OpenTextTM Archive Center

Release Notes
16.2

Product Released: 2017-03-31

Release Notes Revised: 2022-08-24

Contents
OpenTextTM Archive Center ...................................................................................................2
Release Notes ............................................................................................................................2
1 Introduction ........................................................................................................................5
1.1 Release Notes revision history .......................................................................................6
2 About Archive Center ...................................................................................................... 11
3 Archive Center Application Layer scenarios .................................................................12
3.1 Services and components delivered with Archive Center............................................12
3.1.1 Archive Center Web Applications and services ...............................................12
3.1.2 Other components ............................................................................................12
3.2 New features in version 16.2.0 ....................................................................................13
3.2.1 Platform and database ......................................................................................13
3.2.2 Enhanced AFP support .....................................................................................13
3.2.3 CMIS Pipeline..................................................................................................13
3.2.4 Business Administration ..................................................................................13
3.3 New features in version 16.2.1 ....................................................................................13
3.4 New features in version 16.2.2 ....................................................................................13
3.5 New Features in version 16.2.3....................................................................................14
3.6 Discontinued and deprecated features .........................................................................14
3.6.1 Features deprecated in this release ...................................................................14
3.6.2 Features discontinued in this release................................................................14
4 Packaging and documentation ........................................................................................15
4.1 Packaging and delivery information ............................................................................15
4.2 Related documentation.................................................................................................15
5 Supported environments and compatibility ..................................................................15
5.1 Supported operating systems and databases ................................................................15
5.1.1 Database character encoding............................................................................17
5.1.2 Oracle Database ...............................................................................................17
5.1.3 SAP HANA DB ...............................................................................................17
5.1.4 Support for SAP HANA HSR ..........................................................................18
5.1.5 Support for Microsoft SQL Server <Always On> ...........................................18
5.1.6 Runtime environment.......................................................................................18
5.1.7 Supported virtualization software ....................................................................19
5.1.8 Enterprise DB 9.6.............................................................................................21

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5.2 Archive Center Application Layer ...............................................................................21
5.2.1 Supported browsers for Archive Center Application Layer .............................21
5.3 High availability deployments .....................................................................................22
5.3.1 Active-active Cluster .......................................................................................22
5.4 Archive Cache Server ..................................................................................................23
5.5 Administration Client...................................................................................................23
5.5.1 Prerequisites .....................................................................................................23
5.5.2 Supported systems ...........................................................................................23
5.6 Remote Standby Server................................................................................................23
5.7 Archive Center File Share Archiving ...........................................................................23
5.8 Storage platforms .........................................................................................................24
5.9 Supported timestamp providers ...................................................................................25
5.10 Archive Server API ......................................................................................................25
5.11 Microsoft SQL Server only: write jobs ........................................................................25
5.12 Recommendations and restrictions ..............................................................................26
5.12.1 Compatibility Matrix .......................................................................................26
5.12.2 General hints ....................................................................................................26
5.12.3 Use of 3rd-party monitoring products..............................................................28
5.12.4 Antivirus software ............................................................................................28
5.12.5 Multi-tenancy ...................................................................................................28
5.12.6 Storage quotas ..................................................................................................28
5.12.7 ISO image size .................................................................................................28
5.12.8 Maximum number of volumes .........................................................................28
6 Installation and upgrade notes .......................................................................................28
6.1 Installation notes ..........................................................................................................29
6.1.1 Installation Guide for Windows (Integrated Archive Installer) .......................29
6.1.2 Installation Guide for Windows (Extended Component Installer) ..................29
6.2 Migration/ Upgrade notes ............................................................................................29
6.3 Patches or Updates .......................................................................................................30
6.3.1 Mandatory hotfix .............................................................................................30
6.3.2 Update 16.2.1 ...................................................................................................30
6.3.3 Update 16.2.2 ...................................................................................................30
6.3.4 Update 16.2.3 ...................................................................................................30
7 Archive Center hardware recommendation ..................................................................30
8 Fixed issues .......................................................................................................................32
9 Known issues ....................................................................................................................35

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9.1 Archive Server .............................................................................................................35
9.2 Archive Center Application Layer and CMIS API ......................................................41
9.3 Archive Cache Server ..................................................................................................43
9.4 Administration Client...................................................................................................44
10 Contact information.........................................................................................................45

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1 Introduction
These Release Notes provide an overview of Archive Center 16.2, including new features,
delivery information, and supported platforms. OpenText recommends that you read these
Release Notes in conjunction with the documentation included with the software package. If
any conflicts exist, the Release Notes supersede the other documentation.
Important

We also recommend that you check OpenText My Support

(https://support.opentext.com) for release notes updates, any patches or
documentation updates that may have been posted after the initial release of this
product.

Archive Center 16.2 Release Notes

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1.1 Release Notes revision history

Archive Center 16.2 Release Notes

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 Revision date Sections revised Description of revisions

2022-08-24 5.1.6 Added Oracle Java 11 JRE JDK

2022-03-08 5.5.1 Updated .NET supported version

2022-04-20 5.2 Restriction on using gzip request content encoding with ILM
added

2022-01-11 5.1.6 KB Article for updating Tomcat from v8.5.x to v9.0.y

2021-01-11 5.1.6 Support for Adopt OpenJDK 11.0.7 and above

2021-11-22 5.3.1 Elasticsearch is not supported

2021-08-18 Alternative download location for supported OpenJDK version

5.1.6
Restriction on using java 1.8 and tomcat 8.5.47 onwards
2021-08-04 5.1.5 Updated the supported version of MS SQL with Always On

2021-07-26 5.1 Added supported power version for IBM AIX

2021-06-09 3.1.2 Added OTDS as a prerequisite

2020-10-19 5.1 Added support for SAP HANA 2.0 SPS05

5.1 Removed Postgres support for RHEL 8

2020-10-12 5.1.3 Added support for MDC with SAP HANA 2.0
9.1 Added known issue for AS-19315 hotfix

2020-10-05 5.1 Added support for SAP HANA 2.0 SPS04

2020-09-15 3.5 Added hotfixes required for ILM

2020-07-10 3.5 Added Support for MS SQL 2019

2020-09-15 3.5 Added hotfixes required for ILM

2020-06-26 4.1.6 Added error with OTDS 16.6.1 and 20.1.1

2020-04-24 5.1.6 Java8 SR5 FP 26 support for AIX platform

2020-04-15 5.1 Oracle 19c Version added

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 Revision date Sections revised Description of revisions
2020-04-01 3.5 New Features of 16.2.3
5.1 Microsoft windows server 2019, RHEL 8, Oracle 19c
5.1.6 Tomcat 9.0.x
6.3.4 16.2.3 Update patch location
8 Fixed issues of 16.2.3

2019-12-17 5.1 Precise supported Azure DB

2019-11-18 9.2 Restriction in regards of Azure Directories

2019-10-17 3 Extra licensing for Archive Center Application Layer

3.4 Direct install with Java 11
9.2 Restriction with big files - CMIS

2019-08-19 3.3, 3.4, 5.1, 5.1.1 Clarification on Oracle DB 12c

3.4, Removed 5.11.2.11 Support of Export to cloud utility

2019-07-31 5.1 Mandatory patch update for Oracle DB 12c

3.4 Corrected product name for Oracle 12c

2019-07-12 5.1, 5.1.2 Clarification on Oracle DB support

9.4 Added restriction

2019-06-25 9.4 Added restriction

5.1.6 Clarification for Java 11 usage

2019-05-17 3.4, 5.1, 5.1.8 Support of EnterpriseDB 9.6

9.4 Added restriction

5.1.6 OpenJDK download location

2019-05-09
5.1 Correction about Microsoft SQL Server 2017 support

2019-05-02 All Release of Update 16.2.2

2019-01-21 5.1.6 Wording regarding latest Version adapted

2018-12-20 5.1.6 AIX JAVA Support updated

2018-12-14 4.14 Section regarding support of SAP HANA HSR added.

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 Revision date Sections revised Description of revisions
3.4.1
2018-11-27 ECMPush will be discontinued with Update 16.2.2
3.4.2 Discontinue Oracle Solaris

3.2.1 Added HANA 2.0 SPS 3 support and virtualization support for
2018-11-13
5.2 cloud platforms

Added KB Article regarding Upgrading/ Restoring Archive

2018-10-17 6.2
Center through media import

Added Suse Linux to the Support in the virtual environment

5.1.5 section
2018-10-05
5.3.5 Attribute Migration Job need to be finished for active/active
cluster implementation

Changed RAC wording

2018-07-27 5.1
Added support for Oracle 12.2 on Windows 12.2

2018-07-25 2 Removed license key reference

2 Updated wording for Archive Center on premise

2018-07-06
5 Added Oracle 12.2 support

2018-06-15 5.1.5 Runtime environment for AIX

2018-05-16 6.3.1 Mandatory hotfixes

2018-04-23 5.1.2 Oracle Instant Client

Release notes updates

1
High availability: consulting
2018-03-19 5.3
The migrate call must not be used, if the source and the target
5.9
pool share the same disk buffer

8, 9.* Updated restrictions

2018-02-12
5.11.2.1, 5.11.2.11 Renaming an Archive Server host, export to cloud

2018-01-17 3.4, 5.*,5.3.1, 9.* Archive Center Proxy, active-active cluster

2018-01-10 5.3.1 cluster and virtualization

2017-11-09 5.12.8 # of volumes per single file device type

2017-11-03 All Update 16.2.1

2017-09-15 9.5 Deletion of Archives

2017-09-21 9.2 Restriction for AFP file name
CMIS API: Moving of folders is not allowed

2017-09-08 6.1 Knowledge base article

2017-08-30 6.2 Link to patches updated

Archive Center 16.2 Release Notes

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 Revision date Sections revised Description of revisions
2017-08-21 5.1 OS for Archive Center and database

2017-08-18 5.1 OS for Archive Center and database

2017-07-24 5.2.2.1 Microsoft Azure prerequisites

2017-06-26 9.1 AS-16975

5.1.3 SAP HANA DB, SIA

5.2 Supported Web Browsers
2017-06-13
5.3 High availability deployment
9.1, 9.2 Added restrictions

2 On-premises: multi-tenancy
2017-05-29
5.10 Microsoft SQL Server only: write jobs

2017-05-11 5.2 Cluster environment

2017-04-19 5.1 SLES 12 support

2017-04-19 3.3.2 GRAU Filelock

2017-04-11 5.1 Windows 2012 R2 & SQL Server 2016

2017-03-15 First release. All new content.

Archive Center 16.2 Release Notes

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2 About Archive Center
Archive Center is a scalable and integrated service for archiving all your enterprise content.
This content is archived on a secure document repository, giving you the guarantee that all
documents are safely stored for years, yet still instantly available when needed.
Starting with version 16 there is only one delivery for Archive Center and Archive Server.
Archive Center consists of the known Archive Server plus the Archive Center application
layer.
Note: Customers using OpenText product bundles including the Archive Server can use the
Archive Server functionality provided by Archive Center assuming the scenario is licensed.
Solution Registry Agent for use is available as separate download from the Knowledge
Center.

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3 Archive Center Application Layer scenarios
CMIS Interface Allows to store metadata alongside content
File Share Archiving Provides archiving of CIFS file shares

Note: A separate license is required for usage of CMIS Interface, File Share Archiving and
Archive Center Web Application.

3.1 Services and components delivered with Archive Center

3.1.1 Archive Center Web Applications and services

Business Administration Web application to manage archive scenarios

Access Web application to search and export documents
My Archive Web application for personal access to archived objects
3.1.2 Other components

Administration Client MMC-based administration interface for infrastructure (for

example, storages, volumes, pools),
also available as independent download from the Knowledge
Center
Archive Cache Server Lightweight client installation for ArchiveLink scenarios,
also available as independent download from the Knowledge
Center
Archive Monitoring Monitoring for Archive Center and Document Pipeline
Server deployments
Directory Services Manages user and group identity information for OpenText
components,
also available as independent download from the Knowledge
Center
Note: OTDS is a prerequisite to install Archive Center
Document Pipelines Base-, Info-, CMIS-, File Archiving pipeline
Document Pipelines for use with other products are also
available as independent download from the Knowledge Center

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3.2 New features in version 16.2.0
3.2.1 Platform and database
• Support for Microsoft Azure SQL
• Relaxed collation requirements
3.2.2 Enhanced AFP support
• Support for TLE (tag logical element) metadata
• Simplified customizing for OTE Designer project
• Support for folder-less collections
• Auto-delete of AFP files
• AFP requires Archive Center Application Layer
3.2.3 CMIS Pipeline
• Java client library and documentation available to create document description for CMIS
pipeline
• Support for custom date formats
• Improved error handling
3.2.4 Business Administration
• Automatic creation and assignments of buffer volumes for new collections
3.3 New features in version 16.2.1
• IBM AIX 7.1
• Oracle RAC 12c Release 1
• Generic support of S3 interface for storage platforms. See Storage Platform Release
Notes for more details
(https://knowledge.opentext.com/knowledge/llisapi.dll/Properties/67842738).
3.4 New features in version 16.2.2
• RAC Support for Oracle 12c Release 1 & 2
• Oracle Java 11 (Runtime Only)
• OpenJDK 11
• Microsoft SQL Server 2017 always on
• Enterprise DB 9.6
• Support of Export to Cloud utility

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3.5 New Features in version 16.2.3
• Support for SAP ILM**
• Support for SAP Hana Trust
• Oracle Java 11 (Both Runtime and Installation time)
• Support MS SQL 2017 <Always on>
• Support MS SQL 2019
• Support for Google Cloud SQL
• New Record Integration solution to handle SAP XECM records: Enterprise Library
(Elib) will be deprecated and therefore Archive Center is modified for AL delete and
update calls from SAP XECM integrated solution
• Support for SR5 FP 26 for AIX platform

Note: For Windows Server it’s possible to install Archive Center 16.2 without using Java 8.
See: https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB13701371

Note: For SAP ILM, Archive Center (including application layer) is required. For other
restrictions with ILM please refer to section 5.2 of the Release Notes.

Important
Archive Center 16.2 (update_16.2.3) works with both OTDS 20.1.1 and
OTDS 20.2.1 (the latter via containers)

**Note: the hotfixes in AS-19199 are required for fulfilling the ILM specification from SAP

3.6 Discontinued and deprecated features

3.6.1 Features deprecated in this release
• OpenText Monitoring Web Client
3.6.2 Features discontinued in this release
• Operating system Oracle Solaris
• Storage system Oracle SAM FS
• Archive Center Proxy must not be used in on-premises scenarios. Archive Center Proxy is
only used in an Archive Center, Cloud Edition deployment.
• ECMPush is discontinued with Update 16.2.2

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4 Packaging and documentation
Downloads and documentation for Archive Center are available in the OpenText Knowledge
Center (https://knowledge.opentext.com/).
4.1 Packaging and delivery information
The software is posted in the download area of the Knowledge Center:
https://knowledge.opentext.com/go/52699338
4.2 Related documentation
For additional information on Archive Center, or for supplemental information on related
products, refer to the following documents, which are available in the OpenText Knowledge
Center https://knowledge.opentext.com/go/52712069
Additional technical hints can be found in the Knowledge Base under:
https://knowledge.opentext.com/go/15391847

5 Supported environments and compatibility

This section provides details on supported platforms and version information.
5.1 Supported operating systems and databases
The following sections provide a reference to the supported hardware and software
components required to use Archive Center 16.2.
Only the products and versions specified in the Release Notes are supported. Other versions
have not been tested and are therefore not officially supported for this version. The Release
Notes contain the definitive list of supported versions. Any other versions mentioned in the
product documentation are superseded by the versions specified in the Release Notes.
If no service pack, maintenance level, patch level or similar is explicitly mentioned for a
specific software version, OpenText supports all deliverables for this version that are released
by the manufacturer, unless explicitly stated otherwise. If details of a specific service pack,
patch and maintenance level etc. is given, then this one and all subsequent ones are
supported.

Archive Center 16.2 Release Notes

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 Archive Center Database System
Operating System Processor1 Oracle2,3,45 Microsoft Microsoft Postgre SAP
SQL Server2 Azure SQL6 SQL HANA
DB
Microsoft x86-64 11.2.0.4 2012 – –
Windows Server 12c Release 1 2014 x
2012 R2 12c Release 2 2016
19c
Microsoft x86-64 12c Release 2 2016 x – –
Windows Server 19c 2017
2016
Microsoft x86-64 19c 2017 x
Windows Server 2019
2019
Red Hat x86-64 11.2.0.4 – – 9.6 1.0 SPS
RHEL 6 12c Release 1 12
12c Release 2 2.0 SPS 3
Red Hat x86-64 11.2.0.4 – – Enterprise DB 9.6 1.0 SPS
RHEL 7 12c Release 1 Google Cloud 12
12c Release 2 SQL 2.0 SPS 3
19c (PostGreSQL 11) 2.0 SPS 4
2.0 SPS 5
Red Hat x86-64 19c 1.0 SPS
RHEL 8 12
2.0 SPS 3
2.0 SPS 4
2.0 SPS 5
Novell Suse x86-64 12c Release 1 – – – SPS 12
Linux 12c Release 2 2.0 SPS 3
SLES 12 19c 2.0 SPS 5
Oracle Linux 6 x86-64 11.2.0.4 – – 9.6 –
12c Release 1
12c Release 2
19c
Oracle Linux 7 x86-64 11.2.0.4 – – 9.6 –
12c Release 1
12c Release 2
19c
IBM AIX 7.1* Power 8 12c Release 1 – – – –
12c Release 2

1 Instruction set
2 Supported editions: Standard and Enterprise Edition; 64-bit all
3 Oracle Release 1 (12.1.0.2) or newer requires fix for bug 21826068. This fix is included into all Windows Oracle DB 12.1.0.2 Patch Set Updates starting
12.1.0.2.160219 (Feb 2016). Please contact Oracle for all other platforms to verify whether your setup includes this fix.
4 Oracle 12c Release 2: Bundle Patch 12.2.0.1.190416 or later
5 Oracle 19c: Version 19.3.0 or later (19.x) is supported
6 Only SQL databases and SQL virtual machines are supported
* Note: Next Version of Archive Center after Archive Center 16.2.3 for AIX platform would be Archive Center 21.2

Archive Center 16.2 Release Notes

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 19c

• English version of the operating system is supported only.

• Database system can be installed locally or remote.
• Operating system for database installed on a remote system is not relevant for Archive
Center

5.1.1 Database character encoding

Oracle database character set must be AL32UTF8

PostgreSQL database encoding must be UTF-8
For more information, see the Installation Guides.
5.1.2 Oracle Database
• Contact Professional Services if you want to use
o Oracle Real Application Cluster (RAC) 12c Release 1 & 2 and 19c
o Oracle Data Guard cluster database
• Contact Customer Support if you want to use Oracle roles.
• Archive Center support for Oracle includes client 12c and Server 12c Release 1 & 2
and 19c (Oracle Release 19.0.0.0.0 – Production Version 19.3.0.0.0). The
recommendation is to use same Oracle versions on server and client side.
• Archive Center requires the database to use the default session collation. Enabling
data-bound collations (see https://docs.oracle.com/en/database/oracle/oracle-
database/12.2/nlspg/linguistic-sorting-and-matching.html#GUID-7E70C5D5-82E1-
4BA6-8DF8-01E365B202C2) is not supported.

5.1.3 SAP HANA DB

SAP HANA DB requires additional tuning steps, when Single Instance Archiving (SIA) is in
use. For tuning instructions, see Knowledge Base article:
https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB5752341.

Note
SAP Recommends that The SAP HANA database must run on a dedicated host without
any Opentext software installed

SAP HANA 2.0 system can now be installed in multiple-container mode, which means
it can contain multitenant database containers (MDC)

Archive Center 16.2 Release Notes

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5.1.4 Support for SAP HANA HSR

Note: Archive Center does NOT support the automatic failover.

However, customers can start using the HSR feature by configuring the database connection
and doing a manual switch.
• Connect Archive Center directly to the primary database.
• In case of a failure of the primary database, reconfigure the Archive Center connection to
the secondary database.
As it is a synchronized copy, the secondary database has the same status as the primary
(before failure).
5.1.5 Support for Microsoft SQL Server <Always On>
OpenText Archive Center supports the automatic failover.
OpenText Archive Center Supports the following variant(s) of Always On for MS SQL 2017
• AlwaysOn Availability Group (AG) in the sync flavor

5.1.6 Runtime environment

Application Apache Tomcat 8.5.x (64-bit)

Server: Apache Tomcat 9.0.x (64-bit)

Notes
8.5.12 is not supported

Use of OpenJDK 11 requires Apache Tomcat 8.5.23 or higher

Apache Tomcat 9.0.x is supported on Archive Center

Update_16.2.3 onwards

To upgrade from Tomcat 8.5.x to 9.0.y in Windows, please follow

the steps described in:
https://knowledge.opentext.com/knowledge/llisapi.dll/kcs/kbarticle
/view/KB15673709
Java Oracle Java 8 JRE or JDK (64-bit) version 1.8.0_72 or later
environment: Oracle Java 11 JRE or JDK (64 bit)
OpenJDK 11 JDK (64-bit) version 11.0.1 up to and including 11.0.6
OpenJDK 11 JDK (64-bit) version 11.0.7 or higher with Hotfix provided in
AS-19678

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 Notes
Download location for supported OpenJDK:
https://wiki.openjdk.java.net/display/JDKUpdates/JDK11u

If other distributions are used, then it needs to be confirmed that

these distributions are identical to the above distribution
Alternative download location for supported OpenJDK:
https://github.com/AdoptOpenJDK/openjdk11-upstream-
binaries/releases/tag/jdk-11.0.6%2B10
Archived versions of OpenJDK can be downloaded from:
https://adoptopenjdk.net/archive.html?variant=openjdk11&ga=ga
If Open JDK 11 is being used to install Archive Center
Update_16.2.3 then JAVA_HOME path needs to be set in
System Environment Variable
OpenJDK 11 is not supported for Solution Registry Agent

For Java 1.8, Tomcat version should be 8.5.46 or lower

New Installations of Archive Center 16.2 (version 16.2.0)

requires the use of Oracle Java 8 JRE or JDK (64-bit) version
1.8.0_72 or later. Update Archive Center 16.2 .2 allows the use
of OpenJDK 11
AIX platform: IBM JDK 8.0 SR3 FP12, IBM Java 8 SR3 FP21, SR4 FP11 SR5 FP 26(16.2.3
onwards)

5.1.7 Supported virtualization software

OpenText products are supported for use with certain combinations and releases of server
operating systems, database systems, application servers, web servers, directory services,
SSO, etc. as listed in respective release notes. The supported combination of 3rd-party
software may be installed on physical or virtual hosts. Customers that choose to use a virtual
environment are encouraged to select a virtualization platform intended for production
systems and known to be fully supported by the 3rd-party software vendors. Virtualization
can be used on-premise as well as in cloud environments. Microsoft Azure, Amazon AWS
and Google Cloud Platform (GCP) are supported public cloud platforms. Product release
notes might contain additional information such as the support of cloud platform specific
services or guidelines on how to use our software on respective cloud platform.

Archive Center 16.2 Release Notes

19
Note that OpenText products are resource intensive solutions and will require at least the
same amount of resources in a virtual environment as it would in a physical environment.
Therefore, additional resource scaling may be required to maintain the same level of
performance in a virtual environment as observed in physical environments. Static or
committed resources within a virtual environment are typically needed for performance
sensitive scenarios. If a large volume of data is being transferred, e.g., very large file upload,
the customer should make sure network bandwidth and latency SLAs are in consideration
prior to production level deployments. Additionally, use of specific cloud storage technology
should be cross-referenced with individual product release notes.

As OpenText may not be fully aware of all aspect of public cloud administration needs,
customers are expected to provide specific public cloud expertise to navigate such
administration and configuration responsibilities. If an issue is encountered relating to the
normal operation of an OpenText product whilst running within a virtualized environment,
OpenText Customer Support is only obligated to attempt to reproduce the issue on the same
base operating system. If the issue cannot be reproduced on the same base operating system,
OpenText Customer Support will request that the issue be referred to the vendor of the
virtualization software for further investigation.

For questions about installation, sizing, storage, backup, monitoring, integration into the on-
premises network, contact OpenText Professional Services.

5.1.7.1 Microsoft Azure

The Microsoft Azure cloud platform offers Microsoft Azure Virtual Machine services that
offer an Infrastructure as a Service (IaaS) platform. Archive Center supports Azure Virtual
Machines (IaaS) as well as Microsoft Kubernetes Services (AKS) for containerized
deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with
connections to the on-premises customer network.

5.1.7.2 Amazon Web Services (AWS)

The Amazon Web Services cloud platform offers Virtual Machine services that offer an
Infrastructure as a Service (IaaS) platform. Archive Center supports Amazon’s Virtual
Machines (which includes support for the Amazon hypervisor, AWS Nitro) as well as the
Amazon Elastic Kubernetes Service (EKS) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with
connections to the on-premises customer network.

Archive Center 16.2 Release Notes

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5.1.7.3 Google Cloud Platform (GCP)

The Google Cloud Platform offers Virtual Machine services that offer an Infrastructure as a
Service (IaaS) platform. Archive Center supports GCP’s Virtual Machines as well as the
Google Kubernetes Engine (GKE) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with
connections to the on-premises customer network.
5.1.8 Enterprise DB 9.6
• Requires Archive Center 16.2.2 or later
• Supported for RHEL 7.x (x: 3 and above)
• Archisig is not supported
• Archive Center Application Layer is not supported
• Archive Cache Server is not supported
• Remote Standby is not supported
• Volume Migration is not supported

5.2 Archive Center Application Layer

Archive Center Application Layer (including ILM) is not released for use with:
• SAP HANA DB
• IBM AIX
• Archive Cache Server
• Remote Standby Server and Known Server

Note
gzip request content encoding (http setting: compression) is not supported
with ILM

5.2.1 Supported browsers for Archive Center Application Layer

To use Archive Center Web Applications, the following desktop web browsers are supported:
• Chrome
• Firefox
• Microsoft Internet Explorer IE 11
• Safari
• Microsoft Edge

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5.3 High availability deployments
High availability deployments require consulting from OpenText Professional Services. To
achieve high availability with Archive Center, there are several options possible:
Virtualization, e.g. VMware HA (high availability), active-passive cluster or active-active
cluster. Contact OpenText Professional Services to find the optimal approach for your
requirements.
Note, running a Remote Standby Server on an active-passive or active-active cluster is not
supported.
5.3.1 Active-active Cluster

If Archive Center runs as an active-active cluster, there are some topics that are particularly
important or different compared to a single node installation.
• All nodes must run on the same operating platform (OS) and OS major version
• A cluster must not be deployed in a WAN – cluster requires low network latency
• IBM AIX is not supported as platform
• HDSK pool and SAN storage as storage platform – except for disk buffers - are not
supported
• Container storage (ISO) is not supported
• Timestamps are not supported
• Remote standby scenario is not supported
• Archive Cache Server write-back mode is not supported
• Attribute migration Job must be finished before cluster activation
• Volume migration is not supported
• Elasticsearch is not supported
• Please contact OpenText Professional Service for support of
• Running Document Pipelines on a cluster node
• Archive Center File Share
• CMIS Document Pipeline
• AFP feature
Note: Care has to be taken when using an active-active cluster and virtualization
technologies. Virtualization features can influence the timing behavior. Any influence that
results in a delay of the network communication must be avoided on an Archive Center node
while it is actively used in a cluster.
For more details about active-active cluster related topics see
https://knowledge.opentext.com/knowledge/piroot/ar/v160200-00/ar-iclu/docovw.xml

Archive Center 16.2 Release Notes

22
and inspect the Administration Guide:
https://knowledge.opentext.com/knowledge/piroot/ar/v160200-00/ar-acn/en/html/intro-
cluster.htm
The marker Cluster topic is used in the Administration Guide to indicate deviations of an
active-active cluster installation.
5.4 Archive Cache Server
Archive Cache Server supports the same operating systems as Archive Center. Archive
Cache Server does not include the Archive Center Application Layer.
Microsoft Windows only:
Subfolders below Archive Server Cache paths must not be used as cache path.
5.5 Administration Client
5.5.1 Prerequisites
• Microsoft Management Console 3.0
• Microsoft .NET Framework 4.6.2 or later, up to 4.8
Only the MMC mode “User mode – limited access, single window” is supported. This mode
is pre-selected by the installation.
5.5.2 Supported systems

Administration Client supports the same operating systems as OpenText Archive Center.
Administration Client does not include the Archive Center Application Layer.
5.6 Remote Standby Server
Remote Standby Server and Original Server must use the same Archive Center version and
patch level. See also chap. 5.2 on page 21.
Note: Remote Standby scenarios are not supported for archives that are used within
Enterprise Library Services, i.e. archives that are used to host records and are referenced
within Content Server.
5.7 Archive Center File Share Archiving
File Share Archiving is only released for Microsoft Windows environment.
Note: Archive Center only evaluates «allow» ACLs (access control lists) on the file share,
«deny» permissions are ignored.
This means: «allow» permission for everyone, and «deny» permission for a dedicated user is
not supported.
To support the configuration mentioned above, configure the «allow» permission for every
single user explicitly.

Archive Center 16.2 Release Notes

23
5.8 Storage platforms
For supported storage systems, see the Archive Center 16.2 Storage Platforms Release Notes.
Use of storage systems can require consulting by OpenText Professional Services or
hardware vendors.

Archive Center 16.2 Release Notes

24
5.9 Supported timestamp providers
Supported standard: RFC 3161/IETF Time-Stamp Protocol
Hash algorithms supported by Archive Center: RIPEMD-160, SHA-256, SHA-512. You can
only use hash algorithms that are also supported by the timestamp provider.
Timestamp provider Address Timestamps via
Internet for ArchiSig

exceet http://www.exceet-secure- x
solutions.de/en/
Quovadis http://www.quovadisglobal.ch/ x

Keyon true-Sign https://keyon.ch/ –

Notes:
• exceet, Quovadis time stamp server are for use with Archisig only
• exceet time stamp server is not released for use on IBM AIX
• TS_HASHALG2 must be empty for exceet time stamp server
• exceet time stamp server cannot be monitored through Monitor Server
• In regards to internal used Timestamp certificates please check the KB article
https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB15227934

5.10 Archive Server API

Archive Server API (ArchiveLink) versions 10.1.1 and 10.5 are compatible with Archive
Center 16.2.
In IPv6 environments, the following environment variable must be set for a client application
using the API: DSH_USE_IPV6=yes
Caution

The migrate call must not be used, if the source and the target pool share the same
disk buffer. (Ref: AS-17377)

5.11 Microsoft SQL Server only: write jobs

Writing a document or component into the disk buffer creates an entry in the table ds_job.
Each entry has a unique sequence, called job number (jobno). The maximum job number is
231-1. When the maximum is reached, archiving is no longer possible.
The current configuration of the Microsoft SQL Server does not allow to recycle job
numbers.
To check your current job number in use, run the following SQL statement:

Archive Center 16.2 Release Notes

25
 SELECT ROUND(CAST(((2147483647 - max(jobno)) * 100.0 / 2147483647) AS
FLOAT), 4) AS PercentageFree, (2147483647 - max(jobno)) as IdsFree from ds_job;

If PercentageFree is less than 10 percent, contact OpenText Customer Support. Customer

Support will assist you to reorganize the job numbers.

5.12 Recommendations and restrictions

5.12.1 Compatibility Matrix

For details on compatibility between OpenText products, refer to the Compatibility Matrix
https://knowledge.opentext.com/go/15909981 in the OpenText Knowledge Center.
5.12.2 General hints

5.12.2.1 Archive Center host name

See Knowledge Base article “Renaming an Archive Server host”

https://knowledge.opentext.com/go/KB5982903

5.12.2.2 Time settings

All computers (servers and clients) must use a central time server. Times returned by Archive
Center are in UTC (coordinated universal time).

5.12.2.3 IPv6 support

IPv6 addresses in place of host names are not supported. It must be ensured that host names
are resolved to IPv6 addresses.

5.12.2.4 Component name

The component name is treated as binary data. The length is limited to 255 characters (170
characters for Oracle or SAP Hana DB). Unicode characters are supported.
Some characters are not permitted as part of component names for documents in Archive
Center. For further information, see the Knowledge Base entry “Forbidden characters for
filenames” https://knowledge.opentext.com/go/62988621. Trailing blanks are not allowed for
component names.

Archive Center 16.2 Release Notes

26
5.12.2.5 Volume migration
• Remote Volume Migration is no longer supported.
• Volume migration is not supported with SAP HANA DB and PostgreSQL.

5.12.2.6 Retention

Event-based retention is not supported for

• ArchiveLink scenarios
• ECMPush
• AFP files
The maximum supported retention is 9999-12-31.

5.12.2.7 Archive Center configuration parameters

Adding new configuration variables in the Administration client under Archive Center >
Configuration is not supported.

5.12.2.8 ArchiSig

The dsReHashTree tool is not supported.

5.12.2.9 Command line tools

Command line tools require loading the Archive Server environment first.
Under UNIX/Linux, run: <OT install AS>/bin/profile
Under Windows, open a command line window and run: <OT install AS>\bin\profile.bat

5.12.2.10 CMIS datetime properties

You can specify datetime properties with custom date formats in the CMIS pipeline.
Refer to the API reference installed at
“<CMIS Pipeline Install directory>\support\dtaccmis-schema.jar",
e.g. “C:\Program Files\OpenText\Document Pipeline CMIS 16.2.0\support\dtaccmis-
schema.jar”
Note: Unix-like timestamps as datetime format are no longer supported.

Archive Center 16.2 Release Notes

27
5.12.3 Use of 3rd-party monitoring products
This paragraph addresses support provided by OpenText for its Archive Center software
running with 3rd-party monitoring products.
Monitoring tools are expected to be transparent for the Archive Center software. For
customers who have a support agreement, OpenText will use reasonable efforts to investigate
potential issues with OpenText software running with 3rd party monitoring tools. As part of
that investigation, OpenText may require that the issue be reproduced independently from the
monitoring products. Where issues are confirmed to be unrelated to the monitoring software,
OpenText will support its software in a manner that is consistent with support provided when
that software is not running in such an environment.
5.12.4 Antivirus software

To archive virus-free documents, you must protect the documents from viruses before
archiving. Archive Center does not perform any checks for viruses. To ensure error-free work
of Archive Center, locations where documents are stored temporarily – like disk buffer
partitions, cache partitions, and Document Pipeline directories – must not be scanned by any
antivirus software while Archive Center is using them.
5.12.5 Multi-tenancy

Multi-tenant deployment on premises is not supported.

5.12.6 Storage quotas
Quotas imposed by the operating system on storage platforms are not supported.
This does not apply to quotas imposed by the storage system itself. Storage systems with
quotas must behave like a normal disk partition.
5.12.7 ISO image size

Recommended size for ISO images is 4 GB. Maximum supported size for ISO images is
10 GB.
5.12.8 Maximum number of volumes
Max. number of volumes supported by STORM: 65’000
Max. number of volumes per single file device type (VI): 256

6 Installation and upgrade notes

This section provides additional installation and upgrade information, including related or
third-party product information and any required critical patches.

Archive Center 16.2 Release Notes

28
 Note
Deinstallation of older Archive Center components is not supported
post upgrade to AC 16.2.3

Tomcat and Java versions of all products, including OT and third

party products, used with Archive Center should conform to the
versions recommended in section 5.1.6

6.1 Installation notes

Before you install Archive Center, review these additional installation notes and verify
related product or third party product requirements.
• The installation guides are available in the Knowledge Center under:
https://knowledge.opentext.com/knowledge/piroot/_doclists/p-ar-center.162000.xml
• https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB478110
For the Windows platform there are two installation guides. Choose the guide fitting to the
scenarios you want to install:
6.1.1 Installation Guide for Windows (Integrated Archive Installer)
This guide describes the setup of Archive Center 16.2 with the integrated Archive Center
Installer on Windows systems.
6.1.2 Installation Guide for Windows (Extended Component Installer)

This guide describes the setup of Archive Center 16.2, including Archive Server and
additional components, on Windows systems.
Installation of Archive Cache Server is included. Use this guide if you use a master setup (for
example, Content Suite Platform Installer), or if you need to install special archive scenarios.
6.2 Migration/ Upgrade notes
The upgrade guides are available in the Knowledge Center under:
https://knowledge.opentext.com/knowledge/llisapi.dll/Open/62412067
In case of migration/ upgrades/ restores through document/media import, please follow this
guide:
https://knowledge.opentext.com/go/KB3425927
Upgrades and Migration should be performed by OpenText Professional Service or trained
personnel on OpenText Archive Center.

Archive Center 16.2 Release Notes

29
6.3 Patches or Updates
6.3.1 Mandatory hotfix

See Knowledge Base article KB9472504 for details and download information:
https://knowledge.opentext.com/go/KB9472504
Hotfix is included in Update 16.2.2
6.3.2 Update 16.2.1
The update (patch collection) Archive Center 16.2.1 is available under:
https://knowledge.opentext.com/knowledge/llisapi.dll/open/62404702
The Update Installation Guide describes the installation of Archive Center Update 16.2.1.
6.3.3 Update 16.2.2

The update (patch collection) Archive Center 16.2.2 is available under:

https://knowledge.opentext.com/knowledge/llisapi.dll/open/69763748
The Update Installation Guide describes the installation of Archive Center Update 16.2.2.
6.3.4 Update 16.2.3

The update (patch collection) Archive Center 16.2.3 is available under:

https://knowledge.opentext.com/knowledge/llisapi.dll/open/69763748
The Update Installation Guide describes the installation of Archive Center Update 16.2.3.

7 Archive Center hardware recommendation

Minimal hardware requirements for installations of Archive Center in production
environments using a local database:
Archive Center host 64-bit hardware.
Memory Minimum 8 GB; recommended 16 GB
CPUs At least 4 cores
Important for Single Instance Archiving, compression,
encryption, creation of ISO images: Provide more CPU
power/memory.
Min. hard disk requirement 1 TB
Several multiple partitions
All disks must be mirrored, for example, Raid1, Raid5
Typically, AC performance depends on disk I/O. Hence, a
fast disk I/O system is mandatory for high volume
archiving.
Network Minimum 1 GB Ethernet

Archive Center 16.2 Release Notes

30
If 100 kB documents must be ingested within 10 hours onto a NAS/CAS storage system, the
environment recommended above can be able to ingest 1 million documents per day
(10 hours). Note that the numbers can vary depending on document types, compression rates,
encryption or other parameters.

Archive Center 16.2 Release Notes

31
8 Fixed issues
This section provides information about past issues that have been fixed in this release.
Issue Issue Issue Description
Name
AC 425 ECMPush must not be used, if Content Server’s node IDs are higher
than 2,147,483,647 (32-bit)
AC 419 ECMPush requires that Content Server uses UTC timezone.

AC 560 Special characters in AFP file names

AS 16605 Oracle database only
Document with retention allowing changes by privileged users may be
protected longer than intended on storage
AS 15810 Do not remove all the values of a multi value configuration variable if
at least one node of the cluster is offline/down.
AS 15753 Deletion of older versions of addon components is not performed on
Remote Standby Archive if "Deletion disabled" is configured.
AS 15738 Updating of configuration variables in the Business Administration
will remove configuration settings that are not displayed in the
Business Administration.
AS 15637 Multi-Version CMIS documents cannot be added to a folder if the
AtomPub Binding in OpenCMIS is used.
AS 15220 Compress-Job (dsHdskCmpr) must not be used

AS 13978 Mime type message/body should be added to Compr.Setup file for

usage of Archive Center with email archiving products.
AS 9609 If a user (defined within OpenText Directory Service) has no right to
change the password then a wrong error message is displayed in the
Archive Center Web Administration/ Archive Center Search&Export
when this user wants to change the password.

Archive Center 16.2 Release Notes

32
 AS 9490 In certain scenarios the external host name may differ from the internal
host name and the external IP address is not equal to the internal IP
address.
This may break AS internal communication in two ways:
1. Archives are not detected as local because short external host name
cannot be resolved at all on AS
2. Internal RPC call calls to (long or short) external host name are not
recognized as local, which breaks for example, the write tools.
Workaround:
Add a line to the hosts file such that both short and fully qualified
external host names are mapped to the internal IP address.

Fixed with Update 16.2.1

Issue Issue Issue Description
Name
AC 990 Exporting of documents on Unix/Linux might result in an error.
If Export doesn't work, create the text file
<Tomcat>/webapps/archive/WEB-INF/classes/META-
INF/services/javax.xml.ws.spi.Provider
with contents
org.apache.cxf.jaxws.spi.ProviderImpl
AS 12612 Known server and active-active Archive Center cluster supported
starting with Update 16.2.1.
AC 1077 Cluster: SSL offloading by load balancer is not supported

Fixed with Update 16.2.2

Issue Issue Issue Description
Name
AS 17588 Data loss may occur using file system interface (FS) as the target pool
See also See Knowledge Base article KB9472504 for details
https://knowledge.opentext.com/go/KB9472504
AC 868 Report (MMC – System – Reports) is not working Archive Server
using an Oracle database

Archive Center 16.2 Release Notes

33
 AC 1644 During cluster startup there is time slot when cluster information and
JDS are not yet in sync. JDS volume cache can result in an
inconsistent state, if a node receives a delete or purge request during
initialization.
com.opentext.ecm.asm.exception.InvalidArgumentValueException:
'volume:A1_p001_vol1' has same path '{node:currentnode-
p001}/buffers/CWT/vol1'
Work-around: avoid cluster restarts while a purge job is running.
AC 1773 In WebApps 'Access' or 'My Archive' Search Filters for Date or Time
values cannot be specified
AS 14922 Cluster: The jobs SYS_EXPIRE_ALERTS and
SYS_CLEANUP_PROTOCOL should be scheduled on different
times for different cluster nodes.
AC 1186 Administration: Transactions in an ArchiveLink enabled collection
(Enterprise Scan data source) are shown in „Transactions“ of this
Collection, but not in the overall statistics
AC 913 Cluster: If cluster is set up with SSL only, then the archive requires
“SSL must be used”
AC 1776 CMIS search for backslashes can return wrong results
AC 868 Report (MMC – System – Reports) is not working Archive Server
using an Oracle database

Fixed with Update 16.2.3

Issue Issue Issue Description
Name
AS 18825 Upgrade to Patch Collection 16.2.2 documents are not shown DsFilter

AS 18608 Retention value "keep" throws error for migrate function

AS 18501 Installing update 16.2.2 does not update 40dt_ocr.servtab with correct
path
AS 18326 SMTP for Notification needs to support STARTTLS

AS 18922 Failing to update the OTDS resource secret key with OTDS 16.6.2 or
newer
AS 18921 Login via AdminClient may fail directly after re-activating a resource

AS 19199 Fixes for ILM certification

Archive Center 16.2 Release Notes

34
9 Known issues
The following known issues exist in this release.
9.1 Archive Server
Comp Issue Description

AC 1781 AutoDelete does not delete CMIS folder for AFP documents

AC 1704 Archive Center 16.2 and OTDS 16.2.2: create license stub not possible

AC 1112 SAP HANA DB: execution of DSSchema.sql fails

AC 1044 Export/Import using SAP HANA DB Studio not supported
AC 982 Cluster node names must not exceed 15 characters
AC 936 Number of threads for dsHdskRM must be set to one (=1)
AC 704 Archiving for Content Sever and Volume Migration cannot use Write-
Thru Pools as target.
AS 17377 The migrate call must not be used, if the source and the target pool share
the same disk buffer
AS 17333 AutoDelete job does not work for single instance archiving (SIA)
AS 17267 Cluster: Changes to known archives are not propagated
(SYS_REFRESH_ARCHIVE does not work on cluster). Updating can
be done by removing and re-adding known host to the cluster.
AS 17228 AIX: seckey verification fails if key size is greater than 1024
AS 17078 Volck: parameter –a is not supported
AS 16975 Tomcat warning: >This is very likely to create a memory leak. Stack
trace>
These messages can be ignored. They are related to internal
implementation details.
AS 16646 ArchiSig is not supported for cluster deployments on AIX
AS 16427 Backup volume sometimes erroneously marked as BAD in Centera ISO
virtual jukeboxes. A restart of jbd is required in this case.
AS 16341 It is not possible to create component versions with a number greater
than 999 (replaces AS-5264).
AS 12612 Remote Standby Server is not supported in deployments with
Active/Active Archive Center.

Archive Center 16.2 Release Notes

35
 AS 16404 AIX/MMC: it is possible to create a password with less than 8
characters when using UTF8 characters
AS 16314 Remote standby not supported for collections with retention option
“Propagate to storage”=Off
AS 16307 Document option to allow changes by privileged users is not set by
dsTools import
AS 15981 Cluster: Copy/Move to different pool is not released using Archive Link
migrate call
AS 15923 Big component (BIGSIZE configured) cannot be timestamped
AS 15895 Client-side timestamps are not supported for big components.
AS 15856 Creation of custom types on a cluster is not released (see AS-16545)
AS 15761 Cluster: Import and export of buffer volumes is not supported for
Cluster deployments
AS 15759 Import and export of buffer volumes is not supported for Cluster
deployments
AS 15601 Cluster: If a new notification is created in MMC on a dedicated cluster
node then the notifSrvr process must be restarted on each node to
activate the notification.
AS 15595 Calling dshdsk with a missing volume will result in success.
Nevertheless, errors are logged.
AS 15392 Write Jobs used for Generalized Storage cannot be stopped.
AS 15366 Solution registry agent cannot be used for Archive Center using
PostgreSQL database.
AS 14546 Job SYS_MIGRATE_ATTRIBUTES will fail if there are documents
with no Archive Id.
AS 14465 Import and export of buffer volumes is not supported for Cluster
deployments
AS 15573 dsLateSig is not supported for Cluster deployments
AS 13881 If encryption on the fly is set then compression on the fly must be set (if
the documents should be compressed as well)
AS 13359 Compression and Single Instance Archiving is not done for components
without mime type.
AS 12612 Known Server is not allowed for deployments that includes
Active/Active Archive Center.
AS 10246 Timestamp verification for decomposed emails is not possible.

Archive Center 16.2 Release Notes

36
 AS 9768 dsPurgeVol must not be used with age zero days.
AS 9651 If a document changes during the processing in the document pipeline,
the upload within Doc2CMIS fails and the document is dropped into the
error queue. The archive/dp administrator must remove this document
manually by using the tool DPInfo. The document upload results also in
an error entry in as_cmis.log
AS 9490 In certain scenarios the external host name may differ from the internal
host name and the external IP address is not equal to the internal IP
address.
This may break AS internal communication in two ways:
1. Archives are not detected as local because short external host name
cannot be resolved at all on AS
2. Internal RPC call calls to (long or short) external host name are not
recognized as local, which breaks for example, the write tools.
Workaround: Add a line to the hosts file such that both short and fully
qualified external host names are mapped to the internal IP address.
AS 8488 Volume size limit for Archive Server is 8 TB.
AS 8138 Timestamp verification strict fails on AIX for documents with ArchiSig
hashes after importing from an ISO image.
AS 8075 Retention prolongation is not reflected on storage for Single Instance
Documents. Replaces AS-8072
AS 7990 Retention prolongation is not done on the storage if there is a pending
write job for the storage.
AS 7814 After deleting a shadow pool, the application server must be restarted.
AS 7768 Wild card search within documents is not possible.
AS 7684 Delayed archiving should not be used for Archives with shadow pool.
AS 5332 Verification of Archisig timestamps is not possible with Volume
Migration
AS 7557 The schema migration of the database must be finished before the
shadow pools can be used.
AS 7037 IXOS, SAP or TSTP must not be used as logical Archive names.
AS 6848 Remote migration of documents with ArchiSig timestamps is not
supported.
AS 6170 Addressing a mount path or network share directly for a disk volume
does not work. It’s required to address a subfolder below the mount
point.

Archive Center 16.2 Release Notes

37
 AS 5667 On Unix the change of the process priority with vmclient is not
working.
AS 5559 Custom attributes are only persisted within the database. Restore from
medium is not possible.
AS 5548 Setting parameter CHECK_CONTREP to Off is against the SAP
specification and hence will be no longer available.
AS 5493 verifyATS and getATS for old timestamps (type dsSign) is only
supported if the hash algorithm of the old timestamp is available within
ArchiSig.
AC 916 dsResign is not supported
AS 5334 There might be issues with full qualified (FQDN) and short host names
(SHN). This can be avoided by setting additional variables
MY_HOST_NAME=<SHN> and
MY_HOST_NAME_ALIASES=<FQDN> in DS configuration.
AS 5293 To use form overlays or hyperlinks in print lists in seckey protected
archives it is necessary to enable the signUrl functionality in the
Archive Server.
The use of forms in protected archives is only supported when the data
is also in a protected archive and the leading applications certificate is
also enabled for the archive in which the form is stored.
Contact OpenText Customer Support if you need this functionality.
AS 5279 The replication job can fail to delete a document, if single instance
archiving used. The problem is solved next time the job runs.
AS 5271 ArchiSig must not be used for components of type: single instance
archiving, Blobs and components greater than 500 MB (parameter
BIGSIZE).
Replaces AS-5238
AS 3173 When you delete data in a logical archive that has the retention setting
Purge Destroy (unrecoverable), this results in overwriting of the
document's files with random patterns. This does not work for all file
systems!
E.g.: SUN ZFS uses Copy-on-Write (blocks are not overwritten but
copied) and the NetApp file-system (WAFFLE) uses an identical
mechanism.
The administrator must check how attached file system and storage
system behave on overwriting files when enabling that feature.
AC 3039 Cluster: utility "Reassign work of Node" is non functional
AC 2313 In Access Interface if date is not set it is displayed as 1.1.1970

Archive Center 16.2 Release Notes

38
 AC 2350 AC 16.2 installation fails if Tomcat Run As user has notation
[email protected] and the "domain" part does not match the
"domain" of notation domain\username in ActiveDirectory
AC 2988 Document inaccessible if one component file cannot be read. If for one
component of a document there is no location that can be retrieved (e.g.
because the files on disk do not exist) then the JDS refuses to answer
info requests and get-requests for other components, too.
AS 17678 dsTools and volck are able to import more data as expected if EMC
Buckets have the same PEA File. Create for each needed volume a
separate Bucket and also dedicated PEA File to solve this issue.
AS 17669 dsPurgeVol does not delete ISOs from EMC ECS even that the output is
OK, but in the log there is the error "Wrong parameter detected"
mentioned. The ISO needs to be deleted manually afterwards.
AS 18209 verifyAts.exe wrongly parsing expiry dates for Exceet RSASSA-PSS
certificates and displays them not correct.
AC 3869 Node recovery util cannot be used
AS 18054 dsGs hangs when copying docs to different volume on same storage
with 5 threads for S3/HCP/Azure. To avoid the issue make sure than
number of threads for dsGs is smaller than number of sessions.
AS 18235 Enterprise Library/CMIS/ILM records not reliably recognized in cluster
AC 3617 If a component is imported by dsTools in quick mode (option -q) the
first attempt to retrieve such component fails with error
AS 17463 Move of document by migrate to different archive or storage tier
ignored if still in diskbuffer
AS 17377 Move of document by migrate to different storage tier ignored if both
pools share same diskbuffer
AS 17312 With the new ability to use an S3 connection for multiple volumes, it's
possible to also create a volume referencing the actual base directory.
While this operation succeeds, the volume's root directory then includes
the root directory of any volume using the same connection with a top-
level folder. This leads to errors.
AC 3041 Cluster: utility "Reassign work to other node" can break the remaining
node if archisig is used.
AS 18256 Dinfo - different results on Windows and Unix for retention dates
beyond year 3000.
AC 3737 Export-to-Cloud: cannot handle a file called toc file in keystore.

Archive Center 16.2 Release Notes

39
 AS 18687 Archive Center can only import max. 5.000 BLOBS from Azure
Storage from one directory. See https://docs.microsoft.com/en-
us/rest/api/storageservices/list-blobs
AS 18876 Patch FAR-1620-002 removes system variable
ECM_DP_FSA_JAVA_HOME
AS 18703 Wrong log parameters documented in GS *.setup files of archive center
16.2.2
AS 19553 Archive Server 20.2:[unixODBC][Driver Manager]Can't open lib
'/usr/pgsql-11/lib/psqlodbc.so' : file not found [SQLState 01000]
AS 19314 BUG - issue with Oracle 19c FailOver after Archive Center 16.2.3 update

Archive Center 16.2 Release Notes

40
9.2 Archive Center Application Layer and CMIS API
Ensure that the OTDS user partition in OTDS, where the user comes from, belongs to the
corresponding resource in OTDS.
Comp Issue Description
AC 4230 CMIS: Upload of files that are larger than 2 GiB is not supported if the
content length is not set.
AS 17387 CMIS: selecting of a specific version including the latest version is not
supported
AC 1660 CMIS API: Move of folders is not supported
AC 1158 Web applications Access and MyArchive: export fails if documents
with the same filename exist.
Work-around: export in EDRM format
AC 1044 Export/Import using SAP HANA DB Studio not supported
AC 704 Archiving for Content Sever and Volume Migration cannot use Write-
Thru Pools as target.
AC 667 ECMPush cannot be used for documents within CMIS directories with
starting blank
AC 664 Documents ingested via the file share data source cannot be
propagated to Content Server.
AC 481 Changing of default settings for Archives used for ECMPush
(propagation to Content Server) is not supported and should not be
done.
AC 430 CMIS properties of type decimal can’t be propagated to Content
Server
AC 178 Document type used for AFP must not be versionable
AS 16607 Date time search not supported for CMIS custom types
AS 16574 Administration/Access apps
Query for tags must be all lowercase even If tag contains upper case
characters
AS 16503 / must not be used in cmis:name
AS 15969 MS SQL: tagging not possible with double byte characters in tag name
AS 15868 CMIS API: IN_TREE query not supported

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 AS 9651 If a document changes during the processing in the document pipeline,
the upload within Doc2CMIS fails and the document is dropped into
the error queue. The archive/dp administrator must remove this
document manually by using the tool DPInfo. The document upload
results also in an error entry in as_cmis.log
AS 9490 In certain scenarios the external host name may differ from the
internal host name and the external IP address is not equal to the
internal IP address.
This may break AS internal communication in two ways:
1. Archives are not detected as local because short external host name
cannot be resolved at all on AS
2. Internal RPC call calls to (long or short) external host name are not
recognized as local, which breaks for example, the write tools.
Workaround: Add a line to the hosts file such that both short and fully
qualified external host names are mapped to the internal IP address.
AC 3043 CMIS Date filters are not working in case of internal field mappings of
type date/datetime
AC 2227 AFP business document not processed in Pipeline due to
SAXParseException. Problem is a property value contains the
Unicode 0x0 character. This is not allowed in XML.
AC 1266 In order to activate a full-blown SSL scenario for far variable
FSA.CMIS_HOST must be set to the fully qualified hostname (as
localhost is no longer permitted for SSL)
The xpwd feature used for authentication of CMIS request on proxy
does not work if call is not submitted by localhost
AS 17387 If the latest version of a document is deleted, the document is still
query-able when doing a "Search all versions" but not when doing a
"Search only recent versions".
Workaround: After deleting the latest version of a document, editing
the properties of the document in CMIS without doing any
modifications (only triggering a re-extract of the document of the
indexer) the document is query-able as "Latest Version" again.
Note: Deleting a specific version or the latest version is only possible
using a dedicated client (CMIS Workbench or any other custom
written client, accessing the CMIS Api).
AS 18860 CMIS API not working as expected with Tomcat 8.5.47 onward with
Java 8

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9.3 Archive Cache Server
Comp Issue Description
AS 13319 Different (mixed) settings IPv4/IPv6 for Archive Cache Server and
client using the Archive Cache Server is not supported.
AS 5267 It is strongly recommended not to use the root partition as cache
partition.
Windows creates a bunch of system folders in the root partition with
special security settings, for example, System Volume Information,
$RECYCLE.BIN, etc.
In case a checkVolume is made on the Archive Cache Server
partition, it may try to delete these system files. Depending on
user/process rights the behavior is undefined.
Create a directory under the root partition and use this directory as
cache partition.
AS 5228 If both IPv4 and IPv6 are enabled on Archive Server and or Archive
Cache Server, and Tomcat uses NIO connectors the Tomcat will listen
on IPv4 sockets only.
For the copy back job to work it is necessary to add the variable
AS_PREF_IP=4 in the system environment of the Archive server.
ELIB 6823 If the Archive Cache Server is not available, a client using the
Archive Server API sends its requests directly to the Archive Server.
If the client tries to access a placeholder (for a write-back document
residing on the Archive Cache Server which is currently not available)
the Archive Server will redirect the client to the Archive Cache
Server. As the Archive Cache Server is down, the client assumes that
the server it directed the original request to is down, this is the
Archive Server. As a result, the Archive Server will be marked as
down, causing all further client requests to any document on the
Archive Server to fail.
This behavior will prevail until the client refreshes its status info of
the server (some minutes).

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9.4 Administration Client
Comp Issue Description
AS 15370 Changing subnet address of one of the subnet definitions of a Cache
Server will reset the Cache Server mode to "Write Through"
AS 15620 SAP System Connection: Feedback user password is restricted to 15
characters.
AS 18401 “/” cannot be used within Connection Name within SAP System
Connection dialog.
AS 16500 reportArchives: Only up to 1000 volumes will be included to the
report.
AC 1624 Deletion of Archives used for a collection must not be done
ADC 428 Scheduled Activities Protocol List is limited to 500 entries; showing
and refreshing the list takes very long
To increase the number of lines of the protocol list (of the jobs of
Archive Server) the user environment variable JOBPAGESIZE can be
set.
AS 18633 List and refresh some ADMC objects failed when changing the one
node to another node in SQL 2017 Always on feature
AS 19809 OTCS Ticket 4641954 - ADMC Call of the Export to Cloud job does not
work with Keystore passwords containing special characters.

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10 Contact information
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