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IONOS Root Not Redirecting Correctly Over SSL - Stack Overflow

The user is experiencing an SSL protocol error when trying to redirect the root URL of their IONOS domain to the www subdomain for their Heroku app. The issue arises specifically when accessing the site via HTTPS, indicating a potential misconfiguration in the IONOS settings. To resolve this, the user needs to ensure they have an SSL wildcard certificate installed for their domain, which is the missing step in their current setup.

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52 views2 pages

IONOS Root Not Redirecting Correctly Over SSL - Stack Overflow

The user is experiencing an SSL protocol error when trying to redirect the root URL of their IONOS domain to the www subdomain for their Heroku app. The issue arises specifically when accessing the site via HTTPS, indicating a potential misconfiguration in the IONOS settings. To resolve this, the user needs to ensure they have an SSL wildcard certificate installed for their domain, which is the missing step in their current setup.

Uploaded by

syb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Why is my IONOS 1&1 root not redirecting correctly over ssl?

Asked 1 year, 11 months ago Modified 7 months ago Viewed 3k times

I have a 1&1 IONOS domain for my heroku app. the www subdomain works fine, with a
CNAME setup for it. but I'm trying to redirect the root url to the www subdomain. this also
2 works fine for http, but if the url is typed in as https://example.com, I get a
ERR_SSL_PROTOCOL_ERROR (on chrome, other browsers have different errors). this is on
any device, regardless of clearing cache and history etc. my heroku logs show it's never
reached, so it must be an issue within 1&1. theres an ssl cert set on the domain with 1and1,
as well as heroku's ACM. any ideas?
ssl heroku dns ssl-certificate ionos

Share Follow edited Oct 20, 2020 at 15:09 asked Oct 20, 2020 at 11:58
b00n.
25 1 4

Sorted by:
1 Answer Highest score (default)

To make the four URL variations (http://example.com, http://www.example.com,


https://example.com, and https://www.example.com) point to a different SSL hosted site
6 (heroku, cloudfront, etc), you need three things in IONOS:
1. Under DNS settings, add a entry for the subdomain that points to your SSL
CNAME www
hosted site (example.herokuapp.com)
2. Set up an HTTP Redirect under Domain Forwarding to https://www.example.com
(don't check the box that states "Also set up for www subdomain")
3. Make sure you have an SSL wildcard certificate for *.example.com installed and
attached to your domain in IONOS
It looks like all you are missing is number 3. After that, the redirect that you have setup
should work as expected.
Note: example.com should be replaced by your actual domain in all of the above.
Share Follow answered May 8, 2021 at 21:34
natekspencer
61 1 2

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