Agent-Anywhere App Screen Flow

1. Agent Login Page (Sprint 1). On successful login

2. Agents Services List (List of Banks and telecom companies which agents is registered with to
provide service). This list can be show as hyperlink or Icon from which the user can choose.
3. Choose any Bank from the list. Upon clicking, agent is taken to that bank’s list of functions
page.
4. Display following list of banking functions as Hyperlink or Icons
a. Cash Withdrawal
b. Cash Deposit
c. Funds Transfer
d. Customer Balance Enquiry
e. Agent balance enquiry
5. Agent Chooses – Cash Withdrawal

Following fields should be available for Input in given order. The Submit button should be available
at the bottom of the screen to submit the transactions for processing.

Field Name Field Properties

Customer Account Number Customer Account Number with Bank,

Account number should be validated with
the database for the particular Bank.
Customer Name Auto display of customer name upon input
of Account Number (would be useful for
Agent to cross validate with ID Proof, if any
provided by Customer)
Balance Auto Display of Available Balance captured
for Customer Account as per Agent
Anywhere DB (opening balance as loaded
in the Agent Anywhere DB by connecting
with Core banking System)
Cheque Number (Optional) Serial Number of Cheque Drawn for cash
withdrawal

Withdrawal Amount Amount Field. Error should be displayed if

the Amount is greater than the Balance or
if the Amount is greater than the allowed
limit for transaction using Agent Anywhere
application.
Debit Remarks Text Field.
Transaction Validation, if opted/required by Bank:

On clicking Submit, The transaction Authentication process should be triggered as per preference set
by the Bank for authentication.

a. Validation through Mobile OTP:

The Customer should request Bank for OTP mentioning Agent ID and Transaction Amount from
registered mobile number. Bank will send the OTP to Customer and Agent. Both the OTP should be
entered in the Application and click on submit button to complete the transaction.

On security angle, the OTP sent to Agent mobile should be auto captured by Agent Anywhere and
stored in the “Agent OTP” field and the field should be hidden in the screen.

Field Name Field Properties

Agent OTP OTP Field (Auto update and hidden field)

Customer OTP OTP Field (Agent to get the OTP from

Customer and input the same in this field.
Value entered here will be validated
against the OTP auto stored in “Agent
OTP” field).

b. Finger Print or Eye Retina Scan validation:

Standard interfacing screens used for Finger print or Eye retina scan validation can be used.

On successful transaction completion display the following transaction receipt. There should be an
option provided to generate and send SMS to Customer mobile number as acknowledgement.

Field Name Field Properties

Transaction Reference Auto generated transaction

status

Date Time Stamp Transaction date time stamp

Transaction Status Success / Failure

Customer Account Number Data from transaction screen

Withdrawal Amount Data from transaction screen

Debit Remarks Data from transaction screen

Choosing mobile Back button or Close button on the transaction receipt screen will navigate to “List
of Banking Functions”

6. Agent Chooses – Cash Deposit

Following fields should be available for Input in given order. The Submit button should be available
at the bottom of the screen to submit the transactions for processing.

Field Name Field Properties

Customer Account Number Customer Account Number with Bank,

Account number should be validated with
the database for the particular Bank.
Customer Name Auto Display of Customer name captured
for Customer Account as per Bank Books.

Deposit Amount Amount Field. Error should be displayed if

the Amount is greater than the allowed
limit for transaction using Agent Anywhere
application.
Credit Remarks Text Field.

On clicking Submit, the transaction should be completed and transaction data should be stored in
the database.

On successful transaction completion display the following transaction receipt. There should be an
option provided to generate and send SMS to Customer mobile number as acknowledgement.

Field Name Field Properties

Transaction Reference Auto generated transaction

status

Date Time Stamp Transaction date time stamp

Transaction Status Success / Failure

Customer Account Number Data from transaction screen

Deposit Amount Data from transaction screen

Credit Remarks Data from transaction screen

Choosing mobile Back button or Close button on the transaction receipt screen will navigate to “List
of Banking Functions”

7. Agent Chooses – Funds Transfer

Following fields should be available for Input in given order. The Submit button should be available
at the bottom of the screen to submit the transactions for processing.

Field Name Field Properties

From Account Number Customer Account Number with Bank,

Account number should be validated
against the database for the particular
Bank.
Balance Auto Display of Available Balance captured
for Customer Account as per Bank Books

Customer Name Auto Display of Customer Account name

captured for Customer Account as per
Bank Books.
Cheque Number (Optional) Serial Number of Cheque Drawn for
Account Transfer)

Transfer Amount Amount Field. Error should be displayed if

the Amount is greater than the Balance or
if the Amount is greater than the allowed
limit for transaction using Agent Anywhere
application.
To Account Number This account number should be validated
against the database for the particular
Bank.
To Customer Name Auto Display of Customer Account name
captured for Customer Account as per
Bank Books.
Transfer Remarks Text Field.

Debit and Credit Value Date Defaults Txn Date. (editable for future
dated txns). (only in case of Future value
dated transactions provided Bank requires
Agent Anywhere to capture such txns)

Transaction Validation, if opted/required by Bank:

On clicking Submit, The transaction Authentication process should be triggered as per preference set
by the Bank for authentication.

a. Validation through Mobile OTP:

The Customer should request Bank for OTP mentioning Agent ID and Transaction Amount from
registered mobile number. Bank will send the OTP to Customer and Agent. Both the OTP should be
entered in the Application and click on submit button to complete the transaction.

On security angle, the OTP sent to Agent mobile should be auto captured by Agent Anywhere and
stored in the “Agent OTP” field and the field should be hidden in the screen.

Field Name Field Properties

Agent OTP OTP Field (Auto update and hidden field)

Customer OTP OTP Field (Agent to get the OTP from

Customer and input the same in this field.
Value entered here will be validated
against the OTP auto stored in “Agent
OTP” field).

b. Finger Print or Eye Retina Scan validation:

Standard interfacing screens used for Finger print or Eye retina scan validation can be used.

On successful transaction completion display the following transaction receipt. There should be an
option provided to generate and send SMS to Customer mobile number as acknowledgement.

Field Name Field Properties

Transaction Reference Auto generated transaction

status

Date Time Stamp Transaction date time stamp

Transaction Status Success / Failure

From Account Number Data from transaction screen

To Account Number Data from transaction screen

Transfer Amount Data from transaction screen

Transfer Remarks Data from transaction screen

Choosing mobile Back button or Close button on the transaction receipt screen will navigate to “List
of Banking Functions”
 8. Agent Chooses – Customer Balance Enquiry

Following fields should be available for Input in given order.

Field Name Field Properties

Account Number Customer Account Number with Bank.

Customer Name Auto Display of Customer Account name

captured for Customer Account as per
Bank Books.
Balance Auto Display of Available Balance captured
for Customer Account as per Agent
Anywhere Records.

9. Agent Chooses – Agent Balance Enquiry

Following fields should be available for Input in given order.

Field Name Field Properties

Agent Account Number Agent Account Number with Bank.

Balance Auto Display of Available Balance captured

for Agent Account as per Agent Anywhere
Records.