ViewSonic M2E Service Manual
ViewSonic M2E Service Manual
ViewSonic M2E
Model No. VS18294
LCD Projector
Disclaimer
ViewSonic makes no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranty of merchantability or fitness for any particular purpose. Further,
ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents
hereof without obligation of ViewSonic to notify any person of such revision or changes.
Trademarks
Optiquest is a registered trademark of ViewSonic Corporation.
ViewSonic is a registered trademark of ViewSonic Corporation.
All other trademarks used within this document are the property of their respective owners.
Revision History
Revision SM Editing Date ECR Number Description of Changes Editor
This section contains general service information, please read through carefully. It should be
stored for easy access place.
1 Make sure your working environment is dry and clean, and meets all government safety
requirements.
2 Ensure that other persons are safe while you are servicing the product.
3 DO NOT perform any action that may cause a hazard to the customer or make the product
unsafe.
4 Use proper safety devices to ensure your personal safety.
5 Always use approved tools and test equipment for servicing.
6 Never assume the product’s power is disconnected from the mains power supply. Check
that it is disconnected before opening the product’s cabinet.
7 Modules containing electrical components are sensitive to electrostatic discharge (ESD).
Follow ESD safety procedures while handling these parts.
8 Some products contain more than one battery. Do not disassemble any battery, or expose it
to high temperatures such as throwing into fire, or it may explode.
9 Refer to government requirements for battery recycling or disposal.
1.1 Input
x1
HDMI Male
PC (RGB) & Video (YUV)
HDMI
HDMI 2.0
HDCP 1.4
CEC
x1
USB type A (2.0)
Support Reader /keyboard /mouse
x1
DP Alt Mode to HDMI
Chipset: 昆泰 CH7211
Type C PC (RGB)&Video (YUV)
Power deliver: 5V2A
HDMI 2.0
HDCP1.4
TF Card Support 64G Max
1.2 Output
Audio out (3.5mm) x1
Speaker 3W Cube x2
share
USB type A (2.0)
(5V/ 2A out)
share
TF Card
Support 64G Max
2. Power
Input Voltage Range 90–264VAC
Input Frequency Range 50/60 Hertz
Normal Typical:80W@220VAC
Power Dissipation
Eco Typical:60W@220VAC
PFC Meet CE standard EN61000-3-2
Secondary outputs can be shorted without
Short Circuit Protection
damage.
The power supply ground leakage current shall be
Leakage Current
less than 250uA.
4. Electrical Specification
Note:
* 60Hz signals are supported for side by side, top and bottom, frame sequential
** 120 Hz signals are support for frame sequential only
*** Video signal (SDTV 480i) is support for frame sequential only
4.3 USB-C
(1)Pin definition
(1)Pin definition
Size 0.23
Scalar MSD6A358ATG
6. Optics
Throw Ratio 1.21
F# 1.7
Focal Length 5.35mm
Optical Offset (Half height) 100%+-3%
Focus AF (TOF)
Focus range 0.8~3m
Defocus R<=2.5; G<=2.5; B<=2.5 pixels
Flare R<=4.0; G<=4.0; B<=4.0 pixels
ANSI Contrast 100:1
38inch@1m
Screen size (Wide) [email protected]
112inch@3m
7. Lamp specification
Light Source LED (R, G, B, PB)
Luminus SFT-14
SFT14-R
Lamp Type SFT14-CG
SFT14-B
SFT14-PB
Lamp Life 20,000 hrs@L50/B50
Lifetime for Brightness More than 50% of lamp
population will have light output
more than 50% of initial lumen
output at the lamp lifetime
(Normal 20,000hours).initial
lumen ouput at the lamp life
time
9. Screen Defects
184*184*53.55 (mm)
Dimension (WxHxD) include foot pad
7.24*7.24*2.11 (inch)
Foot X3
Kensington NA
Security lock NA
Power lock NA
Lens Cover NA
Texture NA
ΔL<=0.6
A<=0.6
Color deviation
B<=0.6
ΔE<=1
Bottom: 1.14 G
Acceleration Back: 1.14G
Sides: 1.14G
Vibration
Duration 3hours (60 minute duration per axis)
World Wide
14. Reliability
All Reliability tests (VSC_TEMP_790) are required for DVT and PVT stage, and shall be submitted
for ViewSonic review and approval.
MTBF / Life
Amplifier TAS5805
Amplitude: 0.5 Vrms @ 1KHz
Audio Signal Input
Key Function Operation Each individual key function when selected provides
positive selection of its prescribed operation.
Pressing a selected key should not cause over scroll
or jump to the next key function.
1.Software upgrade
1.1 Forced to upgrade:
①Copy the m2e. bin format software in the root directory of the U disk.
②Press and hold the power button, then insert the adapter, and release the button when
the progress bar is displayed on the interface. Pay attention to check the fan should
be able to turn properly. The upgrade will be automatically restarted.
Page0
Auto focus
0~3000 0 TOF will be corrected after pressing
calibration
To the right to The effect of autofocus can be compensated
compensation to the right
To the left to The effect of autofocus can be compensated
compensation to the left
Page1 Information
FW factory
FW factory area version
version
The Log that stores Mstar records. If op
ened, it will be stored in internal storage
Log save to USB
space by default. The file name is yyyymm
ddmmss.txt.
Copy the Log of internal storage space to
Log export
the USB device
Page2 TEMP
Page3 PQ
Uart debug N/Y N The PQ Tool can only read CSC when enabled
Page5 TI
Notice:If you replaced any of the Main Board,Optical Engine,Focus Board(Webcam Module) or TOF
Board,please entry the factory mode and do the Autokeystone calibration,Auto focus calibration
and Color coordinate adjustment(Ref to P26:3.Note:factory menu enter way/Required Settings after
hardware replacement).
Troubleshooting steps
Item Symptom Cause
Plug in the original adapter and power cord, the
Adapter
projector light is not bright, replace the new adapter
orPower Cord
and power cord is normal, and then replace the
has problems
adapter and power cord in turn, to determine whether
it is the adapter problem or the power cord problem.
1 No display The power Replace Main Board
indicator is red
Check whether optical engine wire
Indicator light isinsertedproperly.(red/green/blue/black).
normal Replace the optical engine
Replace Main Board
Check whether there is a large amount of dust
Dust
accumulation in the bottom cover inlet and side outlet
accumulation in
of the top cover. If so, open the bottom cover, and
inlet and outlet
brush gently to cleanwith dust brush.
Check whether the wire of Optical Engineis firmly
Red light wire
inserted (Red light wire )
loosened
Auto
shutdown Fan does not Check whether the connection seat is in good
2 (High work contact.
temperature Replace Fan
protection) Replace Main Board
Check whether the Heat Sink copper substrate and
Optical Engine are in good contact, whether the
Heat Sink has screws is loose, touch the copper pipe whether it is
problem not heating, if in good contact copper pipe is not
heating, that heat sink has problem. Replace Heat
Sink
Remote Check whether the battery of remote controller
controller has without power.
problem Replace the remote controller
Remote Do not cover the IR area,there is two IR on the
3 controldoes IR be covered projector:one IR near the throw window,and another
not work one is near the USB.
Main Board
defect Replace the Main Board
Press the Focus key for secnds,will shows the Focus
Remote
logo,if not,please check the Remote Controller and
controller defect
change another one if necessary.
Manual
Motor FFC not Check the FFC two connector if them assemble
4 Focusing
connecting correct.
defect
Some parts Check the Motor FFC/Optical Engine/Main
defect Board,replace them one by one if necessary.
1) 2)
1) 2)
③Disassemble the screw*3 like the picture 3,and Take off the magnet ring frame.
3) 4)
1) 2)
1) 2)
1) 2)
1) 2)
3) 4)
5)
1) 2)
3) 4)
5) 6)
⑦ Assemble the R+B-LED Pad screw(PM1.7*4.0) (RSPL N.o:38) *2 like the picture 7.
⑧ Paste the Aluminium Foil Tape(RSPL N.o:44) on DMD Sink/L Sink & LED Sink like
picture 8,and ensure the tape paste tight .
7) 8)
9) 10)
Make Motor Flat Cable & R/G/B/PB wire position like picture 11,and paste a tape on it.
11)
1) 2)
③ Insert the Antenna’s connector in the jack,and be sure A to A/B to B like the following photo.
3)
Notice:If you replaced the Main Board,please entry the factory mode and do the Autokeystone
calibration,Auto focus calibration and Color coordinate adjustment(Ref to P26:3.Note:factory
menu enter way/Required Settings after hardware replacement).
1) 2)
② assemble the Rubber Cap cover the TOF sensor ,see the detail as following photo 3.
③ Put the TOF Board Module in the Top Cover,position like following photo2,and assemble
the screw(PM1.4*3.5) (RSPL N.o:36) *1.
3) 4)
ViewSonic Corporation 43 Confidential - Do Not Copy M2E
④ Put two wires in the hook ,see the detail A as following photo 5.
⑤ Insert two connector in the jack as following photo 6.
5) 6)
Notice:If you replaced the Focus Board(Webcam Module) or TOF Board,please entry the factory
mode and do the Autokeystone calibration and Auto focus calibration (Ref to P26:3.Note:factory
menu enter way/Required Settings after hardware replacement).
5.Assemble Speaker:
① Put the Speaker(RSPL N.o:33) into the Top Cover,the position like following photo,and
assemble the Screw A(PWA1.6*6.0) (RSPL N.o:35) *3.
② Insert the connector B in the jack.
1) 2)
③ Insert the DMD Flat Cable’s connector A/Motor & Actuator Flat Cable’s connector B into
jack,see the detail as picture 3.
④ Put the Magnet Ring Frame on the Main Board,the position as the picture 4, and assemble
the screw(PA2.0*6.0) (RSPL N.o:37) *3.
3) 4)
Notice:If you replaced the Optical Engine,please entry the factory mode and do the Autokeystone
calibration and Color coordinate adjustment (Ref to P26:3.Note:factory menu enter way/Required
Settings after hardware replacement).
ViewSonic Corporation 45 Confidential - Do Not Copy M2E
7.Assemble Fan:
① Paste the Sink Foam(RSPL N.o:45) on the Main Board,make the Foam’s side against
the Sink like picture 1.
② Paste the Gasket Foam(RSPL N.o:47) on the A position,paste Led Foam(RSPL N.o:46)
on the B position like picture 2.
1) 2)
③Put the Fan(RSPL N.o:39) on the Main Board like the following picture, and assemble the
screw A(PA2.0*6.0) (RSPL N.o:37) *3,Insert fan’s connector B into the jack,and paste the tape
C(RSPL N.o:49) on the Fan & Sink,ensure the tape covered all the gap between Fan & Sink .
1) 2)
1) 2)
ViewSonic Corporation 47 Confidential - Do Not Copy M2E
11.Assemble Lens.
① Paste Throw Window Lens(RSPL N.o:40) on the Top Cover like picture 1.
② Paste TOF Lens(RSPL N.o:41) on the Top Cover like picture 2.
1) 2)
11.Assemble finished.
Notice:
Please assemble all the screw tight,make sure no gap under the screw.
Exploded Part Name Explode Part Name Exploded Part Name Exploded Part Name Exploded Part Name
No. d No. No. No. No.
1 Main Board 8 Wire-R 15 Speaker 22 Lens 29 Gasket Foam
2 Webcam 9 16 23 30
Wire-G Heat Sink Lens Gasket Sponge
Module
3 TOF Board 10 Wire-B 17 Screw 24 Rubber Foot 31 Acetate Tape
4 11 18 25 32 Thermal
Top Cover Wire-BP Screw Frame conductivity silica
gel
5 12 19 26 33 Thermal
Aluminium
Bottom Cover Wire-TOF Screw conductivity silica
foil tape
gel
6 13 20 27 34 Thermal
Flat
Wire-CAM Screw Foam(Sink) conductivity silica
Cable(Actuator)
gel
7 Flat 14 Optical 21 28
Fan Foam(Led)
Cable(Motor) Engine
R37-
Power EU/KR L=1m UE-312/UE-323
WW A-00010365 K0100-
cord H03VV-F 3G0.75mm²
OHG
R37-
Power US L=1m UE-321/UE-323 / UL
WW A-00010367 K0100-
cord SVT 3X18AWG 105℃
CMG
R37-
Power TW L=1m PHP-301/PHS-
WW A-00010369 K0100-
cord 305/VCTF 3X0.75mm²
TWG
R37-
Power JP L=1m UE-202/UE-323/VCTF
WW K0100-
cord 3X0.75mm²
JPN
Main PCBA(LCGX-M2e_V1.21
Main Mstar 358+DLPC 3436,DLPA R41-M2E-
WW B-00015579 1
Board 3000,1GB+16GB)+Thermal MA01-ZJ
Sticker*1+Gasket*2
TOF PCBA(M2E-
TOF R41-M2E-
TOF,Senser:VL53L3CX- WW 3
Board SUB02-ZJ
3m)+Frame+Rubber Cover
Top Cover(PC+ABS/Painting
Gray/Printing)+Dec-Top
Cover(PC+ABS/White/Printing)
+Key(PC+ABS/Black/Printing)+ R54-
Top
IO WW M2E01-
Cover 4
Cover(PC+ABS/Black/Printing)+ PPGE-ZJ
Sticker-Optical Engine
Lens+Sticker-Tof Lens+2.4G
Antenna+5G Antenna
Bottom
Cover(PC+ABS+M4*D8*L8
R54-
Bottom Nut*3+1/4UNC20*D8*L11
WW M2E03- 5
Cover Nut*1)+Bracing
00BK-ZJ
Frame*1+Hinge*2+Hinge
Frame*2+Foam Spk*1
R64-
Label / SN Label,PET(silver),size:
WW M2E01-
Sticker 50*130MM
029
R64-
Label / color box label,80g Coated DC-
WW M29313-
Sticker paper,size: 93*103MM 00015922
029
R64-
Label / color box 4 im 1 S/N label,80g DC-
WW M25490-
Sticker Coated paper,size: 54*90MM 00015923
049
R64-
Label / cartoon box label,80g Coated DC-
WW M25490-
Sticker paper,size: 100*175MM 00015924
029
Anti demolition label,Round R64-
Label / DC-
transparent adhesive,PVC size: WW M24040-
Sticker 00015925
40*40mm 029
H23C-MF,LED(RGBB) 0.23
1080P DLP,TR:1.21,
R32-
Optical brightness:332LM ,Motor+Lens WW DLP23- 14
Engine Frame*1+Frame Foam*1+L
AH01-ZJ
Sink*1+Sink Sticker*1+Sink
Foam*1+Sink Thermal Sticker*1
Harman
PN:JBLHEA060X0739X001,3W
R29-
*2, Frequency Range:160-
Speaker WW M2E01- 15
20kHz.DCR:3.6 Ohms±7%(Each
WL01
Channel),wire L=100mm,4PIN
Connector
R59-
Heat Heat Sink,Copper
WW M2E01- 16
Sink Pipe+Aluminium Fin+Foam*2
A0L-ZJ
R56-
PA 1.6*6 mm,∮5.5 T1.6 BZN
Screw J1680- 17
(Tapping screw) WW AB1
R56-
PA1.4*3.5mm,∮2.5 T0.5 BZN HW-
Screw WW B2045- 18
(Tapping screw) 00011776
AB2
R56-
PA2.0*6.0mm,∮3.5 T1.2 BZN HW-
Screw WW B2045- 19
(Tapping screw) 00011777
AB1
R57-
PM1.7*4.0 ∮3.0 T1.0 BZN
Screw WW B1740- 20
(Machine screws) BF1
PMMA,Size:11.6*10.6*0.8MM, R60-
Lens UV-700nm T<1% 750-1000T> WW M2E02- 23
80% 000
Foot R54-
black TPU,hardness:50,+copper
(Rubber WW M-00010201 M2001- 24
nut (Rubber pad)
Foot) TPU
R54-
POM,Black,Size:50.96*36.78*26
Frame WW M2E07- 25
.65MM+Foam*2
00BK-ZJ
Aluminiu R74-
Aluminium foil
m foil WW M2E14- 26
tape,Size:48*15*0.2mm
tape C00
R74-
Foam(Si
Foam,Size:89*6*5.6mm WW M2E03- 27
nk)
C00
R74-
Foam(Le
Foam,Size:Size:22*11.5*1MM WW M2E12- 28
d)
C00
R74-
Gasket
Gasket Foam,Size:13*5*7MM WW M2E13- 29
Foam
C00
R74-
Gasket Gasket Tape+Gasket
WW M2E16- 30
Sponge Sponge,Size:89*38*2.1MM
C00-ZJ
R74-
Acetate Acetate
WW M2E01- 31
Tape Tape,Size:132*10*0.2mm
D00
Thermal
Coefficient: R74-
conducti
7W,thick:0.5mm,31.5mm*18.5m WW M2E01- 32
vity
m A7W
silica gel
Thermal
R74-
conducti Coefficient:
WW M2E02- 33
vity 7W,thick:0.5mm,18.5mm*15mm A7W
silica gel
Thermal
R74-
conducti Coefficient:
WW M2E03- 34
vity 7W,thick:0.5mm,18.5mm*15mm
A7W
silica gel
R67-
EVA EVA,black,size:245*245*36MM WW
M2E01-04
Oxford R66-
Carry
cloth,LOGO(ViewSonic),SIZE:1 WW M2E03-
Bag
95*195*40 MM(Hand bag) R01
Remark 1: Above listed items are examples, supplier can expand the rows to add more necessary items.
Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSoni
Notice: 1. For some special parts, some photos for identification purpose may be asked by request
2. For all internal cables, there must be some wordings on the "Description" column about where the cable is used (connecting to which two parts)
3. All internal cables/wires should be put in the "Cables" category
4. All external cables should be put in the "Accessories" category
5. Parts relationship (Main/Second source or 1/2/3/4) should be added in the "Compatibility" column
6. If any part for certain product isn't listed in the form, supplier/PE can add it themselves and keep the part name unified.
Thank you in advance for your feedback on our Service Manual, which allows continuous improvement
of our products. We would appreciate your completion of the Assessment Matrix below, for return to
ViewSonic Corporation.
Assessment
A. What do you think about the content of this Service Manual?
Unit Excellent Good Fair Bad
Product Specifications
Block Diagram
C. Do you have any other opinions or suggestions regarding this service manual?