.3.

4030336 Improvements in traditional licensing report for virtualization-related information.

4030341 Improvements in traditional licensing report for virtualization-related information.

4030343 Improvements in traditional licensing report for virtualization-related information.

4030350 SLP (duplication and replications) jobs fail with error 50.

4030619 nbdisco service crashes frequently on the primary server.

4030628 'Exclude swap and paging files' option in NetBackup VMware backup policy only excludes
first page file.

4031123 OpsCenter reports incorrectly show dates in the future when using Time Frame Group by of
Weeks of Year

4031137, version 3, 2 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.0.

4031187, version 5 Accelerated NDMP images fail with status code 13/99 due to inode corruption in images.

4031237 Granular restoration not working on a VM Hyper-V with a NetBackup agent.

 EEBs and other known issues resolved in NetBackup 10.0 163
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4031358 Trying to delete SLPs created by a protection plan fails with status code 2528 (Changes are
not allowed for an SLP that a Protection Plan manages).

4031725 Unable to view policies from the web UI ("system error occurred") when the Exchange server
list has more than 255 entries.

4032016 VMware virtual machine entered into emergency mode at first boot after successful restore.

4032167 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.3.0.1.

4032263, version 1 BMR self restore for redhat7.6 fails with 'GRUB boot loader installation failed'

4032294 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 9.0.

4032321 The NetBackup 8.3.0.1 NBDeployutil Capacity Report fails.

4032333 OpsCenter generates false "lost contact with media server" alerts.

4032565 Improvements in traditional licensing report for virtualization-related information.

4032831 nbemmcmd -resethost does not propagate changes and connections can fail after a client
downgrade from 8.2 to 7.7.3

4032886 Vulnerability found in Apache Tomcat shipped with OpsCenter.

4032902 HTTPS-enabled Hadoop backups fail with error codes 636 and 24.

4033018 vxupdate unable to identify bpps process binary path

4033116 HTTPS-enabled Hadoop backups fail with error codes 636 and 24.

4033203 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.1.2.

4033425 Java GUI 8021 error on login, cannot access security management nodes.

4033469 PostgreSQL backups do not always return the correct error code. At times, return status 0
is returned even when a job fails.

4033575 Exchange GRT restore fails. The EWSLog00 log shows that EWS autodiscover fails, and
URLs found by monad do not succeed.

4033858 Improvements in traditional licensing report for virtualization-related information.

4033971, version 3, 2, The EEB bundle contains fixes for MSDP issues on NetBackup 9.0.0.1
1

4034016 Adds Cache-Control and Pragma headers to HTTP responses with value no-cache.
 EEBs and other known issues resolved in NetBackup 10.0 164
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4034425 There is a potential for data loss when doing the BMR restore with the Accelerator backup
images.

4034501 nb-runtime collection (a daily process) consumes 13-15 GB of memory and takes 12-15 hours
to complete, resulting in a large portion of server memory locked up during that time.

4034657 NDMP backups are not showing up in the nbdeployutil report.

4034678, version 2, 1 Unable to view storage servers in the web UI and fails to fetch storage unit details.

4034734 VMware Intelligent Policy (VIP) is shown in the policies subtab of the OpsCenter Client view.

4034848 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.1.1.

4034869 OpsCenter reports incorrectly show dates in the future when using Time Frame Group by of
Weeks of Year

4035034 NetBackup 9.0 Active Directory (AD) login takes 5-10 minutes to login to NetBackup Java
GUI.

4035409 When the install agent attempts to access large registry keys on windows hosts, the agent
crashes, due to an internal buffer that is incorrectly sized. This is a Windows-specific defect.

4035508 Improvements in traditional licensing report for virtualization-related information.

4035556 Improvements in traditional licensing report for virtualization-related information.

4035671 Asset cleanup does not complete successfully, throwing an exception error stating SQL
statement cannot be executed.

4035779 VXUpdate fails with status 7226: Can't write to C:\long_path_with_more_than_260_char

4035833 OpsCenter cannot send email to SMTP server by 465 port with SSL.

4035901 Exporting the client backup report fails with array index out of bounds exception.

4036209 A verify or restore of a large image from a NetApp StorageGrid is very slow.

4036271 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.3.

4036318 When performing a VMDK restore, bprd times out because bprd was incorrectly being invoked
without passing a timeout, resulting in a 30-second timeout being used.

4036764, version 2, 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1 for WORM
containers.

4037140 This EEB provides Apache Tomcat version 9.0.43 for OpsCenter 8.2.
 EEBs and other known issues resolved in NetBackup 10.0 165
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4037218 NetBackup Policy Execution Manager (Nbpem) spends too much time in host name resolution
leading to backup jobs not going active.

4037296 Improvements in traditional licensing report for virtualization-related information.

4037448 Improvements in traditional licensing report for virtualization-related information.

4037523 This EEB deploys netbackup.war

4037866 Week at a Glance report fails with "An unknown exception has occurred".

4037939 OpsCenter generates alerts for connection to media server lost

4038043, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.0.0.1.

4038434 Parent backup job takes a long time to complete even though all child jobs have been already
completed.

4038500 VMware snapshot job returns status 1 invalid command parameter.

4038578 Adds SAP Multistream Backup.

4038744 Modifies restore library to prevent GEN_DATA directories from being written to disk.

4038803 bpcatlist GB size representation issue

4038839 OpsCenter reports media appliances offline.

4038909 Support for additional license types in usage reporting.

4039021 Improvements in traditional licensing report for virtualization-related information.

4039066 Improvements in traditional licensing report for virtualization-related information.

4039161 nbdisco service crashes frequently on the primary server.

4039184 Support for SAP Hana BRINT 1.5

4039270 vCloud Director restore is failing with status code 1.

4039377 VMware backup hangs for /etc/fstab /dev/mapper entries with unescaped hyphens.

4039392 Improvements in traditional licensing report for virtualization-related information.

4039431 Bundle request for NetBackup 8.1.1.

4039436, version 1 Conflict with bpdbm and bptm, request a bundle EEB

4039468 Granular restore is not working on a VM Hyper-V with a NetBackup agent.

 EEBs and other known issues resolved in NetBackup 10.0 166
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4039490 Browsing of Exchange images is very slow

4039573 Nbdeployutil is not counting multiple database policies correctly.

4039605 nbdeployutil incremental report creates a blank line in Capacity_Itemization.out causing the
licensing API call to fail with HTTP error 500.

4039700 ADK 8.1 installation fails while creating SRT on BMR boot server (9.0).

4039702 ADK 8.1 installation fails while creating SRT on BMR boot server (8.1.1).

4040120 The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1.

4040139 If you make an HTTP OPTIONS request to NetBackup, HSTS headers are not present in
the response.

4040162 User initiated backups and archives with large filelists fail if the FEDS payload is sufficiently
large.

4040246 Incorrect group permissions are set for restores when restored from the client as a user.

4040387 Support for SAP Hana BRINT 1.5

4040388 Support for SAP Hana BRINT 1.5

4040389 Support for SAP Hana BRINT 1.5

4040397 Support for SAP Hana BRINT 1.5

4040909 nbusagerpeorting.exe fails on Windows platforms.

4040970, version 5, 4, The EEB bundle contains fixes for MSDP issues on NetBackup 9.1
3, 2, 1

4041165 A core dump occurs when adding cloud storage is not possible.

4041222 Using the NetBackup plugin for vsphere web client, VMware restores fail when selecting
multiple NICs.

4041235 When trying to create a universal share from the web UI, only some of the storage servers
in the environment are listed as available for choosing.

4041260 Allows setting Sybase images to 664 in NetBackup 8.2

4041264 This EEB updates Spring and Shiro libraries.

4041296 OpsCenter reports media appliances offline.

 EEBs and other known issues resolved in NetBackup 10.0 167
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4041439 Unable to export Audit Trails Report in OpsCenter.

4041458 Optimized duplication of TIR enabled incremental backup may fail with error Failed to duplicate
image with error 'events out of sequence - image inconsistency (229)'.

4041532 User initiated backups and archives with large filelists fail if the FEDS payload is sufficiently
large.

4041576 NetBackup Agent Request Server (nbars) hangs after a couple of weeks.

4041700, version 1 Bundle EEB to resolve netbackup.war conflict.

4041779 Exchange GRT restore fails. The EWSLog00 log shows that EWS autodiscover fails, and
URLs found by monad do not succeed.

4041937 The Host properties of media servers and clients cannot be displayed in NetBackup
Administration Console when Enhanced Auditing or NBAC is configured.

4042104 VXUpdate failing with status 7272: Cant write to C:\{long_path_with_more_than_260_chars}

4042266, version 1 SRT creation issue fixes and handling of some fixes for LVM, SWAP for supporting new
proliferations for BMR client/boot support for RHEL 7.9, 8.2, 8.3

4042317 Smartmeter is not recording usage data correctly. Gather phase of nbdeployutil fails due to
FEDS API failure with error code 404.

4042376 Protection Plan for VMware workload cannot be created without an Accelerator license.

4042401 System state backup fails with FS_INVALID_DIR processing System Files.

4042524 Tape drive down on SSO environment with NDMP_TAPE_OPEN error.

4042640 BMR Restore completes but with the wrong disk letter.

4042834 OpsCenter generates false alerts for lost contact with media server.

4042976, version 1 Images sometimes have try to keep time set to infinity when a connection to bpdbm cannot
be made on SLP process startup.

4042999 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4043014 Vcloud director restore to same Vapp failing with status 2820.

4043142 Atime and mtime of a file was reset to the nearest second on an AIX client after full backup.

4043308 DNAS doesn't work with Isilon's export path greater than 2 levels.
 EEBs and other known issues resolved in NetBackup 10.0 168
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4043382, version 1 This EEB has fixes for BMR client proliferations for RHEL 7.9, RHEL 8.2, RHEL 8.3.
Createsrt.conf EEB should be applied on boot server, and other EEB will install bmrprep on
primary server, for RHEL primary server it also add createsrt.conf file.

4043448 Issue restoring a snapshot file-level backup from a 8.3.0.2 media server to RHEL 6 8.0 client.

4043457 OpsCenter generates false Service Stopped alerts.

4043584, version 1 -include_discovered switch to command bppllist.exe, gives the list of VMGUIDs as the
clientnames, regardless of what Primary VM identifier is selected in Hyper-V HIP policy

4043586 Upgrading to 9.1 fails

4043620 VMware backup job fail with status 6 with "Exclude swap and paging files" disabled.

4043724 NetInsight is reporting incorrect sizes for NDMP images

4043905 NetBackup 9.0.0.1, nbusagereporting.exe fails when running 'nbdeployutil --gather -- capacity'

4043971 OpsCenter 8.3.0.1 generates false 'media server unreachable' alerts every few minutes.

4044244 Week at a Glance report fails with "An unknown exception has occurred".

4044330 OpsCenter 9.1 - Host Alias page not working correctly (RFA).

4044423 VMware virtual machine enters into emergency mode at first boot after successful restore
on Netbackup 9.0.

4044522 NetBackup 8.1.2 Service Layer (NBSL) terminated and processed a core occasionally.

4044560 Unable to open GUI console after upgrade to 9.0.0.1 using AD credential (with SSO) on
remote Java GUI

4044688 SLP Status report - drill down reports are broken.

4044798 JRE update for vulnerability fix specific to OpsCenter 9.0.0.1.

4044802 nbcomponentupdate fails to execute due to parser issues.

4045067 Logging into the Web UI fails but via IP address succeeds.

4045158, version 1 Accelerated NDMP images fail with status code 13/99 due to inode corruption in images.

4045159, version 1 Accelerated NDMP images fail with status code 13/99 due to inode corruption in images.

4045303 Updates JRE to 1.8U301.

 EEBs and other known issues resolved in NetBackup 10.0 169
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4045315 This EEB bundle addresses NetBackup PostgreSQL agent problems of log rotation and
return code.

4045322, version 2, 1 The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.2

4045407 Support for OpsCenter 8.2 HSTS issues.

4045431 Oracle and DB2 DBA's and database maintenance functions can initiate image expiration
request to expire images from the NetBackup catalog. These requests can inadvertently
cause compliance issues if allowed to succeed.

4045648 For RHV 4.4 ,after restore, a VM does not boot if VM had BIOS information as 'Q35 Chipset
with UEFI'.

4045670 False "Lost Contact with Media Server" alerts are reported in OpsCenter.

4045680 Email notifications for duplicate alerts are not sent even after 24 hours passed.

4045815 VMware virtual machine enters into emergency mode at first boot after successful restore.

4045844 Smart Meter Dashboard shows incorrect values for used licenses.

4045942 VMware restore for certain VMs fail to create VM due to

PopulateVirtualMachineConfigInfoFromXml: SYM_VMC_ERROR.

4045959 AIR replications between two msdpc pools fail due to credentials errors.

4046218 Enables MySQL backups in secfs2 environments.

4046331 Tomcat update 9.0.52

4046480 Apache Tomcat upgrade to 9.0.48 for Netbackup 9.1.

4046488 CVE Vulnerability found in Apache Tomcat

4046723 Adds support for nbcertcmdtool options -tasks crl_refresh AND -crl_mtime_refresh

4046955 A media server is unable to communicate with the primary server via bptestbpcd, generating
status 23: socket read failed.

4047040, version 1 The EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1

4047114 VMware virtual machine enters into emergency mode at first boot after successful restore.

4047123 nbdisco service crashes frequently on the primary server.

4047201 On Windows clients, remove 300 second delay (30 seconds pre-NB_8.3) during bpfilter
startup for client encrypted backups.
 EEBs and other known issues resolved in NetBackup 10.0 170
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4047256 Cannot restore folders or files from OpsCenter 9.1.

4047622 Upgrade JRE to 8u301.

4047649 8.3.0.1: Apache tomcat 9.0.52 upgrade

4047816, version 1 This is a nbinstallagent 8.3.0.1 package.

4048010 VMware virtual machine enters into emergency mode at first boot after successful restore.

4048016 bprd experiences a core dump issue while performing Oracle crosschecks.

4048055 SharePoint 2019 GRT restore failing with error 2804 - V-479-5 error creating virtual view.

4048067, version 1 bptestbpcd returns status 23 with verbose flag and status 0 without verbose flag

4048590 The SO will fail to decrypt and the logs will report a KMS key decryption failure.

4048709 Nborautil runs continuously until manually stopped.

4048741 Vcloud director restore to same Vapp fails with status 2820.

4048748 After upgrading to NetBackup 9.0.0.1, unable to validate the user or group error is received.

4048877 Views do not display objects that are already in the view.

4048892 BPDBM Consistency experienced a core dump issue.

4048993 Exchange GRT restore fails because NetBackup cannot connect to Exchange Web Services.

4049145 NetBackup Policy Execution Manager (Nbpem) spends too much time in host name resolution
leading to backup jobs not going active.

4049666 If the media from the pool on which the backup is taken becomes offline, the restore fails
instead of selecting a different media server from pool.

4049783 bpbkar on 8.3.0.1 client is under-reporting to FEDS database.

4049936 VMware virtual machine enters into emergency mode at first boot after successful restore.

4049964 NAS Data Protection Policy backups using CIFS are failing with 'Cannot access the snapshot'.

4050360 Policy filter is not available for saved reports in Opscenter UI.

4050474 Import of some AIR related images fail.

4050570 Restores of RHV VMs with description field containing ampersand symbol fail with REST
API error 34;Request syntactically incorrect.
 EEBs and other known issues resolved in NetBackup 10.0 171
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4050616 Upgrading to OpsCenter 9.1.0.1 fails.

4050733 bpbkar on 8.1.2 client is over-reporting backup size to FEDS database.

4050903 At times, OpenStack reports the wrong device path for an attached device, which causes
NetBackup to wait indefinitely for device to come online.

4050957 Apache Tomcat 9.0.52 upgrade.

4051131 bpnbat CLI experiences multiple issues.

4051253 NetBackup 9.1 Java GUI login is slow, taking more than 2 mins.

4051315 Java Runtime Environment (JRE) 1.0.8_301 for Flex 8302.

4051403 The jobs are not displayed in the Activity Monitor of the web UI.

4051830 Saved custom SQL reports cannot be edited after upgrading to 9.1.0.1

4052151 SAN media server backups file access time gets reset when backups are taken.

4052232 nbdeployutil reports for Oracle are incorrect after upgrade from 9.1 to 9.1.0.1

4052382 bpbkar on 9.1 client is under-reporting to FEDS database.

4052408 Not able to log into the Web UI using the hostname when the hostname begins with
NetBackup.

4052665 NetBackup MSSQL option to convert differential backups to full fails with status code: 199

4052941 Apache Tomcat upgrade to 9.0.54.

4053159 Cannot setup remote authentication broker on Windows media server.

4053271 User initiated backups and archives with large file lists fail if the FEDS payload is sufficiently
large.

4053509 Unable to create encrypted cloud storage server through Java GUI when External KMS
configuration is configured.

4053542 BMR prepare for restore fails because it is unable to locate '/EFI System
Partition/EFI/Microsoft/Boot/BCD'.

4053786 SQL Intelligent backups fail with status 200 due to Instance disappearing from Java GUI due
to NBARS/

4053850 Accelerator backups are not working due to negative timeout value in backup and restore
manager (bpbrm).
 EEBs and other known issues resolved in NetBackup 10.0 172
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4053961 SQL Intelligent backups fails with status 200 due to Instance getting disappeared from Java
GUI (due to NBARS)

4053985 SQL intelligent policies won't load in 8.3.0.1 GUI. Appears as if nbars is hung.

4054106 Nborautil process continuously runs until it is manually stopped.

4054198 Support for CloudPoint 9.1 upgrade with NetBackup 9.0.

4054209 nbdeployutil 8.3.0.2 fails with error 'DBD::SQLite::st execute failed...'

4054238 Cannot restore folders or files from OpsCenter 9.1.0.1.

4054308 Updates JRE to 311.

4054348 Apache Tomcat upgrade to 9.0.54 for OpsCenter 9.1.0.1

4054547, version 5, 3 VMware backups create temporary bitmap files in the /tmp directory during mapping. These
bitmap files can be very large when backing up large VMs and can cause the partition to fill
up and jobs to fail.

4054611 Upgrade to Apache Tomcat version to 9.0.54

4054624 With Flex Universal Share, an error occurred when mounting vpfs shares using loop devices.

4054642 Upgrade for Apache Tomcat to 9.0.54 for NetBackup 8.2.

4054796 Views do not display objects that are already in the view and admins are unable to perform
restores when using views.

4054876 Msdpcheck fails due to refdbutil segfaulting.

4055052 SQL database fails with error 'Arithmetic overflow error converting expression to data type
int.'.

4055084, version 2, 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.1.0.1.

4055324 No jobs are displayed in the Activity Monitor of the web UI. The transfer rate value is too
large for the declared value type, so it cannot be loaded.

4055342 Exchange GRT restore fails because NetBackup cannot connect to Exchange Web Services.

4055349 Updates JRE to 311.

4055391 VxUpdate Deployment - nbfp error if /tmp is mounted noexec

4055495, version 1 When EEB4053850 is installed over EEB3997921, it resulted into backup failure. It is due to
binary conflict between the two EEB's as both EEB's share same binaries.
 EEBs and other known issues resolved in NetBackup 10.0 173
Previous EEBs now resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4055538 Java GUI login is slow (taking more than 2 minutes).

4055712 nbdeployutil generates UsageData_Sanitized.out files, but nbtelemetry is not detecting them,
generating the Usage Insights report, or uploading that report to the Veritas Usage Insights
portal.

4055717 bprd process crashes during RMAN cross-checks.

4055800 SRT creation and post restore boot fails.

4055806 User initiated backups and archives with large file lists fail if the FEDS payload is sufficiently
large.

4055823 Apache Tomcat upgrade to 9.0.54.

4055912 Addresses RHEL 8.4 SRT creation and post restore booting issues.

4056590 while creating universal shares, only 10 storage servers are shown at a time on the storage
servers list.

4056621 Client direct backup for HPUX Client fails with error : Client Direct plugin not available

4056627 Exchange GRT backups return status 1 due to a Jet error in the granular phase of the backup.
The problem is intermittent.

4056740 Request for OpenSSL 1.0.2za.

4056830 After CloudPoint plugin migration (from older CloudPoint server to newer CloudPoint server),
snapshot cleanup jobs fails.

4056844 Exchange GRT backups return status 1 due to a Jet error in the granular phase of the backup.
The problem is intermittent.

4056879 The restore virtual machine operation fails at pre-recovery check step for workload protected
by CloudPoint.

4057305 Single file restore of VMware backup image does not retain file ownership when the original
file is owned by domain user or domain group, due to the large uid/gid values.

4057718 VM becomes unavailable intermittently after successful instant access restore.

4057720, version 1 EEB to allow Catalog Management and Host Properties to function in the Web UI

4057857 NetBackup Policy Execution Manager (Nbpem) spends too much time in host name resolution.

4058202 Unable to restore VM to same Vapp using vCloud Director

4058562 Upgrade to Apache Log4j 2.17.1

 EEBs and other known issues resolved in NetBackup 10.0 174
Other known issues resolved in NetBackup 10.0

Table 12-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4059359, version 3, 2, Addressed security vulnerabilities for log4J, Spring and Shiros.
1

4061030 VMware virtual machine enters into emergency mode at first boot after successful restore.

4061622 After CloudPoint plugin migration (from older CloudPoint server to newer CloudPoint server)
snapshot cleanup jobs fail.

4062651 bprd process crashes during RMAN cross-checks.

4062835 vCloud Director restore fails with status code 1, where a chunked HTTP response was not
properly terminated from vCloud.

4062860 Addresses bpnbat CLI issues.

4062991 Unable to open GUI console after upgrade to 9.0.0.1 using AD credential (with SSO) on
remote Java GUI

4063857, version 1 This EEB adds support for using the Subject Common Name (CN) as the identifier for external
certificates in NetBackup and also included the log4j 2.17.1 JARs

4065455 Parent backup job takes a long time to complete even though all child jobs have been already
completed.

4065969 Windows client upgrade using vxupdate fails with error 'NetBackup SERVER registry value
not found'.

4067124 VMware backups create temporary bitmap files in the /tmp directory during mapping. These
bitmap files can be very large when backing up large VMs and can cause the partition to fill
up and jobs to fail.

4068076 NetBackup Agent Request Server (nbars) hangs due to connection being held by threads.

4068275 Dummy data EEB installation fails in media-only cluster due to permission issues of
/vx/MEDIA_FS mount point in replace node case.

Other known issues resolved in NetBackup 10.0

Etrack Incident: 4018766
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
VM conversion to AWS AMI failed due to IAMROLE with more that 64 characters.
 EEBs and other known issues resolved in NetBackup 10.0 175
Other known issues resolved in NetBackup 10.0

Etrack Incident: 4030481

■ Associated Primary Etrack: 4022349
■ Associated Service Request Etrack(s): 4022348
■ Description:
Vulnerability CVE-2020-5398 detected in OpsCenter 8.2 on Linux.
Etrack Incident: 4030557
■ Associated Primary Etrack: 4028918
■ Associated Service Request Etrack(s): 4028917
■ Description:
nbdecommission deleted images on a different disk pool.

Etrack Incident: 4032435

■ Associated Primary Etrack: 4029799
■ Associated Service Request Etrack(s): 4029798
■ Description:
Backups failed "system error occurred" for web UI protection plans with three
schedules.
Etrack Incident: 4033613
■ Associated Primary Etrack: 4032665
■ Associated Service Request Etrack(s): 4032664
■ Description:
While upgrading NetBackup Windows clients which are also running
VCS/InfoScale proceses/service, Veritas Highly Available (HAD- VCS/InfoScale)
services running on that same clients were terminated.
Etrack Incident: 4034798
■ Associated Primary Etrack: 3988550
■ Associated Service Request Etrack(s): 3988548
■ Description:
NBEMM experienced core dump issues.

Etrack Incident: 4035406

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 10.0 176
Other known issues resolved in NetBackup 10.0

CloudPoint snapshot indexing failed with status code 156.

Etrack Incident: 4035674
■ Associated Primary Etrack: 4031733
■ Associated Service Request Etrack(s): 4031732
■ Description:
AD GRT backup randomly failed when using the ADLocation parameter and
multiple data streams.
Etrack Incident: 4036182
■ Associated Primary Etrack: 4033060
■ Associated Service Request Etrack(s): 4033059
■ Description:
AWS discovery encounters error "botocore.exceptions.ReadTimeoutError: Read
timeout on endpoint URL: ..."
Etrack Incident: 4036463
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Appliance CLISH run of NBSU doid not show the default /log/netbackup/nbsu
path in the final output.
Etrack Incident: 4036493
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NBSU generated multiple incorrect Windows paths in NBU_nbdb_info.txt.

Etrack Incident: 4036532

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
EXIT STATUS 5908: Unknown error occurred received while re-enrolling a
certificate for a host with a different common name.
Etrack Incident: 4036620
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.0 177
Other known issues resolved in NetBackup 10.0

■ Associated Service Request Etrack(s): N/A

■ Description:
Java console error Status 8021 was received on login and when opening
anything under Security Management.
Etrack Incident: 4036965
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Too many files in <INSTALLDIR>\NetBackup\Logs\user_ops caused installation
to fail.
Etrack Incident: 4039397
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
HPE applies storage-server-side contracts that requires knowledge of WORM
indelibility before writing any data.
Etrack Incident: 4039583
■ Associated Primary Etrack: 4037147
■ Associated Service Request Etrack(s): 4037146
■ Description:
NetBackup for Microsoft SQL Server restores created cross-linked 'ghost jobs'
between replicated primary servers that cannot be deleted or canceled.
Etrack Incident: 4040117
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Web UI allowed the unsubscription of instance protection at the database level.
Etrack Incident: 4040190
■ Associated Primary Etrack: 4039079
■ Associated Service Request Etrack(s): 4039078
■ Description:
bpclntcmd -pn for non-root users receives back an authentication error (160).

Etrack Incident: 4040201

 EEBs and other known issues resolved in NetBackup 10.0 178
Other known issues resolved in NetBackup 10.0

■ Associated Primary Etrack: 4040086

■ Associated Service Request Etrack(s): 4040085
■ Description:
"Master server security configuration is unknown" error was received while
setting up NetBackup domains on a single-node Flex appliance.
Etrack Incident: 4040216
■ Associated Primary Etrack: 4039414
■ Associated Service Request Etrack(s): 4039413
■ Description:
Client Agent update failed on Windows and UNIX Servers.
Etrack Incident: 4040763
■ Associated Primary Etrack: 4012582
■ Associated Service Request Etrack(s): 4012581
■ Description:
While upgrade from NetBackup 8.0 to 8.2, intelligent SQL polices failed with an
error 2.
Etrack Incident: 4041021
■ Associated Primary Etrack: 4040115
■ Associated Service Request Etrack(s): 4040114
■ Description:
After successfully adding the CloudPoint plugin for EMC PowerScale, the
following error occurred: flexsnap.OperationFailed: Failed to discover
assets. Error: 'NoneType' object has no attribute 'id'.

Etrack Incident: 4042382

■ Associated Primary Etrack: 4041568
■ Associated Service Request Etrack(s): 4041567
■ Description:
Authentication service did not start after upgrading to NetBackup 9.1
Etrack Incident: 4042635
■ Associated Primary Etrack: 4036145
■ Associated Service Request Etrack(s): 4036144
■ Description:
 EEBs and other known issues resolved in NetBackup 10.0 179
Other known issues resolved in NetBackup 10.0

CloudPoint Azure snapshots were not deleted despite being expired from the
NetBackup Catalog.
Etrack Incident: 4043030
■ Associated Primary Etrack: 4042193
■ Associated Service Request Etrack(s): 4042192
■ Description:
Some Cloud assets that are deleted were not flagged by the isDeleted API
option.
Etrack Incident: 4043249
■ Associated Primary Etrack: 4038742
■ Associated Service Request Etrack(s): 4038741
■ Description:
Application-consistent snapshot creation failed for Linux client with Oracle
databases.
Etrack Incident: 4044383
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Unable to add an LDAP principle with a large ID to an RBAC role.
Etrack Incident: 4045113
■ Associated Primary Etrack: 4042193
■ Associated Service Request Etrack(s): 4042192
■ Description:
Some assets that are deleted were not flagged by the isDeleted API option.
Etrack Incident: 4047235
■ Associated Primary Etrack: 4039295
■ Associated Service Request Etrack(s): 4039294
■ Description:
Oracle Stream Handler was working only after explicitly enabling it with the
cacontrol command. (It should be enabled by default.

Etrack Incident: 4047332

■ Associated Primary Etrack: 4033237
 EEBs and other known issues resolved in NetBackup 10.0 180
Other known issues resolved in NetBackup 10.0

■ Associated Service Request Etrack(s): 4033236

■ Description:
Basic disk storage unit filled the problem log with "storage server up" messages
after restart of server or NetBackup.
Etrack Incident: 4047501
■ Associated Primary Etrack: 4047352
■ Associated Service Request Etrack(s): 4047351
■ Description:
Manual Discovery was only listing a partial successful operation on multiple
CloudPoint systems.
Etrack Incident: 4048598
■ Associated Primary Etrack: 4048599
■ Associated Service Request Etrack(s): 4048598
■ Description:
When creating a WORM storage server instance, the storage server was created
the storage server properties could not be accessed and a disk pool for the
storage server could not be created.
Etrack Incident: 4052286
■ Associated Primary Etrack: 4050711
■ Associated Service Request Etrack(s): 4050710
■ Description:
No messages were issued when an Azure app did not have access to a
subscription.
Etrack Incident: 4052344
■ Associated Primary Etrack: 4045307
■ Associated Service Request Etrack(s): 4045306
■ Description:
Long delays occurred with all backups writing to the MSDP WORM container.
Etrack Incident: 4052970
■ Associated Primary Etrack: 4050600
■ Associated Service Request Etrack(s): 4050599
■ Description:
 EEBs and other known issues resolved in NetBackup 10.0 181
Other known issues resolved in NetBackup 10.0

An undesired media server was assigned as the disk polling server for OST
storage.
Etrack Incident: 4055254
■ Associated Primary Etrack: 4051279
■ Associated Service Request Etrack(s): 4051278
■ Description:
OpsCenter users were unable to perform restores when using Views.
Etrack Incident: 4055516
■ Associated Primary Etrack: 4054427
■ Associated Service Request Etrack(s): 4054426
■ Description:
CloudPoint service failed and then asked for backup of CloudPoint metadata.
Etrack Incident: 4056638
■ Associated Primary Etrack: 4054427
■ Associated Service Request Etrack(s): 4054426
■ Description:
An incorrect notification message was issued with discovery failure.
Etrack Incident: 4056639
■ Associated Primary Etrack: 4055827
■ Associated Service Request Etrack(s): 4055826
■ Description:
Snapshot creation failed for Windows VM if the AWS NVME tool reported the
device path as /dev/sda1.
Etrack Incident: 4058385
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup SQL Server Availability group database when demoted from AG
was missing recovery points in web UI.
Etrack Incident: 4064288
■ Associated Primary Etrack: 4061023
■ Associated Service Request Etrack(s): 4061022
 EEBs and other known issues resolved in NetBackup 10.0 182
Other known issues resolved in NetBackup 10.0

■ Description:
The service user specified during the primary server installation was not
registered in bp.conf.
Etrack Incident: 4064498
■ Associated Primary Etrack: 4060220
■ Associated Service Request Etrack(s): 4060219
■ Description:
Google Cloud Platform (GCP) CloudPoint deployment from Marketplace failed
if selecting "Enable regular snapshot of CloudPoint".
Etrack Incident: 4065935
■ Associated Primary Etrack: 4064437
■ Associated Service Request Etrack(s): 4064436
■ Description:
msdpcutil failed when creating a bucket with error "current user has NO
permission of cloud admin".
Etrack Incident: 4066353
■ Associated Primary Etrack: 4060220
■ Associated Service Request Etrack(s): 4060219
■ Description:
Google Cloud Platform (GCP) plugin addition failed when a private key had an
explicit line break (\n).
Etrack Incident: 4066424
■ Associated Primary Etrack: 4054598
■ Associated Service Request Etrack(s): 4066425
■ Description:
Some duplicate VMs appeared with properties and sometimes hostname and
IP Address blank.
 Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:

■ About Veritas Services and Operations Readiness Tools

About Veritas Services and Operations Readiness

Tools
Veritas Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support Veritas enterprise products. For
NetBackup, SORT provides the ability to collect, analyze, and report on host
configurations across UNIX/Linux or Windows environments. This data is invaluable
when you want to assess if your systems are ready for an initial NetBackup
installation or for an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
■ Hot fix and EEB Release Auditor
Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
 About SORT for NetBackup Users 184
About Veritas Services and Operations Readiness Tools

■ Custom Reports
Use this tool to get recommendations for your system and Veritas enterprise
products.
■ NetBackup Future Platform and Feature Plans
Use this tool to get information about what items Veritas intends to replace with
newer and improved functionality. The tool also provides insight about what
items Veritas intends to discontinue without replacement. Some of these items
include certain NetBackup features, functionality, 3rd-party product integration,
Veritas product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option