Chapter Four
Chapter Four
1. Organizing Defined
Definition: Organizing involves assigning tasks, grouping tasks into departments, and
allocating resources across the organization.
Components: Men, machines, materials, methods, money, functions, authority, and
responsibility.
Purpose: To unite these components effectively to achieve common goals.
Characteristics of Organization
Types of Organization
1. Formal Organization
o Characteristics:
Consciously designed to achieve objectives.
Based on delegated authority.
Represented by an organizational chart.
Deliberately impersonal.
2. Informal Organization
o Characteristics:
Arises naturally within formal structures.
Formed based on interests, beliefs, and social needs.
Can positively or negatively impact the formal organization.
Advantages:
o Provide additional communication channels.
o Offer satisfaction and stability.
o Alert managers to sensitive issues.
Disadvantages:
o Can resist change.
o May cause role conflicts and spread rumors.
o Can have hidden agendas.
Departmentalization
1. Functional Departmentalization:
o Advantages: Promotes specialization and efficiency, enhances communication
within departments.
o Disadvantages: May create barriers between departments, narrow employees'
understanding of the organization.
2. Geographical Departmentalization:
o Advantages: Exploits local advantages, develops local markets.
o Disadvantages: Requires more managers, coordination challenges.
3. Product Departmentalization:
o Advantages: Enhances specialization and innovation.
o Disadvantages: Can lead to duplication of efforts, coordination issues.
4. Customer-Based Departmentalization:
o Advantages: Focuses on customer needs, promotes team spirit.
o Disadvantages: Difficult to cater to all customer types, resource duplication.
5. Process Departmentalization:
o Advantages: Suitable for specific types of work.
o Disadvantages: Inflexible, affected by process failures.
1. Authority: The right to act or give orders, derived from the managerial position.
o Types of Authority:
Line Authority: Direct supervisory relationships.
Staff Authority: Advisory role, offers recommendations.
Functional Authority: Control over specific activities in other
departments.
2. Unity of Command: Each person should report to only one supervisor.
3. Delegation: Assigning tasks and authority to subordinates.
o Process of Delegation: Assign tasks, delegate authority, accept responsibility,
create accountability.
4. Span of Control: The number of subordinates a manager can effectively supervise.
o Factors Influencing Span of Control: Manager's ability and experience,
complexity of tasks, growth in personnel competence, company's centralization
policy.
5. Centralization vs. Decentralization:
o Centralization: Concentration of decision-making authority at the top level.
o Decentralization: Delegating authority to lower levels.
o Advantages of Decentralization: Reduces manager workload, promotes
decision-making closer to action, enhances control, encourages participative
management.
o Disadvantages of Decentralization: Can cause conflicts, resource duplication,
and high costs.
Principles of Organization
Conclusion