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The study investigates the satisfaction levels of JBLCF-B students with the school's internet connection, focusing on factors such as speed, quality, reliability, and accessibility. It aims to assess usage frequency, purpose, and identify common problems faced by students, while also exploring differences in satisfaction based on program and year level. Research questions are designed to evaluate satisfaction levels and the relationship between internet usage and satisfaction.

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Johnkarl Ballena
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0% found this document useful (0 votes)
13 views2 pages

MATRIX

The study investigates the satisfaction levels of JBLCF-B students with the school's internet connection, focusing on factors such as speed, quality, reliability, and accessibility. It aims to assess usage frequency, purpose, and identify common problems faced by students, while also exploring differences in satisfaction based on program and year level. Research questions are designed to evaluate satisfaction levels and the relationship between internet usage and satisfaction.

Uploaded by

Johnkarl Ballena
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Objectives Factors Indicators Questions

This study aims to 1. Internet speed and 1. Speed measures on How satisfied are you
determine the level of quality how fast can your by the speed of
satisfactions of a) Speed internet connection internet on using the
JBLCF-B students b) Quality 2. Quality is a internet connection of
with the use of the c) Reliability measure matric to school campus?
school campuses assess the
internet connection performance and
quality of an internet
connection
3. Reliability the
measure of the length
of time infrastructure
operates without
disruptions
2. Levels of 4. Accessibility gives How can you easily
satisfaction of the ease to students to connect to the
students access the internet on school’s internet
the school campus services?
3. Times of using the 5. Satisfaction the How often did you
internet and its overall happiness of use the internet
purpose of use by students on using the service of the school?
students school campuses
internet services
How important it is to
use the internet on
school campus? Is it
reliable on your
academic studies?
The
level of Satisfactions of JBLCF-Bacolod College Students is using the Internet on Campus
Objectives Factors Indicators Research Questions

To determine the extent 1. What is the extent of use of


- Frequency of use
of internet usage among Internet internet facilities among students
- Purpose of use
students based on Usage when categorized according to
- Preferred location
program and year level program and year level?
2. What is the level of
To assess the level of - Internet speed satisfaction of college students
satisfaction of students - Accessibility towards the use of internet
Satisfaction
regarding internet - Reliability facilities when categorized
facilities - Security according to program and year
level?
To identify the common - Slow speed 3. What are the problems
problems students face Problems - Connectivity issues encountered by college students
when using the school's Encountered - Limited access in using the internet facilities of
internet facilities - Security concerns the school?
4. Is there a significant
To determine if there is a
difference in the level of
significant difference in
Satisfaction - Program satisfaction on the use of internet
satisfaction levels based
Differences - Year level facilities when students are
on program and year
grouped according to program
level
and year level?
To analyze the
5. Is there a significant
relationship between - Frequency of use
Correlation relationship between satisfaction
internet usage and - Satisfaction level
levels and internet usage?
satisfaction levels

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