71. What kind of business is being advertised?

(A) A health-care clinic

71-73
M-Cn 71 At Volkov Tire and Auto Service, we’re proud to serve the Livingstone Valley area.
71 We offer quality automotive maintenance and repairs at affordable prices. Our
mechanics are the best in the industry, and our dedication to customer service shows. Once
again, 72 readers of the Livingstone Valley Chronicle have awarded us with the title of Best
in the Valley. That’s five years in a row! And to celebrate, we’re offering ten percent off all oil
changes in July. 73 To get this deal, you must schedule an appointment, either by phone or
online. Appointments are filling up fast!

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74. What is the podcast episode about?
(A) Marketing strategies
(B) Commercial real estate
(C) Customer loyalty
(D) Staff management
75. What does the speaker say Ms. Bertrand is good at?
(A) Designing billboard ads
(B) Solving budget problems
(C) Explaining complicated ideas
(D) Creating training programs
76. What will the speaker discuss next?
(A) Breaking news
(B) Survey results
(C) Upcoming contests
(D) Future episode topics

74-76
M-Cn 74 Today’s episode of the Financial Parade Podcast is about the possibilities and
limitations of marketing on social media. How can businesses improve on their marketing
efforts and do a better job of reaching their target audience? To help us answer this, we are
joined by Magali Bertrand, Marketing director at Blue Lane Consulting.
75 Ms. Bertrand is a frequent guest on the show because she is good at taking complex
business principles and breaking them down to offer clear, simple advice. But first, 76 I’d
like to discuss the results of my recent survey where you all shared your approaches to
product placement.

2
77. What will be delivered next Wednesday?
(A) Office furniture
(B) Color printers
(C) Potted plants
(D) Framed artwork
78. What does the speaker say about productivity?
(A) It has been improving recently.
(B) It is higher in other departments.
(C) It can be improved by office surroundings.
(D) It can be increased by working in groups.
79. According to the speaker, what is available in the staff room?
(A) A catalog
(B) A vending machine
(C) Staff uniforms
(D) Exercise equipment

77-79
W-Br 77 Next Wednesday, Arlington Landscaping will deliver the potted plants we ordered
to brighten up the common areas in our office.
78 Studies have shown that plants are great stress relievers and can increase workplace
productivity. We think you’ll find that this is a great improvement to our work environment. If
you’d like a small plant for your desk, the company will cover the cost. To choose your plant,
79 please check the catalog in the staff room. It has photos and care instructions.

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80. According to the speaker, what happened three years ago?
(A) A council member was elected.
(B) A local tax law changed.
(C) A train station opened.
(D) A business relocated.
81. Who is Matthew Hughes?
(A) A banker
(B) A real estate developer
(C) A government official
(D) A store owner
82. What will the listeners hear about next?
(A) A sporting event
(B) Street closures
(C) The weather
(D) Parking fines

80-82
M-Cn In local news, the abandoned shoe factory in the central business district is finally
getting a makeover. 80 The building has been empty for three years since the factory moved
to its new, larger space south of town.
81 After hearing many proposals, the town council voted last night to sell the building to
developer Matthew Hughes, who will convert it into family housing: ten modern,
comfortable units with a parking garage underground.
82 Up next, it looks like the rain is on the way out, giving way to blue skies this weekend.
Samantha is here to tell us all about it.

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83. What is the speaker discussing?
(A) The renovation of a train station
(B) The construction of a tunnel
(C) The replacement of a bridge
(D) The repaving of a bicycle trail
84. Why does the speaker say, “this is just one of our many projects”?
(A) To propose a change of topic
(B) To explain a delay
(C) To praise some employees
(D) To ask for help
85. What does the speaker suggest doing?
(A) Organizing an opening ceremony
(B) Scheduling a television interview
(C) Revising a design
(D) Meeting with the press

83-85
W-Am Before we end this transportation agency meeting, 83 I want to give you an update on
the Springdale bridge replacement project. The project is moving forward. However, 84 we
are more than six months past the scheduled completion date. But this is just one of our
many projects. Now, this delay is frustrating to residents who are dealing with traffic
congestion. Therefore, 85 I strongly recommend that we hold a press conference to address
specific concerns.

5
86. According to the speaker, what will be different about today’s session?
(A) It will take place outside.
(B) It will be recorded.
(C) Participants will work in pairs.
(D) Participants will deliver presentations.
87. What is the topic of today’s session?
(A) Improving communication skills
(B) Updating accounting practices
(C) Managing company finances
(D) Recruiting qualified job candidates
88. What does the speaker say about the lunch?
(A) It has been donated.
(B) It is vegetarian.
(C) It will arrive late.
(D) It will include a dessert.

86-88
W-Br Attention, everyone. I hope you’re enjoying the second day of our weekend workshop
on leadership skills for entrepreneurs. During yesterday’s session, we conducted a discussion
about goal setting, and we did that together as a group. However, 86 today I’ll be matching
you with a partner for a one-on-one discussion. So, 87 start thinking about any
improvements you’d like to make to your communication skills, because that’s what you’ll
be sharing with each other. And 88 later this afternoon, we’ll enjoy a prepared lunch, which
has been generously donated to us by Blue Star Catering Company. We’re grateful to them
for their support.

6
89. Where does the speaker most likely work?
(A) At a car-rental company
(B) At an appliance-repair shop
(C) At a car wash
(D) At an auto-mechanic shop
90. What does the speaker imply when he says, “we’ll have to take a look”?
(A) A schedule may be changed.
(B) A supervisor should be consulted.
(C) A cost cannot be determined yet.
(D) A new policy must be followed.
91. What does the speaker say about tomorrow?
(A) Some machinery will be serviced.
(B) The business will close early.
(C) Some new employees will start work.
(D) An appointment will probably become available.

89-91
M-Cn 89 This is Adisa from Car Pro returning your call. In your message, you said your sedan
seems sluggish and isn’t accelerating well. There are a number of things that could be causing
that, and 89 prices vary with the repair. 90 It could be as simple as a clogged oil filter, which
is inexpensive to fix. But we’ll have to take a look. Oh, by the way, 91 we’re closing early
tomorrow, but we can get you in the day after. We’ll open at eight A.M.

7
92. What type of business does the speaker most likely work at?
(A) A car dealership
(B) An electronics store
(C) A clothing boutique
(D) A furniture store
93. What does the speaker imply when he says, “that day will probably not be a profitable
day for us anyway”?
(A) Reduced profits have prevented salary increases.
(B) A new sales strategy will have to be developed.
(C) The listeners will be able to attend an event.
(D) The listeners have been keeping accurate records.
94. What does the speaker expect the listeners to do?
(A) Submit an order form
(B) Provide some feedback
(C) Sign a contract
(D) Check a display area

92-94
M-Au 92 Thanks, everyone, for helping set up the showroom floor with the displays of the
new bedroom and living room sets. They look great. 93 Many of you have asked for time off
next Wednesday to attend the town parade. I wasn’t sure I could grant those requests, but
after thinking about it, I realized that that day will probably not be a profitable day for us
anyway. I’ll post a new employee schedule! Oh, and one more quick announcement—94 I
need all of you to put in an order for a new uniform. It’s time we replaced them.

8
95. Who most likely is the speaker?
(A) A rideshare driver
(B) A tour guide
(C) A ticket agent
(D) A baggage handler
96. Look at the graphic. Where does the speaker want to meet?
(A) On Market Street
(B) On Twelfth Street
(C) On Central Avenue
(D) On Tenth Street
97. How can a change be confirmed?
(A) By sending an e-mail
(B) By providing an e-signature
(C) By using an app
(D) By returning a call

9
95-97
W-Am Hi. 95 This is Emily calling from Speedy Services. I’m picking you up from the central
train station today. I see you selected a pickup location near the ticket windows, but there’s
heavy traffic on that street. 95,96 Would it be possible to change your pickup location to
right outside the station’s grand concourse? 95 It’s the designated area for rideshare
services. 97 Please let me know if you agree with this change by responding to the prompt
within the app. Thanks!

10
98. Look at the graphic. Who is the speaker?
(A) Dr. Bajaj
(B) Dr. Novikova
(C) Dr. Ivanda
(D) Dr. Shimizu
99. What did the speaker do last year?
(A) She started her own medical practice.
(B) She received an award.
(C) She published a study.
(D) She developed a fitness application.
100. According to the speaker, where can the listeners test a product?
(A) In a lobby
(B) In an auditorium
(C) In a gift shop
(D) In a dining area

11
98-100
W-Br Good morning. 98 My presentation will look closely at the nutritional benefits of
eating fruit. Patients often wonder whether the amount of sugar in fruit makes fruit
unhealthy, and some even consider limiting it in their diet. But it’s more nuanced than that.
99 Last year, I published a paper reporting on my research on eating the current
recommended serving of fruit each day versus eating less of it for weight-loss purposes. I’ll
spend the next 45 minutes going through the results, and then it’ll be time for the coffee
break. 100 During the coffee break, feel free to wander to the dining room, where our
sponsor has set up a booth to sample a new nutritional beverage.

12