Module 1
Module 1
culled from various websites and books. Because of the importance of each
paraphrased. The authors should be given credit for their work, which is cited
This module also provides an analysis of professional ethics, which covers the ethical
principles and rules of conduct that are generally accepted by members of a
professional group, based on the philosophy, values, and guiding principles of that
profession. This module also includes social functioning as a focus of concern for
social workers. It distinguishes social work from other professions and elaborates on
the specific job assignment of the social worker in society. It also emphasizes the
meaning of social functioning as defined by various theorists. Finally, this module
covers the three functions of social work, which are rehabilitative, preventive, and
developmental.
LEARNING OUTCOMES:
1. Capacitate the students with the values of social work.
2. Understand the principles of the profession.
3. Adhere to the social work code of ethics.
4. Understand the social work primary concern.
5. Become acquainted with the functions of social work.
DURATION: 2 weeks
LESSON 1: VALUES OF SOCIAL WORK
PROFESSION
OVERVIEW:
A professional must have a set of skills that are the result of combining attitudes
and knowledge. Skills reflect the application of general concepts that are
characteristic of the profession's methods. The application of a method meets the
criteria of systematic procedure and seeks to add to the body of theory on which
professional practice and related disciplines are based, concepts that add to
professional knowledge, and by advancing evaluation of professional practice
effectiveness. Members of the profession must be organized and consider
themselves to be members of a group whose knowledge, skills, attitudes, and
standards of behavior they share and whose advancement they are committed
to. (Boehm)
LEARNING OUTCOME:
Before we proceed, let us first examine the various definitions of the term "value."
Some definitions of value include the importance, worth, and usefulness of
something, as well as the principles or standards of behavior. It is also defined
as the worth that people place on certain things, systems, or people based on
their usefulness, truth, goodness, or beauty. According to William Gordon, to
value something is to prefer it, and the amount of money, effort, or sacrifice
required to obtain what is preferred is a measure of the extent of that preference.
1. Each person has the right to self-fulfillment, deriving his inherent capacity
and thrust toward that goal.
2. Each person has the obligation, as a member of society, to seek ways of
self-fulfillment that contribute to the common good.
3. Society has the obligation to facilitate the self-fulfillment of the individual
and the right to enrichment through the contribution of its individual
members.
4. Each person requires for the harmonious development of his powers
socially provided and socially safeguarded opportunities for satisfying his
basic needs in the physical, psychological, economic, cultural, aesthetic,
and spiritual realms.
5. As society becomes more complex and interdependent, increasingly
specialized social organization is required to facilitate the individual’s effort
at self-realization. Although conflicts between individuals and society can
never be entirely absent, social organization should be such as to reduce
them to a minimum. A conception of the individual and society as
interdependent leads to the view that just as it is the responsibility of
society to provide appropriate social resources which do not serve his
need-meeting efforts. Concomitantly, it is the individual’s obligation to
satisfy his individual needs as much as possible in ways that contribute
to the enrichment of the society.
6. To permit both self-realization and contribution to society by the
individual, social organization must make available socially-provided
devices for needs satisfaction as wide in range, variety, and quality as the
general welfare allows.
According to the Curriculum Study, these values cited constitute a
minimum commitment for the social worker. Implied in this values are the
following concepts:
1. The concept of human potentials and capacities. That man can fulfill himself
is premised on the belief that he is inherently endowed with potentials and
capacities.
2. The concept of social responsibility. That the individual has the obligation to
contribute to the common good, and society, on its part, has the responsibility
to facilitate the development of its members, gives a dual meaning to this
concept. Corollary to this is the concept of rights and responsibilities which
means that every right carries a corresponding duty ir responsibility.
3. The concept of equal opportunities. This concept is premised on the ideal of
social justice, two elements of which are fairness and equality. In addition, the
concept of “access” is critical, for even if opportunities do not descriminate
against any individual or group, lack of access, for one reason or another,
detracts from the meaning of this concept.
4. The concept of social provision. This concept is based on the premise that there
will always be people everywhere, at all times, wit unmeet needs or problems
which are beyond their own capacity to solve. Thus social provision refers to
the desirability of providing social resoureces for the satisfaction of human
needs for the goal of human welfare.
We have core values of the social work profession in addition to the generic values of
social work. The core values of social work are at the heart of the field's mission, and
they demonstrate what makes the role unique. The core values, as well as the NASW
code of ethics that stems from them, must be viewed in the context and complexities
of the human experience. The broad ethical principles based on social work core
values are listed below. These principles establish the ideals to which all social
workers and students of social work should aspire.
3. Dignity and Worth of the Individual. Since everyone has their own social
and cultural values, professionals in this line of work have to be mindful
of them. Social workers must treat each person with dignity and respect
to help them reach their full potential. For example, a social worker might
encourage a client to address their personal challenges in the hope they
will become more socially responsible. Social workers have to be mindful
of their role to the people they serve and to society as a whole and seek out
fair solutions for all parties.
Social work ethics and core values are more than just following
rules, regulations and protocols. In a profession where the
clients are often vulnerable, it’s necessary for social workers to
be passionate about empowering those who are defenseless,
oppressed or impoverished.
LESSON 2: SOCIAL WORK PRINCIPLES
ABSTRACTION:
1. ACCEPTANCE
It is based on the belief that every human being is born with that every human
is born with inherent worth and dignity, that he is intrinsically good and
naturally virtuous and therefore should be treated such.
Clients are accepted for what they are irrespective of what they have done or
failed to do. Nevertheless, clients are held accountable for their actions and
must behave responsibly toward others.
This principle requires social worker to extend unconditional love despite
awareness of the person’s failures and weaknesses. Love in this moral sense
is more an act of will rather than an emotional impulse. It sees the person as
a human being, strong in certain qualities but with his own limitations.
It does not include anti-social or deviant attitudes of the client. The social
worker separates the individual from his deeds; he must be viewed
independently of his acts. The object of acceptance is not the good but the real
which means dealing with the client as he is in reality.
2. INDIVIDUALIZATION
This principle means that the worker recognizes that while human beings have
many things in common, there are also important individual differences that
must be accepted. No two persons are alike because each personality is the
product of genetics and the environment. Each individual has the right to be
his own person, separate and distinct from others, and to be treated and
regarded as such.
Individuals may present the same problems to a worker, but the circumstances
of the problem, the client’s individual perceptions and responses, will be
different. This implies that the social worker must be skilled in differential
diagnosis so that the kind of help he will render to each and every client meets
the particular needs of each specific case or situation, using as much as
possible the client’s own resources (his capacities and capabilities).
3. NONJUDGMENTAL ATTITUDE
The worker may not say outright that the client caused or created his problem;
his skills and techniques he uses should bring the client to the point of self-
discovery, or self-awareness, of self-recognition of his own failings or
innocence.
4. PURPOSEFUL EXPRESSION OF FEELINGS and CONTROLLED
EMOTIONAL INVOLVEMENT
These principles are like the two sides of a coin. The first refers to the client
and the second, to the social worker.
Emotional expression on the part of the client enables him to release, express
his pent-up feelings. Only then he can view more objectively his problem, his
situation and his own place in the mix-up. The client’s expression of feelings
enables the worker to gain deeper insights in the client’s problem and become
more sensitive to his needs.
It is purposeful because the worker by interposing relevant questions or
encouraging observations provides the direction which will enable him to
acquire better understanding and more knowledge of the situation. The client
should be able to share his private thoughts freely, especially the negative
ones. Verily, the need for man to express his feelings is a strong factor in the
solution of the difficulty he is encountering.
The controlled emotional involvement or the professional non-involvement
refers to the social worker’s way of reacting to the client’s purposeful
expression of feelings. It implies professional detachment. It means that
although the worker must be sympathetic and understanding he must guard
against becoming emotionally involved with his client. Becoming emotionally
involved is likely to color what should be an objective viewpoint. The worker is
therefore advised to remain neutral but sensitive, understanding and
responsive.
Sensitivity refers to the ability to perceive or respond to the client’s expressed
feelings, attitudes or behavior. The worker must understand the meaning of
these feelings and behavior in relation to the client and his problem and
respond in appropriate ways to the client’s feelings.
5. CLIENT SELF-DETERMINATION
Social workers believe that the clients have a right to keep their past behavior
and present troubles private. Confidentiality refers to the preservation of secret
information concerning the client which is disclosed in a professional
relationship.
7. CLIENT PARTICIPATION
The client participation refers to the client part and active involvement in the
entire problem-solving process. From the time that the worker begins to gather
information, the client is asked to provide pertinent facts, to present his own
perceptions of the situation and is involved in defining the nature of the
problem. If there are many problems, he is involved in prioritizing these
problems. He participates in planning, thinking of possible solutions for the
problems, alternatives and finding his own resources which can be utilized in
problem-solving.
The worker builds upon and utilizes the client’s strengths. Right from the start,
the social worker’s move should be to make the client understand that his
participation is expected and crucial in the problem-solving process.
8. SELF-AWARENESS
This principle means that the social worker is always conscious that her role
is to make use of her professional relationship with her client in a way that
will enhance primarily the client’s development rather than her own.
Being a human being herself, the social worker has complex personal
motivations. She is influenced by her own cultural beliefs and values. She also
has certain biases, prejudices and negative attitudes toward certain things. All
these may enter in her relationships with the clientele system she works with.
She should therefore sufficiently understand and face herself, and be
conscious of her own responses to her clients. She must always examine her
feelings, whether they are positive and negative, and whether her responses
and feelings are professionally motivated.
The inability to control personal responses, even if they are positive responses,
can work to the disadvantage of the client. On the other hand, negative feelings
prevent a social worker from following the primary social work principle of
acceptance.
The conscious use of one’s self is also part of this principle. The social worker’s
actions, gestures, behavior and expression reflects her discipline and
conscious use of self. It includes the capacity to set limits when necessary.
There is also a need for the social worker to be conscious
of how she responds or reacts to manipulation by others.
By being conscious of this, then she can learn skill of
properly handling of certain acts that undermine her
professional role.
9. CLIENT-WORKER RELATIONSHIP
The relationship between worker and client is the means for carrying out the
social worker’s function. A professional relationship comes to be formed on
basis of expectations from the parties who compromise the relationship, such
as between the worker and the client, and moves in the direction of certain
goals or objectives which have been identified by mutual agreement.
The purpose of worker-client relationship is to help the client in some area of
his social functioning in which at the present time he is experiencing some
difficulty, and where, the worker, usually representing a social agency, is in
some position to offer help. Direction refers to where the relationship between
worker and client should move in order to achieve its purpose. Expectations
have to be clarified.
LESSON 3: PROFESSIONAL ETHICS
ABSTRACTION:
Ethics is the science that treats of morals and right conduct. Professional
ethics is a system of ethical principles and rules of conduct that are generally
accepted by members of a professional group, based on the philosophy, values,
and guiding principles and rules of conduct for the professional group's
guidance, as well as unwritten principles and rules of conduct that usually have
the same force as the Code. They act as a compass for the practitioner in her
professional relationships – with her client, with her colleagues and profession,
with her agency, and with the public.
In the inherent dignity and worth of all persons, emanating from a Supreme
Being who directs our actions of love for one another;
That every human being has natural and social rights, capacities and
responsibilities to develop his full potentials as a human being;
In the human being’s capacity to change and recognize the value of unity in
diversity, individual differences and pluralism in society;
In free men and women living in a free society where poverty, in all its forms,
is neither a fate nor a punishment, but is condition that can and must be
changed;
In the family as the basic unit of society and its vital role in the growth and
development of the individual, the family system, and
community;
That the government, the private sector and the public
have a joint responsibility to promote social justice and
to ensure political, economic and social well-being of all people;
In the role of social workers as agents and advocates of change and in the
promotion of professionalism, responsibility and accountability; and,
That our professional practice is deeply rooted in our cultural values,
Relative to Clients:
To uphold the basic human rights of clients and serve them without
discrimination;
To accept primary responsibility and accountability to clients, respecting their
right to self-determination and observe confidentiality in all my dealings with
them;
To seek out the marginalized and ensure equal access to the resources,
services and opportunities required to meet basic needs; and,
To expand choice and opportunity for all persons, with special regard for
disadvantaged or oppressed groups or persons.
Relative to Colleagues:
ABSTRACTION:
The reality is that there is still a lack of clarity regarding social workers'
"professional job assignment." This lack of clarity exists not only among the
general public, but also among social workers. Many social workers are exploited
by others because of the image of "helpfulness" of social workers, an image that
evolved from the Judeo-Christian roots of the social work profession. Their
exploitation is frequently traced back to a social worker's own misunderstanding
of what should be the focus of their concern. Let us take a look at some different
writings about the primary concern of social workers.
The preceding descriptions are consistent with the viewpoint that the focus of social
work, social functioning, refers to the interaction between an individual and his or
her situation or environment. Because social functioning is such an important
concept in social work, you should be very clear about what it entails. You've
probably noticed how different authors use the phrases "person and situation" and
"person and environment." It is permissible to use either of these two. Nonetheless,
let me distinguish between the terms "situation" and "environment."
What is Social Environment?
Social work, therefore, has a dual focus--- how people cope with their life tasks and
the demands made by the situations or environment on people. We know that a
person’s coping capacity is influenced by his/her physical condition, attitudes,
values, knowledge, skills, and perceptions of reality. The worker must understand
this because this may explain social functioning problems. On the other hand, it may
be a social situation that is not functional.
A social situation is considered functional when it is experienced as livable
and favorable, supportive, and facilitative of well-functioning human beings
and their environing social and ecological perspectives. When, therefore, is a
social situation dysfunctional? Social workers must engage in situational
assessments when working with their clients and should have a framework for
analyzing social situations.
In short, social functioning is what results from the interaction between the two
forces--- the individual’s coping capacities and the demands of his/her
situation/environment. The social worker’s “job assignment” involves “mediating”
(Schwartz) or “matching” (Gordon), or striking a balance between people’s coping
ability and situational/environmental demands (Bartlett).
Social functioning (or social role performance) problems may be caused by factors in
the person (e.g., his/her physical condition, attitudes, values, perceptions of reality,
etc. which affect one’s “coping”), factors in the situation or environment (e.g. lack of
resources or opportunities, expectations that are beyond the individual’s coping
capacities), or factors in both the person and the situation or environment. Given
these, social workers’ efforts are aimed at changing the nature of the person-situation
interaction. Specifically, social work intervention is always directed toward
enhancing or improving the individual’s social functioning through any of the
following ways:
3. Changing strategies directed toward the interaction of the individual and the
environment.
LESSON 5: THE FUNCTIONS OF SOCIAL
WORK
ABSTRACTION:
These three social work functions are interrelated. In actual practice, many
social workers in the Philippines, regardless of the field or setting that employs
them, usually perform all functions. The following illustration shows that
different factors can block or impede a social work client's self-realization. In
work, these factors are dealt with through the exercise of the profession’s three
functions.
Self-realization
Should you have questions or need clarification, you may reach your
teacher at [email protected], 0951-312-5730, or 177-114.
Publishers, 1992
2. https://online.yu.edu/wurzweiler/blog/six-core-values-of-social-work
3. http://www.paswi-national.org/?file=about-us/code-of-ethics
5. Mendoza, Thelma Lee, Social Welfare and Social Work, Rev. Ed., Mega books
Co., 2002