Troubleshooting

Guide For All A-

Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check line fuse to see if fuse is good

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting

Check motor circuit breaker/fuse

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not stop rotating

when speed control is set to The speed control is not calibrated correctly
minimum

Platform will not reach maximum

The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads
Solutions: Wiring Diagram
Plug the unit in SHKA2000: LT1410X4, 120V
Look on unit's spec tag for voltage and Hertz SHKA2000-1CE: LT1410X5, 240V
Ohm fuse for continuity/ Replace if fuse is open

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
Reset breaker/ Ohm fuse replace if fuse is open (fuse located on back
right)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 2000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ2000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 2000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ2000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 2000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 2000 folder)

Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 2000 folder)

Adjust the maximum trim pot on speed control (refer to speed

calibration procedure in MaxQ 2000 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer
Calibrate the speed for each significant load change or purchase a
digital MaxQ shaker
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
Mechanical Checks
Check drive belt
 Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate
Solutions: Wiring Diagram
Plug the unit in. SHKE2000: LT1410X6, 120V
Look on unit's spec tag for voltage and Hertz. SHKE2000-1CE: LT1410X7, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in

MaxQ2000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 2000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ2000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 2000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 2000 instruction manual)
Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check line fuse to see if fuse is good

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting

Check motor circuit breaker/fuse

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not stop rotating

when speed control is set to The speed control is not calibrated correctly
minimum

Platform will not reach maximum

The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads
Solutions: Wiring Diagram
Plug the unit in SHKA3000: LT1411X1, 120V
Look on unit's spec tag for voltage and Hertz SHKA3000-1CE: LT1411X2, 240V
Ohm fuse for continuity/ Replace if fuse is open

Make sure timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
Reset breaker/ Ohm fuse replace if fuse is open (fuse located on back
right)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ3000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ3000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ3000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ3000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ3000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Adjust the minimum trim pot on speed control (refer to speed calibration
procedure)

Adjust the maximum trim pot on speed control (refer to speed

calibration procedure)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer
Calibrate the speed for each significant load change or purchase a
digital MaxQ shaker
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
Mechanical Checks
Check drive belt
 Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate
Solutions: Wiring Diagram
Plug the unit in. SHKE3000: LT1411X4, 120V
Look on unit's spec tag for voltage and Hertz. SHKE3000-1CE: LT1411X3, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in

MaxQ3000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ3000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ3000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ3000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 3000 instruction manual)
Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Power switch not on.

Check if voltage is correct for model

Check 10A circuit breaker to see if tripped

Determine if temperature control display is

illuminated (green)

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting
Check 0.8 A motor circuit breaker

Check safety cover interlock switch for lid

contact

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Four Thumbscrews that hold platform to the
bearing pan make contact with shaker lid
Platform will not stop rotating
when speed control is set to The speed control is not calibrated correctly
minimum

Platform will not reach maximum

The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads

Is the I/0 (heat switch) switch in the on

Shaker does not heat position?
Is the temperature controller on and set to
the correct temperature?
Does the shaker temperature control display
s.br (sensor break)?

Is the high limit lamp on? ( located to the left

of the temperature controller)

Check heater and over temperature

protection device for continuity

No control voltage to solid state relay

Output of solid state relay not closing

Solutions: Wiring Diagram
Plug the unit in SHKA4450: LT1413X3, 120V
Turn on power switch on left side of shaker body, Will be verified by
green illuminated light on power switch SHKA4450-1CE: LT1413X4, 240V
Look on unit's spec tag for voltage and Hertz
If tripped reset circuit breaker and verify by turning on power switch and
check for green illuminated light on power switch. If not illuminated
replace circuit breaker
If the temperature controller is not illuminated check AC voltage to pins
7 and 8 on the temperature controller. If AC voltage is present and
controller is not lit replace temperature controller.

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
If tripped reset circuit breaker and verify by operational motor.

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4450 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in MaxQ

4450 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4450 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4450 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4450 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 4450 folder)

Make sure all four thumbscrews are tightened to avoid contact with lid
Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 4450 folder)

Adjust the maximum trim pot on speed control (refer to speed

calibration procedure in MaxQ 4450 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer

Calibrate the speed for each significant load change or purchase a

digital MaxQ shaker

Press the I/0 switch on the control panel to the right of the temperature
controller

Press (*) and hold this key to display the current temperature setpoint
Verify connection of RTD to controller and if properly connected
replace.
If high limit temperature lamp is lit, increase high limit thermostat control
by turning fully clockwise. (reference instruction manual for procedure)
If high limit temperature lamp does not go off, replace high limit
thermostat.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify controller is delivering DC voltage to terminals 3 and 4 on solid
state relay when green output light on controller is illuminated.
With DC voltage present on terminal 3 and 4 check for AC voltage on
pin 1 and 2. If line voltage present solid state relay is defective. If
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check safety cover interlock switch for lid

contact

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
 Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

Check heater and over temperature

protection device for continuity

No AC voltage into heat control board

No output voltage to heater

Is circulator or chiller running low enough to

achieve minimum refrigerated temperature?
Cooling Coil Option Only
Solutions: Wiring Diagram
Plug the unit in. SHKE4450: LT1413X5, 120V
Look on unit's spec tag for voltage and Hertz. SHKE4450-1CE: LT1413X6, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in
MaxQ4450 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4450 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4450 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4450 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4450 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, increase high limit thermostat control by
turning fully clockwise. (reference instruction manual for procedure) If
high limit temperature light does not go off, replace high limit
thermostat.

If high limit temperature control is not defective the software high limit
temperature control may be causing the light to illuminate. Verify the
temperature calibration. If off recalibrate, if not replace main PC board.
If after recalibration temperature continues to drift out of tolerance,
replace sensor.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify AC line voltage on terminal AC line (H) and AC line (L). If no
voltage present trace wires back to inlet power source for continuity
Check AC voltage on HTR1(H) and HTR1(L). If no voltage present
replace heat control board.

Janet getting answer to this question

Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Power switch not on.

Check if voltage is correct for model

Check 10A circuit breaker to see if tripped

Determine if temperature control display is

illuminated (green)

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting
Check 0.8 A motor circuit breaker

Check safety cover interlock switch for lid

contact

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Platform will not stop rotating
when speed control is set to The speed control is not calibrated correctly
minimum

Platform will not reach maximum

The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads

Is the I/0 (heat switch) switch in the on

Shaker does not heat position?
Is the temperature controller on and set to
the correct temperature?
Does the shaker temperature control display
s.br (sensor break)?

Is the high limit lamp on? ( located to the left

of the temperature controller)

Check heater and over temperature

protection device for continuity

No control voltage to solid state relay

Output of solid state relay not closing

Solutions: Wiring Diagram
Plug the unit in SHKA4000: 229-329-00, 120V
Turn on power switch on left side of shaker body, Will be verified by
green illuminated light on power switch SHKA4000-1CE: 229-348-00, 240V
Look on unit's spec tag for voltage and Hertz SHKA4000-5: 229-336-00, 120V
If tripped reset circuit breaker and verify by turning on power switch and
check for green illuminated light on power switch. If not illuminated
replace circuit breaker SHKA4000-6CE: 229-338-00, 240V
If the temperature controller is not illuminated check AC voltage to pins
7 and 8 on the temperature controller. If AC voltage is present and
controller is not lit replace temperature controller.

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
If tripped reset circuit breaker and verify by operational motor.

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in MaxQ

4000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 4000 folder)
Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 4000 folder)

Adjust the maximum trim pot on speed control (refer to speed

calibration procedure in MaxQ 4000 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer

Calibrate the speed for each significant load change or purchase a

digital MaxQ shaker

Press the I/0 switch on the control panel to the right of the temperature
controller

Press (*) and hold this key to display the current temperature setpoint
Verify connection of RTD to controller and if properly connected
replace.
If high limit temperature lamp is lit, increase high limit thermostat control
by turning fully clockwise. (reference instruction manual for procedure)
If high limit temperature lamp does not go off, replace high limit
thermostat.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify controller is delivering DC voltage to terminals 3 and 4 on solid
state relay when green output light on controller is illuminated.
With DC voltage present on terminal 3 and 4 check for AC voltage on
pin 1 and 2. If line voltage present solid state relay is defective. If
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check safety cover interlock switch for lid

contact

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
 Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

Check heater and over temperature

protection device for continuity

No AC voltage into heat control board

No output voltage to heater

Solutions: Wiring Diagram
Plug the unit in. SHKE4000: 229-330-00, 120V
Look on unit's spec tag for voltage and Hertz. SHKE4000-1CE: 229-349-00, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open. SHKE4000-5: 229-337-00, 120V

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number) SHKE4000-6Ce: 229-339-00, 240V

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in
MaxQ4000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, increase high limit thermostat control by
turning fully clockwise. (reference instruction manual for procedure) If
high limit temperature light does not go off, replace high limit
thermostat.

If high limit temperature control is not defective the software high limit
temperature control may be causing the light to illuminate. Verify the
temperature calibration. If off recalibrate, if not replace main PC board.
If after recalibration temperature continues to drift out of tolerance,
replace sensor.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify AC line voltage on terminal AC line (H) and AC line (L). If no
voltage present trace wires back to inlet power source for continuity
Check AC voltage on HTR1(H) and HTR1(L). If no voltage present
replace heat control board.
Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Power switch not on.

Check if voltage is correct for model

Check 10A circuit breaker to see if tripped

Determine if temperature control display is

illuminated (green)

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting
Check 0.8 A motor circuit breaker

Check safety cover interlock switch for lid

contact

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Platform will not stop rotating
when speed control is set to The speed control is not calibrated correctly
minimum

Platform will not reach maximum

The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads

Is the I/0 (heat switch) switch in the on

Shaker does not heat position?
Is the temperature controller on and set to
the correct temperature?
Does the shaker temperature control display
s.br (sensor break)?

Is the high limit lamp on? ( located to the left

of the temperature controller)

Check heater and over temperature

protection device for continuity

No control voltage to solid state relay

Output of solid state relay not closing

Is the refrigeration switch in the on position?

Shaker does not cool
Is the temperature controller on and set to
the correct temperature?

Is the low limit lamp on? ( located on the

right front side panel of the shaker cabinet)

No lights on defrost timer

Compressor does not turn on to cool

chamber
Solutions: Wiring Diagram
Plug the unit in SHKA4000-7: 229-340-00, 120V
Turn on power switch on left side of shaker body, Will be verified by
green illuminated light on power switch SHKA4000-8CE: 229-341-00, 240V
Look on unit's spec tag for voltage and Hertz
If tripped reset circuit breaker and verify by turning on power switch and
check for green illuminated light on power switch. If not illuminated
replace circuit breaker
If the temperature controller is not illuminated check AC voltage to pins
7 and 8 on the temperature controller. If AC voltage is present and
controller is not lit replace temperature controller.

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
If tripped reset circuit breaker and verify by operational motor.

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in MaxQ

4000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 4000 folder)
Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 4000 folder)

Adjust the maximum trim pot on speed control (refer to speed

calibration procedure in MaxQ 4000 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer

Calibrate the speed for each significant load change or purchase a

digital MaxQ shaker

Press the I/0 switch on the control panel to the right of the temperature
controller

Press (*) and hold this key to display the current temperature setpoint
Verify connection of RTD to controller and if properly connected
replace.
If high limit temperature lamp is lit, increase high limit thermostat control
by turning fully clockwise. (reference instruction manual for procedure)
If high limit temperature lamp does not go off, replace high limit
thermostat.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify controller is delivering DC voltage to terminals 3 and 4 on solid
state relay when green output light on controller is illuminated.
With DC voltage present on terminal 3 and 4 check for AC voltage on
pin 1 and 2. If line voltage present solid state relay is defective. If

Press the refrigeration on switch located on the back right hand corner
of the cabinet.

Press (*) and hold this key to display the current temperature setpoint
If low limit temperature lamp is lit, decrease low limit thermostat control
by turning fully counter-clockwise. (reference instruction manual for
procedure) If low limit temperature lamp does not go off and chamber
is not cold, replace low limit thermostat.

Check 0.1A transformer fuse and replace if defective. Check for 12V
AC voltage at terminals 1 and 2 on defrost timer. If no voltage present,
replace tranformer. If voltage is present, replace defrost timer.
If compressor does not turn on check lights on defrost timer. If defrost
light is lit, shaker is in defrost cycle wait for completion of defrost cycle.
If the on light of the defrost timer is lit, compressor should be running.
Verify continuity through low pressure switch. If no continuity
refrigeration tech may need to be sent for service. Possible refrigerant
leak.
Verify continuity through high pressure switch. If no continuity check
the condenser fan to make sure it is operational and the condensor coil
to make sure it is not plugged and free of debris
Verify AC line voltage to coil of the compressor relay. If AC voltage is
present and relay is not energized replace compressor relay.
If all above does not solve problem, replace compressor (Call for
refrigeration tech)
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check safety cover interlock switch for lid

contact

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
 Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

Check heater and over temperature

protection device for continuity

No AC voltage into heat control board

No output voltage to heater

Is the refrigeration switch in the on position?

Shaker does not cool
Is the temperature controller on and set to
the correct temperature?

Is the low limit lamp on? ( located on the

right front side panel of the shaker cabinet)
No lights on defrost timer

Compressor does not turn on to cool

chamber
Solutions: Wiring Diagram
Plug the unit in. SHKE4000-7: 229-342-00, 120V
Look on unit's spec tag for voltage and Hertz. SHKE4000-8CE: 229-343-00, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in
MaxQ4000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, increase high limit thermostat control by
turning fully clockwise. (reference instruction manual for procedure) If
high limit temperature light does not go off, replace high limit
thermostat.

If high limit temperature control is not defective the software high limit
temperature control may be causing the light to illuminate. Verify the
temperature calibration. If off recalibrate, if not replace main PC board.
If after recalibration temperature continues to drift out of tolerance,
replace sensor.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify AC line voltage on terminal AC line (H) and AC line (L). If no
voltage present trace wires back to inlet power source for continuity
Check AC voltage on HTR1(H) and HTR1(L). If no voltage present
replace heat control board.

Press the refrigeration on switch located on the back right hand corner
of the cabinet.

Make sure temperature is set to proper value.

If low limit temperature lamp is lit, decrease low limit thermostat control
by turning fully counter-clockwise. (reference instruction manual for
procedure) If low limit temperature lamp does not go off and chamber
is not cold, replace low limit thermostat.
Check 0.1A transformer fuse and replace if defective. Check for 12V
AC voltage at terminals 1 and 2 on defrost timer. If no voltage present,
replace tranformer. If voltage is present, replace defrost timer.

If compressor does not turn on check lights on defrost timer. If defrost

light is lit, shaker is in defrost cycle wait for completion of defrost cycle.
If the on light of the defrost timer is lit, compressor should be running.
Verify continuity through low pressure switch. If no continuity
refrigeration tech may need to be sent for service. Possible refrigerant
leak.
Verify continuity through high pressure switch. If no continuity check
the condenser fan to make sure it is operational and the condensor coil
to make sure it is not plugged and free of debris
Verify AC line voltage to coil of the compressor relay. If AC voltage is
present and relay is not energized replace compressor relay.
If all above does not solve problem, replace compressor (Call for
refrigeration tech)
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check safety cover interlock switch for lid

contact

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
Mechanical Checks
 Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

Check heater and over temperature

protection device for continuity

No AC voltage into heat control board

No output voltage to heater

Solutions: Wiring Diagram
Plug the unit in. SHKE5000: 229-361-00, 120V
Look on unit's spec tag for voltage and Hertz. SHKE5000-1CE: 229-382-00, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset
If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see right front corner under lid)
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in
MaxQ5000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 5000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ5000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 5000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 5000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, increase high limit thermostat control by
turning fully clockwise. (reference instruction manual for procedure) If
high limit temperature light does not go off, replace high limit
thermostat.

If high limit temperature control is not defective the software high limit
temperature control may be causing the light to illuminate. Verify the
temperature calibration. If off recalibrate, if not replace main PC board.
If after recalibration temperature continues to drift out of tolerance,
replace sensor.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify AC line voltage on terminal AC line (H) and AC line (L). If no
voltage present trace wires back to inlet power source for continuity
Check AC voltage on HTR1(H) and HTR1(L). If no voltage present
replace heat control board.
Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Power switch not on.

Check if voltage is correct for model

Check 10A circuit breaker to see if tripped

Determine if temperature control display is

illuminated (green)

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting
Check 0.8 A motor circuit breaker
Check safety cover interlock switch for lid
contact

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not stop rotating

when speed control is set to The speed control is not calibrated correctly
minimum
Platform will not reach maximum
The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads

Is the I/0 (heat switch) switch in the on

Shaker does not heat position?
Is the temperature controller on and set to
the correct temperature?
Does the shaker temperature control display
s.br (sensor break)?

Is the high limit lamp on? ( located to the left

of the temperature controller)

Check heater and over temperature

protection device for continuity

No control voltage to solid state relay

Output of solid state relay not closing

Is the refrigeration switch in the on position?

Shaker does not cool
Is the temperature controller on and set to
the correct temperature?

Is the low limit lamp on? ( located on the

right front side panel of the shaker cabinet)

No lights on defrost timer

Compressor does not turn on to cool

chamber
Solutions: Wiring Diagram
Plug the unit in SHKA5000-7: 229-340-00, 120V
Turn on power switch on left side of shaker body, Will be verified by
green illuminated light on power switch SHKA5000-8CE: 229-341-00, 240V
Look on unit's spec tag for voltage and Hertz
If tripped reset circuit breaker and verify by turning on power switch and
check for green illuminated light on power switch. If not illuminated
replace circuit breaker
If the temperature controller is not illuminated check AC voltage to pins
7 and 8 on the temperature controller. If AC voltage is present and
controller is not lit replace temperature controller.

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
If tripped reset circuit breaker and verify by operational motor.
If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see right front corner under lid)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 5000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in MaxQ

5000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 5000 folder)

Replace if loose,worn, or broken (reference checking drive belt in MaxQ

5000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 5000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 5000 folder)

Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 5000 folder)
Adjust the maximum trim pot on speed control (refer to speed
calibration procedure in MaxQ 5000 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer

Calibrate the speed for each significant load change or purchase a

digital MaxQ shaker

Press the I/0 switch on the control panel to the right of the temperature
controller

Press (*) and hold this key to display the current temperature setpoint
Verify connection of RTD to controller and if properly connected
replace.
If high limit temperature lamp is lit, increase high limit thermostat control
by turning fully clockwise. (reference instruction manual for procedure)
If high limit temperature lamp does not go off, replace high limit
thermostat.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify controller is delivering DC voltage to terminals 3 and 4 on solid
state relay when green output light on controller is illuminated.
With DC voltage present on terminal 3 and 4 check for AC voltage on
pin 1 and 2. If line voltage present solid state relay is defective. If

Press the refrigeration on switch located on the back right hand corner
of the cabinet.

Press (*) and hold this key to display the current temperature setpoint
If low limit temperature lamp is lit, decrease low limit thermostat control
by turning fully counter-clockwise. (reference instruction manual for
procedure) If low limit temperature lamp does not go off and chamber
is not cold, replace low limit thermostat.

Check 0.1A transformer fuse and replace if defective. Check for 12V
AC voltage at terminals 1 and 2 on defrost timer. If no voltage present,
replace tranformer. If voltage is present, replace defrost timer.
If compressor does not turn on check lights on defrost timer. If defrost
light is lit, shaker is in defrost cycle wait for completion of defrost cycle.
If the on light of the defrost timer is lit, compressor should be running.
Verify continuity through low pressure switch. If no continuity
refrigeration tech may need to be sent for service. Possible refrigerant
leak.
Verify continuity through high pressure switch. If no continuity check
the condenser fan to make sure it is operational and the condensor coil
to make sure it is not plugged and free of debris
Verify AC line voltage to coil of the compressor relay. If AC voltage is
present and relay is not energized replace compressor relay.
If all above does not solve problem, replace compressor (Call for
refrigeration tech)
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check safety cover interlock switch for lid

contact

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
Mechanical Checks
 Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

Check heater and over temperature

protection device for continuity

No AC voltage into heat control board

No output voltage to heater

Is the refrigeration switch in the on position?

Shaker does not cool
Is the temperature controller on and set to
the correct temperature?

Is the low limit lamp on? ( located on the

right front side panel of the shaker cabinet)
No lights on defrost timer

Compressor does not turn on to cool

chamber
Solutions: Wiring Diagram
Plug the unit in. SHKE5000-7: 229-342-00, 120V
Look on unit's spec tag for voltage and Hertz. SHKE5000-8CE: 229-343-00, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset
If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see right front corner under lid)
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken (reference checking drive belt in
MaxQ5000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 5000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ5000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 5000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 5000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, increase high limit thermostat control by
turning fully clockwise. (reference instruction manual for procedure) If
high limit temperature light does not go off, replace high limit
thermostat.

If high limit temperature control is not defective the software high limit
temperature control may be causing the light to illuminate. Verify the
temperature calibration. If off recalibrate, if not replace main PC board.
If after recalibration temperature continues to drift out of tolerance,
replace sensor.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify AC line voltage on terminal AC line (H) and AC line (L). If no
voltage present trace wires back to inlet power source for continuity
Check AC voltage on HTR1(H) and HTR1(L). If no voltage present
replace heat control board.

Press the refrigeration on switch located on the back right hand corner
of the cabinet.

Make sure temperature is set to proper value.

If low limit temperature lamp is lit, decrease low limit thermostat control
by turning fully counter-clockwise. (reference instruction manual for
procedure) If low limit temperature lamp does not go off and chamber
is not cold, replace low limit thermostat.
Check 0.1A transformer fuse and replace if defective. Check for 12V
AC voltage at terminals 1 and 2 on defrost timer. If no voltage present,
replace tranformer. If voltage is present, replace defrost timer.

If compressor does not turn on check lights on defrost timer. If defrost

light is lit, shaker is in defrost cycle wait for completion of defrost cycle.
If the on light of the defrost timer is lit, compressor should be running.
Verify continuity through low pressure switch. If no continuity
refrigeration tech may need to be sent for service. Possible refrigerant
leak.
Verify continuity through high pressure switch. If no continuity check
the condenser fan to make sure it is operational and the condensor coil
to make sure it is not plugged and free of debris
Verify AC line voltage to coil of the compressor relay. If AC voltage is
present and relay is not energized replace compressor relay.
If all above does not solve problem, replace compressor (Call for
refrigeration tech)
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good
Power switch is presssed and unit does not
turn on

No DC voltage at control board

If all above have been tried and shaker will

still not power up

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check door interlock switch for proper

engagement when door is fully closed

Control board is malfunctioning

Speed error light (red) illluminated

Balance error "BAL" shown on speed display
Mechanical Checks
Check drive belt
Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Platform will not reach maximum
The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Check door interlock switch for proper
engagement when door is fully closed
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

No AC voltage into AC control board

(PC1415X3)

No output voltage to heater

Check heater for continuity

No Internal Chamber Light Internal lamp will not illuminate

No Internal Chamber Outlet

Internal Chamber Outlet will not operate
Power

MISC Issues Some segments of display will not illuminate

Loud 'grinding' noise emanating from blower
in back of unit.
Solutions: Wiring Diagram
Plug the unit in. SHKE6000: LT2120X2, 120V
Look on unit's spec tag for voltage and Hertz. SHKE6000-1CE: LT2120X2, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.
Cycle power, by unplugging power cord and waiting 15 seconds then
replug power cord into outlet
Verify AC voltage into power supply (connection N and L), and 48V DC
voltage out (V + out, V - out). If there is AC voltage in and no DC
voltage out replace power supply. If there is no AC voltage in,
disconnect power to unit, then check wire harness for continuity.
Check for DC voltage betweem connectors J11 (ground) and J15
(48V), J14 (12V), J16 (5V). If any of these three voltage are not
present or outside +/-0.5V then replace board PC 1415X1.

Replace PC1415X1 (control board)

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset
If door is closed and door interlock switch is not closed, adjust or
replace door switch.
Check for proper harness connections between motor and control
board. If harness is bad replace motor. If harness is good replace
shaker control board (PC1415X1).
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken

If platform cannot be rotated the bearings will need to be checked

Replace if loose,worn, or broken

Make sure vessels are evenly distributed on the platform for a balanced
load

Remove the bearing pan and reattach as per assembly instructions

Speed needs to be calibrated (refer to speed calibration procedure in
MaxQ 6000 instruction manual)
Check for proper drive belt tension

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 6000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
If door is closed and door interlock switch is not closed, adjust or
replace door switch.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, verify proper setting per instruction
manual (see over temperature protection section of manual). If unable
to adjust high temperature (display does not change) verify connections
and operation of potentiometer.
With unit powered, verify AC present indicator led on AC control board.
If no led illuminated, check wiring between AC control board and inlet
AC power source.
When heating turned on, verify ??heating?? indicator led on AC control
board is illuminated. If illuminated, verify AC output between
connectors J? and J?. If no voltage present check heater for
continunity. If heater has continuity, replace AC control board.
Disconnect unit power, check heater continuity, If heater is open
replace.

Verify power button is turned on and "light" button has been pressed.
Remove and verify lamp operation in standard lamp outlet
When "Light" button turned on, verify ??lamp?? indicator led on AC
control board is illuminated (visually check led while pressing "Light"
button). If illuminated, check lamp. If illuminated and lamp has been
verified, check harness. If all verified, replace AC control board.

Verify power button is turned on and "Outlet" button has been pressed.
Verify GFCI on side of unit is not tripped
When "Outlet" button turned on, verify ??Outlet?? indicator led on AC
control board is illuminated (visually check led while pressing "Outlet"
button). If illuminated, verify AC output between connectors J? and J?.
If all verified, replace AC control board.

Replace PC1415X2 (display board)

Replace blower motor

Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good
Power switch is presssed and unit does not
turn on

No DC voltage at control board

If all above have been tried and shaker will

still not power up

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check door interlock switch for proper

engagement when door is fully closed

Control board is malfunctioning

Speed error light (red) illluminated

Balance error "BAL" shown on speed display
Mechanical Checks
Check drive belt
Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Platform will not reach maximum
The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?
Check door interlock switch for proper
engagement when door is fully closed
Determine if blower fan is running

Is the high limit lamp on? (located to the right

of the temperature display)

No AC voltage into AC control board

(PC1415X3)

No output voltage to heater

Check heater for continuity

Is the temperature controller on and set to

Shaker does not cool the correct temperature?

Is the low limit lamp on? ( located on the left

side panel of the shaker cabinet)

Compressor does not turn on to cool

chamber

Shaker cools but does not maintain setpoint

temperature

No Internal Chamber Light Internal lamp will not illuminate

No Internal Chamber Outlet
Internal Chamber Outlet will not operate
Power

MISC Issues Some segments of display will not illuminate

Loud 'grinding' noise emanating from blower
in back of unit.
Solutions: Wiring Diagram
Plug the unit in. SHKE6000-7: LT2120X2, 120V
Look on unit's spec tag for voltage and Hertz. SHKE6000-8CE: LT2120X2, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.
Cycle power, by unplugging power cord and waiting 15 seconds then
replug power cord into outlet
Verify AC voltage into power supply (connection N and L), and 48V DC
voltage out (V + out, V - out). If there is AC voltage in and no DC
voltage out replace power supply. If there is no AC voltage in,
disconnect power to unit, then check wire harness for continuity.
Check for DC voltage betweem connectors J11 (ground) and J15
(48V), J14 (12V), J16 (5V). If any of these three voltage are not
present or outside +/-0.5V then replace board PC 1415X1.

Replace PC1415X1 (control board)

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset
If door is closed and door interlock switch is not closed, adjust or
replace door switch.
Check for proper harness connections between motor and control
board. If harness is bad replace motor. If harness is good replace
shaker control board (PC1415X1).
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken

If platform cannot be rotated the bearings will need to be checked

Replace if loose,worn, or broken

Make sure vessels are evenly distributed on the platform for a balanced
load

Remove the bearing pan and reattach as per assembly instructions

Speed needs to be calibrated (refer to speed calibration procedure in
MaxQ 6000 instruction manual)
Check for proper drive belt tension

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 6000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
If door is closed and door interlock switch is not closed, adjust or
replace door switch.
Replace blower motor if fan is not running and voltage is present
If high limit temperature is lit, verify proper setting per instruction
manual (see over temperature protection section of manual). If unable
to adjust high temperature (display does not change) verify connections
and operation of potentiometer.
With unit powered, verify AC present indicator led (D11) on AC control
board. If no led illuminated, check wiring between AC control board
and inlet AC power source.
When heating turned on, verify D1 (Elment) heating indicator led on AC
control board is illuminated. If illuminated, verify AC output between
connectors J1 and J2. If no voltage present check heater for
continunity. If heater has continuity, replace AC control board.
Disconnect unit power, check heater continuity, If heater is open
replace.

Make sure temperature is set to proper value.

If low limit temperature lamp is lit, decrease low limit thermostat control
by turning fully counter-clockwise. (reference instruction manual for
procedure) If low limit temperature lamp does not go off and chamber
is not cold, replace low limit thermostat.
Verify continuity through low pressure switch. If no continuity
refrigeration tech may need to be sent for service. Possible refrigerant
leak.
Verify continuity through high pressure switch. If no continuity check
the condenser fan to make sure it is operational and the condensor coil
to make sure it is not plugged and free of debris
Verify AC line voltage from AC power supply board to compressor. If
AC voltage is present and relay is not energized replace compressor
relay.
If all above does not solve problem, replace compressor (Call for
refrigeration tech)
Make sure refrigerant pressure is at 25 P.S.I on TXV. If not adjust
refrigerant level as per manufacturing specifications (11 fluid oz of
R134A refrigerant).

Verify power button is turned on and "light" button has been pressed.
Remove and verify lamp operation in standard lamp outlet
When "Light" button turned on, verify ??lamp?? indicator led on AC
control board is illuminated (visually check led while pressing "Light"
button). If illuminated, check lamp. If illuminated and lamp has been
verified, check harness. If all verified, replace AC control board.

Verify power button is turned on and "Outlet" button has been pressed.
Verify GFCI on side of unit is not tripped
When "Outlet" button turned on, verify Outlet (R8) indicator led on AC
control board is illuminated (visually check led while pressing "Outlet"
button). If illuminated, verify AC output between connectors J7 and J8.
If all verified, replace AC control board.

Replace PC1415X2 (display board)

Replace blower motor

Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Power switch not on.

Check if voltage is correct for model

Check 15A circuit breaker to see if tripped

Determine if temperature control display is

illuminated (green)

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting
Check 0.7 A motor circuit breaker

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt
Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Verify the alignment of the support arms with
the platform suspension arms

Platform will not stop rotating

when speed control is set to The speed control is not calibrated correctly
minimum
Platform will not reach maximum
The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads

Is the I/0 (heat switch) switch in the on

Shaker does not heat position?

Verify water level is above water level sensor

Is the temperature controller on and set to

the correct temperature?
Does the shaker temperature control display
s.br (sensor break)?

Is the high limit lamp on? ( located to the left

of the temperature controller)

Check heater and over temperature

protection device for continuity

No control voltage to solid state relay

Output of solid state relay not closing

Shaker does not reach maximum

Use stainless steel cover
temperature of 90C
Solutions: Wiring Diagram
Plug the unit in SHKA7000: 229-322-00, 120V
Turn on power switch on left side of shaker body, Will be verified by
green illuminated light on power switch SHKA7000-1CE: 229-334-00, 240V
Look on unit's spec tag for voltage and Hertz
If tripped reset circuit breaker and verify by turning on power switch and
check for green illuminated light on power switch. If not illuminated
replace circuit breaker
If the temperature controller is not illuminated check AC voltage to pins
7 and 8 on the temperature controller. If AC voltage is present and
controller is not lit replace temperature controller.

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
If tripped reset circuit breaker and verify by operational motor.
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken

If platform cannot be rotated the bearings will need to be checked

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 4000 folder)

Per the MaxQ 7000 manual, refer to platform installation

Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 4000 folder)
Adjust the maximum trim pot on speed control (refer to speed
calibration procedure in MaxQ 4000 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer

Calibrate the speed for each significant load change or purchase a

digital MaxQ shaker

Press the I/0 switch on the control panel to the right of the temperature
controller

Fill the chamber with water above the water level sensor

Press (*) and hold this key to display the current temperature setpoint
Verify connection of RTD to controller and if properly connected
replace.
If high limit temperature lamp is lit, increase high limit thermostat control
by turning fully clockwise. (reference instruction manual for procedure)
If high limit temperature lamp does not go off, replace high limit
thermostat.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify controller is delivering DC voltage to terminals 3 and 4 on solid
state relay when green output light on controller is illuminated.
With DC voltage present on terminal 3 and 4 check for AC voltage on
pin 1 and 2. If line voltage present solid state relay is defective. If

Verify that the stainless steel cover is being used and not the acrylic
Troubleshooting
Guide For All E-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Check if voltage is correct for model
Check circuit breaker to see if circuit breaker
is good

Defective power switch on keypad

No power to power supply board

No power out of power supply board, no

speed or time display

Not all segments of display are illuminated

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Determine that Start key has been activated

Motor circuit breaker is not working

Check safety cover interlock switch for lid

contact

Motor control board is malfunctioning

Speed error light (red) illluminated
Balance error "BAL" shown on speed display
 Mechanical Checks
Check drive belt
Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism
Verify the alignment of the support arms with
the platform suspension arms

Platform will not reach maximum

The shaker is not properly calibrated
speed

Speed display in rpm is not

The shaker is not properly calibrated
accurate

Is the heat on (heat switch) switch in the on

Shaker does not heat position?

Is the high limit lamp on? (located to the right

of the temperature display)

Check heater and over temperature

protection device for continuity

No AC voltage into heat control board

No output voltage to heater

Shaker does not reach maximum

Use stainless steel cover
temperature of 90C
Solutions: Wiring Diagram
Plug the unit in. SHKE7000: 229-323-00, 120V
Look on unit's spec tag for voltage and Hertz. SHKE7000-1CE: 229-350-00, 240V
Reset circuit breaker and Ohm circuit breaker for continuity/ Replace if
circuit breaker is open.

Remove wire attached to the P1 connector on the display board and

verify 15V DC is present and check switch function by Ohming out pin 1
and 2 on connector P1 on the display board while pressing power
switch. If no switch function detected replace keypad. (reference print
for part number)

Ensure power switch is delivering inlet power to power supply board,

check connector P5 on motor control board for AC inlet voltage on pins
4 and 11. If AC voltage is not present replace motor control board. If
voltage is present verify AC voltage at power supply board terminals
AC(N) and AC(L). If no AC voltage present replace wire harness
(reference print for part number)
Verify 48 V DC voltage on connector P5 on motor control board pins 8
and 9 also verify that D13 LED is lit. If no voltage check DC at power
supply terminals output (-) and output (+). If 48V DC present replace
wire harness (reference print for part number), if not present replace
power supply board.

Ribbon cable lose between connector J1 on microboard and connector

J1 on display board. Remove cable and reconnect, if still no display
replace cable and/or display board.

Ribbon cable lose between connector J4 on microboard and connector

P2 on motor control board Remove cable and reconnect, if still no
display replace cable and/or display board.

Make sure timer is in elapsed mode or set to specific time

Make sure Start key has been pressed
Reset breaker (located on back of shaker) replace circuit breaker if it
will not reset

If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see lower left back wall of chamber)
Replace shaker motor control board, if problem still persists replace
motor
Go to mechanical checks listed below

Cycle power, and redistribute vessel load evenly

Replace belt if loose,worn, or broken
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan)

Per the MaxQ 7000 manual, refer to platform installation

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4000 instruction manual)

Speed needs to be calibrated (refer to speed calibration procedure in

MaxQ 4000 instruction manual)

Press the heat on switch on the control panel directly under the
temperature display. Can be verified by heat on light.
If high limit temperature is lit, increase high limit thermostat control by
turning fully clockwise. (reference instruction manual for procedure) If
high limit temperature light does not go off, replace high limit
thermostat.

If high limit temperature control is not defective the software high limit
temperature control may be causing the light to illuminate. Verify the
temperature calibration. If off recalibrate, if not replace main PC board.
If after recalibration temperature continues to drift out of tolerance,
replace sensor.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify AC line voltage on terminal AC line (H) and AC line (L). If no
voltage present trace wires back to inlet power source for continuity
Check AC voltage on HTR1(H) and HTR1(L). If no voltage present
replace heat control board.

Verify that the stainless steel cover is being used and not the acrylic
Troubleshooting
Guide For All A-
Class Max Q
Shakers:
Problem: Possible Causes:
Shaker doesn't power up Power cord is unplugged.
Power switch not on.

Check if voltage is correct for model

Check 15A circuit breaker to see if tripped

Determine if temperature control display is

illuminated (green)

Platform doesn't rotate Electrical Checks

Check timer for timed setting
Check Speed control setting
Check 3.0 A motor circuit breaker
Check safety cover interlock switch for lid
contact

Check motor brushes

Varify voltage to speed control
Varify output voltage of speed control
Mechanical Checks
Check drive belt

Check if the platform can be rotated by hand

Platform does not rotate

Check drive belt
smoothly

Check motor brushes

Check if load is evenly balanced on platform

Check if the bearing pan is properly attached

to shaker mechanism

Platform will not stop rotating

when speed control is set to The speed control is not calibrated correctly
minimum
Platform will not reach maximum
The speed control is not calibrated correctly
speed

Speed display in rpm is not The trim pot board for the rpm gauge is not
accurate set correctly
The analog motor does not have the
feedback from the speed control to
compensate for different size loads

Is the I/0 (heat switch) switch in the on

Shaker does not heat position?
Is the temperature controller on and set to
the correct temperature?
Does the shaker temperature control display
s.br (sensor break)?

Is the high limit lamp on? ( located to the left

of the temperature controller)

Check heater and over temperature

protection device for continuity

No control voltage to solid state relay

Output of solid state relay not closing

Solutions: Wiring Diagram
Plug the unit in SHKA5000: 229-359-00, 120V
Turn on power switch on left side of shaker body, Will be verified by
green illuminated light on power switch SHKA5000-1CE: 229-374-00, 240V
Look on unit's spec tag for voltage and Hertz
If tripped reset circuit breaker and verify by turning on power switch and
check for green illuminated light on power switch. If not illuminated
replace circuit breaker
If the temperature controller is not illuminated check AC voltage to pins
7 and 8 on the temperature controller. If AC voltage is present and
controller is not lit replace temperature controller.

Make sure timer timer is in continuous on or set to specific time

Make sure speed dial is not in the off position (12:00 position)
If tripped reset circuit breaker and verify by operational motor.
If lid in not making contact with safety interlock switch check for
activation of switch by lid contact (see right front corner under lid)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Check for 120V AC input to two blue terminals on speed control

Check for DC output is 0 to 90V DC, if voltage present replace motor

Replace if loose,worn, or broken (reference checking drive belt in MaxQ

4000 folder)
If platform cannot be rotated the bearings will need to be checked
(reference how to check bearings in MaxQ 4000 folder)

Replace if loose,worn, or broken (reference checking drive belt in

MaxQ4000 folder)
Replace if worn down to less than 1/4'' left (reference checking brushes
in MaxQ 4000 folder)
Make sure vessels are evenly distributed on the platform for a balanced
load
Remove the bearing pan and reattach as per assembly instructions
(reference how to attach bearing pan in MaxQ 4000 folder)

Adjust the minimum trim pot on speed control (refer to speed calibration
procedure in MaxQ 4000 folder)
Adjust the maximum trim pot on speed control (refer to speed
calibration procedure in MaxQ 4000 folder)

Adjust trim pot (located at the back of the shaker) to proper rpm setting
with the use of a hand held tachometer

Calibrate the speed for each significant load change or purchase a

digital MaxQ shaker

Press the I/0 switch on the control panel to the right of the temperature
controller

Press (*) and hold this key to display the current temperature setpoint
Verify connection of RTD to controller and if properly connected
replace.
If high limit temperature lamp is lit, increase high limit thermostat control
by turning fully clockwise. (reference instruction manual for procedure)
If high limit temperature lamp does not go off, replace high limit
thermostat.
If heater is open replace. If over temperature protection device (see
procedure for setting OTP device in instruction manual) is open attempt
to reset, if it does not reset replace
Verify controller is delivering DC voltage to terminals 3 and 4 on solid
state relay when green output light on controller is illuminated.
With DC voltage present on terminal 3 and 4 check for AC voltage on
pin 1 and 2. If line voltage present solid state relay is defective. If