INSTALL COMPUTER SOFTWARE
UNIT CODE: IT/OS/ICT/CR/2/6
UNIT DESCRIPTION
This unit covers the competencies required to perform computer software installation work.
Installation activities includes identification of the software to be installed, actual installation
of the software, Software configuration software functionality test, software maintenance and
user training.
ELEMENTS AND PERFORMANCE CRITERIA
PERFORMANCE CRITERIA
ELEMENT
(Bold and italicised terms are elaborated in the Range)
1. Identification of software 1.1 Software are classified according to the
to be installed functionality, resource requirement and use.
1.2 Criteria for selection of software is identified based
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on user requirements and functionality
1.3 Appropriate software acquisition methods are
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established as per the functionality.
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2. Install the software 2.1 Software specifications and computer resource
requirements are identified
2.2 Source of software installation files is determined
2.3 Existing data is backed up
2.4 User vendor agreements are identified according to
the Installation manual.
2.5 Software installation is done as per the installation
manual provided.
3. Configure the software 3.1 Software configuration is done as per the
installation manual provided.
3.2 Required software parameters are set as per the
software manual.
3.3 Software configuration is done as per the set
parameters
4. Test software functionality 4.1 Software test is performed
4.2 Software functionality is determined according to
the test performed
4.3 Test report is generated
4.4 Corrective measures are taken based on the test
report
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PERFORMANCE CRITERIA
ELEMENT
(Bold and italicised terms are elaborated in the Range)
5. Perform User training 5.1 Determine user skill set as per the Instructions
manual
5.2 User training manuals are prepared according to
software functionality
5.3 User training is conducted according to system
functionality
6. Perform software 6.1 Software maintenance schedule is established
maintenance 6.2 Software upgrades and modules patches are
applied.
6.3 Software revisions are performed to correspond
with functionality changes.
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RANGE
This section provides work environment and conditions to which the performance
Criteria apply. It allows for different work environment and situations that will affect
Performance.
Variable Range
May include but is not limited to:
1. software acquisition 1.1 In – house developed
methods 1.2 Tailor made
1.3 Outsourced
2. Software specifications 2.1 detailed description of a software system to be
developed with its functional and non-functional
requirements.
Usually has the following characteristics:
✓ Complete.
✓ Consistent.
✓ Feasible.
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✓ Modifiable.
✓ Unambiguous.
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✓ Testable
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3. software parameters 3.1 characteristic that can help in defining or classifying a
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software.
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4. User training manuals 4.1 Documentation available for users to help them
understand and properly use a certain product or
service
5. Software upgrades and 5.1 update are programs that fix issues with the software
modules patches and add more hardware support while patches add
additional features to your software product.
REQUIRED KNOWLEDGE AND UNDERSTANDING
The individual needs to demonstrate knowledge and understanding of:
1. Operating systems
2. Types of operating systems
3. Software installation legal requirements
4. Types of software installation
5. Types of Software testing
6. Software installation techniques
7. Software Upgrading and Patching
8. Software Acquisition Methods
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9. Software Maintenance Procedures
FOUNDATION SKILLS
The individual needs to demonstrate the following foundation skills:
• Communications (verbal and written);
• Troubleshooting
• Problem solving;
• Decision making;
• Planning;
• Report writing; om
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EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction with the performance
criteria, required knowledge and understanding and range.
1. Critical Aspects Assessment requires evidence that the candidate:
of Competency 1.1 Classified the software according to the functionality,
resource requirement and use
1.2 Established software acquisition methods as per the
functionality
1.3 Configured software as per the installation manual provided.
1.4 Performed software testing
1.5 Prepared user training manuals according to software
functionality.
2. Resource 2.1 Resources the same as that of workplace are advised to be
Implications applied.
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Including Device drivers, operating system, servers, utilities
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3. Methods of Competency may be assessed through:
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Assessment 3.1 Observation with the help of check list
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3.2 Practical demonstrations
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3.3 Oral Questioning
4. Context of Competency may be assessed individually in the actual
Assessment workplace or a simulated work place setting
5. Guidance Holistic assessment with other units relevant to the industry
information for sector, workplace and job role is recommended.
assessment
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