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Advert For IT ASSISTANT

Open Doors Kenya is hiring an IT Assistant to provide technical support and maintain IT systems for the organization. The role requires a BA Degree in IT, 3 years of experience, and strong communication and analytical skills. Interested candidates should submit their CV and motivation letter by February 28, 2025.

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Male Boniface
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17 views2 pages

Advert For IT ASSISTANT

Open Doors Kenya is hiring an IT Assistant to provide technical support and maintain IT systems for the organization. The role requires a BA Degree in IT, 3 years of experience, and strong communication and analytical skills. Interested candidates should submit their CV and motivation letter by February 28, 2025.

Uploaded by

Male Boniface
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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P.O.

BOX 30870
Nairobi
00100
T +254 020 2715762
T +254 020 2 7 2 5 2 2 2
T + 254 7 2 8 1 3 6 0 4 0
Open Doors
JOB VACANCY
Open Doors, Kenya is an international mission agency dedicated to strengthening persecuted Christians. We
are seeking a committed Christian called to serve the Persecuted Church for the following position:

Job Title: IT Assistant


Number required: One
Work base: Kenya and occasional travels to East African Countries
Basis of Employment: Permanent
Sex: Male or Female

Job purpose:
This position aims to provide timely technical support to end users by assisting with hardware and software
issues, troubleshooting problems, and offering solutions. Responsibilities include maintaining and updating IT
systems for efficiency and monitoring network infrastructure to address connectivity issues.

Key Responsibilities
• Assisting end users as the primary point of contact and addressing any incidents that arise.
• Providing training to users on how to navigate corporate systems and develop basic computer skills.
• Installing and maintaining workstations for country offices and their staff.
• Installing and maintaining workstations for country offices and their staff.
• Maintain network and IT equipment, ensuring backups, security updates, and proper functioning of printers
and the telephone system.
• Monitoring the internet connection, coordinating with providers to ensure speed requirements are met, and
staying informed about local internet trends and developments.
• Implement changes to the network in collaboration with the Sub-Region IT Manager.
• Identify opportunities for improvement that can enhance efficiency and effectiveness.

Personal Qualities
• Communication skills:
▪ Ability to understand people's IT needs and communicate clearly, orally and in writing.
▪ Possesses a strong command of the English language.
▪ Can communicate information clearly and in a way that is easy to understand for everyone.
▪ Actively listens to customers and responds to their expectations.
• Analytical thinking:
▪ Can approach a technical problem and unravel it into manageable parts.
• Planning and organization:
▪ Can deal with multiple tasks and demands at the same time, plan and organize activities efficiently
and effectively.
▪ Works in a planned and structured way and ensures the timely completion of activities.

Open Doors Kenya


[email protected]
Expertise
• Windows 8,10, 11 & Microsoft 365.
• Basic networking (routing switching, Wi-Fi).

Key Competencies and Experience


• BA Degree in IT and 3 years’ experience in the IT sector
• Technical insight
• Willingness & ability to learn
• Good facilitation skills to lead and conduct workshops and training
• Structured, organized, and effective in delivering work on time
• Cross-culturally sensitive and able to build relations with different cultures
• Fluency in English (listening, reading, speaking, and writing)
• Maintains high standards of professionalism.

Salary and Benefits:


Will be discussed once selected.

HOW TO APPLY:
Please apply for this position by submitting your CV, and Motivation Letter that briefly outlines what you bring
to this role and how God has prepared you. We would also appreciate receiving references from your previous
employer(s) and your local church. Please ensure that your application reaches us at [email protected] no
later than 28th February 2025.

Open Doors Kenya


[email protected]

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