• Since IP range 192.168.5.100-192.168.5.

200 is in the whitelist if a host initiates more than 20 TCP

connections to the UCM630X it will not be added to the UCM630X blacklist. It can still establish a TCP
connection with the UCM630X.

Figure 34: Configure Dynamic Defense

Fail2ban

Fail2Ban feature on the UCM630X provides intrusion detection and prevention for authentication errors in SIP
REGISTER, INVITE and SUBSCRIBE. Once the entry is detected within "Max Retry Duration", the UCM630X
will act to forbid the host for a certain period as defined in "Banned Duration". This feature helps prevent SIP
brute force attacks on the PBX system.

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 Figure 35: Fail2ban Settings

Table 19: Fail2Ban Settings

Global Settings

Enable Fail2Ban. The default setting is disabled. Please make sure both "Enable
Enable Fail2Ban Fail2Ban" and "Asterisk Service" are turned on to use Fail2Ban for SIP
authentication on the UCM630X.

Configure the duration (in seconds) for the detected host to be banned. The default
Banned Duration
setting is 600. If set to 0, the host will be always banned.

Within this duration (in seconds), if a host exceeds the max times of retry as
Max Retry Duration
defined in "MaxRetry", the host will be banned. The default setting is 600.

Configure the number of authentication failures during "Max Retry Duration" before
MaxRetry
the host is banned. The default setting is 5.

Fail2Ban Whitelist Configure IP address, CIDR mask, or DNS host in the whitelist. Fail2Ban will not

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 ban the host with a matching address in this list. Up to 20 addresses can be added
to the list descriptions/comments can be added for each whitelist entry for admin
to log what’s the whitelist IP address is for.

Local Settings

Enable Asterisk service for Fail2Ban. The default setting is disabled. Please make
Asterisk Service sure both "Enable Fail2Ban" and "Asterisk Service" are turned on to use Fail2Ban
for SIP authentication on the UCM630X.

Listening Port Configure the listening port number for the service. By default, port 5060 will be
Number used for UDP and TCP, and port 5061 will be used for TCP.

Configure the number of authentication failures during "Max Retry Duration" before
MaxRetry the host is banned. The default setting is 5. Please make sure this option is
properly configured as it will override the "MaxRetry" value under "Global Settings".

Enables defense against excessive login attacks to the UCM’s web GUI.
Login Attack Defense
The default setting is disabled.

This is the Web GUI listening port number which is configured under System
Listening Port Settings→HTTP Server→Port.
Number
The default is 8089.

When the number of failed login attempts from an IP address exceeds the
MaxRetry
MaxRetry number, that IP address will be banned from accessing the Web GUI.

Customer Service
Enable call defense in the customer service system. Off by default.
System Call Defense

Listening Port The current service listening port. Default UDP port: 5060, TCP port: 5060, 5061,
Number WebSocket communication port: 8088.

Set the maximum number of calls allowed in the "time span". The local matching
MaxRetry threshold has a higher priority than the global matching threshold. The default
setting is 5.

Blacklist

Blacklist Users will be able to view the IPs that have been blocked by UCM.

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 • BANNED TYPE:

Check the IP blocked by UCM and the banned type. It supports filtering by banned
types.

• IP:

View the IP blocked by UCM, it supports IP filtering.

SSH Access

SSH switch now is available via Web GUI and LCD. Users can enable or disable SSH access directly from Web
GUI or LCD screen. For web SSH access, please log in to UCM630X web interface and go to Web GUI→System
Settings→Security Settings→SSH Access.

The "Enable SSH access" option is for system debugging. If you enable this option, the system will allow SSH
access. The SSH connection also requires the username and password of the super administrator. This option
is turned off by default. It is recommended to turn off this option when debugging is not required.

Enable the "Enable remote SSH (via GDMS)" option, the system will allow remote SSH access via the GDMS
platform. This option is turned off by default, and it is strongly recommended to turn off this option when remote
troubleshooting is not required.

Figure 36: SSH Access

Table 20: SSH Access

This option is used for system debugging. Once enabled, UCM will allow SSH
Enable SSH Access access. The SSH connection requires a super administrator's username and
password. The default setting is "No". It is recommended to set it to "No" if there is

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 no need for debugging.

If this option is enabled, remote SSH access will be allowed through the GDMS
Enable Remote SSH
platform. It is strongly recommended to keep this disabled unless remote
via GDMS
troubleshooting is necessary.

LDAP Server

The UCM630X has an embedded LDAP/LDAPS server for users to manage the corporate phonebook in a
centralized manner.

• By default, the LDAP server has generated the first phonebook with PBX DN "ou=pbx,dc=pbx,dc=com"
based on the UCM630X user extensions already.

• Users could add new phonebook with a different Phonebook DN for other external contacts. For example,
"ou=people,dc=pbx,dc=com".

• All the phonebooks in the UCM630X LDAP server have the same Base DN "dc=pbx,dc=com".

Term Explanation:

cn= Common Name

ou= Organization Unit

dc= Domain Component

These are all parts of the LDAP Data Interchange Format, according to RFC 2849, which is how the LDAP tree
is filtered.

If users have the Grandstream phone provisioned by the UCM630X, the LDAP directory will be set up on the
phone and can be used right away for users to access all phonebooks.

Additionally, users could manually configure the LDAP client settings to manipulate the built-in LDAP server on
the UCM630X. If the UCM630X has multiple LDAP phonebooks created, in the LDAP client configuration, users
could use "dc=pbx,dc=com" as Base DN to have access to all phonebooks on the UCM630X LDAP server, or
use a specific phonebook DN, for example "ou=people,dc=pbx,dc=com", to access to phonebook with
Phonebook DN "ou=people,dc=pbx,dc=com " only.

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UCM can also act as an LDAP client to download phonebook entries from another LDAP server.

To access the LDAP server and client settings, go to Web GUI→Settings→LDAP Server.

LDAP Server Configurations

The following figure shows the default LDAP server configurations on the UCM630X.

Figure 37: LDAP Server Configurations

The UCM630X LDAP server supports anonymous access (read-only) by default. Therefore, the LDAP client
does not have to configure a username and password to access the phonebook directory. The "Root DN" and
"Root Password" here are for LDAP management and configuration where users will need to provide for
authentication purposes before modifying the LDAP information.

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The default phonebook list in this LDAP server can be viewed and edited by clicking on/for the first phonebook
under LDAP Phonebook.

The UCM630X support secure LDAP (LDAPS) where the communication is encrypted and secure.

Figure 38: Default LDAP Phonebook DN

The extensions created are added automatically as contacts to this phonebook. Please click on button to
preview the contacts in the phonebook.

Note: The contacts on this phonebook cannot be edited as they are linked to the extension’s information.

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 Figure 39: Default LDAP Phonebook Attributes

LDAP Phonebook

Users could use the default phonebook, edit the default phonebook, add new phonebook, import phonebook on
the LDAP server as well as export phonebook from the LDAP server. The first phonebook with default phonebook
dn "ou=pbx,dc=pbx,dc=com" displayed on the LDAP server page is for extensions in this PBX. Users cannot
add or delete contacts directly. The contacts information will need to be modified via Web
GUI→Extension/Trunk→Extensions first. The default LDAP phonebook will then be updated automatically.

Figure 40: LDAP Server→LDAP Phonebook

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• Add new phonebook

A new sibling phonebook of the default PBX phonebook can be added by clicking on "Add" under "LDAP
Phonebook" section.

Figure 41: Add LDAP Phonebook

Configure the "Phonebook Prefix" first. The "Phonebook DN" will be automatically filled in. For example, if
configuring "Phonebook Prefix" as "people", the "Phonebook DN" will be filled with "ou=people,dc=pbx,dc=com".

Once added, users can select to edit the phonebook attributes and contact list (see figure below) or select
to delete the phonebook.

Figure 42: Edit LDAP Phonebook

• Import phonebook from your computer to LDAP server

Click on “Import Phonebook” and a dialog will prompt as shown in the figure below.

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 Figure 43: Import Phonebook

The file to be imported must be a CSV, VCF or XML file with UTF-8 encoding. Users can open the file with
Notepad and save it with UTF-8 encoding.

Here is how a sample file looks like. Please note “Account Number” and “Phonebook DN” fields are required.
Users could export a phonebook file from the UCM630X LDAP phonebook section first and use it as a sample
to start with.

Figure 44: Phonebook CSV File Format

The Phonebook DN field is the same “Phonebook Prefix” entry as when the user clicks on “Add” to create a new
phonebook. Therefore, if the user enters “phonebook” in “Phonebook DN” field in the CSV file, the actual
phonebook DN “ou=phonebook,dc=pbx,dc=com” will be automatically created by the UCM630X once the CSV
file is imported.

In the CSV file, users can specify different phonebook DN fields for different contacts. If the phonebook DN
already exists on the UCM630X LDAP Phonebook, the contacts in the CSV file will be added into the existing

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phonebook. If the phonebook DN does not exist on the UCM630X LDAP Phonebook, a new phonebook with this
phonebook DN will be created.

The sample phonebook CSV file in above picture will result in the following LDAP phonebook in the UCM630X.

Figure 45: LDAP Phonebook After Import

As the default LDAP phonebook with DN “ou=pbx,dc=pbx,dc=com” cannot be edited or deleted in LDAP
phonebook section, users cannot import contacts with Phonebook DN field “pbx” if existed in the CSV file.

• Export phonebook to your computer from UCM630X LDAP server

Select the checkbox for the LDAP phonebook and then click on “Export Selected Phonebook” to export the
selected phonebook. The exported phonebook can be used as a record or a sample CSV, VFC or XML file for
the users to add more contacts in it and import to the UCM630X again.

Figure 46: Export Selected LDAP Phonebook

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LDAP Settings

Prerequisites to support contacts sync-up to IP Phones, UCM needs to support the following:

1. If Cloud IM is enabled, UCM can send remote UCM’s contacts to each end device.

2. Contacts from remote UCM can be synced by Cloud IM or LDAP sync via trunk. The contacts data must be
complete and consistent.

3. If Cloud IM is enabled, the contacts sent from UCM to end device should integrate Cloud IM contacts.

4. If Cloud IM is disabled, the contacts sent from UCM to end device should only contain contacts on the UCM.

To support contacts sync-up to Wave, it allows Wave to obtain enterprise contacts from Cloud IM or LDAP. On
UCM SIP peer trunk, if LDAP sync is enabled, end point can obtain remote UCM extensions’ info via LDAP. Also,
it will allow configuring whether to sync up LDAP contacts on Wave so that Wave doesn’t receive duplicate
contacts info.

Under UCM webUI→System Settings→ LDAP Server, click on “LDAP Settings”, option “Wave enable LDAP
phonebook” is available for configuration. If enabled, all Wave users on this UCM will display LDAP contacts.
Otherwise, it will not display.

Figure 47: LDAP Settings

Please note the LDAP contacts displayed on Wave will exclude the duplicate contacts from Cloud IM.

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 Figure 48: Display LDAP Contacts on Wave

LDAP Client Configurations

The configuration on LDAP client is useful when you use other LDAP servers. Here we provide an example on
how to configure the LDAP client on the UCM.

Assuming the remote server base dn is “dc=pbx,dc=com”, configure the LDAP client as follows:

• LDAP Server : Enter a name for the remote LDAP server

• Server Address : Enter the IP address or domain name for remote LDAP server.

• Base DN: dc=pbx,dc=com

• Username: Enter username if authentication is required

• Password: Enter password if authentication is required

• Filter: Enter the filter. Ex: (|(CallerIDName=%)(AccountNumber=%))

• Port: Enter the port number. Ex:389

• LDAP Name Attributes: Enter the name attributes for remote server

• LDAP Number Attributes: Enter the number attributes for remote server

The UCM can automatically update the phonebook, by configuring the ‘LDAP Automatic Update Cycle’. Available
options are: 1 day/2days/7 days. It is set to ‘None’ by default.

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The following figure gives a sample configuration for UCM acting as a LDAP client.

Figure 49: LDAP Client Configuration

To configure Grandstream IP phones as the LDAP clients for UCM, please refer to the following example:

• Server Address: The IP address or domain name of the UCM

• Base DN: dc=pbx,dc=com

• Username: cn=admin,dc=pbx,dc=com

• Password: admin (by default)

• LDAP Name Attribute: CallerIDName Email Department FirstName LastName

• LDAP Number Attribute: AccountNumber MobileNumber HomeNumber Fax

• LDAP Number Filter: (AccountNumber=%)

• LDAP Name Filter: (CallerIDName=%)

• LDAP Display Name: AccountNumber CallerIDName

• LDAP Version: If existed, please select LDAP Version 3

• Port: 389

The following figure shows the configuration information on a Grandstream GXP2170 to successfully use the
LDAP server as configured in [Figure 37: LDAP Server Configurations].

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 Figure 50: GXP2170 LDAP Phonebook Configuration

Note: The UCM63xx LDAP server is no longer supporting the anonymous binding of the LDAP client.

Time Settings

Automatic Date and Time

The current system time on the UCM630X can be found under Web GUI→System Status→Dashboard→PBX
Status.

To configure the UCM630X to update time automatically, go to Web GUI→System Settings→Time

Settings→Automatic date and Time.

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----------------------------------------------------------------------------------------------------------------------------------- ----------------

Note:

The configurations under Web GUI→Settings→Time Settings→ Automatic date and Time page require
reboot to take effect. Please consider configuring auto time updating related changes when setting up the
UCM630X for the first time to avoid service interrupt after installation and deployment in production.

--------------------------------------------------------------------------------------------------------------------------------------------------

Table 21: Time Auto Updating

Specify the URL or IP address of the NTP server for the UCM630X to
Remote NTP Server
synchronize the date and time. The default NTP server is pool.ntp.org.

If set to "Yes", the UCM630X can get provisioned for Time Zone from
Enable DHCP Option 2 DHCP Option 2 in the local server automatically. The default setting is
"Yes".

If set to "Yes", the UCM630X can get provisioned for NTP Server from
Enable DHCP Option 42 DHCP Option 42 in the local server automatically. This will override the
manually configured NTP Server. The default setting is "Yes".

Select the proper time zone option so the UCM630X can display correct
Time Zone
time accordingly.

Set Date and Time

To manually set the time on the UCM630X, go to Web GUI→System Settings→Time Settings→Set Date and
Time. The format is YYYY-MM-DD HH:MM:SS.

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 Figure 51: Set Time Manually

Note: Manually setup time will take effect immediately after saving and applying change in the Web GUI. If users
would like to reboot the UCM630X and keep the manually setup time setting, please make sure "Remote NTP
Server", "Enable DHCP Option 2" and "Enable DHCP Option 42" options under Web GUI→Settings→Time
Settings→Auto Time Updating page are unchecked or set to empty. Otherwise, time auto updating settings in
this page will take effect after reboot.

NTP Server

The UCM630X can be used as an NTP server for the NTP clients to synchronize their time with. To configure
the UCM630X as the NTP server, set "Enable NTP server" to "Yes" under Web GUI→System Settings→Time
Settings→NTP Server. On the client side, point the NTP server address to the UCM630X IP address or host
name to use the UCM630X as the NTP server.

Figure 52: NTP Server

Office Time

On the UCM630x, the system administrator can define "office time" which can be used to configure time condition
for extension call forwarding and inbound rules. To configure office time, log in to the Web GUI, enter the System
Settings→Time Settings→Office Time, and click the "Add" button to see the following configuration page.

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 Figure 53: Create New Office Time

Table 22: Create New Office Time

Start Time Configure the start time for office hour.

End Time Configure the end time for office hour

Week Select the workdays in one week.

Check this option to show advanced options. Once selected, please

Show Advanced Options
specify "Month" and "Day" below.

Month Select the months for office time.

Day Select the workdays in one month.

Select "Start Time", "End Time" and the day for the "Week" for the office time. The system administrator can also
define month and day of the month as advanced options. Once done, click on "Save" and then "Apply Change"
for the office time to take effect. The office time will be listed in the web page as the figure shows below.

Note: The office hour feature support import/export CSV files.

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 Figure 54: Settings→Time Settings→Office Time

• Click on to edit the office time.

• Click on to delete the office time.

• Click on "Delete" to delete multiple selected office times at once.

Holiday

On UCM, the system administrator can define "holidays" which can be used to configure time condition for
extension call forwarding and inbound rules. To configure office time, log in to the Web GUI, enter the System
Settings→Time Settings→Holiday, and click the "Add" button to see the following configuration page.

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 Figure 55: Create New Holiday

Table 23: Create New Holiday

Name Specify the holiday name to identify this holiday.

Holiday Memo Create a note for the holiday.

Month Select the month for the holiday.

Select the Year for the holiday.

Year Note: In the "Year" option, select "All" to set annual fixed holiday
information.

Day Select the day for the holiday.

Check this option to show advanced options. If selected, please specify

Show Advanced Options
the days as holiday in one week below.

Week Select the days as holiday in one week.

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Enter holiday "Name" and "Holiday Memo" for the new holiday. Then select "Month" and "Day". The system
administrator can also define days in one week as advanced options. Once done, click on "Save" and then
"Apply Change" for the holiday to take effect. The holiday will be listed in the web page as the figure shows.

Notes:

• The Holiday feature support import/export CSV files.

• For more information on Office Time and Holidays, please refer to the document:
https://www.grandstream.com/hubfs/Product_Documentation/office_time_and_holiday_on_ucm6xxx.p
df

Figure 56: Settings→Time Settings→Holiday

• Click on to edit the holiday.

• Click on to delete the holiday.

• Click on "Delete" to delete multiple selected holidays at once.

Note: For more details on how to use office time and holiday, please refer to the link below:

https://www.grandstream.com/sites/default/files/Resources/office_time_and_holiday_on_ucm6xxx.pdfEmail
Settings

Email Settings

The Email application on the UCM630X can be used to send out alert event Emails, Voicemail (Voicemail-To-
Email) etc. The configuration parameters can be accessed via Web GUI→System Settings→Email
Settings→Email Settings.

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 Table 24: Email Settings

Enable or disable TLS during transferring/submitting your Email to

TLS Enable
another SMTP server. The default setting is "Yes".

Select Email type.

• MTA: Mail Transfer Agent. The Email will be sent from the
configured domain. When MTA is selected, there is no need to set
up SMTP server for it or no user login is required. However, the
Type
Emails sent from MTA might be considered as spam by the target
SMTP server.

• Client: Submit Emails to the SMTP server. A SMTP server is

required, and users need login with correct credentials.

Specify the domain name to be used in the Email when using type
Domain
"MTA".

SMTP Server Specify the SMTP server when using type "Client".

Enable SASL Authentication. When disabled, UCM will not try to use
the username and password for mail client login authentication. Most
of the mail server requires login authentication while some others
Enable SASL Authentication
private mail servers allow anonymous login which requires disabling
this option to send Email as normal. For Exchange Server, please
disable this option.

Username is required when using type "Client". Normally it is the Email

Username
address.

Password to login for the above Username (Email address) is required

Password
when using type "Client".

Monitors the inbox of the configured email address for the specified
subject. If enabled, the UCM will get a copy of the attachment from the
Enable Email-to-Fax
email and send it to the XXX extension by fax. The attachment must be
in PDF/TIF/TIFF format.

Email-to-Fax The user can enable the Email-to-Fax Blacklist or Email-to-Fax

Blacklist/Whitelist Whitelist.

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 Select the email subject format to use for emails to fax. XXX refers to
Email-to-Fax Subject Format the extension that the fax will be sent to. This extension can only contain
numbers.

Internal Black/Whitelist Email address blacklist/whitelist for local extensions.

Email address blacklist/whitelist for non-local contacts. Separate

External Blacklist/Whitelist
multiple addresses with semicolon (;) (i.e.,"xxx;yyy").

Fax Sending Success/Failure If enabled, the UCM will send an email notification to the sender about
Confirmation the fax sending result.

Configure the POP/POP3 server address for the configured username

POP/POP3 Server Address
Example: pop.gmail.com

Configure the POP/POP3 server port for the configured username

POP/POP3 Server Port
Example: 995

Display Name Specify the display name in the FROM header in the Email.

Specify the sender's Email address.

Sender
For example: [email protected].

The following figure shows a sample Email setting on the UCM630X, assuming the Email is using 192.168.6.202
as the SMTP server.

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 Figure 57: UCM630X Email Settings

Once the configuration is finished, click on "Test". In the prompt, fill in a valid Email address to send a test email
to verify the Email settings on the UCM630X.

Email Templates

The Email templates on the UCM630X can be used for email notification, the configuration parameters can be
accessed via Web GUI→Settings→Email Settings→Email Templates.

Users can customize email templates for password reset, voicemail, meeting scheduling, extensions, fax,
meeting report, PMS, CDR, emergency call, missed calls, alert events, call queue statistics and etc.

• Click on icon to edit the template.

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 Figure 58: Email Template

Note: the “Multimedia Meeting Schedule” template is improved. Click on “Edit” for this template to view the
improved default template.

- Added “Edge” and “Safari” as supported browser.

- Added “Download Wave” button for user to download Wave app from:
https://fw.gdms.cloud/wave/download/

- Improved descriptions

Email Footer Hyperlink

Under UCM Web GUI→System Settings→Email Settings→Email Footer Hyperlink, users could edit the text
and URL to modify the email footer hyperlink.

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 Figure 59: Email Footer Hyperlink

Email Send Log

Under UCM Web GUI→System Settings→Email Settings→Email Send Log, users could search, filter, and
check whether the Email is sent out successfully or not. This page will also display the corresponding error
message if the Email is not sent out successfully.

Figure 60: Email Send Log

Table 25: Email Log – Display Filter

Field Description

Start Time Enter the start time for the filter

End Time Enter the end time for the filter

Receivers Enter the email recipient, while searching for multiple recipients, please
separate them with a comma and no spaces.

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 Send Result Enter the status of the send result to filter with

Return Code Enter the email code to filter with

Email Send Module Select the email module to filter with from the drop-down list, which
contains:

All Modules

Extension

Voicemail

Conference Schedule

User Password

Alert Events

CDR

Test

Email logs will be shown at bottom of the “Email Send Log” page, as shown in the following figure.

Figure 61: Email Logs

Below are the codes returned when sending emails and their description:

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 Table 26: Email Codes

Code Description

250 Mail sent successfully

501 Address format parsing error, 501 will be returned when there are

unacceptable characters in the recipient's email address in MTA mode.

Please check if the recipient's email address format is correct. The

"sender" configured on the client is your mail account.

535 The username and password verification in the client mode is incorrect.

Please check whether the username and password are configured

correctly.

550 Possible reasons:

1. The recipient's mailbox username does not exist or is in a banned

state, please check whether the email recipient is the correct email

address.

2. The number of destination addresses sent by the sender exceeds the

maximum limit per day and is temporarily blacklisted. Please reduce the

sending frequency or try again the next day.

3. The sender's IP does not pass the SPF permission test of the sending

domain. Emails sent in MTA mode may return this error code even if

they are sent.

552 The sent email is too large or the email attachment type is prohibited

553 The sender and the email account are inconsistent, please configure the

sender as your email account correctly.

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 554 The email was identified as spam. Please reduce the sending frequency

or try again the next day

none This indicates that there is no return code.

If the sending result is "deferred", the general reason is that the mail

service area is configured incorrectly. Please check whether the server

configuration is correct.

If the sending result is "bounced", the general reason is that the

receiving email address domain name is wrong, please check whether

the email recipient is the correct email address. If it is in MTA mode,

please check whether the "domain" is configured to be in the same

domain name as the "recipient".

HA

Dual-system hot standby provides a highly reliable and fault-tolerant solution for enterprises using the UCM6300

series/UCM6300A series. Based on two UCM devices of the same product model and software version, one of

them is in the "Active" working state in real-time, and the other is in the "Standby" working state. The daily data

on the host server will be synchronized to the standby machine in real-time, and the standby machine always

monitors the running status of the host. When the host fails, including hardware failures and severe software

failures, the standby machine will immediately take over the business and enter the "Active" working state, and

Upgrade to a host to ensure that the business is not interrupted, and the call will automatically resume.

Before forming a paired HA dual-system hot backup, two UCM devices need to complete their respective network

settings. The network mode can only be switching or routing, and the IP type can only be static.

HA settings

The users can configure the HA under System Settings → HA settings page.

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 Figure 62: HA Settings

Table 27: HA Settings parameters

Parameter Description

High Available Enable Enables/disables the HA functionality. By default, is Disabled.

Force switch After clicking the button, the active/standby switch will be enforced.

The master and slave static configuration of the device, The real active/standby is
HA Station Type
decided dynamically by the active / standby.

To carry the service, the main and standby computers should be set the same, and the
HA Virtual IP
intranet terminal should register and use the IP address.

HA Peer IP Local IP address of HA peer device.

HA Peer MAC Address Need to specify this peer MAC address while using the UCM RemoteConnect service.

Heartbeat Port The number of the heartbeat port should be consistent with the peer heartbeat port.

Heartbeat Timeout
If the timeout occurs, services will be transferred over to the Slave UCM.
Period (s)

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 Software Fault Switch Enable Software Fault Switch

If issues are detected with the selected connection interfaces, the backup UCM6510 will
Hardware Fault Switch take over services after the master/slave handover. If not checked, UCM will send only
a fault alarm.

Enable IPv6 If enabled, HA on UCM can be used with IPv6 while compatible with IPv4.

HA Status

Once the HA is configured, the user can view its status under system settings → HA → HA Status as shown
below

Figure 63: HA Status

HA Log

The user can view the HA log through the system settings → HA → HA log page. The HA log effectively records
the execution results of past full backup actions, as well as the historical records that triggered the active/standby
switchover.

TR-069

To configure TR-069 on Grandstream devices, set the following parameters:

Parameter Description

Enable TR-069 Toggle it on to enable TR-069. It is enabled by default

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ACS URL URL for TR-069 Auto Configuration Servers (ACS), e.g., http://myacs.grandstream.com

TR-069 Username ACS username for TR-069 must be the same as in the ACS configuration.

TR-069 Password ACS password for TR-069 must be the same as in the ACS configuration.

Periodic Inform Enable Enables periodic inform. If set to Yes, the device will send inform packets to the ACS.

Periodic Inform A periodic time when UCM630X will send inform packets to TR-069 ACS server.

Interval This option is specified in seconds.

ACS Connection
The username for the ACS to connect to UCM.
Request Username

ACS Connection
The password for the ACS to connect to UCM.
Request Password

Connection Request Port for incoming connection requests.

Port The default value is 7547.

CPE Cert File The Cert file for UCM to connect to the ACS via SSL.

CPE Cert Key The Cert key for UCM to connect to the ACS via SSL.

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PROVISIONING

Overview

Grandstream SIP Devices can be configured via Web interface as well as via configuration file through
TFTP/HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration
file and XML format configuration file. The UCM630X provides a Plug and Play mechanism to auto-provision the
Grandstream SIP devices in a zero-configuration manner by generating an XML config file and having the phone
download it within the LAN area. This allows users to finish the installation with ease and start using the SIP
devices in a managed way.

To provision a phone, three steps are involved, i.e., discovery, configuration, and provisioning. This section
explains how Zero Config works on the UCM630X. The settings for this feature can be accessed via Web
GUI→Value-added Features→Zero Config.

Configuration Architecture for End Point Device

Starting from firmware version 1.0.7.10, the end point device configuration in ZeroConfig is divided into the
following three layers with priority from the lowest to the highest:

• Global

This is the lowest layer. Users can configure the most basic options that could apply to all Grandstream SIP
devices during provisioning via Zero config.

• Model

In this layer, users can define model-specific options for the configuration template.

• Device

This is the highest layer. Users can configure device-specific options for the configuration for the individual
device here.

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Each layer also has its own structure at different levels. Please see the figure below. The details for each layer
are explained in sections [Global Configuration], [Model configuration] and [Device Configuration].

Figure 64: Zero Config Configuration Architecture for End Point Device

The configuration options in the model layer and device layer have all the option in global layers already, i.e., the
options in the global layer is a subset of the options in the model layer and the device layer. If an option is set in
all three layers with different values, the highest layer value will override the value in the lower layer. For example,
if the user selects English for Language setting in Global Policy and Spanish for Language setting in Default
Model Template, the language setting on the device to be provisioned will use Spanish as the model layer has
higher priority than the global layer. To sum up, configurations in the higher layer will always override the
configurations for the same options/fields in the lower layer when presented at the same time.

After understanding the zero-config configuration architecture, users could configure the available options for
end point devices to be provisioned by the UCM630X by going through the three layers. This configuration
architecture allows users to set up and manage the Grandstream end point devices in the same LAN area in a
centralized way.

Auto-Provisioning Settings

By default, the Zero Config feature is enabled on the UCM630X for auto-provisioning. Three methods of auto-
provisioning are used.

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 Figure 65: UCM630X Zero Config

• SIP SUBSCRIBE

When the phone boots up, it sends out SUBSCRIBE to a multicast IP address in the LAN. The UCM630X
discovers it and then sends a NOTIFY with the XML config file URL in the message body. The phone will
then use the path to download the config file generated in the UCM630X and take the new configuration.

• DHCP OPTION 66

Route mode needs to be set to use this feature. When the phone restarts (by default DHCP Option 66 is
turned on), it will send out a DHCP DISCOVER request. The UCM630X receives it and returns DHCP
OFFER with the config server path URL in Option 66, for example, https://192.168.2.1:8089/zccgi/. The
phone will then use the path to download the config file generated in the UCM630X.

• mDNS

When the phone boots up, it sends out an mDNS query to get the TFTP server address. The UCM630X will
respond with its address. The phone will then send a TFTP request to download the XML config file from the
UCM630X.

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To start the auto-provisioning process, under Web GUI→Value-added Features→Zero Config→Zero Config
Settings, fill in the auto provision information.

Figure 66: Auto Provision Settings

Table 28: Auto Provision Settings

Enable or disable the zero-config feature on the PBX. The default setting
Enable Zero Config
is enabled.

By default, this is disabled. If disabled, when the SIP device boots up, the
UCM630X will not send the SIP device the URL to download the config
file, and therefore the SIP device will not be automatically provisioned by
Enable Automatic the UCM630X.
Configuration Assignment
Note: When disabled, SIP devices can still be provisioned by manually
sending NOTIFY from the UCM630X which will include the XML config file
URL for the SIP device to download.

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 If enabled, when the device is discovered, the PBX will automatically
Auto Assign Extension assign an extension within the range defined in "Zero Config Extension
Segment" to the device. The default setting is disabled.

Click on the link "Zero Config Extension Segment" to specify the extension
range to be assigned if "Automatically Assign Extension" is enabled. The
Zero Config Extension
default range is 5000-6299. Zero Config Extension Segment range can be
Segment
defined in Web GUI→PBX Settings→General Settings→General
page→Extension Preference section: "Auto Provision Extensions".

If enabled, the extension list will be sent out to the device after receiving
the device's request. This feature is for the GXP series phones that support
Enable Pick Extension
selecting extensions to be provisioned via the phone's LCD. The default
setting is disabled.

Click on the link "Pick Extension Segment" to specify the extension list to
be sent to the device. The default range is 4000 to 4999. Pick Extension
Pick Extension Segment Segment range can be defined in Web GUI → PBX Settings → General
Settings → General page → Extension Preference section: "Pick
Extensions".

Specify the number of minutes to allow the phones being provisioned to

Pick Extension Period (hour)
pick extensions.

This feature allows the UCM to provision devices in different subnets other
than the UCM network.

Enter subnets IP addresses to allow devices within these subnets to be

provisioned. The syntax is <IP>/<CIDR>.

Subnet Whitelist Examples:

10.0.0.1/8

192.168.6.0/24

Note: Only private IP ranges (10.0.0.0 | 172.16.0.0 | 192.168.0.0) are

supported.

Please make sure an extension is manually assigned to the phone or "Automatically Assign Extension" is
enabled during provisioning. After the configuration on the UCM630X Web GUI, click on "Save" and "Apply

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Changes". Once the phone boots up and picks up the config file from the UCM630X, it will take the configuration
right away.

Discovery

Grandstream endpoints are automatically discovered after bootup. Users could also manually discover devices
by specifying the IP address or scanning the entire LAN network. Three methods are supported to scan the
devices.

• PING

• ARP

• SIP Message (NOTIFY)

Click on "Auto Discover" under Web GUI→Value-added Features→Zero Config→Zero Config, fill in the "Scan
Method" and "Scan IP". The IP address segment will be automatically filled in based on the network mask
detected on the UCM630X. If users need to scan the entire network segment, enter 255 (for example,
192.168.40.255) instead of a specific IP address. Then click on "Save" to start discovering the devices within the
same network. To successfully discover the devices, "Zero Config" needs to be enabled on the UCM630X Web
GUI→Value-added Features→Zero Config→Auto Provisioning Settings.

Figure 67: Auto Discover

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The following figure shows a list of discovered phones. The MAC address, IP Address, Extension (if assigned),
Version, Vendor, Model, Connection Status, Create Config, Options (Edit /Delete /Update /Reboot /Access
Device Web GUI) are displayed in the list.

Figure 68: Discovered Devices

Uploading Devices List

Besides the built-in discovery method on the UCM, users could prepare a list of devices on a .CSV file and
upload it by clicking on the button ”Import”, after which a success message prompt should be displayed.

Users need to make sure that the CSV file respects the format as shown on the following figure and that the
entered information is correct (valid IP address, valid MAC address, device model, and an existing account),
otherwise the UCM will reject the file and the operation will fail:

Figure 69: Device List - CSV file Sample

Managing Discovered Devices

• Sorting: Press or to sort per MAC Address, IP Address, Version, Vendor, Model or Create
Config columns from lower to higher or higher to lower, respectively.

• Filter: Select a filter to display corresponding results.

▪ All: Display all discovered devices.

▪ Scan Results: Display only manually discovered devices. [Discovery]

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 ▪ IP Address: Enter device IP and press the Search button.

▪ MAC Address: Enter device MAC and press the Search button.

▪ Model: Enter a model name and press the Search button. Example: GXP2130.

▪ Extension: Enter the extension number and press the Search button.

Figure 70: Managing Discovered Devices

From the main menu of ZeroConfig, users can perform the following operations:

• Click to access the discovery menu as shown on the [Discovery] section.

• Click to add a new device to the ZeroConfig database using its MAC address.

• Click to delete selected devices from the zero-config database.

• Click to modify selected devices.

• Click to batch update a list of devices, the UCM on this case will send SIP NOTIFY

message to all selected devices to update them at once.

• Click to reboot selected devices (the selected devices, should have been provisioned with

extensions since the phone will authenticate the server which is trying to send it reboot command).

• Click to clear all devices configurations.

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 • Click to upload CSV file containing a list of devices.

• Click to export CSV file containing a list of devices. This file can be imported to another UCM

to quickly set it up with the original UCM’s devices.

• Click to copy configuration from one device to another. This can be useful for easily replacing

devices and note that this feature works only between devices of the same model.

All these operations will be detailed in the next sections.

Global Configuration

The global configuration will apply to all the connected Grandstream SIP end point devices in the same LAN with
the UCM630X no matter what the Grandstream device model it is. It is divided into two levels:

• Global Policy

• Global Templates

Note: Global Templates configuration has higher priority to Global Policy configuration.

Global Policy

Global Policy can be accessed in Web GUI→Value-added Features→Zero Config→Global Policy page. On
the top of the configuration table, users can select a category in the “Options” dropdown list to quickly navigate
to the category or they can also complete the configuration by importing/exporting. The categories are:

▪ Localization: configure display language, data, and time.

▪ Phone Settings: configure the dial plan, call features, NAT, call progress tones, etc.

▪ Contact List: configure LDAP and XML phonebook download.

▪ Maintenance: configure upgrading, web access, Telnet/SSH access, and Syslog.

▪ Network Settings: configure the IP address, QoS, and STUN settings.

▪ Customization: customize LCD screen wallpaper for the supported models.

▪ Communication Settings: configure Email and FTP settings

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Select the checkbox on the left of the parameter you would like to configure to activate the dropdown list for this
parameter.

Figure 71: Global Policy Categories

The following tables list the Global Policy configuration parameters for the SIP end device.

Table 29: Global Policy Parameters – Localization

Language settings

Language Select the LCD display language on the SIP end device.

Date and Time

Date Format Configure the date display format on the SIP end device’s LCD.

Configure the time display in 12-hour or 24-hour format on the SIP end
Time Format
device’s LCD.

Enable NTP To enable the NTP service.

Configure the URL or IP address of the NTP server. The SIP end device
NTP Server
may obtain the date and time from the server.

NTP Update Interval Configure the NTP update interval.

Time Zone Configure the time zone used on the SIP end device.

Enable Daylight Saving Time Select either to enable or disable the DST.

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 Table 30: Global Policy Parameters – Phone Settings

Default Call Settings

Configure the default dial plan rule. For syntax and examples, please refer
Dial Plan
to the user manual of the SIP devices to be provisioned for more details.

When enabled, “Do Not Disturb”, “Call Forward” and other call features can
Enable Call Features be used via the local feature code on the phone. Otherwise, the ITSP
feature code will be used.

If set to “Yes”, pressing the number key “#” will immediately dial out the
Use # as Dial Key
input digits.

If set to “Yes”, the phone will automatically turn on the speaker phone to
answer incoming calls after a short reminding beep, based on the SIP
Auto Answer by Call-info Call-Info header sent from the server/proxy.

The default setting is enabled.

NAT Traversal Configure if NAT traversal mechanism is activated.

If set to “Yes”, this parameter will force random generation of both the
User Random Port
local SIP and RTP ports.

General Settings

Configure call progress tones including ring tone, dial tone, second dial
tone, message waiting tone, ring back tone, call waiting tone, busy tone,
and reorder tone using the following syntax:

f1=val, f2=val[, c=on1/ off1[- on2/ off2[- on3/ off3]]];

Call Progress Tones • Frequencies are in Hz and cadence on and off are in 10ms).

• “on” is the period (in ms) of ringing while “off” is the period of silence.
Up to three cadences are supported.

• Please refer to the user manual of the SIP devices to be provisioned

for more details

Select “Default Mode” or “Toggle Headset/Speaker” for the Headset key.

HEADSET Key Mode Please refer to the user manual of the SIP devices to be provisioned for
more details.

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 Table 31: Global Policy Parameters – Contact List

LDAP Phonebook

Select “Manual” or “PBX” as the LDAP configuration source.

• If “Manual” is selected, the LDAP configuration below will be applied to

Source the SIP end device.

• If “PBX” is selected, the LDAP configuration built-in from UCM630X

Web GUI→System Settings→LDAP Server will be applied.

Address Configure the IP address or DNS name of the LDAP server.

Port Configure the LDAP server port. The default value is 389.

This is the location in the directory where the search is requested to begin.
Example:
Base DN
• dc=grandstream, dc=com

• ou=Boston, dc=grandstream, dc=com

Configure the bind “Username” for querying LDAP servers. The field can
Username
be left blank if the LDAP server allows anonymous binds.

Configure the bind “Password” for querying LDAP servers. The field can be
Password
left blank if the LDAP server allows anonymous binds.

Configure the filter used for number lookups. Please refer to the user
Number Filter
manual for more details.

Configure the filter used for name lookups. Please refer to the user manual
Name Filter
for more details.

Select the protocol version for the phone to send the bind requests. The
Version
default value is 3.

Specify the “name” attributes of each record that are returned in the LDAP
search result.
Name Attribute Example:
gn
cn sn description

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 Specify the “number” attributes of each record that are returned in the
LDAP search result.

Number Attribute Example:

telephoneNumber

telephoneNumber Mobile

Configure the entry information to be shown on the phone’s LCD. Up to 3

fields can be displayed.
Display Name
Example:

%cn %sn %telephoneNumber

Specify the maximum number of results to be returned by the LDAP server.

Max Hits
The valid range is 1 to 3000. The default value is 50.

Specify the interval (in seconds) for the server to process the request and
Search Timeout the client waits for the server to return. The valid range is 0 to 180. The
default value is 30.

Specify whether the searching result is sorted or not. The default setting is
Sort Results
No.

Configure to enable LDAP number searching when receiving calls. The

Incoming Calls
default setting is No.

Configure to enable LDAP number searching when making calls. The

Outgoing Calls
default setting is No.

Configures the display name when LDAP looks up the name for an

Lookup Display Name incoming call or outgoing call.

It must be a subset of the LDAP Name Attributes.

XML Phonebook

Select the source of the phonebook XML server.

Phonebook XML Server • Disable

Disable phonebook XML downloading.

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 • Manual

Once selected, users need to specify downloading protocol HTTP,

HTTPS, or TFTP and the server path to download the phonebook XML
file. The server path could be an IP address or URL, with up to 256
characters.

• Local UCM Server

Once selected, click on the Server Path field to upload the phonebook
XML file. Please note after uploading the phonebook XML file to the
server, the original file name will be used as the directory name and
the file will be renamed as phonebook.xml under that directory.

Phonebook Download Configure the phonebook download interval (in minutes). If set to 0, the
Interval automatic download will be disabled. The valid range is 5 to 720.

Remove manually edited If set to “Yes”, when XML phonebook is downloaded, the entries added
entries on download manually will be automatically removed.

Table 32: Global Policy Parameters – Maintenance

Upgrade and Provision

Firmware source via ZeroConfig provisioning could be a URL for external

server address, local UCM directory, or USB media if plugged into the
UCM630X. Select a source to get the firmware file:

• URL

If selected to use URL to upgrade, complete the configuration for the

following four parameters: “Upgrade Via”, “Server Path”, “File Prefix”
Firmware Source
and “File Postfix”.

• Local UCM Server

Firmware can be uploaded to the UCM630X internal storage for

firmware upgrade. If selected, click on the “Manage Storage” icon next
to the “Directory” option, upload the firmware file, and select a directory
for the end device to retrieve the firmware file.

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 • Local USB Media

If selected, the USB storage device needs to be plugged into the

UCM630X and the firmware file must be put under a folder named
“ZC_firmware” in the USB storage root directory.

• Local SD Card Media

If selected, an SD card needs to be plugged into the UCM630X and

the firmware file must be put under a folder named “ZC_firmware” in
the USB storage root directory.

When URL is selected as firmware source, configure upgrade via TFTP,

Upgrade via
HTTP, or HTTPS.

When URL is selected as firmware source, configure the firmware

Server Path
upgrading server path.

File Prefix Configure the Config Server Path.

When URL is selected as firmware source, configure the firmware file

Config Server Path postfix. If configured, only the configuration file with the matching encrypted
postfix will be downloaded and flashed into the phone.

If DHCP option 43 or 66 is enabled on the LAN side, the TFTP server can
Allow DHCP Option 43/66
be redirected.

If enabled, the end point device will automatically upgrade if a new firmware
is detected. Users can select automatic upgrading by day, by week, or by
minute.

• By week
Once selected, specify the day of the week to check the HTTP/TFTP
server for firmware upgrades or configuration files changes.
Automatic Upgrade
• By day
Once selected, specify the hour of the day to check the HTTP/TFTP
server for firmware upgrades or configuration files changes.

• By minute
Once selected, specify the interval X that the SIP end device will
request for new firmware every X minutes.

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Firmware Upgrade Rule Specify how firmware upgrading and provisioning requests are to be sent.

Zero Config Select either to enable or disable Zero Config.

Web Access

Admin Password Configure the administrator password for admin-level login.

End-User Password Configure the end-user password for the end-user level login.

Web Access Mode Select HTTP or HTTPS as the web access protocol.

Configure the port for web access.

Web Server Port
The valid range is 1 to 65535.

RTSP Port Configure the RTSP Port.

Enable UPnP Discovery Select either to enable or disable Enable UPnP Discovery

Login Settings Configure the login settings.

User Login Timeout Configure User Login Timeout.

Maximum Consecutive
Configure Maximum Consecutive Failed Login Attempts.
Failed Login Attempts

Login Error Lock Time Configure Login Error Lock Time.

Security

Enable Telnet/SSH access for the SIP end device. If the SIP end device
supports Telnet access, this option controls the Telnet access of the device;
Disable Telnet/SSH
if the SIP end device supports SSH access, this option controls the SSH
access of the device.

Syslog

Syslog Server Configure the URL/IP address for the Syslog server.

Syslog Level Select the level of logging for Syslog.

Send SIP Log Configure whether the SIP log will be included in the Syslog message.

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 Table 33: Global Policy Parameters – Network Settings

Basic Settings

Configure how the SIP end device shall obtain the IP address. DHCP or
PPPoE can be selected.

• DHCP

Once selected, users can specify the Host Name (option 12) of the SIP
IP Address end device as DHCP client, and Vendor Class ID (option 60) used by
the client and server to exchange vendor class ID information.

• PPPoE

Once selected, users need to specify the Account ID, Password, and
Service Name for PPPoE.

Specify the name of the client. This field is optional but may be required by
Host Name
Internet Service Providers.

Vendor Class ID Used by clients and servers to exchange vendor class ID.

Account ID Enter the PPPoE account ID.

Password Enter the PPPoE Password.

Service Name Enter the PPPoE Service Name.

Advanced Setting

Define the Layer 3 QoS parameter. This value is used for IP Precedence,
Layer 3 QoS
Diff-Serv, or MPLS. The valid range is 0-63.

Assign the priority value of the Layer 3 QoS for RTP packets.
Layer 3 QoS For RTP
The valid range is 0 -63.

Assign the priority value of the Layer 3 QoS for SIP packets.
Layer 3 QoS For SIP
The valid range is 0 -63.

Assign the VLAN Tag of the Layer 2 QoS packets.

Layer 2 QoS Tag
The valid range is 0 -4095.

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 Assign the priority value of the Layer 2 QoS packets.
Layer 2 QoS Priority Value
The valid range is 0-7.

Configure the IP address or Domain name of the STUN server. Only non-
STUN Server
symmetric NAT routers work with STUN.

Keep-Alive Select either to enable or disable Keep Alive.

Specify how often the phone will send a blank UDP packet to the SIP server
Keep Alive Interval
to keep the “ping hole” on the NAT router open. The valid range is 10-160.

Register Expiration Specify the Register Expiration.

Local SIP Port Configure Local SIP Port.

Local RTP Port Configure Local RTP Port.

Auto On-Hook Timer(s) Configure Auto On-Hook Timer(s).

Ring Timeout Configure Ring Timeout.

SIP Transport Select either UDP, TCP, or TLS/TCP as SIP transport protocol.

Direct IP Call Select either to disable or enable Direct IP Call support.

SIP Proxy Compatibility

Select either to disable or enable SIP Proxy Compatibility Mode.
Mode

Unregister On Reboot Select either to disable or enable Unregister On Reboot.

Whitelist

Whitelist Select either to enable or disable Whitelist

SIP Phone Number Whitelist Configure the SIP Phone Number Whitelist.

Table 34: Global Policy Parameters – Customization

Wallpaper

Screen Resolution 1024 x Check this option if the SIP end device shall use 1024 x 600 resolution for
600 the LCD screen wallpaper.

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 • Source
Configure the location where wallpapers are stored.

• File
If “URL” is selected as the source, specify the URL of the wallpaper
file. If “Local UCM Server” is selected as the source, click to upload
wallpaper file to the UCM630X.

Check this option if the SIP end device shall use 800 x 400 resolution for
the LCD screen wallpaper.

• Source
Configure the location where wallpapers are stored.
Screen Resolution 800 x 400
• File
If “URL” is selected as the source, specify the URL of the wallpaper
file. If “Local UCM Server” is selected as the source, click to upload
wallpaper file to the UCM630X.

Check this option if the SIP end device shall use 480 x 272 resolution for
the LCD screen wallpaper.

• Source
Configure the location where wallpapers are stored.
Screen Resolution 480 x 272
• File
If “URL” is selected as the source, specify the URL of the wallpaper
file. If “Local UCM Server” is selected as the source, click to upload
wallpaper file to the UCM630X.

Check this option if the SIP end device supports 320 x 240 resolution for
the LCD screen wallpaper.

• Source
Configure the location where wallpapers are stored.
Screen Resolution 320 x 240
• File
If “URL” is selected as the source, specify the URL of the wallpaper
file. If “Local UCM Server” is selected as the source, click to upload
wallpaper file to the UCM630X.

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 Table 35: Global Policy Parameters – Communication Settings

Email Settings

Check this option to configure the email settings that will be sent to the
provisioned phones:

• Server

The IP address of the SMTP server

• Port

SMTP server port

• From E-Mail address

Email address

• Sender Username
SMTP Settings
Username of the sender

• Password Recovery Email

Email where the recovered password will be sent

• Alarm receive Email 1

Email address where alarms notifications will be sent

• Alarm receive Email 1

Email address where alarms notifications will be sent

• Enable SSL

Enable SSL protocol for SMTP

FTP

Check this option to configure the FTP settings that will be sent to the
provisioned phones:
FTP
• Storage Server Type

Either FTP or Central Storage

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 • Server

FTP server address

• Port

FTP port to be used

• Username

FTP username

• Path

FTP Directory path

Global Templates

Global Templates can be accessed in Web GUI→Value-added Features→Zero Config→Global Templates.

Users can create multiple global templates with different sets of configurations and save the templates or click
on the "Import/Export" button to add multiple global templates. Later on, when the user configures the device in
the Edit Device dialog→Advanced Settings, the user can select to use one of the global templates for the device.
Please refer to section [Manage Devices] for more details on using the global templates.

When creating a global template, users can select the categories and the parameters under each category to be
used in the template. The global policy and the selected global template will both take effect when generating
the config file. However, the selected global template has higher priority to the global policy when it comes to the
same setting option/field. If the same option/field has a different value configured in the global policy and the
selected global template, the value for this option/field in the selected global template will override the value in
global policy.

Click on "Add" to add a global template. Users will see the following configurations.

Table 36: Create New Template

Template Name Create a name to identify this global template.

Description Describe the global template. This is optional.

Active Check this option to enable the global template.

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• Click on to edit the global template.

The window for editing the global template is shown in the following figure. In the “Options” field, after entering
the option name keyword, the options containing the keyword will be listed. Users could then select the options
to be modified under the global template.

Figure 72: Edit Global Template

The added options will show in the list. Users can then enter or select the value for each option to be used in the
global template. On the left side of each added option, users can click to delete this option from the template.
On the right side of each option, users can click on to reset the option value to the default value.

Click on “Save” to save this global template.

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• The created global templates will show in the Web GUI→Value-added Features→Zero Config→Global

Templates page. Users can click on to delete the global template or delete multiple selected templates
at once.

• Click on “Toggle Selected Template(s)” to toggle the status between enabled/disabled for the selected
templates.

Model configuration

Model templates

Model layer configuration allows users to apply model-specific configurations to different devices. Users could
create/edit/delete a model template by accessing Web GUI, page Value-added Features→Zero
Config→Model Templates. If multiple model templates are created and enabled, when the user configures the
device in the Edit Device dialog→Advanced Settings, the user can select to use one of the model templates for
the device. Please refer to section [Manage Devices] for more details on using the model template.

For each created model template, users can assign it as the default model template. If assigned as the default
model template, the values in this model template will be applied to all the devices of this model. There is always
only one default model template that can be assigned at one time on the UCM630X.

The selected model template and the default model template will both take effect when generating the config file
for the device. However, the model template has a higher priority than the default model template when it comes
to the same setting option/field. If the same option/field has different value configured in the default model
template and the selected model template, the value for this option/field in the selected model template will
override the value in default model template.

• Click on “Add” to add a model template.

Table 37: Create New Model Template

Select a model to apply this template. The supported Grandstream models

Model
are listed in the dropdown list for selection.

Template Name Create a name for the model template.

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Description Enter a description for the model template. This is optional.

Select to assign this model template as the default model template. The value
Default Model Template of the option in the default model template will be overridden if another
selected model template has a different value for the same option.

Active Check this option to enable the model template.

• Click on to edit the model template.

The editing window for a model template is shown in the following figure. In the “Options” field, enter the
option name key word, the option that contains the keyword will be listed. The user could then select the
option to be modified under the model template.

Once added, the option will be shown in the list below. On the left side of each option, users can click on
to remove this option from the model template. On the right side of each option, users can click on to
reset the option to the default value.

The user could also click on “Add New Field” to add a P-value number and the value to the configuration. The
following figure shows setting P-value “P1362” to “en”, which means the display language on the LCD is set to
English. For P-value information of different models, please refer to the configuration template here
https://www.grandstream.com/support/tools

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 Figure 73: Edit Model Template

• Click on Save when done. The model template will be displayed on Web GUI→Value-added
Features→Zero Config→Model Templates page.

• Click on to delete the model template or click on “Delete Selected Templates” to delete multiple selected

templates at once.

• Click on “Toggle Selected Template(s)” to toggle the status between enabled/disabled for the selected model
templates.

• Click on the "Import/Export" button to upload/export the model template list in .CSV format.

Model Update

UCM630X Zero Config feature supports provisioning all models of Grandstream SIP end devices including OEM
device models.

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OEM Models

Users can associate OEM device models with their original Grandstream-branded models, allowing these OEM
devices to be provisioned appropriately.

• Click on button.

• In the Source Model field, select the Grandstream device that the OEM model is based on from the dropdown
list.

• For the Destination Model and Destination Vendor field, enter the custom OEM model name and vendor
name.

• The newly added OEM model should now be selectable as an option in Model fields.

Figure 74: OEM Models

Model Template Package List

Templates for most of the Grandstream models are built-in with the UCM630X already. Templates for Wave and
Grandstream surveillance products require users to download and install under Web GUI→Value-added
Features→Zero Config→Model Update first before they are available in the UCM630X for selection. After
downloading and installing the model template to the UCM630X, it will show in the dropdown list for “Model”
selection when editing the model template.

• Click on to download the template.

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• Click on to upgrade the model template. Users will see this icon available if the device model has a

template updated in the UCM630X.

Figure 75: Template Management

Upload Model Template Package

In case the UCM630X is placed in the private network and Internet access is restricted, users will not be able to
get packages by downloading and installing from the remote server. Model template packages can be manually
uploaded from a local device through Web GUI. Please contact Grandstream customer support if the model
package is needed for manual uploading.

Figure 76: Upload Model Template Manually

Device Configuration

On Web GUI, page Value-added Features→Zero Config→Zero Config, users could create a new device,
delete existing device(s), make special configuration for a single device, or send NOTIFY to an existing device(s).

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Create New Device

Besides configuring the device after the device is discovered, users could also directly create a new device and
configure basic settings before the device is discovered by the UCM630X. Once the device is plugged in, it can
then be discovered and provisioned. This gives the system administrator adequate time to set up each device
beforehand.

Click on "Add" and the following dialog will show. Follow the steps below to create the configurations for the new
device.

1. Firstly, select a model for the device to be created and enter its MAC address, IP address, and firmware
version (optional) in the corresponding field.

2. Basic settings will show a list of settings based on the model selected in step 1. Users could assign
extensions to accounts, assign functions to Line Keys and Multiple-Purposed Keys if supported on the
selected model.

3. Click on “save” to save the configuration for this device.

Figure 77: Create New Device

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Manage Devices

The device manually created or discovered from Auto Discover will be listed in the Web GUI→Value-added
Features→Zero Config→Zero Config page. Users can see the devices with their MAC address, IP address,
vendor, model, etc.

Figure 78: Manage Devices

• Click on to access the Web GUI of the phone.

• Click on to edit the device configuration.

A new dialog will be displayed for the users to configure “Basic” settings and “Advanced” settings. “Basic”
settings have the same configurations as displayed when manually creating a new device, i.e., account, line
key, and MPK settings; “Advanced” settings allow users to configure more details in a five-level structure.

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 Figure 79: Edit Device

A preview of the “Advanced” settings is shown in the above figure. There are five levels configurations as
described in (1) (2) (3) (4) (5) below, with priority from the lowest to the highest. The configurations in all levels
will take effect for the device. If the same options are existing in different level configurations with different values
configured, the higher-level configuration will override the lower-level configuration.

(1) Global Policy

This is the lowest level configuration. The global policy configured in Web GUI→Value-added
Features→Zero Config→Global Policy will be applied here. Clicking on “Modify Global Policy” to
redirect to page Value-added Features→Zero Config→Global Policy.

(2) Global Templates

Select a global template to be used for the device and click on to add. Multiple global templates

can be selected, and users can arrange the priority by adjusting orders via and . All the selected

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 global templates will take effect. If the same option exists on multiple selected global templates, the
value in the template with higher priority will override the one in the template with lower priority. Click on

to remove the global template from the selected list.

(3) Default Model Template

Default Model Template will be applied to the devices of this model. Default model template can be
configured in the model template under Web GUI→Value-added Features→Zero Config→Model
Templates page. Please see the default model template option in [Table 37: Create New Model Template].

(4) Model Templates

Select a model template to be used for the device and click on to add. Multiple model templates

can be selected, and users can arrange the priority by adjusting orders via and . All the selected
model templates will take effect. If the same option exists on multiple selected model templates, the
value in the template with higher priority will override the one in the template with lower priority. Click on

to remove the model template from the selected list.

(5) Customize Device Settings

This is the highest-level configuration for the device. Click on “Modify Customize Device Settings” and
the following dialog will show.

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 Figure 80: Edit Customize Device Settings

Scroll down in the dialog to view and edit the device-specific options. If the users would like to add more options
that are not in the pre-defined list, click on “Add New Field” to add a P-value number and the value to the
configuration. The above figure shows setting P-value “P1362” to “en”, which means the display language on
the LCD is set to English. The warning information on the right tells that the option matching the P-value number
exists and clicking on it will lead to the matching option. For P-value information of different models, please refer
to the configuration template here https://www.grandstream.com/support/tools

• Select multiple devices that need to be modified and then click on ”Update Config” to batch modify devices.

If selected devices are of the same model, the configuration dialog is like the following figure. Configurations in
five levels are all available for users to modify.

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 Figure 81: Modify Selected Devices - Same Model

If selected devices are of different models, the configuration dialog is like the following figure. Click on to
view more devices of other models. Users are only allowed to make modifications to the Global Templates and
Global Policy level.

Figure 82: Modify Selected Devices - Different Models

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----------------------------------------------------------------------------------------------------------------------------- ----------------------

Note:

Performing batch operation will override all the existing device configuration on the page.

------------------------------------------------------------------------------------------------------------------------------------ ---------------

After the above configurations, save the changes and go back to Web GUI→Value-added Features→Zero
Config→Zero Config page. Users could then click on to send NOTIFY to the SIP end point device and
trigger the provisioning process. The device will start downloading the generated configuration file from the URL
contained in the NOTIFY message.

Figure 83: Device List in Zero Config

On this web page, users can also click on “Reset All Extensions” to reset the extensions of all the devices.

Sample Application

Assuming in a small business office where there are 8 GXP2140 phones used by customer support and 1
GXV3275 phone used by customer support supervisor. 3 of the 8 customer support members speak Spanish
and the rest speak English. We could deploy the following configurations to provision the office phones for the
customer support team.

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1. Go to Web GUI→Value-added Features→Zero Config→Zero Config Settings, select “Enable Zero
Config”.

2. Go to Web GUI→Value-added Features→Zero Config→Global Policy, configure Date Format, Time

Format, and Firmware Source as follows.

Figure 84: Zero Config Sample - Global Policy

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3. Go to Web GUI→Value-added Features→Zero Config→Model Templates, create a new model template
“English Support Template” for GXP2170. Add option “Language” and set it to “English”. Then select the
option “Default Model Template” to make it the default model template.

4. Go to Web GUI→Value-added Features→Zero Config→Model Templates, create another model template

“Spanish Support Template” for GXP2170. Add option “Language” and set it to “Español”.

5. After 9 devices are powered up and connected to the LAN network, use the “Auto Discover” function or
“Create New Device” function to add the devices to the device list on Web GUI→Value-added
Features→Zero Config→Zero Config.

6. On Web GUI→Value-added Features→Zero Config→Zero Config page, users could identify the devices

by their MAC addresses or IP addresses displayed on the list. Click on to edit the device settings.

7. For each of the 5 phones used by English-speaking customer support, in “Basic settings” select an available
extension for account 1 and click on “Save”. Then click on the “Advanced settings” tab to bring up the
following dialog. Users will see the English support template is applied since this is the default model
template. A preview of the device settings will be listed on the right side.

Figure 85: Zero Config Sample - Device Preview 1

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8. For the 3 phones used by Spanish support, in “Basic settings” select an available extension for account 1
and click on “Save”. Then click on the “Advanced settings” tab to bring up the following dialog.

Figure 86: Zero Config Sample - Device Preview 2

Select “Spanish Support Template” in “Model Template”. The preview of the device settings is displayed on the
right side, and we can see the language is set to “Español” since Model Template has the higher priority for the
option “Language”, which overrides the value configured in the default model template.

9. For the GXV3275 used by the customer support supervisor, select an available extension for account 1 on
“Basic settings” and click on “Save”. Users can see the preview of the device configuration in “Advanced
settings”. There is no model template configured for GXV3275.

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 Figure 87: Zero Config Sample - Device Preview 3

10. Click on “Apply Changes” to apply saved changes.

11. On the Web GUI→Value-added Features→Zero Config→Zero Config page, click on to send NOTIFY
to trigger the device to download the config file from UCM630X.

Now all the 9 phones in the network will be provisioned with a unique extension registered on the UCM630X. 3
of the phones will be provisioned to display Spanish on LCD and the other 5 will be provisioned to display English
on LCD. The GXV3275 used by the supervisor will be provisioned to use the default language on the LCD display
since it is not specified in the global policy.

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EXTENSIONS

Create New User

Create New SIP Extension

To manually create a new SIP user, go to Web GUI→Extension/Trunk→Extensions. Click on "Add" and a new
window will show for users to fill in the extension information.

Figure 88: Create New Device

Extension options are divided into four categories:

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• Basic Settings

• Media

• Features

• Specific Time

• Follow me

Select first which type of extension: SIP Extension, IAX Extension, or FXS Extension. The configuration
parameters are as follows.

Table 38: SIP Extension Configuration Parameters→Basic Settings

General

Extension The extension number associated with the user.

Configure the CallerID Number that would be applied for outbound calls from this
user.

CallerID Number Note:

The ability to manipulate your outbound Caller ID may be limited by your VoIP
provider.

Assign permission level to the user. The available permissions are "Internal", "Local",
"National" and "International" from the lowest level to the highest level. The default
setting is "Internal".
Privilege
Note:

Users need to have the same level as or higher level than an outbound rule's privilege
to make outbound calls using this rule.

Configure the password for the user. A random secure password will be automatically
SIP/IAX Password
generated. It is recommended to use this password for security purposes.

Configure the authentication ID for the user. If not configured, the extension number
Auth ID
will be used for authentication.

Configure Voicemail. There are three valid options, and the default option is "Enable
Voicemail
Local Voicemail".

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 • Disable Voicemail: Disable Voicemail.

• Enable Local Voicemail: Enable voicemail for the user.

• Enable Remote Voicemail: Forward the notify message from the remote
voicemail system for the user, and the local voicemail will be disabled. Note:
Remote voicemail feature is used only for Infomatec (Brazil).

Configure voicemail password (digits only) for the user to access the voicemail box.
Voicemail
A random numeric password is automatically generated. It is recommended to use
Password
the randomly generated password for security purposes.

Skip Voicemail When a user dials voicemail code, the password verification IVR is skipped. If
Password enabled, this would allow one-button voicemail access. By default, this option is
Verification disabled.

Send Voicemail Configures whether to send emails to the extension's email address to notify of a new
Email Notification voicemail.

Configures whether to attach a voicemail audio file to the voicemail notification emails.
Attach Voicemail
to Email Note: When set to “Default”, the global settings in Call Features → Voicemail →
Voicemail Email Settings will be used.

Whether to keep the local voicemail recording after sending them. If set to “Default”,

Keep Voicemail the global settings will be used.

after Emailing Note: When set to “Default”, the global settings in Call Features → Voicemail →
Voicemail Email Settings will be used.

If enabled, an empty SDP packet will be sent to the SIP server periodically to keep
Enable Keep-alive
the NAT port open. The default setting is "No".

Keep-alive Configure the Keep-alive interval (in seconds) to check if the host is up. The default
Frequency setting is 60 seconds.

If enabled, (1) Call Forward, Call Waiting, and Do Not Disturb settings will not work,
Enable SCA (2) Concurrent Registrations can be set only to 1, and (3) Private numbers can be
added in Call Features→SCA page.

Emergency CID
CallerID name that will be used for emergency calls and callbacks.
Name

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 If selected, this extension will be disabled on the UCM630X.
Disable This
Extension Note: The disabled extension still exists on the PBX but cannot be used on the end
device.

If enabled, the extension can be registered to and accessed via Wave. If disabled,
Enable Wave
Wave cannot be used, but regular registration and calling functionality will still work.

Sync Contact If enabled, this extension will be displayed in the UCM and Wave contact list. If
disabled, it will not be shown in the contact list, but Wave users will still be able to
manually dial the extension number.

User Settings

Configure the first name of the user.

First Name
The first name can contain characters, letters, digits, and _.

Configure the last name of the user.

Last Name
The last name can contain characters, letters, digits, and _.

Email Address Fill in the Email address for the user. Voicemail will be sent to this Email address.

Configure the password for user portal access. A random numeric password is
User Password automatically generated. It is recommended to use the randomly generated password
for security purposes.

Select the voice prompt language to be used for this extension. The default setting is
"Default" which is the selected voice prompt language under Web GUI→PBX
Settings→Voice Prompt→Language Settings. The dropdown list shows all the
Language
currently available voice prompt languages on the UCM630X. To add more languages
to the list, please download the voice prompt package by selecting "Check Prompt
List" under Web GUI→PBX Settings→Voice Prompt→Language Settings.

Concurrent The maximum endpoints which can be registered into this extension. For security
Registrations concerns, the default value is 1.

Configure the phone number for the extension, user can type the related star code for
Mobile Phone
the phone number followed by the extension number to directly call this number.
Number
For example, the user can type *881000 to call the mobile number associated with

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 extension 1000.

Configure the user's department. The department can be configured in User

Management→ Contacts → Department Management.

Department
Job Title

The user's department position.

Contact Privileges

Same as
When this is enabled, the user can only see the contacts that belong to the same
Department
group that the user belongs to.
Contact Privileges

Contact View
Select the privilege that you want to allocate to the extension.
Privileges

Table 39: SIP Extension Configuration Parameters→Media

SIP Settings

Use NAT when the UCM630X is on a public IP communicating with devices hidden
behind NAT (e.g., broadband router). If there is a one-way audio issue, usually it is
NAT
related to NAT configuration or the Firewall's support of SIP and RTP ports. The
default setting is enabled.

By default, the UCM630X will route the media steams from SIP endpoints through
Enable Direct itself. If enabled, the PBX will attempt to negotiate with the endpoints to route the
Media media stream directly. It is not always possible for the UCM630X to negotiate
endpoint-to-endpoint media routing. The default setting is "No".

Select DTMF mode for the user to send DTMF. The default setting is "RFC4733". If
"Info" is selected, the SIP INFO message will be used. If "Inband" is selected, a-law
DTMF Mode
or u-law are required. When "Auto" is selected, RFC4733 will be used if offered,
otherwise "Inband" will be used.

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 If the phone has an assigned PSTN telephone number, this field should be set to
“User=Phone”. The “User=Phone” parameter will be attached to the Request-Line
TEL URI
and “TO” header in the SIP request to indicate the E.164 number. If set to “Enable”,
“Tel” will be used instead of “SIP” in the SIP request.

When present in an INVITE request, the alert-Info header field specifies an alternative
Alert-Info
ring tone to the UAS.

Enable T.38
Enable or disable T.38 UDPTL support.
UDPTL

SRTP Enable SRTP for the call. The default setting is disabled.

Select the jitter buffer method.

• Disable: Jitter buffer will not be used.

• Fixed: Jitter buffer with a fixed size (equal to the value of "jitter buffer size")
Jitter Buffer
• Adaptive: Jitter buffer with an adaptive size (no more than the value of "max
jitter buffer").

• NetEQ: Dynamic jitter buffer via NetEQ.

Configure to enable Packet Loss Retransmission.

Packet Loss • NACK

Retransmission • NACK+RTX(SSRC-GROUP)

• OFF

Video FEC Check to enable Forward Error Correction (FEC) for Video.

Audio FEC Check to enable Forward Error Correction (FEC) for Audio.

FECC Configure to enable Remote Camera Management.

Access Control List manages the IP addresses that can register to this extension.

• Allow All: Any IP address can register to this extension.

ACL Policy
• Local Network: Only IP addresses in the configured network segments can
register to this extension. Press “Add Local Network Address” to add more IP
segments.

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 Select audio and video codec for the extension. The available codecs are: PCMU,
Codec Preference PCMA, GSM, AAL2-G.726-32, G,726, G.722, G.729, G.723, iLBC, ADPCM, H.264,
H.265, H.263, H.263p, RTX and VP8.

Table 40: SIP Extension Configuration Parameters→Features

Call Transfer

Select which presence status to set for the extension and configure call forward
Presence Status conditions for each status. Six possible options are possible: “Available”, “Away”,
“Chat”, “Custom”, “DND” and “Unavailable”. More details at [PRESENCE].

Enable and configure the Call Forward Unconditional target number. Available options
for target number are:

• “None”: Call forward deactivated.

• “Extension”: Select an extension from the dropdown list as CFU target.

• “Custom Number”: Enter a customer number as a target. For example: *97.

Call Forward • “Voicemail”: Select an extension from the dropdown list. Incoming calls will be
Unconditional forwarded to the voicemail of the selected extension.

• “Ring Group”: Select a ring group from the dropdown list as CFU target.

• “Queues”: Select a queue from the dropdown list as CFU target.

• “Voicemail Group”: Select a voicemail group from the dropdown list as CFU
target.

The default setting is “None”.

Select time condition for Call Forward Unconditional. CFU takes effect only during the
selected time condition. The available time conditions are ‘All’, ‘Office Time’, ‘Out of
Office Time’, ‘Holiday’, ‘Out of Holiday’, ‘Out of Office Time or Holiday’, ‘Office Time
CFU Time
and Out of Holiday’, ‘Specific Time’, ‘Out of Specific Time’, ‘Out of Specific Time or
Condition Holiday’, ‘Specific Time and Out of Holiday’.

Note:

• “Specific” has higher priority to “Office Times” if there is a conflict in terms of time

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 period.

• Specific time can be configured under the Specific Time section. Scroll down the
add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

Configure the Call Forward No Answer target number. Available options for target
number are:

• “None”: Call forward deactivated.

• “Extension”: Select an extension from the dropdown list as CFN target.

• “Custom Number”: Enter a customer number as a target. For example: *97.

Call Forward No • “Voicemail”: Select an extension from the dropdown list. Incoming calls will be
Answer forwarded to the voicemail of the selected extension.

• “Ring Group”: Select a ring group from the dropdown list as CFN target.

• “Queues”: Select a queue from the dropdown list as CFN target.

• “Voicemail Group”: Select a voicemail group from the dropdown list as CFN
target.

The default setting is “None”.

Select time condition for Call Forward No Answer. The available time conditions are
‘All’, ‘Office Time’, ‘Out of Office Time’, ‘Holiday’, ‘Out of Holiday’, ‘Out of Office Time
or Holiday’, ‘Office Time and Out of Holiday’, ‘Specific Time’, ‘Out of Specific Time’,
‘Out of Specific Time or Holiday’, ‘Specific Time and Out of Holiday’.

CFN Time Notes:

Condition • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
period.

• Specific time can be configured under the Specific Time section. Scroll down the
add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

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 Settings→Office Time/Holiday page.

Configure the Call Forward Busy target number. Available options for target number
are:

• “None”: Call forward deactivated.

• “Extension”: Select an extension from the dropdown list as CFB target.

• “Custom Number”: Enter a customer number as a target. For example: *97.

Call Forward Busy • “Voicemail”: Select an extension from the dropdown list. Incoming calls will be
forwarded to the voicemail of the selected extension.

• “Ring Group”: Select a ring group from the dropdown list as CFB target.

• “Queues”: Select a queue from the dropdown list as CFB target.

• “Voicemail Group”: Select a voicemail group from dropdown list as CFB target.

The default setting is “None”.

Select time condition for Call Forward Busy. The available time conditions ‘All’, ‘Office
Time’, ‘Out of Office Time’, ‘Holiday’, ‘Out of Holiday’, ‘Out of Office Time or Holiday’,
‘Office Time and Out of Holiday’, ‘Specific Time’, ‘Out of Specific Time’, ‘Out of Specific
Time or Holiday’, ‘Specific Time and Out of Holiday’.

Notes:
CFB Time
• “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition
period.

• Specific time can be configured under the Specific Time section. Scroll down the
add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

If Do Not Disturb is enabled, all incoming calls will be dropped. All call forward settings
Do Not Disturb
will be ignored.

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 Select time condition for Do Not Disturb. The available time conditions are “Office
Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday”,
and “Specific”.

Notes:

DND Time • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition period.

• Specific time can be configured under the Specific Time section. Scroll down the
add Time Condition for a specific time.

Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

If DND is enabled, calls from the whitelisted numbers will not be rejected. Multiple
numbers are supported and must be separated by new lines. Pattern matching is
supported.

DND Whitelist
• Z match any digit from 1-9.

• N match any digit from 2-9.

• X match any digit from 0-9.

Calls from users in the forward whitelist will not be forwarded. Pattern matching is
supported.

• Z match any digit from 1-9，

FWD Whitelist
• N match any digit from 2-9，

• X match any digit from 0-9.

CC Settings

If enabled, UCM630X will automatically alert this extension when a called party is
Enable CC available, given that a previous call to that party failed for some reason. By default, it
is disabled.

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 Two modes for Call Completion are supported:

• Normal: This extension is used as an ordinary extension.

CC Mode
• For Trunk: This extension is registered from a PBX.

The default setting is “Normal”.

Configure the maximum number of CCSS agents which may be allocated for this
channel. In other words, this number serves as the maximum number of CC requests
CC Max Agents this channel can make.

The minimum value is 1.

Configure the maximum number of monitor structures that may be created for this
device. In other words, this number tells how many callers may request CC services
CC Max Monitors
for a specific device at one time.

The minimum value is 1.

Ring Simultaneously

Enable this option to have an external number ring simultaneously along with the
Ring
extension. If a register trunk is used for outbound, the register number will be used to
Simultaneously
be displayed for the external number as the caller ID number.

Set the external number to ring simultaneously. ‘-’ is the connection character that will

External Number be ignored.

This field accepts only letters, numbers, and special characters + = * #.

Time Condition for

Ring the external number simultaneously along with the extension based on this time
Ring
condition.
Simultaneously

Use callee DOD on Use the DOD number when calls are being diverted/forwarded to external
FWD or RS destinations or when ring simultaneous is configured.

Monitor privilege control

Allowed to Add members from “Available Extensions” to “Selected Extensions” so that the

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call-barging selected extensions can spy on the used extension using feature code.

Seamless transfer privilege control

Any extensions on the UCM can perform a seamless transfer. When using the Pickup
Allowed to
Incall feature, only extensions available on the “Selected Extensions” list can perform
seamless transfer
a seamless transfer to the edited extension.

PMS Remote Wakeup Whitelist

Select the
extensions that
Selected extensions can set a PMS wakeup service for this extension via feature
can set wakeup
code.
service for other
extensions

Other Settings

Configure the number of seconds to ring the user before the call is forwarded to
voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified,
the default ring timeout is 60 seconds on the UCM630X. The valid range is between
Ring Timeout 5 seconds and 600 seconds.

Note: If the end point also has a ring timeout configured, the actual ring timeout used
is the shortest time set by either device.

Enable automatic recording for the calls using this extension. The default setting is
Auto Record
disabled. The recordings can be accessed under Web GUI→CDR→Recording Files.

• If set to “yes”, users can skip entering the password when making outbound calls.

• If set to “By Time”, users can skip entering the password when making outbound
Skip Trunk Auth calls during the selected time condition.

• If set to “No”, users will be asked to enter the password when making outbound
calls.

Time Condition for If ‘Skip Trunk Auth’ is set to ‘By Time’, select a time condition during which users can
Skip Trunk Auth skip entering the password when making outbound calls.

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Dial Trunk
Configure personal password when making outbound calls via the trunk.
Password

Check to enable Hot-Desking Mode on the extension. Hot-Desking allows using the
same endpoint device and logs in using extension/password combination. This
Support Hot- feature is used in scenarios where different users need to use the same endpoint
Desking Mode device during a different time of the day for instance. If enabled, SIP Password will
accept only alphabet characters and digits. Auth ID will be changed to the same as
Extension.

If enabled, the extension will be added to the LDAP Phonebook PBX list.
Enable LDAP
Default is enabled.

Use MOH as IVR If enabled, when the call to the extension is made through the IVR, the caller will hear
ringback tone MOH as a ringback tone instead of the regular ringback tone.

Specify which Music On Hold class to suggest to the bridged channel when putting
Music On Hold
them on hold.

If enabled, the system will create a room whose room number, by default, will equal
Bind PMS Room the extension number in the PMS module. Note: If this room already exists, the
configuration of the existing room will be overwritten.

Call Duration Limit Check to enable and set the call limit the duration.

Maximum Call The maximum call duration (in seconds). The default value 0 means no limit. Max
Duration (s) value is 86400 seconds

The Maximum The maximum number of simultaneous calls that the extension can have.
Number of Call
Lines 0 indicates no limit.

Enable Auto- If enabled, the extension will support auto-answer when indicated by Call-info/Alert-
Answer Support info headers.

Allows calls to the extension even when it is already in a call. This only works if the
Call Waiting caller is directly dialing the extension. If disabled, the CC service will take effect only
for unanswered and timeout calls.

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 If enabled, when the extension has concurrent registrations on multiple devices,
Stop Ringing upon incoming call or meeting invite ringing, if one end device rejects the call, the
rest of the devices will also stop ringing. By default, it’s disabled.

Email Missed Call If enabled, the log of missed calls will be sent to the extension’s configured email
Log address.

If Email Missed Calls enabled, users can select the type of missed calls to be sent
via email, the available types are:

• Default: All missed calls will be sent in email notifications.

Missed Call Type • Missed Internal Call: Only missed local extension-to-extension calls will be
sent in email notifications.

• Missed External Call: Only missed calls from trunks will be sent in email
notifications.

Table 41: SIP Extension Configuration Parameters→Specific Time

Specific Time

Time Condition Click to add Time Condition to configure a specific time for this extension.

Table 42: SIP Extension Configuration Parameters→Follow Me

Follow Me

Enable Configure to enable or disable Follow Me for this user.

If the outbound calls need to check the password, we should enable this option or
Skip Trunk Auth enable the option "Skip Trunk Auth" of the Extension. Otherwise, this Follow Me
cannot call out.

Music On Hold
Configure the Music On Hold class that the caller would hear while tracking the user.
Class

Confirm When
If enabled, call will need to be confirmed after answering.
Answering

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Enable
Configure to enable destination
Destination

Default
The call will be routed to this destination if no one in the Follow Me answers the call.
Destination

Use Callee DOD Use the callee DOD number as CID if configured Follow Me numbers are external
for Follow Me numbers.

Play Follow Me
If enabled, the Follow Me prompt tone will be played
Prompt

Add a new Follow Me number which could be a "Local Extension" or an "External

New Follow Me
Number". The selected dial plan should have permissions to dial the defined external
Number
number.

Dialing Order This is the order in which the Follow Me destinations will be dialed to reach the user.

Create New IAX Extension

The UCM630X supports Inter-Asterisk eXchange (IAX) protocol. IAX is used for transporting VoIP telephony
sessions between servers and terminal devices. IAX is like SIP but also has its own characteristic. For more
information, please refer to RFC 5465.

To manually create a new IAX user, go to Web GUI→Extension/Trunk→Extensions. Click on "Add" and a new
dialog window will show for users which need to make sure first to select the extension type to be IAX Extension
before proceeding to fill in the extension information. The configuration parameters are as follows.

Table 43: IAX Extension Configuration Parameters→Basic Settings

General

Extension The extension number associated with the user.

Configure the CallerID Number that would be applied for outbound calls from this
CallerID Number user. Note: The ability to manipulate your outbound Caller ID may be limited by your
VoIP provider.

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 Assign permission level to the user. The available permissions are "Internal", "Local",
"National" and "International" from the lowest level to the highest level. The default

Privilege setting is "Internal".

Note: Users need to have the same level as or higher level than an outbound rule's
privilege to make outbound calls using this rule.

Configure the password for the user. A random secure password will be automatically
SIP/IAX Password
generated. It is recommended to use this password for security purposes.

Configure Voicemail.

There are three valid options, and the default option is "Enable Local Voicemail".
Voicemail
• Disable Voicemail: Disable Voicemail.

• Enable Local Voicemail: Enable voicemail for the user.

Configure voicemail password (digits only) for the user to access the voicemail box.
Voicemail
A random numeric password is automatically generated. It is recommended to use
Password
the randomly generated password for security purposes.

Skip Voicemail When a user dials voicemail code, the password verification IVR is skipped. If
Password enabled, this would allow one-button voicemail access. By default, this option is
Verification disabled.

Send Voicemail Configures whether to send emails to the extension’s email address to notify of a new
Email Notification voicemail.

Attach Voicemail
Configures whether to attach a voicemail audio file to the voicemail notification emails.
to Email

Keep Voicemail
Only applies if extension-level or global Send Voicemail to Email is enabled.
after Emailing

If selected, this extension will be disabled on the UCM630X.

Disable This
Extension Note: The disabled extension still exists on the PBX but cannot be used on the end
device.

User Settings

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 Configure the first name of the user. The first name can contain characters, letters,
First Name
digits, and _.

Configure the last name of the user. The last name can contain characters, letters,
Last Name
digits, and _.

Email Address Fill in the Email address for the user. Voicemail will be sent to this Email address.

Configure the password for user portal access. A random numeric password is
User Password automatically generated. It is recommended to use the randomly generated password
for security purposes.

Select the voice prompt language to be used for this extension. The default setting is
"Default" which is the selected voice prompt language under Web GUI→PBX
Settings→Voice Prompt→Language Settings. The dropdown list shows all the
Language
currently available voice prompt languages on the UCM630X. To add more languages
to the list, please download the voice prompt package by selecting "Check Prompt
List" under Web GUI→PBX Settings→Voice Prompt→Language Settings.

Mobile Phone
Configure the Mobile number of the user.
Number

Table 44: IAX Extension Configuration Parameters→Media

IAX Settings

Max Number of
Configure the maximum number of calls allowed for each remote IP address.
Calls

Configure to enable/disable requiring call token. If set to "Auto", it might lock out users
Require Call
who depend on backward compatibility when peer authentication credentials are
Token
shared between physical endpoints. The default setting is "Yes".

SRTP Enable SRTP for the call. The default setting is disabled.

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 Access Control List manages the IP addresses that can register to this extension.

• Allow All: Any IP address can register to this extension.

ACL Policy
• Local Network: Only IP addresses in the configured network segments can
register to this extension.

Select audio and video codec for the extension. The available codecs are: PCMU,
Codec Preference PCMA, GSM, AAL2-G.726-32, G,726, G.722, G.729, G.723, iLBC, ADPCM, H.264,
H.265, H.263, H.263p, RTX and VP8.

Table 45: IAX Extension Configuration Parameters→Features

Call Transfer

Call Forward Configure the Call Forward Unconditional target number. If not configured, the Call
Unconditional Forward Unconditional feature is deactivated. The default setting is deactivated.

Select time condition for Call Forward Unconditional. CFU takes effect only during the
selected time condition. The available time conditions are “Office Time”, “Out of Office
Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday”, and “Specific”.

Note:

CFU Time • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition period.

• Specific time can be configured on the bottom of the extension configuration

dialog. Scroll down the add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

Call Forward No Configure the Call Forward No Answer target number. If not configured, the Call
Answer Forward No Answer feature is deactivated. The default setting is deactivated.

Select time condition for Call Forward No Answer. The available time conditions are
CFN Time
“Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or
Condition
Holiday”, and “Specific”.

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 Notes:

• “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
period.

• Specific time can be configured on the bottom of the extension configuration

dialog. Scroll down the add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

Configure the Call Forward Busy target number. If not configured, the Call Forward
Call Forward Busy
Busy feature is deactivated. The default setting is deactivated.

Select time condition for Call Forward Busy. The available time conditions are “Office
Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday”,
and “Specific”.

Notes:

CFB Time • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition period.

• Specific time can be configured on the bottom of the extension configuration

dialog. Scroll down the add Time Condition for a specific time.

Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

If Do Not Disturb is enabled, all incoming calls will be dropped. All call forward settings
Do Not Disturb
will be ignored.

DND Time The time condition of DND. The DND will take effect while the time condition is
Condition satisfied.

If DND is enabled, calls from the whitelisted numbers will not be rejected. Multiple
numbers are supported and must be separated by new lines. Pattern matching is
DND Whitelist supported.

• Z match any digit from 1-9.

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 • N match any digit from 2-9.

• X match any digit from 0-9.

Calls from users in the forward whitelist will not be forwarded.

Pattern matching is supported.

FWD Whitelist • Z match any digit from 1-9.

• N match any digit from 2-9.

• X match any digit from 0-9.

Ring Simultaneously

Enable this option to have an external number ring simultaneously along with the
Ring
extension. If a register trunk is used for outbound, the register number will be used to
Simultaneously
be displayed for the external number as the caller ID number.

Set the external number to ring simultaneously. ‘-’ is the connection character that will
External Number
be ignored.

Time Condition for

Ring the external number simultaneously along with the extension based on this time
Ring
condition.
Simultaneously

Use callee DOD on Use the callee's DOD number as CallerID on Outgoing Forwarding or Ring
FWD or RS Simultaneously calls.

Monitor privilege control

Allow call-barging Members of the list can spy on this extension via feature codes.

Seamless transfer privilege control

Allowed to
Members of the list can seamlessly transfer via feature code.
seamless transfer

Other Settings

Ring Timeout Configure the number of seconds to ring the user before the call is forwarded to

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 voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified,
the default ring timeout is 60 seconds on the UCM630X, which can be configured in
the global ring timeout setting under Web GUI→PBX Settings→Voice
Prompt→Custom Prompt: General Preference. The valid range is between 5 seconds
and 600 seconds.

Note: If the endpoint also has a ring timeout configured, the actual ring timeout used
is the shortest time set by either device.

Enable automatic recording for the calls using this extension. The default setting is
Auto Record disabled. The recording files can be accessed under Web GUI→CDR→Recording
Files.

• If set to “Yes”, users can skip entering the password when making outbound calls.

• If set to “By Time”, users can skip entering the password when making outbound
Skip Trunk Auth calls during the selected time condition.

• If set to “No”, users will be asked to enter the password when making outbound
calls.

Time Condition for If “Skip Trunk Auth” is set to “By Time”, select a time condition during which users can
Skip Trunk Auth skip entering the password when making outbound calls.

Dial Trunk
Configure personal password when making outbound calls via the trunk.
Password

Enable LDAP If enabled, the extension will be added to LDAP Phonebook PBX lists.

Configure the Music On Hold class to suggest to the bridged channel when putting
Music On Hold
them on hold.

Use MOH as IVR If enabled, when the call to the extension is made through the IVR, the caller will hear
ringback tone MOH as a ringback tone instead of the regular ringback tone.

Call Duration Limit Check to enable and set the call limit the duration.

Maximum Call The maximum call duration (in seconds). The default value 0 means no limit. Max
Duration (s) value is 86400 seconds

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Email Missed
Send a log of missed calls to the extension's email address.
Calls

If Email Missed Calls enabled, users can select the type of missed calls to be sent
via email, the available types are:

• Default: All missed calls will be sent in email notifications.

Missed Call Type • Missed Internal Call: Only missed local extension-to-extension calls will be
sent in email notifications.

• Missed External Call: Only missed calls from trunks will be sent in email
notifications.

Table 46: IAX Extension Configuration Parameters→Specific Time

Specific Time

Time Condition Click to add Time Condition to configure a specific time for this extension.

Table 47: IAX Extension Configuration Parameters→Follow Me

Follow Me

Enable Configure to enable or disable Follow Me for this user.

If the outbound calls need to check the password, we should enable this option or
Skip Trunk Auth enable the option "Skip Trunk Auth" of the Extension. Otherwise, this Follow Me
cannot call out.

Music On Hold
Configure the Music On Hold class that the caller would hear while tracking the user.
Class

Confirm When
If enabled, call will need to be confirmed after answering.
Answering

Enable
Configure to enable destination.
Destination

Default
The call will be routed to this destination if no one in the Follow Me answers the call.
Destination

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Use Callee DOD Use the callee DOD number as CID if configured Follow Me numbers are external
for Follow Me numbers.

Play Follow Me
If enabled, the Follow Me prompt tone will be played.
Prompt

Add a new Follow Me number which could be a "Local Extension" or an "External

New Follow Me
Number". The selected dial plan should have permissions to dial the defined external
Number
number.

Dialing Order This is the order in which the Follow Me destinations will be dialed to reach the user.

Create New FXS Extension

The UCM630X supports Foreign eXchange Subscriber (FXS) interface. FXS is used when a user needs to
connect analog phone lines or FAX machines to the UCM630X.

To manually create a new FXS user, go to Web GUI→Extension/Trunk→Extensions. Click on "Add" and a
new dialog window will show for users which need to make sure first to select the extension type to be FXS
Extension before proceeding to fill in the extension information. The configuration parameters are as follows.

Table 48: FXS Extension Configuration Parameters→Basic Settings

General

Extension The extension number associated with the user.

Analog Station Select the FXS port to be assigned for this extension.

Configure the CallerID Number that would be applied for outbound calls from this
user.
Caller ID Number
Note: The ability to manipulate your outbound Caller ID may be limited by your VoIP
provider.

Assign permission level to the user. The available permissions are "Internal", "Local",
"National" and "International" from the lowest level to the highest level. The default

Privilege setting is "Internal".

Note:

Users need to have the same level as or higher level than an outbound rule's privilege

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 to make outbound calls using this rule.

Configure Voicemail.

There are three valid options, and the default option is "Enable Local Voicemail".
Voicemail
• Disable Voicemail: Disable Voicemail.

• Enable Local Voicemail: Enable voicemail for the user.

Configure voicemail password (digits only) for the user to access the voicemail box.
Voicemail
A random numeric password is automatically generated. It is recommended to use
Password
the randomly generated password for security purposes.

Skip Voicemail When a user dials voicemail code, the password verification IVR is skipped. If
Password enabled, this would allow one-button voicemail access. By default, this option is
Verification disabled.

Send Voicemail Configures whether to send emails to the extension’s email address to notify of a new
Email Notification voicemail.

Attach Voicemail
Configures whether to attach a voicemail audio file to the voicemail notification emails.
to Email

Keep Voicemail
Only applies if extension-level or global Send Voicemail to Email is enabled.
after Emailing

Emergency CID
CallerID name that will be used for emergency calls and callbacks.
Name

If selected, this extension will be disabled on the UCM630X.

Disable This
Extension Note: The disabled extension still exists on the PBX but cannot be used on the end
device.

User Settings

Configure the first name of the user. The first name can contain characters, letters,
First Name
digits, and _.

Configure the last name of the user. The last name can contain characters, letters,
Last Name
digits, and _.

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Email Address Fill in the Email address for the user. Voicemail will be sent to this Email address.

Configure the password for user portal access. A random numeric password is
User Password automatically generated. It is recommended to use the randomly generated password
for security purposes.

Mobile Phone
Configure the Mobile number of the user.
Number

Select the voice prompt language to be used for this extension. The default setting is
"Default" which is the selected voice prompt language under Web GUI→PBX
Settings→Voice Prompt→Language Settings. The dropdown list shows all the
Language
currently available voice prompt languages on the UCM630X. To add more languages
to the list, please download the voice prompt package by selecting "Check Prompt
List" under Web GUI→PBX Settings→Voice Prompt→Language Settings.

Table 49: FXS Extension Configuration Parameters→Media

Analog Settings

Call Waiting Configure to enable/disable call waiting feature. The default setting is "No".

If configured, the # key can be used as SNED key after dialing the number on the
User ‘#’ as SEND
analog phone. The default setting is "Yes".

Configure the RX gain for the receiving channel of the analog FXS port. The valid
RX Gain
range is -30dB to +6dB. The default setting is 0.

Configure the TX gain for the transmitting channel of the analog FXS port. The valid
TX Gain
range is -30dB to +6dB. The default setting is 0.

Configure the minimum period of time (in milliseconds) that the hook flash must
Min RX Flash remain unpressed for the PBX to consider the event as a valid flash event. The valid
range is 30ms to 1000ms. The default setting is 200ms.

Configure the maximum period of time (in milliseconds) that the hook flash must
remain unpressed for the PBX to consider the event as a valid flash event. The
Max RX Flash
minimum period of time is 256ms and it cannot be modified. The default setting is
1250ms.

If enabled, a polarity reversal will be marked as received when an outgoing call is

Enable Polarity
answered by the remote party. For some countries, a polarity reversal is used for

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Reversal signaling the disconnection of a phone line and the call will be considered as Hangup
on a polarity reversal. The default setting is "Yes".

Specify "ON", "OFF" or a value (the power of 2) from 32 to 1024 as the number of
taps of cancellation.

Echo Cancellation Note: When configuring the number of taps, the number 256 is not translated into
256ms of echo cancellation. Instead, 256 taps mean 256/8 = 32 ms. The default
setting is "ON", which is 128 taps.

Configure to enable/disable the 3-way calling feature on the user. The default setting
3-Way Calling
is enabled.

Send CallerID
Configure the number of rings before sending CID. The default setting is 1.
After

For the FXS extension, there are three options available in Fax Mode. The default
setting is “None”.

• None: Disable Fax.

• Fax Gateway: If selected, the UCM630X can support the conversation and
Fax Mode processing of Fax data from T.30 to T.38 or T.38 to T.30. only for FXS ports.

• Fax Detection: During a call, the fax signal from the user/trunk will be detected,
and the received fax will be sent to the email address configured for the user. If
an email address has been configured for the user, the fax will be sent to the
Default Email Address configured in Fax/T.38->Fax Settings.

Table 50: FXS Extension Configuration Parameters→Features

Call Transfer

Call Forward Configure the Call Forward Unconditional target number. If not configured, the Call
Unconditional Forward Unconditional feature is deactivated. The default setting is deactivated.

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 Select time condition for Call Forward Unconditional. CFU takes effect only during the
selected time condition. The available time conditions are “Office Time”, “Out of Office
Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday”, and “Specific”.

Note:

CFU Time • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition period.

• Specific time can be configured on the bottom of the extension configuration

dialog. Scroll down the add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

Call Forward No Configure the Call Forward No Answer target number. If not configured, the Call
Answer Forward No Answer feature is deactivated. The default setting is deactivated.

Select time condition for Call Forward No Answer. The available time conditions are
“Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or
Holiday”, and “Specific”.

Notes:

CFN Time • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition period.

• Specific time can be configured on the bottom of the extension configuration

dialog. Scroll down the add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

Configure the Call Forward Busy target number. If not configured, the Call Forward
Call Forward Busy
Busy feature is deactivated. The default setting is deactivated.

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 Select time condition for Call Forward Busy. The available time conditions are “Office
Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday”,
and “Specific”.

Notes:

CFB Time • “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
Condition period.

• Specific time can be configured on the bottom of the extension configuration

dialog. Scroll down the add Time Condition for a specific time.

• Office Time and Holiday could be configured on page System Settings→Time

Settings→Office Time/Holiday page.

If Do Not Disturb is enabled, all incoming calls will be dropped.

Do Not Disturb
All call forward settings will be ignored.

DND Time The time condition of DND. The DND will take effect while the time condition is
Condition satisfied.

If DND is enabled, calls from the whitelisted numbers will not be rejected. Multiple
numbers are supported and must be separated by new lines. Pattern matching is
supported.
DND Whitelist
• Z match any digit from 1-9.

• N match any digit from 2-9.

• X match any digit from 0-9.

Calls from users in the forward whitelist will not be forwarded.

Pattern matching is supported.

FWD Whitelist • Z match any digit from 1-9.

• N match any digit from 2-9.

• X match any digit from 0-9.

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CC Settings

If enabled, UCM630X will automatically alert this extension when a called party is
Enable CC
available, given that a previous call to that party failed for some reason.

Ring Simultaneously

Enable this option to have an external number ring simultaneously along with the
Ring
extension. If a register trunk is used for outbound, the register number will be used to
Simultaneously
be displayed for the external number as the caller ID number.

Set the external number to ring simultaneously. ‘-’ is the connection character that will
External Number
be ignored.

Time Condition for

Ring the external number simultaneously along with the extension based on this time
Ring
condition.
Simultaneously

Use callee DOD on Use the callee's DOD number as CallerID on Outgoing Forwarding or Ring
FWD or RS Simultaneously calls.

Hotline

If enabled, a hotline dialing plan will be activated, a pre-configured number will be

Enable Hotline
used according to the selected Hotline Type.

Hotline Number Configure the Hotline Number

Configure the Hotline Type:

• Immediate Hotline:

When the phone is off-hook, UCM630X will immediately dial the preset number
Hotline Type
• Delay Hotline:

When the phone is off hook, if there is no dialing within 5 seconds, UCM630X will
dial the preset number.

Monitor privilege control

Allow call-barging Members of the list can spy on this extension via feature codes.

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Seamless transfer privilege control

Allowed to
Members of the list can seamlessly transfer via feature code.
seamless transfer

Other Settings

Configure the number of seconds to ring the user before the call is forwarded to
voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified,
the default ring timeout is 60 seconds on the UCM630X, which can be configured in
the global ring timeout setting under Web GUI→PBX Settings→Voice
Ring Timeout Prompt→Custom Prompt: General Preference. The valid range is between 5 seconds
and 600 seconds.

Note: If the endpoint also has a ring timeout configured, the actual ring timeout used
is the shortest time set by either device.

Enable automatic recording for the calls using this extension. The default setting is
Auto Record disabled. The recording files can be accessed under Web GUI→CDR→Recording
Files.

• If set to “Yes”, users can skip entering the password when making outbound calls.

• If set to “By Time”, users can skip entering the password when making outbound
Skip Trunk Auth calls during the selected time condition.

• If set to “No”, users will be asked to enter the password when making outbound
calls.

Time Condition for If “Skip Trunk Auth” is set to “By Time”, select a time condition during which users can
Skip Trunk Auth skip entering a password when making outbound calls.

Dial Trunk
Configure personal password when making outbound calls via the trunk.
Password

If enabled, this extension will be added to the LDAP Phonebook PBX list; if disabled,
Enable LDAP
this extension will be skipped when creating LDAP Phonebook.

Use MOH as IVR If enabled, when the call to the extension is made through the IVR, the caller will hear
ringback tone MOH as a ringback tone instead of the regular ringback tone.

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