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How_to_reset_TCPIP_by_using_the_NetShell_utility

This document provides instructions on how to reset TCP/IP using the NetShell utility for various versions of Microsoft Windows. It outlines two methods: an automatic reset via a downloadable wizard and a manual reset through command prompt commands. The manual method requires administrative access and involves entering specific commands to overwrite TCP/IP registry keys, followed by a computer restart.
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0% found this document useful (0 votes)
2 views

How_to_reset_TCPIP_by_using_the_NetShell_utility

This document provides instructions on how to reset TCP/IP using the NetShell utility for various versions of Microsoft Windows. It outlines two methods: an automatic reset via a downloadable wizard and a manual reset through command prompt commands. The manual method requires administrative access and involves entering specific commands to overwrite TCP/IP registry keys, followed by a computer restart.
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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How to reset TCP/IP by using the NetShell

utility
Applies to: Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft
Windows Server 2003 R2 Datacenter Edition (32-Bit x86), More

You can try to reset TCP/IP if you have Internet connection issues. This article
describes two ways to reset TCP/IP. To have us reset TCP/IP for you, go to the
"Here's an easy fix" section. If you prefer to reset TCP/IP manually, go to the
"Let me fix it myself" section.

Reset TCP/IP automatically

To reset TCP/IP automatically, click the Download button. In the File


Download dialog box, click Run or Open, and then follow the steps in the
easy fix wizard.

Windows 8.1, Windows 8, Windows RT, Windows 7, Windows Server 2012 R2,
Windows Server 2012, Windows Server 2008 R2

Download
Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003

Download

Notes
This wizard may be in English only. However, the automatic fix
also works for other language versions of Windows.
If you’re not on the computer that has the problem, save the
easy fix solution to a flash drive or a CD, and then run it on the
computer that has the problem.

Manually reset TCP/IP


To manually reset TCP/IP, follow these steps:

Hide all

 Windows 8 and Windows 8.1

1. On the Start screen, type CMD. In the search results, right-click


Command Prompt, and then select Run as administrator.
2. At the command prompt, enter the following command, and then
press Enter:

netsh int ip reset c:\resetlog.txt

Note If you don't want to specify a directory path for the log file, run
the following command instead:

netsh int ip reset

3. Restart the computer.

 Windows 7 and Windows Vista

1. To open a command prompt, select Start and then type cmd in the
Search programs and files box.
2. Under Programs, right-click the CMD.exe icon, and then select Run
as administrator.
3. When the User Account Control box appears, select Yes.
4. At the command prompt, enter the following command, and then
press Enter:
netsh int ip reset c:\resetlog.txt

Note If you don't want to specify a directory path for the log file, run
the following command instead:
netsh int ip reset resetlog.txt

5. Restart the computer.

 Windows XP

1. To open a command prompt, select Start > Run. In the Open box,
enter the following command, and then press Enter:

netsh int ip reset c:\resetlog.txt

Note If you don't want to specify a directory path for the log file, run
the following command instead:

netsh int ip reset resetlog.txt

2. Restart the computer.


When you run the reset command, it overwrites the following registry keys,
both of which are used by TCP/IP:
SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
SYSTEM\CurrentControlSet\Services\DHCP\Parameters

This has the same effect as removing and reinstalling TCP/IP. To run the
manual command successfully, you must specify a name for the log file in
which the netsh actions will be recorded. (This log file is referred to as
"resetlog.txt" in the manual procedures earlier in this section.)

Note You must be logged on to the computer as an administrator to perform


the steps.

More Information

Did this fix the problem?

Check whether the problem is fixed. If it is, you are finished with this article. If
the problem is not fixed, you can contact Support.

 Sample log file for NETSH INT IP RESET

For more information, click the following article numbers to view the articles in
the Microsoft Knowledge Base:
314067 How to troubleshoot TCP/IP connectivity with Windows XP

811259 How to determine and recover from Winsock2 corruption in


Windows Server 2003, in Windows XP, and in Windows Vista

314053 TCP/IP and NBT configuration parameters for Windows XP

Last Updated: Apr 6, 2017

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