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Computer Support Mainatance Syllabus

The document outlines the course BCE 212: Computer Support and Maintenance, detailing its purpose, expected learning outcomes, and course description. It includes a weekly breakdown of topics, assessment methods, teaching methodologies, and required reading materials. The course aims to equip students with practical skills in computer hardware and software maintenance, troubleshooting, and e-waste management.

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Saadie Essie
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7 views4 pages

Computer Support Mainatance Syllabus

The document outlines the course BCE 212: Computer Support and Maintenance, detailing its purpose, expected learning outcomes, and course description. It includes a weekly breakdown of topics, assessment methods, teaching methodologies, and required reading materials. The course aims to equip students with practical skills in computer hardware and software maintenance, troubleshooting, and e-waste management.

Uploaded by

Saadie Essie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ZU/WI/7/11

Unit Code: BCE 212


Unit Title: COMPUTER SUPPORT AND MAINTANCE
Pre-requisites BIT
Program(s): BSCIT Y4S1
Lecturer Name: Samuel Maina
Lecturer Contacts: Email: [email protected] Phone: 0726 369 935
Consultation time : Tuesday 11.00Am -2.00 Pm

UNIT PURPOSE
Pre-requisite Course: PHY 111: Introduction to Physics Purpose of the Course

To provide students with knowledge of basic electricity, magnetism, electronic components and
their uses, charges, currents, diodes, transistors. Demonstrate understanding on electromagnetic
radiation, laser process and implement holography.
Expected Learning Outcomes of the Course
By the end of this course, the learner should be able to:
i). Demonstrate basic computer hardware components.
ii). Illustrate ability to disassemble, assemble, install and configure the hardware
components
iii). Boot, install and customize basic system and application software
iv). Trouble shoot computer hardware and software

Course Description
Primary system components, maintenance tools and equipment. Motherboards. Motherboard,
Microprocessor types and specifications, memory, adapter memory configuration and
optimization, the power supply. Backup RTC /NVRAM Batteries, Input devices: - types of
keyboards, keyboard technology, Mouse- mouse interface types and operations. Computer
disassembly and reassembly, General routine maintenance procedures, Safety procedures:
examine potential hazards to personnel and equipment, ESD, and items that require special
disposal procedures. System management, functions, sample configuration programs, Software
installation; system requirements, types of set-ups, installation and customization,
loading/adding and configuring application device drivers. Create an emergency boot
disk. E-Waste: Terminologies, e-waste management, ethics in e-waste, recycling of E-waste,
E-waste disposal, emerging innovations in e-waste. Use of e-waste for IoT in agriculture and
real- waste.

Week Topic Credit


hours

Week 1. Introduction to computer support and maintain ace 3


Computer electronics, use of maintenance tools, standard operating and
maintenance, safety precautions
Week 2. Power supply 3

Overview of power supply, Power supply protection devices

Power supply sources, Power supply problems and trouble shooting

Week 3 Mother boards 3

Computer cases, types of mother boards, installing motherboard, using


expansion slots and connectors

ASSIGNMENT 1

Week 4 CAT 1 3

Week 5 Microprocessors 3

Microprocessors, types of processors, processor modes, selecting and


upgrading a processor

Week 6 Memory 3
Memory characteristics, memory types and packages, memory mapping, BIOS
set up, selecting and upgrading memory.
ASSIGNMENT 2
Week 7 Disks and Drives 3
Types of storage, disk types, disk organization, disk management, techniques
and tools for disk management, selecting disk drives, maintenance of disks and
disk drives.
Week 8 CAT 2 3

Week 9 Display technology 3

Display adapters, care and maintenance, overlay techniques, performance


measures, trouble shooting

Week 10 Fault finding and troubleshooting 3


Fault finding principles, common equipment faults, hardware and software
diagnostics, repairing and testing
Week 11 Computer Security 3

Level of computer security, Data protection, Backup and restoration


procedure, Overview of data recovery

Week 12 Emerging trends in computer support and maintenance. 3

Week 13 EXAMS 3

Week 14 EXAMS 3

Course Assessment
Continuous Assessment Test (CATS) 20%
Assignments 10%
Examination 70%
Total 100%
Teaching Methodology: Lectures; Tutorials; Practical; Programming exercises.

Instructional materials/Equipment: Audio visual aids in lecture rooms; Computer laboratory.


Required text books
Core Reading Materials for the Course
1. Mueller, S. (2015). Upgrading and Repairing PCs: Upgrading and Repairing_c22. Que
Publishing.
2. Gookin, D. (2017). Troubleshooting and Maintaining Your PC All-in-One Desk Reference
for Dummies. John Wiley & Sons.

Recommended Reference Materials


1. Beales, R. P. (2006). PC Systems, Installation and Maintenance. Routledge.
2. Cato, W. W., & Mobley, R. K. (2001). Computer-managed maintenance systems: a step-
by-step guide to effective management of maintenance, labor, and inventory. Elsevier.
3. Mobley, R. K., & MBB, C. (2014). Maintenance engineering handbook. McGraw-Hill
Education.
Journals
1. International Journal of Computer Integrated Manufacturing, ISSN: 1362-3052
2. International Journal of Computer Applications, ISSN 1206212X
3. The Journal of Software Maintenance and Evolution, ISSN: 2047-7481

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