INSTALLATION MANUAL

NEO
 Safety Notice

It's crucial to familiarize with this manual and abide by all safety precautions
outlined, including those indicated by safety markings on the equipment.

General safety first While this manual provides helpful guidance, it's not
exhaustive. Always prioritize general safety requirements, design, production, and
established safety standards when operating the charger.

Local regulations matter Follow the specific regulations and guidelines related to
EV charging installation and usage in your region along with the instructions in this
manual.

Check before you install Never install or use a charger that appears defective,
cracked, damaged, or malfunctioning. It's better to be safe than sorry.

Power down before install Switch off the power before installation. Before you
touch the charger for any reason, turn off the upstream residual current operated
circuit-breakers with integral over current protection (RCBO).

Ensure proper installation Only install the charger in environments specifically

mentioned in this manual. Think of it like building a house on the right foundation to
avoid future problems.

Keep water way Direct water exposure can damage the charger. Opt for a
sheltered location for optimal performance and longevity.

Avoid hazardous locations Never install the charger near or in areas with
flammable materials like gasoline, explosives, chemicals, or steam. Treat it like
keeping lighters away from fireworks for safety!

Avoid electromagnetic interference Strong magnetic fields and wireless

transmitters can disrupt the charging process. Choose a location free from such
interference.

Seek shade Direct sunlight can impact the charger's performance. Opt for a
shaded area for efficient charging.
Extreme weather warning Extreme weather conditions, like heavy rain, snow, or
scorching heat, can compromise the charger's functionality. Avoid using it in such
circumstances.

EV manual matters Before charging your specific electric vehicle with this product,
always consult its manual for any additional safety instructions or compatibility
detail.

Protecting the Product

 Keeping safety marks, warning signs, nameplates, and cabling marks intact
ensures you have readily available safety information.
 Never insert fingers or sharp objects into any product component. Curiosity
can lead to injury.
 Don't submerge the charging connector in water.
 Resist the urge to disassemble, repair, or modify the product yourself.
 Avoid dropping, squeezing, or piercing the product.
 Don't fold, crush, or damage any component with sharp objects.

Stick to your vehicle Only connect the charger to a vehicle, not other devices.
Mixing and matching can lead to trouble or damages.

WARNING
This product shall only be installed, repaired or serviced by certified electricians. All
applicable local, regional and national regulations for electrical installations must
be followed strictly.

Notice of PIN Code

The PIN code is required for the charger register and located on the front of quick
guide, backplate and product label. Once the charger is registered in the APP,
please reset PIN Code.
1. Product overview

2. Accessories

3. Specification
Feature and Function Socket Cable

Charging mode AC Mode 3

Charging connector Type 2 socket Type 2 with cable

AC power output 7/22KW 7/11/22KW

Mounting options Wall mounted or pedestal with wiring backplate

HMI OLED screen, LED stripes

Load management Via APP, CT Clamp, RS-485

Communication

Interface Wi-Fi, BLE, 4G (optional), CT Clamp, RS-485

User authentication RFID, APP, Plug and Charge

Backend protocol OCPP 1.6 JSON

Software upgrade OTA via APP, OCPP

Electrical Design

Single phase: 230VAC ± 20%, 50/60Hz

Power supply
Three phase: 230/400VAC ±20%, 50/60Hz

Earthing System TN/TT/IT

Protection UVP, OVP, OCP, Relay Stuck, Over Temperature

RCD Type A + 6mA DC per IEC 62955

Energy metering ±1% Accuracy

General Design
-30 to 45°C without direct sunlight
Operating temperature
-30 to 55°C with derating mechanism

Operating altitude 3000m

Environmental rating Indoor and outdoor, IP55, IK10

Enclosure dimension 297x210x110 (mm)

Net weight 3.2kg 5.8kg

4. Installation planning
Household grid system evaluation
The installer needs to evaluate the available electrical capacity at the installation
site to ensure that it can handle the installation of an EV charger. Protection limit is
based on max. 80% of the fuse rating, which can be set in the RAEDIAN APP.

Rated Power Earthing System Voltage Max. charging current

7KW TT, TN, IT 230VAC ±20%, 50/60Hz 32 Amp

11KW TT, TN, IT 230/400VAC ±20%, 50/60Hz 16 Amp

22KW TT, TN, IT 230/400VAC ±20%, 50/60Hz 32 Amp

RCD requirement
 A Residual current monitor device is integrated inside the charger, the charger
will stop charging in case residual current exceeding 6mA DC is detected,
according to IEC 62955.
 The RCD is automatically tested between each charging session.
 The integrated RCD has no influence on the function of external protective
devices.

An external RCBO is required shown as below.

Input Specification Remark

2P, 40A RCBO, at least Type A,

Single phase
Characteristic B/C 50 Amp is recommended if
the ambient temperature is
4P, 40A RCBO, at least Type A, higher than 40°C
Three phase
Characteristic B/C

Recommend cable size

Rated Power Max. charging current Cross sectional area

7KW 32A 6mm² to 10mm²

11KW 16A 2.5mm² to 10mm²

22KW 32A 6mm² to 10mm²

 Suggested Installation Tools
Power drill Hex wrench Cable stripper

Hammer Multimeter Tape measure

Marker Screwdriver

5. Installation instructions

5.1 Positioning
 Ensure that the installation surface is solid enough to hold the charger. It is
recommended that the wall have a bearing capacity of at least 100 kg.
 Place the backplate on the wall, keep it horizontal, and use a marker/pencil to
mark the hole drilling positions on the wall.
5.2 Mounting
 Use an electric drill to open four holes in the wall at the marked positions, the
recommended depth and diameter, Insertion depth: 50 mm; φ8mm.
 Insert four plastic anchors into four openness. Mount the backplate and fit the
four openness.
 Use four wall-mounting screws to fasten the backplate.

5.3 Wiring
Notice: Switch off the upstream RCBO. Safety first!
There are three entries available for input wiring: bottom(recommended),
top and rear wiring entry. Please select the appropriate entry to fit your need.
Single phase wiring

Three phase wiring

5.4 Push-in and fasten

 Push the device in and you will hear a sound of “clip”.
 Use two security screws to tighten the device.
 Use two security labels to stick on the two screws at the top and bottom.
5.5 CT connection (optional for Home Balance and Solar Only)

5.5.1 Single phase with 1 CT wiring for Home Balance

* To use home balance function, the charger should connect to your mobile phone and set Home Balance via

RAEDIAN APP.

5.5.2 Three phase with 3 CTs wiring for Home Balance

* Notes: CTs on L2 and L3 are sold separately.

5.5.3 Single phase with 2 CTs wiring for Home Balance and Solar Only

5.5.4 Three phase with 3 CTs wiring for Home Balance and Solar Only (single

phase)
5.5.5 Three phase with 3 CTs wiring for Home Balance and Solar Only (three

phase)
6. Installation Acceptance Inspection

6.1 OLED Display

Power on the charger. OLED Display and LED light stripes will be automatically on.

Booting

After the booting, the OLED Display will show READY.

6.2 LED stripes indicators

LED Status Definition

White Available
Green Preparing, Cable plugged in
Pending for authorization or waiting for EV
Cyan Charging in progress
Red Fault state

6.3 EV Charging test

Plug in the cable into EV socket inlet or EV simulator, charging will start immediately.

RAEDIAN User APP download

For further APP use, please scan QR code and follow RAEDIAN video channel.