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OneCall Output Commands - HPE Generating ADU Report

The document outlines the procedure for generating an Array Diagnostics Report using the HP Array Configuration Utility (ACU). It details the steps required to access the ACU, generate the report, and save it for sharing with OneCall Support. This process is essential for quoting and onboarding spare parts in PivIT’s Sparing Integrity Program.

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9 views4 pages

OneCall Output Commands - HPE Generating ADU Report

The document outlines the procedure for generating an Array Diagnostics Report using the HP Array Configuration Utility (ACU). It details the steps required to access the ACU, generate the report, and save it for sharing with OneCall Support. This process is essential for quoting and onboarding spare parts in PivIT’s Sparing Integrity Program.

Uploaded by

Sachin More
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Process for Generating an Array Diagnostics Report using

ACU

What We Need
Output Specifications from your device to quote and onboard your spare.

Why This Matters


Learn what happens with the outputs retrieved and why we need the information
from these commands at PivIT’s Sparing Integrity Program.

Procedure
1. Open HP Array Configuration utility on your Server.
2. Select the HP Smart Array controller from the list.

3. Now ACU opens and you will be at the Configuration Window of the ACU.

OneCall Support Sparing Integrity Program 1-888-747-4847


4. Click the Diagnostics tab at the top.

5. The Diagnostics tab will look like the one provided below.
Note: Diagnostics tab displays a list of HP Smart Array controllers and options for
generating, viewing, and saving array diagnostic reports for those controllers.

6. Select the Smart Array controller name from the left pane of the window.
7. Click on “Generate Diagnostic Report” button.

OneCall Support Sparing Integrity Program 1-888-747-4847


8. ADU report will be generated in a minute.

9. Once the report is generated, click on Save Report button.

OneCall Support Sparing Integrity Program 1-888-747-4847


Note: If you were using ACU from SmartStart CD, you can save the ADU report to a
formatted diskette or USB drive key. If you are using ACU within Windows/Linux,
then you can save the file to a folder/directory.
10. Once you save the report, click on Close report button.
11. Click Exit ACU button to close ACU.
12. Share file with OneCall Support:
https://onecall.pivitglobal.com/file-upload/quote

OneCall Support Sparing Integrity Program 1-888-747-4847

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