Introducing

TM Forum missions
 TM Forum: Leading the journey towards an AI-native Techco era

ODA is critical to unleashing growth, profitability and cutting-edge customer experience for the industry
 ODA giv s u th “H t ” – Simplify, Modernize and Build

How to make
Simplify • the right decisions
your • at the right time
design • for the right reasons

Open Digital
How to enable How to deliver
Architecture
• simple processes • agile business
Automate Modernize
• stable operations • composable solutions
your your
• efficient services • faster implementation
Operations build
Context: Business & software challenges in Telecoms and the role of
Open Digital Architecture (ODA)
Business Information Systems
IT systems are not always 'fit for purpose'. Within each business process, specific functions
Often this stems from business processes that are ill or activities sometimes fall down due to a lack of well
defined and business requirements that are organised information or future-proofed data structure.
incomplete or not well articulated. The problem is amplified when connecting different
organisations with different data structures.
TM Forum’s ODA Business Process Framework.
articulates best practice for the telecoms industry TM Forum’s ODA Information Framework & Functional
globally. Framework are the industry standards for
interoperability in global telecoms

ODA Practitioner

Deployment & Runtime Implementation

Onsite vs cloud: Updating & debugging existing software Even with the
has been costly & slow on telecoms' physical Implementing new code solutions or untangling legacy
environments with the requirement to create / re-create systems can be hard and time consuming.
development environments to enable this. Conversely,
'cloudification' reduces costs & increases agility/speed TM Forum’s ODA Open APIs and components are
Human vs automated: Human interventions in day-to-day designed around telecoms industry standard
operations are costly & introduce errors. processes and data frameworks – to better meet
TM Forum's ODA Canvas definition enables telecoms- business requirements & save time / money
ready, cloud-based, low-cost best practice for effective
software deployment and running – an environment that
enables automation without human error
TM Forum courses: Learn industry best practices (examples*)

Business Information Systems

• Business Process Framework (eTOM) • Information Framework (SID)
• Awareness, Fundamentals, & Practitioner levels • Awareness, Fundamentals, & Practitioner levels
• Digital Business Ecosystems: • Functional Framework
• Awareness, Fundamentals, & Practitioner levels • Awareness, Fundamentals, & Practitioner levels
• Business Capabilities • Application Framework (TAM)
• Fundamentals course • Fundamentals level
• Business Assurance
• Fundamentals course

ODA Practitioner

Deployment & Runtime

Implementation
• ODA Canvass
• Awareness levels
• Artificial Intelligence and Customer Experience • Open API
• Awareness level • Awareness, Fundamentals, & Practitioner levels
• Intent Driven Autonomous Networks (IDAN) • ODA Components
• Fundamentals level • Awareness, Fundamentals, & Practitioner levels
• Artificial Intelligence Operations (AIOps)
• Fundamentals level
• AI Closed Loop Management Architecture
• Fundamentals level

*Sample list of courses. Full portfolio inc. future release roadmap available on request
Example Learning Program:
From ODA to Autonomous Network Evaluation
AN Levels Evaluator
certification

AN Level Evaluator

Lead Network
3 Evaluators
(16 hrs) Key Skill: AN Level evaluation
Explore TM Forum’s methodology for
Evaluating Network Autonomy, with
insights into measuring AN Levels,
components, and workflows

Team specializing
2 in Networks Building block: Autonomous Networks
Master the fundamentals of Intent-driven Autonomous
(8 hrs) Networks for enhanced network automation and
efficiency

Business Information Systems

Foundation: Open Digital Architechture IT systems are not always 'fit for purpose'. Within each business process, specific functions
Often this stems from business processes that are or activities sometimes fall down due to a lack of well
ill defined and business requirements that are organised information or future-proofed data structure. The

All employees
incomplete or not well articulated. problem is amplified when connecting different
organisations with different data structures.
TM Forum’s ODA Business Process Framework.
articulates best practice for the telecoms TM Forum’s ODA Information Framework & Functional

Gain a solid foundation in ODA – the telecoms industry standard

industry globally. Framework are the standards for interoperability in
global telecoms

ODA Practitioner

1 working in telecoms
Deployment & Runtime
Implementation

for frameworks,, APIs, components & tools

Onsite vs cloud: Updating & debugging existing
software has been costly & slow on telecoms' physical
environments with the requirement to create / re-create Even with the
development environments to enable this. Conversely, Implementing new code solutions or untangling legacy
'cloudification' reduces costs & increases agility/speed systems can be hard and time consuming.
Human vs automated: Human interventions in day-to-
TM Forum’s ODA Open APIs and components are
day operations are costly & introduce errors.
designed around telecoms industry standard

To simplify, modernize and automate business & software systems

TM Forum's ODA Canvas definition enables processes and data frameworks – to better meet

(12 hrs)
telecoms-ready, cloud-based, low-cost best practice business requirements & save time / money
for effective software deployment and running – an
environment that enables automation without
human error
Your primary contact

Hamsya Rajendran
Engagement Manager, APAC My role is to ensure that you make the
most of your membership and gain
Phone / WhatsApp:
+6016 528 5193 maximum value from your relationship with
Email: TM Forum. As your primary point of
[email protected]
LinkedIn: contact, I can offer guidance and direction
https://www.linkedin.com/in/hamsya/ so please feel free to get in touch, whatever
your query. I am here to help.
Located: Kuala Lumpur, Malaysia
Time zone: CST (GMT+8)

About Hamsya:
Hamsya has over five years of experience in membership and ecosystem engagement in the technology and
telecom sector. Hamsya’s extensive network and knowledge of the industry will add value to your
engagement activities at TM Forum and will work closely with you to help you create a clear strategy to fully
leverage your TM Forum membership.