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Software Requirements Specification (SRS) For Ecommerce Application

The document outlines the Software Requirements Specification (SRS) for an eCommerce application designed to facilitate online sales for businesses. It details functional requirements such as user management, product management, shopping cart functionality, payment processing, and order management, as well as non-functional requirements including performance, security, and usability. The application will feature a web-based architecture and integrate with third-party services for payments and shipping.

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AbdulkhadarJilani Shaik
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28 views6 pages

Software Requirements Specification (SRS) For Ecommerce Application

The document outlines the Software Requirements Specification (SRS) for an eCommerce application designed to facilitate online sales for businesses. It details functional requirements such as user management, product management, shopping cart functionality, payment processing, and order management, as well as non-functional requirements including performance, security, and usability. The application will feature a web-based architecture and integrate with third-party services for payments and shipping.

Uploaded by

AbdulkhadarJilani Shaik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Software Requirements Specification (SRS) for eCommerce Application

1. Introduction

1.1 Purpose

The purpose of this document is to provide a detailed description of the requirements for
the development of the eCommerce application. This document will serve as a guide for
developers, testers, and other stakeholders involved in the development, deployment, and
maintenance of the system.

1.2 Scope

The eCommerce application is designed to provide businesses with an online platform for
selling products and services. The system will allow users to browse products, add them to
a shopping cart, and make purchases. Additionally, the application will provide features
like user registration, order management, and integration with third-party payment
gateways. Admin users will have the ability to manage products, view orders, and generate
reports.

1.3 Intended Audience

 End Users: Customers who will shop on the platform.


 Admin Users: Admins who will manage the platform, including product, order, and
user management.
 Developers: The development team responsible for building the system.
 Testers: The quality assurance team that will validate the system against the
requirements.

1.4 Definitions, Acronyms, and Abbreviations

 SRS: Software Requirement Specification.


 API: Application Programming Interface.
 UI: User Interface.
 CRUD: Create, Read, Update, Delete.
 SSL: Secure Socket Layer.
 PCI-DSS: Payment Card Industry Data Security Standard.
 ERP: Enterprise Resource Planning.

2. System Overview
The eCommerce application will allow businesses to list and sell products online, while
customers can browse products, add them to their cart, and complete purchases. The
system will provide features for managing user accounts, processing payments, managing
orders, and providing shipping details. The application will also have an admin panel for
managing users, products, and orders.

3. Functional Requirements

3.1 User Management

 3.1.1 User Registration


o Users must be able to register on the platform by providing their personal
details (name, email, phone number, password).
o An email verification process must be implemented.
 3.1.2 User Login
o Registered users should be able to log in using their email and password.
o Password recovery functionality should be provided.
 3.1.3 Profile Management
o Users can update their profile information (e.g., name, email, shipping
address).
 3.1.4 User Roles
o The system will differentiate between customer users and admin users.
o Admins will have full access to the system to manage products, users, and
orders, while customers can only view and purchase products.

3.2 Product Management

 3.2.1 Product Listing


o Admin users should be able to add, update, or delete products.
o Each product will include the following details: name, description, price,
stock quantity, and images.
 3.2.2 Product Search and Filtering
o Users must be able to search for products by name, category, price range,
and ratings.
o A filtering option must allow users to narrow down results by attributes (e.g.,
brand, color, size).

3.3 Shopping Cart and Checkout

 3.3.1 Shopping Cart


o Users can add products to their shopping cart, specify quantity, and view
cart details (product name, price, quantity).
o Users can modify or remove items from their cart.
 3.3.2 Checkout Process
o Users must be able to review their cart, provide shipping information, and
select a payment method.
o Support for multiple payment methods (credit/debit card, PayPal, etc.)
should be implemented.
o A confirmation screen must display the order summary and total price
before submission.

3.4 Payment Processing

 3.4.1 Payment Gateway Integration


o The system must integrate with third-party payment gateways like Stripe,
PayPal, and others for secure payment processing.
o Payment transactions must be secure and comply with PCI-DSS standards.
 3.4.2 Payment Confirmation
o After payment is successful, the system should generate an order receipt and
send a confirmation email to the user.

3.5 Order Management

 3.5.1 Order Placement


o Once the payment is confirmed, the system will generate an order and send it
to the user’s registered email address.
 3.5.2 Order History
o Users can view their past orders, track their current orders, and see order
status (e.g., "Processing", "Shipped", "Delivered").
 3.5.3 Order Cancellation
o Users can cancel orders before the product is shipped.

3.6 Shipping and Delivery

 3.6.1 Shipping Method Selection


o Users should be able to choose between different shipping methods (e.g.,
standard, expedited).
 3.6.2 Shipping Tracking
o The system must provide users with tracking details for their shipments,
including a tracking number and the status of their order.

3.7 Admin Panel

 3.7.1 Admin Product Management


o Admin users should be able to view, add, edit, or remove products.
 3.7.2 Admin Order Management
o Admins should be able to view and manage orders, including order status
updates (e.g., processing, shipped, completed).
 3.7.3 Admin User Management
o Admins can view and manage user accounts (e.g., deactivate accounts, reset
passwords).

4. Non-Functional Requirements

4.1 Performance

 The system must be able to handle up to 10,000 concurrent users without


degradation in performance.
 The response time for any API request should be less than 2 seconds.

4.2 Availability

 The application must be available 24/7 with a 99.9% uptime.

4.3 Security

 All sensitive information such as user passwords and payment data must be
encrypted using SSL and AES-256 encryption.
 The system must comply with PCI-DSS standards for processing payments.

4.4 Scalability

 The system should be able to scale horizontally to handle increased traffic during
peak times (e.g., Black Friday sales, holiday seasons).

4.5 Usability

 The application must provide a user-friendly interface that is easy to navigate.


 The system should provide clear error messages and user guidance when needed.

5. System Architecture

5.1 High-Level Architecture

The system will be a web-based application built using the Model-View-Controller (MVC)
architecture. The front-end will be developed using HTML, CSS, and JavaScript, and the
back-end will be built using Node.js or Python Django. The application will also interact
with a relational database (e.g., MySQL, PostgreSQL) for data storage.

5.2 Third-Party Integrations


 Payment Gateway: Stripe, PayPal
 Shipping API: FedEx, UPS
 Email Service: SendGrid or AWS SES for sending transactional emails

6. System Interfaces

6.1 User Interface

 The system must provide a responsive user interface (UI) that adapts to various
screen sizes (desktop, tablet, mobile).
 The interface will include:
o Product listing page
o Product details page
o Cart page
o Checkout page
o User profile page
o Order history page
o Admin dashboard

6.2 External Interfaces

 Payment Gateway API: The system will interact with third-party payment
processors (Stripe, PayPal).
 Shipping Service API: The system will communicate with shipping services to track
and provide shipment information.

7. Data Requirements

7.1 Data Storage

The application will store the following types of data:

 User information (name, email, password, shipping addresses)


 Product information (name, price, description, quantity, category)
 Order information (user_id, order_id, product details, payment status)
 Payment information (payment method, transaction ID, status)

7.2 Data Security

 All sensitive data, such as passwords and payment information, will be encrypted
using industry-standard encryption algorithms.
8. Appendices

8.1 Glossary

 Frontend: The client-side interface that users interact with.


 Backend: The server-side processing that handles logic, database interactions, and
data storage.

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