SCENARIO FOR ASSIGNMENT 3

You are a newly appointed health and safety advisor for a construction company. You work in the head
office, which is a two- storey office building, along with: - 20 other office-based workers who administer
construction contracts. One of these workers has impaired hearing; - an office-based contracts manager,
who co-ordinates construction work contracts and activities; - 20 mobile construction workers, including
an operations manager, who occasionally visit the office in their vehicles. The opening hours of the office
are flexible depending on the needs of the work. The contracts manager has a reputation for being irritable
and unapproachable, is only seen when arriving and leaving, and is occasionally abusive if interrupted.
The office building is in a business park away from main traffic routes. The office has its own on-site car
park, but spaces are sometimes limited. When all of the allocated spaces are taken, some vehicles are
parked across existing parked cars, blocking them in and making it hazardous to man oeuvre. No one has
assessed the risks in the car park. Recently, a near miss occurred in the car park, when a distracted
construction worker reversed their vehicle recklessly, narrowly missing a fellow construction worker
walking to their own vehicle parked opposite. As a result, there was an angry exchange between the two
of them. You decided to talk informally with some of the workers. They described previous near misses
and minor collisions; with vehicles reversing out of allocated spaces into other vehicles, and vehicles
narrowly missing pedestrians. The workers said that they would not report these because they were afraid
of being blamed. Also, no one listened to them or took any action. They also told you that there is no
formal health and safety discussion between workers and managers. In your role as a health and safety
advisor you would like to improve health and safety because you take your responsibilities seriously and
want to make the workplace safer for everyone. You discuss the near miss and subsequent exchange with
the two workers and the operations manager. You ask for their opinions. The worker, who was almost
struck by the reversing car, suggested that it would be safer if everyone reversed into car parking spaces.
The operations manager was less helpful and said that there was nothing to worry about, and that this has
been happening for years, but no one had ever been seriously hurt. The operations manager also said it
was best for people to sort it out themselves. Workers tell you that outside of daylight hours, lighting
levels in the car park are poor. Sometimes workers arrive and leave when it is dark. Floodlights are
mounted on the office wall facing the car park. However, the floodlights were not working at the time of
the incident. Again, no one had reported that these lights were not working. You have decided to review
the commitment the company has made to worker health and safety. There seems to be no statement of
general policy (statement of intent) on health and safety. The policy is not displayed on noticeboards. You
have searched the company intranet and you cannot find this statement of general policy anywhere. You
have asked the contracts manager about this, who replied that the safety policy is an important document
and is only available if needed for third parties. None of the workers know what a statement of general
policy looks like. You tell the contracts manager that the company is breaking health and safety law. Due
to the seriousness of the recent car park near miss and health and safety policy issues, you insist that a
health and safety committee meeting should be held as soon as possible. You have asked the contracts
manager and the operations manager to attend. Both managers agree, as the last health and safety
committee meeting was over a year ago.
Task 1: Improving formal consultation
1 The health and safety committee now look at consultation within the company. What formal
meetings could you plan, that are likely to help improve consultation in this workplace?
Note: You should support your answer, where applicable, using relevant information from the
scenario.
Answer) According to scenario We plan following steps to improve consultation in company.
1 Firstly I held a metting with senior management to create health and safety policy. In this meeting we
decide our targets which we achieve for the betterment of health and safety.
2 Secondly I consult with senior management to heir health and safety officer and staff.
3 After that we planned how we acchive our targets and after planning we heir staff to implement health
and safety policy.
4 After implementation we check a policy that a policy should follow or not.
5 After a specific period of time we held a critical examination to check a important missing points of
health and safety policy.
6. After that we take a action for the improvement of health and safety Policy.
Task 2: Safety culture
2 Based on the scenario only, comment on the current health and safety culture in the company

Answer: According to scenario health and safety culture is negative. No one is followed health and
safety policy . No any safety staff is heir to plan and implement health and safety policy . Not any
commite is held to investigate near miss and accident and the moral of worker is low toward health and
safety culture.
 SCENARIO FOR ASSIGNMENT 4
You are the manager at a car tyre fitting organisation that has been operating for 2 years. You are also
responsible for overseeing all health and safety matters. This includes ensuring legal compliance, which
in turn partly avoids enforcement action and any associated criminal or civil proceedings against the
organisation. You want to avoid any corresponding punitive measures from courts such as fines,
especially as the media publicise court decisions.
You are regularly seen in the tyre fitting workshop, talking informally to trained workers about health and
safety. You have a lot of experience in tyre fitting and temporarily cover for other workers when they are
absent due to occasional sickness or annual leave. You do not expect others to do work that you are not
prepared to do yourself. Your workers trust and respect you for this and you trust and respect them too.
Although the workshop needs to be profitable, the way things are done is ‘safety first’ and this is reflected
in the behaviour of the workforce.
You have worked extremely hard in managing risks beyond legal and accredited standard requirements.
Because of this you were instrumental in achieving certification of the organisation’s health and safety
management system. You are proud to have received zero non-conformities when externally audited.
Suitable risk assessments and associated safe systems of work are understood by the workforce (all
developed with input from the workers). Workers receive adequate health and safety information and
inductions. You use the latest technology and equipment for tyre fitting. Your approach is to achieve zero
lost time accidents each year, which you believe is a realistic goal. You frequently carry out workplace
inspections and foster a culture of incident reporting and investigation that identifies root causes to
prevent repeat incidents.
The workshop is open to the public from 09:00 - 17:00 from Monday to Saturday. It has a single tyre
fitting bay where there is room for two cars to be worked on at any given time. Cars can be driven in to,
and out of, the workshop through an open roller shutter door at the rear of the building. There is also
pedestrian access from the workshop to the front office. The cars are driven onto a four-post vehicle lift,
from where they can be inspected and maintained. There is a car park at the front and rear of the
workshop for waiting vehicles. Cars are collected from either car park by either you (as manager) or by
one of the five tyre fitters employed by the organisation.
The front pedestrian entrance to the building leads onto a short corridor, the walls of which are mounted
with framed documents including a health and safety management system certificate, the health and
safety policy, and public liability insurance. The corridor leads straight ahead into the workshop via a fire
door, or to a customer waiting room (to the left) accessed through another door. The waiting room
contains a small counter, behind which is an office, where the manager or one of the tyre fitters can take
customer orders.
A customer is in the waiting room awaiting a report from the tyre fitter about the condition of their tyres.
The tyre fitter returns and reports that the rear tyre has a slow puncture, but also explains that there is
some uneven wear on the inside and outside of the two front tyres. The extent of the wear means that they
are below the legal limit and need replacing. The tyre fitter invites the customer into the workshop to
view the wear. They take the customer to the car, which is still raised up on the fourpost vehicle lift.
While underneath the vehicle, pointing out the uneven tyre wear, the tyre fitter trips over a pneumatic
impact wrench (used to remove car wheel nuts) that was lying on the floor, and strikes their head hard
against one of the posts of the four-post lift. They fall onto the floor unconscious, with blood trickling
from a head wound and the customer frantically gestures to other tyre fitters for help. One of the tyre
fitters, who is also a trained first-aider, has seen the accident and immediately instructs a fellow tyre fitter
to telephone the emergency services. The first-aider removes the impact wrench trip hazard and anything
else they think is dangerous. They apply first aid, place the injured worker in the recovery position and
then closely monitor them. You are alerted to the accident and go to check that the first-aider can remain
with the unconscious worker until help arrives. You then calmly escort the customer to the waiting room.
The customer is a little shaken and upset so you make them a cup of coffee and sit with them in the
waiting room
The ambulance arrives and the injured worker is taken to the local hospital. You continue to comfort the
customer and instruct the other tyre fitters to stop work and leave everything in the workshop as it is for
the time being. When the customer finishes the cup of coffee, and as soon as they appear to be more
composed, you move them to the relative privacy of the office area. You ask the customer what happened
and record what they say using the voice recorder on your mobile phone (having requested permission to
do so). You then ask the first-aider to sit with the customer while you re-visit the accident scene. You
record your observations (again using the voice recorder on your mobile phone) and take some
photographs at the accident scene. You then return to the office, inform the customer that the work on
their car will be completed as soon as possible, and ask the first-aider for their recollection of events
associated with the accident. Later, you telephone the next of kin and you are informed that the worker is
in intensive care, having been diagnosed with a fractured skull and a possible brain haemorrhage.
You notify the enforcement authority of the accident, submitting an online report form. Over the coming
days you complete the accident investigation and communicate the findings to the workers. The injured
tyre fitter spends the next 6 weeks in hospital. They eventually return to work after a total of 60 lost
working days. You are aware of the rising trend of personal accident compensation claims and associated
payments, services for which are widely advertised in the media. About the same time, you receive a visit
from a labour inspector. You welcome the inspector, remarking that any advice on improving health and
safety would be constructively received; although secretly you are afraid of receiving an enforcement
order and being prosecuted. The inspector discusses health and safety with the workers who demonstrate
familiarity with the health and safety policy, risk assessments and emergency procedures.
The inspector also examines your accident report book, health and safety policy, risk assessments, safe
systems of work, training records, any complaints from workers, and emergency procedures. They also
discuss the on-line incident report you submitted at the time of the accident. At the end of their visit, the
inspector offers advice to install wall-mounted holders for impact wrenches and say they will be in touch
soon. As promised, they telephone you and discuss their investigation findings; they follow this up by
emailing you a full report.

Task 1: Reactive and active monitoring

1 Health and safety performance monitoring includes reactive and active monitoring measures.

(a) Based on the scenario only, what reactive (lagging) monitoring measures could be readily
available for use by the tyre fitting organisation?
 1 There is a combined way of entering car in tyre shop and padestial way so there is risk
for accident.

2 According to scenario the first thing is that there is limited worker which would work in
tyre shop to repair tyre due to which he try to work more than their ability by doing
work fastly by ignoring health and safety policy.
3 Presence of manager in work place in most of time is not good which diverge worker
attention away from work which may lead a major incident or accident.
4 Path of waiting room is going from the work shop where worker doing their work and it
is unsafe for customer and it might cause a incident.
5 Customer is not allowed in work place because it may cause a major accident while
during visiting in work place.
6 Manager is a bridge between senior management and workers and he implement held
and safety policy of organization at work place properly so it is ir relevant for manager o
work at a site by ignoring their work.
7 There is no emergency exit.
8 Wokers can’t wear Personal Protective equipments.
9 Fire extinguisher and emergency First aid box is not available.
10 No proper work training is held for workers.

(b) Based on the scenario only, what active (leading) monitoring measures could be readily available for
use by the tyre fitting organisation?

Answer: 1 Increase the area of tyre shop.

2 Increase the No of workers to divide burden of work due to which worker is mentally
relax for over work burden.
3 Heir a Safety team which evaluate the condition of work and decide law of health and safety which is
necessary to implement.
4 In tyre shop there is also a sound of compressor which effect workers hearing ability so ear muff is
manadatory in tyre shop.
5 Separte the entry site of work shop and waiting area.
6 Emergency exit and evacuation map must be made for workshop.