How_to_reset_TCPIP_by_using_the_NetShell_utility
How_to_reset_TCPIP_by_using_the_NetShell_utility
utility
Applies to: Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft
Windows Server 2003 R2 Datacenter Edition (32-Bit x86), More
You can try to reset TCP/IP if you have Internet connection issues. This article
describes two ways to reset TCP/IP. To have us reset TCP/IP for you, go to the
"Here's an easy fix" section. If you prefer to reset TCP/IP manually, go to the
"Let me fix it myself" section.
Windows 8.1, Windows 8, Windows RT, Windows 7, Windows Server 2012 R2,
Windows Server 2012, Windows Server 2008 R2
Download
Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003
Download
Notes
This wizard may be in English only. However, the automatic fix
also works for other language versions of Windows.
If you’re not on the computer that has the problem, save the
easy fix solution to a flash drive or a CD, and then run it on the
computer that has the problem.
Hide all
Note If you don't want to specify a directory path for the log file, run
the following command instead:
1. To open a command prompt, select Start and then type cmd in the
Search programs and files box.
2. Under Programs, right-click the CMD.exe icon, and then select Run
as administrator.
3. When the User Account Control box appears, select Yes.
4. At the command prompt, enter the following command, and then
press Enter:
netsh int ip reset c:\resetlog.txt
Note If you don't want to specify a directory path for the log file, run
the following command instead:
netsh int ip reset resetlog.txt
Windows XP
1. To open a command prompt, select Start > Run. In the Open box,
enter the following command, and then press Enter:
Note If you don't want to specify a directory path for the log file, run
the following command instead:
This has the same effect as removing and reinstalling TCP/IP. To run the
manual command successfully, you must specify a name for the log file in
which the netsh actions will be recorded. (This log file is referred to as
"resetlog.txt" in the manual procedures earlier in this section.)
More Information
Check whether the problem is fixed. If it is, you are finished with this article. If
the problem is not fixed, you can contact Support.
For more information, click the following article numbers to view the articles in
the Microsoft Knowledge Base:
314067 How to troubleshoot TCP/IP connectivity with Windows XP
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