F2

BLUETOOTH HEADPHONES

User Guide Gebrauchsanweisung Manual de instrucciones

Mode d'emploi Istruzioni per l'uso 说明使用指南
Pairing

TRUEFREE F2 Connected

1.Please press and hold the power button of the headphones for 3 seconds to turn
on the headphones. Then the red and white indicators start to flash alternately,
and the headphones enter the pairing mode.
2.Turn on your device's Bluetooth and select "TRUEFREE F2" from the Bluetooth list to
complete the pairing.

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 Multipoint Connection

Please activate the multipoint connection function in the TRUEFREE APP before you
are ready to use it.

The pairing steps are as follows:

1. Turn off the Bluetooth on Device A after successfully connecting to the
headphones.
2. Repeat the pairing operation to connect the headphones to Device B.
3. Turn on the Bluetooth on Device A after successfully pairing to Device B.
4. Once the headphones are re-connected with Device A, the multi-point
connection function can work now.

Reset

1.Please use the charging cable to charge

the headphones and ensure that the
headphones are in charging status.
2.Press and hold the power button of the
headphones for 3 seconds until red and
white indicators flash alternately twice.
3.Unplug the charging cable and turn the
headphones on, then the reset is complete.

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 Wearing

Please wear it as shown below.

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Product Diagram

1.5s 1x 1x 1.5s

1x 2x 3x 1.5s

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Button Control

Power on Manually: long press the power button for 3s

Auto: automatically power off without connection for
Power off 3mins
Manually: long press the power button for 3s, with
earphones on
Play / Pause Short press the power button
Volume - Short press the volume down button
Volume + Short press the volume up button
Previous Track Long press the volume down button for 1.5s
Next Track Long press the volume up button for 1.5s
Activate the Game Mode Press the power button for three times
Answer / Hang up Phone Short press the power button
Call
Reject Phone Call Long press the power button for 1.5s
Switch Between Two Calls Double-press the power button
Activate Voice Assistant Double-press the power button

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PART 1 INFORMATION

Bluetooth Version Bluetooth 5.3

Bluetooth Range 10m / 33feet
Audio Codec AAC, SBC, LDCA
Waterproof Grade IPX4
Maximum Latency Normal mode 90ms
Game mode 43ms
Specifications Noise Cancellation for Calls Dual mic and ENC tech
Driver Size 16.2mm
Control Type Button Control
Multipoint Connection Support
Frequency Response 20-20KHZ
Weight 24.4g
Dimension 134 x 115 x 49 mm
Listening Time 15 Hours
Charging Hours 2 Hours
Battery Charging Port Type-C
Battery Compacity 120mAh
Battery Type Li-Polymer
Charging Input 5V/1A

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 PART 2 BLUETOOTH

Pairing
1.Please press and hold the power button for 3 seconds to turn on the headphones.
The red and white light start to flash alternately. The headphones enter pairing
mode.
2.Open the Bluetooth on your device and select "Truefree F2" from the Bluetooth list
to complete the pairing.

Reset
1.Plug in the headphones and make sure they are in charging status.
2.Press and hold the power button for 3 seconds until red and white light flash
alternately twice.
3.Unplug the charging cable and turn on the headphones. The reset is complete.

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Why is the Bluetooth connection unstable sometimes?

Reasons Workarounds
When using the headphone close to Please use the
personal computers, Wi-Fi routers, headphone away from
microwave ovens, refrigerators, etc. Wi-Fi routers, personal
computers, microwave
Refrigerators, microwave ovens, Wi-Fi ovens, refrigerators,
Case 1 routers, personal computers, etc. are etc. in order to avoid
devices that emit radio waves. The radio wave
headphone may be affected by these interference.
radio waves when using them in a
location with a mixture of multiple radio
waves.

When using the Bluetooth device in the When putting the

pocket of the chest or pants, or a bag Bluetooth device in a
while listening to the audio. pocket or bag, move
the Bluetooth device
Case 2 If the engine ear is diagonal to the to a place with no
Bluetooth device, it will affect the barriers between the
Bluetooth signal. As human body is the device and
biggest source of signal blocking. headphones (such as
the human body).

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 When using the headphones close to the Turn off the Bluetooth
other Bluetooth devices. function on the other
Case 1 Bluetooth devices.
The headphone may be affected by
these radio waves when using them in a
location with a mixture of multiple radio
waves.

When using the device away from the

headphones, such as in a different room.
Keep the Bluetooth
Bluetooth communication gradually headphone as close to
becomes weaker the further away the Bluetooth player as
Case 4
Bluetooth headphone are placed from a possible.
Bluetooth player.When using Bluetooth
headphone and a Bluetooth player in
different rooms with the doors closed,
Bluetooth communication may be weak.

When a lot of Applications are running at Quit APPs which you

Case 5 the same time. are not using on the
device to reduce the
load.

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What can I do if the headphone stopped connecting to my
device?

1.Clear the pairing record between the headphones and all of the previous
connected devices.
2.Remove some Bluetooth pairing records on your device and restart the device.
3.Reset the headphones.

How to connect the headphone with two devices at the same

time?

Please activate the multipoint connection function in the TRUEFREE APP before you
are ready to use it.
The pairing steps are as follows:
1. Turn off the Bluetooth on Device A after successfully connecting to the
headphones.
2. Repeat the pairing operation to connect the headphones to Device B.
3. Turn on the Bluetooth on Device A after successfully pairing to Device B.
4. Once the headphones are re-connected with Device A, the multipoint
connection function can work now.

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 PART 4 SOUND

Why does the volume of the headphone reduce?

1.This has a lot to do with the wearing angle, please try to adjust the wearing angle
as the following.
2.Please turn up the volume of the headphones and your device.

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Why do the headphones lost sound all of a sudden?
Please check if you connect the headphones to a second device at the same
time. Clear the pairing record or turn off the Bluetooth on the device which you do
not need temporarily.

Why can’t the other side hear me well when calling?

1. Please choose to pick up phone calls via the headphones.
2. Please do not mute the phone calls.
3. Please clean the mic holes to avoid dust or secretions blocking.
4. Please kindly adjust the volume through the headphones and devices.
5. If you are using the headphones with an Android phone, please check the
settings to see if you have allowed both phone audio and media audio to be
transmitted through the headphone.
6. Please change to other devices to have a try.

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 PART 5 CHARGING

How to confirm the charging status?

1.The red light stays on when the headphones are charging.
2.The white light stays on when the headphones are fully charged.

How to charge the headphones?

1.Open the silicone cover of the charging port and use the Type-C charging cable
to plug in for charging. (The current does not exceed 1A).
2.If the headphones stay idle for an extended period, charge them at least every
three months to avoid battery damage.

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 PART 6 TRUEFREE APP

How to register an account?

1. Fill in an email address, set and confirm the password (use some combinations of
letters and numbers, avoid special characters like %$^&).
2.Click "get verification code".
3.Type in the code you get from the email.
4. Register complete.

Fail to receive the verification code?

1. Make sure your phone is connected with good network and try to send the code
again about 5 minutes later.
2.Check your spam folder to see if the email is blocked.
3. Try to register with a different email address.
4. Uninstall the APP, re-install it and restart your device to register again.
5. Please manually type your email instead of auto-fill in, and pay attention to the
format of English letters and the space before and after the email address.

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What can I do if the headphones won’t connect to the APP?

1.Please check if your TRUEFREE APP has been updated to the latest version. Log in
the APP find the icon with three bars in the upper left corner, and go to "about"
to check the version.

2.Please make sure the headphones Bluetooth name is the defaulted “Truefree F2”.
If you have changed the default name, please change to its original format.
Then restart your phone. Please note that changing the default Bluetooth name
of the model may cause connection issue to this APP.

3.Please make sure the headphones are connected to your phone. Then open the
APP to connect the headphones.

4.If the headphones can not connect to APP, please follow the steps one by one:
- Turn off APP completely (Turn off the background running of the APP totally).
- Un-pair the headphones to your phone and turn off the phone Bluetooth.
- Reset the headphones.
- Reconnect the headphones to your phone (Please make sure the TRUEFREEAPP is
off).
- Re-open the APP to search for headphones to connect to APP;

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What can I do if the APP can’t be updated?

1.Reset the headphones.

2.Turn on the Bluetooth of your phone to connect with the headphones.
3.Make sure your phone is connected with good network. Turn off the APP and
reopen it.
4.Connect the APP with your phone and do the upgrade again.
5.Precautions during the APP upgrade process:
- During the upgrade, the distance between the headphones and the phone must
be within 0.5 meters.
- Do not disconnect, play music, or answer the phone calls at this time.
- Don't close or shrink the upgrade page.

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 PART 7 CUSTOMER SERVICE

What should I do if the problem about the headphone is not

mentioned in this FAQ?
If there is no solution for your problem in this FAQ, please feel free to contact our
Customer Service Team and we will provide you a solution as soon as possible. If we
confirm that the problem can't be solved, we will apply a replacement or refund
for you. TUREFREE provides a 12-month warranty for every product. Your satisfaction
is always greatly important to us.
Email: [email protected]

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