FORMAL EMAILS-APPLICATIONS/COMPLAINTS (150-175 words)

Choose one option and write a formal application/complaint email in reply to these options.

FORMAL EMAIL-APPLICATIONS

A)Adventure Holidays in Scotland

A leading holiday company requires group leaders to supervise children aged 12-18 years.
Applicants must be capable of org anising a wide range of social and outdoor activities. Ability
to give instructions in one of the following: scuba diving, mountain climbing, horse-riding, or
any other suitable sepcilaity will be anadvantage. Long hours of denading work are necessary,
but a reasonable salary will be to the right person.

Applications with full details to:

Jim McKinlay,

Camp Scotland, 14 Theatre Street, Glasgow, FY 12 6RS. Scotland, U.K.

B)-White House School of English

We offer full and part-time courses, starting on each Monday in July and August. Each course
lasts for 1, 2, 3 or 4 weeks. Cost is £250 per week for the academic course plus accomodation
and flights. Please apply by email giving details of your educstion, native language, and leve lof
English, including best and worst language skills. Tell us why you wish to study at White House
School of English.

Write your email to Martha Kenyon, Director of Studies, White House School of English,
Brighton, BR44, 8MB. United KIngdom.

C)-Brit School 1 Year Scholarship

We are offering exclusive I year scholarships, all expenses paid, to allow 10 students from all
over the world to sample the unique Brit School experience. Find out why the school has
produced some of the top most qualified and successful business professionals in the last 10
years. Places are stictly limited to only 10 students, so apply with full CV and email explaining
why you should be one of the lucky candidates to be selected for this fantastic scholarship.

Write to: Henry Ledyden. Brit School Scolarship Co-ordinator. Brit School. London. SW 11 7RH.
U.K.

D-Café barman/barwoman in Dino’s Coffee Shop

We are offering full or part-time jobs in a flourishing and innovative local Coffee Shop. We are
looking for young, dynamic, hard-working, sociable bar assistants aged 21-35. Must have
foreign languages and experience. Good starting salary with incentives to increase basic salary.
15-35 hours weekly, including some weekends and different work shifts.

Write a covering formal email, including CV to: Ms. Jenny Lewis. The Dino’s Coffee Manager. 26
Broad Street. Manchester MY16 PR4. United Kingdom.
FORMAL EMAIL-COMPLAINTS

A)- Write a complaint letter to the Local City Council about the lack of late-night public
transport. Explain in detail the cicumstances, situation and reasons for complaint. Suggest any
solutions to this problem.

Write to: Murcian City Council-Complaints Section-City Square,1. Murcia 32000. Spain.

B)-Write a letter of complaint to the Local City Council about the lack of road safety around
your high school. Explain in detail the cicumstances, situation and reasons for complaint.
Suggest any solutions to this problem.

Write to: Murcian City Council-Complaints Section-City Square,1. Murcia 32000. Spain.

C)Write a letter of complaint to the manager of the Bright View Hotel complaining about the
poor quality of accomodation and services there. Explain in detail what happened. Ask for an
apology and some form of financial compensation.

Write to: Ms. Janet Newberry. The Hotel Manager-Bright View Hotel. 15 Seafront Road,
Bournemouth. BY9 2JS. United Kingdom.

D)-On a recent holiday you and a group of friends stayed in a youth hostel. You were extremely
dissatisfied with the experience-accomodation, service, facilities etc…Write a letter of
complaint to the owner of the youth hostel, saying why you were unhappy and suggest ways in
which she could improve the youth hostel andmits services.

Write to: Ms. Dalton, Berkely Youth Hostel Owner, High Street, 12D, Sandown W10 8PG. U.K.

E) – On a recent sightseeing bus tour in London you had a bad experience about its quality,
route time, cost and tour guide service. Write a letter of complaint to the Sightseeing Bus Tour
Company, stating your reasons for your complaint and suggesting ways in which the service
could be improved. Also , ask for some sort of compensation.

Write to:The London Sightseeing Bus Tour Company. 44 Park Lane, London NW1, 4RT. U.K.

F)- On a recent holiday you and a group of friends stayed on a campsite in the Italian Alps. You
were extremely dissatisfied with the experience-accomodation, service, facilities etc…Write a
letter of complaint to the owner of the campsite, saying why you were unhappy and suggest
ways in which he could improve the youth hostel. Also, ask for some sort of financial
compensation.

Write to: Mr. Sacchetti, Piamonte Campsite Owner, Via Romana 45, Turin. Italy.

G) No Nature Reserve and more local facilities for Young people

You have read an article in a local magazine about plans to create a nature reserve in a run-
down area of town by the river. You feel these suggestions do not sufficiently cater for younger
people and the money/investment would be better spent on developing more local facilities
for young people. Write a letter of complaint to the City Council about these local development
plans. Explain in detail the situation and cicumstances and suggest any solutions to this
problem.

Write to:Development Manager. London City Council. 14 Bond Street. London LW1 9PT. U.K.
H)Luxury Flat Re-Development.

You have read an article in a local magazine about plans to redevelop a large, disused power
station as a block of luxury flats. You feel there are far more imaginative uses for the building
which would be of more benefit to the community.

Write to:Development Manager. London City Council. 14 Bond Street. London LW1 9PT. U.K.