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SW Installation VA30

This document provides installation instructions for the Somaris/10 software used with various SOMATOM systems, detailing procedures for software installation, reinstallation, and recovery. It includes prerequisites, step-by-step guides for different hardware configurations, and important customer-relevant information. The document also emphasizes the necessity for qualified personnel to perform installations and the importance of backing up data before proceeding with software changes.

Uploaded by

Rogerio Castro
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
106 views75 pages

SW Installation VA30

This document provides installation instructions for the Somaris/10 software used with various SOMATOM systems, detailing procedures for software installation, reinstallation, and recovery. It includes prerequisites, step-by-step guides for different hardware configurations, and important customer-relevant information. The document also emphasizes the necessity for qualified personnel to perform installations and the importance of backing up data before proceeding with software changes.

Uploaded by

Rogerio Castro
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 75

SOMATOM go. / X.

Software
System
SOMARIS/10 Software Installation from VA30

This document is valid for


SOMATOM go.Now / go. Up
SOMATOM go.All / go. Top
SOMATOM go.Sim / go.OpenPro
SOMATOM X.cite
SOMATOM On.site / On.scence
2 Document Version / Disclaimer / Copyright

Document Version
Siemens Healthcare GmbH reserves the right to change its products and services at any
time.
In addition, manuals are subject to change without notice. The hardcopy documents cor‐
respond to the version at the time of system delivery and/or printout. Versions to hard‐
copy documentation are not automatically distributed.
Please contact your local Siemens Healthineers office to order a current version or refer to
our website http://www.siemens-healthineers.com.

Disclaimer
Siemens Healthcare GmbH provides this documentation “as is” without the assumption of
any liability under any theory of law.
The content described herein requires superior understanding of our equipment and may
only be performed by qualified personnel who are specially trained for such installation
and/or service.

Copyright
“© Siemens Healthineers, 2019” refers to the copyright of a Siemens Healthineers entity
such as:
Siemens Healthcare GmbH - Germany
Siemens Shenzhen Magnetic Resonance Ltd. - China
Siemens Shanghai Medical Equipment Ltd. - China
Siemens Healthcare Private Ltd. - India
Siemens Medical Solutions USA Inc. - USA
Siemens Healthcare Diagnostics Inc. - USA and/or
Siemens Healthcare Diagnostics Products GmbH - Germany

SOMATOM go. / X. CT00-000.816.22.03.02 Page 2 of 75 © Siemens Healthineers, 2019


11.19
Table of Contents 3

1 General information 5

1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Customer-relevant Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2.1 Software not approved by Siemens . . . . . . . . . . . . . . . . . . . . . . . 7
1.2.2 Images and Raw Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images 8

2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1.1 Required Data for Software Installation . . . . . . . . . . . . . . . . . . . . 9
2.1.2 Preliminary Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Software installation procedure for ICS-1a/b towers . . . . . . . . . . . . . . . . . . 11
2.2.1 Select and install the recovery image from the admin portal . . . . 11
2.2.2 Boot WinPE to select and install the recovery images . . . . . . . . . . 12
2.2.3 Continue the installation within the Field Updater . . . . . . . . . . . . 16
2.2.4 Windows user settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.2.5 Check/Install Missing Service Packs (on demand only) . . . . . . . . . 18
2.2.6 Import the latest configuration changes (on demand only). . . . . 20
2.3 Software installation procedure for ICS-1d tower. . . . . . . . . . . . . . . . . . . . . 21
2.3.1 The ICS-1d tower no longer works or is being replaced . . . . . . . . 21

3 Somaris/10 VA30 - ICS SW Installation using the Clone Image 27

3.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.1.1 Required Data for Software Installation . . . . . . . . . . . . . . . . . . . . 28
3.1.2 Preliminary Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.1.3 Replace ICS hardware, if applicable. . . . . . . . . . . . . . . . . . . . . . . . 33
3.2 Software installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.1 Copying data from the IRS to the ICS . . . . . . . . . . . . . . . . . . . . . . 36
3.2.2 Perform the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.2.3 Service pack installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.2.4 Importing the service license key . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.2.5 Performing configuration import . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.2.6 Perform SSH Key Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.2.7 Perform a Gantry/IRS INIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.2.8 Perform Machine Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.2.9 Repeat the import of the cluster CT Scanner. . . . . . . . . . . . . . . . . 44
3.2.10 Restore the missing Site Information parameter . . . . . . . . . . . . . 44
3.2.11 SRS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.2.12 Enable fonts in Chinese UI Language only . . . . . . . . . . . . . . . . . . 46
3.2.13 Windows user settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
3.2.14 Check/Set Time and Date and Daylight Saving Time. . . . . . . . . . . 47
3.2.15 Sync content of IRS and ICS service partitions . . . . . . . . . . . . . . . 48

4 Software Reinstallation on IRS 49

4.1 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50


4.1.1 Required Data for the IRS Installation . . . . . . . . . . . . . . . . . . . . . . 50
4.1.2 Perform Configuration Export on the ICS . . . . . . . . . . . . . . . . . . . 50
4.1.3 Replace the IRS hardware (if applicable) . . . . . . . . . . . . . . . . . . . . 50

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11.19
4 Table of Contents

4.1.4 Open IRS Remote console on the ICS . . . . . . . . . . . . . . . . . . . . . . 50


4.2 IRS Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
4.3 Fallback: Perform the IRS installation within the Field Updater . . . . . . . . . . 54
4.3.1 FU Step 1: Obtain user credentials with admin rights. . . . . . . . . . 55
4.3.2 FU Step 2: Disable Error Escalation . . . . . . . . . . . . . . . . . . . . . . . . 55
4.3.3 FU Step 3: Prepare ICS for IRS installation and then execute the 55
IRS installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3.4 FU Step 4: Check IRS installation status — wait for completion . . 57
4.3.5 FU Step 5: Synchronize ICS/IRS service partition . . . . . . . . . . . . . . 58
4.3.6 FU Step 6: Import IRS configuration data . . . . . . . . . . . . . . . . . . . 59
4.3.7 FU Step 7: Perform Checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.3.8 FU Step 8: Enable Error Escalation . . . . . . . . . . . . . . . . . . . . . . . . 60
4.3.9 FU Step 9: Field Update is finished! Click OK to reboot the com‐ 60
puter.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3.10 Check/install missing ServicePacks on the IRS. . . . . . . . . . . . . . . . 60
4.4 Manual procedure if the installation aborts within the admin portal . . . . . . 61
4.4.1 Manual installation of the ServicePack VA30_SPx on the IRS . . . . 61
4.4.2 Installing the IRS tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.4.3 Sync content of IRS and ICS service partitions maually . . . . . . . . 61
4.4.4 Perform System Checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

5 Create ICS and IRS Recovery Images 62

5.1 Somaris/10 VA30 - ICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63


5.2 Somaris/10 VA30 - IRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

6 Software Function Descriptions 66

6.1 Open IRS Remote console on the ICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66


6.2 Manual procedure to sync the content of the service partitions . . . . . . . . . 67
6.3 Changing the Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.4 Changing the network settings (IP address, subnet mask, etc.) . . . . . . . . . . 72

7 Changes to Previous Version 73

8 List of Hazard IDs 74

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11.19
General information 1 5

1.1 Overview
This document provides instructions for installing the Somaris/10 software after replacing
a computer (ICS/IRS), or in case of a software crash or failure where reinstallation may be
helpful.
The document describes Somaris/10 VA30. The following table provides an overview of
when to use the various installation procedures.

 All partitions are deleted during ICS/IRS installation, patient data and raw data, respec‐
tively, will be deleted.

Do not install the software on both computers at the same time, because you will loose
all the content of the service partition (configuration data, service packs, etc.).
If this rather unusual workflow happens, be sure to sync back the content of the service
 partition onto the newly installed computer prior to starting the installation on the other
computer.
For details, please see section ( Manual procedure to sync the content of the service
partitions / Page 67).

We recommend using the English-language version of the admin portal. Select it via the
 cogwheel menu > Administration Portal [EN]. One reason for this recommendation is
that the configuration export/import task does not work with the Spanish UI.

Tab. 1 Description of chapters

Chapter When to use the various installation procedures:


Chapter 1 Overview of the different SW installation scenarios and cus‐
tomer-relevant information
Chapter 2 ( Somaris/10 ICS / Somaris/10 VA30 - using Recovery Image
VA30 - ICS SW Installa‐ Preferred procedure that is valid for the two workflows:
tion using the Recovery n
SW installation on the same ICS hardware
Images / Page 8)
n ICS Replacement

Chapter 3 ( Somaris/10 ICS / Somaris/10 VA30 - using Clone Image


VA30 - ICS SW Installa‐ Fallback procedure that is valid for the two workflows:
tion using the Clone Im‐ n
SW installation on the same ICS hardware
age / Page 27)
n ICS Replacement

Chapter 4 ( Software IRS / Somaris/10 VA30


Reinstallation on The Clone and Recovery installation is performed via the ad‐
IRS / Page 49) min portal. Both procedures are valid for the two workflows:
n SW installation on the same IRS hardware
n IRS Replacement

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11.19
6 1 General information

Chapter When to use the various installation procedures:


Chapter 5 ( Create ICS ICS/IRS - Creating Recovery Images
and IRS Recovery Im‐
ages / Page 62)
Chapter 6 ( Software Provides information on various software functions, such as
Function Descrip‐ how to start the IRS Remote Console or how to change the
tions / Page 66) hostname and network settings using the InitialConfiguration
script.
Chapter 7 Change History

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11.19
General information 1 7

1.2 Customer-relevant Information

1.2.1 Software not approved by Siemens

 WARNING
Unauthorized or incorrect operation or changes to software may lead to malfunc‐
tions in your system. The results may be injuries or system defects.
 For this reason, the use or installation of software not approved by Siemens is
strictly prohibited.

1.2.2 Images and Raw Data

 The customer needs to archive all images and raw data prior to installing the SW if possi‐
ble.

© Siemens Healthineers, 2019 CT00-000.816.22.03.02 Page 7 of 75 SOMATOM go. / X.


11.19
8 2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images

 Use this function to install the software after ICS replacement and when reinstalling soft‐
ware on the same ICS computer.

 The software procedure deletes all patient data.

Please be aware that the installation procedure for the ICS-1d tower differs from the pro‐

 cedure for the ICS-1a and ICS-1b towers.

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11.19
Somaris/10 VA30 - ICS SW Installation using the Recovery Images 2 9

2.1 Prerequisites

2.1.1 Required Data for Software Installation


n ICS recovery images of partition C and D must be available on the ICS or IRS service
partition
n For ICS replacement, additionally the SD card included in kit p/n 110 61 682 is re‐
quired.
P/n 110 61 682 was either part of the VA30 update or was shipped with a new go sys‐
tem.

 P/n 110 61 682 contains the SD card with the VA30A Clone Image.

2.1.2 Preliminary Steps

 If the computer is still working, please perform the following steps. If not, continue with
the installation.

2.1.2.1 Configuration Export (backup of configuration data) and synchronize files to service
partition
The system saves configuration changes automatically during system startup or during
the night using a scheduled task, with the exception of the following two workflows.
n CT Workflow: TuneUp Data (includes all data for restoring IRS computer)
n CT Workflow: User Groups and Roles (configures windows user groups and roles - lo‐
cal and domain users)
Procedure
n Select within admin portal service work space Installation > Configuration Export/
Import
n Perform the configuration export of cluster item CT Workflow: TuneUp Data
- Select data for export: CT Workflow: TuneUp Data (includes all data for restoring IRS
computer)
- Select export scope: All configuration data
- Select target for export: Service Partition
- Press button Export and check for successful completion
n Perform the export of cluster item CT Workflow: User Groups and Roles with the
same settings as described above.

© Siemens Healthineers, 2019 CT00-000.816.22.03.02 Page 9 of 75 SOMATOM go. / X.


11.19
10 2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images

n Synchronize files between ICS/IRS service partitions


- Disable the Kiosk mode
The built-in admin user “administrator” was changed in VA30 as per a regulatory re‐
 quest. Instead use the admin accounts “alocal” or “syadmin”. Syadmin has a different
default password. For details, please contact the RSC.

- Open a command prompt with admin rights (runas ...) and enter the following
command:
C:\somaris\bin\CT.Infrastructure.CustomerSupport.SyncWi
thIRS.exe -backup
 The message “IRS is not idle..” indicates that the sync to the IRS service partition
does not work. Power OFF/ON the system and retry.

2.1.2.2 Checking for pending jobs


n Open JobView (click on the briefcase icon at the very upper right at single screen/
second screen)
n Within JobView, click on all jobs and check for pending tasks

2.1.2.3 Check user and role administration


The recovery image will restore all users with their roles as used during recovery creation.
If user passwords were changed or new users were created since then, please be aware
that the passwords have to be reassigned, since configuration import does not restore the
password.

2.1.2.4 Remote Service


Remote Access Mode
n Check the remote access status in the admin portal, service work space Technical
Configuration > Remote Service > Access Control

User groups Siemens Remote Access ON/OFF

 Siemens remote access is disabled if the “User groups - Siemens Remote Access” check‐
box is unchecked.

 Access Rights have to be set to Restricted Access.

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11.19
Somaris/10 VA30 - ICS SW Installation using the Recovery Images 2 11

2.2 Software installation procedure for ICS-1a/b towers


For the ICS-1d tower (SOMATOM X.cite and SOMATOM go. Open Pro), proceed to the sec‐
tion ( Software installation procedure for ICS-1d tower / Page 21).

The installation procedure is divided into two parts:

1. Installing the Recovery Image


2. Execute the final installation steps within the Field Updater

Select the recovery image from the admin portal, if possible. Otherwise, you need to
 boot WinPE to select the recovery image. Both procedures are described below, one after
another.

2.2.1 Select and install the recovery image from the admin portal
If the admin portal is no longer accessible, continue with section ( Boot WinPE to select
and install the recovery images / Page 12).
n Go to the Administration Portal
n Select service work space Installation
n Select service task System Recovery
n Select Restore Image on the ICS component
n Under Select Image for Restore, enable the checkbox of the desired image
n Ensure that the checkbox Restore D Partition is enabled
n Click the Go button to start the SW installation procedure.
 The system will shut down immediately and boot WinPE. WinPE displays the
following full-screen progress bar.
Fig. 1: WinPE progress window

 The following dialog will be displayed on top of the progress window prior to
restoring the Acronis image.

© Siemens Healthineers, 2019 CT00-000.816.22.03.02 Page 11 of 75 SOMATOM go. / X.


11.19
12 2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images

This dialog was initially introduced to stop the automatic rollback in case of a failed serv‐
 ice pack installation. The same script is used to restore the recovery image. Ignore the
message text.

Fig. 2: Restore Recovery window

n Click the No button to continue with the installation. The Acronis installation starts
automatically if there is no user input after 60 seconds.
 The Acronis progress is hidden behind the progress window. You may use the
<Alt> + <Tab> combination to check the Acronis installation.
n The system displays the Field Updater automatically during system startup indicating
that the recovery image installation is completed.
 Continue with the Field Updater description under ( Continue the installation
within the Field Updater / Page 16).

If the Field Updater does not start automatically, most likely the disks were re-partitioned
and the drive letters were set incorrectly. Follow the procedure:
n Disable kiosk mode.

 Open a command prompt with admin rights and execute the following command:
n

- powershell -file c:\somaris\deploy\utils\Check_and_Recre


ate_Partitions.ps1
n Start the Field Updater manually as described under ( Starting the Field Updat‐
er / Page 16).

2.2.2 Boot WinPE to select and install the recovery images


You can select WinPE as the boot device in two ways:
1. Boot WinPE from the SD card.

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11.19
Somaris/10 VA30 - ICS SW Installation using the Recovery Images 2 13

2. Set WinPE as the boot device in the boot manager during system startup. Of course,
the software needs to be able to start the boot manager during startup.

 The subsequent procedure is identical after WinPE is booted.

2.2.2.1 Booting WinPE from the SD card


n Disconnect any USB device (stick or storage disk) prior to starting the software instal‐
lation. If available, reinstall the USB storage disk after completing the software instal‐
lation.
n Insert the respective SD card (from kit P/N 110 61 682) into the card reader.
n Power ON or restart the system and press & release (tap) F11 on the keyboard to open
the BIOS boot menu.

!!!!! Important:
New ICS-1a and ICS-1b towers may contain a dual boot BIOS as shown in the figure be‐


low. At these towers, the software automatically boots WinPE in the SAFE mode from
the SD card (UEFI: Genesys ...), which is not yet supported in VA30A.
Therefore, always use F11 to enter the boot menu and then select:
n ICS-1a and ICS-1b: Genesys SD USB3 Reader

If UEFI: Genesys SD USB3 Reader was selected by mistake. You can correct this later on
 by selecting type MBR. The pop-up window appears after completion of the recovery in‐
stallation.

Fig. 3: BIOS boot menu Fig. 4: BIOS Dual Boot menu

n Select the corresponding boot device depending on the ICS tower type and press En‐
ter.
 The system boots the WinPE OS on the SD card. A progress window is dis‐
played.

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11.19
14 2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images

Fig. 5: WinPE progress window

 The available sources to restore the software are displayed after some time.
Fig. 6: Select the recovery image of partition C

 The dialog shown above is displayed only if recovery images are available. Otherwise,
the clone image is installed automatically.

n Select the desired Recovery image of partition C (C_full.tibx) as shown in the figure
above.
n Click the OK button to start the SW installation procedure.
 The Restore Recovery pop-up window ( Fig. 2 Page 12) will be displayed.
n Click the No button to continue with the installation. The Acronis installation starts
automatically if there is no user input after 60 seconds.

 Removing the SD card is no longer necessary due to the new Acronis version implemen‐
ted in VA30.

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11.19
Somaris/10 VA30 - ICS SW Installation using the Recovery Images 2 15

n Once installation of the recovery image is complete, Somaris tries to start up as shown
in the figure below.
Fig. 7: Startup screen after recovery installation

n Check and correct the disk drive letter assignment.


- Disable kiosk mode.
- Open the File Explorer and check the drive letters (S:\ must be assigned to the serv‐
ice partition)
- If the drive letter assignment is incorrect, open a command prompt with admin
rights and type in the following command:
 powershell -file c:\somaris\deploy\utils\Check_and_Recre
ate_Partitions.ps1


The Field Updater does not automatically start in this workflow. Please start it manually
as described under ( Starting the Field Updater / Page 16).

2.2.2.2 Alternative: Set WinPE as the boot device in the boot manager
If the boot manager is still accessible during startup, use the arrow button on the key‐
board while the boot manager is displayed. This will allow you to set the boot device to
Windows PE Recovery.

 The boot manager is displayed for less than 2 seconds, right after the BIOS setup.

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11.19
16 2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images

Fig. 8: Boot Manager Somaris/X

 Follow the procedure above, starting with the selection of the recovery image for instal‐
lation.

2.2.2.3 Starting the Field Updater


This step is required only if WinPE was booted from the SD card or selected within the
boot manager.
n Disable the Kiosk mode to access the Windows desktop. Note: Use <Tab> + <Del> + <
+> and log in with an admin user account to disable Kiosk mode.
n Open a Windows Explorer window and navigate to c:\somaris\deploy\utils
\install\FieldUpdater
n Double-click the script H.Infrastructure.CustomerSupportFieldUpdat
er.exe to open the corresponding Field Updater workflow
n In the new window select the Field Updater configuration ICS_exchange_FieldUpda‐
terConfig.xml
Fig. 9: Select Field Updater workflow

 The Field Updater UI is displayed and continues automatically with the soft‐
ware installation

2.2.3 Continue the installation within the Field Updater


The following tasks are executed within the Field Updater.
n Automatically (A) - System executes this step automatically and displays the result af‐
ter completion. If successful, the FU continues with the next step.
n Manually (M) - System expects user input or the user executes this step and clicks the
OK button in the Field Updater afterwards.

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11.19
Somaris/10 VA30 - ICS SW Installation using the Recovery Images 2 17

FU Step 1 A Check and copy the ProductInfo file. The content is required by the fol‐
lowing scripts.
FU Step 2 A Disable Error Escalation. Suppresses pop-up messages during installation.
FU Step 3 A/M Obtain user credentials with admin rights. Input is required if the default
admin password for the user syadmin was changed by the clinical user.
FU Step 4 A Create Directories. Creates the required directories and links.
FU Step 5 A Reboot System
FU Step 6 A Waiting for Reboot and next Startup
FU Step 7 A Synchronize ICS/IRS service partitions. Copies the content of the IRS serv‐
ice partition back to the ICS service partition.
FU Step 8 A/M Check and restore DataBase.
Important information: If more then one recovery image of the D partition
is stored on the service partition, the user has to select the desired image.
Press the key combination <Tab> + <Del> + <+> to display the following
menu for selection.
Fig. 10: Select recovery image of Partition D for restore

Note: VA30A stores only one recovery image on the service partition.
Therefore, the script will automatically restore the database.
FU Step 9 A Final installation steps for Service Database and Reference Images. The
script creates the logging_DB and copies the Reference images.
FU Step A Automatic configuration import. If the configuration import fails, import
10 the failed clusters manually (as described under ( Import the latest config‐
uration changes (on demand only). / Page 20)).
FU Step A Reboot System
11
FU Step A Check the consistency of the installed service packs of the restored re‐
12 covery.
If successful, all expected xPacks are installed. If this step fails, complete
the fieldupdater workflow and then follow the section ( Check/Install
Missing Service Packs (on demand only) / Page 18).
FU Step A Enable Error Escalation. Reactivate error escalation handling.
13

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18 2 Somaris/10 VA30 - ICS SW Installation using the Recovery Images

FU Step M Check/Setting the system time. See the software installation document
14 for details.
FU Step M Field update is finished! Click "OK" to reboot the computer.
15

 The following pop-up may appear at the end of the Field Updater workflow. Ignore it
and execute step 15 to restart the system.

Fig. 11: Pop-up window at the end of the recovery installation

2.2.4 Windows user settings


The recovery image restores the users and passwords used when the recovery image was
created. Changes afterward will have the following impact to the customer.
n Password of a default user (such as DoseAlertUser) was changed: Inform the user to
reset the passwords. Change the password as described under ( Windows user set‐
tings / Page 46).
n New users were created: User accounts are restored using the configuration import
function but the passwords of the new users are not restored. Change the passwords
as described under ( Windows user settings / Page 46).

2.2.5 Check/Install Missing Service Packs (on demand only)

 Perform this step only if the FU Step “Check the consistency of the installed service packs
of the restored recovery” has failed.

n Open the CT Version Info window by selecting the ? at the upper right corner.
n Open Windows Explorer (disable Kiosk mode) and check for existing service pack fold‐
ers under S:\Service\sd_store.
 Restore the latest service pack that is displayed under the SD_Store folder but
not listed under CT Version Info.

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Fig. 12: Version info Fig. 13: Service pack folder under S:\service\sd_store

 The screenshot is an example created with Somaris VA20. The procedure is identical in
VA30.

 Service packs are cumulative. So install only the latest service pack.

Installing the missing service pack (such as VA30A_SP1)


n Disable the Windows Kiosk mode. Note: Use <Tab> + <Del> + <+> and log in with an
admin user account to disable Kiosk mode.
n Open File Explorer and prepare the SP1 file for installation.
n Procedure 1: SP1 is available on SD card:
- Copy the file CT_CT0xx-xx-x_VA30A_SP1 from the SD card to the ICS folder
S:\Service\sd_store
n Procedure 2: SP1 was transferred remotely via SRS
a) Move to ICS folder S:\Service\sd_store
b) Open the folder CT_CT0xx-xx-x_VA30A_SP1 and delete the file PackageInfo.xml
c) Rename the PackageInfo_Original.xml file to PackageInfo.xml
d) Close Windows Explorer window
n Restart the system to display the SDGUI for installation. In the SDGUI, enable the
checkbox to access the Install button.
 The installation lasts up to approx. 90 minutes. Several pop-up windows ap‐
pear and restarts are executed. There is no need to acknowledge any of them.

After completion, check the ICS software version in the CT Version Info dialog to verify
that the update completed successfully. You may also check the log file c:\somaris\log

 \install\XPackInstaller<date_time>_installation.log
Scroll down to the very end and check for message “XPackInstaller finished with Exit‐
Code:0 -> Installation successful.”

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2.2.6 Import the latest configuration changes (on demand only).

 Perform this step only if the FU Step “Automatic configuration import” has failed.

 You may import the latest restore point of all clusters (except “Backup All” and “TuneUp
Data”) or to check the logfile(s) for failed imports.

n The logfile c:\somaris\log\BaRe\Invoke-ClusterExport.ps1.log lists all cluster items


(such as the CT Scanner, etc.) that have a least one transfer to be imported.
 Check the import status for these clusters (success or failed/error).
n Import the failed cluster manually using the admin portal function Configuration/
Import.
n Select function Configuration Export/Import in service work space Installation
n Change to the Import tab and select the failed cluster (item in the Name list) for im‐
port.
n Select the most recent restore point where the system was still functioning correctly.
n Press the Import button to restore the configuration data.
 Ignore the request to reboot the system and click OK.
n Proceed in the same way for the other cluster items.
Fig. 14: Select the newest valid Restore Point for each cluster item (Name)

n Restart the system from the Home menu after all required clusters are imported suc‐
cessfully.

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2.3 Software installation procedure for ICS-1d tower

 There are two different installation procedures: one applies when the ICS is being re‐
placed, and the other when the software is being reinstalled on the same tower.

1. When the ICS is still working, and the software can be restored via the admin portal:
 Use the same procedure as the one for the ICS-1a and ICS-1b towers. Use the
procedure in the section ( Select and install the recovery image from the ad‐
min portal / Page 11).
2. When the ICS is no longer working, or it is being replaced:
 First install the clone image, and then restore the recovery image as described
below.

2.3.1 The ICS-1d tower no longer works or is being replaced


n Before starting the software installation, disconnect any USB device (stick or storage
disk). If applicable, reconnect the USB storage disk after completing the software in‐
stallation.
n Insert the applicable SD card (from the kit, P/N 110 61 682) into the card reader.
n Power ON or restart the system. Then press and release (tap) F11 on the keyboard to
open the BIOS boot menu.


Access to the BIOS is protected by password (contact the RSC if necessary).
ICS tower ICS-1d will only boot via secure boot BIOS (UEFI).

Fig. 15: UEFI boot, ICS-1d tower

n Select UEFI: Genesys SD USB3 Reader as boot device and then press Enter.
 The system boots from the WinPE OS on the SD card. A progress window is dis‐
played.

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Fig. 16: WinPE progress window

 The program checks the contents of the SD card and the ICS/IRS service partitions for ex‐
isting recovery images. This takes a few minutes.

 The available sources from which to restore the software are displayed.
Fig. 17: Sources for Software Installation

 The dialog shown above is displayed only if recovery images are found. Otherwise, the
clone image is installed automatically.

n Select the image ...Clone\DVD1\ZFiles\ClonePartition1.tibx and then click OK.


 The installation starts and performs several reboots during installation.
After about 10 minutes, the blue command window is displayed, indicating
that the VA30 clone installation has been completed. The software will com‐
plete all finalizing steps automatically.

 It is no longer necessary to remove the SD card. The new Acronis version implemented in
VA30 no longer requires such removal.

n After the finalizing steps have been completed, the Initial Configuration window
( Fig. 18 Page 23) is displayed.
 Do not perform the Initial Configuration, but immediately start restoring the re‐
covery image.

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Fig. 18: Clone Installation completed, InitialConfig dialog displayed

2.3.1.1 Restoring the recovery image


n Initiate a system restart. The boot manager is displayed for less than 2 seconds, right
after the BIOS setup. Open it and set WinPE as the boot device.


Fig. 19: Boot Manager Somaris/X

 Alternatively, insert the SD card and press F11 to select UEFI: Genesys SD USB3 Reader.

 After a short time, the available sources from which to restore the software are
displayed.

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Fig. 20: Select the recovery image of partition C

 The dialog shown above is displayed only if recovery images are found. Otherwise, the
clone image is installed automatically.

n Select the desired Recovery image of partition C (C_full.tibx) as shown in the figure
above.
n Click OK to start the SW installation procedure.
 The Restore Recovery pop-up window will be displayed.
Fig. 21: Restore Recovery window

n Click No to continue with the installation. If there is no user input after 60 seconds,
the Acronis installation will start automatically.

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n Once installation of the recovery image is complete, Somaris tries to start up as shown
in the figure below.
Fig. 22: Startup screen after recovery installation

n Correct the disk drive letter assignment.


- Disable kiosk mode so that you can access the Windows desktop. Note: to disable
kiosk mode, use <Tab> + <Del> + <+> and log in with an admin user account.
- Open a command prompt with admin rights and type in the following command
 powershell -file c:\somaris\deploy\utils\Check_and_Recre
ate_Partitions.ps1

2.3.1.2 Starting the Field Updater manually


n Open a Windows Explorer window and navigate to c:\somaris\deploy\utils
\install\FieldUpdater
n Double-click the script H.Infrastructure.CustomerSupportFieldUpdat
er.exe to open the corresponding Field Updater workflow.
n In the new window, select the Field Updater configuration ICS_exchange_FieldUpda‐
terConfig.xml
Fig. 23: Select Field Updater workflow

 The Field Updater opens, and performs the rest of the software installation
process automatically.

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n Complete the installation within the Field Updater as described in the section ( Con‐
tinue the installation within the Field Updater / Page 16).

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This is a fallback procedure if no ICS recovery images (C and D partition) of Somaris/10


VA30 were created.

The installation will last approx. 2 hours without the Service Pack (such as VA30A_SP1)
installation.

 The software procedure deletes all partitions on the ICS. All patient data are deleted.

 The full service license key is required during software installation.

 The latest installed xPack is required. It can be copied from the IRS during software in‐
stallation.

 A new OTP (OneTimePassword) is required if the Somatom go. is connected via IBC (In‐
ternetBasedConnectivity) with the cRSP (commonRemoteSoftwarePlatform).

 The password for the IRS remote console and the IRS admin account may be required
during installation. Please contact the RSC/HSC if necessary.

The date and time check/setting is performed at the very end of the software reinstalla‐
tion.

 Adjust the time correctly before executing the first scan (e.g. when executing checkup to
prove for correct system operation)
Please be aware that the time is set to GMT + 8h at a new delivered ICS tower.

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3.1 Prerequisites

3.1.1 Required Data for Software Installation


n The service key (*.dat file) has to be re-imported during software installation. It is rec‐
ommended to have the file on a USB device.
n The SD card included in kit p/n 110 61 682 is required.
P/n 110 61 682 was either part of the VA30 update or was shipped with a new go sys‐
tem.

 P/n 110 61 682 contains the SD card with the VA30A Clone Image.

3.1.2 Preliminary Steps

 If the computer is still working, please perform the following steps. If not, continue with
the installation.

3.1.2.1 Copying the latest installed xPack to USB device


n Disable Kiosk mode

The built-in admin user “administrator” was changed in VA30 as per a regulatory request.
 Instead use the admin accounts “alocal” or “syadmin”. Syadmin has a different default
password. For details, please contact the RSC.

n Open File Explorer


n Copy s:\service\sd_store\e.g.VA30A_SP1 to the USB device.
n Another option is to use the IRS remote console to check whether the latest xPack is
available on the IRS (ICS (G:)\Backup.ICS\sd_store).
 The xPack can be copied from the IRS during software installation.

3.1.2.2 Configuration Export (backup of configuration data) and synchronize files to service
partition
The system saves configuration changes automatically during system startup or during
the night using a scheduled task, with the exception of the following two workflows. If
possible, export them prior to starting the software installation.
n CT Workflow: TuneUp Data (includes all data for restoring IRS computer)
n CT Workflow: User Groups and Roles (configures windows user groups and roles - lo‐
cal and domain users)
Procedure
n Select within admin portal service work space Installation > Configuration Export/
Import

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n Perform the configuration export of cluster item CT Workflow: TuneUp Data


- Select data for export: CT Workflow: TuneUp Data (includes all data for restoring IRS
computer)
- Select export scope: All configuration data
- Select target for export: Service Partition
- Press button Export and check for successful completion
n Perform the export of cluster item CT Workflow: User Groups and Roles with the
same settings as described above.
n Synchronize files between ICS/IRS service partitions
- Disable the Kiosk mode
The built-in admin user “administrator” was changed in VA30 as per a regulatory re‐
 quest. Instead use the admin accounts “alocal” or “syadmin”. Syadmin has a different
default password. For details, please contact the RSC.

- Open a command prompt with admin rights (runas ...) and enter the following
command:
C:\somaris\bin\CT.Infrastructure.CustomerSupport.SyncWi
thIRS.exe -backup
 The message “IRS is not idle..” indicates that the sync to the IRS service partition
does not work. Power OFF/ON the system and retry.

3.1.2.3 Site Information Settings


n Within the admin portal service workspace, select Technical Configuration > Site
Configuration.
n On the System tab, note the following entries.
- Equipment number
- Installation date
- Handed Over date
 Ensure that both dates are correct.

3.1.2.4 Checking for pending jobs


n Open JobView (click on the briefcase icon at the very upper right at single screen/
second screen)
n Within JobView, click on all jobs and check for pending tasks

3.1.2.5 Check user and role administration


Newly-created users might not be restored correctly in VA30. Therefore, write down a list
of all users and their assigned roles.
Users and Groups
n Select service task User and Role Administration in admin portal, service work space
Technical Configuration.

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n Click on button User Manager


 Login with a Windows user with admin rights to access the Windows function
“Local Users and Groups”.
n Note all Windows users created by the customer. The default users within VA30 are
displayed in the figure below.
Fig. 24: Configured Windows users in VA30

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The customer may have created a new user group and assigned the new users to this
new group.
 Click on Groups and note all new user Groups.
The default user groups within VA30 are displayed in the figure below.

Fig. 25: Windows User Groups in VA30

Role Administration
n Under the User and Role Administration task in the admin portal, click Role Manag‐
er.
 Login with an user with admin rights to access the Windows function “.Net SQL
Authorization Manager”.
n Check the role assignment for the customer-specific (created by customer) Windows
user or user group.

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n Navigate to Roles Authorizations as shown in the left navigation area


Fig. 26: Roles Authorization

n Select the role Clinical Administrator and click on Manage Authorizations and check
the assigned Windows users or user groups. Repeat the procedure for the other roles.
Note the role that the customer-specific Windows user/user group is assigned to.

3.1.2.6 Remote Service


Remote Access Mode
n Check the remote access status in the admin portal, service work space Technical
Configuration > Remote Service > Access Control

User groups Siemens Remote Access ON/OFF

 Siemens remote access is disabled if the “User groups - Siemens Remote Access” check‐
box is unchecked.

 Access Rights have to be set to Restricted Access.

IBC configuration (optionally)


If IBC is used, note the proxy configuration. Skip this topic, if a dedicated router is used
for SRS connection.
n Host IP
n Port
n Authentication domain (only available if the proxy uses a user authentication to ac‐
cess it)

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n Authentication user (only available if the proxy uses a user authentication to access it)

3.1.3 Replace ICS hardware, if applicable


Power OFF the system and replace the hardware.

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3.2 Software installation procedure


n Disconnect any USB device (stick or storage disk) prior to starting the software instal‐
lation. If available, reinstall the USB storage disk after completing the software instal‐
lation.
n Insert the respective SD card (from kit P/N 110 61 682) into the card reader.
n Power ON or restart the system and press & release (tapping) the button F11 on the
keyboard to open the BIOS boot menu

!!!!! Important:
New ICS-1a and ICS-1b towers may contain a dual boot BIOS as shown in the figure be‐


low. At these towers, the software automatically boots WinPE in the SAFE mode from
the SD card (UEFI: Genesys ...), which is not yet supported in VA30A.
Therefore, always use F11 to enter the boot menu and then select:
n ICS-1a and ICS-1b: Genesys SD USB3 Reader

ICS Tower ICS-1d: use a secure boot BIOS only. Here you have to select UEFI: Genesys

 SD USB3 Reader
Access to the BIOS is protected by password (contact the RSC if necessary).

If UEFI: Genesys SD USB3 Reader was selected by mistake. You can correct this later on
 by selecting type MBR. The pop-up window appears after the Clone installation has been
completed.

Fig. 27: BIOS boot menu Fig. 28: BIOS Dual Boot menu

n Depending on the ICS tower type, select the corresponding boot device and press En‐
ter.
 The system boots the WinPE OS on the SD card. A progress window is dis‐
played.

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Fig. 29: WinPE progress window

 The program checks the content of the SD card and the ICS/IRS service partitions for ex‐
isting recovery images. This takes a few minutes.

 The available sources to restore the software are displayed.


Fig. 30: Sources for Software Installation

 The dialog shown above is displayed only if recovery images are available. Otherwise,
the clone image is installed automatically.

n Select the image ...Clone\DVD1\ZFiles\ClonePartition1.tibx and press OK.


 The installation starts and performs several reboots during installation.
After approx. 10 minutes, the blue-colored command window is displayed indi‐
cating that the VA30 clone installation has been completed. The software will
complete all finalizing steps automatically.

n The Initial Configuration window ( Fig. 31 Page 36) is displayed after completing
the Finalizing steps.
 Copy data from the IRS to the ICS before performing the initial configuration.

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36 3 Somaris/10 VA30 - ICS SW Installation using the Clone Image

Fig. 31: Clone Installation completed, InitialConfig dialog displayed

3.2.1 Copying data from the IRS to the ICS


Configuration files and parameter file
n Open a command prompt and type in the following commands:
- cd c:\somaris\deploy\utils\install\fieldupdater\script
- powershell.exe -file GetParameterfromIRS.ps1
 The script copies the SyncSystemData.xml from the IRS to S:\Service\Parameter‐
Sync\
 The script additionally copies the configuration files to S:\Service\ImpExp\

 If the powershell command reports an error, you may proceed as follows.

Workaround powershell (on demand only):


n Type in the command powershell to start a powershell within the command window.
n Type in GetParameterfromIRS.ps1. If the script is recognized, the command changes
to yellow.
n Press <Return> to execute the powershell script.

Copying the latest xPack folder to S:\Service\Sd_store


n xPack is on USB: Open File Explorer and copy it.
n xPack is on the IRS service partition:
- Type in the command \\192.168.184.2\g$ in the command line of File Explorer on
the ICS.
- Type in user administrator and the corresponding IRS password (Irs.........)
- On the IRS, move to ICS (G:)\Backup.ICS\sd_store and copy the xPack folder to the
ICS (S:\Service\sd_store)

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 Within the xPack folder, do not rename the packageinfo.xml file at this point in time

3.2.2 Perform the Initial Configuration


Initial configuration procedure:
1. Change the host name and enter the network parameters (IP address, subnet mask,
Default Gateway and DNS Server if used).
 You can read the last configured data from the file SyncSystemData.xml un‐
der S:\Service\ParameterSync.
 In VA30, SyncSystemData.xml contains the DNS server and the network mask.

 The System Type and Serial Number must remain empty at this point in time.

2. Click the Configure button. If the button is dimmed, click in the output window
(white box above the buttons) to enable it.
 You may get a message that the input is invalid. In this case enter a valid infor‐
mation in the selected field.
3. Press the Exit button to complete the configuration.
4. In the reboot window that is displayed, press the OK button to reboot the system
 Ignore the error messages that “Opening connection to Service failed”
5. The Initial Configuration menu is displayed again after the reboot
6. Set the correct System Type and enter the System Serial Number.
7. Click the Configure button.
 The software configures Somaris with the given parameters. This takes about 5
minutes. Afterwards it outputs the configuration result and the reboot infor‐
mation in the output window.

 DO NOT REBOOT THE SYSTEM NOW. Perform first the work-around under item 8.

 Exit: 0 indicates that the model type was configured successfully. An error is indicated by
the code Exit: 1. Reinstall the Clone Image in case of an error.

8. Work-around: Change the entry in ProductInfo.xml (remove the dot character “.”
in version string)
This work-around ensures that the configuration import works correctly.
- Open a command shell and type in the following commands

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38 3 Somaris/10 VA30 - ICS SW Installation using the Clone Image

- notepad c:\Somaris\site\config\install\ProductInfo\Produc
tInfo.xml
 Replace “<VersionRelease>VA30A.</VersionRelease>” with “<VersionRe‐
lease>VA30A</VersionRelease>”
- Press Save and Close
- notepad c:\Somaris\site\config\install\ProductInfo\CT\Pro
ductInfo.xml
 Replace “<VersionRelease>VA30A.</VersionRelease>” with “<VersionRe‐
lease>VA30A</VersionRelease>”
- Press Save and Close
9. In the Initial Configuration dialog, click the Exit button and then press OK in the pop-
up window to reboot the system.
 The monitor setup dialog is displayed.
10. Select the correct monitor configuration and press Setup to configure it even if the
correct monitor configuration is displayed. Afterwards press Close to perform the sys‐
tem reboot.
 The system starts up with the License Check dialog.

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Access to all USB devices is blocked by default in VA30. To access them, disable Windows

 kiosk mode (<Tab> + <Del> + <+>) . After kiosk mode is disabled, if the desired USB de‐
vice still cannot be accessed, you can access it by connecting it directly to the ICS, or by
restarting the system.

Use <ALT> + <F4> to close the dialog if a service pack needs to be installed. Otherwise,
 continue importing the Service Key as described under ( Importing the service license
key / Page 40).

Fig. 32: License Check error

3.2.3 Service pack installation

 Service packs are cumulative. Therefore, only the latest service pack needs to be instal‐
led.

Installation procedure
The following procedure describes the VA30A_SP1 installation. The procedure is identical
for other xPacks. Only the folder name is different.

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n Disable Windows Kiosk mode. Note: Use <Tab> + <Del> + <+> and log in with an ad‐
min user account to disable Kiosk mode.

The built-in admin user “administrator” was changed in VA30 as per a regulatory request.
 Instead use the admin accounts “alocal” or “syadmin”. Syadmin has a different default
password. For details, please contact the RSC.

n Open File Explorer and prepare the SP1 file for installation.
n Move to the ICS folder S:\Service\sd_store.
n Open the folder CT_CT0xx-xx-x_VA30A_SP1 and delete the file PackageInfo.xml.
n Rename the PackageInfo_Original.xml file to PackageInfo.xml.
n Close the File Explorer window.
n Restart the system to display the SDGUI. In the SDGUI, enable the checkbox to access
the Install button.
 The installation lasts up to approx. 90 minutes. Several pop-up windows ap‐
pear and restarts are executed. There is no need to acknowledge any of them.

Checking the result of the service pack installation:


Check the ICS software version in the CT Version Info dialog to verify that the update

 completed successfully. You may also check the log file c:\somaris\log\install\XPackInstal‐
ler<date_time>_installation.log
Scroll down to the very end and check for the message “XPackInstaller finished with Exit‐
Code:0 -> Installation successful.”

3.2.4 Importing the service license key


n Import service license key to login to the admin portal
a) On the login page, click Import Service Key and then Select. Then either browse
to the USB device to import the key, or select the first segment (280 characters),
copy it, and paste it. Note: to enable access to USB devices, you will need to disa‐
ble kiosk mode.
b) Click Login to enter the admin portal

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Fig. 33: Administration Portal - Login Page

 The admin portal content will be displayed after successful login

3.2.5 Performing configuration import


n Select the Configuration Export/Import function in the service work space Installa‐
tion.
n Change to the Import tab.
 The task displays all configuration clusters (item in the name list) that contain
at least one restore point for restore.

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n Import all configuration cluster items except the Backup All and TuneUp Data clusters
as shown in the figure below.

Do not import the following configuration cluster items:

 n

n
CT Workflow: Backup All (includes ...)
CT Workflow: TuneUp Data (includes ...)

For some cluster items a restore point is created automatically during software reinstalla‐

 tion at initial startup before the License Check window appears.


Do not use this restore point for import!

Fig. 34: Select the newest valid Restore Point for each cluster item (Name)

n Import configuration data


- Select the most recent restore point for import but not the one created during initial
startup.
- Press the Import button to restore the configuration data.
- Ignore the request to reboot the system and click OK.
- Proceed in the same way for the other cluster items except for Backup All and Tune‐
Up Data.

The import of cluster CT Workflow: CT Scanner ... will fail to import all configuration
 items. This is normal at this point in time. Do not skip it here. The CT Scanner data is
reimported later on.

User Groups and Roles (Configured...) may report an error during import of customer-
 specific users (created by customer). In this case reenter the users and assign the cor‐
responding role using the admin portal function “User and Roles Administration”.

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n After the last cluster import, restart the system by clicking Restart in the admin portal
window or via the System Home menu.
 During startup, the software may display the pop-up window to power OFF/ON
the system. You can ignore it.

3.2.6 Perform SSH Key Exchange


n Select function SSH Key Exchange in service work space Repair
n Press Go to execute the function
 The program succeeds within a minute

3.2.7 Perform a Gantry/IRS INIT


n From the cogwheel menu, select function Resume
n Press the Stop button on the Control Box immediately after executing Resume
 You may check the INIT progress in the Trace Watch application (use Alt + Tab
to display it)

 Perform a system restart if the INIT is not performed as noticed in the Trace Watch appli‐
cation.

3.2.8 Perform Machine Configuration


All gantry components should be reported after the Gantry INIT.
n Select function Machine in service work space Technical Configuration
 Each new reported component results in a mismatch indicated by a yellow line.
n Press Save if
- No deviations are reported
- the differences reported by the system are valid
Note: Do not save the machine configuration if the system reports invalid devia‐
tions.

 Ensure that each configuration item contains a part number / name or n.a. None.
The entry – is invalid and leads to an error when saving the machine configuration.

What to do if the machine configuration shows differences


n Single deviations: E.g. a configured hardware component did not report it status.
Check the component that is marked yellow.
n Multiple deviations: Most likely the GCS (Gantry Control System) is unable to commu‐
nicate with the ICS.
- Check the IRS and Gantry status within the message viewer (CT_ISV messages).

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- Check the IRS status using the IRS remote console.

3.2.9 Repeat the import of the cluster CT Scanner


n Select the Configuration Export/Import function in the service work space Installa‐
tion
n Select the Import tab
n Select cluster CT Workflow: CT Scanner
n Select the newest restore point for import where the system was still operating cor‐
rectly but not the one created during first startup
 The import of the CT Scanner data should be successful
Scan ready should be given now as indicated within the position control (table position

 is not dimmed anymore)


Restart the system if scan ready is not given.

3.2.10 Restore the missing Site Information parameter


n Disable the Kiosk mode. On the keyboard, press the key combination <TAB> + <DEL>
+ <+> to display the login window.
n Open a command prompt with admin rights.
n In the admin command prompt, type in the following commands:
- cd \somaris\bin
- CT.Infrastructure.Installation.ParameterSync.exe -action=col
lect (the command is -action=collect)
- notepad S:\Service\ParameterSync\SyncSystemData.xml
 Overwrite the InstallDate <InstallDate>YYYY-MM-DD</InstallDate> with the
correct date noted before the update. Do not overwrite the entries for HandO‐
verDate and EquipmentNumber.
Save the file and close notepad.
- CT.Infrastructure.Installation.ParameterSync.exe -action=set
SystemData (the command is -action=setSystemData))
 The new Installation date is set now.
n Select the workspace Technical Configuration > Site Information > System in the
Administration Portal.
 Enter the correct Handed Over date and Equipment Number as noted before
the update.
 Press Save to store the new values.

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3.2.11 SRS configuration


Procedure
n Select function Remote Service > Connection under service work space Technical
Configuration
n Check/Correct the Remote Service Center and press Next to continue

If the system uses a VPN tunnel via the Internet to connect to the cRSP (IBC), the connec‐


tion must be re-established via a OneTimePassword. For details please refer to SRS con‐
figuration document, CT00-000.843.21.x.02.
The description here is for router configuration only.

n In the Connection Tab, check the network setting (routing) and press Test to check
the connection to the SRS target. If successful, press Save/Next to perform the MNP
setup
n MNP setup
- The Managed Node Package (MNP) uses the connection to the SRS through a dedi‐
cated SRS router or a VPN tunnel to enable software distribution and event monitor‐
ing.
Fig. 35: SRS Connection MNP Setup

- Set Operation Mode


With Go Online, the MNP is registered at the SRS backend depending on the actual
state.
- Event Management
Event management shows the active template version. The template version should
be updated after successful registration. With Test the MNP executes tests depend‐
ing on the current operating mode. If the MNP is in offline mode, a connectivity test

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to the system management backend is performed. If the MNP is in online mode, a


complete MNP function test is performed.
- Test/Installation Output
The test/installation output depends on the executed action. You can follow the
registration progress here.

3.2.12 Enable fonts in Chinese UI Language only

If Chinese language is configured, the following manual steps should be performed af‐
 ter normal configuration. Otherwise, Chinese customers are not able to read the transla‐
ted texts properly.

n Disable the Kiosk mode using <Tab> + <Del> + <+> and login with an admin account.
 the Windows task bar is unlocked
n Open a command prompt via a right mouse-click on the windows icon
n Enter runas /user:syadmin cmd ↵
n Enter the password.

 You may use another user (e.g. alocal) with admin rights.

n Change to folder C:\Somaris\deploy\utils\Install\FontLink and execute SetChinese‐


FontLink.cmd
n Reboot the system to display the correct font

3.2.13 Windows user settings


The password of all preconfigured windows users delivered within the Clone Image will
be reset to default. Affected users are:
n syadmin
n meduser
n DoseAlertUser
n RespiratoryUser
n TeamPlayRemoteUser
n TeamPlayUser
n SiteDataUser

The built-in admin user “administrator” was changed in VA30 as per a regulatory request.
 Instead use the admin accounts “alocal” or “syadmin”. Syadmin has a different default
password. For details, please contact the RSC.

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If the customer has changed the default passwords, please be aware that they have to
reconfigure the passwords after software reinstallation. Therefore they need, at mini‐
 mum, the syadmin user password. We recommend creating a new syadmin password
that you can give to the customer. The default password (adm$...) should not be com‐
municated to the customer.


If the customer has created new Windows users or user groups, check and reconfigure
them if necessary. For details, see ( Check user and role administration / Page 29).

Procedure for all users created by the clinical user


n Open the admin portal and select Technical Configuration > User and Role Adminis‐
tration > User Manager
 Login with an admin user
n In the windows menu select Users under Local Users and Groups (local)
 A list of users is displayed
n Select the required user with a right mouse click and use the function Set Password
to change it.

Do not change the preconfigured windows users like meduser, syadmin, DoseAlertUser,
 etc. passwords via the Windows menu - Set Password but follow the description below, if
needed.

Procedure for all preconfigured Windows users delivered within the Clone Image
VA30
n Within the examination UI, select the pull-down menu next to meduser. It is located
on the upper right screen.
n Select Other User
n On the login page, select User Name e.g. meduser
n Select Change Password
 The login page outputs a message to login with an admin user account to
change the password
n Enter an admin user account under User Name and Password
 The system proposes a new randomly generated password, which can be over‐
written by the user.

3.2.14 Check/Set Time and Date and Daylight Saving Time

If needed, perform the date&time setting before executing the first scan (e.g. Checkup).
 If you perform a scan and then change the time backwards, the system will refuse to
scan until the system time is later than the time of the previous scan.

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n Disable the Kiosk mode


n Open a command prompt with admin rights and enter the command timedate.cpl
 The Windows date time menu starts up.
n Select button Change date and time to set the correct date and time
n Select button Change time zone and enable the checkbox “Automatically adjust clock
for Daylight Saving Time”

 Enable the checkbox for Daylight Savings Time only if used in your country.

3.2.15 Sync content of IRS and ICS service partitions


n At the admin command prompt, enter the following command:
C:\somaris\bin\CT.Infrastructure.CustomerSupport.SyncWi
thIRS.exe -xpack -backup -recovery
 The message “IRS is not idle..” indicates that the sync to the IRS service parti‐
tion does not work. Power OFF/ON the system and retry.

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Software Reinstallation on IRS 4 49

Both, the IRS Clone and the Recovery image installation is performed via the admin por‐
 tal in Somaris/10 VA30. The IRS installation using the FieldUpdater is a fallback solution
only.

 The following procedure is valid for IRS Replacement and for installing the software on
the same hardware.

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4.1 General information

4.1.1 Required Data for the IRS Installation


If the IRS is not responding (e.g., IRS replacement), the IRS needs to boot WinPE from the
SD card.

 Use the SD card included in kit p/n 110 61 682. The kit was delivered with the system or
is part of the VA30A update kit.

4.1.2 Perform Configuration Export on the ICS


Export the TuneUp data (IRS tables, etc.) to the ICS, if the IRS is still running.
n Select within admin portal service work space Installation > Configuration Export/
Import
- Select data for export: CT Workflow: TuneUp Data (includes all data for restoring
IRS computer)
- Select export scope: All configuration data
- Select target for export: Service Partition
n Press the Export button and check for successful completion
 The latest IRS data can be imported back after IRS software installation.

4.1.3 Replace the IRS hardware (if applicable)


Power OFF the system and replace the IRS hardware. Afterwards power ON the system
and proceed with the software installation procedure.

4.1.4 Open IRS Remote console on the ICS


The function is described in detail in section ( Open IRS Remote console on the
ICS / Page 66).

In Somaris/10 VA30, the admin portal opens an Internet Explorer window to start the Re‐
 mote Console, which is very reliable. There is no need for work-arounds as in Somaris/10
VA10 and VA20.

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4.2 IRS Installation Procedure


n Go to the Administration Portal
n Select Service Workspace Installation
n Select service task System Recovery
 The task first queries an existing IRS recovery image and displays it.
Fig. 36: IRS software installation using the Recovery or Clone Image

1 2 3

a) Enable the checkbox Restore Image at component IRS [1].


b) Enable either the recovery image or select the checkbox “Use IRS Clone Image
from SD Card” [2].
 The recovery image may display a comment that was added during recovery
image creation [3].
c) Click Go to start the IRS installation.
 If the recovery image was selected for installation and the ICS can still commu‐
nicate with the IRS, the installation starts immediately as shown in [4]. Other‐
wise two pop-up windows are displayed and a user interaction is required be‐
fore the installation continues.
n If the IRS is no longer responding (e.g., hardware replacement), the software instructs
the user as follows:
a) Insert the SD card and press OK. Use the SD card delivered with kit p/n 110 61 682.
 The software enables the DHCP boot provider on the ICS and the network share
on the SD card.

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Fig. 37: Insert SD card request, if IRS is not responding to ICS request

b) Restart the IRS and ensure that the IRS boots on the network in order to boot
WinPE from the SD card.
 If the IRS can still boot on c:\partition, press & release (tap) F12 on the virtual
keyboard within the IRS Remote Console (IRC) to force a net boot.
An IRS restart is either triggered via the IRC (windows system restart) or by us‐
ing the reset button on the IRS hardware.

The IRS boots automatically on LAN if the c:\partition is no longer bootable (e.g., new
 tower). You may use the key combination <ctrl> + <alt> + <del> to trigger a restart
via the IRC.

Fig. 38: Reboot IRS and ensure that the IRS boots on the (LAN) network

n The software will finalize all IRS relevant work steps automatically. If the function is
interrupted, you may complete the workflow manually. For details, see section
( Manual procedure if the installation aborts within the admin portal / Page 61).

A Fast Contact window or the Power OFF/ON request may appear during the installation
 workflow. Please ignore it. You may restart the system after completion to remove the
escalation icon (flash) from the status bar.

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Software Reinstallation on IRS 4 53

n Perform Checkup

The AirCal and DefChannel tables are NOT exported/imported within the import cluster
 “CT Workflow: TuneUp Data”. The tables have to be re-created using the Checkup func‐
tion.

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4.3 Fallback: Perform the IRS installation within the Field Up‐
dater
n Open a Windows Explorer window and move to folder c:\somaris\deploy\utils
\install\fieldupdater
n Double-click on script H.Infrastructure.CustomerSupport.FieldUpdat
er.exe
n In the pop-up window select IRS_exchange_FieldUpdaterConfig.xml
Fig. 39: Field Updater configuration for IRS exchange

 The IRS software installation workflow within the Field Updater starts automat‐
ically.
Follow the Field Updater workflow step-by-step. If a Field Updater step fails,
correct it prior to repeating the function.
Fig. 40: IRS SW Installation workflow

 The above screenshot is from VA10A. The content and the naming of the IRS workflow
was slightly changed in VA30.

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Software Reinstallation on IRS 4 55

4.3.1 FU Step 1: Obtain user credentials with admin rights.


The script checks the default credentials for the admin account syadmin. If the password
of syadmin was changed, the user is asked to enter a user with admin rights.
The admin account Administrator no longer exists in VA30.

If the clinical user has changed the syadmin password (Adm$...), use the following cre‐
dentials alternatively:

 n

n
User name: alocal
Password: the password starts with M... and contains the last 10 characters of the
service key. If you need assistance, contact the RSC/HSC.

4.3.2 FU Step 2: Disable Error Escalation


Automated action: The Field Updater disables the error escalation mechanism to block
pop-up dialogs caused by the installation.

4.3.3 FU Step 3: Prepare ICS for IRS installation and then execute the IRS in‐
stallation
n Press the Execute button and wait for successful completion.
n Restart the IRS to start the IRS installation. For details see step a) or b):
a) For newly installed IRS tower restart the IRS by using the Reset button on the IRS
tower. For details see ( Fig. 41 Page 57)
 The IRS will automatically perform the netboot (set in BIOS) to boot WinPE
from the SD card and then start the IRS installation.
b) If the old IRS is still running, force the IRS to perform a netboot to start the IRS in‐
stallation.
- Open the virtual keyboard in the IRS remote console window (select the keyboard
symbol at the bottom)
- Restart the IRS via the windows start menu at the IRS or by using the Reset but‐
ton on the IRS tower.
- Immediately afterwards, press & release (tapping) the F12 button on the virtual
keyboard to enable the netboot in the IRS BIOS.
 If successful, the IRS boots WinPE from the SD card prior to starting the IRS in‐
stallation
n Press the Execute button on FU Step 3 as soon as the IRS installation has been star‐
ted.

 If the netboot fails, the IRS outputs the message “NTLDR is missing”. In this case repeat
the IRS installation as described below under IRS fallback installation.

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IRS fallback installation


n Open the virtual keyboard in the IRS remote console window (select either the menu
entry or select the keyboard symbol at the bottom)
n Open a command prompt on the ICS with admin rights (runas ...) and enter the fol‐
lowing command
C:\Somaris\deploy\utils\Start_IRS_Installation.cmd
 The ICS opens the network share and enables the PXE boot provider for the IRS
n Restart the IRS by using the reset button on the IRS tower. Press & release (tapping)
the F12 button on the virtual keyboard to enable the netboot in the IRS BIOS.
 If successful, the IRS boots WinPE from the SD card prior to starting the IRS in‐
stallation

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Fig. 41: Layout of IRS connectors and switches

4.3.4 FU Step 4: Check IRS installation status — wait for completion


After pressing the Execute button, the ICS checks the IRS installation status for approx. 35
minutes.

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This check will fail because the ICS is unable to configure the IRS after installation. There‐
 fore click the Execution button at Step 3 immediately after the IRS installation has been
started, because the installation typically finishes before the 35 minutes have expired.

Corrective measure
n In the IRS Remote Console, check whether the IRS software installation is still running.
Wait for completion and use the Repeat button in the Field Updater.
n If the IRS installation is completed but the IRS status is NONCFG, perform a system re‐
start to configure the IRS. The status ICS + GSV indicates successful completion.
Fig. 42: IRS_Status_RemoteConsole

 If the IRS hangs or the installation seems to be incomplete, repeat the IRS installation fol‐
lowing the above procedure “IRS fallback installation”.

4.3.5 FU Step 5: Synchronize ICS/IRS service partition


Automated action: The content of the service partition S:\ is copied from the ICS to the IRS
using the script SyncWithIRS.exe.
What to do if this step fails:
n The script checks the SRI communication between ICS and IRS/Gantry (SRI). It reports
an error if the SRI communication is not working correctly.

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Software Reinstallation on IRS 4 59

n Restart the system and repeat this step. You may call up this script from the command
line. Disable the Kiosk mode and open a command prompt with admin rights.
 C:\somaris\bin\CT.Infrastructure.CustomerSupport.SyncWi
thIRS.exe -xpack -backup -initialconfig -recovery
n If it fails again, ask for assistance from RSC/HSC.

4.3.6 FU Step 6: Import IRS configuration data


n Open Admin Portal > work space Installation > Configuration Export/Import
n Change to Import tab and select cluster CT Workflow: TuneUp Data (includes...) for
import
n Select the latest restore point and press Import to execute it
 The IRS tables are installed at the IRS computer
Fig. 43: Import of IRS tables (cluster TuneUp Data)

4.3.7 FU Step 7: Perform Checkup


The BasCal and the DefectiveChannel tables are not part of the TuneUp Data Export/
Import because they are created every time the checkup procedure is performed. Perform
a checkup to create and sync the most current tables to the IRS.

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Procedure
n Execute Checkup from the Settings menu or from the Home menu > System Check
 After completion, the system should be ready for scanning and image recon‐
struction.

After completing the last step within the Field Updater, two pop-up windows appear in‐

 forming the user that the workflow is completed and a report is created.
Afterwards a system restart is executed.

4.3.8 FU Step 8: Enable Error Escalation


Automated action: The FieldUpdater enables the error escalation mechanism.

4.3.9 FU Step 9: Field Update is finished! Click OK to reboot the computer.


The Field Updater reboots the ICS to close the IRS installation workflow.

4.3.10 Check/install missing ServicePacks on the IRS


Open the CT Version Info window by selecting the ? at the upper right corner and check
the service pack version on the ICS. Install the same service pack version on the IRS.

 Service Packs are cumulative. Install only the latest Service Pack.

Example for VA30A_SP1


n Disable the Kiosk Mode
n Open a command prompt with admin rights (runas ...)
n Enter the following commands
- NET SHARE IRS=%SOMARISBASEDIR%\IRS /GRANT:Updater,READ
- C:\somaris\bin\CT.SystemInterface.Sri.SriApi.SriSciUpdate.exe -u IRS -version
VA30A_SP1 -rollback false -updateLocation \\192.168.184.1\IRS\VA30A_SP1
 The installation of ServicePack SP1 on the IRS will take a few minutes. After
completion, check the IRS version under “CT Version Info” (click the “?” symbol in
the upper-right corner).
- NET SHARE IRS /delete

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4.4 Manual procedure if the installation aborts within the ad‐


min portal
The admin portal sporadically reports an error during IRS installation, even though instal‐
lation was successful (as verified within the IRS Remote Console).
Should this occur, continue manually as described below.

4.4.1 Manual installation of the ServicePack VA30_SPx on the IRS


n Disable the Kiosk mode
n Open a command prompt with admin rights (runas ...)
n Enter the following commands: The example is for VA30A_SP1 only.
- NET SHARE IRS=%SOMARISBASEDIR%\IRS /GRANT:Updater,READ
- C:\somaris\bin\CT.SystemInterface.Sri.SriApi.SriSciUpdate.exe -u IRS -version
VA30A_SP1 -rollback false -updateLocation \\192.168.184.1\IRS\VA30A_SP1
 The installation of ServicePack SPx on the IRS will take a while. After completion,
check the IRS version under CT Version Info (access via “?” symbol at upper right
corner)
- NET SHARE IRS /delete

4.4.2 Installing the IRS tables


n In the admin portal, select Configuration Export/Import under the Installation tab.
n Select the Import tab and select the cluster CT Workflow: TuneUp Data
n Select the most recent restore point for import.
n Press the Import button to restore the configuration data.

4.4.3 Sync content of IRS and ICS service partitions maually


n Open a command shell with admin rights (runas /user:syadmin cmd).
n At the admin command prompt, enter the following command:
C:\somaris\bin\CT.Infrastructure.CustomerSupport.SyncWi
thIRS.exe -xpack -backup -initialconfig -recovery

4.4.4 Perform System Checkup


The BasCal and the DefectiveChannel tables are not part of the TuneUp Data Export/
Import because they are created with every Checkup procedure. Perform a checkup to
create and sync the most current tables to the IRS.

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62 5 Create ICS and IRS Recovery Images

The customer is able to create a recovery image of the ICS during system shutdown. This


“run-once mechanism” is triggered by a previously installed xPack.
The ideal workflow is that the customer installs the xPack in the morning and initiates
the recovery image at shutdown in the evening.

The above-mentioned customer workflow does not create a IRS recovery image because
 the installation of the IRS Clone image during IRS replacement, for example, does not
take significantly longer.

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Create ICS and IRS Recovery Images 5 63

5.1 Somaris/10 VA30 - ICS


Procedure to create and sync a recovery image of partition C and D (database)

Ensure that the communication to the IRS is working before starting the image creation.

 The IRS communication is established if the Position Control shows the correct table po‐
sition as shown in the figure below/pos. 1 (entries must not be dimmed).

 If you use the File Explorer command \\192.168.184.2\g$ to check the content of the IRS
service partition, restart the system before creating the recovery image.

n Go to the Admin Portal


n Select service workspace Installation
n Select service task System Backup
Fig. 44: System Backup Service Task

2
3 4

(1) Position Control indicates scan ready


(2) Image creation checkbox
(3) Add reason for recovery image under add comment
(4) Select image to be deleted before creation of image
(5) Steps and progress of the backup procedure

n Select the checkbox Create Image for ICS component (pos. 2)


n Add a comment that describes the reason for the recovery image creation (pos. 3).

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64 5 Create ICS and IRS Recovery Images

n An existing image is automatically selected for deletion [4]. The mouse-over function
allows the user to display the stored comment text.

 Somaris/10 VA30 stores only one ICS and one IRS recovery image. An existing image is
always enabled by default for deletion.

n Click the Go button to create the recovery images of partition C and D (pos. 5)
 The backup procedure executes all required steps, one after another. The sum‐
mary page is displayed after successful completion
In case of error, the following dialog is displayed. Repeat the procedure once. If
it still fails, check the root cause
Fig. 45: System Backup - Repetition dialog in case of error

The software will automatically delete the new recovery image if the synch to the IRS

 fails (System backup task finishes with error).


Please power OFF/ON the system and repeat Recovery image creation.

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Create ICS and IRS Recovery Images 5 65

5.2 Somaris/10 VA30 - IRS


Creating a recovery image of the C-partition

Ensure that the communication to the IRS is working before starting the image creation.

 The IRS communication is established if the Position Control ( 1/Fig. 44 Page 63) shows
the correct table position (entries must not be dimmed)

 If you use the File Explorer command \\192.168.184.2\g$ to check the content of the IRS
service partition, restart the system before creating the recovery image.

n Go to the Admin Portal


n You may open the IRS remote console to follow the image creation.
n Select service workspace Installation
n Select service task System Backup
 The previous section, ICS backup, describes the UI functions in detail.
n Select the checkbox Create Image for IRS component
n Add a comment that describes the reason for the recovery image creation.
n An existing image is automatically selected for deletion. The mouse-over function al‐
lows the user to display the stored comment text.

 Somaris/10 VA30 stores only one ICS and one IRS recovery image. An existing image is
always enabled by default for deletion.

n Click the Go button to create the recovery images of partition C.


 The backup procedure executes all required steps, one after another. The sum‐
mary page is displayed after successful completion
Repeat the procedure once if a step fails.

The System Monitor popup message “Communication lost to Gantry/IRS” indicates that
 the IRS is starting the image creation. After successful completion, the pop-up message
indicates that the connection is reestablished.

The software will automatically delete the new recovery image if the synch to the ICS

 fails (System backup task finishes with error).


Please power OFF/ON the system and repeat Recovery image creation.

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66 6 Software Function Descriptions

6.1 Open IRS Remote console on the ICS


n Open the IRS Remote Console (IRC) from the admin portal > Tools list and follow the
figures below.
 In Somaris/10 VA30, the admin portal opens an Internet Explorer window to
start the IRC.

 In Somaris VA30A, the IRS works reliably within the admin portal. No workaround, like
calling the IRC from Windows desktop, is needed.

Fig. 46: Login to IRS Remote Console with user IRS Fig. 47: Select iKVM/HTML5

 You may close the following admin portal window after the IRC connection is establish‐
ed.

Fig. 48: IRS Remote Console window starts Internet Explorer

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Software Function Descriptions 6 67

6.2 Manual procedure to sync the content of the service parti‐


tions
n Disable Kiosk mode so that you can access the Windows desktop. Use <Tab> + <Del>
+ <+> and log in with a Windows admin user account to disable Kiosk mode.
n On the Windows desktop, open a command prompt with admin rights (runas /
user:....).
n Enter the following command to sync the contents between the ICS and IRS service
partitions.
- Procedure in VA20 C:\somaris\bin\CT.Infrastructure.Customer
Support.SyncWithIRS.exe -xpack -backup -initialconfig -recov
ery
 The program opens at network share to the IRS and then copies (program robo‐
copy) the missing content to the corresponding ICS/IRS service partition.

If you use the File Explorer command \\192.168.184.2\g$ to check the content of the IRS
service partition, restart the system before executing the above sync command. Other‐


wise the script will fail due to the existing IRS network share. You may use the command
“net use” in a command prompt to check for open network shares to the IRS.
This problem does not appear if you use the IRS Remote Console to check the IRS con‐
tent.

Checking the content of the ICS and IRS service partitions


n ICS: open a file explorer and check the content of S:\Service
n IRS: open the IRS Remote Console and start the file explorer on the IRS to check the
folder ICS (G:)\Backup.ICS

Fig. 49: Login to IRS Remote Console with user IRS Fig. 50: Select iKVM/HTML5

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68 6 Software Function Descriptions

6.3 Changing the Host Name


Change the host name only via the Initial Configuration menu and execute the reboot
from the Initial Configuration dialog.
n Disable the Kiosk mode to access the Windows desktop.
n Open an admin shell (runas /user:....)
n Disable the AutoLogon script by executing the following script
 c:\somaris\deploy\utils\Disable_autologon.cmd
n Log off Windows user meduser. In the Start menu, perform a right mouse click on the
Windows symbol and then navigate to Sign out procedure as shown below.
Fig. 51: Sign out Windows user meduser

n Log onto Windows with an administrator account. Use the syadmin account or alter‐
natively the Siemens alocal account.
n Open a command shell and execute the following script to stop the Somaris processes
 c:\somaris\deploy\utils\install\XPackInstaller\StopSomar
isProcesses.cmd
The script needs a few minutes to complete.
n Execute the following script to start the Initial Configuration
 c:\somaris\deploy\utils\install\initialconfig\InitialCon
fig.cmd

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11.19
Software Function Descriptions 6 69

n In the menu that is displayed (Fig. 1), change the host name and then click in the out‐
put window (white box above the buttons) to enable the Configure button.
Fig. 52: Initial_Configuration menu

 You may change the IP address at the same time. Enter the IP address and the related
network parameters.

n Press the Configure button


 The initial configuration executes several scripts and then displays the system
reboot request in the output window.
n Press the Exit button
 The Initial Configuration stores the configuration and creates a parameter file
with all configuration settings.
Additionally, it displays the reboot pop-up window as shown in Fig. 2.

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11.19
70 6 Software Function Descriptions

Fig. 53: Initial_Config: Perform Reboot

n Press OK to reboot the system.

The software displays the Fast Contact dialog after system startup.

 Reason: With the host name change the Windows Time Server Startup setting is also
changed from manual to automatic. The SEEM component detects this mismatch and
triggers the Fast Contact dialog.

n Change to default Windows Time Server setting


- Disable the Kiosk mode and start an admin shell as described above
- Enter the following command to change back to the default setting
 c:\somaris\deploy\utils\install\Configure_NTPServer.cmd


Ignore the error message ... Failed 87:
The parameter is incorrect.

n Update the parameter file with the changed host name


The Initial Configuration procedure does not store the changed host name in the pa‐
rameter file and therefore the old host name will be restored if the ICS software is re‐
installed. To avoid this, perform the following command in an admin shell
- C:\Somaris\bin\CT.Infrastructure.Installation.Parameter
Sync.exe -action=CollectAndSync

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11.19
Software Function Descriptions 6 71

If you use the File Explorer command \\192.168.184.2\g$ to check the content of the IRS
 service partition, restart the system before executing the above sync command. Other‐
wise the script will fail due to the existing IRS network share.

n Restart the system.


 The Fast Contact dialog is no longer displayed.

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11.19
72 6 Software Function Descriptions

6.4 Changing the network settings (IP address, subnet mask,


etc.)
Use the Initial Configuration menu as described above. The network settings are stored
correctly in the parameter file.
The system will start up successfully and the Fast Contact dialog is not displayed in this
case. In other words, there is no need to execute the Configure_NTPServer.cmd script.

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11.19
Changes to Previous Version 7 73

First version, initiated by Somaris/10 VA30.

Affected chapters:

Chapter Changes
All A new document was created due to the many changes in
Somaris/10 VA30.
Changes in version CT00.000.816.22.02.02 and
CT00.000.816.22.03.02 describe minor bug fixes.

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11.19
74 8 List of Hazard IDs

There are no Hazard IDs in this document.

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11.19
All documents may only be used for
rendering services on Siemens
Healthcare Products. Any document
in electronic form may be printed
once. Copy and distribution of elec‐
tronic documents and hardcopies is
prohibited. Offenders will be liable
for damages. All other rights are re‐
served.

siemens-healthineers.com

Siemens Healthineers Headquarters


Siemens Healthcare GmbH
Henkestr. 127
91052 Erlangen
Germany
Telephone: +49 9131 84-0
siemens-healthineers.com

Print No.: CT00-000.816.22.03.02 | Replaces: CT00-000.816.22.02.02


Doc. Gen. Date: 11.19 | Language: English
© Siemens Healthineers, 2019

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