redBus Ticket Information

Pune-Mumbai on Friday, January 31,

2025
Ticket Number: TU2W80105542 | PNR No: 203948142

Hey Sayantan Nandi,

Thank you for booking your bus ticket with redBus. Here are the ticket details for your
upcoming trip from Pune to Mumbai on Friday, January 31, 2025

Ticket Details

Journey Date and Time

31/01/2025, 06:20 PM

Travels

Neeta tours and travels

Bharat Benz A/C Seater (2+2)

Ticket Price

Rs. 2386.00
(inclusive of GST)

Boarding Point

Pune
Audi Showroom, Pashan-Sus Road Pune-Mumbai Highway
Audi Showroom, Pashan-Sus Road Pune-Mumbai Highway
Landmark: Audi Showroom, Pashan-Sus Road Pune-Mumbai Highway
9945600000
9945600000

Dropping Point

Mumbai
Santacruz (E) Highway Before Fly Over
DROPPING DATE & TIME:
31/01/2025, 10:50 PM

Passenger Details Seat no

Sayantan Nandi 14
19Yrs, MALE

Siddhanth Dalal 13
19Yrs, MALE

Sankeerth A Kumar 9
18Yrs, MALE

Shashank Rai 10
18Yrs, MALE

Congrats on booking a Primo bus!

Enjoy top rated features

Punctual Clean Comfortable

redBus Assurance Program

You’re now protected under redBus Assuarance Program

Upto 500rs Upto 75,000 Upto 5 Lakh

extra refund on ticket price if In the event of accidental In case of death/ PTD/PPD.
the bus is cancelled. hospitalisation.

This bus is covered under

Change your travel date for free up to 8 hours before the departure.
Get min 50% refund if you cancel atleast 12 hour before the departure.

Date change

The journey date for this ticket can be changed, you can advance or postpone the
ticket to a different date as per your convenience.

Date change time and charges for this operator is shown below.

Time Charges
Date change allowed till 31 Jan 2025 09:00:00 AM
FREE
(8 hours before departure)

Note: Rescheduling a ticket can be availed only once per booking, if applicable.
Once the travel date change option is availed, the ticket cannot be further
cancelled.

How to Change the journey date of your ticket in redbus app

Go to my bookings, choose the journey & change date

Cancellation policy

Your current cancellation charges according to the cancellation policy is highlighted

below
Cancellation time Cancellation charges

Before 30th Jan 06:20 PM Rs. 220.0(10%)

After 30th Jan 06:20 PM & Before 31st Jan 06:20 AM Rs. 550.0(25%)

After 31st Jan 06:20 AM & Before 31st Jan 02:20 PM Rs. 1100.0(50%)

After 31st Jan 02:20 PM & Before 31st Jan 06:20 PM Rs. 2200.0(100%)

Cancellation charges are computed on per seat basis.

For Group bookings, cancellation of individual seats is not allowed.

Note: Cancellation charges mentioned above are excluding GST.

How to cancel your ticket on redbus app

Go to my bookings and choose the journey and cancel the ticket

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Travel Guidelines

Please note it is mandatory to follow the travel guidelines of your source and destination state of
travel. View Guidelines: https://bit.ly/redbus-guidelines

Terms and conditions

1. redBus* is an online ticketing platform. It does not operate bus services of its own. In order to
provide a comprehensive choice of bus operators, departure times and prices to customers, it
has tied up with many bus operators.

redBus responsibilities include:

(1) Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus
operators
(2) Providing refund and support in the event of cancellation
(3) Providing customer support and information in case of any delays / inconvenience

redBus responsibilities do not include:

(1) The bus operator's bus not departing / reaching on time.
(2) The bus operator's employees being rude.
(3) The bus operator's bus seats etc not being up to the customer's expectation.
(4) The bus operator canceling the trip due to unavoidable reasons.
(5) The baggage of the customer getting lost / stolen / damaged.
(6) The bus operator changing a customer's seat at the last minute to accommodate a lady /
child.
(7) The customer waiting at the wrong boarding point (please call the bus operator to find out the
exact boarding point if you are not a regular traveler on that particular bus).
(8) The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding
point to take customers to the bus departure point.

2. The departure time mentioned on the ticket are only tentative timings. However the bus will not
leave the source before the time that is mentioned on the ticket.

3. Passengers are required to furnish the following at the time of boarding the bus:
(1) A digital copy of the e-ticket or m-ticket.
(2) A valid identity proof
Failing to do so, they may not be allowed to board the bus.

4. Change of bus: In case the bus operator changes the type of bus due to some reason, redBus
will refund the differential amount to the customer upon being intimated by the customers in 24
hours of the journey.

5. Amenities for this bus as shown on redBus have been configured and provided by the bus
provider (bus operator). These amenities will be provided unless there are some exceptions on
certain days. Please note that redBus provides this information in good faith to help passengers
to make an informed decision. The liability of the amenity not being made available lies with the
operator and not with redBus.

6. In case a booking confirmation e-mail and sms gets delayed or fails because of technical reasons
or as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be
considered 'booked' as long as the ticket shows up on the confirmation page of www.redBus.in

7. Grievances and claims related to the bus journey should to be reported to redBus support team
within 7 days of your Travel date.

8. Cancellation of this ticket is NOT allowed after bus departure time.