T. +61 2 9283 4388 | F. +61 2 9283 0748 | E. [email protected].

au
Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

Assessment 2 – Research & Questioning

Instructions:
This is an individual assessment. Answer all the questions on the document provided by your Trainer.

Duration:
Trainer will set the duration of the assessment.

Developing & Delivering Technical Documentation - Assessment Task 2 LAST UPDATED: January 2021, Version No. 2.0

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 T. +61 2 9283 4388 | F. +61 2 9283 0748 | E. [email protected]
Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

Task 1-Multiple choice Questions:

1) Quality requirements include:
a) Performance
b) Security
c) Industry regulations
d) All of the above
e) a and b
f) a and c

2) The requirements document contains:

a) Functional requirements
b) Constraints
c) Sign-off
d) Priorities
e) All of the above

3) Data flow diagrams show:

a) The data flowing through a system
b) The sources of the data
c) Where the data is stored
d) Who is responsible for storing data
e) All of the above
f) a, b and c
g) a, b and d

4) A data dictionary can be created:

a) in a database
b) in a CASE tool
c) on paper
d) in a WORD document
e) all of the above

5) Identify which of the following are alternative options for developing a software solution to a client’s
problem:
a) In-house development
b) Outsourcing the complete project
c) Purchasing a software package and modifying it
d) All of the above

6) Which of the following are reasons why a company might use the in-house method?
a) Lack of IT staff with the necessary skills
b) Many requirements those are unique to its business functions
c) Fewer errors likely
d) Lower cost than other methods

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 T. +61 2 9283 4388 | F. +61 2 9283 0748 | E. [email protected]
Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

7) What is usually the most important project constraint?

a) Deadline
b) Legal
c) Technical
d) Budget

8) Determining if your organization has sufficient resources to develop the proposed system and if the total
cost of those resources falls within an allocated budget is related to:
a) Fiscal feasibility.
b) Functional feasibility.
c) Time feasibility.
d) Technical feasibility.

9) Determining whether reliable hardware and software required by a proposed system is available or can be
acquired by the organization is called:
a) Fiscal feasibility.
b) Functional feasibility.
c) Time feasibility.
d) Technical feasibility.

10) Data flow diagrams are tools used in the phase.

a) systems investigation
b) systems analysis
c) systems construction
d) systems implementation

11) During the phase of the systems development life cycle, new hardware and software are
acquired and tested.
a) systems design
b) system construction
c) systems implementation
d) systems support

12) Which one of the following is an activity of the systems implementation phase of the systems
development life cycle?
a) Training.
b) Post-implementation review.
c) Feasibility study assessment.
d) System requirements analysis.

13) The development method that involves the development and testing of a working model of a system and
iterative modification of the model until user requirements are met is called:
a) CASE.
b) Prototyping.
c) User interface design.
d) Rapid modification.

Developing & Delivering Technical Documentation - Assessment Task 2 LAST UPDATED: January 2021, Version No. 2.0

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 T. +61 2 9283 4388 | F. +61 2 9283 0748 | E. [email protected]
Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

14) Who should write a technical document?

a) Programmers
b) Contracted technical
c) Outsourcing
d) Only a and c
e) All of above

15) In the method of systems implementation, the new system is tried out in only one part of the
company.
a) Plunge.
b) Parallel.
c) Pilot.
d) Piecemeal.

16) You should always design technical documentation to allow for:

a) updating when necessary
b) control of changes
c) review
d) copies being made of your document
e) copies being made of copies of your document
f) all of the above

17) What should be included in a version control table for longer documents?
a) the date
b) a version number
c) the author
d) all of the above

18) Are any of the following categories of requirements that should be considered for technical documents?
a) business requirements
b) technical requirements
c) functional requirements
d) information requirements
e) all of the above

19) Which of the following would not be an attribute of a good document?

a) Contains factual and correct information
b) Includes headings, subheadings, indexes and table of contents
c) Careless use of fonts and page design
d) Contains only relevant information
e) Easily understood by the intended audience

20) Exact and ambiguous access schemes are:

a) Categories of information architecture
b) General ways of organising onscreen documents so that they can be searched and used
c) The way documents are physically delivered to technical users
d) Good and bad plans for the structure of documents onscreen and in print

Developing & Delivering Technical Documentation - Assessment Task 2 LAST UPDATED: January 2021, Version No. 2.0

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 T. +61 2 9283 4388 | F. +61 2 9283 0748 | E. [email protected]
Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

Task 2-True / False Question:

TRUE
21) To prepare good document, you should think about what your audience
need/wants
FALSE
22) No need to plan your table of contents before you start writing
TRUE
23) Version control will be used for internal purpose only

24) Development team no need to address on low priority requirement

TRUE
25) Document writer should avoid technical term and use plain English in the
document
TRUE
26) Technical document aim to provide a solution for current requirement only
TRUE
27) Political study is a part of feasibility study
TRUE
28) Instruction plan is the same as session plan
TRUE
29) Feedback in a training is a feedback that trainer give to trainee
TRUE
30) One-to-one instruction focuses on the unique organization needs and learning
style of each trainee.

Task 3-Short answer Question

1) Why is it important to consider critical requirements when analysing the feasibility of the
alternative solutions?
It is important to consider critical requirements when analysing the feasibility of the
alternative solutions because the critical requirements must be met if the solution is to
be successful.

2) Briefly list some of the methods you would use to submit technical documentation to experts for
review and verification.
1. Understand the Purpose of the Document: ...
2. Use a Checklist: ...
3. Decide Review Stages & Reviewer Team: ...
4. Use a Style Guide: ...
5. Proofread: ...
6. Seek Input From Subject Matter Experts: ...
7. Verify References and Usability: ...
8. Automate:

3) How often would you ask for a client or sponsor’s approval of technical documents?
For technical documents, signed client approval and review by other
stakeholders are generallyrequired at the outset of planning, where the project is approved
Developing & Delivering Technical Documentation - Assessment Task 2 LAST UPDATED: January 2021, Version No. 2.0

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 T. +61 2 9283 4388 | F. +61 2 9283 0748 | E. [email protected]
Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

4) List 3 example of Distribution channels.

Distribution channels include wholesalers, retailers, distributors, and the Internet.
5) List strategies that motivate and encourage a learner
1. Build Strong Relationship
2. Promote students’ sense of membership of the classroom and the school
3. Enhance Task interest and engagement
4. Connect with students goals, values and identities.

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