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Important Notice Postcard

The document provides default credentials for Haivision products, including usernames and passwords for various interfaces. It emphasizes the importance of inspecting the package upon delivery and changing default passwords for security. Additionally, it highlights the availability of online resources and support for users through the Haivision InfoCenter and customer service contacts.

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balvinder.singh
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18 views2 pages

Important Notice Postcard

The document provides default credentials for Haivision products, including usernames and passwords for various interfaces. It emphasizes the importance of inspecting the package upon delivery and changing default passwords for security. Additionally, it highlights the availability of online resources and support for users through the Haivision InfoCenter and customer service contacts.

Uploaded by

balvinder.singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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DEFAULT CREDENTIALS

IMPORTANT NOTICE Administrator Makito X


USAGE USERNAME PASSWORD
Web UI admin manager

Thank you for choosing Haivision! Administrator Other Products


USAGE USERNAME PASSWORD
Web UI haiadmin manager
Console UI hvroot hairoot
LET’S GET STARTED!
• Inspect the package. Contact the carrier service within 24 hours if anything is damaged Users
from shipping. USAGE USERNAME PASSWORD

• If anything is missing from your package, open a case in the Haivision Support Portal so Web UI user public
that we can resolve the matter quickly: support.haivision.com/s/create-case Web UI operator supervisor

• Otherwise, refer to the Quick Start Guide (included) to perform the initial setup. You will For security purposes, Haivision strongly advises that you
need the default credentials and settings shown on the right. change the default passwords during initial configuration.

DEFAULT NETWORK SETTINGS

Set-Top Boxes, CoolSign Player,


Haivision Connect DVR
HAVE A QUESTION? IP DHCP
We’re here to help.
Other Products
Contact the Haivision support team. IP 10.5.1.2
Toll-Free: 1 (877) 224-5445 MASK 255.255.0.0
1 (514) 334-5445 GATEWAY 10.5.0.1
support.haivision.com
NTP pool.ntp.org
THE HAIVISION INFOCENTER
Haivision has gone green! Rather than cutting down trees, we’ve moved our product
documentation online to support responsible sustainability and increase accessibility.

All the information you need is on the Haivision InfoCenter: doc.haivision.com

You can access Haivision documentation from any device — anytime, anywhere.

This site features:

• The latest user documentation for configuring and managing your Haivision products.

• Solution documentation to provide you with integrated content across product lines.

• Videos, walk-throughs, best practices, warranty/licensing information, and more! Get HaiCare / HaiServe
Professional Services
Our 24/7 Services team makes sure you’re set
up in no time, and supported when you need it.
DON’T MISS HAIVISION PRODUCT NEWS Contact us to learn more.

Get the latest product news and learn more about video streaming. Toll-Free: 1 (877) 224-5445
Sign up for your emails here: haivision.com/signup
1 (514) 334-5445
[email protected]

haivision.com
HVS-ID-IN-PC-01

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