Computer Literacy Needs Assessment Survey
Computer Literacy Needs Assessment Survey
R.Balcita
Instructions: Please complete the following survey to help us assess your computer literacy
skills and identify areas where additional training may be needed. Your responses will remain
confidential.
5. Which of the following tasks can you perform confidently? (Check all that apply)
o Hardware Basics – Understanding computer components (monitor, keyboard,
mouse, CPU, printer, etc.).
o Operating System Navigation – Using Windows, macOS, or Linux for basic
tasks.
o File Management – Creating, organizing, renaming, and deleting files and
folders.
o Keyboard and Mouse Usage – Efficient typing, using keyboard shortcuts, and
mouse control.
o Internet Browsing – Using web browsers (Chrome, Firefox, Edge, Safari) to
search and navigate websites.
o Email Management – Sending, receiving, attaching files, and organizing emails.
o Word Processing – Using applications like Microsoft Word or Google Docs for
document creation.
o Spreadsheets – Basic use of Excel or Google Sheets for organizing and analyzing
data.
o Presentation Software – Creating slideshows with PowerPoint or Google Slides.
o Installing and Uninstalling Software – Managing applications on a computer.
o Basic Troubleshooting – Restarting a system, checking internet connectivity, and
managing simple hardware and software issues.
o Online Safety and Security – Recognizing phishing attempts, using strong
passwords, and understanding antivirus software.
o Cloud Storage & Backup – Using Google Drive, OneDrive, or Dropbox to store
and retrieve files.
o Basic Coding Knowledge (Optional) – Understanding simple coding concepts
(HTML, Python, or Scratch) for tech-savvy users.
6. Do you know how to use the following operating systems?
o Desktop & Laptop Operating Systems
Beginner – I am new to the internet and need help with basic tasks like browsing,
searching, and using email.
Basic – I can browse websites, send emails, and use social media, but I may need help
with advanced tasks.
Intermediate – I am comfortable using search engines, online banking, cloud storage,
and troubleshooting minor issues.
Advanced – I can manage security settings, use multiple online tools, and
troubleshoot most internet-related issues.
Expert – I have advanced knowledge, including web development, cybersecurity, and
networking.
8. Which of the following internet-related tasks can you perform? (Check all that
apply)
9. Do you have experience using the following software? (Check all that apply)
o Word Processing Software (For creating and editing documents)
Microsoft Word
Google Docs
LibreOffice Writer
Apple Pages
WPS Office Writer
o Spreadsheet Software (For data analysis and calculations)
Microsoft Excel
Google Sheets
LibreOffice Calc
Apple Numbers
WPS Office Spreadsheets
o Presentation Software (For creating slideshows)
Microsoft PowerPoint
Google Slides
LibreOffice Impress
Apple Keynote
WPS Office Presentation
o Email and Communication Software
Microsoft Outlook
Gmail
Mozilla Thunderbird
Apple Mail
Zoho Mail
o
10. What specific skills do you need training in? (Please specify)
Section 5: Specialized Computer Skills
11. Do you have experience with any of the following? (Check all that apply)
12. Are you interested in learning any of the above skills? If so, which ones?
Thank you for completing the survey! Your feedback will help us develop better computer
literacy programs.