Proalphamanual
Proalphamanual
"pro-alpha 2000"
electric garage door operator
LUBRICATION
DO NOT USE COMMON GREASE
USE ONLY "BRANO LUBRICANT GDO-L1" OR
"LOW-TEMP LUBRIPLATE" OR "AVGREASE 28"
"pro-alpha 2000"
LUBRICA
DO NOT US TION
E COMMON
USTE ONLD
Y "BR GREASE
"LOW-TEMP ANO LUBRICAN R G O-
LUBRIPLAT
E" OR "AVG L1" O
REASE 28"
pro-
a
lp
ha
pro-alpha
door
light
brano industries
Legal Notices
Important Notes for Dealers and Installers Regarding the
"Condition of Garage Doors and Door Operators"
1) As is the case with any installation of automatic garage door operators it is most important that the
doors are in good condition and are working in accordance with the manufacturers specifications. In
other words springs, lifting cables, pivot pins, pulleys, drums, hinges, in fact every component must
be in good working order.
2) The balance of the doors is vitally important. Before installing an automatic door operator, test the
door to make sure that it is properly balanced.
3) If the doors are not in a state of good repair, ........ do not install an operator !
4) If, for any reason, you fit an operator to a door which is dysfunctional or is not in sound mechanical
condition, or may be considered to be operating below the manufacturers specifications, and as a
result thereof persons or property may be injured or damaged, ......
You ! ... the dealer / installer may be held responsible and liable !
5) The responsibility for ensuring that the doors are in a condition which is acceptable for the
installation of automatic garage door operators remains solely with the dealer / installer. If the
dealer and installer are not one and the same, the two may be held liable jointly and severably.
6) The law takes the view that you are the expert and therefore you should know best. You cannot
have the client indemnify you against any damages. This would be contrary to the individuals
"common-law rights". The law, now, is quite clear in this regard.
7) The best policy for all concerned and especially for dealers / installers is simply this:-
Fix the door before you automate it !!!
It's worthwhile doing, besides, it's good for business !
page 01
SECTION 1
industries Suitable Types of Garage Doors
Door Roll
Track
Roller "One-piece" flexible
steel curtain.
Spring
Fig No. 7
Read this section carefully ! When the door is fully open, the entire door remains
completely inside of the garage.
For reasons of safety, certain doors should not These doors were intended for use in openings that
be automated. One door in particular fails to have rounded or "arched" shapes and were sold as
comply with the safety standards set out in a cheaper alternative to Sectional type doors.
SABS / IEC 60335 - 2 - 95
This door is commonly referred to as a "Tip-In" Typical openings in which
or "Cam-Spring" type door. “Tip-In" type doors are found.
Fig No. 9
Vertical
Guide
Track Door Open
Position
CAUTION! CAUTION! CAUTION!
"Cam-Spring"
These doors are unsafe for automatic operation
Door Mechanism
as the force applied by the door operator is
Track
Roller magnified as much as 40 times under the door
due to the action of the door mechanism. The
operator is unable to sense reliably
obstructions in the path of the door.
Fig No. 8 IMPORTANT NOTE:-
"Tip-In" or "Cam-Spring" These doors are classified as "Vertically
Type Garage Doors Tracked" type doors.
DISTINGUISHING FEATURES
A "one-piece" type door which has a "vertical" All warranties, whether stated or
guide track. The distinguishing feature of the door is implied, shall, "ipso facto", be
the placement of the Guide Roller. rendered null and void if “Brano”
The Guide Roller is positioned at, or close to, the
products are fitted to such types of
bottom-most corner of the door panel. The effect of
doors.
this arrangement is that it causes the door to open
completely to the inside of the garage.
At no stage during the opening or closing cycle
does any part of the door pass through or
protrude from the opening.
Single Door Operator Centrally Mounted Single Door Operator Centrally Mounted
Between Two "One-Piece Tip-Up Doors Between Two Sectional Doors Which Are
Which Are Rigidly Coupled Together. Rigidly Coupled Together.
"Open" Limit
Switch Wire Hanger
Lubrication Bracket
"Closed" Limit ( Brown ) Service
Label
Switch Wire Serial No. Cover
( Purple ) Label
"Open"
Limit Switch
( "Closed" Limit pro-alpha 2000
Switch not shown )
Worm-shaft Light Diffuser
Traveller Aluminium Housing Lens Cover
Emergency Pull ( Extrusion )
"Release Cord"
"Closing" Sensor
Extrusion Worm-shaft Adjustor P.C. Board
Electric
Clamp Coupling
Motor Terminal
Worm-shaft Connector
"Opening" Sensor
Serial Number
299 A 8 / 3478
LUBRICATION
DO NOT USE COMMON GREASE
Adjustor
USE ONLY "BRANO LUBRICANT GDO-L1" OR
"LOW-TEMP LUBRIPLATE" OR "AVGREASE 28"
P.C. Tray
Lamp
Holder
Rubber pro-alpha 2000
Buffer "Power ON"
Motor Indicator Light
Capacitor Wiring Power
Harness Base Plate Socket
Fig No. 13
page 06
SECTION 3
PRE-INSTALLATION PREPARATIONS industries
Fig. 14 NOTE:-
The tools required to successfully complete the "pro-alpha" Series 1 Door Operators
installation will depend to some extent on the type door to
The installation techniques and especially the
be automated, i.e. is the door constructed of Steel,
Wood, Aluminium, Glass-fibre, or other material? The electrical connections and setup procedures for
more comprehensive the range of tools available, the the Series 1 "pro-alpha" Door Operators is
easier the job will be !!! Shown above is the range of different to those for the "pro-alpha 2000"
hand tools we recommend you should have. and “Aladdin” machines.
3.3 INSTALLATION PREPARATIONS
Refer to the specific instructions for the "pro-
On receipt of the Door Operator, inspect the package alpha" Series 1 range of Door
for any signs of shipping damage. If damage is
Operators.
found, return the operator, complete with all
accessories to your supplier.
Inside the package is a "packing slip". Stamped on 3.6 Important Notes for Installers!
the slip will be a QC number, (Quality Control
Always inspect the door first before
number). Return this slip, or fax it directly to your
committing to an installation !
local agent with your complaint.
Carefully inspect every component of the
Be sure to include the Serial number of the operator !
garage door for signs of wear or damage. Be
3.4 Check the contents of the package against the particularly vigilant for missing parts !
"packing slip" to make sure it is complete. This
package contains all the hardware required to install Check for .......
the operator onto a "standard" domestic garage - stretched or broken Springs,
door. Also included are the Wall Push-button - frayed or broken Lifting Cables, ( wire ropes ),
Console, Kettle Plug Connector, "Safety" and - worn rollers, pivot pins and sheave wheels,
"Operation" information labels. If the door or the - damaged Hinges,
garage itself does not conform to standard
- damaged Torsion Tubes and Support
specifications, special equipment may be required.
Bearings,
Contact your nearest agent / dealer for advice.
- Cable Drums,
The following items are not included in the
standard operator hardware kit :- - damaged Lifting and Steering Arms,
- damaged or missing Stoppers,
- a 3 Pin - 15 Amp plug top,
- damaged or missing internal Locking Devices,
- light bulb, ( lamp )
- loose or missing nuts, bolts and screws.
- the electrical power supply cable,
..... and repair or replace as necessary !
5 Floor to top of
door operator
“Highrise" Level
Ceiling
Back-space
0,0 100 200 300 400 500 600 700 800 900 1000 ..............2200 2300 2400 2500
400 Recommended Headroom = 400 mm 400
380
360
340 Minimum space required for
320
300 Door Operator Shaft = 75 mm.
280
260
240
220
200
180
160
140
Headroom
120
100
80
60
40
20
0,0 0,0
Lintel Level
All dimensions in mm
Fig. 16
( Vertical scale is exaggerated)
“brano” door operator installation manual"
page 09
SECTION 4
INSTALLATION PROCEDURES Copyright C
industries
SECTIONAL DOORS 1987 / 1990 / 1999 / 2001
approx.
Bracket Bracket
operate in.
"X"
*
The most important dimensions to
consider are:-
1) Available Backspace
2) Available Headroom
3) Floor-to-"High rise" point
4) Floor-to-Top of Operator
Path of Topmost
Section of the Door
Sectional Doors
Operator - to - Door Clearance at
"highrise point" approx. 20 mm
brano door operator installation manual"
page 10
SECTION 4.3
Copyright C 1987 / 1990 / 1999 / 2001
Installation Procedures For industries
SECTIONAL DOORS
80 - 130 mm
Note:- Sectional Doors rise above
their "closed" positions as
they open.
4.3.4 Measure the height above the floor of the
"high-rise point" of the door. This
measurement is necessary in order to
establish the position of the Header
Anchor Bracket.
4.3.5 Make a mark on the wall corresponding to
the "high-rise point" of the door. The
Header Anchor Bracket is fixed above this
mark.
Fig. 19
4.3.6 Position the Header Anchor Bracket, on
the wall in such a way that the right angle
face of the bracket coincides with the
centre-line mark of the door.
4.3.7 Mark the positions for the fixing screws and
drill 10 mm dia. holes approximately 100 mm
deep. Insert the 2 "Green" plastic wall plugs M 8 x 90 Hex-Head Wall Anchor
into the holes and fix the Header Anchor Coach Screws Bracket
Bracket in place using the two M 8 x 90 mm
Hex-head Washer-faced Lag Screws Wall
supplied.
80 - 130 mm
40
garage by means of 2 lengths of Punched
Angle which are attached to the Hanger
200
Brackets fixed to the Power-Head. Ceiling
160
43
230 Over-all
Fig. 23
370
Fig. 21 190
35
60
10
93
58
46
67
Pro-alpha 2000
Preferred
Arrangement
Fig. 24
page 12
4.6 Restricted Headroom Installations 4.8 Attaching the Towing Arms
The Hanger Brackets are designed to be readily Onto Sectional Type Doors.
adaptable for "low-headroom" installations. Make a 90 4.8.1 Use both the "L" Shaped Towing Arm and
degree bend in the Hanger Bracket through the centre of the Straight Towing Arm to couple the door to
the lower of the two holes as shown. The bracket may the traveller as shown in Fig 27. The "L" Arm
then be fastened directly to the ceiling. The clearance is attached to the door whilst the Straight Arm
between the ceiling and the operator will be sufficient to is connected to the Traveller as shown.
allow the removal of the operator's Service Cover.
4.8.2 Use the two 10 mm dia. Clevis Pins and 2,5 mm
Split-Pins to couple the towing arm to the door
bracket and traveller.
90
Bend Line
IMPORTANT NOTES :-
4.8.3 The towing arm should make an angle of
between 75 and 80 degrees to the horizontal
when the door is in the closed position.
4.8.4 The security of the locked door is a
function of the angle which the "Towing
Ceiling Arm" makes with the horizontal.
minimum 10 mm
Fig. 25
to the door.
light
Centre Line C/Line of door
Multi function
Top Rail
Approx. Push-button Console
of Door
15 Angle
and Label
"Highrise"
250 to 300 mm
Level
Headroom
Available
( See Table )
Headroom
Required
Lintel
Path of Top of Door
Fig. 28
"HIGH-RISE"
Point of Door 5.1 Operator "Working Space"
Applicable to All Tip-Up Doors !!!
The same criteria as for Sectional doors apply
Door's "Hig-hrise Point" to Ceiling
page 14
SECTION 5
INSTALLATION PROCEDURES
industries
TIP-UP DOORS
5.2 One-piece Trackless and Pivot Type Tip- 5.4.1 Attaching the Towing Arm
Up Doors
Use the "Straight" Towing Arm, (Part
5.2.1 The Door Bracket is attached to the door at 2TOWT ), to couple the door to the traveller as
the centre-line position as close to the top of shown in Fig. 32.
the door as possible.
If the "L" shaped towing arm is to be used,
5.2.2 Use the three # 12 x 28 mm hex head Lag (Part 2TOWLS ), use the arrangement
Screws provided to fix the Door Bracket to shown in Fig. 33.
the door.
Door Towing 15 - 30
Bracket
* Door Towing
Bracket
Fig. 32
Centre Line 5.4.2 Use the two 10 mm dia. Clevis Pins and 2,5
of Door mm dia. split-pins to couple the towing arm
to the door bracket and traveller assembly.
VIEW OF INSIDE OF DOOR 5.4.3 IMPORTANT :- The angle between the
Towing Arm and the horizontal plane
Fix the Door Towing Bracket Fig. 30 should be as follows:-
as close to the top of the door
as possible. Tip-Up Doors - between 15 and 30
degrees to the horizontal when the door is in
5.3 Steering Arm Settings the closed position.
Jamb Mounted
"Power Plate"
1 2 3
Position 3
"High-headroom" Position
Best position for automatic
operation. Minimum Headroom Door Towing
required = 350 mm above door Bracket
Fig. 33
Position 2 - "Normal" Position
Most commonly used position for "L" Shaped Towing Arm Arrangement
automatic operation. Minimum
Headroom required = 250 mm
above door
Now turn to Section 6, page 18 for PC
Position 1 - "Low-Headroom" Position
Board connections.
Not suitable for automatic operation.
page 15
SECTION 5
industries PROBLEM INSTALLATIONS
" H i g h r i s e " P o i n t .
Normal Path of Door with
standard type “Adjustable Top Roller Door Clearance Increased
Bracket" Installed by approximately 60 mm
Door in fully
"Opened Position"
"Low-headroom" Bracket
page 16
SECTION 5
PROBLEM INSTALLATIONS industries
Fig No. 37
page 17
SECTION 6 brano industries (pty) ltd.
industries
"pro-alpha 2000" Rev 2 April 1999
PC Board Connections Rev 3 October 2001
COMMON
DOWN
"DOWN Over-load" LED
CLOSING OPENING
FORCE ADJUSTMENT
Sensor Adjustment.
UP
( Sensitivity )
OVERL.
"UP Over-load"
Sensor Adjustment. 220 V
( Sensitivity ) LAMP
DOWN
LIGHT NORMAL
UP
BEAM C
Terminal Block for LOCK
1 BEAM
connection of Radio Receiver, TRIGGER
Wall-Pushbutton and COMMON
Safety Beams. COMMON
12 V +
Fig. 38
PC Board Lay-out
page 18
brano industries (pty) ltd. SECTION 6
Rev 2 April 1999 "pro-alpha 2000"
industries
Rev 3 October 2001 ELECTRICAL CONNECTIONS
An ideal place to mount the Radio Receiver is Refer to the relevant manufacturers
shown in Fig. 41 instructions for connecting information.
Connecting Wires
to PC Board
Aerial IMPORTANT NOTE:-
Fig. 41
"brano door operator installation manual"
page 19
SECTION 6 continued
Rev 2 - April 1999
industries
"pro-alpha 2000"
PC Board Connections
LIGHT
NORMAL
BEAM
NORMALLY OPEN C
LOCK
BEAM
NORMALLY CLOSED TRIGGER
1 BEAM
COMMON COMMON COMMON
COMMON
12 / 24 V +
12 V +
NEG
Operator PC Board
"SAFETY BEAM"
Connect to independent
Power Supply - ( not to
operator's PC Board )
These connection diagrams are
Connect the "Safety Beam" as shown. intended to serve as a guide
Take Note:- only.
When "Safety Beams" are fitted then the Always refer to the instructions
PC Board "jumper switch" must be set to
the "BEAM" position.
supplied by the equipment
manufacturer for specific
The "Normally Closed" contact of the
Safety Beam is the one used for connecting information.
the beams to the Operator PC Board.
page 21
SECTION 7 ... continued
industries SETTING-UP INSTRUCTIONS
Door Balance
Take Note:- ...
Springs
The door will not reverse its direction
whilst it is in the "opening mode". ......
Testing the "Sensitivity" Settings ......... It will stop!!!
of the Door Operator An obstruction is encountered by the
Fig. 45 door whilst it is closing, ......
....... the door will first stop and then
The door should exert a downward force of no automatically reverse it's direction and
more than 5 - 10 kg. before the safety reverse move to the "full-open" position.
mechanism of the "pro-alpha 2000" door
operator is activated. For doors in good working
page 23
SECTION
"pro-alpha 2000"
industries TESTING and COMMISSIONING
R
GE
GE
R
DANGER D
Never operate the door
whilst persons or animals
are in close proximity to it!
"Inspection Certificate" CAUTION
door
brano industries
8.8.4 Certificate of Compliance and Demonstrate to the client that the "Safety
Door Inspection Fix this lable to the door where it will be visible.
Overload Sensing System" is functioning
CERTIFICATE OF COMPLIANCE
correctly.
This automatic garage door operator
was installed, tested and
This label is to be fixed to commissioned by:-
Equally important is to demonstrate how to
Installer:- Date:-
inside "face" of the garage Company:-
test the system for correct performance and
door approx. 1500 mm above Operator Model:- "pro-alpha" or
Tel:-
how to inspect the door for signs of wear and
the floor. "pro-alpha 2000"
damage !
Sectional / Tip-Up
/ Roll-Up / Caravan
9.2 LUBRICATION
Very Important ....... Worm-shaft
Traveller Assembly Coupling
A special lubricant is required for the Worm-shaft.
Use only :- Fig. 48
Brano Lubricant - GDO L 1
If either of these two components fails, it is usually an
or "MOBIL AVGREASE 28"
indication that something is not as it should be with
or "MOBIL Low-Temp Lubriplate SHC-100" the door system. Most likely it is an indication that the
or "AERO SHELL Grease No 6" "balance" of the door is not correct. It may be that a
spring is stretched or broken and needs to be
replaced or some other component is unserviceable.
Take Note:-
The Traveller and Coupling may also become
Do not use any other type of common
damaged if the door has suffered an impact with a car
grease or lubricant !!
or has been "forced" open. Whatever the cause, the
Use of the incorrect lubricant will entire system needs to be carefully inspected.
cause serious and permanent damage
The reasons for making these 2 components
to the operator.
"sacrificial" wearing parts are:-
Do not apply too much grease. Use
1 These are the easiest parts to replace!
sparingly !
2 These are the cheapest parts to replace!
3 Both of these items can be replaced without the
need for special tools. The repair can be
effected "on site".
Silicon 4 By being designed to "fail first" they protect
Wheel Spray more expensive and more "difficult-to-replace"
Bearing components of the operator.
Grease
IMPORTANT NOTE !
Do not apply to Worm-shaft Although the Traveller and Worm-shaft
Coupling are designed to "fail first", they are
Fig. 47
not intended to act as a "back-up safety
system" to prevent injury to persons who are
The motor is fitted with sealed bearings
entrapped or struck by the garage door.
which are lubricated for life.
The responsibility remains with the user of the
There are no other components in the door to ensure that it is maintained in a
Brano "pro-alpha 2000" garage door serviceable condition at all times.
operator which require lubrication. Inspect the door and operator regularly for
signs of wear and tear and damage!
3
Stock Code:- 1 PA 2003
Door Type:- Caravan
4
Stock Code:- 1 PA 2004
Door Type:- Steel Roll-Up
5
Stock Code:- 1 PA 2005
"Pro-Rola" System
light
lock
brano industries
1 AP 20 MAN - 01 MAN - 02
"Caution" Label "Emergency Operation" Fastener Bag
caution
Label
emergency operation
emergency operation
emergency operation
emergency operation
LAB 02 LAB 04 4 FK PA
Spare Parts
Worm-shaft "Closing" Sensor "Opening" Sensor
Coupling Electric Adjustor Adjustor
Extrusion Motor
Clamp P.C. Board
Terminal
Worm-shaft Connector
Serial Number
299 A 8 / 3478
LUBRICATION
DO NOT USE COMMON GREASE
USE ONLY "BRANO LUBRICANT GDO-L1" OR
"LOW-TEMP LUBRIPLATE" OR "AVGREASE 28"
P.C. Tray
Lamp
Holder
pro-alpha 2000
Motor "Power ON"
Capacitor Wiring Power Indicator Light
Harness Base
Plate Socket
P C Board ( Control Card ) PA 2000 Series 3 Pin Power Socket Motor Hanger Bracket
Model DO - 10
Note:- Not
interchangeable with
"pro-alpha"
2 PCB 2 Series 1 PC Boards 2 EWH 2 BRAH
Motor Capacitor Lamp Holder Electric Motor Worm-Shaft Coupling
Important Note
The Worm-shaft and Aluminium Extrusion
are sold as a "matched pair" only!
2 REP - 03 Sectional Door Shaft and Extrusion
2 REP - 04 Tip-Up Door Shaft and Extrusion
2 REP - 05 Roll-Up Door Shaft and Extrusion
2 REP - 06 Caravan Sectional Door Shaft and Extrusion
"brano door operator installation manual"
page 27
SECTION 11
"pro-alpha 2000"
industries
TROUBLE SHOOTING GUIDE
page 28
TROUBLE SHOOTING GUIDE
8.4 Check that the Transmitter is working
( Section 10 continued )
correctly.
8.5 Check that the Receiver is functioning
SYMPTOM 6 :-
correctly.
Operator "runs" a short distance in the
"closing” direction", then stops for no
apparent reason and then reverses it's SYMPTOM 9 :-
direction, "runs" a short distance again then Operator works from the "Transmitter"
stops completely. but not from the "Wall Push-button"
SOLUTIONS 6 :- SOLUTIONS 9 :-
6.1 Check the "Down" Overload Sensor. The 9.1 Inspect the Wall Push-Button Console for
"Down" sensitivity may be set to be too damage.
sensitive. 9.2 Inspect the Push-Button Wires for damage
6.2 Increase the "closing force" by moving and proper connections to the operator.
Sensor Adjustment Lever "one notch at a
time" as indicated on the PC Board.
SYMPTOM 10 :-
Operator works but the Courtesy Light
SYMPTOM 7 :- does not switch "ON".
Operator "runs a short distance in the
"Opening" direction then stops
completely for no apparent reason. SOLUTIONS 10 :-
SOLUTIONS 11 :-
SYMPTOM 8 :-
11.1 The Door may be incorrectly installed.
Operator works from the Wall Push- 11.2 Check the manual operation of door. The
button, but not from the remote
door may be obstructed, or may be fouling
Transmitter.
the garage structure.
11.3 Inspect the door for damaged and worn or
SOLUTIONS 8 :- missing parts.
8.1 Check the Battery in the Transmitter. Repair or replace as necessary !
Replace the battery at least every 6 months. 11.4 The Door Operator may be incorrectly
Keep a spare Transmitter in a safe place installed.
for emergency use .......! 11.5 The operator may not be compatible with
8.2 Check that the codes of both the the type of door onto which it is fitted.
Transmitter and the Receiver are identical 11.6 The door itself may not be suitable for
to each other. automatic operation.
8.3 Check that the wires from the Receiver to 11.7 Consult your "pro-alpha" dealer for
the operator are properly connected. advice.
page 29
TROUBLE SHOOTING GUIDE ( continued )
SYMPTOM 15 :-
Door does not "Open" or "Close" fully.
SYMPTOM 12 :-
Door starts to Open then "stops" for no SOLUTIONS 15 :-
apparent reason before it can complete
15.1 The door may be fouling the Travel Limit
it's cycle.
Switches as it moves. Reposition the limit
switches or raise the operator to clear the door.
SOLUTIONS 12 :-
15.2 Note:-
12.1 Check the manual operation of the door.
Certain types of doors have a limit as to
12.2 Check the limit switch settings. The door may how high they may be opened when
be fouling the Travel Limit Switches. converted to "automatic" operation.
12.3 Overload Sensor is set too sensitive for the See 13 and 14 above.
opening mode. Increase the opening
force, i.e. "UP" force. SYMPTOM 16 :-
12.4 Be careful not to activate the transmitter Door activates itself for no apparent reason.
inadvertently. Do not keep the transmitter in
your pocket or handbag, or allow children to SOLUTIONS 16 :-
play with it. 16.1 A neighbour may be using radio control
equipment which is set to the same signal
code. Change the Dip-switch Codes of both
SYMPTOM 13 :- the Transmitter and Receiver.
Door starts to Close then "stops" for no
16.2 The Radio Receiver may be located in a place
apparent reason before it can complete
where the radio reception is weak or else the
it's cycle.
signal is being screened or interfered with,
e.g. close to steel doors, close to fluorescent
SOLUTIONS 13 :-
lamps, close to powerful radio, microwave or
13.1 Check that the Travel Limit Switches are television broadcasting equipment, etc.
functioning correctly 16.3 The Radio Receiver may be faulty.
13.2 Check that the Travel Limit Switches are 16.4 The Wall Push-button may be faulty.
not being fouled by the door as it moves. 16.5 The PC Control Board may be faulty.
SYMPTOM 17 :-
SYMPTOM 14 :- The operating range of the Remote Radio
Note this condition carefully! Transmitter is very short.
Door starts to "close" but "stops", and
then "reverses it's direction" for no SOLUTIONS 17 :-
apparent reason before completing it's
cycle and returns to the "full - open" 17.1 Replace the Battery in the Transmitter.
position. 17.2 The Radio Transmitter may be faulty.
17.3 The Radio Receiver may be poorly located.
SOLUTIONS 14 :- Move the receiver to another location.
17.4 The Radio Receiver may be faulty.
14.1 Check the manual operation of the door.
The door may be obstructed or damaged 17.5 NOTE:-
and is not able to complete it's cycle. The performance of low-power radio remote
14.2 The Overload Sensor is set too sensitive control equipment in areas close to
for the "closing" mode. Increase the broadcasting centres, microwave
"closing force", i.e. the "down-force", by communication towers, airports, etc., is often
"decreasing" the sensitivity setting. very restricted. In such cases it may be
necessary to install special radio controls which
operate in the 27 MHz frequency band.
page 30
TROUBLE SHOOTING GUIDE
( Section 10 continued )
SYMPTOM 20 :-
The door "closes" completely and then
SYMPTOM 18 :- immediately re-opens by itself to the
The Courtesy Light does not switch "On". "full-open" position.
The Courtesy Light does not switch "Off"
automatically, ( i.e. the light remains SOLUTIONS 20 :-
"On"continuously ). 20.1 Check that the Travel Limit Switch Wires
are properly inserted into the Limit Switch
SOLUTIONS 18 :- Terminals.
20.2 The Travel Limit Switch Brackets may be
18.1 Check that the wall mounted "Push-Button"
loose and have moved. Set them in the
is correctly wired and that all the contacts are
correct position and secure in place.
"Normally Open".
20.3 The PC Control Board may be faulty.
18.2 Check that the push-button switch contacts
are not wet. Moisture inside the switch can
cause a short circuit.
18.3 The Push-Button Wires may be crossed. SYMPTOM 21 :-
The Operator works but fails to respond
to any obstruction which is in it's way.
Operator will not "Reverse" if obstructed
SYMPTOM 19 :- whilst in the closing mode, i.e. the
The operator works but is very noisy. automatic "Safety Reverse" is not
functioning.
SOLUTIONS 19 :- Operator will not "Stop" if obstructed
whilst in the opening mode, i.e. the
19.1 The Worm-screw may require lubrication. automatic "Safety Stop" is not
Lubricate the shaft with the special grease as functioning.
specified. Use only the type and grade of
grease stipulated. SOLUTIONS 21 :-
19.2 The Worm-screw and Aluminium Housing 21.1 Check the manual operation of the door.
may have been damaged and will need to be
21.2 The door must be properly balanced and
repaired or replaced.
in good working order.
19.3 The Motor Coupling may be worn or broken.
21.3 Inspect the door for faulty or damaged
19.4 Test the manual operation of the door. The parts.
door may be damaged or require
21.4 Check the Over-load Sensor settings of the
realignment or adjustment.
door operator.
An unbalanced door can adversely affect
the performance of the door operator.
19.5 Inspect the door and operator for loose
fittings and fasteners and rectify.
page 32
against sub-standard manufacturing workmanship and 13 EXCLUSIONS:-
faulty components for a period not exceeding 3 years from
the date of purchase.
13.2 damaged by an act of G_D, ( e.g. lightning strike,
8 VALIDITY of WARRANTY OFFER :- flood, fire, power surge, etc., etc.)
The validity of the warranty is conditional upon the 13.3 damaged due to misuse or abuse of the equipment,
ownership of the door operator being registered with as when installing the operator on doors which are not
Brano. suited to conversion to automatic operation, (e.g. "Tip-
Doors such as Sectional type and Spring-Pantograph Tip- In" doors or "Vertical Track" type doors which have
Up type doors qualify for coverage under this warranty. In not been fitted with an approved type of Door
every instance the installation of the door operator shall be Adaptor Kit ).
strictly in accordance with the prescribed installation 13.4 used for purposes other than that for which it has
instructions. been designed, ( e.g. for the automation of driveway
A period of 60, ( sixty ), days from the date of purchase / gates ). The "pro-alpha 2000" door operator is
installation of the garage door operator shall be not designed to operate in areas where it will
allowed for the purpose of registering ownership. be exposed to the elements.
Proof of date of purchase is required. ........ It is not weatherproof !!!
9 REGISTRATION CARD:- 13.5 used to operate doors which are not in good working
The attached registration card is to be filled out and order, ( e.g. doors which are improperly balanced or are
returned to Brano. Be sure to record all the in a state of disrepair ).
information requested:- 14.6 installed on doors which have to cater for very high
9.1 The operator's serial number. traffic flows, ( i.e. more than 10 cycles per day ). The
equipment is designed for, and intended to be used
9.2 The date of installation.
in, a domestic environment .
9.3 If applicable, the type of door adaptor kit installed, e.g.
13.7 damaged due to malicious causes or sabotage.
"Pro-Rola 1" system or "Side-mount" system.
13.8 damaged due to faulty or incorrect installation
9.4 The Type of garage door you own and the date the
techniques and substandard workmanship, (e.g. non
door was purchased. standard or improper wiring work, incorrect fitting of the
9.5 The Name of your Dealer / Installer. operator and / or door adaptor and conversion kits ).
10 ACCEPTANCE OF EXTENDED WARRANTY:- 13.9 damaged or have their settings disturbed due to
tampering with the equipment by unqualified
No extended warranty shall be deemed to exist unless all persons.
the information stipulated is supplied.
13.10 damaged due to fair wear and tear which is not
11 CORRESPONDENCE:- attributable to the fault of the company, ( e.g.
Always state the operator's Serial Number in any replacement of batteries and light bulbs, traveller nuts,
correspondence relating to warranty claims. and other "sacrificial" wearing parts ).
12 WARRANTED COMPONENTS:- 14 MAINTENANCE OF THE GARAGE DOOR.
12.1Brano warrants that all mechanical and e l e c t r i c a l It is, furthermore, a condition of this warranty that the
components of the 'pro-alpha 2000" garage door garage door itself be maintained in a serviceable
operator which are supplied as part of the basic kit condition in accordance with the door manufacturer's
are free of defect with respect to the quality of the instructions and as specified in the relevant sections of
materials and components used as well as the quality this "Owner's Operating Manual" and SABS - IEC
of the manufacturing and assembly workmanship 60335 - 2.
Components include the:- Proof of service to the doors may be required.
Electric motor, "worm-screw", aluminium housing, P.C. 15 DEFECTIVE PARTS:-
control card, attachment brackets and towing arms.
Faulty components shall be repaired or replaced at the sole
12.2 Important Note:- discretion of Brano. Defective parts replaced shall
The Traveller Assembly and motor-shaft coupling are become the property of Brano.
designed to be "sacrificial" wearing parts and will not be
considered as faulty components. They are therefore not 16 COSTS INCURRED FOR SERVICE LABOUR,
covered by this warranty. TRANSPORT / POSTAGE and TRAVELLING:-
Brano will be liable for the cost of the replacement
They are designed to "fail first" in order to protect more parts only ! That is, the cost of specialised labour and
expensive and "difficult-to-replace" components. If one of the cost of travelling to and from site and the cost of
these components fails, it is a sure sign that there is a fault transport or postage of spare parts are specifically
somewhere in the system. Most likely the garage door is excluded from the scope of this warranty. The faulty
out of balance or some component of the door system is component or door operator must be returned either to
malfunctioning or is damaged and requires attention. Brano or to one of its authorised Distributors for repair
or replacement. The cost incurred for such returns shall
13 EXCLUSIONS:- be for the account of the owner or installer.
The following components, services and work are specifically
excluded from the Scope of this Warranty, whether 17 CANCELLATION of WARRANTY.
specifically stated or implied. This Warranty is invalid for In the event of any of these conditions being breached,
the repair or replacement of Door Operating Equipment Brano reserves the right to cancel the warranty with
and Components which are :- immediate effect.
13.1 not supplied by Brano. Revised :- October 2001
Other .....................................................................................................................
Remote Controls
Make and Model:- ........................................................................................