Aligning/Associating Microsoft Certifications to National Certificates

National Certificate: Information Technology: Systems Support SAQA QUAL ID : 48573 NQF Level 5 Microsoft Certification: Microsoft Certified Systems Engineers (MCSE)

National Certificate: Information Technology: Systems Support SAQA QUAL ID : 48573 NQF Level 5
Microsoft Certification: Microsoft Certified Systems Engineers (MCSE)
Microsoft Certified Systems Engineers (MCSEs) credential is the premier credential for professionals who can successfully plan, design and implement a network infrastructure, Active Directory-based infrastructure, and client deployment on the Microsoft Windows Server 2003 platform. They also perform maintenance at a high level for medium to large-sized Windows Server 2003-based environments. IT Professionals who analyze the business requirements and design, plan, and implement, the infrastructure for business solutions based on the Microsoft Windows Server 2003 System integrated software. MCSE candidates should have at least one year of experience planning, implementing, and analyzing business solutions with Microsoft products and technologies. Together with the Microsoft core exams, the Microsoft elective exams provide a valid and reliable measure of technical proficiency and expertise in solution design and implementation. MCSE candidates should also have at least one year of experience implementing and administering network operating systems and desktop operating systems. Microsoft Certified Systems Engineer (MCSE) candidates on the Microsoft Windows Server 2003 track are required to satisfy the following requirements:

Microsoft Core Exams (6 Exams Required)

Four networking system exams: Exam 70290: Managing and Maintaining a Microsoft Windows Server Environment Exam 70291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Exam 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure One client operating system exam: Exam 70270: Installing, Configuring, and Administering Microsoft Windows XP Professional One Design exam: Exam 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

Microsoft Elective Exams (1 Exam Required)

Exam 70-228: Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition

9/19/2005 v1.1 -1-

Core Unit Standards

Qual ID SAQA ID UNIT STANDARD TITLE NQF LEVEL CREDIT S Microsoft Official Course 2274 2275 2276 Q-48573Core 114046 Demonstrate an understanding of issues affecting the management of a local area computer network (LAN) 5 4 2277 2278 2279 2282 2272 Q-48573Core 114047 Install and configure a multi-user networked operating system 2275 5 9 2279 2282 2272 Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement 2274 5 8 2278 2279 2282 2275 2276 Q-48573Core 114053 Monitor and maintain a multi-user networked operating system 5 6 2278 2279 2282 Microsoft Official Course Name Managing a Microsoft Windows Server 2003 Environment Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Windows XP Professional Maintaining a Microsoft Windows Server 2003 Environment Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Windows XP Professional Managing a Microsoft Windows Server 2003 Environment Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Microsoft Exam Code 70-290 70290 70-291 70-291 70-293 70-294 70-297 70-270 70-290 70-294 70-297 70-270 70-290 70-293 70-294 70-297 70-290 70-291 70-293 70-294 70-297

Q-48573Core

114052

9/19/2005 v1.1 -2-

2275 2276 Q-48573Core 114054 Administer a local area computer network 5 7 2278 2279 2282 2275 2276 Q-48573Core 114056 Describe enterprise systems management and its role in IT systems support 5 3 2278 2279 2282 2272 2275 Q-48573Core Demonstrate an understanding of the concepts of Multi-User computer Operating systems 2276 5 7 2277 2279 2282 2272 2275 Q-48573Core Demonstrate an understanding of local area computer networks, by installing a networked workstation 2276 5 5 2278 2279 2282

Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Windows XP Professional Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Windows XP Professional Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

70-290 70-291 70-293 70-294 70-297 70-290 70-291 70-293 70-294 70-297 70-270 70-290 70-291 70-291 70-294 70-297 70-270 70-290 70-291 70-293 70-294 70-297

114058

114060

9/19/2005 v1.1 -3-

2275 Q-48573Core Demonstrate an understanding of Wide Area Computer Networks (WAN`s), comparing them with Local Area Networks (LAN`s) 2276 5 5 2278 2279 2272 2275 2276 Q-48573Core 114066 Test Networked IT systems against given specifications 5 4 2277 2278 2279 2282 2275 2276 Q-48573Core 114072 Install and commission a local area computer network 5 9 2278 2279 2282 2276 Q-48573Core Demonstrate an understanding of different computer network architectures and standards 2277 5 5 2278 2282

114061

Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Implementing and Supporting Microsoft Windows XP Professional Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

70-290 70-291 70-294 70-294 70-270 70-290 70-291 70-291 70-293 70-294 70-297 70-290 70-291 70-293 70-294 70-297 70-291 70-291 70-293 70-297

114074

9/19/2005 v1.1 -4-

2276 2277 Q-48573Core 114075 Design a local area computer network for a departmental office environment 5 5 2278 2279 2282

Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

70-291 70-291 70-293 70-294 70-297

9/19/2005 v1.1 -5-

Fundamental Unit Standards

Qual ID Q-48573Fund Q-48573Fund SAQA ID UNIT STANDARD TITLE Writing business reports in Retail/Wholesale practices Work as a project team member NQF LEVEL 5 4 CREDIT S 6 8 2279 5 4 2282 5 4 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure 70-294 70-297 Microsoft Official Course 2282 Microsoft Official Course Name Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Microsoft Exam Code 70-297

8252 10135

Q-48573Fund

114050

Explain the principles of business and the role of information technology Conduct a technical practitioners meeting Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa Demonstrate an understanding of estimating a unit of work and the implications of late delivery Use computer technology to research a computer topic

Q-48573Fund Q-48573Fund Q-48573Fund Q-48573Fund

114051

114055

114059

5 2072 Administering a Microsoft SQL Server 2000 Database Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Windows XP Professional Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure 70-228 70-297 70-270 70-290 70-291 70-291 70-294 70-297

114076

3 2282 2272 2275

Q-48573Fund

114183

Apply the principles of resolving problems for single-user and multiuser computer operating systems

2276 5 7 2277 2279 2282

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Elective Unit Standards: Specialization Field: Hardware and peripherals Support for Server Computers. (Minimum 25 credits needed.)
Qual ID SAQA ID UNIT STANDARD TITLE NQF LEVEL CREDIT S Microsoft Official Course Microsoft Official Course Name Microsoft Exam Code

Q-48573Elect

114062

Assemble a server computer and peripherals from modules

5 2274 Managing a Microsoft Windows Server 2003 Environment Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Managing a Microsoft Windows Server 2003 Environment Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Managing and Maintaining a Microsoft Windows Server 2003 Environment Maintaining a Microsoft Windows Server 2003 Environment 70-290 70-290 70-291 70-291 70-290 70-290 70-291 70-291 70-294 70-297 70-290 70-290

Q-48573Elect

114063

Install a server computer and peripherals

2275 5 7 2276 2277 2274 2275

Q-48573Elect

114064

Install and commision multi-user application software for a server computer

2276 5 5 2277 2279 2282

Q-48573Elect

114065

Maintain and repair a server computer to module level

2273 5 10 2275

9/19/2005 v1.1 -7-

2274 Q-48573Elect 114073 Install and commission multi-user system software on a server computer 2275 5 7 2279 2282 Q-48573Elect 114077 Maintain and repair server computer peripherals to module level 5 10

Managing a Microsoft Windows Server 2003 Environment Maintaining a Microsoft Windows Server 2003 Environment Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

70-290 70-290 70-294 70-297

9/19/2005 v1.1 -8-

Elective Unit Standards: Specialization Field: Computer Operations Support (minimum 25 credits needed)

Qual ID

SAQA ID

UNIT STANDARD TITLE

NQF LEVEL

CREDIT S

Microsoft Official Course 2275 2276

Microsoft Official Course Name Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Windows XP Professional Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

Microsoft Exam Code 70-290 70-291 70-291 70-293 70-294 70-297 70-270 70-290 70-291 70-291 70-293 70-294 70-297

Q-48573Elect

114043

Support a local area computer network

2277 5 10 2278 2279 2282 2272 2275 2276

Q-48573Elect

114044

Demonstrate an understanding of change management for computer systems

2277 2278 2279 2282

9/19/2005 v1.1 -9-

2275 2276 Q-48573Elect Operate an enterprise server computer system 2277 5 6 2278 2279 2282 Q-48573Elect Create database access for a computer application using structured query language Demonstrate an understanding of Computer Database Management Systems Install high-volume/Hign-Speed computer cabling for server computer system 2072 5 9 2279 2072 5 7 2279

Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Administering a Microsoft SQL Server 2000 Database Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Administering a Microsoft SQL Server 2000 Database Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

70-290 70-291 70-291 70-293 70-294 70-297 70-228 70-294 70-228 70-294

114045

114048

Q-48573Elect

114049

Q-48573Elect

114057

10

9/19/2005 v1.1 - 10 -

2272 2276 Q-48573Elect Administer security systems for a multi-user computer system 2277 6 15 2275 2279 2282

Implementing and Supporting Microsoft Windows XP Professional Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Maintaining a Microsoft Windows Server 2003 Environment Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

70-270 70-291 70-291 70-290 70-294 70-297

114069

9/19/2005 v1.1 - 11 -

Project Ideas to Address GAPS

National Certificate: Information Technology: Systems Support SAQA QUAL ID : 48573 NQF Level 5 Microsoft Certification: Microsoft Certified Systems Engineers (MCSE)

Unit Standard Title:

Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa

Unit Standard ID number:

114055

Credits:
3

NQF Level:
5

Projects Addressing Gaps in Microsoft Courseware

Specific Outcomes
1. Describe professionalism for the computer industry in South Africa.

Assessment Criteria
1. The description identifies acceptable and unacceptable professional practices found in the computer industry.

Development work required for the current learning programme / GAP

List acceptable and unacceptable practices. Discuss why each practice is acceptable or not. Use local computer distributors and newspaper advertisements to compile this list.

2. The description identifies known professional bodies in South Africa.

Research professional bodies and how laws can be enforced in keeping computer users ethical in South Africa.

Create a list of bodies with the following headings:- URL - Body - Description 3. A short description of each named professional body is provided. Swap lists making sure all information is distributed.

ASSESSMENT OUTCOME RANGE As for criteria 1.2

Page 1 of 3 v1.1

Unit Standard Title:

Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa

Unit Standard ID number:

114055

Credits:
3

NQF Level:
5

2. Describe the codes of practice for professionalism in the IT industry in South Africa

1. The description identifies the codes of practice for the IT industry in South Africa.

Debate what would be categorised as good ethical practice in the South Africas Computer Industry.

2. The description provides a brief explanation of the codes of practice identified.

Debate the practices identified in 2.1.Convince each other of the validity of the view point or code of practice. Summarize and list of code of ethics agreed upon.

3. Describe the code of ethics in the computer industry in South Africa.

1. The description confirms that the computer industry supports equality of opportunity.

Research salaries, gender, etc. in a South African Newspaper Articles.

2. The description confirms the understanding that the computer industry is against computer software piracy.

Present a short description on how to determine if software is valid and licensed and discuss why software piracy is illegal.

Page 2 of 3 v1.1

Unit Standard Title:

Demonstrate an awareness of ethics and professionalism for the computer industry in South Africa

Unit Standard ID number:

114055

Credits:
3

NQF Level:
5

3. The description identifies ways in which piracy is addressed in South Africa

Discuss the different vendors way of dealing with Software Piracy in South Africa

Page 3 of 3 v1.1

Unit Standard Title:

Conduct a Technical Practitioners Meeting

Unit Standard ID number:

114051

Credits:
5

NQF Level:
4

Projects Addressing Gaps in Microsoft Courseware

Specific Outcomes

Assessment Criteria

Development work required for the current learning programme / GAP

Discuss the importance of the different meetings types in deciding and approving business requirements and deliverables when following a methodology such as the Microsoft Solutions Framework Model. ASSESSMENT CRITERION RANGE One of Contract meetings, technical review meetings, project review meetings. Discuss and list the roles in Microsoft Solutions Framework Model and who would be the facilitator and responsible for leading the meetings when using Microsoft Solutions Framework Model. ASSESSMENT CRITERION RANGE Democratic, Autocratic, Facilitative. Role-play and discuss how all stakeholders would come to an agreement in meetings held. Discuss the waterfall and spiral project methodology and why Microsoft uses a hybrid: Microsoft Solutions Framework Model 4.0 or Agile. ASSESSMENT CRITERION RANGE Voting, Consensus, Criteria-based rating, Ranking, Paired comparisons.

1. Demonstrate knowledge of different types of technical practitioners meetings.

1. The demonstration describes the types of technical meetings and their uses.

2. The demonstration identifies leadership styles used in meeting procedures.

3. The demonstration identifies decision making processes used in meetings.

4. The demonstration describes meeting conventions relevant to the type of meeting chosen.

Discuss the different types of meetings used during the software development life cycle. Discuss what would be discussed at these meetings and the deliverables presented at these meetings.

ASSESSMENT OUTCOME RANGE Moving; Seconding; Amending; Voting Procedures

Page 1 of 5 v1.1

Unit Standard Title:

Conduct a Technical Practitioners Meeting

Unit Standard ID number:

114051

Credits:
5

NQF Level:
4

5. The demonstration identifies that the note taker should have technical background knowledge.

Discuss the technical background needed to take notes and the terminology used.

2. Prepare for a technical practitioners meeting

1. The preparation ensures physical arrangements for the meeting is done, relevant to the type of meeting.

Pre-meeting: Draft a plan of venue, delegates, logistics, and deliverables needed to conduct a meeting. Prioritize and select information according to criteria. Different lay-outs of the tables in the meeting room are discussed and how this could encourage successful communications. ASSESSMENT CRITERION RANGE Venue selection, Facilities, Technology required, Relevant supporting information.

2. The preparation ensures that meeting outcomes are clear, concise and well documented.

Discuss different techniques that can be used to stick to a topic and not to stray off the topic. ASSESSMENT CRITERION RANGE Venue selection, Facilities, Technology required, Relevant supporting information.

3. The preparation ensures that meeting invitations are extended to relevant participants timeously.

Discuss who should be invited to a meeting in the different phases of the Microsoft Solutions Framework and what role and responsibilities the different roles own. ASSESSMENT CRITERION RANGE Venue selection, Facilities, Technology required Relevant supporting information.

Page 2 of 5 v1.1

Unit Standard Title:

Conduct a Technical Practitioners Meeting

Unit Standard ID number:

114051

Credits:
5

NQF Level:
4

List the rules and norms for the types of meetings chosen and why behaviour is important. 3. Chair a Technical Practitioners Meeting 1. The chair and members agree on rules and guidelines on behavior.

ASSESSMENT CRITERION RANGE Relevant to the type of meeting preparing for. Role-play a meeting according to a scenario. Record the meeting. Assess responses and behaviours in the meeting. List the behaviours and responses identified as positive and negative.

2. The chair applies agreed meeting conventions throughout the meeting, according to the type of meeting and in accordance with the standing procedures of the organisation(s) involved.

ASSESSMENT CRITERION RANGE Relevant to the type of meeting preparing for. Discuss the different roles in a team and what type of information in the project is relevant to which role.

3. The chair ensures that the published agenda is followed. ASSESSMENT CRITERION RANGE Relevant to the type of meeting preparing for.

4. The chair provides for active participation by all members to avoid/ minimize conflict.

List behaviors that encouraged participation and behaviors that would be negative to open discussion.

Page 3 of 5 v1.1

Unit Standard Title:

Conduct a Technical Practitioners Meeting

Unit Standard ID number:

114051

Credits:
5

NQF Level:
4

5. The chair ensures that meeting topics are prioritised and that discussion times are allocated according to importance, urgency, complexity and agenda.

A time-plan is calculated according to the amount of people at the role-play meeting and the priorities list compiled in 2.2.

6. The chair ensures that agreed decisions are clear, accurate, includes a time frame for action and are within the mandate of the type of meeting conducted. 4. Conduct post meeting follow up for a technical meeting. 1. The follow up ensures minutes of the meeting is produced accurately and in line with the policy of the organisation

Ensure that the meeting is held within the specific time given and that only topics on the agenda are discussed.

Role-play one meeting with the entire class. Select a few delegates to take notes for the minutes. All the minutes taken are copied and compared. Assess the accuracy and clarity.

ASSESSMENT OUTCOME RANGE Circulation of Minutes; Recommendations; Motions passed; Feedback.

2. The follow up communicates agreed records of discussion to interested parties in a format and time frame that meet requirements of the type of meeting and of the organisation(s) involved.

Discuss why it is important to have role-players take responsibility and give feedback after a meeting. ASSESSMENT OUTCOME RANGE One of Contractual, technical review or project specific.

Page 4 of 5 v1.1

Unit Standard Title:

Conduct a Technical Practitioners Meeting

Unit Standard ID number:

114051

Credits:
5

NQF Level:
4

3. One of Contractual, technical review or project specific.

Discuss the minutes distributed and ask questions about uncertainties and how the minutes could be improved..

Page 5 of 5 v1.1

Unit Standard Title:

Use computer technology to Demonstrate an understanding of estimating a unit of work and the implications of late delivery

Unit Standard ID number:

114059

Credits:
3

NQF Level:
4

Projects Addressing Gaps in Microsoft Courseware

Specific Outcomes

Assessment Criteria

Development work required for the current learning programme / GAP

Discuss the principles of a cost/benefit analysis, using the feature resource cost and time triangle used in Microsoft Solutions Framework and how this is utilised to control time and cost management in projects using Microsoft Solutions Framework. ASSESSMENT RANGE OUTCOME Costs, benefits

1. Demonstrate the ability to interpret given cost/benefit analysis documentation.

1. The demonstration identifies different parts of a cost/benefit analysis

2. Explains the purpose of the different parts of a cost/benefit analysis. 2. Prepare a time estimate for an element of work.

Discuss the impact of changing features; cost, resources or time, has on a project.

1. The time estimate is based on a breakdown of the component in the logical parts for estimating. 2. The time estimate is based on an understanding that the estimate should include the implementation / testing of interfaces to other components where applicable. 1. The cost estimate is based on a breakdown of the component in the logical parts for estimating.

Discuss methods of estimating time, for example using past experience as a reference. Create a project in Microsoft Excel or Microsoft Projects. Projects are analysed into smaller tasks. Time is allocated to these smaller tasks.

The time ration between the different phases in Microsoft Solutions Framework and Agile are discussed. Research methods of cost estimation in Microsoft Projects or Microsoft Excel, and compare the results.

3. Prepare a cost estimate for an element of work.

ASSESSMENT RANGE OUTCOME At least one of: structured programming, object oriented programming.

Page 1 of 2 v1.1

Unit Standard Title:

Use computer technology to Demonstrate an understanding of estimating a unit of work and the implications of late delivery

Unit Standard ID number:

114059

Credits:
3

NQF Level:
4

2. The cost estimate is based on an understanding that the estimate should include the implementation/ testing of interfaces to other components where applicable. 3. The cost estimate demonstrates an understanding that being assisted by other resources or people could escalate the costs.

Discuss the three basic types that cost estimate consists of, and the order of each of the following:Magnitude Estimates Budget Estimates Definite Estimates

Discuss previous experiences working on projects and how the estimation compared to reality.

4. Demonstrate an understanding of the effect of late delivery of an element of work.

1. The demonstration confirms the understanding that an element delivered is often a subset of a bigger deliverable.

Discuss the importance of appropriate planning tools and techniques. The delegates discuss how the deliverables depend on each other.

ASSESSMENT CRITERION RANGE Time, cost Discuss how late delivery influences cost and how the ratio between time and cost can influence the quality of project deliverables.

2. The demonstration explains the affect of late delivery on other related components.

Page 2 of 2 v1.1

Microsoft Exam to Course Matrix

National Certificate: Information Technology: Systems Support SAQA QUAL ID : 48573 NQF Level 5 Microsoft Certification: Microsoft Certified Systems Engineers (MCSE)

MCSE / MCDBA Exam 70-293

Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Key to the Matrix:

100 % 50 % The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-293

Planning and Implementing Server Roles and Server Security
Configure security for servers that are assigned specific roles. Plan a secure baseline installation. Plan a strategy to enforce system default security settings on new systems. Identify client operating system default security settings. Identify all server operating system default security settings.

Course 2278

Course 2830

100%

100%

Plan security for servers that are assigned specific roles. Roles might include domain controllers, Web servers, database servers, and mail servers. Deploy the security configuration for servers that are assigned specific roles. Create custom security templates based on server roles. 100%

Evaluate and select the operating system to install on computers in an enterprise. Identify the minimum configuration to satisfy security requirements. 100%

Exam 70 293 V1.0 Page 1 of 6

Planning, Implementing, and Maintaining a Network Infrastructure

Plan a TCP/IP network infrastructure strategy. Analyze IP addressing requirements. Plan an IP routing solution. Create an IP subnet scheme.

100%

Plan and modify a network topology. Plan the physical placement of network resources. Identify network protocols to be used. 100%

Plan an Internet connectivity strategy.

100%

Plan network traffic monitoring. Tools might include Network Monitor and System Monitor.
Troubleshoot connectivity to the Internet. Diagnose and resolve issues related to Network Address Translation (NAT). Diagnose and resolve issues related to name resolution cache information. Diagnose and resolve issues related to client configuration.

100%

100%

Troubleshoot TCP/IP addressing. Diagnose and resolve issues related to client computer configuration. Diagnose and resolve issues related to DHCP server address assignment. 100%

Plan a host name resolution strategy. Plan a DNS namespace design. Plan zone replication requirements. Plan a forwarding configuration. 100%

Exam 70 293 V1.0 Page 2 of 6

Plan for DNS security. Examine the interoperability of DNS with third-party DNS solutions.

Plan a NetBIOS name resolution strategy. Plan a WINS replication strategy. Plan NetBIOS name resolution by using the Lmhosts file. 100%

Troubleshoot host name resolution. Diagnose and resolve issues related to DNS services. Diagnose and resolve issues related to client computer configuration. 100%

Planning, Implementing, and Maintaining Routing and Remote Access

Plan a routing strategy. Identify routing protocols to use in a specified environment. Plan routing for IP multicast traffic. 100%

Plan security for remote access users. Plan remote access policies. Analyze protocol security requirements. Plan authentication methods for remote access clients.

100%

Implement secure access between private networks. Create and implement an IPSec policy. 100%

Exam 70 293 V1.0 Page 3 of 6

Troubleshoot TCP/IP routing. Tools might include the route, tracert, ping, pathping, and netsh commands and Network Monitor.

100%

Planning, Implementing, and Maintaining Server Availability

Plan services for high availability. Plan a high availability solution that uses clustering services. Plan a high availability solution that uses Network Load Balancing.

Identify system bottlenecks; including memory, processor, disk, and network related bottlenecks. Identify system bottlenecks by using System Monitor. 100%

Implement a cluster server. Recover from cluster node failure.

Manage Network Load Balancing. Tools might include the Network Load Balancing Monitor Microsoft Management Console (MMC) snap-in and the WLBS cluster control utility. Plan a backup and recovery strategy. Identify appropriate backup types. Methods include full, incremental, and differential. Plan a backup strategy that uses volume shadow copy. Plan system recovery that uses Automated System Recovery (ASR).

100%

Planning and Maintaining Network Security

Configure network protocol security. Configure protocol security in a heterogeneous client computer environment. Configure protocol security by using IPSec policies. 100%

Exam 70 293 V1.0 Page 4 of 6

Configure security for data transmission. Configure IPSec policy settings. 100%

Plan for network protocol security. Specify the required ports and protocols for specified services. Plan an IPSec policy for secure network communications. 100%

Plan secure network administration methods. Create a plan to offer Remote Assistance to client computers. Plan for remote administration by using Terminal Services. 100%

Plan security for wireless networks. Plan security for data transmission. Secure data transmission between client computers to meet security Secure data transmission by using IPSec. requirements.

50%

100%

Troubleshoot security for data transmission. Tools might include the IP Security Monitor MMC snap-in and the Resultant Set of Policy (RSoP) MMC snap-in.

100%

Planning, Implementing, and Maintaining Security Infrastructure.

Configure Active Directory directory service for certificate publication. Plan a public key infrastructure (PKI) that uses Certificate Services. Identify the appropriate type of certificate authority to support certificate issuance requirements. Plan the enrollment and distribution of certificates. 100% 50% 100%

Exam 70 293 V1.0 Page 5 of 6

Plan for the use of smart cards for authentication.

Plan a framework for planning and implementing security. Plan for security monitoring. Plan a change and configuration management framework for security. 50% 100%

Plan a security update infrastructure. Tools might include Microsoft Baseline Security Analyzer and Microsoft Software Update Services.

100%

Exam 70 293 V1.0 Page 6 of 6

MCSE
100 % 50 %

Exam 70-294 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
Key to the Matrix:
The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-294

Planning and Implementing an Active Directory Infrastructure
Plan a strategy for placing global catalogue servers. Evaluate network traffic considerations when placing global catalogue servers. Evaluate the need to enable universal group caching.

Course 2279

100 %

Plan flexible operations master role placement. Plan for business continuity of operations master roles. Identify operations master role dependencies. 100 %

Implement an Active Directory service forest and domain structure. Create the forest root domain. Create a child domain. Create and configure Application Data Partitions. Install and configure an Active Directory domain controller. Set an Active Directory forest and domain functional level based on requirements. Establish trust relationships. Types of trust relationships might include external trusts, shortcut trusts, and cross-forest trusts.

100 %

Implement an Active Directory site topology.

100%

Exam 70 294 V1.0 Page 1 of 4

Configure site links. Configure preferred bridgehead servers.

Plan an administrative delegation strategy. Plan an organizational unit (OU) structure based on delegation requirements. Plan a security group hierarchy based on delegation requirements. 100%

Managing and Maintaining an Active Directory Infrastructure

Manage an Active Directory forest and domain structure. Manage trust relationships. Manage schema modifications. Add or remove a UPN suffix.

100%

Manage an Active Directory site. Configure replication schedules. Configure site link costs. Configure site boundaries.

100%

Monitor Active Directory replication failures. Tools might include Replication Monitor, Event Viewer, and support tools. Monitor Active Directory replication. Monitor File Replication service (FRS) replication. 100%

Restore Active Directory directory services. 100% Perform an authoritative restore operation.

Exam 70 294 V1.0 Page 2 of 4

Perform a nonauthoritative restore operation.

Troubleshoot Active Directory. Diagnose and resolve issues related to Active Directory replication. Diagnose and resolve issues related to operations master role failure. Diagnose and resolve issues related to the Active Directory database.

100%

Planning and Implementing User, Computer, and Group Strategies

Plan a security group strategy. Plan a user authentication strategy. Plan a smart card authentication strategy. Create a password policy for domain users. 100% 100%

Plan an OU structure. Analyze the administrative requirements for an OU. Analyze the Group Policy requirements for an OU structure. 100%

Implement an OU structure. Create an OU. Delegate permissions for an OU to a user or to a security group. Move objects within an OU hierarchy.

100%

Exam 70 294 V1.0 Page 3 of 4

Planning and Implementing Group Policy

Plan Group Policy strategy. Plan a Group Policy strategy by using Resultant Set of Policy (RSoP) Planning mode. Plan a strategy for configuring the user environment by using Group Policy. Plan a strategy for configuring the computer environment by using Group Policy.

100%

Configure the user environment by using Group Policy. Distribute software by using Group Policy. Automatically enrol user certificates by using Group Policy. Redirect folders by using Group Policy. Configure user security settings by using Group Policy.

100%

Deploy a computer environment by using Group Policy. Distribute software by using Group Policy. Automatically enrol computer certificates by using Group Policy. Configure computer security settings by using Group Policy.

50%

Managing and Maintaining Group Policy

Troubleshoot issues related to Group Policy application. deployment. Tools might include RSoP and the gpresult command. Maintain installed software by using Group Policy. Distribute updates to software distributed by Group Policy. Configure automatic updates for network clients by using Group Policy. 100% 100%

Troubleshoot the application of Group Policy security settings. Tools might include RSoP and the gpresult command.

100%

Exam 70 294 V1.0 Page 4 of 4

MCSA / MCSE Exam 70-291

Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Key to the Matrix:
100 % 50 % The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-291

Implementing, Managing, and Maintaining IP Addressing
Configure TCP/IP addressing on a server computer. Manage DHCP. Manage DHCP clients and leases. Manage DHCP Relay Agent. Manage DHCP databases. Manage DHCP scope options. Manage reservations and reserved clients.

Course 2276

Course 2277

100 %

100 %

Troubleshoot TCP/IP addressing. Diagnose and resolve issues related to Automatic Private IP Addressing (APIPA). Diagnose and resolve issues related to incorrect TCP/IP configuration. 100 %

Troubleshoot DHCP. Diagnose and resolve issues related to DHCP authorization. Verify DHCP reservation configuration. Examine the system event log and DHCP server audit log files to find related events. Diagnose and resolve issues related to configuration of DHCP server and scope options. Verify that the DHCP Relay Agent is working correctly. Verify database integrity.

100 %

Exam 70 291 V1.0 Page 1 of 4

Implementing, Managing, and Maintaining Name Resolution

Install and configure the DNS Server service. Configure DNS server options. Configure DNS zone options. Configure DNS forwarding.

100 %

Manage DNS. Manage DNS zone settings. Manage DNS record settings. Manage DNS server options.

100 %

Monitor DNS. Tools might include System Monitor, Event Viewer, Replication Monitor, and DNS debug logs.

100 %

Implementing, Managing, and Maintaining Network Security

Implement secure network administration procedures. Implement security baseline settings and audit security settings by using security templates. Implement the principle of least privilege. 100 %

Monitor network protocol security. Tools might include the IP Security Monitor Microsoft Management Console (MMC) snap-in and Kerberos support tools. Troubleshoot network protocol security. Tools might include the IP Security Monitor MMC snap-in, Event Viewer, and Network Monitor.

100 % 100 %

Exam 70 291 V1.0 Page 2 of 4

Implementing, Managing, and Maintaining Routing and Remote Access

Configure Routing and Remote Access user authentication. Configure remote access authentication protocols. Configure Internet Authentication Service (IAS) to provide authentication for Routing and Remote Access clients. Configure Routing and Remote Access policies to permit or deny access.

100 %

Manage remote access. Manage packet filters. Manage Routing and Remote Access routing interfaces. Manage devices and ports. Manage routing protocols. Manage Routing and Remote Access clients.

100 %

Manage TCP/IP routing. Manage routing protocols. Manage routing tables. Manage routing ports.

100 %

Implement secure access between private networks. Troubleshoot user access to remote access services. Diagnose and resolve issues related to remote access VPNs. Diagnose and resolve issues related to establishing a remote access connection. Diagnose and resolve user access to resources beyond the remote access server.

100 %

100 %

Troubleshoot Routing and Remote Access routing. Troubleshoot demand-dial routing. Troubleshoot router-to-router VPNs. 100 %

Exam 70 291 V1.0 Page 3 of 4

Maintaining a Network Infrastructure

Monitor network traffic. Tools might include Network Monitor and System Monitor. Troubleshoot connectivity to the Internet. Troubleshoot server services. Diagnose and resolve issues related to service dependency. Use service recovery options to diagnose and resolve service-related issues. 100 % 100 % 100 %

Exam 70 291 V1.0 Page 4 of 4

MCSA / MCSE / MCDBA

Key to the Matrix:
100 % 50 %

Exam 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment
The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-290

Manage basic disks and dynamic disks. Monitor server hardware. Tools might include Device Manager, the Hardware Troubleshooting Wizard, and appropriate Control Panel items. Optimize server disk performance. Implement a RAID solution. Defragment volumes and partitions.

Course 2274

Course 2275
100 % 100 %

100 %

Install and configure server hardware devices. Configure driver signing options. Configure resource settings for a device. Configure device properties and settings.

100 %

Manage local, roaming, and mandatory user profiles. Create and manage computer accounts in an Active Directory environment. Create and manage groups. Identify and modify the scope of a group. Find domain groups in which a user is a member. Manage group membership. Create and modify groups by using the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in. Create and modify groups by using automation.

100 % 100 %

100 %

Exam 70 290 V1.0 Page 1 of 4

Create and manage user accounts. Create and modify user accounts by using the Active Directory Users and Computers MMC snap-in. Create and modify user accounts by using automation. Import user accounts.

100 %

Troubleshoot computer accounts. Diagnose and resolve issues related to computer accounts by using the Active Directory Users and Computers MMC snap-in. Reset computer accounts. 100 %

Troubleshoot user accounts. Diagnose and resolve account lockouts. Diagnose and resolve issues related to user account properties. 100 %

Troubleshoot user authentication issues. Configure access to shared folders. Manage shared folder permissions.

100 %

100 %

Troubleshoot Terminal Services. Diagnose and resolve issues related to Terminal Services security. Diagnose and resolve issues related to client access to Terminal Services.

Configure file system permissions. Verify effective permissions when granting permissions. Change ownership of files and folders. 100 %

Troubleshoot access to files and shared folders. Monitor and analyze events. Tools might include Event Viewer and System Monitor. Exam 70 290 V1.0

100 % 100 % Page 2 of 4

Manage software update infrastructure. Manage software site licensing. Manage servers remotely. Manage a server by using Remote Assistance. Manage a server by using Terminal Services remote administration mode. Manage a server by using available support tools.

100 % 100 %

100 %

Troubleshoot print queues. Monitor system performance. Monitor file and print servers. Tools might include Task Manager, Event Viewer, and System Monitor. Monitor disk quotas. Monitor print queues. Monitor server hardware for bottlenecks.

100 % 100 %

100 %

Monitor and optimize a server environment for application performance. Monitor memory performance objects. Monitor network performance objects. Monitor process performance objects. Monitor disk performance objects.

100 %

Manage a Web server. Manage Internet Information Services (IIS). Manage security for IIS.

Perform system recovery for a server. Implement Automated System Recovery (ASR). Restore data from shadow copy volumes. Back up files and System State data to media. 100 %

Exam 70 290 V1.0 Page 3 of 4

Configure security for backup operations.

Manage backup procedures. Verify the successful completion of backup jobs. Manage backup storage media. 100 %

Recover from server hardware failure. Restore backup data. Schedule backup jobs.

100 % 100 % 100 %

Exam 70 290 V1.0 Page 4 of 4

MCSA / MCSE Exam 70-270

Installing, Configuring, and Administering Microsoft Windows XP Professional
Key to the Matrix:
100 % 50 % The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-270

Installing Windows XP Professional
Perform and troubleshoot an attended installation of Windows XP Professional. Perform and troubleshoot an unattended installation of Windows XP Professional. Install Windows XP Professional by using Remote Installation Services (RIS). Install Windows XP Professional by using the System Preparation Tool. Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional.

Course 2272

100 %

50 %

Upgrade from a previous version of Windows to Windows XP Professional. Prepare a computer to meet upgrade requirements. Migrate existing user environments to a new installation. 100 %

Perform post-installation updates and product activation. Troubleshoot failed installations.

100 % 100 %

Exam 70 270 V1.0 Page 1 of 5

Implementing and Conducting Administration of Resources

Monitor, manage, and troubleshoot access to files and folders. Configure, manage, and troubleshoot file compression. Control access to files and folders by using permissions. Optimize access to files and folders.

Manage and troubleshoot access to shared folders. Create and remove shared folders. Control access to shared folders by using permissions. Manage and troubleshoot Web server resources.

Connect to local and network print devices. Manage printers and print jobs. Control access to printers by using permissions. Connect to an Internet printer. Connect to a local print device.

Configure and manage file systems. Convert from one file system to another file system. Configure NTFS, FAT32, or FAT file systems. 100 %

Manage and troubleshoot access to and synchronization of offline files.

50 %

Exam 70 270 V1.0 Page 2 of 5

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

Implement, manage, and troubleshoot disk devices. Install, configure, and manage DVD and CD-ROM devices. Monitor and configure disks. Monitor, configure, and troubleshoot volumes. Monitor and configure removable media, such as tape devices.

50 %

Implement, manage, and troubleshoot display devices. Configure multiple-display support. Install, configure, and troubleshoot a video adapter. 100 %

Configure Advanced Configuration Power Interface (ACPI). Implement, manage, and troubleshoot input and output (I/O) devices. Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader. Monitor, configure, and troubleshoot multimedia hardware, such as cameras. Install, configure, and manage modems. Install, configure, and manage Infrared Data Association (IrDA) devices. Install, configure, and manage wireless devices. Install, configure, and manage USB devices. Install, configure, and manage hand held devices. Install, configure, and manage network adapters.

100 %

Manage and troubleshoot drivers and driver signing. Monitor and configure multiprocessor computers.

100 %

Exam 70 270 V1.0 Page 3 of 5

Monitoring and Optimizing System Performance and Reliability

Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop. Optimize and troubleshoot memory performance. Optimize and troubleshoot processor utilization. Optimize and troubleshoot disk performance. Optimize and troubleshoot application performance. Configure, manage, and troubleshoot Scheduled Tasks.

Manage, monitor, and optimize system performance for mobile users. Restore and back up the operating system, System State data, and user data. Recover System State data and user data by using Windows Backup. Troubleshoot system restoration by starting in safe mode. Recover System State data and user data by using the Recovery console.

50 %

Configuring and Troubleshooting the Desktop Environment

Configure and manage user profiles and desktop settings. Configure support for multiple languages or multiple locations. Enable multiple-language support. Configure multiple-language support for users. Configure local settings. Configure Windows XP Professional for multiple locations. 100 %

50 %

Manage applications by using Windows Installer packages.

Exam 70 270 V1.0 Page 4 of 5

Implementing, Managing, and Troubleshooting Network Protocols and Services

Configure and troubleshoot the TCP/IP protocol. Connect to computers by using dial-up networking. Connect to computers by using a virtual private network (VPN) connection. Create a dial-up connection to connect to a remote access server. Connect to the Internet by using dial-up networking. Configure and troubleshoot Internet Connection Sharing (ICS). 50 %

50 %

Connect to resources by using Internet Explorer. Configure, manage, and implement Internet Information Services (IIS). Configure, manage, and troubleshoot Remote Desktop and Remote Assistance. Configure, manage, and troubleshoot an Internet Connection Firewall (ICF). 100 %

Configuring, Managing, and Troubleshooting Security

Configure, manage, and troubleshoot Encrypting File System (EFS). Configure, manage, and troubleshoot a security configuration and local security policy. Configure, manage, and troubleshoot local user and group accounts. Configure, manage, and troubleshoot auditing. Configure, manage, and troubleshoot account settings. Configure, manage, and troubleshoot account policy. Configure, manage, and troubleshoot user and group rights. Troubleshoot cache credentials. 100 % 100 %

100 %

Configure, manage, and troubleshoot Internet Explorer security settings.

Exam 70 270 V1.0 Page 5 of 5

MCSA / MCSE / MCDBA Exam 70-228

Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition
Key to the Matrix:
100 % 50 % The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-228

Installing and Configuring SQL Server 2000
Install SQL Server 2000. Considerations include clustering, default collation, file locations, number of instances, and service accounts. Upgrade to SQL Server 2000. Perform a custom upgrade. Upgrade to SQL Server 2000 from SQL Server 6.5. Upgrade to SQL Server 2000 from SQL Server 7.0.

Course 2072

Course 2073

100 %

Create a linked server. Configure SQL Mail and SQLAgentMail. Configure network libraries. Troubleshoot failed installations. 50 % 50 %

100 %

50 %

Creating SQL Server 2000 Databases

Configure database options for performance. Considerations include capacity, network connectivity, physical drive configurations, and storage locations. Attach and detach databases. Create and alter databases. Add filegroups. Configure filegroup usage. Expand and shrink a database. Set database options by using the ALTER DATABASE or CREATE DATABASE statements. Exam 70 228 V1.0 Page 1 of 3 50 % 50 %

100 %

50 %

Size and place the transaction log.

Create and manage objects. Objects include constraints, indexes, stored procedures, triggers, and views.

100 %

Managing, Monitoring, and Troubleshooting SQL Server 2000 Databases

Optimize database performance. Considerations include indexing, locking, and recompiling. Optimize data storage. Optimize files and filegroups. Manage database fragmentation. 100 % 100 %

Modify the database schema. Perform disaster recovery operations. Perform backups. Recover the system state and restore data. Configure, maintain, and troubleshoot log shipping.

100 %

100 %

Perform integrity checks. Methods include configuring the Database Maintenance Plan Wizard and using the Database Consistency Checker (DBCC). Troubleshoot transactions and locking by using SQL Profiler, SQL Server Enterprise Manager, or Transact-SQL. 50 % 50 %

Extracting and Transforming Data with SQL Server 2000

Set up IIS virtual directories to support XML. Import and export data. Methods include the Bulk Insert task, the bulk copy program, Data Transformation Services (DTS), and heterogeneous queries. Develop and manage DTS packages. Manage linked servers. Manage OLE DB Providers. Configure security mapping. 100 % 50 % 50 %

Convert data types. Exam 70 228 V1.0 Page 2 of 3

Configure, maintain, and troubleshoot replication services.

50 %

Managing and Monitoring SQL Server 2000 Security

Configure mixed security modes or Windows Authentication. Considerations include client connectivity, client operating system, and security infrastructure. Create and manage log ons. Create and manage database users. Create and manage security roles. Roles include application, database, and server. Add and remove users from roles. Create roles to manage database security. 100 % 100 % 100 % 100 %

Enforce and manage security by using stored procedures, triggers, views, and user-defined functions. Set permissions in a database. Considerations include object permissions, object ownership, and statement permissions. Manage security auditing. Methods include SQL Profiler and C2 auditing. 100 %

100 %

Managing, Monitoring, and Troubleshooting SQL Server 2000

Create, manage, and troubleshoot SQL Server Agent jobs. Configure alerts and operators by using SQL Server Agent. Optimize hardware resource usage. Resources include CPU, disk I/O, and memory. Monitor hardware resource usage by using System Monitor. Resolve system bottlenecks by using System Monitor. 100 % 100 % 100 %

Optimize and troubleshoot SQL Server system activity. Activities include cache hits, connections, locks, memory allocation, recompilation, and transactional throughput. Monitor SQL Server system activity by using traces. Monitor SQL Server system activity by using System Monitor. 100 %

Exam 70 228 V1.0 Page 3 of 3

MCSE

Exam 70-297 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
Key to the Matrix:
100 % 50 % The course includes material to prepare you for this task. The course includes some material to prepare your for this task. You will need to supplement the course with additional work.

Skills measured by exam 70-297

Creating the Conceptual Design by Gathering and Analyzing Business and Technical Requirements
Analyze the impact of Active Directory on the existing technical environment. Analyze hardware and software requirements. Analyze interoperability requirements. Analyze current level of service within an existing technical environment. Analyze current network administration model. Analyze network requirements.

Course 2282

100 %

Analyze DNS for Active Directory directory service implementation. Analyze the current DNS infrastructure. Analyze the current namespace. 100 %

Analyze existing network operating system implementation. Identify the existing domain model. Identify the number and location of domain controllers on the network. Identify the configuration details of all servers on the network. Server types might include primary domain controllers, backup domain controllers, file servers, print servers, and Web servers.

100 %

Analyze security requirements for the Active Directory directory service. 100 % Analyze current security policies, standards, and procedures. Page 1 of 6 Exam 70 297 V1.0

Identify the impact of Active Directory on the current security infrastructure. Identify the existing trust relationships.

Design the Active Directory infrastructure to meet business and technical requirements. Design the envisioned administration model. Create the conceptual design of the Active Directory forest structure. Create the conceptual design of the Active Directory domain structure. Design the Active Directory replication strategy. Create the conceptual design of the organizational unit (OU) structure.

100 %

Design the network services infrastructure to meet business and technical requirements. Create the conceptual design of the DNS infrastructure. Create the conceptual design of the WINS infrastructure. Create the conceptual design of the DHCP infrastructure. Create the conceptual design of the remote access infrastructure.

100 %

Identify network topology and performance levels. Identify constraints in the current network infrastructure. Interpret current baseline performance requirements for each major subsystem. 100 %

Analyze the impact of the infrastructure design on the existing technical environment. Analyze hardware and software requirements. Analyze interoperability requirements. Analyze current level of service within the existing technical environment. Analyze network requirements.

100 %

Page 2 of 6 Exam 70 297 V1.0

Creating the Logical Design for an Active Directory Infrastructure

Design an OU structure. Identify the Group Policy requirements for the OU structure. Design an OU structure for the purpose of delegating authority. 100 %

Design a security group strategy. Define the scope of a security group to meet requirements. Define resource access requirements. Define administrative access requirements. Define user roles.

100 %

Design a user and computer authentication strategy. Identify common authentication requirements. Select authentication mechanisms. Optimize authentication by using shortcut trust relationships.

100 %

Design a user and computer account strategy. Specify account policy requirements. Specify account requirements for users, computers, administrators, and services. 100 %

Design an Active Directory naming strategy. Identify Internet domain name registration requirements. Specify the use of hierarchical namespace within Active Directory. Identify NetBIOS naming requirements.

100 %

Page 3 of 6 Exam 70 297 V1.0

Design migration paths to Active Directory. Define whether the migration will include an in-place upgrade, domain restructuring, or migration to a new Active Directory environment. 100 %

Design a strategy for Group Policy implementation. Design the administration of Group Policy objects (GPOs). Design the deployment strategy of GPOs. Create a strategy for configuring the user environment with Group Policy. Create a strategy for configuring the computer environment with Group Policy.

100 %

Design an Active Directory service site topology. Design sites. Identify site links. 100 %

Creating the Logical Design for a Network Services Infrastructure

Design a DNS name resolution strategy. Create the namespace design. Identify DNS interoperability with Active Directory, WINS, and DHCP. Specify zone requirements. Specify DNS security. Design a DNS strategy for interoperability with UNIX Berkeley Internet Name Domain (BIND) to support Active Directory.

100 %

Design a NetBIOS name resolution strategy. Design a WINS replication strategy. 100 %

Design security for remote access users. Identify security host requirements. Identify the authentication and accounting provider. Design remote access policies. 100 %

Page 4 of 6 Exam 70 297 V1.0

Specify logging and auditing settings.

Design a DNS service implementation. Design a strategy for DNS zone storage. Specify the use of DNS server options. Identify the registration requirements of specific DNS records.

100 %

Design a remote access strategy. Specify the remote access method. Specify the authentication method for remote access. 100 %

Design an IP address assignment strategy. Specify DHCP integration with DNS infrastructure. Specify DHCP interoperability with client types. 100 %

Creating the Physical Design for an Active Directory and Network Infrastructure
Design DNS service placement. Design an Active Directory implementation plan. Design the placement of domain controllers and global catalogue servers. Plan the placement of flexible operations master roles. Select the domain controller creation process. 100 %

100 %

Specify the server specifications to meet system requirements. Design Internet connectivity for a company. Design a network and routing topology for a company. Design a TCP/IP addressing scheme through the use of IP subnets. Specify the placement of routers.

100 % 100 %

100 %

Page 5 of 6 Exam 70 297 V1.0

Design IP address assignment by using DHCP. Design a perimeter network.

Design the remote access infrastructure. Plan capacity. Ascertain network settings required to access resources. Design for availability, redundancy, and survivability.

100 %

Page 6 of 6 Exam 70 297 V1.0