CS9900F

SERVICE
MANUAL

Canon
SERVICE
MANUAL
REVISION 0

CanoScan 9900F
JPN 8132A001AA
USA 8132A002AA
EUR 8132A003AA UYW000001-
UK 8132A004AA
AUS 8132A005AA
CAN/CLA 8132A006AA

FEB. 2003 JY8-1322-00Z

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 COPYRIGHT © 2003 CANON INC.

Printed in Japan
Imprimè au Japon

Use of this manual should be strictly supervised

to avoid disclosure of confidential information.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CONTENTS

CHAPTER 1 : GENERAL DESCRIPTIONS

I. SPECIFICATIONS ....................... 1-1 B. Unlocking the Lock Switch .. 1-6

II. PARTS CONFIGURATION ........... 1-2 C. Connecting the Cables ......... 1-6

A. Front View .......................... 1-2 D. Scanning ............................. 1-8

B. Back View ........................... 1-4 IV. CUSTOMER’S DAILY MAINTENANCE

III. SETTING UP THE SCANNER ...... 1-5 ......................................... 1-12

A. Precautions ......................... 1-5

CHAPTER 2 : OPERATION AND TIMING

I. BASIC OPERATION .................... 2-1 III. IMAGE PROCESSING ............... 2-12

A. Functions ............................ 2-1 A. Outline .............................. 2-12

B. Electrical System ................ 2-2 B. Image Processing ............... 2-13

C. Main PCB Input and Output . 2-4 IV. CONTROL SYSTEM .................. 2-20

D. Document Scanning Sequence A. Control System Diagram .... 2-20

........................................... 2-5 B. Main PCB .......................... 2-20

II. OPTICAL SYSTEM ..................... 2-6 V. INTERFACE ............................. 2-21

A. Outline ................................ 2-6 A. USB ................................... 2-21

B. Lamp Lighting Circuit ......... 2-7 B. IEEE 1394 ......................... 2-24

C. FARE (Film Automatic Retouch- VI. POWER SUPPLY ....................... 2-24

ing and Enhancement) ......... 2-9

D. Motor Control Circuit ........ 2-11

CHAPTER 3 : MECHANICAL SYSTEM

I. PARTS REPLACEMENT .............. 3-1 E. Attaching the Front Panel ...3-9

A. Precautions ......................... 3-1 III. PCBs ....................................... 3-11

II. EXTERNALS .............................. 3-2 A. Removing the Main PCB .... 3-11

A. Removing the Film Adapter Unit IV. OPTICAL SYSTEM ................... 3-14

........................................... 3-2 A. Removing the Scanning Unit,

B. Removing the Top Cover and Pulley Unit, and Motor Unit 3-14

Document Glass Unit ........... 3-3 B. Removing the Motor Unit .. 3-22

C. Attaching the Top Cover ...... 3-6 C. Attaching the Motor Unit .. 3-23

D. Removing the Front Panel ... 3-7

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 4 : MAINTENANCE AND SERVICING

I. PERIODICAL REPLACEMENT III. PERIODICAL SERVICING ........... 4-1

PARTS ....................................... 4-1 IV. SPECIAL TOOLS ........................ 4-1
II. CONSUMABLE PARTS V. SOLVENTS AND LUBRICANTS .... 4-1
DURABILITY .............................. 4-1

CHAPTER 5 : TROUBLESHOOTING

I. INTRODUCTION ........................ 5-1 C. Scanning Unit Movement Failure

A. Initial Check ....................... 5-1 ........................................... 5-5
B. Others ................................. 5-1 D. Poor Image Quality .............. 5-5
II. TROUBLESHOOTING FLOWCHART E. Acoustic Noise ..................... 5-5
........................................... 5-2 IV. CANON SCANNER TEST ............. 5-6
A. Power LED Failure ............... 5-2 A. Outline ................................ 5-6
B. Communication Failure ....... 5-3 B. Operating Environment ....... 5-6
III. PROBLEM, CAUSE AND C. Functions ............................ 5-7
CORRECTIVE ACTION ............... 5-4 D. Functions Descriptions ....... 5-8
A. Power LED Not Lighting ....... 5-4 E. Error Message ................... 5-18
B. Communication Failure ....... 5-4

CHAPTER 6 : PARTS CATALOG

FIGURE 001 .............................. 6-2 FIGURE 100 .............................. 6-4

APPENDIX

I. GENERAL CIRCUIT DIAGRAM .... A-1 III. CCD PCB CIRCUIT DIAGRAM ... A-11
II. MAIN PCB CIRCUIT DIAGRAM ... A-2

COPYRIGHT  2002 CANON INC. CANOSCAN 8000F REV.0 OCT. 2002 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 1

GENERAL DESCRIPTIONS

I. SPECIFICATIONS ....................... 1-1 B. Unlocking the Lock Switch .. 1-4

II. PARTS CONFIGURATION ........... 1-2 C. Connecting Cables ............... 1-5

A. Front View .......................... 1-2 D. Scanning ............................. 1-6

B. Back View ........................... 1-3 IV. CUSTOMER’S DAILY MAINTENANCE

III. SETTING UP THE SCANNER ...... 1-4 ........................................... 1-9

A. Precautions ......................... 1-4

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 1

I. SPECIFICATIONS

Scanner Main Unit

Type : Flatbed image scanner

Scanning Part
Image sensor : 14,240-pixel 6-line CCD
Light source : Cold cathode fluorescent lamp
Document type : Sheet, Book
Document alignment position : Right-end corner
Max. document size : A4/Letter size (216 x 297mm)
Image output mode : Color 16-bit/ 8-bit for RGB each
Grayscale 16-bit/ 8-bit
Optical resolution : 3200 dpi x 6400 dpi
Scanning time : USB2.0/IEEE1394 USB1.1
upto 200dpi 2.16 2.16
upto 400dpi 2.16 4.32
upto 800dpi 4.32 8.64
over 801dpi 8.64 17.28
(msec/ line)

Film Scanning Part

Film type : Color and monochrome, negative and positive
Film size : 35mm sleeve (6 frames x 8)
35mm slide mount (24 frames)
Brownie
4X 5 inch
Light source : Cold cathode fluorescent lamp
IR LED (for FARE function)
Scanning time : USB2.0/IEEE1394:2.16-138.24msec/line
USB1.1:2.16-146.88ms/line
(automatically selected depending on films)

Interface Part
Interface : USB connector (Universal Serial Bus 2.0)
IEEE-1394 connector
Power connector (for AC adapter)
FAU connector (6-pin)

Front Panel
Scanner button : 4 buttons (COPY, SCAN, FILE, E-MAIL) on the scanner
unit

Others
Operating environment : Temperature : 10 to 35 degrees
Relative humidity : 10 to 90%RH
Air pressure : 613 to 1013 hPa
Power source : 100V to 120V
220V to 240V
Power consumption : 21W max. (during operation)
8W (during standby)
Dimensions : 290.0 (Width) x 509.0 (Depth) x 127.3 (Height) mm
Weight : Approximately 5.3kg

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 1-1
CHAPTER 1

II. PARTS CONFIGURATION

A. Front View

10
5

6 9

7
8

q Document Cover
w Protective Sheet
e Film Adapter Unit
r Document Glass
t COPY Button
y SCAN Button
u FILE Button
i E-MAIL Button
o Alignment Mark
!0 Lock Switch

Figure 1-1

1-2 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 1

B. Back View

3
4
5

q Power Connector
w FAU Cable
e FAU Connector
r IEEE-1394 Connector
t USB Connector

Figure 1-2

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 1-3
CHAPTER 1

III. SETTING UP THE SCANNER

A. Precautions

* Keep the scanner out of direct sunlight. Direct exposure to the sunlight or excessive heat
may cause damage to the scanner.
* Do not install the scanner in a humid or dusty environment.
* Use supplied AC adapter only.
* Place the scanner on an even and flat surface. Tilted or uneven surface may cause a
mechanical problem.
* Keep the outer carton and packing material for future shipment.

B. Unlocking the Lock Switch

Scanning unit is locked by the lock switch to prevent a damage during transport. Unlock the
lock switch by pushing it toward the “unlock” mark to use the scanner.

q Lock Switch

Figure 1-3

Note : Ensure to lock the lock switch during transport.

1-4 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 1

C. Connecting Cables

CanoScan 9900F needs to be connected to the USB port on the host computer. For details,
refer to the “Quick Start Guide” that comes with the product. As for connecting the host
computer’s cables to the scanner, refer to the host computer' manual.

Note: Install the device driver before connecting the cables.

1. Connecting FAU Cable, USB Cable, IEEE 1394 Cable and AC Adapter Cable

1) Connect the FAU cable to the FAU connector.

2) Connect the scanner with the host compter by either USB Cable or IEEE1394 Cable.

Note: IEEE1394 Cable is not included. Use recommended cables.

3) Connect the AC adapter cable to the power connector on the scanner.

1
2
3

5 4

q USB Connector
w IEEE-1394 Connector
e Power Connector
r USB Cable
t IEEE-1394 Cable
y AC Adapter

Figure 1-4

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 1-5
CHAPTER 1

D. Scanning

1. Scanning Original

1) Place an original face-down on the document glass by aligning its top edge with the
alignment mark.

q Alignment Mark

Figure 1-5

2) Close the document cover without moving the original.

3) Send the scan command from the host computer.

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 CHAPTER 1

2. Scanning Film

1) Slide the protective sheet up and remove it from the document cover.

Figure 1-6

2) Insert the film into the film guide.

* Film strips
Open the film holder on the film guide for film strips, insert the strip(s) face-down into the
guide and close the film holder.
* Slides
Place a slide face down in the film guide for slides.
* Open the film holder on the film guide for Brownie and 4X 5 inch, insert the strip(s) face-
down into the guide and close the film holder.

Figure 1-7

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 1-7
CHAPTER 1

3) Place the loaded film guide by aligning its leading tab with FILM mark on the document
glass and close the document cover.

q FILM Mark

Figure 1-8

4) Send the scan command from the host computer.

1-8 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 1

IV. CUSTOMER’S DAILY MAINTENANCE

Dirt on the document glass may result in an unclear image or lines on an image. Clean the
document glass according to the following steps.

1) Disconnect all the cables from the scanner.

2) Dampen a soft and clean cloth and wring it thoroughly. Wipe a dirt off the document glass
with the cloth.
3) Completely wipe water off the document glass with a dry cloth.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 1-9
 CHAPTER 2

OPERATION AND TIMING

I. BASIC OPERATION .................... 2-1 III. IMAGE PROCESSING ............... 2-12

A. Functions ............................ 2-1 A. Outline .............................. 2-12

B. Electrical System ................ 2-2 B. Image Processing ............... 2-12

C. Main PCB Input and Output . 2-4 IV. CONTROL SYSTEM .................. 2-17
D. Document Scanning Sequence A. Control System Diagram .... 2-17

........................................... 2-5 B. Main PCB .......................... 2-17

II. OPTICAL SYSTEM ..................... 2-6 V. INTERFACE ............................. 2-18

A. Outline ................................ 2-6 A. USB ................................... 2-18

B. Lamp Lighting Circuit ......... 2-7 B. IEEE 1394 ......................... 2-19

C. FARE (Film Automatic Retouching VI. POWER SUPPLY ....................... 2-20

and Enhancement) .............. 2-9

D. Motor Control Circuit ........ 2-11

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 2

I. BASIC OPERATION

A. Functions

The scanner is composed of three systems including optical system, image processing system,
and control system.

FAU
FAU Lamp

IR LED

BGR

Lamp Scanning Unit Optical System

B Lens
G
R Drive Motor
CCD FARE Unit
Host
Computer

Control
Image Processing System
System

Figure 2-1

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2-1
CHAPTER 2

B. Electrical System

1. Outline

Figure 2-2 is an electric system circuit diagram.

The scanner is not equipped with CPU. The device driver with a control program installed in
the host computer functions as CPU. The host computer sends a command to the ASIC via the
USB controller or IEEE 1394 controller. The ASIC controls the whole electrical circuits and
image processing of the scanner. The image signals read by the CCD are converted into digital
data by analog IC. The digital data is then processed by the ASIC and is output to the host
computer via USB interface.

Host Computer

Control
Program

JP9 JP9

USB IEEE-1394
Controller Controller
FAU
J1
J2 Inverter
PCB
+24V Regulator
Home
AC adapter
Position
Sensor FAU Lamp
Scanning
Lamp
Button PCB
JP2
Inverter ASIC Scanner Button
PCB Power LED

JP1
CCD DRAM
Analog IC
PCB
JP8
Motor Drive
Driver Motor
FARE
Unit

Figure 2-2

2-2 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 2

2. Functions of Main PCB

1) Analog IC
Converts the image signals (analog signals) read by CCD into digital data.
- CDS (Correlated Double Sampling)
- AGC (Auto Gain Control)
- 8-bit A/D converter

2) ASIC
Performs the following transactions:
- DRAM control
- CCD timing clock creation
- Line buffer control
- CCD output line difference adjustment
- Image processing
- Shading correction
- Motor driver control

3) DRAM
Stores the shading compensation data when performing shading compensation.
Stores the image data when scanning.

4) Motor Driver
Supplies power to the drive motor.

5) USB Controller/ IEEE 1394 Controller

Controls data transfer between the host computer and ASIC.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2-3
CHAPTER 2

C. Main PCB Input and Output

J2-1 Main PCB

+24V
-2
+24V XPA J1-1
-3
AC Adapter +24V FAU_LED -2
-4
NC FAU_DET -3
-5
GND NC -4 To Film Scanning
LMP_PWR -5 Unit
XPAGND -6
JP1-1 NC -7
LAMP_GND
-2 XPAGND -8
LAMP_GND
-3
LAMP_PWR
-4
LAMP_PWR
-5
CCD_PWR
-6
CCD_PWR
-7
AGND
-8
CCD_CK1
-9
CCD_CK2
-10
AGND
-11
VAROS_PWR
-12
AGND
-13
ASIC_VAROS
Scanning Unit -14
B_TG
-15
CLB Vbus JP9-1
-16
G_TG D- -2 To Host
-17
RB D+ -3 Computer
-18
R_TG GND -4
-19
VCC
-20
AGND
-21
MTATHOME VP JP9-1
-22
AGND VG -2 To Host
-23
AGND TPBN -3 Computer
-24
OUT_B TPB -4
-25
AGND TPAN -5
-26
OUT_G TPA -6
-27
AGND
-28
OUT_R

Scanner
COPY button

JP2-1
SCAN -2 HOTKEY0
-3 HOTKEY1 "H" when Scanner button is
-4 HOTKEY2 pressed
FILE
-5 HOTKEY3
LED "H" when power LED is ON
-6
E-MAIL DGND
-7
-8 DGND
PWRSW
Power
LED
Power Switch

Button PCB

Home Position "H" when scanning unit is in

Sensor home position

JP6-1
OUT1B
-2
OUT1A
Drive motor -3 Drive motor drive signal
OUT2A
-4
OUT2B

Figure 2-3

2-4 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 2

D. Document Scanning Sequence

1. Document Scanning Sequence

Scan Command

Scanning Unit
Sequence Standby Setup Scanning Unit forward Standby
backward

Home Position
Sensor

Scanning Lamp
ON Signal

(Scans 9 lines for

Drive Motor RGB each)

Interface Signal

Figure 2-4

Seqence Operation Purpose Remarks

After the scanner self test is To maintain the scanner ready

completed until the scanner for scan
Standby
receives a scan command from
the host computer

From the scanner receives a To execute calibration for setting The data is stored in DRAM
Setup scan command until it starts light exposure time, gain data and
scanning shading data

After the scanner starts scanning To execute image processing

Scanning Unit until whole scan area specified according to the command from
Forward by the host computer is scanned the host computer while scanning
and send imada data to the
host computer

To return the scanning unit to the Home position is detected

After the scanning unit starts
Scanning Unit home position to ready for the by the home position sensor
moving backward until it returns
backward next scan
to the home position

Table 2-1

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2-5
CHAPTER 2

II. OPTICAL SYSTEM

A. Outline

The optical system consists of the scanning lamp, lens and mirrors. When scanning a
reflective materials such as papers , the original is exposed to the light of the scanning lamp in
the scanning unit. The reflected light of the original forms an image on the photosensitive
device, CCD (charge-coupled device) via lens and mirrors.

When scanning transparent material such as films, Light of the FAU lamp in the Film
Adapter Unit transmits the film. The transmitted light forms an image on CCD.

When scanning with FARE function, IR LED instead of FAU lamp works to operate FARE unit.

CCD

Scanning Lamp

Lens
FARE Unit

Figure 2-5

2-6 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 2

B. Lamp Lighting Circuit

1. Scanning Lamp Lighting Circuit

When the scanner is turned on, or the host computer sends a scan command, ASIC turns on
the scanning lamp lighting signal (LAMP) to light the scanning lamp.
The reflected light of the original is focused on CCD (charge-coupled device) via the five
mirrors, lens and FARE unit.
The scanner is equipped with a lamp OFF function for energy saving. A built-in timer
automatically turns off the lamp if no scanning command is sent from the host computer for a
certain period of time. Setting up of the timer is conducted by the device driver.

Document Glass

Scanning Lamp

CCD
Lens FARE Unit

Scanning Unit

Main PCB

LAMP
CCD Inverter
GND PCB GND PCB

Host ASIC
Computer

Figure 2-6

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2-7
CHAPTER 2

2. FAU Lamp Lighting Circuit

Figure 2-7 is a FAU Lamp Lighting Circuit diagram.

When the host computer sends a film scanning command, ASIC turns off the scanning lamp
lighting signal (LAMP) and simultaneously turns on FAU lamp lighting signal (XPA) to light the
FAU lamp.

Light of the FAU lamp is converted into a flat light source by a light guide plate. The light is
diffused by the1st diffusive film, the luminous intensity enhancement film and the 2nd
diffusive film. Light transmitted the transparent plate all has the same luminous intensity as a
result. Light transmits a film and is focused on the CCD in the scanning unit.

The FAU lamp also has a lamp OFF function for energy saving.

3. Infrared LED Lighting Circuit

When the host computer sends a command to light an IR LED, ASIC turns on IRLED signal to
light the IR LED.
The IR LED light is converted into a flat light source by a light guide plate. Light transmits a
film via the1st diffusive film, the luminous intensity enhancement film, the 2nd diffusive film
and the transparent plate.

FAU
FAU Lamp Reflective Film

Light Guide Plate

Inverter PCB

IRLED
1st Diffusive Film

Brightness
Enhancement Film

2nd Diffusive Film

Transparent Plate

Scanner

IRLED Scanning Unit

XPA

ASIC
Host
Computer

Main PCB

Figure 2-7

2-8 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 2

C. FARE (Film Automatic Retouching and Enhancement)

1. Outline

When scanning a film, it is difficult to obtain a clean image because of dirt and scrach on the
film. CanoScan 9900F is equipped with the IR LED in addition to the FAU lamp (cold cathode
fluorescent lamp) to remove scratches and dirt on a film by scanning a film by two light
sources. This function is called FARE (Film Automatic Retouching and Enhancement).

The IR LED scans only scratches and dirt on a film as image data. This data is compared to
the full image data scanned by the FAU lamp, and the overlap data (that is of scratches and
dirt) is deleted. The other scanned data of the film compensates for the deleted area, and the
image without scratches and dirt is reproduced.

(FAU LAMP) (IR LED)

Light
Source

Film

Lens

CCD

Scanned
Image

Figure 2-8

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2-9
CHAPTER 2

2. Operating FARE Function

Two light sources mounted in CanoScan 9900F have different frequencies ( the FAU lamp
(cold cathode fluorescent lamp): 380- 700nm, and IR LED : 880nm). If there light sources are
used under the same optical system, the image will be out of focus(Figure 2-9-2).
CanoScan 9900F is equipped with FARE unit. This unit is placed between the CCD and lens
and is consists of a refraction glass that changes the refractive index of light and
electromagnetic switch that change the position of the refraction glass.

First, scan a film with light of the FAU lamp transmitting the refraction glass. Secondl, scan
a film with the IRLED and turn on the electromagnetic switch to move the refraction glass to
the position where no IR LED light can transmit the glass (Figure 2-9-3).
Above functions make it possible to obtain the scanned image with the focus of light on the
film while using two light sources with different frequencies.

FAU Lamp IR LED IR LED

Light Source

Film

Lens
Refraction Glass
(FARE Unit)

CCD

Figure 2-9-1 Figure 2-9-2 Figure 2-9-3

2 - 10 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 2

D. Motor Control Circuit

Figure 2-10 is a motor drive circuit diagram.

Control program analizes a command sent from the host computer, and sends a motor clock
generation command to ASIC. Gate array generates eight-phase motor drive pulse signals [I01,
I02, I11, I12, I21, I22, I31, I32]. These signals are sent to the drive motor via motor driver.

When the host computer changes the resolution, the control program commands ASIC to
change the drive motor rotating speed by changing the frequency of the motor drive pulse
signal .

Host
Computer

Control
Program

Main PCB

I01
I02
ASIC I11
Motor
OUT1B JP8-1
Driver
I12 OUT1A -2
I21 OUT2A -3 Drive Motor
I22 OUT2B -4
I31
I32

Figure 2-10

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2 - 11
CHAPTER 2

III. IMAGE PROCESSING

A. Outline

Image processing system consists of the CCD, analog IC, and ASIC. Analog signal read by the
CCD is converted into digital data, and the digital date is sent to the host computer.

2.. A/D 4. Filter

1. CCD Conversion 3. Calibration To Host Computer
Processing

Figure 2-11

B. Image Processing

1. CCD

The CCD is a single chip photoelectric conversion device equipped with several thousand
photosensitive devices. Each photosensitive devices is several microns square, and all devices
are formed into a line to read RGB image signals with a built-in scanning circuit.
CanoScan 9900F uses 6-line CCD.

1) 6-line CCD
6-line CCD has two rows of photosensitive devices in staggered arrangement for RGB each.
This measn that the image with the resolution worth 1600dpi x 2 = 3200dpi can be scanned by
only one scanning operation.

Figure 2-12

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 CHAPTER 2

2. A/D Conversion
Figure 2-13 is a block diagram that shows an internal processing of analog IC in the image
processing system.
Output signal s from the CCD are analog signals, and they cannot be used as image data. So,
RGB output signal from the CCD is amplified by analog amplifier to generate analog data. The
data is then converted into image data by A/D converter.

D/A Converter

R
G Analog Digital data
CCD A/D Converter
B Amplifier To ASIC

Analog IC

Figure 2-13

1) D/A Converter
D/A converter removes uneven data generated by the CCD' analog data. D/A converter
adjusts CCD output to maintain a maximum value of input signal to A/D converter at 5V so
that the black level of the image be constant.

2) A/D Converter
A/D converter converts the black-level-corrected image signal (analog signal) into a 16-bit
image data (digital signal) in the order of red, green and blue image signal.

CanoScan 9900F uses 8-bit A/D converter. 5V is applied to the Vcc terminal, and reference
voltage is applied to the Vref terminal. A/D converter outputs “0” when input signal is 5V, and
outputs “255” when input signal equals to reference voltage. 1 pixel signal is converted into
image data with 65536 tone for each colors including red, green and blue.

Image Data
A/D Converter 0 1
Blue Image Signal CCD_B
0 1
Green Image Signal CCD_G
Red Image Signal CCD_R 0 1

0 1
Reference Voltage Vref Output
0 1

0 1
+5V Vcc 0 1

0 1

Figure 2-14

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CHAPTER 2

3. Calibration

When scanning a document of even density, the image signal corresponding to each pixel may
be uneven due to the following reasons:

* Uneven light intensity of the scanning lamp

* Variation in the sensitivity of the light phototransistors
* A slight output from the light phototransistors with no light

Calibration corrects these variations with the following three steps:

Offset Calibration
Coarse-gain Calibration
Programmable Gain Amplifier (PGA).

1) Offset Calibration
Normalize the output data from each pixel at the value of 0 or near 0 by using data aquired
with no light.

2) Coarse-Gain Calibration
Finds the optimum gain setting to have the output voltage from all pixels within in the
adjustment range of Programmable Gain Amplifier.

3) Programmable Gain Amplifier (PGA)

Calculates a gain coefficient to make output constant by correcting the output difference
among pixels.

4. Filter Processing

Changing the resolution and the scaling tends to reduce the image quality. To prevent this,
the filter processing needs to be performed according to the resolution. The filter processing
includes interpolation processing and averaging.

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 CHAPTER 2

1) Interpolation Processing

When scanning at higher resolution, the image quality tends to be reduced. This is because
one pixel output from the CCD is treated as two image data in the horizontal scanning
direction, and one line output of the CCD is treated as two image data in the vertical scanning
direction. The interpolation processing is performed to prevent the image quality reduction.
Figure 2-15 shows a change in image density by the interpolation processing.

A (A) B (B) C (C) D

Interpolation processing

A (A+B)/2 B (B+C)/2 C (C+D)/2 D

Image
Density

1 pixel

Interpolation processing

Image
Density

1 pixel

Figure 2-15

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CHAPTER 2

2) Averaging

When scanning at lower resolution, the quality of output tends to be deteriorated. This is
because data thining occures more frequently at lower resolution. Averaging is a process to
average the data to be thinned and the data to be actually output to prevent the image
deterioration.

CCD
reading A B C D E F G H
data

Output
image A B C D E F G H
data
Thinned data

CCD A B C D E F G H
reading
data

Output
image A' E'
data
Averaged data=(A+B+C+D)/4

Figure 2-16

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 CHAPTER 2

IV. CONTROL SYSTEM

A. Control System Diagram

Host
Computer

Control
Program

USB IEEE-1394
Controller Controller
+12V AC Adapter

Analog Scanning Unit

ASIC IC

DRAM
Inverter &
Scanning Lamp
Motor
Driver
Main PCB

Drive Motor

Figure 2-17

B. Main PCB

The scanner is not equipped with CPU. Control program in the device driver installed in the
host computer includes a control program works as CPU. Control program sends a command
to the ASIC in the main PCB, and the ASIC controls the entire scanning operation.
The main PCB consists of ASIC, DRAM, USB controller, analog I/C and motor driver.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 2 - 17
CHAPTER 2

V. INTERFACE

A. USB
1. Outline of USB standard

CanoScan 9900F employs USB2.0.

Features of USB include:

1. USB is an interface to connect peripheral devices to a host computer.

2. Tree-structure can connect 127 devices to a single host computer by using "hub".
3. USB has three data transfer modes including "full speed mode" at 12Mbps, "low speed
mode" at 1.5Mbps, and "high speed mode" at 480Mbps (new standard of USB 2.0.)
CanoScan 9900F supports USB2.0's "high speed mode".
4. Hot plug (connectable/disconnectable with power supplied) is available.
5. Power source is supplied via USB.

2. Signal Definitons

USB uses only two identification signal lines (D+ and D-) to communicate with the host
computer.

Chassis
Pin Signal
1 VBUS
2 D- 2 1
3 D+ 3 4

4 Signal GND
Shell Chassis GND

Table 2-2

3. Interface Connection

USB connector has two plugs: A plug for upper layer and B plug for lower layer.

A Plug B Plug
To Host Computer To Scanner

Figure 2-18

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 CHAPTER 2

B. IEEE 1394

1. Outline of IEEE 1394 Standard

IEEE is a standard for high-speed serial interface called "Firewire" or "i.LINK"
Features of IEEE 1394 includes:

1. No host computer is necessary as communication between peripherals is possible.

2. IEEE uses daisy chain as a connection method, and maximum 63 connections are
possible.
3. IEEE transfers data with high-speed serial transfer with three kinds of transfer speed
including 100Mbit/s (noted as S100), 200Mbit/s (S200), and 400Mbit/s (S400).
CanoScan 9900F supports S100.
4. Hot plug is available.
5. Two kinds of connectors are available: 6-pin-connector with power supply and 4-pin-
connector without power supply

2. Signal Definition
CanoScan 9900F uses 6-pin-connector as an interface.

PIN SIGNAL
1 VBUS
2 GND
2 4 6
3 Data B- 1 3 5
4 Data B+
5 Data A-
6 Data A+

Table 2-3

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CHAPTER 2

VI. POWER SUPPLY

DC power is supplied from the supplied AC adapter. Through power regulator, four DC power
sources (+3.3V, +5V, +12V and +16.8V) are used in the circuit. +3.3V and +5V are supplied for
the digital circuit and linear chip, +5V is for the Analog IC and home position sensor, +16.8V is
for the CCD PCB, +12V is for the scanning lamp, and +24 for the motor drive.

Main PCB

+3.3V Regulator Digital Circuit

Home Position
24V 12V +5V Regulator
Sensor
AC Adapter

Analog IC
CCD PCB

24V to16.8V 16.8V to 12V

Regulator CCD
Regulator

Drive
Motor Driver
Motor

+12V Regulator

Inverter Scanning Lamp

FAU Lamp
Inverter
IR LED

FAU

Figure 2-19

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 CHAPTER 3

MECHANICAL SYSTEM

I. PARTS REPLACEMENT .............. 3-1 E. Attaching the Front Panel ... 3-9
A. Precautions ......................... 3-1 III. PCBs ....................................... 3-11

II. EXTERNALS .............................. 3-2 A. Removing the Main PCB .... 3-11

A. Removing the Film Adapter Unit IV. OPTICAL SYSTEM ................... 3-14
........................................... 3-2 A. Removing the Scanning Unit

B. Removing the Top Cover and the ......................................... 3-14

Document Glass Unit ........... 3-3 B. Removing the Motor Unit .. 3-22
C. Attaching the Top Cover ...... 3-4 C. Attaching the Motor Unit .. 3-23

D. Removing the Front Panel ... 3-5

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 3

I. PARTS REPLACEMENT

A. Precautions

* Disconnect the AC adapter, USB cable, and FAU cable from the scanner before replacing the
parts.
* Wear anti-static gloves and grounding strap around the wrist during the work.
* Follow the instructions. Do not remove any screw from the parts that need no replacement.
* Store the removed parts in a clean place and do not displace them.
* Assemble the scanner by following the replacement procedures backward, unless otherwise
specified.
* After replacement, check the quantity and shape of the replaced parts.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 3-1
CHAPTER 3

II. EXTERNALS

A. Removing the Film Adapter Unit

1) Disconnect the FAU cable.

2) Lift the film adapter unit as shown in Figure 3-1 to remove it.

2 1

q FAU Cable
w Film Adapter Unit

Figure 3-1

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 CHAPTER 3

B. Removing the Top Cover and the Document Glass Unit

1) Remove two screws that hold the Top Cover .

2) Remove the Top Cover by holding the front part of the cover and turning it toward the
outside.

2 1

q Screw
w Top Cover
e Hook
Figure 3-2

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CHAPTER 3

3) Slide the document glass unit backward and lift it. Remove the glass from the scanner.

q Document Glass Unit

Figure 3-3

C. Attaching the Front Panel

1) Make sure that corners of the Top Cover and the Bottom Cover are aligned when screw them
to the scanner.

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 CHAPTER 3

D. Removing the Front Panel

1) Remove the Front Panel from the scanner.

(Refer to III-A Removing the Main PCB)
2) Remove the Top Cover and the Document Glass.
3) Remove the Carriage Unit and the Motor Unit
(Refer to IV OPTICAL SYSTEM)
4) Remove a long screw in the center and two short screws on the edge.
5) Press two hooks until they make a snapping sound.

2
3

q Hook
w Screw
e Long Screw

Figure 3-4

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CHAPTER 3

6) Press two hooks on both sides of the front panel inward. Remove the front panel and the
button PCB unit from the main frame.

q Front Panel
w Button PCB Unit
e Hook

Figure 3-5

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 CHAPTER 3

7) Cut off cable bands and disconnect cables from the main frame. Remove the button PCB
unit.

q Cable Band

Figure 3-6

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CHAPTER 3

8) Remove three screws and remove the button cable board.

q Screw
w Button PCB
e Lower Button Cover

Figure 3-7

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 CHAPTER 3

E. Attaching the Front Panel

1) Pass the button cables through the main frame.
2) Fix cables to the main frames with cable bands as shown in Figure 3-8

q Cable Band

Figure 3-8

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 3-9
CHAPTER 3

3) Attach the button PCB unit to the main frame.

4) Insert the hook of the front panel to the main frame as shown in Figure 3-9.

q Hook

Figure 3-9

5) Push the front part of the front panel until it makes a snapping sound.

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 CHAPTER 3

III. PCBs

A. Removing the Main PCB

1) Turn the scanner over and remove four screws.

q Screw
w Main PCB

Figure 3-10

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CHAPTER 3

2) Lift the main PCB as shown in Figure 3-11 and disconnect the button cable and the motor
unit cable.

q Motor Unit Cable

w Button Cable

Figure 3-11

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 CHAPTER 3

3) Turn the main PCB over. Remove screw that holds grounding and the flat cable.
Remove the main PCB from the main frame.

3
2
1

q Main PCB
w Flat Cable
e Screw

Figure 3-12

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CHAPTER 3

IV. OPTICAL SYSTEM

A. Removing the Scanning Unit

Note: Lens and mirrors of the scanning unit are factory adjusted.
Do not touch the lamp, mirrors, and CCD PCB (shaded area shown in Figure 3-13) of
the scanning unit.

Figure 3-13

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 CHAPTER 3

1) Remove the main PCB.

2) Remove the top cover and the document glass unit.
3) Remove two screws and remove the cable cover.

1 2

q Screw
w Cable Cover

Figure 3-14

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CHAPTER 3

4) Slide the scanning unit from the home position by holding the edge of the unit as shown in
Figure 3-15.

Figure 3-15

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 CHAPTER 3

5) Remove two screws that hold the gear plate 2 . Remove spring from the gear plate 2.
6) Remove screw that holds grounding.

2
1

3
4

q Grounding Cable
w Screw
e Spring
r Gear Plate 2

Figure 3-16

Note: When installing the gear plate 2, adjust the tension of the timing belt by spring
hooked on the gear plate. Then fasten the gear plate on the sliding rod with screws.

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CHAPTER 3

7) Remove two screws that hold the motor unit to the main frame.

q Grounding Cable
w Screw

Figure 3-17

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 CHAPTER 3

8) Push the sliding rod toward the front panel and slide the edge of the rod aside.

Figure 3-18

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CHAPTER 3

9) Slide the slidng rod backward and lift it as shown in Figure 3-19.
Disconnec the motor connector. Remove the sliding unit first and the scanning unit out of
the main frame.

q Document Scanning Unit

w Sliding Rod
e Motor Connector

Figure 3-19

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 CHAPTER 3

10) Remove the sliding rod and the timing belt from the scanning unit.

q Scanning Unit
w Sliding Rod

Figure 3-20

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CHAPTER 3

B. Removing Motor Unit

1) Remove the main PCB.

2) Remove the top cover and the document glass.
3) Remove the scanning unit.
4) Remove a screw that holds the sliding rod to the motor unit.

1
3

q Sliding Rod
w Screw
e Motor Unit

Figure 3-21

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 CHAPTER 3

C. Attaching the Motor Unit

1) Apply grease (EM-50L) to the shaft of the gear when attaching the motor unit to the main
frame. Make sure that no grease be applied to other parts.

Figure 3-22

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 CHAPTER 4

MAINTENANCE AND SERVICING

I. PERIODICAL REPLACEMENT III. PERIODICAL SERVICING ........... 4-1

PARTS ....................................... 4-1 IV. SPECIAL TOOLS ........................ 4-1

II. CONSUMABLE PARTS V. SOLVENTS AND LUBRICANTS .... 4-1

DURABILITY .............................. 4-1

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 4

I. PERIODICAL REPLACEMENT PARTS

None

II. CONSUMABLE PARTS DURABILITY

None

III. PERIODICAL SERVICING

None

IV. SPECIAL TOOLS

None

V. SOLVENTS AND LUBRICANTS

Grease used for disassembly and reassembly of the scanner.

Name : MOLYKOTE EM-50L

Tool No. : HY9-0007
Usage : To be applied to the shaft of the gear of the motor unit and pulley unit.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 4-1
 CHAPTER 5

TROUBLESHOOTING

I. INTRODUCTION ........................ 5-1 C. Scanning Unit Movement Failure

A. Initial Check ....................... 5-1 ........................................... 5-5

B. Others ................................. 5-1 D. Poor Image Quality .............. 5-5

II. TROUBLESHOOTING FLOWCHART E. Acoustic Noise ..................... 5-5

........................................... 5-2 IV. CANON SCANNER TEST ............. 5-6

A. Power LED Failure ............... 5-2 A. Outline ................................ 5-6

B. Communication Failure ....... 5-3 B. Operating Environment ....... 5-6

III. PROBLEM, CAUSE AND C. Functions ............................ 5-7

CORRECTIVE ACTION ............... 5-4 D. Functions Descriptions ....... 5-8

A. Power LED Not Lighting ....... 5-4 E. Error Message ................... 5-16

B. Communication Failure ....... 5-4

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 5

I. INTRODUCTION

A. Initial Check

Check if the operating environment conforms to the following conditions.

* Line voltage is within ±10% of the rated value.

* Ambient temperature and humidity conform to the operating environment. (Refer to
CHAPTER 1, I. SPECIFICATIONS)
* The scanner is not placed near a water faucet, boiler, humidifier, open flame, or in dusty
place.
* The scanner is not exposed to direct sunlight. If it is inevitable to place the scanner in a
sunny place, hang a curtain to shield it from direct sunlight.
* The scanner is set up in a well-ventilated place.

B. Others

When moving the scanner from a cold place to a warmer place, condensation may be formed
on the metal parts. Using the scanner with condensation on the body may result in a faulty
operation.

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CHAPTER 5

II. TROUBLESHOOTING FLOWCHART

A. Power LED Failure

Unlock
Lock Switch

Connect
AC Adapter

No
Power LED is ON ? Table 5-1

Yes

Connect
USB cable

Figure 5-2

Figure 5-1

5-2 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 5

B. Communication Failure

Scan

Communication Yes
Table 5-2
failed ?

No

Yes
Scanning Unit
Table 5-3
failed to move ?

No

Poor Yes
Table 5-4
image quality ?

No

Yes
Acoustic noise
Table 5-5
originated ?

No

End

Figure 5-2

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 5-3
CHAPTER 5

III. PROBLEM, CAUSE AND CORRECTIVE ACTION

Defects of CanoScan 9900F may fall into one of five categories listed below:

* Power LED not lighting

* Communication failure
* Scanning unit movement failure
* Poor image quality
* Acoustic noise

A. Power LED Not Lighting

Possible Cause Related Parts Check Method Corrective Action

AC adapter is unplugged None Visual check Plug the AC adapter into
from the outlet the outlet
AC Adapter cable is None Visual check Connect the AC adapter cable
disconnected from the scanner to the power connector on the
scanner
AC adapter output voltage AC Adapter Output voltage Replace the AC adapter
failure (+24V) check
Button PCB failure Button PCB Tester check Replace the button PCB

Main PCB failure Main PCB Tester check Replace the main PCB
(+24V, GND)
Main PCB connection failure None Visual check Properly connect the main PCB

Table 5-1

B. Communication Failure

Possible Cause Related Parts Check Method Corrective Action

USB cable connection failure USB cable Visual check Connect the USB cable
properly
Scanner communication failure Main PCB Trial replacement Replace the main PCB
Scanning unit failure Scanning unit Trial replacement Replace the scanning unit

Table 5-2

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 CHAPTER 5

C. Scanning Unit Movement Failure

Possible Cause Related Parts Check Method Corrective Action

Drive belt broken or worn Drive belt Trial replacement Replace the drive belt
Gears broken or worn Pulley Unit Trial replacement Replace the pulley unit
Scanner button failure Button PCB Trial replacement Replace the button PCB
Drive motor failure Motor unit Trial replacement Replace the motor unit

Table 5-3

D. Poor Image Quality

Possible Cause Related Parts Check Method Corrective Action

Scanning lamp does not light Scanning unit Visual check Replace the scanning unit
or blinks
Dirt on document glass Document glass Visual check Clean the document glass
Main PCB failure Main PCB Trial replacement Replace the main PCB
CCD PCB failure Scanning unit Trial replacement Replace the scanning unit

Table 5-4

E. Acoustic Noise

Possible Cause Related Parts Check Method Corrective Action

Motor unit failure Motor unirt Trial replacement Replace the motor unit
Main PCB failure Main PCB Trial replacement Replace the main PCB
Scanning unit failure Scanning unit Trial replacement Replace the scanning unit
Dirt on sliding rod None Visual check Clean the sliding rod
Reference sheet is Document glass Trial replacement Replace the document glass
improperly positioned unit unit

Table 5-5

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CHAPTER 5

IV. CANON SCANNER TEST

A. Outline

Canon Scanner Test is a utility software to check if faulty operation of CanoScan 9900F is
caused by the hardware or the communication with the host computer.

Windows : scantest.exe (Use of an English version or a Japanese version is determined by the

Windows.)
Macintosh : chk9900e (English)
chk9900j (Japanese)

B. Operating Environment

The Canon Scanner Test requires following environment:

Windows platform
* CanoScan 9900F
* PC/AT Compatibles (Pentium or later)
* Windows 98/Me/2000/XP OS
* CanoScan 9900F Device Driver

Macintosh platform
* CanoScan 9900F
* Power Macintosh
* Macintosh OS (Version 9.0 - 9.2)
* CanoScan 9900F Device Driver

Note: Install CanoScan 9900F device driver before the Canon Scanner Test.

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 CHAPTER 5

C. Functions

1. USB Information (Windows only)

Information of the scanner connected to the USB port on the PC is displayed. If

communication between the scanner and the host computer fails, no information will be
displayed.

2. Scanner Information

Control program of CanoScan 9900F connected to the PC is displayed. If communication

between the scanner and the host computer fails, no information will be displayed.

3. Scanner Self Test

CanoScan 9900F self test is executed.

4. Scan

An image is scanned at any resolution and saved as an image file in the folder of Canon
Scanner Test.

5. Film Scan

Scann 35mm sleeve negative film by FAU lamp and scann it by IR LED with FARE function.
Save the two scanned images files in the folder of Canon Scanner Test. Scann one frame at
upper right in the sleeve film holder with resolution fixed at 1600dpi.

Note: Calibration cannnot be used with CanoScan 9900F. (Calibration function is in light
gray and unable to click it. )

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CHAPTER 5

D. Functions Descriptions

1. USB Information (Windows only)

Select “USB Information” from the “Function” menu. The window shown in Figure 5-3 will
appear.

Figure 5-3

* Vendor Description : Manufacture of the scanner, "Canon Inc."

* Device Description : Product name, "CanoScan 9900F"
* Port Name : Port name of the scanner recognized by Windows
* Local Name : Product name, "CanoScan 9900F"
* USB Version : USB version (USB1.1/USB2.0) that the scanner is operating with.

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 CHAPTER 5

2. Scanner Information

Select “Scanner information” from the “Function” menu The window shown in Figure 5-4
(Windows) or Figure 5-5 (Macintoch) will appear.

Figure 5-4

Figure 5-5

* Vendor ID : Manufacturer name of the scanner "CANON"

* Product ID : "IX-32015H"(CanoScan 9900F)
* ROM Version : Firmware version of the control program of the scanner

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON) 5-9
CHAPTER 5

4. Scan

Select "Scan" from the "Function" menu. The window shown in Figure 5-6 (Window) or Figure
5-7 (Macintosh) will appear.

Figure 5-6

Figure 5-7

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 CHAPTER 5

Click "OK" to start scanner selftest. When completed normally, a dialog box shown in Figure
5-8 (Windows) or Figure 5-9 (Macintosh) will appear.

Figure 5-8

Figure 5-9

When an error occurs, refer to "E. Error Message" to take a corrective action.

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CHAPTER 5

4. Scanning Original

Select “Scan” from the “Function” menu. The display will be either Figure 5-10 (Windows) or
Figure 5-11 (Macintosh).

Figure 5-10

Figure 5-11

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 CHAPTER 5

* Scan count
Set the number to be scanned ranging from 1 to 100.

* Resolution (dpi)
When the resolution for scanning an image is set at 67/200/400dpi, the entire area of
the document glass is scanned. When set at 800/1600/3200dpi, the are of 5mm
in width from the reference sheet of the document glass is scanned.

* Image handling
When “Read in memory (no file)” is selected, the image is read into the memory and be
destroyed.
When “Save to TIFF file” is selected, the image is stored in the file called “img0.tif” in the
folder of the Canon Scanner Test.
When scan count is set at 2 or larger number, the scanned images are saved in more than
one file including “img0.tif” file, “img1.tif” file , and “img2.tif” file.

File space to be saved is as follow:

67 dpi : 1.3MB, 200 dpi : 11.2 MB, 400 dpi : 44.9 MB
800 dpi : 2.4 MB, 1600 dpi : 9.7 MB, 3200 dpi : 29.3 MB

Note : Make sure that there are more disk space on HDD with Canon Scanner Test
installed than ones specified above before scanning.

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CHAPTER 5

5. Film Scan

Select “Film Scan” from the “Function” menu. The window shown in Figure 5-12 (Windows)
or Figure 5-13 (Macintosh) will appear.

Figure 5-12

Figure 5-13

5 - 14 COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
 CHAPTER 5

Only an upper right frame of the 35mm sleeve film guide can be scanned (the first frame
shown in Figure 5-14.)

Figure 5-14

* Scan count
Set a number to be scanned ranging from 1 to 100. When 2 or larger number is set and "Save
to TIFF file" is selected, only a file of specified scanning is saved.

* Image handling
When “Read in memory (no file)” is selected, the image is read into the memory and be
destroyed.
When “Save to TIFF file” is selected, an image file scanned by FAU lamp and and an image file
scanned by IR LED are saved. The images scanned by FAU lamp is stored in "Color24_0.tif"
file, and the image scanned by IR LED is stored in "IR_0.tif" file. Both files are included in the
folder of the Canon Scanner Test.
IR.tif is an infrared image scanned with FARE function working. If FARE function works
normally, only dirt or dust on the film will be scanned as an image. If FARE function does not
work well, IR.tif image will be all in black.
When scan count is set at 2 or larger number, the scanned images are saved in more than
one file including Color24_0.tif/IR_0.tif, Color24_1. and tif/IR_1.tif.

File space to be saved is as follow.

Color24_0.tif (1600 dpi) : 10 MB, IR_0.tif (1600 dpi) : 3.3 MB

Note: When scanning a film, the color of the scanned image may appear lighter than that of
the original film. This is because the image is not subjec to the image processing yet.

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CHAPTER 5

E. Error Message

1. “Unable to find the scanner. Check if the cables are connected properly.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.

2. “Failed to read scanner information.”

Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.

3. “Failed to create a file.” “Failed to open a file.” “Failed to close a file.” “Failed to
write-in a file.”
Cause : Canon Scanner Test is started from a CD-ROM or write-protected HDD.
Corrective Action : Copy the Canon Scanner Test on a writable HDD to use.

4. “Scanner has problem.” “Failed to execute scanner self test.”

Cause : Scanner is not recognized by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.

5. “Failed to allocate memory.”

Cause : Scanner is not recognized by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.

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PRINTED IN JAPAN (IMPRIME AU JAPON) 0203N0.03-1 CANON INC.

COPYRIGHT  2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)